mystery shopper jobs in jamaica

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Mystery Shopper

Professional training and occupational services inc..

• Clarendon / St. Catherine / St. Elizabeth
• Not disclosed
• Updated 28/06/2023

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Seeking Mystery | Secret Shoppers. Must be able to do the visits between the hours of 8:00 am and 3:00 pm - Mondays thru to Fridays!

SEEKING MYSTERY SHOPPERS.......

MUST BE ABLE TO DO VISITS BETWEEN THE HOURS OF 8:00 AM AND 3:00 PM - MONDAYS - FRIDAYS

Income Opportunity Ranging from JMD $3,000 - $6,000 (depending on assignment) for up to TWO - FOUR HOURS doing what you do for free — evaluating experiences, exploring products and services offered and assessing the quality of customer service from a business in a specific industry.

Must be 25 years or older to qualify for application 

Seeking shoppers who reside in:

• Kingston & St. Andrew
• St. Catherine - Portmore and Spanish Town
• Montego Bay
• Black River
• Savanna-la-Mar

  We are looking for Mystery Shoppers/Service Checkers who would you like to get paid to visit a local business as a regular customer would, and report on specific aspects of the experience in three easy steps:

1. You will be scheduled a visit 2. You will complete the visit on specified date 3. Send in your report via computer/tablet

REQUIREMENTS INCLUDE:

- A PC/Tablet with reliable Internet connection

- Attention to details and observation skills 

- EXCELLENT WRITING SKILLS | MUST HAVE A GOOD COMMAND OF THE ENGLISH LANGUAGE!

- A Jamaican Bank Account in order to receive payments for the completed assignment.

You will be required to complete a 30 minutes online training session via Google Meet prior to the commencement of the project. This training will assess how we want the mystery shopping conducted and what specific questions and scenarios that you should be presenting in order to satisfy the requests of our client.

We are seeking persons who have great attention to details and who are reliable. We are seeking persons who have a passion for Customer Service and would like to contribute to the development of Customer Experience in Jamaica, we want reliable shoppers who when assigned act with integrity and visit the location, call and email at the times they have been assigned.

We will be offering assignments through your e-mail address, so please reply by Friday July 31, 2023!

We look forward to working with you!!

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• Kingston, Jamaica, W.I

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Mystery Shopper JA

On Your Website

Your website is your storefront. It's often your first impression. We'll help you find out if it's doing its job. Our specially-trained in-house team of Internet Experience Experts will click, scroll, explore, and order from your website, carefully evaluating every step along the way. Mystery Shopper JA helps you understand how customers navigate your website to determine the effectiveness of your online user experience.

Ease of navigation

Technical operations

Purchase process efficiency

Employee-customer relations

On The Phone

Do you think strategically about your phones? Phone calls are still a big part of your Customer’s Experience with your brand. Our services are available as recorded phone calls or non-recorded, you can hear what your employees are saying to the customer. MysteryShopper JA helps ensure your contact centers, Call Center, physical locations, and automated phone services are meeting your customer’s needs and making a great first impression. However customer comes in contact with your company directly impacts their overall customer experience. Phone calls, especially, are important for engaging new and existing customers, as they typically serve as a customer’s initial experience with your brand.

Was the telephone answered in three rings or less?

Was the greeting recorded or live?

Was the greeting polite and include company name and name of associate?

Was the customer placed on hold and if so for how long?

Was the associate interested in assisting?

Was the associate understandable?

Did the associate speak too quickly?

Could the associate answer the questions asked?

Was the call transferred?

Did the call end with a positive close from the associate?

On Location

Our robust analytics and reporting services deliver powerful operational and customer insights to the right people at the right time, enabling your organization to focus with pinpoint accuracy on the most important action planning and priorities, at every level of your organization, related to driving on-site and in-store customer satisfaction, in-store operational excellence and improved financial performance. Mystery Shoppers JA solutions can help you continuously and accurately understand frontline customer service delivery in each of your locations. Our onsite mystery shops take place in person, allowing for an all-around physical experience at one or multiple locations. Mystery Shopper JA maintains a database of 22 secret shoppers. That means we offer the fastest and most cost-effective human deployment of any mystery shopping or staffing agency.

Location Cleanliness

Employee Professionalism

Pricing audit, Safety Audit and Inventory Audit

Experience Consistency

Marketing and Branding

Competitor Analysis

Staff Appearance, Availability, Friendliness

Associate Availability, Wait Times, Willingness to Assist

Up-selling / Add on Sales

Product Knowledge, Sales Skills

Overcoming Objections, Ability to Close the Sale

Video Mystery Shopping

It’s important to understand how your customers interact with your company. Recording visits through video mystery shopping allows you to see and hear actual customer experiences. Mystery Shopper brings you high-resolution videos and clear audio to help you experience your brand from the customer’s point of view. It also makes it easy to share these videos for training and sharing best practices. With our team of certified video evaluators, you’ll receive reality-driven feedback and content for best practice videos. Learn more about our Mystery Shopper Video Program by making an appointment with us.

WHY CHOOSE MYSTERY SHOPPER JA ?

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday. Each solution we offer is customized to meet your needs, providing actionable feedback to help you make critical business decisions. We treat you the way you want to treat your own customers, providing a dedicated project team to give you the attention you deserve an infrastructure and resources you need to understand your customers’ experiences.

Customised Research Solutions

Immediate Actionable Feedback

Dedicated Team

Receive $10 in Your Truelancer Wallet When You Sign Up as a Client Today! 🚀🚀

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• Mystery Shopper in Jamaic...

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Mystery Shopper in Jamaica

Fixed Price Project | Posted 23 days ago

Skills Required

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Member since  10 Nov, 2023

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Mystery shopper jobs in Jamaica, Vermont (VT) State

Work from Home Product Tester

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Telec...

Work from Home Product Tester – No Experience

Work From Home – No Experience – Product Tester

Instacart Delivery Driver - Flexible Hours

Shopping with Instacart is more than grocery delivery. ...

Employers want to know

Do you have work experience?

Instacart - Be your Own Boss - Shop and Deliver

Instacart - Flexible Schedule - Shop and Deliver

Shop, Deliver, Earn Cash - Instacart

Instacart - Shop and Deliver (Car Required)

Medical Office Coordinator (Receptionist) - FT/80 Springfield Health Center

The Medical Office Coordinator will: .Greet and attend to patients in person and over the phone.Use professional language and tone, speak clearly, be courteous and polite, smile and maintain eye contact, and listen carefully to understand patient need.Professionally and competently assist provide...

As a full-service shopper, you’ll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Shoppers help make our world go round. Shoppers make it all happen—sign up now to help create a world where everyone has access to the food th...

Be your Own Boss - Shop and Deliver

Shop and Deliver (Car Required)

Flexible Schedule - Shop and Deliver

As a full-service shopper, youll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. Shoppers help make our world go round. Shoppers make it all happensign up now to help create a world where everyone has access to the food they...

In-Store Shopper

Shaw's - JobID: P762531 [Retail Clerk / Personal Shopper] As an In-Store Shopper at Shaw's, you'll: Select the best of the best for the online shoppers; Care about what is selected for the customers, and be quick on your feet to determine substitute products, if need be; Approach every interactio...

Delivery Driver - Medical Equipment

Follow patient orientation checklists during delivery and training of new patients. Inspect delivery vehicle and ensure the safety of the loading and unloading process. Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols. Must maintain a valid dr...

The Medical Office Coordinator will: .Greet and attend to patients in person and over the phone.Use professional language and tone, speak clearly, be courteous and polite, smile and maintain eye contact, and listen carefully to understand patient need.Professionally and competently assist provide...

Follow patient orientation checklists during delivery and training of new patients. Inspect delivery vehicle and ensure the safety of the loading and unloading process. Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols. ...

Delivery Driver(03195)

Drivers are in the public eye and interact with our Customers face-to-face. The outstanding service you provide as a driver will ensure Customers continue to do business with Domino's Pizza. As a driver, you will receive mileage reimbursement and you will go home every day with. ...

Popular jobs searches in Jamaica, Vermont (VT) State

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Mystery Shopping In Jamaica

by ISC (Jamaica)

With over a decade of experience in Customer Service Quality analysis, INTERNATIONAL SERVICE CHECK has performed service quality checks for some of the world’s best known brands. Mystery Shopping is the perfect way for you to earn extra money by being a Service Checker in your spare time.  By giving us a specific report on all the details of your shopping trip, you can help change the way customer service is provided everywhere. Due to new contracts, we have assignments available in the Montego Bay area. No experience is necessary, you just have to be reliable, discreet, honest and have good observational skills. You will be provided with full instructions ahead of every assignment. Following an assignment you will have to fill out a report online, so you must have regular internet access. Payment varies according to the complexity of the assignment, but is always disclosed in full when we offer you an assignment. Please register securely on our website http://www.internationalservicecheck.com/ INTERNATIONAL SERVICE CHECK is a member of the Mystery Shopping Providers Association.

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Mystery Shopper Needed In JAMAICA - Harbour Street

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• Category: Part Time Jobs
• Shortlink: https://jaclass.net/p/68228

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Additional information.

Currently we count every month with Mystery visits in JAMAICA, to evaluate Gas Stations. You would receive a fee and also reimbursement for the gasoline + store expenses

To become a Mytery Shopper in JAMAICA, you just need to sign up as an evaluator in the following link: https://bit.ly/1bTRjAM

There is no sign-up fee. 

Be part of the Helion Community

Join our global Mystery Shopper Community today

Become a Mystery Shopper

Any questions click here to get in touch.

Berna Ozbek

Dutch , english , french , turkish.

• +32 (0)2 123 45 67
• [email protected]

Jobs available this week

Average job fee, why work for helion research.

There are several appealing benefits our company can offer you!

Cool Brands

Interested in working with big brands? MasterCard, Total and Mercedes are only some of the clients in our portfolio!

Punctual Payments

According to our shoppers, Helion is one of the top companies that pay out on time. We understand early payment is important to our shoppers.

Flexible Hours

Mystery Shopping is a fun job you can do on the side, full time, or whenever you have the time – you decide!

Free Training

Our trainings are available online via your profile and they are free - pick whatever interests you and follow the corresponding training.

Save time with our app!

Technological innovations are the way forward! With our app, you will be able to search for jobs, submit surveys and contact us all via your tablet or smartphone!

Friendly Community Managers

Our Community Managers are your personal contacts in case of questions and issues during your time at Helion. Altogether, our Panel Managers speak over 10 languages!

What shoppers say about Helion Research

What is mystery shopping, you search jobs.

Our available jobs are posted in your profile – find what suits you by client or distance! Our job board is constantly being updated, so be sure to log in daily!

You pick jobs

Found something you like? Great! Apply for the job online – pick a date that is within our deadline to perform the visit.

You execute jobs

Questions during this whole process? Your Community Manager is happy to help you! Contact us via mail or phone!

You will be trained for each Evaluation separately so you know what to say and how to act during your visit. Always remember to be polite and stay neutral and objective!

You fill in surveys

After your visit is finished, you fill out your report based on your experience.

You get paid

Report completed and checked successfully by one of our Data Quality experts? Well done! Now sit back, relax and wait for your payment.

Need more info?

We are here to help you with your questions!

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