mystery shopper jobs los angeles

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Mystery Shopper Opportunities in California

Mystery shopping opportunities in california.

For over three decades, Secret Shopper® has been providing opportunities for Independent Contractor (IC) mystery shoppers/secret shoppers in the United States and abroad. Our commitment to excellence is reflected in our A+ rating from the Better Business Bureau, and we are proud founding members of the Mystery Shopping Providers Association.

In California, mystery shoppers/secret shoppers take on assignments by self-assigning or with the assistance of the Coordinating/Scheduling Department. This flexible approach allows you to earn extra income while accommodating your personal schedule. Mystery shopping in California is a convenient way to boost your earnings while enjoying the flexibility that suits your lifestyle.

• Los Angeles
• San Francisco
• Bakersfield
• Chula Vista
• Santa Clarita
• San Bernardino
• Moreno Valley
• Huntington Beach
• Rancho Cucamonga
• Garden Grove
• Santa Monica
• Riverside East
• Santa Clara
• Thousand Oaks
• Simi Valley
• Jurupa Valley
• Santa Barbara
• Chino Hills
• Victorville
• Moreno Valley East
• Corona East
• Huntington Park
• Redwood City
• Fountain Valley
• Culver City
• Citrus Heights
• Lake Forest
• Newport Beach
• Irvine West

Sign up today to become an Independent Contractor (IC) mystery shopper for Secret Shopper® in California, and you'll embark on a journey to assist local businesses and their staff in enhancing their customer service quality while also boosting your income.

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California Mystery Shopper Jobs

Join North America’s Leading Mystery Shopping Team!

For 30 years, Second To None has offered mystery shopper and secret shopper jobs across California, the U.S. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association.

California secret shoppers work as independent contractors, on an assignment-to-assignment basis. Mystery shopping in California can be a convenient form of earning extra income, in a manner flexible with your personal schedule.

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Apply to be a Second To None California secret shopper today, and you’ll be on your way to helping California companies and their employees improve the quality of customer service, while earning extra income.

California Mystery Shoppers

We welcome you for California mystery shopper jobs in theses cities and townships:

Is your city not listed? Apply with us today, as new programs launch often, creating new California mystery shopper jobs on a regular basis. It is free to Apply, takes just one minute, and you are always welcome to accept or defer California mystery shopper assignments as they are offered to you.

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LOS ANGELES MYSTERY SHOPPING

Your trusted source for Los Angeles mystery shopping, secret shopper video, phone shops, compliance audits and customer feedback.

Premier Los Angeles Mystery Shopping Company

Advanced Feedback is an experienced and professional   mystery shopping company   with over 25 years and 2 million surveys delivered. We offer completely   customized   mystery shopping services that connect your vision of success to the complete satisfaction of your customers. We are continually expanding Los Angeles Mystery Shopping and in the surrounding area to support a growing number of businesses that use our service. From our home office we train and coordinate Los Angeles area field evaluators to conduct thorough and objective service and sales inspections. Advanced Feedback provides these high quality tailored programs throughout all 50 states, Canada and Mexico.

Customized frontline and online solutions…

First, we listen to you. Then, we construct the exact program you need. That may be one or a combination of   secret video ,   mystery shopper evaluations ,   phone shops , online experience, and/or customer surveys . You may need us for a month, a year, or like many of our clients for decades to come. FLEXIBILITY. We can do what our competitors can’t. We offer the most professional   customized evaluations   in the industry, and without long-term contracts!

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In recent years we have seen a dramatic increase in demand for undercover video mystery shopping as video streaming has become practical and affordable.

From industry pioneer to leader, Advanced Feedback offers your video shopping solution. To view service samples and see how these solutions tie into graded shopper reports and your business metrics, please complete our information request form .

Video specialists require special equipment, training and travel. For businesses in the Los Angeles area we typically rely on those traveling through California. This is especially true for any customer scenarios that include one-on-one sales interactions. If your customer interactions are brief, we may be able to use local Long Beach mystery shoppers. An account manager will explain in more detail and help you design your video shopping program.

With an Advanced Feedback traditional mystery shopping program, we schedule local experienced mystery shoppers to visit your Los Angeles area business locations unannounced posing as a typical customer. They are instructed to carefully and objectively observe and grade staff and property per your performance standards.

Some metrics and media is captured onsite, while much of the written summary and comments is entered soon after the visit. Each Advanced Feedback mystery shopper report gives you a comprehensive evaluation of all aspects of sales and service. Results are available immediately in your custom data center and then emailed to you and your managers. Advanced Feedback’s mystery shopping platform provides trend and detailed analytics to help you monitor and manage business operations and growth by any segment measured. Request quote now! .

An appointment or a sale often begins with a phone call, which makes employee phone skills a critical part of service and sales training.

With Advanced Feedback’s Phone Shop programs we use highly trained shoppers to call and inquire about products or services to test, monitor, and train front line employees. Recorded calls and performance results are delivered immediately to reinforce business practices, and monthly for trend monitoring.

Advanced Feedback’s phone skills call center is the authority in phone training solutions. We offer fully customized programs to fit your unique environment, and proven to deliver results. Request quote now! .

Industry Knowledge and Experience…

Service and sales consultants since 1991. Our team has experience providing customer surveys, phone shops, traditional mystery shopping and video shops to a wide variety of industries including:

Automotive:   Car Sales Mystery Shopping, Car Rental, Automotive Services Secret Shoppers

Car Wash:   Car Wash Secret Shopping, Sales and Service Mystery Shoppers

Education:   Mystery Shopping Public and Private Schools, Universities, Vocational and Professional

Financial:   Bank Secret Shoppers, Credit Unions, Insurance Companies, and Financial Advisors

Health & Wellness:   Mystery Shopping Hospitals, Medical Clinics, Dentists, Specialists, and Long-Term Care

Hospitality:   Hotel Secret Shopping: Limited Service, Extended Stay, Business, & Luxury Hotels, Resorts, and Casinos

Parking:  Mystery Shopping Parking Facilities and Valet Services

Real Estate:  Real Estate Mystery Shopping: Home Sales, Property Management and Leasing Agents

Restaurants:   Restaurant Mystery Shopping: Juice and Coffee Shops, Full Service, Fine Dining, Bars and Night Clubs

Retail:   Retail Sales and Service Secret Shoppers: Clothing, Hardware, Grocer, Convenience, and Specialty

Storage:  Spot Checking Storage Facilities, Portable Storage, Self Storage Units and Storage Container Companies

Travel & Transportation:  Air, Rail, Cruise, Bus, Shuttle & Limousine Services, Ticket Sales and Travel Agency

CONTACT US TODAY!

Los Angeles Mystery Shopping …

Los Angeles, also known as the “entertainment capital of the world,” is the largest city in California, and the second largest in United States. It is one of the world’s centers for business, international trade, entertainment, culture, media, fashion, science, technology, and education. The University of Southern California is the city’s largest private employer and contributes $4 billion annually to the local economy. The J. Paul Getty Museum is currently ranked as the number one attraction on trip advisor, but one of only many attractions, too many to list. Los Angeles and the surrounding cities, beaches, theme and natural parks make this area a top world tourist destination. Because of this, Los Angeles is populated with wonderful hotels, restaurants, educational facilities and home to many world-leading companies.

While many Los Angeles businesses rely on this tourism, all are increasingly dependent on their online reviews and reputation. If you manage a service or retail business, you know that the only winning strategy is to ensure that your products and services remain sought after. Mystery shopping is the proven method used by customer centric organizations to gain accurate and unbiased insight into customer service and sales performance from the customer perspective. With Advanced Feedback’s objective attention to the details that determine a positive customer experience, our area clients will achieve positive reviews, increased traffic and improved sales margins. Our customers are also realizing the benefit of mystery shopping multiple touch points. Onsite mystery shops are often preceded by online inquiries or phone shops. When applicable, secret video shoppers are employed to uncover nuances in sales and service not easily captured in a report.

If you manage a service or retail business, you know that the only winning strategy is to ensure that your products and services remain sought after. Mystery shopping is the proven method used by customer centric organizations to gain accurate and unbiased insight into customer service and sales performance from the customer perspective. With Advanced Feedback’s objective attention to the details that determine a positive customer experience, our Los Angeles area clients achieve positive reviews, increase traffic and improve sales margins. Clients also realize the benefit of mystery shopping multiple touch points. Onsite mystery shops are often preceded by online inquiries or phone shops. When applicable, secret video shoppers are employed to uncover nuances in sales and service not easily captured in a report.

It is not uncommon to see new culinary, hospitality, and other customer-reviewed businesses trending for a short period of time. To maintain high approval ratings and long term sales growth, customer service or sales organizations must have an objective system for feedback and performance metrics.

Professional Mystery Shoppers in the Los Angeles Area…

Advanced Feedback offers mystery shopping services throughout California and nationwide as we are continuously hiring and training evaluators to cover every zip code. We have the management and systems in place to accept all size businesses, including international corporations, multi-state franchises, growing groups and partnerships, single location establishments, call centers and online presence only firms.

We have many certified shoppers in the following communities ready to inspect your service and sales:

Agua Dulce – Alhambra – Altadena – Anaheim – Antioch – Aptos – Arcadia – Artesia – Azusa – Baldwin Hills – Baldwin Park – Bell – Bellflower – Beverly Hills – Bixby Knolls – Brea – Buena Park – Burbank – Calabasas – Canoga Park – Canyon Country – Carson – Cerritos – Chatsworth – City of Industry – Compton – Covina – CulverCity – Cypress – Diamond Bar – Downey – East Long Beach – Echo Park – El Monte – El Segundo – El Sereno Car – Encino – Flint – Flintridge – Fountain valley – Fullerton – Garden Grove – Gardena – Glassell – Glendale – Glendora – Granada Hills – Griffith – Hacienda Heights – Hawthorne – Hermosa Beach – Hollywood – Huntington Beach – Huntington Park – Inglewood – Kagel Canyon – La Crescenta – La Habra – La Mirada – La Palma – La Puente – La Verne – Lakewood – Lawndale – Lomita – Long Beach – Los Alamitos – Los Angeles – Lynwood – Manhattan Beach – Marina Del Rey – Midway City – Montebello – Monterey Park – Newhall – North Hills – North Hollywood – Northridge – Norwalk – Orange – Pacific Palisades – Pacoima – Estates – Paramount – Pasadena – Pico Rivera – Placentia – Playa del Rey – Pomona – Porter Ranch Estate – Rancho Palos Verdes – Redondo Beach – Reseda – Rosemead – Rowland Heights – S. Pasadena – San Diego – San Gabriel – San Marino – San Pedro – Santa Ana – Santa Clarita – Santa Monica – Saugus – Seal Beach – Shadow Hills – Sherman Oaks – Signal Hill – Simi Valley – South El Monte – South Gate – South Pasadena – Stanton – Stevenson Ranch – Studio City – Sunland – Tarzana – Temple City – Toluca Lake – Topanga – Torrance – Tujunga – Valencia – Valle – Valley Village – Van Nuys – Venice – Walnut – West Covina – West Hollywood – Westminster – Whittier – Wilmington – Winnetka – Woodland Hills – Yorba Linda.

Now hiring Los Angeles Secret Shoppers!

To meet the demands of Advanced Feedback’s expanding role as Los Angeles’s leading video mystery shopping provider and traditional mystery shopping service, we are seeking intelligent and hard working individuals to join our team.

If you are passionate about making a difference in customer service, and you are observant, with an attention to detail and write well, we invite you to register as an Advanced Feedback shopper. After registration you will have visibility of available assignments and you can accept notifications of new assignments in the Los Angeles area. For more information about being a service and sales evaluator click the links below or on the Shoppers link at the top of any page. Advanced Feedback has the tools, training and instructions to turn your ambition into a successful second income.

If you think you have what it takes to be a professional Advanced Feedback Video Specialist, please contact us directly using the links below.

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Video Shoppers

Welcome New Clients!

Use video mystery shopping to evaluate your customer experience, mystery shopping during covid-19, take part in this revolutionary customer service overhaul..

Video Shopping | Phone Shopping | Brand Compliance Audits |  Mystery Shopping | Customer Satisfaction Surveys | Performance Analysis, etc.

Request a quote today.

The leading mystery shopping company in the United States, Canada and Mexico since 1991, with over 2 million business evaluations. We offer completely customized mystery shopping services that connect your vision of success to the complete satisfaction of your customers.

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Los Angeles: Dining in the City of Sunshine

Nobody knows los angeles better than coyle.

For companies that care about their customers in the Los Angeles area, the key to growth is perfecting the client experience. And for 25 years, nobody has done this better than Coyle. With industry-best benchmarking programs, specific guest satisfaction audits, and expert independent mystery shoppers, Coyle helps you tailor and measure your guest experience to keep your customers coming back again and again.

What sets Coyle apart in the Los Angeles area? It starts with professional evaluators.

At Coyle, our standards are exacting because that is what our clients expect and deserve. The independent secret shoppers that Coyle deploys have extensive knowledge of the Los Angeles area and are involved in the industries you care about most – whether you run or operate a hotel, service the retail industry, or sell homes in the Los Angeles community, professional evaluators will provide you with the feedback you need to guarantee exceptional service for your customers.

Contact us today to learn how Coyle can help you engage your clients, generate fierce brand loyalty, and grow your business through memorable guest experiences.

Why do top brands and small companies choose Coyle?

• Customized programs to fit your needs
• Objective, insightful, and expert mystery shopper feedback
• Reliable, measurable data to help you implement high impact changes
• 24/7 tech and customer support
• Improved customer retention
• Professional consulting services
• Internal brand and standards development
• Fully customized training programs for frontline staff, executive teams, and management

Professional Los Angeles Mystery Shoppers

When it comes to customer experience consulting and mystery shopping in Los Angeles, Coyle has the highest standards in the industry. We receive thousands of inquiries each year, but we carefully select only the top 2% to join our professional evaluator network. By doing this, we guarantee that the professional and independent mystery shoppers who represent your brand will provide the best feedback available, allowing your company to make positive, dynamic changes to your guest service.

The professional mystery shoppers are local experts with extensive experience in your area. More than that, they know what customers are looking for when they come to Los Angeles – and their expert evaluation will help you tailor your guest experience to real-life feedback.

If you are searching for clear, data-driven insight into your ideal customers, our mystery shoppers will provide that for you with specific, detailed feedback. As market research leaders for 25 years, Coyle maintains a deep commitment to your brand as well as the local area. Coyle-referred Los Angeles mystery shoppers will give you the information you need to confidently improve your guest experience, backed by feedback from professionals who understand your market best.

Things to Do in the City of Angels

Los Angeles offers a vast array of options in hospitality, real estate, retail and more. Whether you are local to the area or visiting from out of town, check out these options to learn more about what makes Los Angeles such an incredible city.

Los Angeles Hospitality

Los Angeles is truly a place where you will find so many different cultures living side by side, and this is reflected in the culinary options you can sample in the city of angels. For authentic northern and southern Thai cuisine, try Lumka Naad Thai .

And if you want the best fusion of southern comfort food with California cuisine, make a reservation at Alta Adams , where you can find the best of both worlds represented in one amazing dish.

When you are in Los Angeles, you will probably want to explore Hollywood, and what better way to do that than by walking the world-famous Walk of Fame . Find your favorite entertainers immortalized with their own star and start dreaming your own big picture dreams.

At the end of the day, keep the glamorous vibes strong by staying at the iconic Beverly Hills Hotel . Located on Sunset Boulevard, it maintains its vintage charm while responding to the needs of the modern traveler. You might even run into a celebrity or two during your stay.

Los Angeles Retail

Los Angeles is a fantastic place to shop big brands or homemade items, starting with The Grove in the heart of the city. Home to many international brands and major retailers, The Grove is a shopping center worth visiting during your time in Los Angeles.

If you are searching for the open-air marketplace experience, stop by Santee Alley , where you can peruse the stalls filled with homemade items and gifts.

Los Angeles Real Estate

If you are searching for a home in Los Angeles, the process can be daunting. It is an enormous city with many great neighborhoods – and just as many people searching for homes. Using a great realtor is essential, and Keyes LA is a great firm to represent you on your search.

If you are looking to buy or sell commercial properties in the Los Angeles area, partner with Daum Commercial , which has years of real estate brokerage experience in and around the city.

Los Angeles Healthcare

As one of the largest and most populated cities in the US, Los Angeles is home to many great healthcare facilities. For general hospital and medical treatment, go to Cedars Sinai . And for another great option in the Los Angeles area, visit PIH Health , which has several locations.

With so many options available in entertainment, retail, real estate, and more, it is easy to see why Los Angeles is considered a must-see city when you are traveling in the area.

To learn more about how expert mystery shoppers can help your Los Angeles business, contact us today.

Are you from los angeles and think you know mystery shopping become a mystery shopper in los angeles, ca., coyle serves the following zip codes:, contact us today.

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We have been working with Coyle since 2019 to mystery shop selected areas across the Baha Mar resort, and they have been working with us as a partner getting the standards to the level we want to work with. The experienced and professional mystery shoppers provide us with great actionable feedback that our teams find extremely useful. We look forward to our continued partnership with Coyle as we continue to work together and gain consistency within our services.

As a cannabis retailer, our #1 goal is to be the industry leader in offering a Five-Star Experience. We searched for potential partners that could align with our vision to execute specific standards and complexities in our business. Coyle was a clear match! Coyle provides our company with the ability to identify opportunities in our consumer’s in-store shopping experience. Their responsive team helped us tailor our in-store service to ensure our teams hit every marker in our Five-Star Experience standard. They’ve been such a great partner to work with!

Coyle provides us with valuable insight into the fan experience. Through their thorough quality assurance standards and vetting process, we have received valuable information regarding the service we deliver that otherwise would be unattainable.

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