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Car Rental Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

  • Car Rental Business Plan Home
  • 1. Executive Summary
  • 2. Company Overview
  • 3. Industry Analysis
  • 4. Customer Analysis
  • 5. Competitive Analysis
  • 6. Marketing Plan
  • 7. Operations Plan
  • 8. Management Team
  • 9. Financial Plan

Start Your Car Rental Plan Here

You’ve come to the right place to create your car rental business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their car rental company.

Car Rental Business Plan Example

Below are links to each section of your car rental business plan template:

Next Section: Executive Summary >

Car Rental Business Plan FAQs

What is a car rental business plan.

A car rental business plan is a plan to start and/or grow your car rental business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your car rental business plan using our Car Rental Business Plan Template here .

What Are the Main Types of Car Rental Companies?

There are a few types of car rental companies. Most are franchises of a large and successful rental company and offer all types of car rentals. There are also car rental companies that only focus on luxury vehicles. More people are renting high-end vehicles for a few days or when they go on vacation. There are also smaller-scale car rental companies that only operate in one city and are independently owned.

What Are the Main Sources of Revenue and Expenses for a Car Rental Business?

The primary source of revenue for car rental companies are fees the customer pays for car rental services. The fee will depend on the type of car and length of rental.

The key expenses are the cost of purchasing the fleet of vehicles to use for rental cars, business insurance, vehicle maintenance, and washing and detailing the vehicle every time it is returned. Other expenses are the overhead expenses for the leased location, utilities, website maintenance, and any marketing materials or advertising fees.

How Do You Get Funding for Your Car Rental Business Plan?

If you are looking to start your own car rental business, you will most likely need help funding your startup costs. A car rental company is most likely to receive funding with a business loan from a bank. Typically you will find a local bank and present your business plan to them. Another option is the SBA as they provide viable loans for startup businesses. This is true for a business plan for a car rental company and a luxury car rental business plan.

What are the Steps To Start a Car Rental Business?

Starting a car rental company can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Car Rental Business Plan - The first step in starting a business is to create a detailed car rental business plan that outlines all aspects of the venture. This should include market research on the car rental industry and potential target market size, information about the services or products you will offer, your marketing strategy, pricing details and your financial plan.

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your car rental business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your car rental business is in compliance with local laws.

3. Register Your Car Rental Business - Once you have chosen a legal structure, the next step is to register your car rental business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your car rental business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Car Rental Equipment & Supplies - In order to start your car rental business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your car rental business. This includes creating a business website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful car rental business:

  • How to Start a Car Rental Business

Where Can I Get a Car Rental Business Plan PDF?

You can download our car rental business plan PDF template here. This is a business plan template you can use in PDF format.

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500+ business plans and financial models

How to Write a Car Rental Business Plan: Complete Guide

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  • January 30, 2023

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👇 Check all our resources on car rental businesses 👇

Whether you’re looking to raise funding from private investors or to get a loan from a bank (like a SBA loan) for your car rental business, you will need to prepare a solid business plan.

In this article we go through, step-by-step, all the different sections you need in your car rental business plan. Use this template to create a complete, clear and solid business plan that get you funded.

1. Executive Summary

The executive summary of a business plan gives a sneak peek of the information about your business plan to lenders and /or investors. Potential lenders and investors will lose interest if the information you provide is not concise, informative, and scannable.

Though the executive summary is the first and the most important section, it should normally be the last section you write because it’s the summary of the different sections included in your business plan. 

Why do you need a business plan for a car rental business? 

The purpose of a business plan is to secure funding through one of the following channels; 

  • Obtain bank financing or secure a loan from other lenders (such as a SBA loan )
  • Obtain private investments from investment funds, angel investors, etc
  • Obtain a public or a private grant

How to write your car rental business plan’s executive summary?

Provide a clear and accurate summary of every section, including every piece of information that could attract potential lenders and investors to your business.

Always ensure that the executive summary doesn’t go beyond 2 pages and only includes valuable information for the investors. 

In summary, the 5 key sub-sections you should include in your executive summary are:

  • Business Overview : this section is one of the most important, it should provide information about your car rental business model. For example, make it clear if you will lease small cars alone or include trucks and vans as part of your business. Also, be sure to include a detailed list outlining all the services you will offer at your car rental store. If you are offering short-term or long-term car rental solutions, then you must also mention it here. 
  • Market Overview : Describe your market, the region’s demographic distribution, and the target market’s average income. Be clear on the specific problem your car rental business will solve and the expected number of competitors in the region. 
  • People : introduce your management structure, their experience level, and relevance to your business model. If it’s a partnership, who are your partners, what is their role in the business, and what’s the leadership hierarchy? 
  • Financial Plan : how much profit and revenue do you expect in the next 5 years? When will you reach the break-even point and start making profits? It is ideal to include a chart depicting your key financials such as revenue, gross profits, and net profit . 
  • Funding Ask : what loan/investment/grant are you seeking? How much do you need? How long will it last?

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Car Rental Financial Model

Download an expert-built 5-year Excel financial model for your business plan

2. Car Rental Business Overview

This section should introduce your company, mentioning crucial details about your car rental business by answering some of the following questions; 

  • Why are you starting a car rental business? 
  • Where exactly is your car rental shop/store located? 
  • Why did you choose that location? 
  • What type of car rental store are you opening?
  • How many cars/vans/trucks will you have from the start? 
  • What car rental services will you offer?
  • What will be your pricing strategy ? 
  • What will be your operating hours? 
  • What will be the legal structure of your company?

Read on to find out more information about other important sub-sections of the business overview:

a) History of the Project

Like for any business plan, you must explain clearly why you decided to start a car rental business today. You can explain that in the following subsections; 

  • Your passion & experience
  • The rationale behind you starting this business today

Passion & Experience

Being passionate about your car rental business proves your commitment to running it. And sometimes, that’s all lenders need to provide funding for your business.

It’s even better if you have prior experience in the field, showing your credibility and ability to run a successful business. But that doesn’t mean little or no experience won’t count. Just be sure to provide enough reasons to justify your ability to start and run a successful car rental business. 

Now that you have demonstrated your experience and interest for this business and industry, you must explain why opening a new car rental company in your area makes sense today.

What problem will your car rental store solve in the region? For example, if many car rental stores in the region only offer small cars and vans, your store could specialize in trucks and other heavy vehicles instead.

Of course, you would have to demonstrate that there is a market for it. For instance, if you start a car rental business in an affluent residential estate, where a majority own personal cars, your business might not be successful. Similarly, opening a new store when the region already has stiff competition may limit your growth opportunities.

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b) Business Model

This section should provide information about your car rental company’s business model.

First, find out if you want to start your car rental store from scratch or use a car rental franchise. Also, make it clear if you will lease small cars and vans alone or include trucks.

Other important questions you should answer here include:

  • Will you offer car rental services to a specific market or the general consumers? (economic vehicles vs. premium vehicles)
  • Will you provide short-term or long-term car rental services? 
  • Will your car rental business target other businesses or individuals? 

Another significant aspect to keep in mind is whether you will need auto repair services within the same premises or a personal mechanic for frequent maintenance.

c) Products & Services

It’s no secret that your car rental company’s services and products will determine your business’ revenues and profitability.

So it’s important to list here all the types of cars you intend to rent as well as other potential extra services to help investors and lenders better understand your business model.

Of course, leasing cars is the main service you will offer at your car rental store. However, depending on your target market , you can always add extra services to make you stand out vs. competitors.

For instance, if you target business travelers, you may want to stick to short-term rentals with premium cars. Instead, if your store is located next to a airport in a touristic area (such as an island), you may want to offer anything from economic to family cars and even RVs and campers.

rent car business plan

d) Pricing Strategy

Use this segment to give the clients, lenders, and investors a sneak peek of your pricing structure. Notably, your prices should reflect the standard rates offered by your competitors.

You should add here a pricing list outlining the average rental price per vehicle category (economy, sedan, premium, vans, etc.). You don’t have to provide accurate figures but price ranges instead.

Including a pricing table with the main vehicle categories is necessary to help investors compare your pricing strategy with your financial projections later on.

e) Legal Structure

Finally, your business overview section should specify what type of business structure you want. Is this a corporation or a partnership (LLC)? Who are the investors? How much equity percentage do they own? Is there a Board of Directors? If so, whom? Do they have experience in the industry?

3. Car Rental Business Market Analysis

A complete understanding of the market where you want to operate is important for the success of your business. For example, opening your car rental store in an area where a vast majority have personal cars may not be the best decision. 

Similarly, setting up your store in a region where a large population relies on other means of transport may limit the growth opportunities.

Therefore, you must cover 3 important areas in the market overview or market analysis section of your car rental business plan:

  • Car rental industry status quo : how big is the car rental industry in your area? What is its growth rate (or decline rate) and what are the factors contributing to its growth or decline?
  • Competition overview : how many competitors are there? How do they compare vs. your business? How can you differentiate yourself from them?
  • Customer analysis :  who is your target audience ? What type of vehicles do they prefer? How regularly do they rent cars?

a) Car Rental Industry Status Quo

How big is the car rental industry in the us.

The US car rental industry is estimated to be $54.2 billion in 2022. The steady growth (9.8% in 2022) is attributed to the increased demand for transportation services and the overburdened public transportation system. Also, new technologies like GPS tracking have made it easier for many establishments to acquire and retain customers. 

rent car business plan

How big is the car rental industry in your area?

Once you have an overall picture of the national statistics, focus on the local figures. If you can’t find specific information online (it’s hard to find region-specific details, by the way), read this guide on how to estimate TAM, SAM, and SOM for new businesses. 

So, as there are 17,287 car rental businesses in the US in 2022 with a total annual revenue of $54.2 billion, the average annual revenue for each car rental business is around $3 million. So, the area where you plan to open your car rental company already has 20 competitors, you can assume that the car rental industry in your area is valued at about $60 million.

How fast is the car rental industry growing in your area?

As part of the market trends , you must also assess the growth rate of the car rental industry where you operate.

If you can’t find the information online, you can use the number of competitors as a proxy. For example, if the region had only 18 car rental stores in 2020, which increased to 20 in 2022, you can assume the average annual growth rate of the car rental industry is around 5% in your city / area.

rent car business plan

b) Competition Overview

Understanding the level of competition in the region is just as important. Find out the strengths and weaknesses of your competitors, knowing the major driving forces behind their success or why they fail. 

Take note of their services, marketing strategies, and anything else that can help your establishment stand out. If many stores offer the same service, try to stand out by taking a unique approach. That’s only possible with enough online and offline research to help you identify an exceptional product or service.

c) Customer Analysis

This is where you provide detailed information about your target audience. It is similar to the details on the business overview section of your business plan, only that you will provide detailed information this time. A few important metrics that should be part of your analysis include; 

  • Average expenditure on car rental services
  • Frequency of visits (How often do they need car rental services?)
  • Average monthly or annual spending on car rental services
  • Type of car rental services preferred 
  • Anything they like or dislike about existing car rental businesses

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4. Sales & Marketing Strategy

This section sums up your plans for acquiring new clients. Staying ahead of the competition can be challenging when starting a car rental business. So, here are a few sample questions to help guide you in selecting the right marketing strategy ; 

  • What are your Unique Selling Points (USPs)?
  • What are the different marketing strategies you will use? 
  • How do you intend to track the success of your marketing strategy? 
  • What is your customer acquisition cost (CAC)? 
  • What is your marketing budget? 
  • What introductory promos and offers do you intend to provide to attract new customers? 

What marketing channels do car rental companies use? 

Some of the best marketing channels for a car rental business include; 

  • PPC ads, Facebook ads, etc. 
  • Car rental aggregator platforms (booking websites)
  • TV & radio advertisements
  • Partnerships with hotels, booking platforms, corporates
  • Loyalty programs

You don’t have to rely on all the marketing channels listed above. Instead, choose the most suitable options to help you acquire many clients as your business grows. Later, you can use other marketing strategies depending on your business’s performance. 

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What are your Unique Selling Points (USP)?

In other words, how do you differentiate yourself vs. competitors? This is very important as you might need to win customers from competitors. A few examples of USPs are; 

  • High-quality services / vehicles
  • Unique vehicles (e.g. luxury cars, RVs & campers, etc.)
  • Promos and offers (e.g. discounts on long or multiple rentals)

5. Management & Organizational Structure

You must address 2 things here:

  • The management team and their experience/track record
  • The organizational structure: different team members and who reports to whom?

a) Management

Small businesses often fail because of managerial weaknesses. Thus, having a strong management team is vital. Highlight the experience and education of senior managers that you intend to hire to oversee your car rental business.

Describe their duties, responsibilities, and roles. Also, highlight their previous experience and explain how they succeeded in their previous roles.

b) Organizational Structure

Even if you haven’t already hired anyone yet, you must provide a chart of the organizational structure defining the hierarchy of reporting of your company.

rent car business plan

6. Financial Plan

The financial plan is perhaps, with the executive summary, the most important section of any car rental business plan.

Indeed, a solid financial plan tells lenders that your business is viable and can repay the loan you need from them. If you’re looking to raise equity from private investors, a solid financial plan will prove them your car rental business is an attractive investment.

There should be 2 sections to your financial plan section:

  • The startup costs of your project (if you plan to start a new car rental business, purchase new vehicles, etc.)
  • The 5-year financial projections

a) Startup Costs

Before we expand on 5-year financial projections in the following section, it’s always best practice to start with listing the startup costs of your project. For a car rental, startup costs are all the expenses you incur before you open your stores and start making sales. These expenses typically are:

  • The renovation / refurbishment of the building / space
  • The acquisition of the vehicle fleet

As you can see, the startup costs vary mostly depending on factors like the size and the quality of the fleet of vehicles you intend to rent to your customers.

As an example, it costs on average $220,000 to $243,000 to start a car rental business with 30 cars.

Note that these costs are for illustrative purposes and may not be fully relevant for your business. For more information on how much it costs to open and run a car rental business, read our article here .

b) Financial Projections

In addition to startup costs, you will now need to build a solid 5-year financial model for your car rental company.

Your financial projections should be built using a spreadsheet (e.g. Excel or Google Sheets) and presented in the form of tables and charts in the business plan of your car rental company.

As usual, keep it concise here and save details (for example detailed financial statements, financial metrics, key assumptions used for the projections) for the appendix instead.

Your financial projections should answer at least the following questions:

  • How much revenue do you expect to generate over the next 5 years?
  • When do you expect to break even?
  • How much cash will you burn until you get there?
  • What’s the impact of a change in pricing (say 20%) on your margins?
  • What is your average customer acquisition cost?

You should include here your 3 financial statements (income statement, balance sheet and cash flow statement). This means you must forecast:

  • The number of customers over time ;
  • Your expected revenue ;
  • Operating costs to run the business ;
  • Any other cash flow items (e.g. capex, debt repayment, etc.).

When projecting your revenue, make sure to sensitize pricing and the number of customers as a small change in these assumptions will have a big impact on your revenues.

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7. Funding Ask

This is the last section of your car rental business plan. Now that we have explained what vehicles your car rental company offers to whom as well as your marketing strategy, this section must answer the following questions:

  • How much funding do you need?
  • What financial instrument(s) do you need: is this equity or debt, or even a free-money public grant?
  • How long will this funding last?
  • Where else does the money come from? If you apply for a SBA loan for example, where does the other part of the investment come from (your own capital, private investors?)

If you raise debt:

  • What percentage of the total funding the loan represents?
  • What is the corresponding Debt Service Coverage Ratio ?

If you raise equity

  • What percentage ownership are you selling as part of this funding round?
  • What is the corresponding valuation of your business?

Use of Funds

Any car rental business plan should include a clear use of funds section. This is where you explain how the money will be spent.

Will you spend most of the loan / investment in purchasing the fleet? Or will it cover mostly the cost for the warehouse and its renovation?

Those are very important questions you should be able to answer in the blink of an eye. Don’t worry, this should come straight from your financial projections. If you’ve built solid projections like in our Car rental financial model template , you won’t have any issues answering these questions.

For the use of funds, we also recommend using a pie chart like the one we have in our financial model template where we outline the main expenses categories as shown below.

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How to Start a Car Rental Business

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If you’re considering starting a business in the auto industry, you have a lot of choices, including starting a car rental business.

But what exactly do you need to do to get this type of business off the ground? There are a lot of moving pieces to consider, but if you take the time to prepare and follow your state and local guidelines, your road to a successful car rental business can be smoother than most.

To help you prepare, we’ve created this guide on how to start a car rental business. Read on to learn everything you need to know.

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Step 1: Pick a type of car rental business

Before you can start your car rental business, you need to know what type of business you want to own. You might want to own a franchise, build your own brand, purchase an existing business, or work with a car dealership.

Each type of car rental business has its pros and cons, you just have to find the one that’s right for you. Let’s take a closer look at some of your options.

If you decide on a car rental franchise, you will purchase the rights to use the brand name and business model of an existing car rental business. Options for a car rental franchise include Hertz, Dollar Thrifty, Enterprise, Budget, and many others. There are disadvantages and advantages to franchising that you’ll want to consider before taking the leap.

One of the benefits of starting a franchise is the simplicity of setting up the business. While there might be a higher cost to entry, you get the added support of a well-known and successful brand name, as well as guidance as you launch and grow your location. Plus, you have franchise financing options to help relieve some of this burden.

The drawback to owning a franchise is that you lose some autonomy over your business and you may face some higher costs—the initial franchise fee alone can be tens of thousands of dollars. As well, the franchisor will have a degree of control over your business decisions, since each franchise location will more or less follow the same model.

Another option for how to start a car rental business is to set up an agreement with a car dealership to offer rentals to customers who bring in their cars for repair.

This type of car rental business offers a very limited pool of customers to work with, but it also means that you don’t need a large fleet of cars to get started, which can lower the initial cost of starting your business.

Independent small business

One of the advantages of starting your own small business is that you’re not beholden to anyone. You get to make decisions that are best for you and your business. With that added power, comes added responsibility, though. If you’re the sole owner of your business, you’re also on the line for any problems the business has.

You’ll need to build your brand from the ground up and find customers while competing with the big names (like the franchises we mentioned above). Plus, you’ll need a substantial cushion of cash to support your initial purchases and operations.

Existing business

If you don’t want to build a business from the ground up, but you don’t like the restrictions that come with a franchise, you might consider buying an existing independent car rental business whose owners are looking to sell.

The benefit of buying an existing rental car business is that many of the basic business structures are already in place and there’s likely a loyal customer base as well.

One of the pain points of purchasing an existing business is the research it requires. Plus, you’ll need to figure out if the business is successful because it fills a market need in an otherwise underserved market, or if its success depended on relationships built by the previous owner.

How much do you need?

with Fundera by NerdWallet

We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

Step 2: Determine your target audience

Another factor you need to consider when thinking about how to start a car rental business is what type of customer you plan to serve.

The target audience of your rental car business could be:

Loaner cars for a car dealership or auto mechanic

Long-term rentals

Short-term rentals for business travelers

Ensuring that there is, in fact, a market need for your business is the first step. And beyond that, you can determine who your target demo is by looking at your location and needs of the local population. Once you have this demo in mind, you can better inform your business plan, marketing efforts, and more.

Step 3: Write your business plan

Now that you know what kind of car rental business you plan to start and who you’ll serve, you’re ready to write your business plan. A business plan is essential for both you and any potential investors or partners you may work with down the line.

When writing your business plan you’ll want to lay out a plan for how you will transform your idea into a profitable company. This will involve detailing the type of car rental business you’re starting, what products and services you’ll offer, what fees you’ll charge, how much of your own money you plan on putting into the business, how much funding you’ll need, an outline of your marketing plan, and financial projections for the next few years. By taking the time to think through all of these steps, you’ll essentially create a roadmap that you can consult throughout the startup phase of your business to help keep you on track.

Step 4: Register and license your business

With this internal work completed, it’s time to complete some external processes to legally create your company. This includes choosing a business entity and registering it with the state in which you’ll operate your car rental business. The specific registration process will vary depending on your state, but this can typically be completed online through your secretary of state or chamber of commerce by filing the appropriate forms and paying a nominal fee.

Common business entities include sole proprietorships, LLCs, and corporations. While a sole proprietorship is the easiest entity to set up (as it does not need to be registered at all), this is likely not the best choice for a car rental business, as you will be exposing your personal assets to any legal action taken against your business. An LLC or corporation will lower this risk and separate your business and personal assets.

Next, you’ll likely need to obtain the appropriate business licenses and permits through your state and local agencies. If you have not consulted with a business attorney yet, this is a good time to do so to ensure you’re properly licensed to operate a car rental business. You should also obtain the appropriate business insurance to make sure your business will be covered in the event of accidents, natural disasters, and more.

Step 5: Get your finances in order

You’re almost ready to open your (car) doors, but before you do that, you’ll need to get your finances in order. Different types of business require varying amounts of upfront costs, but in the case of a car rental business, you will likely have steep startup costs, from purchasing a fleet of cars, to leasing the lot and storefront, to employing mechanics, to insuring the entire operation.

Open a business bank account and credit card

Even if you’re using your personal money to fund the launch of your business, you’ll still want to open a separate business checking account and business credit card . Once you’ve done this, make sure to only conduct business-related transactions with these accounts. Not only will this make things easier come tax time, but it will also reinforce the separation of your business and personal assets in the event of a lawsuit.

You will likely also want to obtain an employer identification number, or EIN, which is like your business’s version of a social security number. This number will be used to open your business bank accounts and will also help you start to build business credit, which will be necessary if you seek outside funding.

Look for outside funding

In addition to the startup funding that you might have saved to start your car rental business, you can look for outside funding to supply additional money. There are many different types of business loans to choose from—from term loans to lines of credit to equipment financing—so be sure to find the one that’s right for you.

A business auto loan can help you finance your fleet of cars, while more broad equipment financing may help you finance the computers and other equipment your business will need to operate. This type of financing is generally easier to qualify for since the equipment you buy with the loan also serves as collateral.

Step 6: Find the right location

Once you’ve organized your finances, it’s time to find where you’ll operate your business. There are several factors to consider, chief among them being the size of the property and its proximity to other businesses or services. For example, if you’re looking to work with business travelers, you need to be located near the airport.

Step 7: Create a rental contract

One of the most important documents for someone who will be operating a car rental business is the rental contract.

The rental agreement is a contract between the rental car company (you) and the customer who is renting the car. This contract will cover liabilities, what happens in the case of an accident, and an explanation of who is responsible for what. To make sure your rental contract is fully protecting your business and your customers, you should run this by a legal professional who has experience with businesses in the car rental industry.

Step 8: Build your operations team

Once you have a space to operate your car rental business, you need employees and a support system to operate the business. You might need employees to run the front office and answer phones, an accountant to track your numbers, and mechanics to maintain your car fleet.

Beyond finding the right people, you will also need to understand your responsibilities as an employer, including what types of insurance (like workers compensation and unemployment) you’ll need to obtain.

Step 9: Create an online presence

A must-do for any business is to establish an online presence so customers can discover your business. In addition to a business website, you should consider setting up pages on business review sites such as Yelp and Google, as well as social media pages where customers can contact your business with questions and leave reviews for other potential customers to see.

This will both establish your business’s brand, as well as attract new customers. After all, if no one knows your company exists, you can’t expect to have much business.

Step 10: Provide exceptional service

All of your planning and preparation may be behind you, but your work is far from over. In order to make your business profitable you need to attract and retain customers. To do this, you’ll want to provide your customers with a high-quality product, stellar customer service, and build a strong relationship with your local community.

If you provide an exceptional service that people can trust, word will soon spread and you’ll be turning a profit in no time.

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The bottom line

When you’re just learning how to start a car rental business, the number of steps that you need to take and details that must be accounted for can feel overwhelming. But with some patience and attention to detail, you can make your car rental business a reality.

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How to write a business plan for a car rental company?

car rental business plan

Starting or expanding a car rental business is no easy task. It takes careful planning and preparation to ensure that you not only have the resources needed to get your business up and running but also that it will be profitable in the long run. That's where a comprehensive business plan comes into play!

This guide will provide an in-depth look at how to write a business plan for a car rental company, including what information should be included, what tools can help you create your own unique plan, and why having one is so important for success. 

Whether you are just starting out or looking to grow your existing car rental company, this guide has all the information you need to make sure your venture succeeds!

In our guide:

Why write a business plan for a car rental company?

What information do i need to create a business plan for a car rental company, what goes in the financial forecast of a car rental company, the written part of a car rental company business plan.

  • What tool should I use to write my car rental company business plan?

Before we dive into the content of the business plan itself, let’s look at some of the main reasons why you may want to write one.

To get a roadmap to grow your car rental business

Writing a business plan for a car rental company forces entrepreneurs to think strategically and set objectives that will help them grow their businesses over the next 3 to 5 years. 

This kind of long-term planning is useful for both startups looking to get their foot in the door as well as established companies which have been in operation for some time but are now looking to scale up and expand operations. 

A solid business plan can provide valuable insight into where potential opportunities lie, what resources need to be allocated, and how best to manage risks associated with running a car rental service. 

By taking the time to develop an effective strategy before launching or expanding operations, entrepreneurs can ensure that they’re making informed decisions about how best to use their available resources.

To get visibility on your car rental company’s cash flows

Regularly comparing the actual financial performance to what was planned in the financial forecast of your car rental’s business plan, enables you to monitor the business’s financial health and adapt as needed. 

This enables you to identify potential financial problems (such as an unexpected cash shortfall) before they become too large, and potential growth opportunities (higher demand from a given segment of customers for example), giving you more visibility over the future cash flows of your auto rental business.

This helps you stay on track and ensures that you are making smart decisions about how much money you need or can expect to generate from renting cars. 

To support a financing application

A well-structured, comprehensive plan can make all the difference when it comes to securing financial backing from investors or banks. 

Writing a business plan is essential when looking for financing from an equity investor, as this will give them the information they need to make an informed decision about investing in your business. 

Your business plan should include details of how you intend to grow your car rental company, achieve profitability and generate cash flow. 

Investors will want to be sure that their investment will yield good returns, so having a comprehensive and well-thought out business plan is key to securing the necessary funding for your venture.

Similarly, creating a business plan for your car rental company provides lenders with the information they need to assess whether you are able to pay back financing. 

Now that we understand why writing a business plan for a car rental company is important, let's take a look at the information you need before starting to write the plan itself.

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Carrying out market research for your car rental company

Carrying out market research is an essential step before writing a business plan for a car rental company. 

Market research enables entrepreneurs to gain valuable insights into their target market and understand how best to serve customer needs, allowing them to make informed decisions about pricing strategies, marketing tactics, and other elements of their operations. 

It is a key prerequisite because you will need this data to:

  • Convince the reader of your car rental business plan that there is an opportunity for you to seize on the local market
  • Accurately forecast revenues, as well as sales and marketing expenditures in your financial forecast

Therefore, thorough market research will help ensure that you are creating a realistic financial forecast and setting achievable goals and objectives in your business plan, in addition to increasing the credibility of your document which could lead to greater chances of securing financing from equity investors or banks.

Developing the marketing plan for a car rental company

As we touched on above, developing a sales and marketing plan and budget for your car rental company is essential in order to create an effective business plan. 

A well-planned budget should take into account expenditures such as advertising and promotion, which are necessary to reach enough potential customers in order to achieve your sales targets.

The staffing and equipment requirements of a car rental company

Once you have the data to assess how much sales your car rental company can generate, and an idea of what marketing actions will be required to generate these sales. It’s time to think about your investments and recruitment plan as this will help you evaluate your cost structure and create a realistic financial forecast for your car rental company business plan.

When creating the recruitment plan for your car rental company, it is important to consider the number of staff members you need and what roles need to be filled. Consider the hours of operation, the types of customer service you will provide and any special skills that may be needed for certain positions. 

Develop a plan with detailed job descriptions outlining the necessary qualifications and capabilities your team members should possess. Estimate the cost of recruitment in terms of wages, bonuses or other benefits you plan on offering to employees. Finally, create a timeline for filling the open roles and decide on the best method of advertising these positions to potential candidates.

When creating your car rental company’s investment plan, try to think about all the assets required for the business to operate: 

  • The cars themselves will need to be purchased before you can rent them, 
  • The premises and facilities: where will you park your cars? will you have a pump for customers to fill the tanks at the end of the rental period? what type of office will you require? etc.
  • The marketing investments such as your website, brand identity, and uniforms.

Now that you are armed with the information needed to create a business plan for your car rental company, it is time to move on to creating a financial forecast for the same. 

The financial forecast of your car rental company will enable you to assess the profitability potential of your business in the coming years and how much capital is required to fund the actions planned in the business plan.

The four key outputs of a financial forecast for a car rental company are:

  • The profit and loss (P&L) statement, 
  • The projected balance sheet, 
  • The cash flow forecast, 
  • And the sources and uses table. 

Let’s look at each of these in a bit more detail.

The projected P&L statement

The projected P&L statement for a car rental company shows how much profit the company is expecting to make and how much it will grow in future years. 

business plan for a car rental company: projected profit and loss

The projected balance sheet of your car rental company

The balance sheet for a car rental company is a financial statement that provides a snapshot of the company's financial health at year end. 

It shows the assets, liabilities, and equity of the company:

  • Assets are what the company owns: vehicles, cash, real estate, etc. 
  • Liabilities are what the company owes: they include things like financial debt and accounts payable (i.e. money owed to suppliers). 
  • Equity is the difference between a company's total assets and its total liabilities, and a proxy of the net worth of the shareholders. 

business plan for a car rental company: projected balance sheet

By looking at the balance sheet, lenders, investors, or business owners can assess how solvent and liquid the car rental company is. 

Liquidity is assessed by looking at how much money the company has available to pay its short-term debts, while solvency is assessed by looking at the long term debt that the company has on its balance sheet.

The balance sheet also provides insights into the age of your fleet of vehicles and the company’s future investment requirements. 

Ultimately, the balance sheet provides a snapshot of a car rental company's financial position and can be used to make informed decisions about its future operations and investments.

The projected cash flow statement

The cash flow forecast for a car rental company is a document showing how much cash the company expects to generate and consume in the future.

It’s used to help assess if the company has enough capital to operate or if it needs to secure additional financing, and to decide what to do with the cash generated (expand the business, repay debt, or pay dividends). 

business plan for a car rental company: projected cash flow

The initial financing plan

The initial financing plan (also called sources and uses table) is a document that shows how much money you will need to start or grow your car rental company. 

It lists the sources of your funds, such as money from shareholders or banks, and also what those funds will be used for. 

business plan for a car rental company: sources and uses of funds

Having this initial financing plan in place helps make sure that your car rental company has enough money to get started.

Now that we have looked at the key elements of the financial forecast for your car rental company, it is time to look at how we will communicate the context surrounding this information within the written part of the business plan. 

The context provided by the written part of your car rental company business plan is what enables the reader to evaluate if your plan and the associated financial forecast are realistic and achievable. 

The written part of your business plan consists of the following sections.

1. The executive summary

The executive summary of a car rental company plan should provide an overview of the business, market, and key financials. 

It should include information about the company's mission and values, the services it provides (types of cars available, insurance and assistance included, pickup and drop off on offer, etc.), how those services meet customer needs in the market, how revenue will be generated from those services, and what competitive advantages the company has. 

It should also provide an overview of the financials, such as current and projected revenues, expenses, and profits. 

Finally, it should provide a summary of the company's ask (funding from investors for example). 

The executive summary will give the reader a quick overview of your car rental company so that they can decide if it’s worth reading the rest of your plan to dig deeper into the opportunity.

Therefore, it is important to keep the executive summary concise yet informative. It should be clear and easy to understand so that potential investors or lenders can make an informed decision quickly. 

2. The presentation of the company

The presentation of your car rental company should explain the legal structure and ownership details. 

It is important to mention whether the company is structured as a corporation, partnership, or sole proprietorship and provide the necessary information on each of the owners or partners. Additionally, it should detail any new investors who have recently become involved in the company.

This section should also include a presentation of the company’s location and any associated facilities, such as parking lots, garages, or service centres. 

You should also present the serviceable area so that the reader can start forming a picture of the type of customers who could benefit from your car rental business (families on holidays, business executives, etc.).

Furthermore, it is important to outline any plans for future expansion or relocation that may be necessary to accommodate increased demand. 

Finally, the presentation should include a comprehensive overview of the company’s management team, including any relevant experience and qualifications. This will help potential lenders and investors to assess the capabilities of the company’s leadership and decide whether they are likely to succeed.

3. The products and services section

When writing the products and services section of a business plan for a car rental company, it is important to include detailed information about the types of vehicles offered, what extras are included with each vehicle, and any additional services. This way, potential investors or lenders can get an understanding of how the business will operate.

The type of vehicles available should be clearly outlined in this section. For example, if the car rental company offers luxury SUVs as well as economy cars then this should be noted here. 

It is also important to mention any extras that come with each vehicle such as GPS navigation systems or roadside assistance packages. 

Additionally, other services provided by the business such as pick-up and delivery options should be listed here so readers know exactly what they are investing in.

business plan for a car rental company: products and services

4. The market research analysis

When presenting the conclusion of your market analysis in your car rental business plan, you should include information about demographics and segmentation, target markets, competition, barriers at entry and regulation. 

This is important because the objective of this section is to demonstrate to the reader of your business plan - be it a bank or an investor - that:

  • You have a deep understanding of your local market, 
  • There is an opportunity to be seized, 
  • And that your company has decent chances to capitalise on this opportunity.

For instance, it's important to show who the customers are and what motivates them to rent cars. You should also try to identify any segments they can tap into with unique offerings tailored specifically for those groups (for example electric vehicles for eco-conscious customers). 

It's also essential to examine competitors already in the market as this will ensure that you can create a differentiated service offering able to compete and find its niche in the local market, as well as any potential new entrants which could affect pricing dynamics or reduce profits. 

Additionally, showing that you have a sound understanding of regulatory requirements such as business permits, driver qualifications or insurance coverage limits, will help your plan gain credibility.

5. The strategy section

When writing the strategy section of a business plan for a car rental company, it is important to include details about how the company will stand out from its competitors, its pricing structure and promotional activities, any key milestones that need to be achieved in order for the business to succeed, as well as potential risks and how they can be mitigated.

By providing all this information upfront, investors or lenders can get an understanding of how successful the rental business could potentially become and whether it is worth financing it.

The competitive edge should focus on what sets your car rental company apart from others operating within the same market. 

This could include offering more modern vehicles with additional features such as GPS navigation systems or roadside assistance packages at no extra cost. 

Additionally, there may be other services that you offer which are not available elsewhere such as pick-up and delivery options or discounts when booking online. 

All these factors help create a unique customer experience which could give you an advantage over other companies in terms of customer loyalty and retention rates. 

The pricing structure should also be clearly outlined in the strategy section as well as any promotional activities, such as special offers or discounts, that are being used to attract customers. 

Furthermore, providing key milestones that need to be achieved by certain dates gives investors clarity on the company's ambitions. 

Lastly, it’s important to be aware of any potential risks and have a plan for how they can be mitigated. This can include anything from disasters (fire or flood for example), changes in regulation, to fluctuations in the market or economic conditions. 

A sound strategy is the foundation for any successful car rental company and can be the difference between long-term profitability or failure. Including all these important points in your strategy section will provide potential investors and lenders with a comprehensive understanding of how your car rental company will succeed. 

Providing this information upfront will also show that they have invested time and energy into developing a solid plan for your business and that you are confident in its success. 

6. The operations section

The operations section of your car rental company business plan should include detailed information about the business’s operational capabilities. 

First, it should list the staff members and their roles, as well as a recruitment plan for when new positions need to be filled. This could include descriptions of any training requirements for new hires and any specialised skills or education that might be necessary for particular roles.

Next, the operations section should include opening hours and a list of key assets that the business needs to operate. This could include vehicles, leases, office equipment, or any other resources that are essential for running the company. 

If there is any intellectual property associated with the car rental business (e.g. company logos, slogans, or copyrighted images), this should also be mentioned here as well.

Finally, you should outline which suppliers your car rental company plans to work with. This includes any manufacturers of cars and parts, as well as companies that will provide services such as cleaning or repairs for vehicles. 

Your car rental business plan should explain how the company plans to ensure reliable, high-quality service from its suppliers. 

Providing all of this information in the operations section will allow you to demonstrate a strong understanding of how a car rental business is run and show potential investors that you are serious about the venture. 

7. The presentation of the financial plan

This is where you will present your financial forecast and the tables we detailed earlier in this guide.

Now that you have a better understanding of what should be included in a car rental company business plan, let's look at the tools available to create the document itself. 

What tool should I use to write my car rental company's business plan?

There are three main solutions for creating a business plan for your car rental company: 

  • Using Word and Excel
  • Hiring a consultant to write the plan
  • And using online business plan software

Let’s have a look at each of these in a bit more detail.

Creating your car rental company's business plan with Word and Excel

Creating a car rental company business plan using Excel or Word can be a tempting solution as both are cost-efficient and widely available. However, it also has some drawbacks.

Using Excel to create a car rental company financial forecast poses some serious challenges to most business owners. 

Unless you are experienced in accounting and financial modelling, it will be difficult to make an accurate forecast with Excel without making mistakes. And even if you do, there is a possibility that lenders or investors won’t believe your forecast is accurate.

Additionally, it is a long and tedious process to create (and maintain up to date) a car rental financial forecast using Excel.

Using Word to craft the business plan also has its shortcomings. Writing the document from scratch takes an immense amount of time, as does formatting the document once written, and integrating the financials from Excel. 

Hiring a consultant to write your car rental company's business plan

Outsourcing a car rental company business plan to either a consultant or accountant can be a viable solution for entrepreneurs who are looking for assistance in creating their plans. 

On the plus side, consultants have experience in writing business plans and their financial forecasts are usually accurate and reliable. Accountants also bring expertise to the table when it comes to financial forecasting, though they are less likely to help with the written part.

The issue is that hiring a consultant or accountant to write the business plan is costly, and there may be additional expenses if revisions need to be made after the initial meetings with lenders or investors. 

Also, not all consultants are experts in car rental companies and they may not have the same level of knowledge as an entrepreneur who is familiar with their business.

Use an online business plan software for your car rental company's business plan

Another alternative is to use online business plan software. There are several advantages in doing so.

  • You are guided through the writing process by detailed instructions and examples for each part of the plan 
  • You can be inspired by already-written business plan templates and examples
  • You can easily make your financial forecast by letting the software take care of the financial calculations for you 
  • You get a professional document, formatted and ready to be sent to your bank or investors
  • Software make it easy to compare your actual accounting data against your financial forecast, and to maintain your business plan up to date 

If you're interested in using this type of solution, you can try our software for free by signing up here .

We hope that this guide has helped you to better understand how to write the business plan for your car rental company. Do not hesitate to contact us if you still have questions!

Also on The Business Plan Shop

  • How to open a car dealership
  • Where to write the conclusion of your business plan?
  • How investors analyse business plans

Know someone in the auto rental industry? Share this article with them!

Guillaume Le Brouster

Founder & CEO at The Business Plan Shop Ltd

Guillaume Le Brouster is a seasoned entrepreneur and financier.

Guillaume has been an entrepreneur for more than a decade and has first-hand experience of starting, running, and growing a successful business.

Prior to being a business owner, Guillaume worked in investment banking and private equity, where he spent most of his time creating complex financial forecasts, writing business plans, and analysing financial statements to make financing and investment decisions.

Guillaume holds a Master's Degree in Finance from ESCP Business School and a Bachelor of Science in Business & Management from Paris Dauphine University.

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Sample Car Rental Business Plan

car rental business plan

Writing a business plan is a crucial step in starting a car rental. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring car rental business owners, having access to a sample car rental business plan can be especially helpful in providing direction and gaining insight into how to draft their own car rental business plan.

Download our Ultimate Car Rental Business Plan Template

Having a thorough business plan in place is critical for any successful car rental venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A car rental business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The car rental business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your car rental as Growthink’s Ultimate Car Rental Business Plan Template , but it can help you write a car rental business plan of your own.

Car Rental Business Plan Example – WheelsJourney Rentals

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

At WheelsJourney Rentals, based in Dallas, TX, we are committed to transforming the car rental landscape through our exceptional service offerings. Our focus is on providing a diverse and well-maintained fleet of vehicles, complemented by superior customer service. We emphasize the importance of a seamless rental process, facilitated by our advanced online booking system and flexible rental plans designed to meet a wide range of customer needs. Our dedication to safety, reliability, comfort, and customer satisfaction positions us as a leader in the local car rental industry.

Our success stems from our competitive rates, high-quality service, and the use of cutting-edge technology to enhance the rental experience. We have established ourselves as the preferred choice for car rentals in Dallas by prioritizing customer needs and offering customizable rental solutions. Our achievements to date highlight our ability to adapt to market demands and maintain a competitive edge through continuous improvement in our services and fleet quality.

The car rental industry is highly competitive and influenced by technological advancements, customer preferences, and economic factors. In Dallas, TX, the demand for car rentals is driven by tourism, business travel, and local residents’ needs. The industry’s success is closely tied to the overall health of the economy and the travel industry. Companies that leverage technology to improve the customer experience and offer flexible, cost-effective solutions are well-positioned to succeed. The current trend towards eco-friendly and technologically advanced vehicles presents an opportunity for growth and differentiation within the market.

Our primary target customers include tourists, business travelers, and local residents seeking reliable and convenient transportation solutions in Dallas. These customers value flexibility, quality, and efficiency in their rental experience. By understanding and catering to the specific needs of these diverse customer segments, we aim to build lasting relationships and encourage repeat business. Our focus on customer satisfaction and tailored services enables us to meet the expectations of our target market effectively.

Top competitors in the Dallas car rental market include established national chains and local providers. These competitors offer a range of vehicles and services, but WheelsJourney Rentals distinguishes itself through competitive rates, superior service quality, and a user-friendly online booking system. Our commitment to customer satisfaction and flexibility in rental plans further enhances our competitive advantage, making us a leader in the local market.

WheelsJourney Rentals employs a multifaceted marketing strategy that combines online and traditional advertising methods to reach a broad audience in Dallas, TX. Our online marketing efforts focus on social media engagement, SEO, and targeted email campaigns, while traditional advertising includes billboards and local radio ads. We also leverage partnerships with local businesses and tourism agencies for cross-promotion. Customer referral and loyalty programs are integral to our strategy, encouraging repeat business and attracting new customers through word-of-mouth. Participation in local events and exhibitions allows us to engage directly with potential customers, showcasing our services and fleet quality. This comprehensive approach ensures that WheelsJourney Rentals remains a preferred choice in the vehicle rental market.

Our operations are centered around providing a seamless rental experience, from vehicle selection to return. Key operational processes include fleet maintenance, customer service, and the efficient handling of bookings through our online platform. We have set milestones for expanding our fleet, incorporating eco-friendly vehicles, and upgrading our technology to enhance the customer experience. Achieving these milestones will be critical to our growth and the continuous improvement of our services.

Our management team comprises industry veterans with extensive experience in car rentals, customer service, and business management. Their expertise is instrumental in guiding WheelsJourney Rentals towards achieving its strategic goals and maintaining its competitive edge in the Dallas market. The team’s commitment to excellence and innovation ensures that we remain at the forefront of the car rental industry.

WheelsJourney Rentals is a new Car Rental serving customers in Dallas, TX. As a local car rental business, we saw a gap in the market for high-quality local car rentals in the area and decided to fill it. Our mission is to provide our customers with an unparalleled rental experience, offering a wide range of services tailored to meet their needs.

Our product and service offerings are comprehensive, designed to cater to a wide array of customer needs. We offer daily rental options for those in need of a short-term solution, as well as long-term or monthly rentals for customers requiring a more extended service. For those arriving or departing from the airport, our airport transfer service ensures a seamless travel experience. Additionally, we provide chauffeur services for clients looking for premium convenience and luxury. For our corporate clients, we offer corporate rentals, allowing businesses to meet their mobility needs efficiently and effectively.

Based in Dallas, TX, WheelsJourney Rentals is perfectly positioned to serve customers within the Dallas area. Our local insight and dedication to the community make us the go-to choice for all car rental needs in the region.

Our success is built on a solid foundation. The founder of WheelsJourney Rentals brings a wealth of experience from previously running a successful car rental business. This experience, combined with our commitment to offering better car rental services at competitive rates, sets us apart from the competition. We are uniquely qualified to succeed in the Dallas car rental market.

Since our founding on January 4th, 2024, we have achieved several key milestones as a S Corporation. We have developed a distinctive logo that resonates with our brand identity, carefully selected and trademarked our company name, and secured a prime location that will serve as the base for our operations. These accomplishments mark the beginning of our journey to becoming a leading car rental service in Dallas, TX.

The Car Rental industry in the United States is a thriving and lucrative market. According to recent market research, the industry generated approximately $38 billion in revenue in 2020. This impressive figure showcases the size and potential of the market, indicating promising opportunities for new players like WheelsJourney Rentals.

Furthermore, the Car Rental industry is expected to experience steady growth in the coming years. Market forecasts estimate a compound annual growth rate (CAGR) of 5.6% from 2021 to 2026. This growth can be attributed to various factors, including increasing disposable incomes, rising urbanization, and the growing popularity of domestic and international travel. As a result, WheelsJourney Rentals can anticipate a favorable market environment to establish its presence and attract a significant customer base.

Trends in the Car Rental industry also align favorably with the business model of WheelsJourney Rentals. One significant trend is the rising demand for flexible and convenient mobility solutions. Customers now prefer on-demand car rentals rather than owning a vehicle outright. Additionally, the increasing popularity of ride-sharing platforms and the need for reliable transportation options in urban areas contribute to the growth of the Car Rental industry. By providing hassle-free car rental services in Dallas, TX, WheelsJourney Rentals is well-positioned to tap into this growing trend and capture a substantial share of the market.

Below is a description of our target customers and their core needs.

Target Customers

WheelsJourney Rentals will target local residents who are in need of a temporary vehicle. This customer segment includes individuals whose cars are temporarily unavailable due to maintenance or repairs. The service will tailor its offers to meet the convenience and flexibility that local residents require, providing them with a seamless rental experience.

Additionally, WheelsJourney Rentals will also serve customers who are looking for an upgrade or a special vehicle for occasions such as weddings, anniversaries, or weekend getaways. This segment seeks luxury and premium vehicle options that are not typically available in their personal garages. The company will ensure a variety of vehicle options are available to meet these specific needs.

Moreover, WheelsJourney Rentals is poised to meet the demands of business travelers and professionals who visit Dallas for short-term assignments or corporate events. This segment values efficiency, reliability, and convenience. The company will streamline its booking and vehicle collection processes to cater to the fast-paced nature of business travelers’ schedules.

Customer Needs

Customers in search of reliable transportation solutions can find exceptional value and convenience at WheelsJourney Rentals. They expect a wide range of well-maintained, modern vehicles that cater to diverse needs, whether it’s a compact car for city driving or a spacious SUV for family vacations. Providing the best car rental services means ensuring each vehicle offers comfort, safety, and the latest technology features to enhance the driving experience.

Flexibility in rental terms is another crucial need WheelsJourney Rentals fulfills. Customers appreciate the ability to choose short-term or long-term rentals, adapting to their changing needs whether they’re in town for business, pleasure, or facing unexpected personal circumstances. This flexibility extends to customized pick-up and drop-off options, making the rental process seamless and accommodating to busy schedules.

Moreover, WheelsJourney Rentals understands the importance of transparent pricing and exceptional customer service. Customers seek clear, upfront information about costs, without hidden fees, ensuring they can make informed decisions that fit their budget. Exceptional customer service, including responsive support and quick resolution of any issues, reinforces trust and loyalty, making WheelsJourney Rentals a preferred choice for car rental services in the area.

WheelsJourney Rentals’s competitors include the following companies:

Alamo Rent A Car offers a range of services including economy cars, SUVs, and luxury vehicles for both leisure and business travelers. Their price points vary depending on vehicle type, rental duration, and location but are competitive within the industry. Alamo generates significant revenue from both domestic and international travelers, thanks to its presence in major airports across the United States and in several other countries. Alamo serves a wide customer segment including individual travelers, families, and business professionals. They operate in numerous geographies including the United States, Canada, Mexico, Europe, Australia, and South America. A key strength of Alamo is their self-service kiosks that expedite the rental process for customers. However, a potential weakness is their reliance on airport locations, which may limit their reach to local renters who prefer more accessible city or neighborhood locations.

Enterprise Rent-A-Car offers a broad spectrum of vehicles including cars, trucks, and vans to cater to a variety of customer needs. Their pricing is flexible, with options for daily, weekly, and long-term rentals, often including deals and discounts for certain customer segments. Enterprise boasts substantial revenues, underpinned by a strong brand and extensive network of locations. Enterprise targets a diverse customer base from individual renters to large corporations requiring fleet services. The company has a vast geographical presence, operating not just in the United States but also in Europe, Canada, Asia, and beyond. One of Enterprise’s key strengths is its customer service, often recognized as industry-leading. However, its size and scope can sometimes lead to inconsistencies in service quality across different locations.

Rose Car Rentals might not have the same level of brand recognition as Alamo or Enterprise but offers competitive products and services in select markets. Their vehicle offerings include standard cars, luxury models, and specialty vehicles. Rose Car Rentals’ pricing strategy aims to attract budget-conscious consumers with competitive rates and transparent fees. Rose Car Rentals primarily serves customers in urban and suburban areas, focusing on convenience and personalized service. They operate in a limited geographical area but are looking to expand their presence. A strength of Rose Car Rentals is their focus on customer satisfaction and local market expertise. However, their limited geographical reach and smaller fleet size compared to larger competitors could be seen as weaknesses.

Competitive Advantages

At WheelsJourney Rentals, we pride ourselves on delivering superior car rental services that set us apart from the competition. Our dedication to excellence ensures that customers receive not only competitive rates but also unparalleled quality in every aspect of our service. We understand that to stand out in the bustling Dallas market, it is crucial to offer more than just affordability. Therefore, we focus intently on maintaining a fleet of vehicles that are not only diverse to cater to the varied preferences and needs of our clients but are also meticulously maintained to ensure safety, reliability, and comfort. Our commitment to providing exceptional customer service further enhances our competitive edge, making us a preferred choice for both locals and visitors.

In addition to our competitive rates and superior service quality, we also leverage the latest technology to streamline the rental process, making it more efficient and user-friendly. Our online booking platform is designed with the customer in mind, offering a seamless experience from selection to payment. Furthermore, we understand the importance of flexibility in today’s fast-paced world, which is why we offer customizable rental plans that can be tailored to meet the specific needs of our clients. Whether it’s a short-term rental for a quick trip or a long-term arrangement for extended stays, we have the capability to accommodate various requirements with ease. This adaptability, combined with our unwavering commitment to customer satisfaction, solidifies our position as a leader in the Dallas car rental market.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

For customers seeking versatile transportation options in Dallas, WheelsJourney Rentals offers a suite of car rental services tailored to meet a variety of needs. From daily rentals for quick trips around town to long-term or monthly rentals for extended stays, each service is designed with customer convenience and satisfaction in mind. Moreover, WheelsJourney Rentals facilitates seamless airport transfers and provides chauffeur services for those desiring a more luxurious and relaxed travel experience. For businesses, the company’s corporate rentals offer a reliable solution for accommodating visiting professionals or facilitating company travel requirements.

The daily rental service allows customers to enjoy the flexibility of having a car for short durations without the commitment of a long-term contract. Prices for daily rentals start from an average of $45 per day, depending on the vehicle model chosen. This option is perfect for tourists or locals needing a temporary vehicle.

For clients requiring a vehicle for a longer period, the long-term or monthly rental service presents an economical and hassle-free alternative to leasing or purchasing. Prices for this service are competitive, with rates averaging $900 per month. This option is ideal for individuals on extended stays or businesses in need of a fleet for a project duration.

Ensuring a smooth and comfortable transition from the airport to the final destination, WheelsJourney Rentals offers airport transfer services. With prices starting at $60, clients can expect a seamless experience right from their arrival, without the common hassles associated with airport transportation.

Chauffeur services cater to those seeking a premium travel experience, whether for special occasions, business, or leisure. Clients can enjoy the luxury of being driven by a professional chauffeur in a high-end vehicle. This service is priced from $150, varying by the duration and specific requirements of the client.

Finally, corporate rentals provide businesses with a flexible and cost-effective solution for their transportation needs. Whether it’s accommodating employees on business trips or managing a temporary increase in operational demand, WheelsJourney Rentals offers tailored packages with special rates, starting from an average price of $800 per month for corporate clients.

WheelsJourney Rentals is committed to delivering exceptional service and value across all its offerings, ensuring that every customer finds the perfect vehicle solution for their needs in Dallas.

Promotions Plan

WheelsJourney Rentals employs a variety of promotional methods and tactics to attract customers in Dallas, TX. Online marketing stands at the forefront of these efforts, leveraging the power of social media platforms, search engine optimization (SEO), and targeted email campaigns. By engaging potential customers where they spend a significant portion of their time, WheelsJourney Rentals ensures its visibility and relevance in a competitive market.

In addition to online marketing, WheelsJourney Rentals also utilizes traditional advertising methods such as billboards and local radio ads. These mediums offer broad exposure, helping to build brand recognition and trust within the community. Furthermore, partnerships with local businesses and tourism agencies will play a crucial role in cross-promotion, reaching an audience that is already interested in travel and vehicle rental services.

Customer referral programs are another key tactic in WheelsJourney Rentals’ promotional strategy. By incentivizing current customers to refer friends and family, the company taps into the power of word-of-mouth marketing. This not only increases the customer base but also strengthens customer loyalty, as people tend to trust recommendations from people they know.

Loyalty programs will also be implemented to encourage repeat business. These programs reward customers for their continued patronage, offering discounts, special offers, and exclusive benefits. This approach not only fosters a loyal customer base but also differentiates WheelsJourney Rentals from its competitors.

Lastly, attending and sponsoring local events and exhibitions will raise the profile of WheelsJourney Rentals. Participation in such events demonstrates the company’s commitment to the community and allows for direct engagement with potential customers. It provides an excellent opportunity to showcase the range of services and the quality of vehicles offered, creating a lasting impression on event attendees.

By employing these promotional methods and tactics, WheelsJourney Rentals expects to attract a wide range of customers in Dallas, TX. The combination of online and traditional marketing, alongside customer engagement programs, ensures that WheelsJourney Rentals remains competitive and becomes a preferred choice for vehicle rental services.

Our Operations Plan details:

  • The key day-to-day processes that our business performs to serve our customers
  • The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of WheelsJourney Rentals, there are several key day-to-day operational processes that we will perform.

  • Vehicle Maintenance and Cleaning: We ensure all vehicles are thoroughly cleaned and sanitized before each rental. Regular maintenance checks are conducted to ensure safety and reliability.
  • Inventory Management: We track the availability of our fleet in real-time, allowing us to efficiently manage reservations and anticipate vehicle needs.
  • Customer Service: We provide exceptional customer service, handling inquiries, reservations, and any issues that arise, promptly and professionally.
  • Booking and Reservation Management: We utilize an online booking system that allows customers to easily rent vehicles. This system is regularly updated to reflect our current inventory.
  • Payment Processing: We securely process payments, offering multiple payment options to cater to all customers. We also manage financial records for each transaction.
  • Insurance and Liability Management: We ensure all vehicles are covered by comprehensive insurance policies and manage any claims that may arise.
  • Marketing and Promotions: We actively engage in marketing activities, including social media promotion, to attract new customers and retain existing ones.
  • Compliance and Regulations: We stay updated on and comply with all local and federal regulations that affect the car rental industry, ensuring our operation is legal and ethical.
  • Feedback Collection and Analysis: We collect customer feedback through various channels and analyze it to identify areas for improvement and to enhance customer satisfaction.
  • Employee Training: We conduct regular training for our staff to ensure they are knowledgeable about our fleet, customer service best practices, and safety protocols.

WheelsJourney Rentals expects to complete the following milestones in the coming months in order to ensure its success:

  • Secure a Strategic Location: Identify and secure a prime location in Dallas, TX, that is accessible and visible to potential customers, such as near airports, hotels, or major tourist attractions.
  • Fleet Acquisition: Purchase or lease a diverse and reliable fleet of vehicles that cater to a wide range of customer preferences, including economy, luxury, and specialty vehicles.
  • Obtain Necessary Licenses and Insurance: Ensure all regulatory requirements are met, including obtaining a business license, vehicle insurance, and liability coverage to protect the company and its customers.
  • Develop an Online Booking System: Launch a user-friendly website and mobile app that allows customers to easily browse the fleet, make reservations, and manage their bookings.
  • Launch Marketing Campaigns: Implement targeted marketing strategies to build brand awareness and attract customers. This includes digital marketing, partnerships with local businesses, and promotional offers.
  • Hire and Train Staff: Recruit a team of professionals for customer service, vehicle maintenance, and operations. Provide comprehensive training to ensure high-quality service and safety standards are met.
  • Launch Our Car Rental: Officially open for business and start serving customers. This involves making sure all the previous steps are completed successfully and the service is ready for public use.
  • Implement Customer Feedback Mechanisms: Establish channels for receiving and analyzing customer feedback to continually improve service quality and customer satisfaction.
  • Reach $15,000/Month in Revenue: Focus on growing the customer base and increasing rental volume to achieve a monthly revenue target of $15,000, indicating initial signs of profitability and market acceptance.
  • Expand Fleet and Services: Based on demand and customer feedback, gradually expand the fleet with additional vehicles and potentially introduce new services like car sharing or long-term rentals to diversify revenue streams. These milestones are designed to systematically address the key aspects of launching and growing a successful car rental business in Dallas, TX, while mitigating risks associated with new business ventures.

WheelsJourney Rentals management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

William Johnson, CEO

With a proven track record of entrepreneurial success, William Johnson brings a wealth of knowledge and expertise to WheelsJourney Rentals. Having successfully run a car rental business in the past, Johnson possesses a deep understanding of the industry’s intricacies. His leadership skills, coupled with his ability to navigate the competitive landscape of car rentals, make him exceptionally qualified to guide WheelsJourney Rentals towards achieving its goals. Johnson’s strategic vision and commitment to excellence are foundational to fostering a culture of innovation and customer satisfaction within the company.

To reach our growth goals, WheelsJourney Rentals requires significant investment in fleet expansion, technology upgrades, and marketing initiatives. The financial plan outlines our strategy for securing the necessary funding to support these initiatives and ensure our continued success in the competitive Dallas car rental market.

Financial Statements

Balance sheet.

[insert balance sheet]

Income Statement

[insert income statement]

Cash Flow Statement

[insert cash flow statement]

Car Rental Business Plan Example PDF

Download our Car Rental Business Plan PDF here. This is a free car rental business plan example to help you get started on your own car rental plan.  

How to Finish Your Car Rental Business Plan in 1 Day!

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How To Write a Successful Car Rental Business Plan + Template

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Creating a business plan is essential for any business, but it can be especially helpful for car rental businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every car rental business owner should include in their business plan.

Download the Ultimate Car Rental Business Plan Template

What is a Car Rental Business Plan?

A car rental business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Car Rental Business Plan?

A car rental business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Car Rental Business Plan

The following are the key components of a successful car rental business plan:

Executive Summary

The executive summary of a car rental business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  • Start with a one-line description of your car rental company
  • Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your car rental business, you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your car rental firm, mention this.

You will also include information about your chosen car rental business model and how, if applicable, it is different from other companies in your industry.

Industry Analysis

The industry or market analysis is an important component of a car rental business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

  • What part of the car rental industry are you targeting?
  • How big is the market?
  • What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a car rental business may include business travelers, vacationers, people relocating for work, or those without a personal vehicle.

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or car rental services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Below are sample competitive advantages your car rental business may have:

  • Lower prices
  • Easy online booking
  • Special offers and discounts
  • A wider selection of cars
  • 24/7 customer service

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

  • Product/Service : Detail your product/service offerings here. Document their features and benefits.
  • Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
  • Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
  • Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your car rental business via word-of-mouth marketing.

Operations Plan

This part of your car rental business plan should include the following information:

  • How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
  • What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a car rental business include reaching $X in sales. Other examples include expanding to new locations, adding new product/service offerings, or launching a new marketing campaign.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific car rental industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

  • Revenue : how much revenue you generate.
  • Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
  • Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Car Rental Business

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

  • Assets : All of the things you own (including cash).
  • Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
  • Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Car Rental Business

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

  • Cash Flow From Operations
  • Cash Flow From Investments
  • Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup car rental business.

Sample Cash Flow Statement for a Startup Car Rental Business

You will also want to include an appendix section which will include:

  • Your complete financial projections
  • A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
  • Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your car rental company. It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

A well-crafted car rental business plan is a valuable tool for new and existing businesses alike. In addition, a detailed financial plan will give you a clear understanding of the resources you will need to achieve your goals. By following these tips, you can write a successful car rental business plan that will help you launch and grow your business.  

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Car Rental Business Plan Sample

Apr.11, 2015

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Car Rental Business Plan Sample

Table of Content

Car Rental Business Plan for Starting Your Own Business

Do you want to start a car rental business? Well, for a startup you will just need to purchase some automobiles to give them on rent to people for a few days or weeks. Moreover, the rent car business plan doesn’t require a specific skillset, so you can easily step in this domain without having any relevant degree. So, if you have decided to thrive in this domain, you will need to make a car rental company business plan first, to have a clear view about what you will need to do. Just after the required registrations and licensing, you will also be needing a marketing plan for car rental business , so it is better to already include that in your initial plan. To assist you in writing a rent car business plan , we are providing one here for a startup, Detroit Car Rentals, based in Detroit.

Executive Summary

2.1 the business.

Detroit Car Rentals will be based in Detroit, Michigan. The company will be owned by Stephen Mark and will provide its customers with fully insured and licensed automobiles ranging from simple cars to luxury ones. The company will also be offering an exceptional online management system for customers to rent its cars from anywhere.

2.2 Management of Car Rental Company

In your starting car rental business plan , you must include the details about how will you manage all your system. Ensuring that you are getting the cars in the exact conditions in which you rented them out, is only possible if you have a good management system. Detroit Car Rentals will have extensive personnel support. Though the owner will be supervising all the works by himself, the company will still hire managers alongside IT experts, administrators, and general workers just for the smooth running of the rent car business plan . Later in this sample business plan car rental company , you will be knowing the exact number of hired-employees along with their job descriptions.

2.3 Customers of Car Rental Company

While making a car rental agency business plan you must keep in mind the customers and market in which you will be servicing. As for Detroit Car Rentals, customers will mostly be the residents, tourists, students, and senior citizens.

2.4 Business Target

The company aims at providing the best car rental services to its customers. Monetarily, the company’s goal is to balance its startup costs with the earned profits by the end of the first year.

Company Summary

3.1 company owner.

Stephen Mark who is an MBA from Harvard University will be the owner of ‘Detroit Car Rentals.’ From the last two years, Mark had been working in an insurance company as a manager, but now he has decided to start his own rent car business plan in which he will have the freedom to take major decisions as well as to generate huge profit.

3.2 Why the Car Rental Business is being started

Besides just earning a profit, the rent car business plan is intended to make people’s life easier by providing them unmatchable services. One of Mark’s friend who gave him the idea is an owner of an automobile showroom. After collaborating with him and other owners of automobiles showrooms, Mark decided to invest the amount he had got from his legacy in something that can benefit him for long.

3.3 How to Start a Car Renting Business

Before taking any initiative it is good to review a car rental business startup guide to have an idea of what you will need to do. This detailed sample business plan car rental can also prove out to be a great help for you. Mark has contacted the big automobile dealers to include every detail and possible consequences in his business plan for car rental company. Though his main office will be residing near Oakwood Blvd, however, he has decided to rent different locations in the same city to provide instant service. Responsible employees, technicians, and record keepers will be hired by Mark which all will remain under the vigilant supervision of experienced managers. Moreover, an online system for booking cars and record-keeping will be created. Users will be able to select the car or vehicle through the online website. After the contract, they will be assigned an id and a password which will expire after the contract had ended. The website will also be awarding discounts to the users who had made frequent deals with the company while maintaining a good record. The costs for the startup are as follows: The startup requirements are as follows:

Services for Customers

If you are to be owning a car rental business you must first carry out a thorough research on who will be your customers. Knowing your customers before starting your rent a car business can help you a lot in deciding your services as well as for deciding the number of employees who can help you in smoothly running your rent car business plan . Determining the services before time can also assist you in acquiring the required permits and licenses. We will be having luxury cars, standard cars, economy cars, and mini-vans, to give them on rent to people in various packages given below:

  • One Day Car Rental: We will be offering all our cars to the customers for one day in exchange for rent. The user will have the option to select a pickup position after which our drivers will take the car to the appointed place.
  • One Week Car Rental: We will provide our cars to the clients for one week on 5-day charges instead of 7. Option to select pickup location will still be available for them.
  • One Month Car Rental: Cars for one month will be provided on 24-days fare but the clients, in that case, will need to come to our main office for booking, as we’ll not be providing one-month rental service online.
  • Car Drivers: The service which mainly differentiates us from others is our offering of the car drivers. Customers will have a choice to get our drivers in affordable charges for the three of our services.

Regular and potential clients will receive several discounts and packages. However, no customer, except they who acquired the services of our driver, will be exempted from the recovery charges if the car given to them is found with some damages.

Highly Efficient Service

I am incredibly happy with the outcome! Alex and his team are highly efficient professionals with a diverse bank of knowledge!

Marketing Analysis of Car Rental Business

If you are looking for how to start a car renting business that will have almost no chances to end up as a failure, you must research on your market first. If you are starting in a market full of competition, then – either you will have to provide your services at a relatively lower price or – you have to offer your clients something more than others. The best option, however, is to explore the market and pick up a commercial location for rent-a-car business, a location which is not saturated by already established rental car dealers. So, after having the best possible location, you can think upon several car rental business ideas that will influence that community. You will also be able to make an effective marketing plan for car rental business only after you have a clear idea of the market and market trends. In this sample car hire business plan we have provided the marketing plan of Detroit Car Rentals for anyone who want to benefit.

5.1 Market Trends

More than 22,000 car rental businesses are running in the United States. The rent car business plan is expected to expand in the coming few years as IBISWorld has reported the annual growth rate of 2.4 percent for car rental services. The huge revenue generated by the industry in 2019 also demonstrates people’s interest in renting cars. According to the report, revenue of $45 billion has been generated in 2019. The industry has also proved itself a source of employment for about 148,412 people.

5.2 Marketing Segmentation

Knowing your customers and their mindset before making your car rental business proposal can be a plus point for you. It’s the only thing that can help you in devising your advertisement strategy as well as for deciding which sort of cars could have the most demand in the market. Mark carried out a detailed survey asking random people about how they think a car rental company could help them. People’s response was that – at certain situations they need a car they couldn’t afford to buy or maintain and also there are situations when they think they need to hire an automobile for a certain event such as a wedding ceremony, because it is uneconomical to buy a luxury vehicle to use for just one or two times. Based on his research, Mark divided his target customers into three groups which are given below: The detailed marketing segmentation of our target audience is as follows:

5.2.1 Tourists: The first group of our customers comprises of the tourists who come to our city to explore different areas of historic and aesthetic importance. Several tourists prefer to hire a car instead of traveling on local buses. By availing our services, they will not have to even bother about finding a car rental store because we will be dropping our cars on their said location.

5.2.2 Students: Our second biggest target category will be the students who belong to higher schools and universities. Most students don’t own a car, so whenever they are off to a trip or break from work, they need to hire a car to enjoy their plans.

5.2.3 Residents & Senior Citizens: Our last category will comprise of the senior citizens who usually require a person to drive for them. They also choose to travel locally and in hired cars instead of owning and maintaining their own. Besides them, residents will also be needing our services, especially in certain events.

The detailed market analysis of our potential customers is given in the following table:

5.3 Business Target

Detroit Car Rentals’ financial business targets are as follows:

  • To become the best rental service in the whole city within a year of the launch
  • To earn the net profit margin of $10k per month by the end of the first year and increase that profit margin by 150 percent by the end of the next year
  • To recover the investment group for business plan and startup costs by the end of six months of the launch

5.4 Product Pricing

As Detroit Car Rentals will be coming with certain competitive aspects and benefits for the customers thus it doesn’t need to keep its prices low to attract the target customers. Despite that the company will have almost the same prices as of its competitors, Mark is certain about his success in the rent car business plan .

An essential component of a business plan car rental company is its sales strategy. Every new startup has to do something to grab public attention. If you just focus on how to start a car renting business without paying attention to what you will have to do more than your competitors – you, yourself will be reducing the chances of survival for your startup.

Detroit Car Rentals will come up in the market with full preparation and competitive aspects, a few of which are given here.

6.1 Competitive Analysis

Our biggest competitive advantage lies in our online portal which allows our customers to get a car anywhere at any time. Through our online system, we will be providing convenience to our customers as they can also pay in advance through their online account. Secondly, we will be providing driving services to those who don’t want to drive our rented car or their cars by themselves.

Lastly, our crew and our policies all will be meant to comfort our customers. The value which we’ll give to our clients will soon be evident to them if they try our services for at least once.

6.2 Sales Strategy

To get introduced to the groups of our target customers, we will be adopting the following strategies to advertise ourselves:

  • We will advertise our services through our website and social media
  • We will award 50 percent discount on all our services for the first week of our launch
  • We will provide our drivers without any charges for a whole month after our launch

6.3 Sales Monthly

6.4 sales yearly, 6.5 sales forecast.

Our sales are forecasted in the following column charts:

The detailed information about the sales forecast is given in the following table:

Personnel plan

Before starting your rent car business plan  it is necessary to start interviews and tests so that you can have the best personnel as soon as you launch your car rental agency .

7.1 Company Staff

Mark will supervise all the works of the company by himself, however, he will be hiring the following people.

  • 2 General Managers to manage different locations of Detroit Car Rentals
  • 3 Accountants to maintain the financial records
  • 1 Freelance Software Engineer to create the company’s online portal
  • 2 IT Experts to manage companies’ software, websites and social sites
  • 3 Technical Assistants to maintain the cars
  • 1 Front Desk Officer to receive customers
  • 1 Sales Executive to advertise the company
  • 2 Cleaners to upkeep the company’s office and equipment
  • 2 General Workers for day-to-day works
  • 1 Security Guard

7.2 Average Salary of Employees

Financial plan.

If you have decided to start up car rental business and have gone through the phases of exploring car rental business ideas and making marketing and personnel plan, there is just one thing left. Now you have to make a detailed financial plan for your rent car business plan . As you will be requiring a significant amount to buy cars, getting them insured and creating a management portal – you must have a perfect sort of financial plan to make sure that things are going in the right way. Knowing its importance, Mark had decided to get this task done by an experienced financial planner who can also tell him the strategy to recover his investment and advertisement costs. The financial plan of Detroit Car Rentals is given here in detail for your help:

8.1 Important Assumptions

8.2 brake-even analysis, 8.3 projected profit and loss, 8.3.1 profit monthly, 8.3.2 profit yearly, 8.3.3 gross margin monthly, 8.3.4 gross margin yearly, 8.4 projected cash flow, 8.5 projected balance sheet, 8.6 business ratios.

Download Car Rental Business Plan Sample in pdf

OGS capital professional writers specialized also in themes such as independent auto rental business, tent rental business plan and many others.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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How to Start a Profitable Car Rental Business: A Step-by-Step Guide

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Free Car Rental Business Plan Template

11 Min Read

start a car rental business

The car rental industry offers plenty of business opportunities, and starting a car rental business could be your dream ride. With careful planning and following local regulations, you can navigate the process smoothly.

But why should you think about starting your own car rental business?

Because the future looks bright! Experts think that by 2028, more than 51 million people in the US will be renting cars. That’s a massive market just waiting to be tapped.

So, how do you get in the game and start a successful car rental business?

This guide is your roadmap. We’ll cover everything you need to know to shift your car rental dreams into reality. Let’s get started!

Car Rental Industry Outlook

The car rental industry is zooming ahead and is expected to reach $134 billion by 2027.

But what’s driving this growth? Two key trends:

Tech takeover

AI, smart parking, and even driverless cars are changing the game, helping companies stay competitive and potentially cut costs.

Car rental businesses that use the latest tech, meet international service standards, and take complete control of the rental experience will be the leaders. Travelers want it easy, and tech is the answer!

Changing preferences

Ditching car ownership, people opt for flexible options like subscriptions, self-drive rentals, and car/ride sharing. Companies that offer diverse vehicles and prioritize customer loyalty will lead the pack.

People are realizing that owning a car is not always worth it because of the costs, maintenance, and insurance hassles.

On the other hand, car rentals offer freedom without the headaches, with options for drivers, self-drive, short-term needs, and even long-term subscriptions.

What cars are popular?

Economy cars are still king ( 33% of the market in 2022), thanks to their affordability and size. But SUVs are rising stars, expected to grow the fastest (11.5%) because they’re spacious, safe, and comfortable for families and road trippers.

So, now that you know about the car rental industry insights let’s see how you can start this business in 8 easy steps.

How to start a car business in 9 easy steps

  • Select a car rental business type
  • Create a business plan
  • Figure out financing
  • Find the right location
  • Make it legal
  • Get the necessary licenses and permits
  • Get a business insurance
  • Build a core team
  • Outline a marketing plan

1. Select a car rental business type

Before you rev your engine on a car rental business dream, deciding your path is crucial! Each model has its perks and pitfalls. Let’s explore your options:

Joining a major franchise can streamline your entry into the car rental business. It’s like joining a team with a big name, such as Hertz or Enterprise, instantly tapping into their brand and business model.

This path makes starting up easier because the brand is already known and loved. However, the initial franchise fee can be pricey, and you’ll have less control over your individual business decisions.

Car dealership

Another route is partnering with a car dealership. This means you offer rental cars to customers who are in for repairs.

It’s a smaller market, requiring fewer cars, which can be easier on your budget.

Independent small business

If you’re in complete control, starting your own car rental business brand is the way to go. You’re the boss from day one but remember; you’ll be handling everything – from making your brand known to find customers.

It’s a lot of work, and you’ll need a good amount of start-up cash.

Existing business

Lastly, buying an existing rental business could be a smart move. It’s like taking over a shop that’s already up and running.

You skip the early struggles but make sure you understand the business inside out to keep it successful.

2. Create a business plan

Your car rental business plan is your roadmap to hitting the open road and making a profit. It’s where you decide on your fleet, nail those operational details, and design a marketing strategy that’ll have customers revving their engines.

A great plan should cover:

  • Your Fleet: What kinds of cars will you offer? What makes your selection stand out?
  • Smooth Operations: Figure out staffing, vehicle maintenance, location logistics…the works!
  • Marketing that Matters: How will you reach potential renters and beat out the competition?
  • Know Your Rivals: Who else is in the race and how will you leave them in the dust?
  • The Bottom Line: Project your finances – you’re here to turn a profit, not just offer joyrides!

The best part? The planning process forces you to understand your ideal customer. Are you catering to business travelers? Adventurous tourists? Knowing them puts you in the driver’s seat.

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3. Figure out financing

Starting your car rental business is exciting, but don’t forget the financial map! Start-up costs vary depending on location, fleet size, and services offered. In general, it can cost anywhere between $99,000 and $470,000. 

So, how do you turn that dream into reality? Here are your funding options:

  • Bank Loans: A business auto loan from a bank is the classic choice but requires a solid plan and strong credit.
  • SBA-Guaranteed Loans: The Small Business Administration can be your wingman, helping you secure that bank approval.
  • Government grants: Explore government programs that might fuel your entrepreneurial journey.
  • Friends & Family: While borrowing from loved ones can be tempting, be cautious. Having clear legal agreements in place protects everyone involved.
  • Crowdfunding: Platforms like Kickstarter let passionate donors support your vision.
  • Savings & Assets: Bootstrapping your business with personal resources is always an option.

For the car rental business, bank and SBA loans are strong contenders, along with friends and family (with proper legal guidance). Crowdfunding can be an excellent fit for innovative concepts.

4. Find the right location

Location, Location, Location! Remember this old real estate mantra? It applies to car rental businesses, too! Your location is your lifeline, connecting you to your target market.

But choosing the perfect spot isn’t just about finding space; it’s also about understanding how your location will shape your clientele.

There are two main approaches:

Location dictates audience

Let the available space guide your target market. A prime spot near an airport might attract business travelers, while an industrial zone could be perfect for a commercial car rental business.

The target market sets the location

Identify your ideal customers first, then find a convenient location that serves them best. It could be close to their workplaces, tourist attractions, or residential areas.

5. Make it legal

Before you start renting out cars, let’s get the paperwork out of the way. You’ll need to make sure your car rental business is set up legally.

Our business startup checklist has all the details, from picking a name for your business to getting the right licenses.

Here’s a quick look at what you’ll need to get started:

  • Registering a Business Name
  • Applying for the right licenses and permits
  • Choosing your business structure
  • Getting the right insurance and setting up how you’ll handle payments

6. Get the necessary licenses and permits

Missing required permits and licenses can lead to hefty fines or even shutdowns. So, car rental companies must have all the permits and licenses before they begin.

Here are some essential legal requirements you might need for your vehicle rental business:

Vehicle Renting License

This DMV-issued permit is your green light to rent out vehicles. The process varies by state but typically involves an application and a fee (around $100).

Business License

Every state requires this to operate any business. Again, the process varies, but expect another application and a fee (around $50).

Driver’s License

Depending on your fleet, you might need a Commercial Driver’s License (CDL) for larger vehicles like vans or buses.

Local Permits

Check with your city or county for additional permits specific to the car rental business.

7. Get a business insurance

Getting your cars out there is thrilling, but smart insurance is your backup plan. You’ll likely need what your state requires for each vehicle, but here’s why you might want more:

  • Commercial Fleet Insurance:   Protects your whole fleet from damage and accident claims. It’s ideal if you have several cars.
  • General Liability Insurance:  This covers you if your rental car causes injury or property damage to someone else.
  • Excess Liability Insurance:   An extra layer of protection for those big, unexpected claims that could go beyond your other policies.

Remember, most states require renters to be at least 21, and some require 25 for insurance

8. Build a core team

The success of your car rental business hinges on its people. So, buckle up for a smooth ride with these key steps:

Know Your Needs

Firstly, identify the roles you need to fill. Do you require customer service representatives, rental agents, maintenance staff, or a combination?

Outline their specific responsibilities to ensure everyone understands their part.

Cast Your Net

Post your job ads on relevant platforms like job boards, company websites, and social media. Consider local newspapers and industry publications for broader reach.

Beyond the Resume

Skills are important, but don’t forget soft skills! Assess candidates for communication, problem-solving, customer service magic, and teamwork spirit.

Background checks and reference verification ensure you’re hiring the right people.

Verify & Select

Conduct thorough background checks to ensure references and qualifications are accurate. Offer positions to the candidates who best align with your needs and company culture.

Welcome Aboard

Extend offers to your chosen candidates and provide a comprehensive onboarding process. Train them on company policies, procedures, and software systems.

9. Outline a marketing plan

Ready to put your car rental business on the fast track? Let’s dive into some key tips for drawing in customers and keeping them hooked:

Build Your Digital Showroom

Create a website that’s your online storefront. Show off your fleet, offer clear pricing, and let customers book directly. Make sure it’s search engine friendly to attract more visitors looking for car rental services. In addition, make sure it’s easy to navigate for a smooth booking experience.

Partner Up & Reach Further

Team up with online travel agencies and car rental business platforms like Expedia or Turo. Leverage their massive customer base and marketing reach to get your cars seen by more people.

Target the Right Drivers

Get in front of people already searching for car rentals in your area. Platforms like Google Ads and social media let you focus on location, demographics, and even the keywords potential customers use when searching.

Price-wise, not just cheap

Know your competition, then make your prices work to attract renters. Consider offering discounts for longer trips, deals during certain seasons, or those little extras like GPS that make life easier.

Good reviews = free marketing

Your happiest customers are your best sales team. Make it easy for them to share their love on Google, Yelp, etc. Show you care by responding to all feedback, whether it’s praise or a problem.

Team up with local businesses

From hotels to event planners, businesses in your community also deal with travelers. Work together on discounts or special packages – it’s a win for everyone!

Get Social & Stay Connected

Be active on platforms like Facebook and Instagram. Share beautiful photos of your fleet, promote offers, and engage with customers through contests and spotlights. Let your social media presence drive excitement!

The keys to success lie in preparation: market research, understanding your ideal customers, and handling those licenses and permits.

Add a solid business plan, smart financing, and a great website, and you’ll be well on your way to opening your car rental business.

Ready to dive deeper? Explore the car rental business plan template to streamline the process and get your business off the ground faster.  And remember, our guide is always here to help you navigate the road ahead!

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks, AI-assistance, and automatic financials make it easy.

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Frequently Asked Questions

Is a car rental business profitable.

Absolutely! Small car rental businesses in the US can earn a cool $50,000-$100,000 on average each year. But this number depends on how many cars you have, where you set up shop, who your competition is, and how you manage your costs.

How can I fund my car rental business?

Funding your car rental business can come from various sources. Here are some sources that you can tap into:

  • Your personal savings
  • Ask friendly faces for a loan
  • Use credit cards strategically
  • Secure bank loans from the Small Business Administration (SBA)

Crowdfunding could also be an option if you’ve got a truly innovative idea.

How much capital is needed to start a car rental business?

Starting your car rental business can cost between $99,000 and $470,000 . Remember, things like where you operate, the types of cars you offer, and how many cars you start with will impact your initial investment.

How do I choose the right vehicles for my fleet?

Choosing your fleet is like picking the perfect travel companions! Here are some points to consider:

  • How they’ll be used
  • Their overall cost (including parts, maintenance, and fuel)
  • The comfort level for drivers (including any accessibility needs)
  • Ease of maintenance
  • Warranty coverage.

How to start a car rental business from home?

Sure! All you need is one car, a license to operate, and some parking space (even your garage will do it initially). As your car rental business grows, you can add more cars, rent a bigger space, or even buy your own!

About the Author

rent car business plan

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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How to start a car rental business

Looking to start a car rental business? Use this guide to take your first steps towards owning a car rental company.

Person driving a rental van

Why start a car rental company?

There’s increasing demand for car rental companies. Whenever people travel, they look to rent a car for their vacation. Or they might need a car for a special occasion, for business, or even to run local errands. While in the past, travelers preferred the large companies in the car rental industry, these days, there’s demand for smaller, regional car rental companies that can meet the demands of the discerning customer. Such car rental services may make a good business for an entrepreneur.

You can start off with a small fleet of cars that you rent out independently. While you have competition from the bigger and more well-known car rental franchises, you can offer personalized service and be able to adapt to situations quickly. This type of business is scalable over time.

If you enjoy being around cars and helping people, chances are you may be interested in starting a car rental company. There are both pros and cons to having your own vehicle rental business:

  • It provides flexibility, and you can set your own hours
  • You can set the prices
  • This kind of business is scalable
  • You might enjoy time outdoors looking after the cars between hires

It’s not all positive. There is stiff competition, and work can be inconsistent at times.

  • Startup costs are significant
  • Running your own business can be stressful and demanding
  • You may need to be available outside business hours

Step-by-step guide for starting a successful car rental business

The car rental business is highly regulated, so evaluate and decide if you’re interested. If the answer is yes, and you want this sort of challenge, check out this step-by-step guide to get your business started:

1. Think about the many expenses involved

A car rental business requires more than bootstrapping, even if you start out with modest ambitions. Here are the major expenses you will need to consider:

  • You need vehicles to rent out . This is your biggest expense. You’ll also need to decide where to purchase your vehicles. Should you purchase them in bulk from a local dealer? You’ll need to research which makes the most sense for you. Leasing is not usually a viable option due to contract restrictions like not subletting the car.
  • What kinds of cars do you want to offer? Do you want to start with late-model used cars, or buy brand-new ones? This will depend on your potential customers and business model. Or perhaps you want to focus on classic cars? Determine what to buy, and how many.
  • You’ll need insurance that includes when the cars are being driven by clients
  • You need a space to do maintenance and repairs of your cars. If you have a few cars, you’ll need a dedicated space. For one or two cars, you could use a shared space.
  • You can use that same spot to wash your cars . This expense includes car washing supplies, heavy-duty car vacuums, and air fresheners.
  • Another consideration is the security of your cars when they’re not in use, as this could impact your insurance premiums.
  • To set up an office for an independent car rental business, you’ll need phones, computers, and furniture . You may also need to consider software for an online booking system and accounting software like Xero .
  • Another important consideration is your business location . You’ll need to think about zoning rules, as well as the location of other key businesses and public transportation.

2. Choose a business structure

After deciding to start your business, you need to choose a business structure to ensure you meet legal requirements. Here are the most popular structures:

  • Limited liability company (LLC): This is the most common business structure for small car rental businesses and car share businesses. It’s often chosen because it protects your personal assets and provides limited liability protection. Another advantage is that it provides pass-through tax benefits and it provides some flexibility in management as well. Individuals can also apply to become an LLC, which has the advantage over a sole proprietorship of limited liability protection. The requirements for LLC business structures vary from state to state.
  • Corporation: Some small businesses may choose a corporation business model. A corporation has shareholders, as well as officers and directors. The default format is a C Corp, which pays tax on its profits. Some business owners may apply to change to an S Corp model, which provides pass-through tax benefits like an LLC. Corporations provide limited liability protection of assets.

3. Define your target market

  • You need to to determine the needs of the area where you’re located. Focus on small car rental businesses as your competitors, not Hertz or Avis
  • Take a look at what competitors and other small car rental businesses offer . What types of car do they rent, and what kind of services, special services or offers do they have?
  • Consider the needs of the area where you live . What kind of travelers visit your area? Are they tourists, business travelers, commercial, families, or young couples? Knowing this kind of information will help you target the right services, as well as the best type of cars to rent.

4. Decide what kind of cars you’ll provide

What kind of cars do you want to offer? Examples include luxury cars, family sedans, compact cars, electric vehicles, used cars, and exotic cars. There are even car rental companies that specialize in offering cars for TV and movie productions.

Think about the type of rental contracts that prospective clients may want. Are they looking for a short-term or an in-town car rental for getting around an urban area? Do you want to specialize in small, easy-to-park cars with hourly rentals?

5. Develop a business plan

To effectively plan and focus on how you will set up your small business, write a business plan . It may be just a simple one-page plan, but it helps you understand all facets of your new business.

Your business plan looks at the following aspects of your business:

  • Executive summary: Briefly summarize your business.
  • Company overview: Describe the type of car rental business you plan to run and the details of your business model. If it’s a car share model, explain how it will work.
  • Industry analysis: Provide details of your market research and the results of your findings.
  • Customer analysis: Give a breakdown and details of your research into likely potential customers.
  • Competitor analysis: Provide details about the small businesses you’ve defined as competitors. Note that these need to be businesses of a similar size and type to yours, not the large, traditional rental companies like Avis or Hertz.
  • Marketing plan: Outline how you plan to market and advertise your business and your unique selling proposition (USP). Detail the types of promotions and platforms, such as social media, you’ll use for marketing.
  • Operations plan: Give details of your likely staffing needs, suppliers and vendors, such as mechanics and car part suppliers.
  • Management team: Describe the make-up of your team. It may just be you initially, but if you add staff, you can add them here.
  • Financial plan: Document how you will finance the startup phase of your business as well as the first three years.

6. Apply for a business license

  • Register for a business license with your state authority. Check with your state where to apply. You’ll need to provide your business name, your business location or address, and the details of the ownership and business entity structure when applying.
  • If you name your business with a brand name, you’ll also need to register for a DBA (doing business as) name.
  • Check what permits and licenses you need. These vary from state to state. For example, you may need a zoning permit from the local authority where you are located.
  • Some cities and local governments have zoning laws. Check carefully as they affect how many vehicles you can rent from your office or business base.
  • If you plan to expand and open an office in another state, get a certificate or authority. Likewise, if you plan to operate from a car lot, you may need a certificate of occupancy. Check with your local authorities.
  • Some states have rules for the minimum age of passengers. Check this, as it affects insurance for passengers.

7. Set up a business bank account

Separate your personal and business finances. Having a business bank account makes it easier to do your taxes and track your income.

To open an account, you need your employee identification number (or social security number for a sole proprietor) and legal documents to prove your business is registered. Banks vary in their services, but it is handy to have a business checking account and credit cards. Take a look at your options and choose the best one for your business needs.

8. Startup funding

When setting up your business, you will need to know how you will finance it, especially if you need to purchase any rental cars or office property.

Typical sources for funding include some of the following:

  • Savings: Personal savings you have built up to invest in your business.
  • Business loan: You may be able to obtain a small business loan. The Small Business Administration (SBA) is a possible option.
  • Family and friends: Family and friends are one of the most common sources of startup funding for new businesses.
  • Crowdfunding: Crowdfunding has become a popular method of raising finance for new businesses. Check the restrictions and if this is a viable option for your plans.
  • Credit card rewards: If you get a business card, you can potentially get points or cash back on purchases for your car rental business. This can include rewards for purchases like signage, web hosting fee, materials for washing your cars and so on. While these rewards are a small amount compared to how much you’ll need to run your business, they can also help you manage your costs.

9. Understand insurance requirements

Having business insurance is essential and is a requirement in some cases. Some types of insurance policies include:

  • General liability insurance: This covers third-party injuries and property damage as a result of business operations.
  • Automobile liability insurance: This insurance covers injuries and property damage for third parties that occur as a result of your business’s use of your vehicles. This sort of insurance is more comprehensive – and more expensive – than for personal vehicles.
  • Worker’s compensation insurance: If you employ staff, you need this to cover any injuries to staff while working in your business.
  • Property damage insurance: This covers damage to property as a result of business operations, such as damage to another property.

11. Getting a rental contract

For small independent car rental businesses, you may need to get a rental service contract drawn up to use with rental customers. It is best to consult with a lawyer to make sure it’s legally sound. Aspects to consider in your contract include:

  • liability for accidents
  • what happens in the case of accidents
  • cancellation policy

If you are part of a franchise or chain, or using an online car rental platform, they will generally have a rental contract for you to use.

12. Register with the IRS and state authorities

Before you can pay taxes, you will need to apply for an employee identification number (EIN) from the IRS. You can apply online or via mail.

You may also have to get other licenses or approvals from state authorities. You may need to register for:

  • sales tax (varies from state to state)
  • payroll tax for all employees

13. Market your business

Marketing is an important part of building a successful small business. It is key to developing a marketing strategy so that you target your ideal target audience. Some proven ways to market a small business include:

  • Social media: Target the social media platforms your target audience most likely use.
  • Digital marketing: You may want to consider placing ads on Google.
  • Create a website: Start a website, with a booking form that can accept online payment. Ask for testimonials and put them on your website.
  • Local advertising: Run some ads in local newspapers or publications.
  • Flyers and advertisements: Place flyers and ads in areas where tourists go.
  • Google business profile: Establish a Google business profile . You can request reviews from customers.
  • Business cards: Get some business cards printed to give out to potential clients.

Car-share model for starting a car rental business

The car-share model is a newer model for how to start a car rental business. It has lower barriers to entry, and it isn't so much a business as a way to make money off your car when you're not using it. However, it could help you dip your toe into the industry.

With the car-share model, you only need to have one car to get started. You sign up to the platform as a host. It is an easy process, though you must meet certain requirements. You must be 21 years of age and have a driver’s license. Your vehicle also has to meet requirements such as age, maintenance history, and being legally registered to you. Examples of this type of model are Turo , RideCell , and Getaround . The car-share company provides you with standard contracts to use with clients. All car hosts will use the same ones.

Xero does not provide accounting, tax, business or legal advice. This guide has been provided for information purposes only. You should consult your own professional advisors for advice directly relating to your business or before taking action in relation to any of the content provided.

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Car Rental Business Plan Template [Updated 2024]

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Car Rental Business Plan Template

If you want to start a Car Rental business or expand your current Car Rental business, you need a business plan.

The following Car Rental business plan template gives you the key elements to include in a winning rental car business plan.

You can download our Car Rental Business Plan Template (including a full, customizable financial model) to your computer here.

Below are links to each of the key sections of your Car Rental business plan:

Car Rental Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan Click below to see each section of our free car rental business plan template. You can also click here to get our car rental business plan template pdf .

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Car Rental Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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How to Start a Car Rental Business

A car rental business rents vehicles at affordable daily and weekly prices. All sorts of different parties are interested in car rentals. Common customers include business and leisure travelers, those whose vehicles are out of commission and businesses.

Learn how to start your own Car Rental Business and whether it is the right fit for you.

Ready to form your LLC? Check out the Top LLC Formation Services .

Car Rental Business Image

Start a car rental business by following these 10 steps:

  • Plan your Car Rental Business
  • Form your Car Rental Business into a Legal Entity
  • Register your Car Rental Business for Taxes
  • Open a Business Bank Account & Credit Card
  • Set up Accounting for your Car Rental Business
  • Get the Necessary Permits & Licenses for your Car Rental Business
  • Get Car Rental Business Insurance
  • Define your Car Rental Business Brand
  • Create your Car Rental Business Website
  • Set up your Business Phone System

We have put together this simple guide to starting your car rental business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Exploring your options? Check out other small business ideas .

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

What will you name your business?

  • What are the startup and ongoing costs?
  • Who is your target market?

How much can you charge customers?

Luckily we have done a lot of this research for you.

Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Car Rental Business Name Generator

If you operate a sole proprietorship , you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name , we recommend researching your business name by checking:

  • Your state's business records
  • Federal and state trademark records
  • Social media platforms
  • Web domain availability .

It's very important to secure your domain name before someone else does.

Want some help naming your car rental business?

Business name generator, what are the costs involved in opening a car rental business.

The business will require a fleet of vehicles, an office, computers, printers, high-speed Internet, the payment of incorporation fees, insurance for the business and automobiles, vehicle maintenance tools, a closed circuit camera system, employee wages/salaries, and marketing efforts.

What are the ongoing expenses for a car rental business?

Ongoing expenses include employee wages/salaries, utilities, insurance, the addition of new vehicles to the fleet, servicing the fleet, office/parking lot rent, high-speed Internet, marketing, and website maintenance. The lowest level employees will make between $8 and $12 per hour. An on-site mechanic will command a salary between $35,000 and $70,000. Bring a marketing professional on board and he will require an annual salary in the range of $30,000 to $65,000. The same salary rate applies to an accountant and web designer. Insurance is necessary to protect your business as well as the automobiles. Budget at least $500 to $1,000 per month for this expense.

Utilities including high-speed Internet will run several hundred dollars per month. You can purchase or lease vehicles that will be added to the fleet. Anticipate adding a new vehicle every couple of months so always have at least $20,000 to $30,000 on-hand for such a purchase. Extrapolate this cost across the entire year and new additions to the fleet will likely cost $100,000 per year if purchased outright. Servicing your fleet of vehicles will likely cost between $500 and $1,000 or more per month, depending on how many customers you have. The cost of your office/lot rent will likely be between $700 per month and several thousands of dollars per month. Allocate at least $500 to $1,000 per year for website improvements. Budget around $500 per month for marketing.

Who is the target market?

The ideal customer is a business that requires numerous car rentals for employees. Another coveted customer persona is a group of business travelers who are willing to spend a considerable amount of money on car rentals while away from home.

How does a car rental business make money?

A car rental business makes money by renting automobiles to those who need a means of transportation while away from home, to embark on a trip or as a substitute for a vehicle that is being repaired.

Rates for car rentals differ by the quality of vehicle and the location. In general, the low end of car rentals, such as a Nissan Versa, cost around $35 to $50 per day. Upscale car rentals like a Mercedes-Benz or Lexus will run upwards of $100 to $200 or more per day.

How much profit can a car rental business make?

Your car rental business can rake in the cash if you have an optimal location, a diverse fleet of vehicles, and competitive rates. It is possible to make $50,000 to $100,000 in the first couple of years. Continue to grow your business and you will eventually reach the mid-six figure mark. Expand across the region and/or nation and your car rental business can make millions of dollars per year.

How can you make your business more profitable?

Consider selling the old automobiles in your fleet. If certain vehicles are no longer en vogue from a style perspective, sell them or trade them in. You can charge extra for various levels of auto insurance. It is prudent to establish relationships with local car dealerships so they can steer customers your way when vehicles are being serviced or repaired.

Want a more guided approach? Access TRUiC's free Small Business Startup Guide - a step-by-step course for turning your business idea into reality. Get started today!

STEP 2: Form a legal entity

The most common business structure types are the sole proprietorship , partnership , limited liability company (LLC) , and corporation .

Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your car rental business is sued.

Form Your LLC

Read our Guide to Form Your Own LLC

Have a Professional Service Form your LLC for You

Two such reliable services:

You can form an LLC yourself and pay only the minimal state LLC costs or hire one of the Best LLC Services for a small, additional fee.

Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services . You can choose to hire a registered agent or act as your own.

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It's really easy and free!

You can acquire your EIN through the IRS website . If you would like to learn more about EINs, read our article, What is an EIN?

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil .

Open a business bank account

Besides being a requirement when applying for business loans, opening a business bank account:

  • Separates your personal assets from your company's assets, which is necessary for personal asset protection.
  • Makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank or credit union.

Get a business credit card

Getting a business credit card helps you:

  • Separate personal and business expenses by putting your business' expenses all in one place.
  • Build your company's credit history , which can be useful to raise money later on.

Recommended: Apply for an easy approval business credit card from BILL and build your business credit quickly.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Make LLC accounting easy with our LLC Expenses Cheat Sheet.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

State & Local Business Licensing Requirements

Certain state permits and licenses may be needed to operate a car rental business. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits .

Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses .

Certificate of Occupancy

A car rental business is generally run out of a lot. Businesses operating out of a physical location typically require a Certificate of Occupancy (CO).  A CO confirms that all building codes, zoning laws and government regulations have been met.  

  • If you plan to lease a location :
  • It is generally the landlord’s responsibility to obtain a CO.
  • Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a car rental business.
  • After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening, it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.  
  • If you plan to purchase or build a location :
  • You will be responsible for obtaining a valid CO from a local government authority.
  • Review all building codes and zoning requirements for your business’ location to ensure your car rental business will be in compliance and able to obtain a CO.

Services Contract

Car rental businesses should require clients to sign a services agreement before starting a rental. This agreement should clarify client expectations and minimize risk of legal disputes by setting out payment terms and conditions, service level expectations, and intellectual property ownership. Here is an example of one such services agreement.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance . This is the most common coverage that small businesses need, so it’s a great place to start for your business.

Another notable insurance policy that many businesses need is Workers’ Compensation Insurance . If your business will have employees, it’s a good chance that your state will require you to carry Workers' Compensation Coverage.

FInd out what types of insurance your Car Rental Business needs and how much it will cost you by reading our guide Business Insurance for Car Rental Business.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners , we'll give you helpful tips and advice for creating the best unique logo for your business.

Recommended : Get a logo using Truic's free logo Generator no email or sign up required, or use a Premium Logo Maker .

If you already have a logo, you can also add it to a QR code with our Free QR Code Generator . Choose from 13 QR code types to create a code for your business cards and publications, or to help spread awareness for your new website.

How to promote & market a car rental business

Advertise across a number of different mediums. Make use of brochures, flyers, introductory letters, magazine ads, newspaper ads, search engine optimization pushes, local directory listings, and online directory listings. It is prudent to establish relationships with decision makers at local businesses. Bid for contracts from the airline sector, government agencies and corporations.

How to keep customers coming back

The quality of your website and mobile app matter a great deal. Make sure the car reservation process is as easy as possible and you will attract and retain customers. Research local competitors' rates and match or beat those rates. Offer a wide array of vehicles that appeal to drivers with varying tastes. Your fleet should consist of luxury automobiles, economy vehicles, sport utility vehicles, sports cars, compact cars, intermediate cars, and so on. Make sure your vehicles are clean and in tip-top shape at all times.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business .

While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn’t delay building your website:

  • All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
  • Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
  • Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.

Recommended : Get started today using our recommended website builder or check out our review of the Best Website Builders .

Other popular website builders are: WordPress , WIX , Weebly , Squarespace , and Shopify .

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2023 to find the best phone service for your small business.

Recommended Business Phone Service: Phone.com

Phone.com is our top choice for small business phone numbers because of all the features it offers for small businesses and it's fair pricing.

Is this Business Right For You?

This business is ideal for someone who has a sincere interest in automobiles, automobile maintenance and the driving experience.

Want to know if you are cut out to be an entrepreneur?

Take our Entrepreneurship Quiz to find out!

Entrepreneurship Quiz

What happens during a typical day at a car rental business?

The typical car rental business owner spends time researching new vehicles, making decisions about his fleet of vehicles, making marketing decisions, delegating work duties to employees, and establishing alliances with local businesses.

What are some skills and experiences that will help you build a successful car rental business?

It is important to understand the needs and desires of your target customers. Gain an in-depth understanding of automobiles, automobile trends, travelers, business professionals, and marketing. It will also help to have superior people skills to generate inroads with decision makers at businesses that require car rentals.

What is the growth potential for a car rental business?

The growth potential of your car rental business depends on the location, the quality of your fleet and your marketing savvy. Location is the most important factor. Establish your car rental business in an area with plenty of business travelers and others who are likely to need a temporary means of transportation and your business might grow quite quickly. It is possible to grow to the point that you expand the business across the region, the state and even throughout the nation.

TRUiC's YouTube Channel

For fun informative videos about starting a business visit the TRUiC YouTube Channel or subscribe to view later.

Take the Next Step

Find a business mentor.

One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.

Having a support network in place to turn to during tough times is a major factor of success for new business owners.

Learn from other business owners

Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.

Resources to Help Women in Business

There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:

If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.

What are some insider tips for jump starting a car rental business?

It will likely help to pinpoint a niche. Perhaps your area receives an abundance of business travelers. Pick out vehicles that appeal to these individuals. Market in mediums that such target customers are likely to be exposed to. However, you should not neglect other customers such as leisure travelers. Have numerous different vehicles ready for rent at all times of the year that appeal to customers of all interests and backgrounds.

Be on the prowl for marketing alliances. If a hotel is located near your car rental business, propose a deal. It might be possible to refer customers to this hotel in return for referrals to your car rental business. If you establish such a relationship, assemble a brochure that explains the alliance with the hotel. It is even possible to coordinate the placement of this brochure or other marketing materials in the hotel.

Your website is of the utmost importance. It should be enhanced for search engines (SEO) and compatible with mobile devices. Bring on a web programmer and user experience designer to polish the website and build a mobile app so customers can rent a vehicle in moment's notice from their smartphone or other mobile device.

How and when to build a team

A couple employees are necessary when launching your car rental business. It will be helpful to have someone answer the phone to take reservations and answer questions. You will also need an auto mechanic to service your fleet of vehicles. A vehicle cleaner will come in handy to keep vehicles looking their best on the inside and out. You can add more employees as the business grows. A marketing guru, an accountant, and an administrators will eventually be necessary.

Useful Links

Industry opportunities.

  • Auto Rental Resource Center
  • Sixt Franchise Opportunity

Real World Examples

  • Enterprise Car Rental
  • Budget Rent a Car
  • Hertz Car Rental

Further Reading

  • Tips for Making Money in the Car Rental Business

Have a Question? Leave a Comment!

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Luxury cars rental (car hire) in Moscow

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Hertz

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Insurance replacement, buying a car, about car sales, car rental locations, more locations, top us locations, loyalty program, redeem points & perks, customer support, car rental - kalispell airport.

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Kalispell Airport Information

Location details.

4170 Highway 2 East

Kalispell,MT,59901

Google map location

08:00 am - 11:59 pm

Kalispell Airport Car Rental at a Glance

rent car business plan

MOST POPULAR CAR TYPE

rent car business plan

AVERAGE DAILY PRICE

rent car business plan

Kalispell Airport

rent car business plan

Kalispell Airport Most Popular Vehicles*

(D) VW Jetta

Standard 2/4 Door

28 MPG

Standard 5 Passenger SUV

21 MPG

Kalispell Airport Car Rental Stats by Day*

Avg Daily Rate

Most Popular Car Type

Chevrolet Equinox

Nissan Pathfinder

Chevrolet Spark

Chevrolet Malibu

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Be the first to know about special offers when you share your email., earn 2x points., get 1 day free when you rent an ev.*, frequently asked questions.

More things to know on your first drive

Do I need to take an airport shuttle to get to the Hertz rental counter at Hertz Car Rental - Kalispell Airport?

Shuttle is not offered. After exiting Baggage Claim doors, turn right and walk to the end of the building. Turn right and follow the chain link fence which will lead you to the car lot.

Do I need to have a driver’s license to rent a car from Hertz Car Rental - Kalispell Airport?

A valid driver's license issued from your state or country of residence must be presented at the time of rental.  The driver's license must be valid for the entire rental period. If the driver's license is in a language other than English, and the rental is in the United States, an International Driver's Permit is recommended. In all cases, a valid driver's license issued from your home country must be provided, whether or not you possess an International Driver's Permit.  You will not be allowed to rent a Hertz vehicle with only an International Driver's Permit.

International customers renting in the U.S. are also required to present a valid international-issued driver’s license at the time of rent and a valid passport in the same name, as a second form of identification.

Mobile/Digital Driver License

A mobile or digital driver’s license does not replace a valid physical driver’s license and Hertz customers will still need to supply their hard copy license until further notice.

Rental of a 15-passenger van in California requires a commercial driver’s license to transport a non-profit group or for commercial use. The commercial driver’s license requirement does not apply to personal use. 15- passenger vans may not be used to transport passengers for hire. 

Does Hertz Car Rental - Kalispell Airport have any fees and surcharges? Where can I find that information?

Does hertz car rental - kalispell airport have a car rental ‘grace period’.

Rentals have a grace period of 29 minutes.

Optional coverages do not have hourly charges/grace period, but are charged as a full day.

Extra hour charges will be incurred at the 30 minute mark if the vehicle is returned more than 29 minutes past the original rental time.

Do I need to take out insurance on my rental car from Hertz Car Rental - Kalispell Airport?

If renting in California:

Hertz provides no liability protection under the terms of the Rental Agreement to the renter from claims of injury by others against you resulting from an accident. Your personal/business insurance may cover your liability. Exceptions : Hertz will provide primary liability protection up to the statutory minimum limits to international customers (driver's license indicates an address outside the USA) renting in California. Please also refer to Liability Insurance Supplement (LIS) below.

If renting in Massachusetts, Michigan, New York, South Carolina, Virginia, or West Virginia:

Upon signing the Rental Agreement, Hertz provides primary liability protection. However, such protection is generally no more than the minimum limits required by individual state law. See Financial Responsibility Limits by State.

If renting in any other state in the U.S.A.:

Hertz' liability protection is secondary to any other insurance coverage available to you. If you do not have liability insurance and/or the limits of liability of the insurance coverage available to you are not sufficient to cover claims by others against you, and Hertz, as the vehicle owner, provides liability protection due to an accident, you will indemnify Hertz for any and all payments made.

However, Hertz makes available additional liability protection, which is primary, if the optional Liability Insurance Supplement, LIS, is purchased.

Liability Insurance Supplement (LIS)

Liability Insurance Supplement (LIS) provides coverage for you and other authorized operators of your rental vehicle for third party claims.

LIS is primary protection to customer’s personal policy and provides the first $1,000,000.00 of combined bodily injury and/or property damage protection for each occurrence regardless of the state in which the accident occurs. On rentals in California and Florida the maximum combined single limit is $2,000,000.00 for liability protection only.

LIS provides up to $1,000,000.00 of Uninsured/Underinsured protection for bodily injury sustained while driving the rental vehicle.

There are some exclusions to this coverage, which we feel you should know. Under LIS, in the event of an accident, you will not be protected for third party liability:

  • If LIS is not accepted at commencement of the rental or if you fail to pay the charges for LIS.
  • If you or an authorized driver operated the rental vehicle in violation of the Rental Agreement, including, but not limited to, operating the vehicle while legally intoxicated or under the influence of alcohol, drugs or other absorbed elements; permit the use of the vehicle by anyone other than authorized operators; for purposes that could properly be charged as a felony, to tow or push anything, or in a speed contest or for driver training.
  • If the vehicle or LIS coverage was obtained by fraud or misrepresentation.

LIS is third party liability coverage only, except where permitted by law or pertaining to Uninsured/Underinsured Motorist Coverage . LIS does not cover personal injury to you or any authorized operator of the rental vehicle or to your or their family members who are related by blood, marriage or adoption and reside in your or their household.

Loss Damage Waiver (LDW)

In most states, in the event of any other loss or damage to the car, regardless of fault, your financial responsibility extends to the full value of the car at the time of rental, less its salvage value, plus expenses for towing, storage impound fees, an administrative fee and a reasonable charge for loss of use. If your responsibility differs in the state in which you rent, it will be stated in Paragraph 4, of the Rental Agreement. In California, in the event of any loss or damage to the car regardless of fault, your financial responsibility will in no event exceed the fair market value, plus actual charges for towing, storage, impound fees, and an administrative fee. In California and Nevada, your responsibility for loss or damage to the car from vandalism unrelated to theft will not exceed $500.00 in California and $2,500.00 in Nevada and you are not responsible for theft, regardless of purchasing LDW, unless the theft results from your fault.. In Illinois, your responsibility for loss or damage for any cause other than theft is limited to $15,500.00. Loss or damage related to theft is limited to $2,000.00, unless the theft results from your fault.  In New York, your financial responsibility shall not exceed (i) the actual and reasonable costs that Hertz incurs to repair the car, including costs for towing, storage and impound fees or that Hertz would have incurred if the car was repaired or (ii) the fair market value of the car immediately before the damages occurred, as determined by the applicable market for the retail saleof the car less disposal proceeds. Your responsibility for theft of the car shall not exceed the reasonable costs incurred by Hertz for loss due to theft up to its fair market value, if it is established that you or any authorized operator failed to exercise reasonable care or aided or abetted in the theft. 

  • However Hertz offers Loss Damage Waiver (LDW) an optional service, which for an additional daily charge relieves you of all financial responsibility for the loss or damage to the rental car, whether or not you have insurance to cover such damage, provided the car is used in accordance with the terms of the Rental Agreement.
  • The cost of LDW may vary depending on location or car type and is charged per each full or partial day of rental.

F.Y.I. – You are under no obligation to purchase LDW or any other optional service as a condition of rental. Your own personal insurance may provide protection for loss or damage to the rental vehicle depending on the state in which you live and the type of policy you have. Also, various credit card companies provide cardholders with some degree of damage protection providing you use their credit card for the rental and decline the optional LDW offered by Hertz at time of rental. The coverage and limits vary. Your policy or credit card coverage should be thoroughly checked for the specific terms and conditions associated with rental vehicles. Remember, most credit card insurance is supplemental, which means it will only reimburse you for loss or damages over and above what is covered by any other insurance you may have and will not cover you for any damage, regardless of cause, if you accept LDW.

Adding LDW after car is on rental: You may not change the option once the rental has begun, without returning the car and starting a new rental agreement.  This will result in the contract being closed out and charges being assessed for the time the vehicle is kept at least 1-day minimum, and a new rental contract will begin.

Cancellation of LDW - New York rentals only:

On New York rentals only, LDW may be cancelled at no charge, within 24 hours of its purchase provided the renter (i) has rented the car for 2 or more days; (ii) appears in person at any Hertz rental location with the car, which shall be subject to inspection.

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI), offered in combination with PEC, allows you to elect accidental death and accidental medical expense coverage for yourself and your passengers during the rental period of the vehicle.  

PAI coverage:

Total benefits for any one accident are limited to $225,000.00 and are payable in addition to any other coverage for which you or your passengers are eligible. However, your benefits provided by other coverage may be affected by the PAI benefits. Rentals originating in the State of Mississippi do not have a single accident limit of $225,000.00.

If this coverage is accepted, the benefits for you apply to all accidental injuries during your rental period, regardless of whether you are actually in the car. Your passengers are also covered, but only for incidents occurring while they occupy the Hertz rental car.

Benefits are not paid for any loss caused directly or indirectly by:

The renter shall be deemed to have converted the rental vehicle whenever the rental vehicle is not returned to Hertz by the return date or by the extended return date. This is a summary only and other restrictions may apply.

Personal Effects Coverage (PEC)

Personal Effects Coverage (PEC), offered in combination with PAI, is an option that insures against risk of loss or damage to help protect your personal belongings while renting from Hertz. By electing PEC you will be insured throughout the entire rental period. PEC is insurance protection and pays in addition to any other policy you may have (such as a Homeowner’s policy). However, your benefits provided by other coverage may be affected by the PEC benefit. PEC insurance coverage includes those personal effects owned by you and those members of your immediate family traveling with you during the rental period who are permanent residents of your household. PEC does not extend to non-family members traveling with you.

PEC applies to personal effects only and not to car equipment. The following are examples of items NOT covered by the PEC:

  • Automobiles and their equipment, motorcycles, boats, motors or other accessories, add-ons, instruments)
  • household furniture, currency, coins, stamps, deeds, bullion, securities, tickets, documents
  • CB radios, radar detectors, guns, merchandise for sale or fine art
  • Contact lenses, artificial teeth and limbs
  • Perishables

Personal effects not covered loss by mysterious disappearance, nor does it cover::

  • Loss or damage caused by wear and tear, gradual deterioration, moths, vermin, inherent vice or damage sustained due to any process or while actually being worked upon and resulting there from, or while in the care, custody or control of any common carrier.
  • Loss by nuclear reaction, radiation or radioactive contamination.
  • Loss caused by any act of war.
  • Loss or damage due to theft unless reported by Police.

Also, PEC does not cover:

  • Loss caused by war or any act of war;
  • Loss by nuclear reaction, radiation or radioactive contamination;
  • Any loss or damage sustained to property while in the care, custody or control of any common carrier;
  • Loss or damage due to theft unless reported to Police.

If loss or damages occur, completion of claim form must accompany claim. Forms are available at all Hertz corporate locations.

Please note that PAI and PEC are not available separately and must be taken in combination.

What if I return my car late to Hertz Car Rental - Kalispell Airport?

Corporate locations only:

Vehicles returned 30 minutes late or more are charged for an additional part or full day, depending on the time of return (this is shown on your receipt in the 'Initial Charges' section). For vehicles returned more than 12 hours late an additional charge of $12 per day, up to a maximum of 5 days ($60), will also be applied (shown in the 'Service Charges/Taxes' section).

What if I only need a rental car one way from Hertz Car Rental - Kalispell Airport? Do I have to rent for a roundtrip?

Intercity fee is for rentals returned to a location other than the location specified in the Rental Agreement. If the rental has already started at the time the change is made, a Return Change Fee may also apply. Note: Tesla reservations are not allowed to return one way.

Can anyone rent a vehicle from Hertz Car Rental - Kalispell Airport?

You must meet the minimum age restrictions, present a valid driver's license and possess an acceptable charge card in your name. 

You must also be in good standing with Hertz and its affiliated companies and not be subject to a Do Not Rent requirement from any of Hertz, Dollar, Thrifty or Firefly.

Please also refer to Form of Payment for acceptable charge cards.

Please also refer to Minimum Age and Exception and Driver's License for complete requirements and restrictions.

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Southern Alps New Zealand

Southern Alps New Zealand

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Arthurs Pass National Park

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South Island New Zealand Road Trip | Customisable Itinerary | 10 Days Car Rental

Embark on an unparalleled journey through the South Island, where every turn of the road unveils the spectacular beauty and thrilling adventures this country has to offer. From the enchanting Walter Peak to the awe-inspiring Milford Sound.

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Pricing and Conditions

We can create this itinerary with any style of accommodation or customise to suit your interests and timeframe. Get in touch to build your dream holiday with us. Instant quotes are subject to availability of specific accommodation and other inclusions. Our New Zealand touring experts will be in touch with you regarding this. Costs quoted in currencies other than New Zealand dollars (NZ$) are based on todays exchange rate and are subject to change.

Cancellations by the client must be made in writing and are subject to the following charges: More than 45 days prior to departure: 80% of the total booking is refunded to the client 30 -45 days prior to departure: 50% of the total booking is refunded to the client Less than 30 days prior to departure results in no refund available. Cancellations made by Tara will result in a full refund of any payments made specifically for the cancelled service.

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Set out on a spectacular journey through the South Island with Tara Travel, where epic landscapes and serene beauty await at every turn. This road trip is designed to showcase the island's most iconic sights, from the mist-shrouded fjords of Milford Sound to the sun-soaked vineyards of Marlborough. Navigate the adventure capital of Queenstown, where bungee jumping and jet boating thrill, and then unwind in the soothing hot pools of Hanmer Springs. Capture the majestic scenery of the Southern Alps and the stark beauty of the Canterbury Plains. This tailored adventure includes leisurely drives along the coastal roads with stops at hidden gems and bustling market towns, offering a perfect blend of exploration and relaxation.

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  • May 8, 2024   •   28:28 A Plan to Remake the Middle East
  • May 7, 2024   •   27:43 How Changing Ocean Temperatures Could Upend Life on Earth
  • May 6, 2024   •   29:23 R.F.K. Jr.’s Battle to Get on the Ballot
  • May 3, 2024   •   25:33 The Protesters and the President
  • May 2, 2024   •   29:13 Biden Loosens Up on Weed
  • May 1, 2024   •   35:16 The New Abortion Fight Before the Supreme Court
  • April 30, 2024   •   27:40 The Secret Push That Could Ban TikTok
  • April 29, 2024   •   47:53 Trump 2.0: What a Second Trump Presidency Would Bring
  • April 26, 2024   •   21:50 Harvey Weinstein Conviction Thrown Out
  • April 25, 2024   •   40:33 The Crackdown on Student Protesters

Stormy Daniels Takes the Stand

The porn star testified for eight hours at donald trump’s hush-money trial. this is how it went..

Hosted by Michael Barbaro

Featuring Jonah E. Bromwich

Produced by Olivia Natt and Michael Simon Johnson

Edited by Lexie Diao

With Paige Cowett

Original music by Will Reid and Marion Lozano

Engineered by Alyssa Moxley

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music | YouTube

This episode contains descriptions of an alleged sexual liaison.

What happened when Stormy Daniels took the stand for eight hours in the first criminal trial of former President Donald J. Trump?

Jonah Bromwich, one of the lead reporters covering the trial for The Times, was in the room.

On today’s episode

rent car business plan

Jonah E. Bromwich , who covers criminal justice in New York for The New York Times.

A woman is walking down some stairs. She is wearing a black suit. Behind her stands a man wearing a uniform.

Background reading

In a second day of cross-examination, Stormy Daniels resisted the implication she had tried to shake down Donald J. Trump by selling her story of a sexual liaison.

Here are six takeaways from Ms. Daniels’s earlier testimony.

There are a lot of ways to listen to The Daily. Here’s how.

We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

Jonah E. Bromwich covers criminal justice in New York, with a focus on the Manhattan district attorney’s office and state criminal courts in Manhattan. More about Jonah E. Bromwich

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Chevy announces end of production for iconic car, which first hit assembly lines in 1964

by JESSICA DONATI and MARK BANCHEREAU Associated Press

FILE - A Chevrolet logo is shown at the North American International Auto Show in Detroit, Sept. 13, 2023. The Chevrolet Malibu, the last midsize car made by a Detroit automaker, is heading for the junkyard. General Motors confirmed Thursday, May 9, 2024, that it will stop making the car introduced in 1964 as the company focuses more on electric vehicles. (AP Photo/Paul Sancya, file)

DETROIT (AP/WKRC) — The Chevrolet Malibu, the last midsize car made by a Detroit automaker, is heading for the junkyard.

General Motors confirmed Thursday that it will stop making the car introduced in 1964 as the company focuses more on electric vehicles.

The midsize sedan was once the top-selling segment in the U.S., a stalwart of family garages nationwide. But its sales started to decline in the early 2000s as the SUV became more prominent and pickup truck sales grew.

Now the U.S. auto market is dominated by SUVs and trucks. Full-size pickups from Ford, Chevrolet and Ram are the top selling vehicles in America, and the top-selling non pickup is Toyota's RAV4 small SUV.

Last year midsize cars made up only 8% of U.S. new vehicle sales, but it was 22% as recently as 2007, according to Motorintelligence.com. Still, Americans bought 1.3 million of the cars last year in a segment dominated by the Toyota Camry and Honda Accord.

GM sold just over 130,000 Malibus last year, 8.5% fewer than in 2022. Sales rose to nearly 230,000 after a redesign for the 2016 model year, but much of those were at low profits to rental car companies.

But the midsize car segment made a bit of a comeback last year with sales up almost 5%.

GM said it sold over 10 million Malibus, making nine generations since its debut.

GM's factory in Kansas City, Kansas, which now makes the Malibu and the Cadillac XT4 small SUV, will stop making the Malibu in November and the XT4 in January. The plant will get a $390 million retooling to make a new version of the Chevrolet Bolt small electric car.

The plant will begin producing the Bolt and XT4 on the same assembly line in late 2025, giving the plant the flexibility to respond to customer demands, the company said.

The Wall Street Journal reported the demise of the Malibu on Wednesday.

With the end of the Malibu's production, Tesla and Cadillac will be among the last American automakers to produce a sedan. Chrysler, an American subsidiary of multinational automotive company Stellantis, announced the end of the iconic Chrysler 300's production in December of last year, according to Car and Driver.

In March, Dodge announced the continued production of the popular Charger, along with a two-door coupe variant. The two-door Charger will be available with either an inline-six gasoline-powered engine or as an all-electric vehicle, which has been deemed the first-ever all-electric American muscle car.

Rival Ford announced plans to exit the sedan market back in 2018, with the Ford Fusion's production ending with the 2020 model.

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  27. A Plan to Remake the Middle East

    A Plan to Remake the Middle East While talks for a cease-fire between Israel and Hamas continue, another set of negotiations is happening behind the scenes. 2024-05-08T06:00:10-04:00

  28. This video game is teaching college students entrepreneurship

    BestColleges reports on a free multiplayer business-building mobile and PC game in which competition leads to the best entrepreneurship outcomes.

  29. Stormy Daniels Takes the Stand

    This episode contains descriptions of an alleged sexual liaison. What happened when Stormy Daniels took the stand for eight hours in the first criminal trial of former President Donald J. Trump?

  30. Chevy announces end of production for iconic car, which first hit

    Sales rose to nearly 230,000 after a redesign for the 2016 model year, but much of those were at low profits to rental car companies. But the midsize car segment made a bit of a comeback last year ...