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How to Start a Profitable Medical Store Business

Do you want to open a medical shop? If so, you are in the right place. Here we will find a detailed medical store business plan guide for beginners with costs, profit margin, licenses, setup, and much more.

The medical store business opportunity is perfect for those who are a chemist or has years of experience as a pharmacist. In this business, there are so many types of commercial options available apart from only medicine selling.

Here are the 10 Steps to Start a Medical Store Business

1. understand the local market.

Like any other business, it is essential to collect as much information as possible regarding the local demand and level of competition around your location of the shop.

Conduct market research and find out the gaps that exist in the current market scenario. Accordingly, plan your medical shop business to utilize those gaps to your advantage.

2. Write a Medical Store Business Plan

Create a detailed plan for your business. Decide what range of medicines you will be keeping. What other services you will be offering to your clients? Calculate fixed costs and working capital. Decide the entire startup budget and expected revenue earnings.

Some of the basic aspects that your medical shop business plan must address are the following:

  • Startup & recurring costs
  • Your target customers
  • Pricing Strategy
  • How do you plan to sell medical shop products?

3. Name Your Business

Determine a memorable and easy-to-spell name for your medical store business. Do remember, that an attractive and catchy name is extremely critical to creating a long-term medical store brand in your locality.

Read:   How to Name Your Business

4. Register Your Business

Decide on the business structure under which you are going to run your medical shop. Every country and state offers different business structure formations based on your resources and scale of operation.

In the United States, some of the popular business structures are sole proprietorship, partnership, and LLC. It is advised to talk to a local attorney and ask for suggestions and advice. Select the business structure that perfectly fits your business venture.

If you are from India, the popular options are proprietorship, LLP, and Private limited company.

5. Procure Licenses and Permits

In most countries, you need several licenses and permits to open and run a medical shop. Talk to local concerned authorities or take advice from professionals and obtain the required licenses. Register for Goods and Services Tax (GST) and any other applicable taxes to comply with tax regulations.

6. Learn More on Medical Store Profit Margin

The profit margin for a pharmacy shop can be divided into two categories. One is branded medicines and the other is generic medicines. It is generally around 15-25% for branded medicines. For generic medicines, it can be as high as 50%.

The profit also depends on the type of medicines and the price offerings of drug companies.

7. Medical Shop Setup

Location selection is an important factor in the medical store business. It is preferred to choose a location with a high density of residential population, not a commercial area. Choose a strategic location for your medical store, preferably near hospitals, clinics, or in a densely populated area with easy access for customers.

Create a detailed floor plan layout of the storeroom, cash counter, customer waiting area, and doctor’s chamber, and get your shop’s interior decorations done accordingly. Accounting software and POS is a must for running day to day activities of a medical shop.

Design an organized and well-lit interior layout with shelves, storage cabinets, and a counter for dispensing medications. Ensure the store complies with safety and hygiene standards.

8. Procure Medical Items from Suppliers

Contact the local wholesaler or medicine manufacturing company to have the products. If you go for direct company supply you will get a better margin but they will ask you for a higher-order quantity. To start with, it is advisable to go with the medicine stockiest.

9. Hire Manpower

Hire skilled personnel having experience in the medicine retail segment. If you are not a chemist and starting your medical store business, then always remember, that it is mandatory to keep a pharmacist on a full-time basis. Keep women employees. Your lady clients would prefer to interact with a lady about their requirements.

Hire a registered pharmacist who can provide expert advice to customers and handle prescription medications. Employ support staff for tasks like billing, customer service, and maintaining the store’s cleanliness.

10. Promote Your Medical Store business

You can start the promotion by giving some local newspaper advertisements. You can think of some value-added services like an online order system and delivery at the client’s doorsteps.

Do not forget a create a website as it is a must nowadays for promoting your business.

Aged persons, who have regular requirements of medicine, will prefer this service. Offer discounts on the maximum retail price. Also, you can offer some promotional gifts for a certain amount of purchase.

Frequently Asked Questions

Is medical store business profitable.

Every year it is seen that the medical industry is growing all across the globe. It is only for increasing demand for medicine and related health care products and supplements. In the medical store business, the retail margin is very inspiring.

One can start a medical store business with extra value-added services like a doctor’s chamber, and some testing facilities like blood pressure, oxygen supply, etc. As a startup, you can buy a franchise of established brands or you can start your own from scratch.

Can I sell both prescription and over-the-counter (OTC) medications in my medical store?

Yes, you can sell both prescription and OTC medications, but you must have a qualified pharmacist to dispense prescription drugs.

How do I ensure the authenticity of pharmaceutical suppliers?

Work with registered and reputable pharmaceutical distributors who can provide you with genuine and certified medications.

What are the ethical guidelines for running a medical store?

Ensure patient confidentiality, never dispense medications without a valid prescription and follow all applicable laws and regulations.

How can I compete with larger pharmacy chains?

Focus on personalized customer service, product availability, and niche offerings to differentiate your store.

Can I offer home delivery services for medications?

Yes, offering home delivery services can be a valuable addition to your business, especially for customers with limited mobility.

What are the key trends in the pharmacy business?

Trends include integrating technology for prescription management, expanding into online sales, and offering health and wellness services.

retail medical shop business plan

About the Author: 99businessideas.com led by Rupak Chakrabarty is committed to helping beginners, entrepreneurs, and small business owners in starting, managing, and growing their businesses.

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Medical Supply Business

Back to All Business Ideas

How to Start a Medical Supply Business

Written by: Carolyn Young

Carolyn Young is a business writer who focuses on entrepreneurial concepts and the business formation. She has over 25 years of experience in business roles, and has authored several entrepreneurship textbooks.

Edited by: David Lepeska

David has been writing and learning about business, finance and globalization for a quarter-century, starting with a small New York consulting firm in the 1990s.

Published on April 11, 2022 Updated on November 14, 2023

How to Start a Medical Supply Business

Investment range

$12,050 - $25,100

Revenue potential

$104,000 - $312,000 p.a.

Time to build

1 – 3 months

Profit potential

$52,000 - $94,000 p.a.

Industry trend

The pandemic and our ageing population have sharply increased the need for medical supplies, spurring 50% market expansion in the last decade. You could start a medical supply business by partnering with a manufacturer and selling the medical supplies at resale prices either online, in-person, or from your own store. If you sell online or directly to healthcare facilities, you can run the business from home, and make some good money while making sure that caregivers and patients have the life-saving tools they need.

Before you get started, however, you need to understand how to launch a business. Fortunately, this step-by-step guide lays out all you need to know to start a successful medical supply business. 

Looking to register your business? A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple.

Form your business immediately using ZenBusiness LLC formation service or hire one of the Best LLC Services .

Step 1: Decide if the Business Is Right for You

Pros and cons.

Starting a medical supply business has pros and cons to consider before deciding if it’s right for you. 

  • To people and facilities that need them
  • Good Money – Profit margins on medical supplies are high
  • Flexibility – Run an online business from home, set your own hours
  • Partner Needed – Finding a quality manufacturer can be difficult
  • Crowded Market – Competing with established firms will be tough

Medical supply industry trends

Industry size and growth.

  • Industry size and past growth – The US medical supplies wholesaling industry is worth $279 billion in 2022 after annual 2.5% growth the last five years. In the last decade the industry has grown 50%.(( https://www.ibisworld.com/industry-statistics/market-size/medical-supplies-wholesaling-united-states/ ))
  • Growth forecast – The US medical supplies wholesaling industry is projected to grow nearly 4% in 2022. 
  • Number of businesses – In 2021, 14,067 medical supplies wholesaling businesses were operating in the US.(( https://www.ibisworld.com/united-states/market-research-reports/medical-supplies-wholesaling-industry/ )) 
  • Number of people employed – In 2021, the US medical supplies wholesaling industry employed 255,219 people.

medical supply industry size and growth

Trends and challenges

Trends in the medical supply industry include:

  • Therapeutic devices, which includes anything from walkers to hearing aids to catheters, represent 90% of the medical supply industry. 
  • The number of elderly Americans is expected to double by 2060 to 95 million, becoming nearly one-quarter of the total population. This will significantly increase demand for high-quality medical supplies. 

Challenges in the medical supply industry include:

  • Regulations surrounding medical supplies are constantly evolving and it’s crucial that medical supply businesses stay up to date.
  • Continuing healthcare supply chain issues are making it difficult for medical supply businesses to keep inventory stocked. 

medical supply industry Trends and Challenges

Demand hotspots

  • Most popular states – The most popular states for medical sales representatives are Ohio, West Virginia, and New Jersey.(( https://www.zippia.com/medical-sales-representative-jobs/best-states/ ))
  • Least popular states – The least popular states for medical sales representatives are Montana, Oklahoma, and Louisiana.

medical supply demand hotspots

What kind of people work in medical supply businesses?

  • Gender – 46.9% of medical sales representatives are female, while 49.5% are male.(( https://www.zippia.com/medical-sales-representative-jobs/demographics/ ))
  • Average level of education – The average medical sales representative has a bachelor’s degree.
  • Average age – The average medical sales representative in the US is 46.7 years old.

medical supply industry demographics

How much does it cost to start a medical supply business?

Startup costs for a medical supply business range from $12,000 to $25,000. The largest cost is your initial stock of inventory.

How much can you earn from a medical supply business?

Prices for medical supplies vary greatly based on the item. These calculations will assume an average price of $100, although some items could be significantly higher. Your profit margin should be about 50%. 

In your first year or two, you could work from home and sell 20 items per week, bringing in $104,000 in annual revenue. This would mean $52,000 in profit, assuming that 50% margin. As you ramp up your marketing, sales could climb to 60 items per week. At this stage, you’d rent a commercial space to store your inventory and hire staff, reducing your profit margin to around 30%. With annual revenue of $312,000, you’d make a tidy profit of $94,000.

medical supply business earnings forecast

What barriers to entry are there?

There are a few barriers to entry for a medical supply business. Your biggest challenges will be:

  • The startup costs of inventory and a website
  • The massive competition in the industry
  • Finding a manufacturing partner

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Step 2: hone your idea.

Now that you know what’s involved in starting a medical supply business, it’s a good idea to hone your concept in preparation to enter a competitive market. 

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Why? Identify an opportunity

Research medical supply businesses in your area and online to examine their products, price points, and what sells best. You’re looking for a market gap to fill. For instance, maybe the local market is missing a company that sells durable medical equipment, a medical device company, or a hospital bed supplier. 

retail medical shop business plan

You might consider targeting a niche market by specializing in a certain aspect of your industry, such as medical products for nursing homes or therapeutic devices for health care providers.

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your products or services

There are literally thousands of items you could sell. It’s probably best to specialize in a certain type of supplies. 

How much should you charge for medical supplies?

Prices will vary by item. Check market prices to make sure that you’re competitive. After your cost to purchase from the manufacturer, you should aim for a profit margin of about 50%. 

Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

If you choose to sell to clinics, hospitals and care facilities, find them on LinkedIn and Google Maps. If you decide to sell directly to your customers, they will likely be an older demographic and on Facebook. 

Where? Choose your business premises

In the early stages, you may want to run your business from home to keep costs low. But as your business grows, you’ll likely need to hire workers for various roles and may need to rent out a storage facility for your inventory. You can find commercial space to rent in your area on sites such as Craigslist , Crexi , and Instant Offices .

When choosing a commercial space, you may want to follow these rules of thumb:

  • Central location accessible via public transport
  • Ventilated and spacious, with good natural light
  • Flexible lease that can be extended as your business grows
  • Ready-to-use space with no major renovations or repairs needed

medical supply business idea rating

Step 3: Brainstorm a Medical Business Name

Your business name is your business identity, so choose one that encapsulates your objectives, services, and mission in just a few words. You probably want a name that’s short and easy to remember, since much of your business, and your initial business in particular, will come from word-of-mouth referrals.

Here are some ideas for brainstorming your business name:

  • Short, unique, and catchy names tend to stand out
  • Names that are easy to say and spell tend to do better 
  • Name should be relevant to your product or service offerings
  • Ask around — family, friends, colleagues, social media — for suggestions
  • Including keywords, such as “medical supplies” or “medical products”, boosts SEO
  • Name should allow for expansion, for ex: “Care Connectors” over “Diabetic Supplies Direct”
  • Avoid location-based names that might hinder future expansion
  • Use online tools like the Step by Step Business Name Generator . Just type in a few keywords and hit “generate” and you’ll have dozens of suggestions at your fingertips.

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Find a Domain

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Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that sets your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create a Medical Supply Business Plan

Every business needs a plan. This will function as a guidebook to take your startup through the launch process and maintain focus on your key goals. A business plan also enables potential partners and investors to better understand your company and its vision:

  • Executive Summary: A brief summary of the medical supply business plan, highlighting its key points and objectives.
  • Business Overview: An introduction to the medical supply business, including its mission, vision, and key facts about its establishment.
  • Product and Services: A description of the medical supplies and services the business offers, emphasizing their features and benefits.
  • Market Analysis: An examination of the medical supply market, including its size, growth potential, and target customer demographics.
  • Competitive Analysis: An assessment of competitors in the medical supply industry, identifying strengths, weaknesses, and opportunities.
  • Sales and Marketing: A plan for how the business intends to promote and sell its products and services in the market.
  • Management Team: An overview of the individuals responsible for leading and managing the medical supply business.
  • Operations Plan: Details on how the business will operate, including logistics, suppliers, and day-to-day processes.
  • Financial Plan: Projections and analysis of the business’s financial performance, including revenue, expenses, and profitability.
  • Appendix: Supplementary information such as market research data, resumes of key team members, or other relevant documentation to support the business plan.

what to include in a business plan

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Registering your business is an absolutely crucial step — it’s the prerequisite to paying taxes, raising capital, opening a bank account, and other guideposts on the road to getting a business up and running.

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you’re planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to medical supply businesses. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your medical supply business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

  • Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
  • General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
  • Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
  • C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
  • S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC , which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

types of business structures

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization , and answer any questions you might have.

Form Your LLC

Choose Your State

We recommend ZenBusiness as the Best LLC Service for 2023

retail medical shop business plan

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number , or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

retail medical shop business plan

The IRS website also offers a tax-payers checklist , and taxes can be filed online.

It is important to consult an accountant or other professional to help you with your taxes to ensure you’re completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

  • Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
  • SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan .
  • Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
  • Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
  • Crowdfunding: Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
  • Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding a medical supply business. You might also try crowdfunding if you have an innovative concept. 

types of business financing

Step 8: Apply for Licenses and Permits

Starting a medical supply business requires obtaining a number of licenses and permits from local, state, and federal governments.

Some states require a special license to sell certain types of medical supplies. Check with your state for requirements.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration ( OSHA ), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package . They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

This is not a step to be taken lightly, as failing to comply with legal requirements can result in hefty penalties.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account .

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your medical supply business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

  • General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
  • Business Property: Provides coverage for your equipment and supplies.
  • Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
  • Worker’s compensation: Provides compensation to employees injured on the job.
  • Property: Covers your physical space, whether it is a cart, storefront, or office.
  • Commercial auto: Protection for your company-owned vehicle.
  • Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
  • Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

types of business insurance

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks. 

You may want to use industry-specific software, such as DME Works , acctivate , or arbimed , to manage your leads, inventory, invoicing, and payments.

  • Popular web-based accounting programs for smaller businesses include Quickbooks , Freshbooks , and Xero . 
  • If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial. 

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like  WordPress ,  Wix , or  Squarespace . This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

They are unlikely to find your website, however, unless you follow Search Engine Optimization ( SEO ) practices. These are steps that help pages rank higher in the results of top search engines like Google. 

Some of your business will come from casual online visitors, but you should still invest in digital marketing! Getting the word out is especially important for new businesses, as it’ll boost customer and brand awareness. 

Once your website is up and running, link it to your social media accounts and vice versa. Social media is a great tool for promoting your business because you can create engaging posts that advertise your products: 

  • Facebook: Great platform for paid advertising, allows you to target specific demographics, like men under age 50 in the Cleveland area. 
  • Instagram: Same benefits as Facebook but with different target audiences.
  • Website: SEO will help your website appear closer to the top in relevant search results, a crucial element for increasing sales. Make sure that you optimize calls to action on your website. Experiment with text, color, size, and position of calls to action such as “Buy Now.” This can sharply increase purchases. 
  • Google and Yelp: For businesses that rely on local clientele, getting listed on Yelp and Google My Business can be crucial to generating awareness and customers. 

Kickstart Marketing

Take advantage of your website, social media presence, and real-life activities to increase awareness of your offerings and build your brand. Some suggestions include: 

  • In-Person Sales – Offer your medical supplies to local health care facilities.
  • Email marketing/newsletter – Send regular emails to customers and prospects. Make them personal. 
  • Start a blog – Start a blog and post regularly. Change up your content and share it on multiple sites.
  • Paid ads on social media – Choose sites that will reach your target market and do targeted ads.
  • Pay – per-click marketing – Use Google AdWords to perform better in searches. Research your keywords first.
  • Testimonials – Share customer testimonials about how your medical supplies helped them.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that set it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your medical supply business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your medical supply business could be: 

  • The best therapeutic devices to help you live to the fullest 
  • Discount medical supplies for your assisted living facility
  • The most advanced medical supplies and equipment for your patients 

unique selling proposition

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running a medical supply business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in medical supplies for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in medical supplies. You’ll probably generate new customers or find companies with which you could establish a partnership. 

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for a medical supply business include:

  • Distribution Center Workers – prepare items for shipping
  • General Manager – ordering, inventory management, accounting
  • Marketing Lead – SEO strategies, social media

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed , Glassdoor , or ZipRecruiter . Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run a Medical Supply Business – Start Making Money!

The medical supply industry is huge and expected to grow in the coming years as the population ages. You can get a share of the market by starting your own medical supply business. It’s not a difficult business to start, and you can run it from home and make a good living. You just need a manufacturing partner, and you can sell to local health care providers and facilities or offer your products online. 

Now that you know what you need to know about the business, you’re ready to get to work and start your entrepreneurial journey to building a successful medical supply business!

  • Medical Supply Business FAQs

Yes, profit margins on medical supplies are high. The key is to specialize in a certain type of supplies and target a specific market for the products you offer.

Prices will vary by item. Check market prices to make sure that you’re competitive. After your cost to purchase from the manufacturer, you should aim for a profit margin of about 50%. Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

The biggest distributor of medical supplies may vary depending on the region and industry, but some major players in the global medical supply distribution market include Cardinal Health, Medline Industries, and McKesson Corporation.

The top 10 medical consumables can vary based on specific needs and healthcare settings, but some commonly used medical consumables include gloves, syringes, needles, bandages, surgical masks, gowns, catheters, wound care products, IV sets, and disposable medical instruments.

Medical supplies generally refer to consumable items used in healthcare settings, such as gloves, syringes, and bandages, that are single-use or have a limited lifespan. Medical equipment, on the other hand, refers to durable devices or machines used for diagnosis, treatment, or monitoring, such as X-ray machines, ultrasound systems, and hospital beds.

To differentiate your medical supply business from competitors, you can focus on factors such as competitive pricing, superior product quality, exceptional customer service, fast and reliable delivery, a wide product selection, personalized solutions for specific healthcare needs, establishing strong relationships with manufacturers and suppliers, and emphasizing your company’s reliability and reputation.

To expand your medical supply business and reach more clients and markets, consider the following strategies: diversify your product offerings, explore new geographical regions or markets, establish partnerships with healthcare facilities, clinics, and hospitals, leverage e-commerce platforms for online sales, attend industry trade shows and conferences, and invest in targeted marketing campaigns.

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  • Decide if the Business Is Right for You
  • Hone Your Idea
  • Brainstorm a Medical Business Name
  • Create a Medical Supply Business Plan
  • Register Your Business
  • Register for Taxes
  • Fund your Business
  • Apply for Licenses and Permits
  • Open a Business Bank Account
  • Get Business Insurance
  • Prepare to Launch
  • Build Your Team
  • Run a Medical Supply Business - Start Making Money!

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How to Start a Home Health Medical Supply Store Business

A home health medical supply store, also known as a durable medical equipment business, sells and distributes health care equipment to be used in a patient’s home. Whether items are sold exclusively online, at a physical storefront, or a combination of the two, this niche market offers a great business opportunity for the entrepreneur looking to break into the medical community.

Learn how to start your own Home Health Medical Supply Store Business and whether it is the right fit for you.

Ready to form your LLC? Check out the Top LLC Formation Services .

Home Health Medical Supply Store Business Image

Start a home health medical supply store business by following these 10 steps:

  • Plan your Home Health Medical Supply Store Business
  • Form your Home Health Medical Supply Store Business into a Legal Entity
  • Register your Home Health Medical Supply Store Business for Taxes
  • Open a Business Bank Account & Credit Card
  • Set up Accounting for your Home Health Medical Supply Store Business
  • Get the Necessary Permits & Licenses for your Home Health Medical Supply Store Business
  • Get Home Health Medical Supply Store Business Insurance
  • Define your Home Health Medical Supply Store Business Brand
  • Create your Home Health Medical Supply Store Business Website
  • Set up your Business Phone System

We have put together this simple guide to starting your home health medical supply store business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Exploring your options? Check out other small business ideas .

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

What will you name your business?

  • What are the startup and ongoing costs?
  • Who is your target market?

How much can you charge customers?

Luckily we have done a lot of this research for you.

Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Home Health Medical Supply Store Business Name Generator

If you operate a sole proprietorship , you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name , we recommend researching your business name by checking:

  • Your state's business records
  • Federal and state trademark records
  • Social media platforms
  • Web domain availability .

It's very important to secure your domain name before someone else does.

Want some help naming your home health medical supply store business?

Business name generator, what are the costs involved in opening a home health medical supply store business.

If your business plan includes a storefront, finding a location should be one of your top priorities. Average retail showrooms are approximately 1,500 square feet, with an additional 500 to 1,000 square feet for storage, etc. Studies indicate the most profitable locations are in strip malls or shopping centers that are close to medical offices and hospitals. Your storefront, along with inventory, licensing and insurance, promotional materials, and a website average approximately $15,000 for a small showroom. Initial start-up costs to open a medium-sized business increase to almost $200,000, while a large-sized medical supplies business required over $450,000 in start-up capital.

What are the ongoing expenses for a home health medical supply store business?

For a smaller home health medical supply store, estimated fixed costs average approximately $2,500. This includes marketing expenses, rent and overhead costs, insurance and legal expenses, and accounting. This does not include inventory, which will vary from month-to-month, or payroll expenses. To keep payroll at a minimum, many shop owners pay salespeople a modest salary with commission and/or bonus incentives.

Who is the target market?

While your target market is anyone who requires home health medical supplies, entrepreneurs emerging in this industry would benefit from targeting Home Care patients and Assisted Living facilities.

How does a home health medical supply store business make money?

Your medical supply retail store will generate revenue from each sold item, with a 45-55% markup on inventory. Some businesses choose to expand their services to include delivery for a nominal fee.

Durable medical equipment varies in price, depending upon the item. A walker can cost anywhere from $25 to $250, while a hospital bed can cost upwards of $1,500. Conduct research on what the competition is charging and set your prices accordingly.

How much profit can a home health medical supply store business make?

Industry leaders offer several formulas for determining annual revenue. One benchmark is gross sales generated per employee, which averages $140,000/employee in this industry. Another formula is to multiply your showroom’s square footage by $800 per square foot per year. With these numbers and minimal ongoing costs, many home health medical supply stores break even before the end of the first year, generating up to $400,000 in profit after the third year.

How can you make your business more profitable?

In this industry, it is important that you know your target market well. Once you understand the requirements of that particular niche, you can expand into other medical supply needs. Hosting an online store with competitive pricing is a great way to expand your reach and boost profits. One successful entrepreneur found success implementing the “hub-and-spoke” business model, offering multiple locations in one geographic territory.

Want a more guided approach? Access TRUiC's free Small Business Startup Guide - a step-by-step course for turning your business idea into reality. Get started today!

STEP 2: Form a legal entity

The most common business structure types are the sole proprietorship , partnership , limited liability company (LLC) , and corporation .

Establishing a legal business entity such as an LLC or corporation protects you from being held personally liable if your home health medical supply store business is sued.

Form Your LLC

Read our Guide to Form Your Own LLC

Have a Professional Service Form your LLC for You

Two such reliable services:

You can form an LLC yourself and pay only the minimal state LLC costs or hire one of the Best LLC Services for a small, additional fee.

Recommended: You will need to elect a registered agent for your LLC. LLC formation packages usually include a free year of registered agent services . You can choose to hire a registered agent or act as your own.

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It's really easy and free!

You can acquire your EIN through the IRS website . If you would like to learn more about EINs, read our article, What is an EIN?

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil .

Open a business bank account

Besides being a requirement when applying for business loans, opening a business bank account:

  • Separates your personal assets from your company's assets, which is necessary for personal asset protection.
  • Makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank or credit union.

Get a business credit card

Getting a business credit card helps you:

  • Separate personal and business expenses by putting your business' expenses all in one place.
  • Build your company's credit history , which can be useful to raise money later on.

Recommended: Apply for an easy approval business credit card from BILL and build your business credit quickly.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Make LLC accounting easy with our LLC Expenses Cheat Sheet.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance . This is the most common coverage that small businesses need, so it’s a great place to start for your business.

Another notable insurance policy that many businesses need is Workers’ Compensation Insurance . If your business will have employees, it’s a good chance that your state will require you to carry Workers' Compensation Coverage.

FInd out what types of insurance your Home Health Medical Supply Store Business needs and how much it will cost you by reading our guide Business Insurance for Home Health Medical Supply Store Business.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you aren't feeling confident about designing your small business logo, then check out our Design Guides for Beginners , we'll give you helpful tips and advice for creating the best unique logo for your business.

Recommended : Get a logo using Truic's free logo Generator no email or sign up required, or use a Premium Logo Maker .

If you already have a logo, you can also add it to a QR code with our Free QR Code Generator . Choose from 13 QR code types to create a code for your business cards and publications, or to help spread awareness for your new website.

How to promote & market a home health medical supply store business

Social media and registering with local online platforms should be a routine part of your marketing strategy. Additionally, creating a wellness letter will assist in establishing yourself as a thought leader and educating your client base. Hosting healthcare events, sponsoring medical awareness programs, and attending expos is an effective way to get your name recognized and network with others in the industry. When direct marketing, consider expanding your target market to include pharmacist, assisted and independent living centers, case managers, physicians, and discharge planners.

How to keep customers coming back

As a retailer, your role is to take care of the customer. When dealing with a client directly, keep in mind they are likely worried and unsure of their future. Make the process as seamless as possible, ensuring they walk away satisfied. Offering loyalty and referral programs and personalizing your service with a help desk for support sends the message that you are committed to your customers.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business .

While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn’t delay building your website:

  • All legitimate businesses have websites - full stop. The size or industry of your business does not matter when it comes to getting your business online.
  • Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
  • Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.

Recommended : Get started today using our recommended website builder or check out our review of the Best Website Builders .

Other popular website builders are: WordPress , WIX , Weebly , Squarespace , and Shopify .

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2023 to find the best phone service for your small business.

Recommended Business Phone Service: Phone.com

Phone.com is our top choice for small business phone numbers because of all the features it offers for small businesses and it's fair pricing.

TRUiC's Startup Podcast

Welcome to the Startup Savant podcast , where we interview real startup founders at every stage of the entrepreneurial journey, from launch to scale.

Is this Business Right For You?

For long-term success, home health medical supply business owners should understand the intricacies and terminology of the medical community and feel passionate about helping others live with dignity and grace. Because of the low upfront costs and untapped niche markets, the organized and compassionate entrepreneur stands to generate significant profits early into building their network.

Want to know if you are cut out to be an entrepreneur?

Take our Entrepreneurship Quiz to find out!

Entrepreneurship Quiz

What happens during a typical day at a home health medical supply store business?

Your store is considered a retail business, making customer care and interaction a top priority. Purchasing inventory, changing out displays, and re-stocking shelves will also be a part of your day-to-day activities. In addition to nurturing customer relationships, you and your staff will need to network within the community and build sound relationships with supply manufacturers. Staying on top of emerging trends, comparative pricing, and educating the public on your findings should also be an integral part of your business-building strategy.

What are some skills and experiences that will help you build a successful home health medical supply store business?

Historically, industry leaders are successful business managers, delegating sales responsibilities to their sales staff. Leadership skills such as communication and interpersonal skills are critical, and it is equally important to be a strong delegator and detail-oriented. Your ability to interact with a wide variety of people will prove invaluable, as you will need to communicate and connect with customers, employees, colleagues, and vendors. For business and marketing advice, consider joining a medical equipment suppliers association that serves your geographical area.

What is the growth potential for a home health medical supply store business?

While your target niche is home healthcare, this doesn’t mean you are limited to homebound patients only. The Homecare and Assisted Living market offers an annual earning potential of $59.6 million revenue, while the Assisted Living market offers $17.6 million in annual revenue. And, with an increase in the world population over the last decade, the industry is poised for continued growth.

TRUiC's YouTube Channel

For fun informative videos about starting a business visit the TRUiC YouTube Channel or subscribe to view later.

Take the Next Step

Find a business mentor.

One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.

Having a support network in place to turn to during tough times is a major factor of success for new business owners.

Learn from other business owners

Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.

Resources to Help Women in Business

There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:

If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.

What are some insider tips for jump starting a home health medical supply store business?

Industry leaders recommend offering a variety of options for each type of product. While your Medicare customer may require a basic model, the cash-paying client may opt for top-of-the-line products. When designing your showroom, set the displays up like a patient room, including everything the customer might need. During the planning stages, consult with your state medical board or Board of Pharmacy regarding any specialized licenses, restrictions, and confidentiality requirements in your state. If you plan to accept Medicaid and Medicare, begin the inquiry and eligibility process early.

How and when to build a team

When first opening your doors, you should be able to manage the business solo. However, as it continues to grow, you will want additional manpower. Your staff should be honest and compassionate, with strong communication skills and extensive industry knowledge. While you may be able to find all of this in someone in their 20s, consider your clientele before hiring. Who are your customers going to be most comfortable talking to about their medical issues?

Useful Links

Real world examples.

  • Healthcare DME
  • Binson's Home Health Care Centers

Have a Question? Leave a Comment!

retail medical shop business plan

Retail Business Plan Template

Written by Dave Lavinsky

Growthink.com Retail Business Plan Template

Over the past 20+ years, we have helped over 10,000 entrepreneurs and business owners create business plans to start and grow their retail businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a retail business plan template step-by-step so you can create your plan today.

Download our Ultimate Retail Business Plan Template here >

What Is a Business Plan?

A business plan provides a snapshot of your retail business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Retail Business Plan

retail clothing

Sources of Funding for Retail Businesses

With regards to funding, the main sources of funding for a retail business are bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable. But they will want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for a retail business is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan. 

Venture capitalists will not fund a retail business. They might consider funding a chain, but never an individual location. This is because most venture capitalists are looking for millions of dollars in return when they make an investment, and an individual location could rarely achieve such results.

Finish Your Business Plan Today!

Retail business plan template example.

Your business plan should include 10 sections as follows:

Executive Summary

retail business plan merchandise

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of retail store you are operating and the status; for example, are you a startup, do you have a retail business that you would like to grow, or are you operating a chain of retail businesses.

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the retail industry. Discuss the type of retail store you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.

Company Analysis

In your company analysis, you will detail the type of retail business you are operating.

For example, you might operate one of the following types:

  • Speciality Store – a store with a tight focus (e.g., hip apparel for women)
  • Off-Priced/Used Goods Store – sells massively discounted or used products
  • Department Store – often located at a mall and offer tons of products (e.g., Macy’s)
  • Supermarket – focuses primarily on food items
  • Convenience Store – offers just the most popular items a supermarket offers in a much smaller location
  • Drug Store/Pharmacy – primarily offer medicines and medical products
  • Discount Store – offer large inventories at low prices (e.g., Walmart)
  • Hypermarket – offer many food and non-food items often in large quantities at a discount (e.g., Costco)
  • E-commerce – offers products for sale online (e.g., Amazon)

retail business salesperson

Include answers to question such as:

  • When and why did you start the business?
  • What milestones have you achieved to date? Milestones could include sales goals you’ve reached, new store openings, etc.
  • Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the retail business.

While this may seem unnecessary, it serves multiple purposes.

First, researching the retail industry educates you. It helps you understand the market in which you are operating. 

Secondly, market research can improve your strategy particularly if your research identifies market trends. For example, if there was a trend towards local retail businesses with online counterparts, it would be helpful to ensure your plan calls for a significant online presence.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your retail business plan:

  • How big is the retail business (in dollars)?
  • Is the market declining or increasing?
  • Who are the key competitors in your local market?
  • Who are the key suppliers in the market?
  • What trends are affecting the industry?
  • What is the industry’s growth forecast over the next 5 – 10 years?
  • What is the relevant market size? That is, how big is the potential market for your retail business. You can extrapolate such a figure by assessing the size of your niche’s market in the entire country and then applying that figure to your local population.

Customer Analysis

retail lighting

The following are examples of customer segments: college students, sports enthusiasts, soccer moms, techies, teens, baby boomers, etc.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of retail business you operate. Clearly baby boomers would want a different atmosphere, pricing and product options, and would respond to different marketing promotions than teens.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most retail businesses primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

Finish Your Retail Business Plan in 1 Day!

Don’t you wish there was a faster, easier way to finish your business plan?

With Growthink’s Ultimate Retail Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other retail businesses. They are most likely local businesses who sell similar items to you.

Indirect competitors are other options that customers have to purchase from you that aren’t direct competitors. You most likely will have online competitors; companies that sell the same or similar items to you, but which operate online.

retail business shop owner

  • What types of customers do they serve?
  • What products do they offer?
  • What is their pricing (premium, low, etc.)?
  • What are they good at?
  • What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. Look at review websites to gain this information.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

  • Will you provide superior products or services?
  • Will you provide products that your competitors don’t?
  • Will you make it easier or faster for customers to acquire your products?
  • Will you provide better customer service?
  • Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.

Marketing Plan

retail business plan merchant

Product : in the product section you should reiterate the type of retail business that you documented in your Company Analysis. Then, detail the specific products you will be offering.

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the items you offer and their prices.

Place : Place refers to the location of your retail business. Document your location and mention how the location will impact your success. For example, is your retail business located next to a heavily populated office building, or gym, etc. Discuss how your location might provide a steady stream of customers. Also, if you operate or plan to operate kiosks, detail the locations where the kiosks will be placed.

Promotions : the final part of your retail business marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

  • Making your storefront extra appealing to attract passing customers
  • Social media marketing
  • Search engine optimization
  • Advertising in local papers and magazines
  • Reaching out to local bloggers and websites 
  • Partnerships with local organizations
  • Local radio advertising
  • Banner ads at local venues

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your retail business such as serving customers, procuring inventory, keeping the store clean, etc.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to serve your 5,000th customer, or when you hope to reach $X in sales. It could also be when you expect to hire your Xth employee or launch a new location.

Management Team

store owner

Ideally you and/or your team members have direct experience in the retail business. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in retail businesses and/or successfully running retail and small businesses.

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you serve 100 customers per day or 200? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : While balance sheets include much information, to simplify them to the key items you need to know about, balance sheets show your assets and liabilities. For instance, if you spend $100,000 on building out your retail business, that will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $100.000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt. For example, you may need to purchase inventories now that you can’t sell (and get paid for) for several months. During those months, you could run out of money.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a retail business:

  • Location build-out including design fees, construction, etc.
  • Cost of fixtures
  • Cost of initial inventory
  • Payroll or salaries paid to staff
  • Business insurance
  • Taxes and permits
  • Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your store design blueprint or location lease.

Retail Business Plan Summary

Putting together a business plan for your retail business is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert on retail business planning and know everything you need about writing a retail store business plan. You will really understand the retail business, your competition and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful retail store.

Download Our Retail Business Plan PDF

You can download our retail business plan PDF here . This is a business plan template you can use in PDF format.  

Retail Business Plan FAQs

What is the easiest way to complete my retail business plan.

Growthink's Ultimate Retail Business Plan Template allows you to quickly and easily complete your Retail Business Plan.

Where Can I Download a Retail Business Plan PDF?

You can download our retail business plan PDF template here . This is a business plan template you can use in PDF format.

Don’t you wish there was a faster, easier way to finish your Retail business plan?

OR, Let Us Develop Your Plan For You

Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.   Click here to see how a Growthink business planning consultant can create your business plan for you.

Other Helpful Business Plan Articles & Templates

Use This Simple Business Plan Template


Medical Shop Business Plan: How To Start Pharmacy Business

With the increasing need for medical assistance, the medical shop business is definitely flourishing with each passing day. The Pharmacy field provides the entrepreneurs with a profitable business idea as the margin of the products is really high.

Another perk of starting your own medical shop business in India is that the business doesn’t get affected by the economical crisis meaning you will never stop earning a profit, and also the medical shop is a kind of idea that can never go out of business .

Although there are a number of things that you must consider first before indulging yourself in the idea. As easy as it sounds, starting a medical shop is a bit complicated than you may think, but nothing that you can not manage. Being a part of the medicinal field, the medical shop business plan requires a high level of authenticity as it can put the lives of thousands of people at risk if you are not careful.

But there’s nothing to be worried about because in the article below we are going to introduce you with every aspect of starting your own pharmacy in India along with each and every requirement and how to convert your business in a profitable one.

medical shop business

First Things First

The first and most important thing to keep in mind before starting your own medical shop business is the degree of B. Pharma or M. Pharma. Do you possess the degree that is the compulsion for starting your own pharmacy? If yes then you can proceed with the plan and if no, then you must hire someone with the degree or you are not allowed to run the medical store.

Before hiring a professional to run the store for you, you must consider the following things. Apart from being qualified with a complete degree of B. Pharma or M. Pharma, the person should fulfill either of the conditions given below:

  • The graduate should be a registered pharmacist approved by the pharmacist department.
  • He must have the experience of at least one year working in the pharmacy before running the store.
  • He should have passed S.S.L.C with years of experience in dealing with drugs that are approved by the department of drug control.

Licensing and Permits Required

Licensing is kind of a big deal when it comes to any business plan concerning the medical field. For running your own medical store you need to acquire the following licenses:

1. Registration of Business

Before starting your own pharmacy, first, you need to decide which kind of firm you want to open. This includes sole proprietorship firm, private limited company or a partnership firm. For business registration in India, you need to visit the Ministry of Corporate affairs or click on this link .

2. Drug License

The drug license for your medical store can be obtained from the State Drug Control Department. This is different for each state. Although the procedure is the same for each.

After you apply for registration, it can only be used for a single store. As soon as you fill out the application form, the procedure will get started. Along with the application form, you will also have to send the required documents mentioned on the official site attached to the document.

Now in some time, the department will conduct an investigation on your store and as soon as it is completed you will receive your license.

3. Land Permit

A land permit is required for setting up a commercial unit. For your manufacturing business , you will need to contact the municipal corporation of your state. The whole list of the municipal corporations of different states of India is listed here .

4. GST Registration

GST Registration is the service tax registration of India. You need to visit the official government website for GST registration by clicking here .

Drug License

Setting Up The Commercial Unit

Location plays a big role in making your business successful there you should be extra careful while choosing one for your business plan. The location of your medical store should be available within the approachable range of the maximum number of your potential clients.

For example, a medical store near a hospital or a clinic will be the ideal location, but apart from this choosing a moderately populated residential area could also be great for the business. Also, don’t go for the area that is not saturated with the same kind of business as yours because it will make your medical store difficult to sustain.

The area of your commercial unit, however, depends on the scale of the business that you are going for. Although here we can give you an estimate of the basic requirement. If you want to open a small scale medical shop business then you are going to need an area of at least 10 sq. meters.

But if you are going for a slightly bigger version, like the wholesale retail business then you will require more than 15 sq. meters of area.

Taking up the franchise is not a requirement for starting a medical shop business rather an idea. This makes the beginning of your business plan really easy, however, it also restricts your success in some way and you will have to abide by all the customs as per the rule of the franchise that you decide to take.

The idea will also require you to invest a little more but on the bright side will save from most of the hassles. So if investing is not a problem for you, you can take the franchise of some successful drug store chain.

Setting Up The medical shop

Investment is often a hurdle for many entrepreneurs starting their own business plan. Not everybody has tons in deposits for the idea that they are pursuing. To solve this problem you can take help from the various investment sources that can help you in starting your own business plan.

You will need approximately 3 to 4 lakhs if you are thinking about starting a small scale business and will have to invest at least Rs. 7 to 8 lakhs to open a wholesale store.

For financing your business, you have three options, first is to take your business to the private investors and present your idea in front of them in an impressive manner and if they like your idea, they will provide you with required funding for your business.

Your next option is the venture capitalist . This is where people come to for large scale investment business plan. But it is also harder to get. The process of getting investment is the same as private investors.

The last and most reliable business investment source is bank loans. Banks provide business on the basis of the potential of your business idea. If they liked the idea, they will provide you with 70% of the required amount needed for the bank. These are online links to apply for business loans at bank  SBI , Bank Of Baroda , Axis Bank , ICICI , and HDFC Banks.

For starting a medical store in India the first thing you are going to need is medicines. The supply of medicines could be difficult as many are unfamiliar with the field so they have a hard time figuring out which medicines to keep or which manufacturing companies to contact. You have basically two options here:

You can either buy the required medicines from retailers or online stores individually or you can contact the companies that can make you available all the required medicines. It is suggested that you contact the companies directly as this will provide you a higher profit margin.

For storage purposes, you are going to need different shelves and drawers. The medicines should be stored carefully and you should differentiate between the medicines serving a different purpose to remove the possibility of confusion. They should also be labeled and stored in different boxes.

Apart from this, the refrigerator is a must for your drug store as some of the medicines require you to store them in a cool environment. These medicines include doses of insulin, vaccines, and antibiotics. The drug store overall should be really organized as drug store owners must be extra careful for obvious reasons.

medical Storage

Profit Margin

Profit Margin should be predefined before starting your own medical store. Although it varies from store to store and brand to brand. The profit margin in the drug stores could be anywhere starting from 20% and it could go as high as 1000% on the MRP.

The profit of your drug store depends on the success of your business but the profit margin could vary as per your accordance. You will get the most profit from selling the supplements of vitamins and proteins such as salines, contraceptives., multivitamins, proteins, etc.

You must do your research before defining the profit margin in your business. You should also consider the competition in your nearby area and get the idea of the profit margin that they are using. Because too much or too low will affect the success of your business.

Informal Partnership with Doctors

Tieing up with medical professionals and doctors is only formal when you are a part of a hospital. If you work individually you will have to make an informal tie-up with the doctors to make some extra profit. You can set up some kind of commission between you and the doctor in a way in which you both can be profited.

The idea will only work if you have a clinic or hospital in the area nearby because nobody is going to travel to a long distance to reach your store even if the doctor recommended.

Building a Customer Base

Building a customer base is necessary to ensure that your store never goes out of business. You can use various marketing strategies to spread the word about your business and then you will have to manage those customers so that they keep coming back to you.

You can provide some discount to your regular customers or could start some coupon schemes for the ones who are first-timers at your store. This will ensure the regularity of the customers as well as will help you make the new ones.

You can also include some additional services like home delivery which is the prime requirement in today’s world for people who can’t get out of their houses such as elder people or ones with some serious issues. These tactics will definitely help you in the long run.

medical Business Shop plan

If you are looking for more medical business ideas to start your business, then please read our article on most profitable health care business ideas .

Running a medical store is not only a profitable business idea but it is also a great responsibility. There are many ways to make this business plan a successful one, but nothing will prove right if you are not careful while dealing with a business like this.

Above we have stated everything concerned with starting your own medical shop in India. If you follow these steps properly there is nothing that can stop you from making this business idea successful. If you have any questions or suggestions you can give it to us by commenting in the section below. We would be more than happy to help you. Also, let us know if you find this article helpful.


Medical Supply Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Healthcare and Medical » Medical Supply

Are you about starting a medical supply company and need to write a plan? If YES, here is a detailed sample medical supply business plan template & FREE feasibility report. If the idea of owning a medical related business sounds good to you, then this is indeed the time to start your own medical supply business, create financial freedom, and be your own master.

Any known medical practitioner needs specific supplies to do their duties and these equipment need to be manufactured and supplied by a firm. Businesses that supply these equipment are growing on a daily basis. Below is a sample medical supply business plan template that will help you successfully write yours without much stress.

A Sample Medical Supply Business Plan Template

1. industry overview.

Players in the Medical supplies wholesaling industry purchase medical and surgical equipment, instruments and supplies, store these items at distribution centers, and deliver them to medical practitioners, clinics and hospitals.

A close study of the Medical Supplies Wholesaling industry reveals that revenue has increased steadily as the number of age-related non – elective procedures performed in the united states has increased. Rising product prices have also supported industry growth.

Revenue is projected to rise over the five years to 2022 as healthcare providers continue to invest in new equipment to keep up with growing demand for healthcare services. New product development by medical device manufacturers will also contribute to industry growth by offering new solutions to health issues.

The Medical Supplies Wholesaling industry is indeed a thriving in most countries of the world. In the United States of America, the industry generates over $194 billion annually from more than 13,223 medical supplies wholesaling companies.

The industry is responsible for the employment of over 218,294 people. Experts project that the industry will grow at a 1.9 percent annual rate between 2012 and 2017. The establishments in this industry that have dominant market shares in the United States of America are Cardinal Health Inc. and Owens & Minor Inc.

A recent report published by IBISWORLD shows that the barriers to entering the Medical Supplies Wholesaling industry are moderate. The importance of brand identity is minimal, because customers are concerned more with quality and price.

The low cost of customer switching will further ease the entry of new companies into the market. Switching costs are incidental and associated with changing transportation and communication systems.

Low switching costs encourage greater industry competition because new companies can more easily entice customers away from existing operators. The report also stated that, however, operators experience stringent regulatory controls and relatively high fixed costs , including warehousing technology, transportation equipment and complex machinery.

If you are contemplating starting your own medical supplies business in the United States, you should ensure that you carry out a thorough market survey and feasibility studies. If you get some key factors wrong before starting your any business, then you are likely going to struggle to stay afloat.

2. Executive Summary

Phil Jason® Medical Supplies, Inc. is a registered medical supplies wholesaling business that will be located in one of the busiest streets in Cape Coral – Florida. We settled for Cape Coral because it is one of the top 50 markets in the country for the coveted millennial renter.

An appreciable percentage of current tenants are millennials because of close proximity to employment, retail and recreation hubs.

We have been able to lease a facility that can fit into the kind of standard medical supplies wholesaling business that we intend launching and the facility is located in a corner piece property close to the largest commercial hub in Cape Coral – Florida.

Phil Jason® Medical Supplies, Inc. will supply a wide array of medical and surgical equipment, instruments and supplies from different manufacturers (brands) from the United States and abroad. We are set to services a wide range of clientele in and around Cape Coral – Florida.

We are aware that there are several medical supply wholesaling businesses all around Cape Coral – Florida, which is why we spent time and resources to conduct a thorough feasibility studies and market survey so as to be well positioned to compete with our competitors.

Phil Jason® Medical Supplies, Inc. will ensure that all our customers are given first class treatment whenever they do business with us. We have a CRM software that will enable us manage a one on one relationship with our customers no matter how large they grow to. We will ensure that we get our customers involved in the selection of brands that will be in our supply chain.

Phil Jason® Medical Supplies, Inc. will at all times demonstrate her commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.

We will ensure that we hold ourselves accountable to the highest standards by meeting our customers’ needs precisely and completely whenever they patronize our products.

Phil Jason® Medical Supplies, Inc. is owned by Phil Jason and his immediate family members. Phil Jason has Degree in Pharmacy and an MBA, with over 15 years’ experience in the medical supplies industry, working for some of the leading brands in the United States.

Although the business is launching out by concentrating only in Cape Coral – Florida, but there is a plan to engage in supplies all around major cities in the United States.

3. Our Products and Services

Phil Jason® Medical Supplies, Inc. is in the medical supplies business to service a wide range of clients and of course to make profits, which is why we will make available a wide range of medical and surgical equipment, instruments and supplies from top manufacturing brands in the United States and other countries of the world.

Our product offerings are listed below;

  • Nonelectronic medical, surgical, dental and veterinary instruments and apparatus, such as syringes, anesthesia apparatus, blood transfusion equipment, catheters, surgical clamps and medical thermometers, electromedical and electrotherapeutic apparatus, X-ray apparatus
  • Surgical appliances
  • Surgical instruments
  • Hospital beds and other specialized hospital furniture
  • Personal safety equipment

4. Our Mission and Vision Statement

  • Our vision is to become one of the leading brands in the medical supplies line of business in Florida and to establish a one stop medical supplies wholesaling company in Cape Coral – Florida and other key cities in the United States of America.
  • Our mission is to establish a world-class medical supplies wholesaling business that will make available a wide range of medical and surgical equipment from top manufacturing brands at affordable prices to businesses in and around Cape Coral – Florida and other key cities in the United States of America.

Our Business Structure

Our intention of starting a medical supplies wholesaling business is to build a standard company in Cape Coral – Florida. Although our company might not be as big as Cardinal Health Inc. and Owens & Minor Inc. et al, but will ensure that we put the right structures in place that will support the kind of growth that we have in mind while setting up the business.

We will ensure that we hire people that are qualified, honest, customer centric and are ready to work to help us build a prosperous business that will benefit all our stakeholders.

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of ten years or more. In view of that, we have decided to hire qualified and competent hands to occupy the following positions;

  • Chief Executive Officer (Owner)
  • Store Manager
  • Human Resources and Admin Manager

Merchandize Manager

Sales and Marketing Manager

  • Accountants/Cashiers
  • Sales Agents/Customer Services Executive

Truck and Van Drivers

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results
  • Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for fixing prices and signing business deals
  • Responsible for providing direction for the business
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization
  • Reports to the board

Admin and HR Manager

  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
  • Defining job positions for recruitment and managing interviewing process
  • Carrying out induction for new team members
  • Responsible for training, evaluation and assessment of employees
  • Responsible for arranging travel, meetings and appointments
  • Oversee the smooth running of the daily office activities.

Warehouse Manager:

  • Responsible for managing the daily activities in the warehouse
  • Ensures that proper records of medical and surgical equipment are kept and warehouse does not run out of products
  • Ensure that the warehouse facility is in tip top shape and goods are properly arranged and easy to locate
  • Control medical equipment and instrument distribution and supply chain inventory
  • Supervise the workforce in the warehouse.
  • Manage vendor relations, market visits, and the ongoing education and development of the organizations’ buying teams
  • Help to ensure consistent quality of medical and surgical equipment from different manufacturers are purchased and retailed in good price
  • Responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors
  • Ensures that the organization operates within stipulated budget.
  • Manage external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
  • Model demographic information and analyze the volumes of transactional data generated by customer purchases
  • Identify, prioritize, and reach out to new partners, and business opportunities et al
  • Identifies development opportunities; follows up on development leads and contacts
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Document all customer contact and information
  • Represent the company in strategic meetings
  • Help increase sales and growth for the company


  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensuring compliance with taxation legislation
  • Handles all financial transactions for the organization
  • Serves as internal auditor for the organization

Client Service Executive

  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with customers on the phone, uses every opportunity to build client’s interest in the company’s products and services
  • Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to customers when they make enquiries
  • Find out the customer’s needs, recommend, select and help locate the right merchandise, describe a product’s features and benefits.
  • Make suggestions and encourage purchase of products
  • Provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
  • Assists in loading and unloading goods/medical supplies
  • Maintains a logbook of their driving activities to ensure compliance with federal regulations governing the rest and work periods for operators.
  • Keeps a record of vehicle inspections and make sure the truck is equipped with safety equipment, such as hazardous material placards.
  • Assists the transport and logistics manager in planning their route according to a pick – up and delivery schedule.
  • Inspects vehicles for mechanical items and safety issues and perform preventative maintenance
  • Complies with truck driving rules and regulations (size, weight, route designations, parking, break periods etc.) as well as with company policies and procedures
  • Reports defects, accidents or violations

6. SWOT Analysis

We are quite aware that there are several medical supplies wholesaling businesses all over Cape Coral and even in the same location where we intend locating ours, which is why we are following the due process of establishing a business.

We know that if proper SWOT analysis is conducted for our business, we will be able to position our business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our risks and be equipped to confront our threats.

Phil Jason® Medical Supplies, Inc. employed the services of an expert HR and Business Analyst with bias in distribution to help us conduct a thorough SWOT analysis and to help us create a Business model that will help us achieve our business goals and objectives. This is the summary of the SWOT analysis that was conducted for Phil Jason® Medical Supplies, Inc.;

Our business is located in a city with heavy medical activities and also, we can boast of having good business relationship with top manufacturers in the medical and surgical equipment manufacturing industry in and around Cape Coral – Florida.

A major weakness that may count against us is the fact that we are a new medical supplies wholesaling business in Cape Coral – Florida and we don’t have the financial capacity to compete with multi – million dollars medical supplies wholesaling outlets like Cardinal Health Inc. and Owens & Minor Inc. when it comes to supplying at a rock bottom prices.

  • Opportunities:

The fact that we are going to be operating our business close to the largest commercial hub in Cape Coral – Florida provides us with unlimited opportunities to sell our medical and surgical equipment to a large number of hospitals and other medical facilities.

We have been able to conduct thorough feasibility studies and market survey and we know what our potential clients will be looking for when they contact us; we are well positioned to take on the opportunities that will come our way.

A major threat that we are going to face as a medical supply business operating in the United States of America is uncertainty in government policies as it relates to price control and influx of medical and surgical equipment manufactured outside the United States of America.

When the prices charged by manufacturers to wholesalers’ declines, wholesalers typically have to reduce their selling prices to retailers. This results in subdued revenue growth for wholesalers, even if demand expands.


  • Market Trends

If you are conversant with medical supply business, you will quite agree that most medical supply businesses usually locate their warehouse close to medical facilities; it enables them make quick sales.

So also, the need to meet up with international best practices and conforming with the regulatory authority will result in revenue growth, but profit margins will stagnate as medical supplies wholesaling businesses keep prices low to attract more sales amid growing competition.

A close watch on the medical supplies business activities reveals that the industry has indeed done pretty well due to the strong demand for latest and efficient medical and surgical equipment, instruments and supplies. As part of marketing strategies, medical supplies wholesaling companies engage in massive clearance sales to attract customers. It is a strategy that helps them welcome new customers and also reinforce the loyalty of old customers.

8. Our Target Market

We have positioned our medical supplies wholesaling business to service businesses in the healthcare industry in and around Cape Coral – Florida and every other location where franchise cum supplier will be located all over key cities in the United States of America and Canada.

We have conducted our market research and feasibility studies and we have ideas of what our target market would be expecting from us. We are in business to supply a wide range of medical and surgical equipment, instruments and supplies to the following customers;

  • Medical laboratories
  • Medical colleges
  • Dental clinics
  • Optical centers
  • Medical and surgical equipment retailers

Our Competitive Advantage

A close study of the medical supplies wholesaling industry reveals that the market has become much more intensely competitive over the last decade. As a matter of fact, you have to be highly creative, customer centric and proactive if you must survive in this industry.

We are aware of the stiff competition and we are well prepared to compete favorably with other leading businesses in Cape Coral – Florida.

One thing is certain; we will ensure that we have a wide range of medical and surgical equipment, instruments and supplies from leading manufacturers available in our showroom and warehouse at all times. It will be difficult for customers to visit our showroom and warehouse and not see the type of equipment they are looking for.

Lastly, our employees will be well taken care of, and their welfare package will be among the best within our category in the industry meaning that they will be more than willing to build the business with us and help deliver our set goals and objectives.

We will also give good working conditions and commissions to freelance sales agents that we will recruit from time to time.


  • Sources of Income

Phil Jason® Medical Supplies, Inc. is in business to retail a wide range of medical and surgical equipment, instruments and supplies in and around Cape Coral – Florida. We are in the industry to maximize profits and we are going to ensure that we achieve our business goals and objectives. Phil Jason® Medical Supplies, Inc. will generate income by supplying the following products;

10. Sales Forecast

One thing is certain when it comes to medical supplies wholesaling business, if your showroom and warehouse are stocked with various types of medical and surgical equipment and is centrally positioned, you will always attract customers cum sales.

We are well positioned to take on the available market in Cape Coral – Florida and we are quite optimistic that we will meet our set target of generating enough income/profits from our first six months of operation and grow the business and our clientele base.

We have been able to examine the medical supplies wholesaling industry, we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. Below are the sales projections for Phil Jason® Medical Supplies, Inc. it is based on the location of our business and other factors as it relates to medical supplies wholesaling startups in the United States;

  • First Fiscal Year (FY1): $450,000
  • Second Fiscal Year (FY2): $950,000
  • Third Fiscal Year (FY3): $1.850 Million

N.B : This projection was done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor retailing same services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

Before choosing a location for Phil Jason® Medical Supplies, Inc. we conducted a thorough market survey and feasibility studies in order for us to be able to penetrate the available market and become the preferred choice for hospitals and healthcare facilities in and around Cape Coral – Florida.

We have detailed information and data that we were able to utilize to structure our business to attract the number of customers we want to attract per time.

We hired experts who have good understanding of the medical supplies wholesaling industry to help us develop marketing strategies that will help us achieve our business goal of winning a larger percentage of the available market in Cape Coral – Florida.

In summary, Phil Jason® Medical Supplies, Inc. will adopt the following sales and marketing approach to win customers over;

  • Introduce our medical supplies wholesaling by sending introductory letters alongside our brochure to hospitals, dental clinics, optical centers, medical laboratories, medical and surgical equipment retailers and key stakeholders in Cape Coral – Florida
  • Ensure that we have a wide range of medical and surgical equipment, instruments and supplies from different brands at all times.
  • Make use of attractive handbills to create awareness and also to give direction to our showroom
  • Position our signage / flexi banners at strategic places around Cape Coral – Florida
  • Create a loyalty plan that will enable us reward our regular customers
  • List our business and products on yellow pages ads (local directories)
  • Leverage on the internet to promote our business
  • Engage in direct marketing and sales
  • Encourage the use of Word of mouth marketing (referrals)
  • Join local chambers of commerce and industries to network and market our products

11. Publicity and Advertising Strategy

Despite the fact that our medical supply showroom is well located, we will still go ahead to intensify publicity for the business.

Phil Jason® Medical Supplies, Inc. has a long-term plan of opening outlets in various locations all around Florida and key cities in the United States, which is why we will deliberately build our brand to be well accepted in Cape Coral before venturing out. Here are the platforms we intend leveraging on to promote and advertise Phil Jason® Medical Supplies, Inc.;

  • Place adverts on community based newspapers, radio and TV stations.
  • Encourage the use of word of mouth publicity from our loyal customers
  • Leverage on the internet and social media platforms like; YouTube, Instagram, Facebook, Twitter, LinkedIn, Snapchat, Google+ and other platforms to promote our business.
  • Ensure that our we position our banners and billboards in strategic positions all around Cape Coral – Florida
  • Distribute our fliers and handbills in target areas in and around our neighborhood
  • Contact hospitals, dental clinics, optical center, medical laboratories and other health facilities by calling them up and informing them of Phil Jason® Medical Supplies, Inc. and the products we sell
  • Advertise our medical supplies wholesaling business in our official website and employ strategies that will help us pull traffic to the site
  • Brand all our official cars and distribution vans and ensure that all our staff members and management staff wear our branded shirt or cap at regular intervals.

12. Our Pricing Strategy

Aside from quality, pricing is one of the key factors that gives leverage to a medical supplies wholesaling business, which is why big players like Cardinal Health Inc. and Owens & Minor Inc. and co will attract loads of clients.

We know we don’t have the capacity to compete with market leaders in the industry, but we will ensure that the prices and quality of all the medical and surgical instruments and supplies that are available in our supply chain are competitive with what is obtainable in the industry.

  • Payment Options

The payment policy adopted by Phil Jason® Medical Supplies, Inc. is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America. Here are the payment options that Phil Jason® Medical Supplies, Inc. will make available to her clients;

  • Payment via bank transfer
  • Payment via credit cards / Point of Sale Machines (POS Machines)
  • Payment via online bank transfer
  • Payment via check
  • Payment via mobile money transfer
  • Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our clients make payment for their purchases without any stress on their part.

13. Startup Expenditure (Budget)

From our market survey and feasibility studies, we have come up with a detailed budget for establishing a standard medical supplies business and here are the key areas where we will spend our start-up capital;

  • The total fee for registering the business in the United States of America – $750.
  • Legal expenses for obtaining licenses and permits as well as the accounting services (software, P.O.S machines and other software) – $3,300.
  • Marketing promotion expenses for the grand opening of Phil Jason® Medical Supplies, Inc. in the amount of $3,500 and as well as flyer printing (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
  • The cost for hiring business consultant – $2,500.
  • Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $2,400.
  • The cost for payment of rent for 12 months at $1.76 per square feet in the total amount of $105,600.
  • The cost for warehouse remodeling (construction of racks and shelves) – $20,000.
  • Other start-up expenses including stationery ($500) and phone and utility deposits ($2,500).
  • Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $60,000
  • The cost for start-up inventory (stocking with a wide range of medical and surgical equipment, instruments and supplies from different manufacturing brands) – $550,000
  • The cost for the purchase of distribution trucks – $29,500
  • The cost for store equipment (cash register, security, ventilation, signage) – $13,750
  • The cost of purchase and installation of CCTVs: $10,000
  • The cost for the purchase of office furniture and gadgets (Computers, Printers, Telephone, TVs, Sound System, tables and chairs et al): $4,000.
  • The cost of launching a website: $600
  • Miscellaneous: $10,000

We would need an estimate of $750,000 to successfully set up our medical supplies wholesaling business in Cape Coral – Florida.

Generating Funds/Startup Capital for Phil Jason® Medical Supplies, Inc.

Phil Jason® Medical Supplies, Inc. is a private registered business that is solely owned and financed by Phil Jason and his immediate family members. They do not intend to welcome any external business partner which is why he has decided to restrict the sourcing of the startup capital to 3 major sources.

  • Generate part of the startup capital from personal savings
  • Source for soft loans from family members and friends
  • Apply for loan from the bank

N.B: We have been able to generate about $250,000 ( Personal savings $200,000 and soft loan from family members $50,000 ) and we are at the final stages of obtaining a loan facility of $500,000 from our bank. All the papers and documents have been signed and submitted, the loan has been approved and any moment from now our account will be credited with the amount.

14. Sustainability and Expansion Strategy

Part of the plans we have in place to sustain Phil Jason® Medical Supplies, Inc. is to ensure that we continue to make available a wide range of medical and surgical equipment, deliver quality services, and improvise on how to do things faster and cheaper. We are not going to relent in providing a conducive environment for our workers.

We are quite aware that our customers are key component to the growth and survival of our business hence we are going to continuously engage them to give us ideas on how to serve them better and the products they want to see in our supply chain. We will not waste time in adopting new technology, best practices and diversifying our services.

Phil Jason® Medical Supplies, Inc. will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List/Milestone

  • Business Registration: Completed
  • Opening of Corporate Bank Accounts: Completed
  • Securing Point of Sales (POS) Machines: Completed
  • Opening Mobile Money Accounts: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Application for business license and permit: Completed
  • Purchase of Insurance for the Business: Completed
  • Leasing of facility and remodeling the shop: In Progress
  • Conducting Feasibility Studies: Completed
  • Generating capital from family members: Completed
  • Applications for Loan from the bank: In Progress
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents and other relevant Legal Documents: In Progress
  • Design of The Company’s Logo: Completed
  • Printing of Promotional Materials: In Progress
  • Recruitment of employees: In Progress
  • Purchase of the needed furniture, racks, shelves, computers, electronic appliances, office appliances and CCTV: In progress
  • Creating Official Website for the Company: In Progress
  • Creating Awareness for the business both online and around the community: In Progress
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Strategies To Increase Your Medical Supplies Retail Store Sales & Profitability

By henry sheykin, resources on medical supplies retail store.

  • Financial Model
  • Business Plan
  • Value Proposition
  • One-Page Business Plan


Welcome to our blog post on strategies to increase your medical supplies retail store sales and profitability. In today’s competitive market, it is crucial for medical supplies retailers to continually seek ways to boost their sales and enhance their bottom line. According to the latest statistical information, the medical supplies industry is experiencing significant growth, making it a prime opportunity for retailers to capitalize on this trend. In this article, we will explore some effective strategies that can help you achieve higher sales and improve your overall profitability. So, let’s dive in and discover the key techniques to drive success in your medical supplies retail business.

Expand product offerings

In order to increase sales and profitability, one effective strategy for medical supplies retail stores is to expand their product offerings. By diversifying the range of products available, these stores can cater to a wider customer base and meet the diverse needs of healthcare providers and institutions.

One tip to successfully expand product offerings is to conduct market research and analyze the demand for different types of medical products. Identify the gaps in the market and determine which products are in high demand but currently unavailable or not easily accessible. This will allow the store to capitalize on untapped opportunities and gain a competitive edge.

Furthermore, establishing partnerships with reputable manufacturers and suppliers can help ensure a consistent supply of high-quality products. These partnerships can also lead to exclusive deals and discounts, enabling the store to offer competitive prices.

Expanding product offerings can greatly impact sales and profits. By offering a comprehensive range of medical supplies, the store becomes a one-stop-shop for healthcare providers, increasing customer satisfaction and loyalty. This can result in repeat business and positive word-of-mouth referrals.

Let's consider an example calculation to illustrate the potential impact on sales and profits. Suppose the medical supplies retail store currently offers 500 different products and generates an average monthly revenue of $50,000. By expanding the product offerings to 1,000 items, it can attract more customers and increase sales by 20%.

With a 20% increase in sales, the monthly revenue would rise to $60,000. Assuming a profit margin of 25%, the additional sales would contribute an extra $2,500 to the monthly profit. Over the course of a year, this translates to an additional $30,000 in profit.

To summarize, expanding product offerings can lead to increased sales, customer satisfaction, and profitability for medical supplies retail stores. Conducting market research, establishing partnerships, and providing a diverse range of products are key elements of implementing this strategy effectively.

Enhance online presence

Enhancing your online presence is crucial in today's digital age, especially for a medical supplies retail store. A strong online presence can significantly impact your sales and profitability, as it allows you to reach a wider audience and attract potential customers who may not be familiar with your store. Here are some tips and tricks to enhance your online presence:

  • Develop a user-friendly website: Invest in creating a well-designed, easy-to-navigate website for your medical supplies retail store. Ensure that your website showcases your products, provides detailed descriptions, and includes clear calls-to-action for visitors to make purchases. Make sure the website is mobile-friendly as well.
  • Optimize for search engines: Implement search engine optimization (SEO) strategies to improve your website's visibility on search engines like Google. Research and include relevant keywords related to medical supplies and your target audience. This will help potential customers find your website when searching for specific products.
  • Engage in content marketing: Create valuable and informative content related to medical supplies, healthcare, and relevant topics that your target audience might be interested in. Publish blog posts, articles, and guides on your website regularly. This will not only attract potential customers but also establish your store as a credible source of information.
  • Leverage social media platforms: Establish a strong presence on popular social media platforms such as Facebook, Instagram, and Twitter. Share engaging content, interact with your audience, and promote your products. Use platforms like Facebook ads to reach a wider audience and drive traffic to your website.
  • Enable online purchasing options: Make it convenient for customers to purchase medical supplies from your store by offering online purchasing options. Ensure that your website has a secure and easy-to-use e-commerce platform, allowing customers to browse, select, and purchase products online.

Implementing these strategies will have a significant impact on your sales and profitability. By enhancing your online presence, you can attract more customers, increase brand awareness, and generate more online and in-store sales. Let's consider an example calculation:

Assume that by implementing these strategies, your monthly online sales increase by 20% and overall sales (both online and in-store) increase by 10%. If your current monthly sales revenue is $50,000, the increase in sales would result in an additional $5,000 in revenue. Considering an average profit margin of 15%, your profit would increase by $750 per month.

By investing in enhancing your online presence, you can effectively boost your sales and profitability while ensuring that your medical supplies retail store stays competitive in the digital marketplace.

Establish partnerships with healthcare providers

Partnering with healthcare providers can significantly boost your medical supplies retail store's sales and profitability. By forging strong relationships with hospitals, clinics, and individual healthcare practitioners, you can ensure a steady demand for your products and create a reliable revenue stream. Here are some tips and tricks to help you establish these valuable partnerships:

  • Research and identify potential partners: Start by researching healthcare providers in your area and identifying those that align with your target market. Look for providers who share similar values and goals, as this will make collaboration easier.
  • Reach out and make connections: Once you have identified potential partners, reach out to them and initiate a conversation. Attend healthcare industry events and conferences to meet healthcare practitioners face-to-face and establish a personal connection.
  • Showcase your expertise and value: Position your store as a trusted expert in the industry. Highlight your knowledge of medical products and showcase the value your store can provide to healthcare providers. This could include offering specialized training, after-sales support, or access to exclusive product lines.
  • Create mutually beneficial partnerships: Seek ways to create win-win partnerships with healthcare providers. Offer incentives such as volume discounts, exclusive contracts, or preferred supplier status. This will not only benefit the healthcare provider but also help you secure a steady stream of orders.

The impact on sales and profits:

Establishing partnerships with healthcare providers can lead to a significant increase in sales and profits for your retail store. By becoming a preferred supplier for healthcare institutions, you are more likely to receive regular and larger orders. This increased demand can result in higher sales volumes, leading to improved revenue and profitability.

Example calculation:

Let's assume that partnering with one major hospital results in an additional 50 orders per month, with an average order value of $500. This would generate an extra $25,000 in monthly revenue. Considering the profit margin of your store is 20%, this partnership alone could contribute an additional $5,000 to your monthly profits.

By actively seeking partnerships with healthcare providers and leveraging those relationships effectively, you can achieve sustainable growth for your medical supplies retail store.

Offer Competitive Pricing

When it comes to increasing sales and profitability for your medical supplies retail store, one crucial strategy is to offer competitive pricing. This means setting your prices at a level that is attractive to customers while still allowing you to make a profit. Here are a few tips and tricks on how to effectively implement this strategy:

  • Research your competitors: Conduct thorough market research to understand the pricing strategies of your competitors. Analyze their offerings and identify opportunities where you can offer better prices without compromising on quality.
  • Identify cost-saving measures: Look for ways to reduce your operational costs without compromising the quality of your products. This could include negotiating better deals with suppliers, streamlining your supply chain, or exploring bulk purchasing options.
  • Implement tiered pricing: Consider implementing a tiered pricing structure to cater to different customer segments. For example, you can offer discounted prices for bulk orders or provide loyalty discounts for repeat customers.
  • Create value bundles: Combine related products into value bundles to offer customers a better deal. This can be particularly effective when selling items that are commonly purchased together, as it encourages customers to buy more while feeling like they are getting a good deal.
  • Utilize promotional pricing: Take advantage of promotional campaigns to drive sales and attract new customers. Temporary price reductions, limited-time offers, or special discounts can create a sense of urgency and encourage customers to make a purchase.

Implementing a competitive pricing strategy can have a significant impact on your sales and profits. By offering attractive prices, you establish your store as a cost-effective option for healthcare providers and institutions. This can lead to increased customer loyalty and repeat business.

Let's consider an example calculation to showcase the potential impact. Suppose your store offers a commonly used medical product at $50, while your competitors are selling it for $60. By undercutting their prices and offering it for $45, you attract a larger customer base. Assuming you sell 100 units per month, this pricing strategy can result in an additional $1,500 in sales. Over a year, this translates to $18,000 in increased revenue.

In conclusion, offering competitive pricing is a powerful strategy to increase your medical supplies retail store's sales and profitability. By implementing these tips and tricks, you can maximize your chances of success in a highly competitive industry.

Provide exceptional customer service

Exceptional customer service plays a crucial role in increasing sales and profitability for a medical supplies retail store. By going above and beyond to meet the needs and expectations of your customers, you can build loyalty, attract new customers, and ultimately drive revenue growth.

Here are some tips and tricks to help you provide exceptional customer service:

  • Invest in staff training: Regularly train and educate your staff members on how to deliver excellent customer service. This includes effective communication skills, product knowledge, and problem-solving techniques.
  • Personalize the customer experience: Take the time to understand your customers' unique needs and preferences. Tailor your recommendations and solutions accordingly, making them feel valued and understood.
  • Responsive communication: Be prompt and responsive in your communication with customers. Whether it's through phone calls, emails, or social media, make sure their inquiries and concerns are addressed in a timely manner.
  • Go the extra mile: Surprise and delight your customers by going above and beyond their expectations. This could include offering free samples, providing additional product information, or following up after a purchase to ensure satisfaction.
  • Handle complaints effectively: Even with the best customer service, complaints may arise. Train your staff on how to handle complaints professionally and empathetically. Actively listen to customers, apologize when necessary, and offer appropriate solutions to resolve the issue.

The impact of providing exceptional customer service extends beyond customer satisfaction. It directly influences sales and profitability. Satisfied customers are more likely to make repeat purchases, refer your store to others, and leave positive reviews, which attracts new customers.

To illustrate the impact, let's consider an example calculation:

Assuming your medical supplies retail store has 500 customers per month, with an average purchase value of $100. If you can increase customer retention by 10% through exceptional customer service, that means you have an additional 50 loyal customers every month. Over a year, this translates to 600 new loyal customers.

If each loyal customer makes an additional purchase of $100 per month, the increased revenue from customer retention would amount to $60,000 annually. Furthermore, the positive word-of-mouth generated by these loyal customers would also attract new customers, further boosting sales and profitability.

In conclusion, prioritizing exceptional customer service is not only vital for customer satisfaction but also has a significant impact on your medical supplies retail store's sales and profitability. Invest in training, personalize the experience, be responsive, go the extra mile, and handle complaints effectively to create a loyal customer base and drive revenue growth.

Implement targeted marketing campaigns

In order to increase sales and profitability for your medical supplies retail store, it is crucial to implement targeted marketing campaigns. By tailoring your marketing efforts to specific segments of your target audience, you can maximize the effectiveness of your promotional activities.

Here are some tips and tricks to help you implement targeted marketing campaigns:

  • Identify your target audience: Begin by understanding who your ideal customers are. Consider their demographics, healthcare needs, and purchasing behavior. This will allow you to create marketing messages that resonate with them.
  • Segment your audience: Divide your target audience into smaller, more manageable segments based on common characteristics. This could be by age, location, medical specialty, or any other relevant factor. By doing so, you can tailor your marketing campaigns to each specific segment.
  • Create personalized content: Craft marketing materials that speak directly to each segment of your audience. This could include customized emails, social media posts, and website content. By providing relevant and personalized information, you can increase engagement and conversion rates.
  • Utilize targeted advertising: Leverage online advertising platforms, such as Google Ads or social media ads, to reach your segmented audience effectively. Use specific keywords and demographic targeting options to ensure your ads are shown to the right people at the right time.
  • Measure and analyze results: Regularly monitor the performance of your marketing campaigns. Analyze key metrics such as click-through rates, conversion rates, and return on investment. This data will help you optimize your strategies and make informed decisions moving forward.

The impact on sales and profits: Implementing targeted marketing campaigns can have a significant impact on your medical supplies retail store's sales and profitability. By reaching the right audience with tailored messages, you will attract more qualified leads and increase conversion rates. Moreover, personalized marketing efforts often lead to higher customer satisfaction and loyalty, resulting in repeat purchases and referrals.

Example calculation: Let's say you have identified a segment of healthcare practitioners specializing in orthopedics. By utilizing targeted marketing campaigns, you create a personalized email campaign highlighting your store's orthopedic products and exclusive discounts. As a result, you achieve a 10% conversion rate, with each customer making an average purchase of $500. If you send this campaign to 500 orthopedic specialists, your total sales revenue would be $25,000. This demonstrates the potential revenue increase that can be achieved through targeted marketing efforts.

Streamline inventory management

Effective inventory management is crucial for the success of any medical supplies retail store. By streamlining your inventory management process, you can ensure that you always have the right products in stock, minimize wastage, and maximize sales and profitability. Here are some tips and tricks to help you improve your inventory management strategy:

  • 1. Implement an automated inventory tracking system: Investing in a robust inventory tracking system can greatly simplify the management of your store's inventory. By automating the process, you can accurately track stock levels, receive timely alerts for low stock or expiring products, and efficiently place orders to replenish inventory.
  • 2. Categorize your products: Organizing your products into categories can make it easier to manage and locate specific items. Assigning unique identifiers and barcodes to each product can further streamline the tracking process and reduce the chances of errors.
  • 3. Optimize order quantities: Analyze sales data and trends to determine the optimal order quantities for different products. Ordering too much can tie up your capital and increase the risk of products expiring or becoming obsolete, while ordering too little can result in stockouts and missed sales opportunities.
  • 4. Establish strong relationships with suppliers: Building strong relationships with reliable suppliers is key to maintaining a steady supply of quality products. Negotiate favorable terms, such as flexible payment options and discounts for bulk orders, to improve your profitability.
  • 5. Implement a just-in-time (JIT) inventory system: JIT inventory management involves ordering products in smaller quantities and restocking only when needed. This strategy can help reduce holding costs and minimize wastage, while ensuring that you always have products available to meet customer demand.

The impact of streamlining inventory management on sales and profits can be significant. By accurately tracking your inventory, you can avoid stockouts, fulfill customer orders promptly, and minimize the need for costly expedited shipping. This, in turn, can lead to increased customer satisfaction, repeat business, and word-of-mouth referrals.

To illustrate the financial benefits, let's consider an example. Suppose you currently experience stockouts on average once a week, resulting in a loss of $500 in potential sales each time. By implementing a streamlined inventory management system that reduces stockouts to once a month, you could potentially save $2,000 in lost sales per month. Over a year, this amounts to a significant increase in revenue and profitability.

Offer value-added services

Value-added services play a crucial role in boosting sales and profitability for medical supplies retail stores. By offering additional benefits and support to customers, these value-added services can create a competitive advantage and enhance customer satisfaction, leading to increased sales and repeat business.

Here are some tips and tricks to effectively implement value-added services in your medical supplies retail store:

  • Product Training: Provide comprehensive product training to your customers, especially to healthcare practitioners who may require in-depth knowledge about the medical supplies they purchase. This can be achieved through workshops, demonstrations, or online tutorials. Knowledgeable customers are more likely to make confident purchases, thereby increasing sales.
  • After-sales Support: Establish a dedicated customer support team that can assist customers with any queries or issues they may have post-purchase. Timely and reliable after-sales support builds trust and loyalty, encouraging customers to choose your store over competitors.
  • Customization Options: Offer customization services for certain products. This enables customers to tailor the products to their specific needs, providing them with added convenience and satisfaction. Customized products often command higher prices, contributing to increased profitability.
  • Collaborate with Healthcare Professionals: Partner with healthcare professionals or organizations to provide expert advice or consultation services related to the medical supplies you offer. This collaboration can enhance your store's credibility and attract a larger customer base, leading to improved sales and profitability.

The implementation of value-added services can significantly impact your store's sales and profits. By offering these services, you are not only differentiating your store from competitors but also fostering customer loyalty and satisfaction.

For example, let's consider a scenario where your medical supplies retail store introduces product training sessions for healthcare practitioners. By investing in training resources and organizing regular workshops, you enhance the knowledge and confidence of these practitioners when recommending and purchasing your products. As a result, they become more likely to choose your store for their medical supply needs. Assuming an average increase of 20% in sales generated from these trained practitioners, you can calculate the impact on your sales and profits accordingly.

Overall, implementing value-added services in your medical supplies retail store ensures that you go beyond simply selling products. It allows you to build strong relationships with customers, create a positive brand image, and ultimately drive sales and profitability.

Optimize supply chain efficiency

One of the key strategies to increase sales and profitability in a medical supplies retail store is to optimize the efficiency of your supply chain. This involves streamlining the process of sourcing, acquiring, and delivering the products to your customers.

Here are some tips and tricks to help you optimize your supply chain:

  • 1. Establish strong relationships with suppliers: Build strong partnerships with reliable and reputable suppliers who can consistently provide high-quality products. By developing a strong network of suppliers, you can negotiate better prices, ensure timely deliveries, and reduce the risk of stockouts or delays.
  • 2. Implement inventory management systems: Utilize advanced inventory management software to keep track of your stock levels in real-time. This will help you avoid overstocking or understocking situations, minimize wastage, and ensure that you always have the right products available for your customers.
  • 3. Opt for just-in-time (JIT) inventory: Adopt a just-in-time inventory system where you receive goods from suppliers only when they are needed. This reduces the need for large storage spaces and lowers the risk of dead stock. By optimizing your inventory levels, you can free up capital and invest in other sales-boosting activities.
  • 4. Streamline order processing and fulfillment: Implement efficient order processing systems to minimize errors and ensure quick fulfillment. Automate the process as much as possible, from order placement to invoicing and shipment tracking. This will result in faster turnaround times and improved customer satisfaction.
  • 5. Utilize data analytics: Leverage the power of data analytics to identify patterns and demand trends. By analyzing historical sales data and customer preferences, you can accurately forecast demand and adjust your inventory levels accordingly. This will help you avoid stockouts, reduce excess inventory, and maximize sales.

Impact on sales and profits:

Optimizing your supply chain efficiency can have a significant impact on your sales and profits. By implementing the above strategies, you can:

  • Ensure a steady and reliable supply of products, reducing the risk of stockouts and lost sales opportunities.
  • Minimize inventory holding costs and reduce the capital tied up in excess inventory.
  • Improve order fulfillment speed, leading to higher customer satisfaction and repeat business.
  • Lower operational costs through better negotiation with suppliers and reduced wastage.

Example Calculation:

Let's consider an example where optimizing the supply chain efficiency leads to a cost saving of $10,000 per year. By reinvesting this cost savings into marketing and promotional activities, you can attract more customers and increase sales by 20%. Assuming an average profit margin of 25%, the increased sales would result in a profit boost of $5,000.

Overall, optimizing your supply chain efficiency not only improves the operational aspects of your medical supplies retail store but also has a direct impact on sales and profits.

In conclusion, implementing effective strategies to increase sales and profitability in your medical supplies retail store is crucial for success in this competitive industry. By focusing on customer satisfaction, offering a diverse range of products, and leveraging digital marketing techniques, you can enhance your store's performance. It is also important to invest in staff training, maintain good relationships with suppliers, and regularly analyze sales data to identify areas for improvement. By following these strategies, you can increase revenue and achieve long-term success in the medical supplies retail sector.

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Business Tips for Medical Shop Owners [Best 10 Business Tips]

Did you know, as per the latest survey and reports on the global pharmaceutical business sector, the sector has witnessed significant growth in recent years? The sale of pharmaceutical products generated a revenue of 1.47 Billion USD in May 2020. The anticipations are that the pharmaceutical sector will experience a plethora of opportunities in recent years.

Are you looking forward to establishing the medical shop business or pharma related business and searching for the best business growth tips ? Then, read the researched and detailed writeup on how to expand the business and how to grow your business of a medicine shop with the easiest and best business tips.

Top 10 Business Tips for Medical Shop Owners

1. planning market research & analysis.

Medical shop business is one of the most profitable small-business ideas and considered an evergreen business idea in small to metro cities. Due to the plethora of medical shops available in the marketplace, the competition level among the medical shop owners is higher. So, to be a successful medical shop owner or to push your medical shop into a profitable business idea, you should do a structured and planned analysis of the market and competitors.

retail medical shop business plan

2. Drafting Structured and Appropriate Business Plan

A business plan is a step-by-step and structured approach to achieving any business's desired and targeted goals. So, it is vital to have a well-drafted and researched business plan for your business based on the market research and analysis that will suit your requirements, prerequisites, and other necessities. The business plan should include all the required information and details required to open your medical shop business or expand your medical shop business. The medical shop business plan should consist of every minute to essential information needed for your medical shop business such as the apt medical shop business model, total investment budget, competitors list, marketplace study, comprehensive list of medical shop supplies, and trusted medicine wholesale vendors contact list, and more.

APT written on wooden tiles on a wooden table with glasses and a book

3. Selecting the Apt Business Model

Did you know that different business models exist for the medical shop? There are various types of medical shops in the marketplace known for their specialised medical supplies providing services. Some of these medical shops are – community, clinical, industrial, hospital, consulting, regulatory, compounding, home-care, retail, and wholesale medical shops. So, based on your preference, you should select the apt business model for your medical shop.

4. Serving the Prerequisites

Did you have a B.Pharm or M.Pharm degree? If not, you will have to search and recruit a pharma graduate or postgraduate person to sell the medicines in your medical shop. It is mandatory to have a degree related to pharma to open a medical store or medicine related business. So, if you have the required degrees, you are eligible to open and run a medical store. Else you will have to recruit a full-time pharmacist with a legit pharma degree to obtain the Pharma licence or work permit for your medical store.

5. Expanding the Store Space or Searching for a Spacious store

To open a medical store or run a profitable medical store, you must have ample space with adequate storage space to store medicines and related supplies. So, while hunting for the medical store in the marketplace, you must keep the size of the store in mind. It is recommended to have at least 15 square meters of space to open a retail or wholesale medical store.

6. Planning Investment Rates and Allocating Budget

Once you have researched every possible prerequisite and created a comprehensive list of supplies and other materials needed for your medical store. The next and most vital step is to plan your investment rate and budget for your business. The budget allocation step helps allocate your funds and investment in the high priority section or business requirement. It will help you identify your business's primary and secondary needs, helping you plan your medical store business in the right direction.

7. Facilitating the Medical Shop with Cold Storage Facility

To run an efficient and profitable medical store, you must have a rich inventory with all the latest and essential medicines. Many drugs such as insulin, injection shots, vaccination shots need special conditions to store and refrigerator. So, it is required to have a cold storage facility if you are planning for a wholesale medical store. If you want to open a retail medical shop, you must have a refrigerator store with medical supplies complying with mandatory storage guidelines.

8. Adapting Digital Ways to Operate and Manage the Medical Shop

Digitalisation is one of the primary and essential requirements for any business. It can be in terms of generating invoices, monitoring inventory management, book-keeping, and more. So, adapt the best suited and appropriate digital ways to implement and manage various activities in your business. It will help you to save time. It will reduce your budget and investment in avoidable resources such as workforce for billing, unavailability or low-stock issue of essential medicines, and inaccurate billing issues.

9. Implementing the Marketing Strategies

One size doesn't fit everyone, so marketing strategies related to the different business niche. It can be possible that the marketing strategy followed by your competitor medical store owner could not be beneficial for you. So, always do thorough research on the latest marketing strategies related to your medical store business model. Then plan out a structured approach to implement the marketing strategies suitable for your medical store business.

Compass needle pointing the green word strategy

10. Analysing and Maintaining the Business and Marketing Strategies

Once you have implemented your well-researched business and marketing tactics to your medical store, it is essential to periodically analyse and maintain the various campaigns and strategies' performance. Practising analysing and supporting the business and marketing strategies will help you identify the loopholes, issues, and pain points related to your business. They can be either low stock products, unavailability of top-selling medicines, outdated marketing campaigns, and other related issues that may affect the profit and sale of your medical store business.

Bottom Line

This article has outlined how to expand business in medicines or pharmacy business with small business tips . Also, the mentioned detailed steps and small business tips would be the best guide for you to efficiently and subtly carry out the medicine-related business strategies and tactics. Subsequently, focus on creating a structured business plan and marketing strategies and tactics to grow and expand the medicine shop within a couple of months.

1) How to Make Your Small Business a Large Business? 2) Which are some profitable roadside business? 3) How to Get a License for a Homoeopathy Medicine Shop? 4) OkCredit: All you need to know about OkCredit & how it works. 5) Medical Equipments Manufacturers in India

Stay updated with new business ideas & business tips with OkCredit blogs in English, Hindi, Malayalam, Marathi & more! Download OkCredit now & get rid of your bookkeeping hassles. OkCredit is 100% Made in India.

retail medical shop business plan

Q. How to grow my business as a medical shop?

Ans. To grow a medicine shop related business, you will need a structured business plan in which you will have to incorporate all the step-by-step procedures to launch or grow your small business with a piecemeal approach. Check out the detailed article to get all the fine points of the medicine shop related business tips.

Q. What are the top business tips for medical shops?

Ans. The top small business tips to expand a medicine shop are to be consistent in adapting the latest and pertinent pharmaceutical marketing trends, moving ahead with a detailed business plan, and researching and analysing the performance of the implemented business and marketing tactics and strategies periodically.

Q. How to expand the business of medicines or pharmacies?

Ans. To expand the medicine shop business in your city or town, you will have to be coherent in following all the mentioned best small business tips and business growth tips in this article.

Read the best of business ideas, tips for small businesses, the latest update on technology & more by OkCredit.

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retail medical shop business plan

Small Business Trends

21 healthcare business ideas for emerging market opportunities.

healthcare business ideas

The healthcare sector, a fertile ground for innovative healthcare business ideas, has undergone monumental transformations in the last few years. These dramatic changes have created numerous opportunities for creative entrepreneurs to establish unique niches that cater to the varying needs of patients and consumers.

If the idea of launching a healthcare business entices you, consider the following viable options that might align with your interests and skill set.

Relatedly, here are some health and wellness ideas by Business with Dave you can check out after reading:

retail medical shop business plan

What is a Healthcare Business?

  • In essence, a healthcare business can be defined as any organization or entity that offers medical services to patients or supplies products or services to providers in this industry.
  • The scope of a healthcare business can be expansive, covering everything from medical practices like doctor’s offices to businesses engaged in the sale of medical equipment.
  • The industry’s broad range creates diverse opportunities for potential business ventures.

healthcare business ideas

Private Business and the Healthcare Industry Today

Per worldwide management consulting firm, McKinsey & Company , the healthcare industry in the United States has evolved significantly as of 2023, reflecting changes in several key areas:

  • Overall Growth :  The healthcare industry’s profit pools are expected to grow at a 4 percent Compound Annual Growth Rate (CAGR) from $654 billion in 2021 to $790 billion in 2026. This growth, however, is challenged by high inflation rates and labor shortages, with improvement efforts projected to aid recovery post-2023
  • Payer Mix Changes : There’s a notable shift towards Medicare, driven by an aging population and the popularity of Medicare Advantage. Conversely, Medicaid enrollment might decline due to legislative changes. Commercial segments are expected to rebound and grow, influenced by shifts from fully insured to self-insured businesses?.
  • Impact of Endemic COVID-19 : Endemic COVID-19 could lead to annual healthcare costs of approximately $200 billion in the U.S., mainly for the prevention and treatment of COVID-19 cases and long COVID?.
  • Provider Segment : The growth forecast for provider profit pools has been revised to a 3 percent CAGR from 2021 to 2026, down from an earlier estimate of 7 percent, largely due to increased costs from inflation and labor shortages. Despite these pressures, a rebound is anticipated from 2023 to 2026?.
  • Healthcare Services and Technology (HST) : The HST sector is likely to see substantial growth, with a 10 percent CAGR from 2021 to 2026, making it one of the fastest-growing sectors in healthcare. This growth is attributed to the increasing adoption of technology by providers and payers, especially in software, patient engagement, and clinical decision support?.
  • Pharmacy Services : This sector is expected to continue growing, with profit pools reaching $65 billion by 2026, driven by the continued use of drugs and higher prices for specialty drugs. However, challenges include reimbursement pressures, reduced profit margins, and the growth of specialty generics and biosimilars. The sector also faces worker shortages and inflationary pressures, with some companies investing in technology to expand capacity and reduce costs?.

These developments highlight the dynamic nature of the healthcare industry, shaped by demographic trends, legislative changes, technological advancements, and ongoing challenges like inflation and labor shortages.

Small Business Deals

Our methodology for selecting top healthcare business ideas.

In today’s rapidly evolving healthcare industry, entrepreneurs and small business owners are uniquely positioned to capitalize on emerging opportunities. At Small Business Trends, we understand the importance of making informed choices when it comes to selecting healthcare business ideas that not only promise growth but also align with individual business goals and capabilities. Here’s our methodology:

Criteria for Evaluating Healthcare Business Ideas

Market demand (weight: 35%).

  • Assess current and projected demand for the healthcare service or product.
  • Consider demographic trends, such as aging populations or increasing health consciousness.

Regulatory Compliance (Weight: 25%)

  • Understand the healthcare regulations and compliance requirements.
  • Factor in the cost and complexity of meeting these standards.

Profitability Potential (Weight: 20%)

  • Evaluate the revenue models and profit margins of the business idea.
  • Consider upfront investment vs. long-term financial gains.

Innovation and Scalability (Weight: 10%)

  • Gauge the potential for the idea to incorporate innovative approaches or technologies.
  • Assess scalability and the potential for expansion.

Social Impact (Weight: 10%)

  • Consider the potential positive impact on community health and well-being.
  • Evaluate the idea’s alignment with social healthcare needs and ethical considerations.

Best Profitable Healthcare Business Ideas

Healthcare offers a plethora of business opportunities for medical professionals and entrepreneurs interested in the industry.

The most suitable medical business ideas for you will depend largely on your specific qualifications, education, and training.

Therefore, to help you navigate your way, we present a broad range of options within the healthcare sector for your consideration.

1. Medical Equipment Sales

Medical equipment sellers offer invaluable support to the healthcare industry. These businesses provide health-related goods either to medical providers or directly to consumers.

For instance, a business might supply bulk products like syringes, gauze, or IV fluid bags to hospitals and clinics.

Alternatively, an entrepreneur might open a retail store that sells a variety of medical supplies like arm slings, walking aids, home health equipment, and more to the public.

21 healthcare business ideas medical equipment

2. Medical Billing Services

In the vast healthcare landscape, many hospitals and clinics have found efficiency by outsourcing their financial documentation and billing processes. This approach allows healthcare providers to focus their time and resources on what they do best: serving patients.

You don’t need specific medical training to offer this service, but you do need to be familiar with the healthcare industry’s billing practices and have access to HIPAA-compliant software and devices to handle sensitive patient data securely and professionally.

3. Medical Transcription Services

Medical transcription is another niche where healthcare providers often seek external expertise. These services involve listening to and transcribing medical professionals’ voice recordings into written reports, which then become part of patients’ medical records.

This service, which can often be carried out remotely, offers flexibility for both providers and transcriptionists.

4. Veterinary Clinic

A veterinary clinic is a fantastic business opportunity for those who love animals and want to contribute to their health and well-being.

Starting such a clinic requires either a formal education in veterinary medicine or strategic partnerships with qualified veterinary healthcare providers. Despite the required expertise, it’s a rewarding enterprise for animal lovers.

21 healthcare business ideas vet

5. Health Insurance Specialist

Health insurance specialists can bridge the gap between patients and the often confusing world of health insurance.

These professionals work directly with patients to provide guidance about the available health insurance plans, reviewing their options with them, and helping them choose plans based on their unique healthcare needs.

In a world where health insurance is a necessity, this role is becoming increasingly essential.

6. Online Healthcare Business

With the advent of digital technology, many healthcare professionals are transitioning towards a telehealth model. You could potentially establish an online clinic that connects with patients through video chats, offering convenience and flexibility.

Some innovative online healthcare businesses have gone further to enhance their value proposition by providing prescription delivery services and other complementary offerings, making healthcare access even easier for patients.

7. Medical Billing Software Development

In the technological realm, there’s a significant demand for software developers who can cater to the specific needs of healthcare providers. Creating software to streamline billing processes can be an invaluable service for medical companies.

These software programs need to adhere to stringent privacy and industry regulations, requiring continuous updates and upgrades – a lucrative opportunity for those with the right skills.

Table 1: Profitable Healthcare Business Ideas

To assist you in making an informed decision about entering the healthcare business sector, Table 1 outlines a variety of profitable healthcare business ideas. This table serves as a snapshot of each business idea, highlighting key aspects such as the nature of the business, skills required, and target market:

More Great Business Ideas in the Healthcare Sector

The healthcare sector presents an array of diverse and promising opportunities beyond the general ideas mentioned above. Here are some niche and emerging options that have considerable potential in the current healthcare landscape.

8. Medical Cleaning Business

healthcare business ideas - medical cleaning business

Cater to the unique needs of clinics, hospitals, and other medical establishments by providing comprehensive cleaning and sanitizing services.

This niche has gained importance in recent times, given its potential to reduce infection and disease transmission among vulnerable patient populations.

9. Telehealth Software Development

With the rising trend of telehealth services, healthcare providers require secure platforms to interact with their patients virtually.

Here lies an opportunity to develop software offering live chat, video and voice calling, and secure messaging facilities, enabling seamless remote patient-doctor interactions.

10. Retail Pharmacy Business

If you’re interested in a more traditional, in-person business model, a retail pharmacy could be a suitable option.

While you’ll need pharmacy professionals to distribute medication, these businesses also typically offer a variety of other products, from over-the-counter medicines to convenience items like food and greeting cards.

21 healthcare business ideas

11. Medical Lab

Medical labs collaborate with healthcare providers, conducting a wide range of tests on samples to provide accurate information for diagnoses.

This field requires some level of medical training, but the professionals usually don’t interact directly with patients, making it a unique blend of healthcare and laboratory work.

12. Medical Waste Disposal

Healthcare providers inevitably produce a significant amount of waste that needs careful and compliant disposal, such as syringes and expired medications. Offering safe and efficient disposal services to these medical facilities could fill a critical niche in the healthcare ecosystem.

13. Drug Testing Business

healthcare business ideas - drug testing

Drug testing clinics collect and process samples from individuals for employment screenings or court orders. These clinics operate similarly to medical labs but offer a more specialized service. As more businesses adopt stringent hiring policies, demand for these services is likely to grow.

14. Medical Massage Therapy

Massage therapy transcends the conventional relaxation experience. There are specialized therapists who focus on alleviating pain for patients battling cancer or chronic illnesses. Some offer additional services such as rehabilitative stretches or physical therapy options.

15. Dental Clinic

healthcare business ideas - dental clinic

Dental care is a critical aspect of overall health, presenting another avenue for healthcare business.

Opening a dental clinic requires specific educational credentials, but it provides an invaluable service by helping patients maintain good oral health and contribute to their overall wellness.

16. Pediatric Clinic

Pediatrics is a vital healthcare specialty, providing essential care to the younger population. A pediatric clinic can offer comprehensive services, from general health check-ups to specialized care like speech-language therapy, physical therapy, and occupational therapy.

healthcare business ideas

17. In-Home Healthcare Service

In-home healthcare services have gained considerable traction in recent years, offering a valuable alternative to traditional clinic-based care.

By taking healthcare to the patient’s home, these businesses provide essential nursing care and assistance with daily tasks, especially beneficial for the elderly or chronically ill. Given the aging American population, this business idea presents a promising opportunity.

  • READ MORE: 10 Tips for Hiring Staff with Great Bedside Manner for Healthcare Businesses

18. Personal Training

While personal trainers are typically associated with the fitness industry, there is significant potential to specialize in therapeutic physical training aimed at alleviating pain or symptoms stemming from chronic health conditions.

By incorporating a healthcare-oriented approach, you can offer a unique value proposition, supporting clients in managing their health conditions effectively.

21 healthcare business ideas

19. Mental Health Counseling

The emphasis on mental health has considerably increased in recent years, leading to a greater demand for mental health services. With the appropriate qualifications and training, you can offer mental health counseling services.

These could be offered in-person or online, making it a versatile option that caters to the growing need for accessible mental health support.

20. Health Care Providers Database

For entrepreneurs interested in leveraging technology to deliver value in the healthcare industry, creating a comprehensive database of healthcare providers could be a promising venture.

This online platform could encompass ratings, geographic locations, specialties, and other pertinent information that helps patients make informed choices about their healthcare providers.

21. Wellness Coach

healthcare business ideas - wellness coach

Wellness coaching is another individual-centric service that can make a significant impact on people’s lives. As a wellness coach, you can work one-on-one with clients to help them meet their personal health and wellness goals.

This role often entails conducting personalized sessions, offering guidance and support that cater to each client’s unique needs and aspirations.

Table 2: Additional Niche and Emerging Business Ideas in the Healthcare Sector

In Table 2, we provide a snapshot look at more niche and emerging business opportunities in the healthcare sector. Again, understanding the specifics of each business idea, including the required skills and target market, can guide you in selecting a venture that best aligns with your expertise and evolving market needs.

What Is the Most Profitable Healthcare Business?

healthcare business ideas - medical transcription or billing

While a number of healthcare business opportunities can be quite lucrative, the profitability largely depends on your service offerings, geographical location, and initial startup costs.

Many businesses that witness immediate profitability tend to focus on straightforward services such as medical transcription or billing, primarily because these services require minimal startup capital.

Which Business Is Best in Medical?

The best medical business would be contingent on your personal expertise, professional background, and overarching goals. For those with medical degrees, a traditional healthcare facility might be the most suitable.

However, if your primary objective is to capitalize on a lucrative venture, you might want to consider focusing on low-cost, high-demand services such as medical records management and billing outsourcing.

These sectors often provide steady revenue streams and have the added advantage of being operable remotely.

Conclusion: Navigating the Healthcare Entrepreneurship Landscape

The healthcare industry today stands at a crossroads of transformation, presenting an enticing terrain for visionary entrepreneurs. Whether you’re rooted in healthcare expertise or fueled by a passion for innovation, the healthcare sector offers a diverse range of opportunities to cater to the evolving needs of patients and healthcare providers alike.

At its core, a healthcare business encompasses entities that provide medical services to patients or furnish products and services essential to the healthcare ecosystem. The expanse of this industry is immense, spanning from conventional medical practices to groundbreaking medical technology startups.

In 2022, healthcare expenditure in the United States accounted for nearly 20 percent of the Gross Domestic Product (GDP), signifying its profound economic impact. This financial allocation is dispersed among a multitude of private businesses, each contributing vital products and services critical for patient care. From pharmaceutical giants to providers of hospital services and beyond, these enterprises are integral components of the healthcare landscape.

Image: Envato Elements

christmas business ideas

I’m debating between buying it or renting it. On the one hand, it is much cheaper to rent. In addition, it helps to determine whether the equipment is worth the investment and whether you should buy it in the future. You can also give up equipment that is not in demand in a certain season and rent what is most needed. For example, flu season typically sees a big influx of patients experiencing respiratory issues, which increases the need for ventilators, respiratory equipment, and in some cases additional quantities of basic equipment to supply staff. On the other hand, the rented equipment will never become your property, so you will always have to pay for it. Anyone with experience in this have any suggestions?

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How to create a retail store business plan

By Andrea Nazarian

retail medical shop business plan

A successful retail business starts with a well-thought-out retail business plan. While you may think you have your business ideas all figured out in your head, putting them down on paper in the form of a business plan is crucial for several reasons. 

In this post, we’ll explore what a retail business plan is, why it’s different from other business plans, what to include in it, common mistakes to avoid, and how to make your plan stand out.

What Is a Retail store business plan and why do you need one?

A retail store business plan is a comprehensive document that outlines your business model, identifies your target customers, and lays out a roadmap for turning your retail store or online shop into a profitable business. 

It’s a planning and forecasting tool that provides clarity and direction for your business. With a good business plan, you’re more likely to achieve success. 

Here’s why having a retail store business plan is essential:

Planning and forecasting

A retail store business plan helps you plan and set clear goals for your business’s short-term and long-term success.

Planning helps you set goals, allocate resources wisely, and stay on track. It ensures that day-to-day operations run smoothly. Forecasting, on the other hand, helps businesses anticipate future trends and challenges, allowing them to make informed decisions and adapt to changing circumstances. 

Together, planning and forecasting help you avoid costly mistakes, reduce labor costs , seize opportunities, and achieve both short-term and long-term objectives. In essence, they’re like a GPS for your retail business, guiding it towards profitability and sustainability.

Securing investment

A retail store business plan helps secure investment by demonstrating a clear and well-thought-out strategy. It shows potential investors that you’ve done your homework, understand your market, and have a solid plan for success. 

The plan outlines your business goals, target market, competitive analysis, and financial projections, instilling confidence in investors that their money will be used wisely. It also highlights your commitment and professionalism, making you a more attractive investment opportunity. 

Essentially, a strong retail business plan reassures investors that your venture is a sound investment with a higher likelihood of delivering returns on their capital.

Guiding business operations

A retail store business plan serves as a roadmap for guiding business operations. It outlines your business’s goals, strategies, and tactics, providing a clear direction for daily activities. 

It helps you make informed decisions about product offerings, retail staff scheduling , pricing, local business marketing , online marketing and staffing. The plan also includes financial projections and budgeting, ensuring you manage resources effectively. 

Regularly reviewing the plan allows you to track progress, identify areas needing improvement, and adjust strategies accordingly. Overall, it keeps the business focused, organized, and aligned with its objectives, making day-to-day operations more efficient and effective in achieving long-term success.

Get your team in sync with our easy-to-use, all-in-one employee app.

How is a retail business plan different from other business plans?

Retail businesses are unique in many ways, and your business plan should reflect that. Unlike other businesses, retail operations involve factors such as inventory management , supply chains, order fulfillment, deliveries, and customer returns. 

Here’s how a retail store business plan differs:

Inventory management

Unlike other business plans, retail plans must handle challenges like seasonal sales variations and predicting what customers will buy. Inventory management in retail business plans is about keeping the right amount of products in stock to meet customer demand while avoiding excess or shortages. 

They also need to explain how they get products, where they store them, and how they restock when items run low. In contrast, many other businesses don’t deal with these inventory issues.

Retail store business plans focus more on handling and controlling inventory to make sure they always have what customers want and don’t waste money on too much stock.

Marketing strategy

Marketing strategy in retail store business plans, compared to other business plans, often emphasizes attracting customers to physical or online stores, creating appealing displays, and running promotions like sales or loyalty programs. 

Retail plans typically prioritize reaching a broad consumer base and enticing them with visually appealing products. In contrast, other business plans might focus on more specialized marketing, like B2B partnerships or online advertising. 

Retailers also consider factors like store location and layout, which are less significant for many other businesses. So, simply put, retail business plans concentrate on tactics to draw in shoppers and make their shopping experience enjoyable and memorable.

Growth strategy

Growth strategy in retail store business plans, unlike other business plans, often centers on expanding to new locations, introducing new product lines, or attracting more customers. Retailers aim to increase sales by opening additional stores, going online, or diversifying their offerings. 

In contrast, some businesses may focus on improving internal processes or targeting specific niche markets. 

Retailers typically rely on broadening their reach to fuel growth, making strategies like franchising, adding new store branches, or exploring e-commerce crucial components of their plans. So, in simpler terms, retail business plans tend to emphasize expanding the business footprint and customer base as a primary path to success.

What to do before you start writing your retail store business plan

Research your market.

T horough market research is essential. Investors look for evidence of a healthy market and an unmet need that your business can address.

You’ll want to gather data on who your customers are, what they want, and where they’re located. Analyze your competition to see what makes your business unique. This research helps investors see that there’s a demand for your products or services and that your business can thrive in the market. 

It’s about proving that your idea is well-informed and has the potential to succeed. So, in simple terms, thorough market research shows investors that your business plan is based on a strong foundation of knowledge and understanding.

Understand your competitors

 Know your competition inside out. Understanding what sets you apart is crucial.

You need to know who you’re up against and what makes them tick. Research your competitors thoroughly: their strengths, weaknesses, and strategies. Identify what sets your business apart – your unique selling points. 

Investors want to see that you’ve done your homework and can explain how your retail store will outshine the competition. Maybe it’s better prices, superior quality, or outstanding customer service. 

This knowledge not only helps you stand out but also shows investors that you’re ready to face the competition head-on, which can boost their confidence in your business’s potential success.

Have a growth strategy

Define a clear growth strategy to demonstrate how your business will expand once it’s up and running. It shows investors that you’re not just focused on starting your business but also on making it grow in the long run. 

You can outline different growth strategies like market penetration (selling more to existing customers), product development (creating new products for existing customers), market development (selling existing products to new markets), or diversification (introducing new products to new markets). 

This helps investors understand your vision and how you plan to increase your business’s value over time, making your retail venture a more attractive investment opportunity.

What to Include in your retail store business plan

Business overview.

Provide a high-level description of your retail business, including your company’s structure, location, and the products or services you’ll offer.

Business goals

Explain your business goals, whether they’re related to market share, product ranges, or online expansion.

It should give a clear, simple picture of your retail business. Explain whether your business will operate in a physical store, online, or both. 

Mention the legal name of your company, where it’s located, and briefly describe the products or services you plan to sell. Keep it straightforward and easy to understand, so anyone reading your plan can quickly grasp what your retail business is all about. 

This section sets the stage for the rest of your plan, helping readers get a sense of your business from the get-go.

Your industry experience

In the “Your industry experience” section of your retail store business plan, it’s your time to shine. Tell the readers about your background and expertise, especially if you’ve held important positions in recognized retail businesses. 

If you’ve previously led successful growth initiatives or managed to open new stores that flourished, this is the place to mention it. Basically, this section is all about showcasing your qualifications and experience in the retail world.

It helps build trust and confidence that you’re the right person to turn your retail business idea into a thriving reality. Keep it concise but impressive.

The “ Marketing strategy ” section of your retail store business plan is where you paint a picture of how you’ll present your store to the world. Explain your store’s image, the strategy for your brand, and how you plan to market your products or services. 

Don’t forget to dive into the 4Ps of retail marketing:

  • Product : Describe what you’re selling and what makes it special.
  • Pricing : Explain how you’ll price your products and why.
  • Place : Tell where you’ll sell your products, be it online, in-store, or both.
  • Promotion : Detail your strategies for promoting your store and products.

This section gives a clear roadmap for how you’ll attract customers and make your business a success. Keep it straightforward and compelling.

Financial strategy and forecast

The “Financial strategy and forecast” section of your retail store business plan is where you show the money side of your business. Investors want to see the numbers, so include things like:

  • Estimated capital requirements : How much money do you need to get started and keep going?
  • Profit and revenue models : Explain how you plan to make money and what your sales goals are.
  • Sales volume projections : Predict how many products you expect to sell.
  • Financial statements : Include balance sheets, cash flow projections, and any other financial documents.

These details help investors understand your business’s financial health and potential. Make sure your numbers are realistic and based on careful research and planning.

Management structure

In the “Management structure” section of your retail store business plan, you’ll provide details on how you intend to organize your team and manage your business effectively. This section involves explaining several key aspects:

Firstly, you’ll specify the number of team members you plan to hire. This is essential to understand the size and scope of your workforce.

Secondly, you’ll describe the roles and responsibilities of each team member. This clarification ensures that everyone knows their specific duties and contributes to the smooth operation of the business.

Lastly, you’ll illustrate how each team member fits into your overall business plan. This section helps investors and stakeholders comprehend how your team will collaborate and work together to achieve the business’s goals and objectives. 

A well-defined retail management structure assures potential investors that you have a competent team ready to execute your business plan effectively.

Homebase offers user-friendly employee management tools to streamline team communication , time tracking, and scheduling , helping you refine your management structure. 

Common mistakes to avoid when making your retail store business plan 

A successful business plan is as much about what you leave out as what you put in. Here are some common mistakes to avoid:

Too much detail

Avoid long, rambling text. Use visuals and graphics when possible and attach heavy content as appendices.

Poor financial planning

Account for growing expenses, taxes, and market influences in your financial projections.

Poor spelling and grammar

Basic errors can undermine how partners and investors view your plan.

Strengthening your business plan

To strengthen your business plan, consider your audience, which may include potential investors, business partners, and financial institutions. Be transparent, avoid exaggerations, and demonstrate the value of your idea.

Conclusion: Finishing your retail store business plan

A well-crafted retail store business plan is more than just a guide; it’s a tool to attract investors, secure funding, and set the foundation for a successful retail business. Leveraging tools like Homebase can help you stay competitive and efficient in the retail industry.

Don’t delay writing your plan—it could be the first step towards realizing your retail business dreams.

FAQs about writing a retail store business plan

What is a retail store business plan, and why is it important.

A retail store business plan is a comprehensive document outlining your retail store business’s model, goals, and strategies. It’s crucial as it provides clarity, attracts investors, and guides daily operations for success.

How does a retail store business plan differ from other business plans?

Retail store business plans are unique due to their focus on inventory management, marketing tactics to attract shoppers, and growth strategies centered on expanding customer reach.

What should I include in my retail store business plan’s business overview section?

In the business overview, provide a concise description of your retail business, including its structure, location, and the products or services you intend to offer.

How can a retail store business plan help secure investment?

A retail store business plan demonstrates a well-thought-out strategy, outlining business goals, target market, competitive analysis, and financial projections. It reassures investors, making your venture a more appealing investment opportunity.

What common mistakes should I avoid when creating a retail store  business plan?

Common mistakes include excessive detail, poor financial planning, and grammar/spelling errors. To avoid these, focus on clarity, accurate financial projections, and proofreading.

Remember:  This is not legal advice. If you have questions about your particular situation, please consult a lawyer, CPA, or other appropriate professional advisor or agency.

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Amazon introduces compelling new health care benefit for Prime members for only $9 a month (or $99 a year)

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Something as important as taking care of your health, whether it’s for urgent or long-term health needs, should be easy. Unfortunately, the health care experience in the U.S. is often frustrating, hard to navigate, and dissatisfying overall. Scheduling even a basic check-up can require waiting weeks, and when you finally do get in for your appointment, it often feels rushed and impersonal. More immediate concerns oftentimes result in costly visits to urgent care, resulting in unnecessary time and money spent for something that could have been treated virtually.

image of pair of hands one is holding a bottle of lisinopril prescribed through amazon pharmacy

That’s why we’re excited to announce a new Prime membership benefit that brings the high-quality care from One Medical to Prime members—it’s a health care experience designed around you, with a care team that’s on call and ready for you when and where you need them. One Medical, an Amazon company , has been reinventing the health care experience to make it easier for people to get the health care they need—from preventive care, to addressing immediate concerns, to managing chronic conditions like diabetes. Prime saves members money every day with exclusive deals, fast and free delivery, prescription savings, and quality entertainment—and now high-quality health care.

Nationwide on-demand virtual care 24/7 at no additional cost

Two smartphone screens showcasing a user experience using One Medical with Prime.

The new One Medical membership covers unlimited access to 24/7 on-demand virtual care, including video chats with licensed providers within minutes and an easy in-app “Treat Me Now” feature that lets you get fast care for common concerns such as cold and flu, skin issues, allergies, urinary tract infections, and more. Virtual care is available nationally, and members don’t incur any additional costs for on-demand virtual care services—it’s all covered by the membership. And, One Medical’s app makes it easy for members to navigate care and stay on top of their health journeys—from prescription management, secure messaging with providers, follow-up action items after appointments, and more.

In-person and remote primary care services

Prime members who sign up for this new benefit and live near a One Medical location can also easily schedule same- and next-day remote or in-person appointments at any of One Medical’s hundreds of primary care offices across the U.S. One Medical offices are designed to make patients feel better in a stress-free and welcoming environment, offering drop-in on-site labs, appointments that start on time, and longer visits with ample uninterrupted time between patients and their primary care providers. For office visits, customers use their insurance or pay out of pocket. One Medical also accepts health plans from most insurance carriers, and you can see which ones on One Medical’s insurance plans page .

two phone screens in the foreground with a flying mug of tea, box of tissues, and pillow in the background. on one phone screen there is an active video call with a clinician. on the other screen is a set of messages in amazon clinic

"When it is easier for people to get the care they need, they engage more in their health, and realize better health outcomes,” said Neil Lindsay, senior vice president, Amazon Health Services. “That’s why we are bringing One Medical’s exceptional experience to Prime members—it’s health care that makes it dramatically easier to get and stay healthy.”

This new Prime membership benefit is available to Prime members for just $9 a month (or $99 annually—up to $100 off the standard One Medical membership fee). And, the savings extend to the whole family. Prime members can add up to five additional memberships, each costing just $6 a month (or $66 annually—up to $133 off the standard fee). That’s up to 50% savings on One Medical’s membership for the first member and up to 67% for each additional membership. Whether you need to connect with a health care provider about your child’s fever in the middle of the night, quickly message your primary care provider to address a health care concern, or stay on track with your overall health goals, Prime now has a health care benefit that fits into your family’s life. You can connect virtually or in-person and know your care is being managed by one care team that works together to help you stay healthy.

Here is what One Medical members are saying:

"The video care 24/7 really is a life saver. Had a respiratory virus a couple weeks ago and it was great not having to drag myself into the office."—Henry, New York City

"I love One Medical. Blew my mind that I spent my entire appt. with my doctor, vs. sitting alone in a cold room for 20 min after a nurse takes vitals, only to see my doc for 1-2 min. Truly a revolutionary experience."—Gabe, New York City

"I'm 30 years old and just now found a primary care that gave me an all-around great experience. I genuinely felt heard—given resources and personal recommendations for any next steps. I only saw the doctor I chose, which greeted me from the waiting room and brought me back herself."—Abagail, Atlanta

“I love One Medical so much. It's one of the services that has improved my life the most. They make getting care so, so easy when it was always difficult and prevented me from being proactive in the past.” —Allie, Austin

A collage of an Amazon delivery drone on the left and a hand taking out a prescription bottle from an Amazon box.

Here’s how to sign up:

  • Prime members can go to health.amazon.com/prime (or search for One Medical on Amazon.com) to add a Prime One Medical membership for themselves and up to five additional Prime One Medical memberships for their family.
  • Members will have the option to pay monthly or annually, and then checkout.
  • Members will then be guided to One Medical where they can download the One Medical app, create an account, add family members, and book their first appointment.

“The new One Medical benefit gives Prime members access to high-quality primary care and 24/7 on-demand virtual care for only $9 a month or $99 a year—up to $100 savings,” said Jamil Ghani, vice president, Amazon Prime. “This new benefit is the latest example of how we’re making it easier for Prime members to take care of their health. Prime members also have exclusive access to benefits from Amazon Pharmacy , including RxPass , which lets members get as many eligible medications as they need for one flat fee of $5 per month and have them delivered free to their doors in two days or less, and Prime Rx, which helps members save up to 80% on prescriptions when not using insurance at Amazon Pharmacy and over 60,000 pharmacies nationwide.”

Learn more and get started at health.amazon.com .

  • What is included in the One Medical benefit for Prime members? Prime members can now add a One Medical membership to Prime for only $9 per month (or $99 annually), and additional family members (up to five additional family members) for an additional $6 per month per family member (or $66 annually for each family member). One Medical memberships cover 24/7 on-demand virtual care through the One Medical app at no extra cost, including video chats with licensed providers within minutes and an easy in-app “Treat Me Now” feature that lets you get fast care for common concerns such as cold and flu, skin issues, allergies, and more. Virtual care is available nationally. One Medical also has hundreds of primary care offices across the U.S., including Atlanta, Georgia; Austin, Dallas-Ft. Worth, and Houston, Texas; Boston, Massachusetts; Chicago, Illinois; Columbus, Ohio; Darien and New Canaan, Connecticut; Los Angeles and Orange County, California; Miami, Florida; New York City, New York; Phoenix, Arizona; Portland, Oregon; San Diego and the San Francisco Bay Area in California; Seattle, Washington; and Washington, D.C. One Medical provides primary care services, such as preventive care, treatment for common illnesses, chronic care management, behavioral and mental health support, women’s health, LGBTQIA+ care, and more. Pediatricians and family care providers are available at a growing number of locations, serving children and families. One Medical members who live near One Medical locations can easily book in-person appointments with their primary care provider through the One Medical app. They can also visit One Medical locations for drop-in lab services. Office visits and scheduled remote visits are not included in the membership, and can be billed through insurance or paid out of pocket—One Medical accepts health plans from most insurance carriers, and you see which ones on One Medical’s insurance plans page .
  • If I’m a Prime member and already a One Medical member, can I take advantage of this benefit? Yes. You can go to health.amazon.com/prime and purchase the Prime One Medical membership. After purchase, when you're guided to One Medical to finish enrollment, simply log in to your existing One Medical account. You will automatically get upgraded to this new Prime benefit and receive a pro-rated refund of your previously paid One Medical membership fee.
  • Do I need to have health insurance to use One Medical? No. One Medical members enjoy on-demand virtual care offerings through the membership fee at no extra cost, regardless of insurance status. In-person care and pre-scheduled remote visits are not included in the membership fee and are billed to insurance or can be paid for out-of-pocket. One Medical accepts health plans from most insurance carriers, including select Medicare plans.
  • How do Amazon and One Medical manage private health information? Across all of the health services Amazon offers—Amazon Pharmacy, Amazon Clinic, and One Medical—we take the responsibility of safeguarding and protecting customer information extremely seriously. We’re committed to protecting our customers’ privacy like we would our own—not only because it’s required by law, but because it’s the right thing to do. That is why privacy and security are foundational to how we design and operate our products and services. We are clear with customers about the information we collect and how we collect it. We do not sell customers’ protected health information, and we use this information to provide care, make getting care easier, and to ensure patient safety.

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  1. Medical Shop Business Plan

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  2. Best Medical Business Plan Examples

    retail medical shop business plan

  3. 9+ Retail Business Plan Templates

    retail medical shop business plan

  4. Pharmacy Shop Counter Medical Store Retail Display Showcase Design

    retail medical shop business plan

  5. Pharmacy business plan example

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  6. Medical Shop Business Plan: How To Start Pharmacy

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  1. Want To Sell Your Products? Do This

  2. Hours Of Operation

  3. Add More Sales

  4. Medical Store: Business Investment Earnings review

  5. This Will Always Bring In Customers

  6. Why So Many Back Doors In New York Businesses


  1. How to Start A Medical Shop in 10 Steps

    1. Understand the Local Market Like any other business, it is essential to collect as much information as possible regarding the local demand and level of competition around your location of the shop. Conduct market research and find out the gaps that exist in the current market scenario.

  2. Start Your Retail Medical Supplies Business in 9 Simple Steps

    Creating a comprehensive business plan is crucial for successfully launching a retail medical supplies business. This plan outlines your goals, target market, competitive analysis, financial projections, and strategies for growth. ... Look for individuals who have prior experience working in a retail pharmacy or medical supplies store. This ...

  3. 9 Steps to Launch a Medical Supplies Retail Store Business

    Introduction. With the global medical supplies market projected to reach $136.1 billion by 2025, starting a medical supplies retail store business seems like a lucrative opportunity.In the United States, the demand for medical supplies is expected to increase due to the aging population, increase in chronic diseases, and advancements in technology.

  4. How to Start a Medical Supply Business in 2023

    A business plan also enables potential partners and investors to better understand your company and its vision: Executive Summary: A brief summary of the medical supply business plan, highlighting its key points and objectives. Business Overview: An introduction to the medical supply business, including its mission, vision, and key facts about ...

  5. Medical Equipment Retail Shop Business Plan [Sample Template]

    1. Industry Overview Medical equipment retail shop business is a subset of the medical supplies wholesaling industry and players in this industry purchase medical and surgical equipment, instruments and supplies, store these items at distribution centers, and deliver these products to medical practitioners, clinics and hospitals.

  6. Write a Winning Retail Medical Supplies Business Plan in 9 Steps

    Defining a clear business model is essential for the success of your retail medical supplies store. It lays out the framework and structure of your business, defining how you will generate revenue and deliver value to customers. ... Writing a business plan for a retail medical supplies business is crucial to ensure success in the competitive ...

  7. How to Start a Home Health Medical Supply Store Business

    STEP 4: Open a business bank account & credit card. Using dedicated business banking and credit accounts is essential for personal asset protection. When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued.

  8. How to Start a Medicine Store Business: Your Complete Guide

    A business plan should include the following elements: Description of the business The products or services you will offer Market analysis and research Financial plan and projections Management team and structure Set up operations plan Marketing plan

  9. How to Start a Medical Supply Business

    1. Choose the Name for Your Medical Supply Business. The first step to starting a medical supply business is to choose your business' name. This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable.

  10. Medical Store Business Plan: 9 Steps with an Example

    9 Steps to Follow While Starting a Pharmacy Store Step 1: Develop your Business Plan The key to success as an entrepreneur is to have a clear plan. Mapping a clear plan will assist you in mapping out the details of your business and identifying unknowns.

  11. Retail Business Plan Template & Guide [Updated 2023]

    Marketing Plan. Traditionally, a marketing plan includes the four P's: Product, Price, Place, and Promotion. For a retail business plan, your marketing plan should include the following: Product: in the product section you should reiterate the type of retail business that you documented in your Company Analysis.

  12. Medical Shop Business Plan: How To Start Pharmacy

    1. Registration of Business Before starting your own pharmacy, first, you need to decide which kind of firm you want to open. This includes sole proprietorship firm, private limited company or a partnership firm. For business registration in India, you need to visit the Ministry of Corporate affairs or click on this link. 2. Drug License

  13. Medical Supply Business Plan [Sample Template]

    1. Industry Overview Players in the Medical supplies wholesaling industry purchase medical and surgical equipment, instruments and supplies, store these items at distribution centers, and deliver them to medical practitioners, clinics and hospitals.

  14. Boost Medical Supply Store Sales & Profits: Proven Strategies

    Let's consider an example calculation to illustrate the potential impact on sales and profits. Suppose the medical supplies retail store currently offers 500 different products and generates an average monthly revenue of $50,000. By expanding the product offerings to 1,000 items, it can attract more customers and increase sales by 20%.

  15. A Complete Guide to Start a Medical Store Business in India

    The minimum investment needed to start retail, medical store in small towns and semi-urban areas is approx Rs. 3 to 4 lakhs. The minimum investment required to start a wholesale business is approx Rs. 7 to 8 lakhs. The investment amount will be higher for large towns and metropolitan cities.

  16. Perfect Business Plan For Medical Shop Business Financing

    In order to get the best out of medical shop business financing, the business plan should lay out the cash flow with maximum accuracy. The requirements and production cost must be duly calculated and deployed into the business plan so as to put forward a futile business plan. Therefore, acquiring the necessary cash advance for medical store ...

  17. Business Tips for Medical Shop Owners [Best 10 Business Tips]

    The medical shop business plan should consist of every minute to essential information needed for your medical shop business such as the apt medical shop business model, total investment budget, competitors list, marketplace study, comprehensive list of medical shop supplies, and trusted medicine wholesale vendors contact list, and more. 3.

  18. 21 Healthcare Business Ideas for Emerging Market Opportunities

    Here are some niche and emerging options that have considerable potential in the current healthcare landscape. 8. Medical Cleaning Business. Cater to the unique needs of clinics, hospitals, and other medical establishments by providing comprehensive cleaning and sanitizing services.

  19. How to Write a Great Retail Business Plan for Your Store

    Your financial plan helps investors understand how your business will make money to achieve its strategic goals and objectives. For your retail shop, you need to conduct a and analyze your startup costs, funding options, break-even point, and projected profit and loss. Using these plus a benefits your financial plan, as well.

  20. How to Create a Retail Store Business Plan

    A retail store business plan helps secure investment by demonstrating a clear and well-thought-out strategy. It shows potential investors that you've done your homework, understand your market, and have a solid plan for success. The plan outlines your business goals, target market, competitive analysis, and financial projections, instilling ...

  21. DYUNA, OOO Company Profile

    Industry: Offices of Dentists , Warehouse Clubs, Supercenters, and Other General Merchandise Retailers , Health and Personal Care Retailers , Other Miscellaneous Retailers , Offices and clinics of dentists See All Industries, Miscellaneous general merchandise, Drug stores and proprietary stores, Miscellaneous retail stores, nec, Medical apparatus and supplies Toiletries, cosmetics, and ...

  22. Clinic Trial & Pharmaceutical Logistics in Russia. Globe Medical

    Globe Medical takes a risk-based approach to compliance and quality management so company gain real-time visibility into the quality and document management process as its key performance metrics. Collaborative planning and execution among clinical research, clinical operations, and supply-chain (logistics) are key elements in effectively ...

  23. New Amazon Prime benefit: One Medical health care for $9 a month

    This new Prime membership benefit is available to Prime members for just $9 a month (or $99 annually—up to $100 off the standard One Medical membership fee). And, the savings extend to the whole family. Prime members can add up to five additional memberships, each costing just $6 a month (or $66 annually—up to $133 off the standard fee).

  24. PDF Business Planning and Modeling

    A Business Plan summarises the results of the planning process: • the objectives to reach ( subscribers demand, sales) • the description of all activities requested by the project; • the future revenues expected from the project; • the planned expenses (investment and operations);

  25. PDF Covid-19 and the beauty industry

    their retail offering; and forced businesses to recognise a strong digital proposition as vital for survival. The economic fallout from Covid-19 will be felt for years to come. Indeed, the consulting firm McKinsey has estimated that global revenue for the beauty industry alone could fall by up to 30%. With a recession looming, and consumer