Step-by-Step Guide on Taxi App Development: Features And Business Model

Helen Vakhnenko

How often do you order a taxi in the traditional way, through an operator? We think the answer is rarely or close to never. And why would you, when you have a smartphone that provides you with a lot of cool opportunities to make your life easier and comfier?

Speaking of these opportunities, today you just have to open your favorite taxi-booking mobile app to find a car (and no need to deal with the operator!). Moreover, such services allow you to take a more active part in the choice of a driver, evaluating him according to reviews and ratings.

So taxi service providers have to accept the inevitable: without investing in taxi app development, their business is unlikely to prosper anymore, it might even fail. Yeah, there is no choice: it's time to go online and mobile! 

And if you're in search of great startup ideas, an on-demand mobile application for drivers and passengers would make a wonderful option too. The main thing is to know where to start and what to look for first. And we're covering these issues in our new article.

What is a Mobile App for Taxi Services?

Taxi has long become an extremely popular and convenient way to move around large cities (and not only large ones, actually). More and more people are choosing to take advantage of this very service, and here's why:

Car owners don't have to scour in search of available parking spaces (which is rather challenging in metropolitan areas) or dig a vehicle out of the snow in the winter. And the opportunity to relax and have a beer with friends at a bar is also not the last thing on the pros list. 

If you don't belong to lucky car owners, the ability to get rid of stress (which is unavoidable when it comes to public transportation) is a huge boon too. Surely, a taxi is more expensive than, say, a bus, but the time saved and the peace of mind gained is sometimes worth it.

And let's not forget about the coronavirus. Under quarantine conditions, taxis are not only a more convenient and faster way to move through the city but also a safer one (in comparison with public transport).

And the online cab booking app makes the interaction between all participants in the process even more efficient and pleasant.

How taxi service apps work

The working principle of any application is extremely simple. It cannot be different, that's the beauty of digital platforms! They are intuitive, user-friendly, and require no extra steps.

And taxi apps are no exception (which should be borne in mind when starting a taxi app development). The client opens the program, confirms his location and the time of taxi delivery, indicates his special requirements, if any, sets the destination, and initiates the car search. The rest is up to digital algorithms!

To make a long story short, the application sends a request and all drivers nearby are alerted. An available one of them accepts the order and picks up the client at the specified location. Sounds great, right?

taxi booking app business plan

But what's so cool about taxi software solutions and the way they work? Why are we so excited about them? We’ll give you some of the most popular reasons to explain their popularity:

Continuous real-time tracking . Firstly, there is a possibility to monitor the movement of the car and see the location of the customer (a person in need of a ride).

Receiving push notifications . All participants in the process get instant and timely notifications regarding the ride details: a new order in the system, a driver change, a high traffic alert, etc.

Saving basic settings , which is beneficial to both drivers and passengers. 

AI . The best taxi apps take advantage of artificial intelligence technology and machine learning techniques. This means the user’s needs can be anticipated and met before being raised.

Contactless payments . Also, drivers and passengers do like the provided ability to pay online (cash is less and less popular these days).

Access to reviews and ratings , which we're detailing just below.

Let's dig a little deeper and talk more about the specific pros. In other words, we’d like to discuss the benefits that a cab booking app can offer to business owners, whether they are startups or long-established companies, as well as to other participants in the process. And we’ll start with them, with these very participants.

Key benefits of a taxi booking app for passengers and drivers

As a customer, you get the following options: 

a couple of clicks or taps, and the car is ordered!

the location is being determined automatically, so it's okay if you don't know the exact address where you are;

the better ordering process with the ability to manage its details;

the chance to block the driver you didn't like (if you want to exclude the possibility of a new trip with him);

self-regulation of the cost of the ride;

the ability to tip the driver if you feel like it;

access to information about the driver, including his rating, experience, reviews, etc.

Another taxi booking app market player is drivers. And they enjoy using online taxi apps for such reasons as:

instant notifications of new orders with clarifications for each;

no annoying calls from taxi service managers!

the ability to choose orders he likes;

a chance to improve his reputation (using the earned rating and good reviews);

access to reviews about passengers (so the driver can avoid unpleasant and even dangerous situations).

As for the benefits of a taxi booking app for businesses, it’s mainly about simplifying company management, reducing expenses, increasing project profitability, etc. You manage your business cost-effectively, with a minimum of staff and a maximum of earnings. Isn't this a dream come true?

Who Needs Taxi App Development Services?

So why do you need to get a taxi app (as its owner), to begin with? Why would you embark on a very high-costly venture (as any application development is rather expensive)?

There are two main cases where all your investment will pay off.

#1. Existing taxi services providers

If you have a taxi company, you've just got to go digital (if you haven't yet). Otherwise, you'll lose to your more forward-thinking competitors who have learned long ago that one needs to keep up with the times and introduce new technologies into the business to make it thrive.

Why would it work?

Mobile apps for taxi services make the process of finding and ordering a car easier, which means customers become more loyal to you and your company. Moreover, there is a chance they'll recommend you to their friends, which will lead to an increase in the client base (with the resulting growth in profits, obviously).

Of course, you'll need a large investment (as we mentioned above, the taxi mobile app development cost is high), but this is one of those times when saving is an unreasonable decision. In the long run, you'll return every penny spent with interest: not least because you'll be able to manage your business with less money and time.

#2. On-demand transport services

If you don't have your own company, but you do want to start a new business, consider the idea of delivering on-demand transportation services. 

In this case, you don't need a fleet of vehicles, your role is intermediary. All you have to do is to offer a mobile platform as a link between drivers and passengers.

There are two main ways to approach the problem:

A mobile program offers potential passengers a list of existing taxi companies and makes an approximate calculation of the cost of the trip (and goes no further). The application of the sort is easy to implement and therefore doesn't require significant investment. Naturally, we can't see it as a full-fledged on-demand taxi booking app development, but such an option ​is perfect if you’re on a tight budget.

Uber-like solution. The app searches for drivers on its own, which makes it more convenient to use. Of course, it is rather difficult (and expensive!) to implement (in addition, you have to attract drivers and convince them to register in your application), but it’s worth it.

Key Features to Create a Taxi Application

Most of the features are intuitive and predictable, so we’ll only briefly outline what you have to deal with. 

First, you need to create at least 2 versions of the application (it’s about apps for drivers and apps for passengers). Ideally, you should also add a panel to manage the program and its settings (in a global sense). 

Driver's version . You must provide the driver with a user-friendly working platform. Such features as order management (accept an order, change its status, etc.), GPS navigation (as an aid in building routes), accepting payments, and so on are important in this case.

The passenger version : a program downloaded by the user (aka passenger). It should offer those features that will help him/her order a car with maximum comfort anywhere in the city and get all the information about a future ride (who the driver is, what kind of car he has, how much the ride costs, how long it'll take, etc.). Of course, don't forget to add the ability to track the car online and other useful options.

Admin version . It is not enough to develop a taxi solution; also, someone has to manage it afterward. And that someone must have access to a special admin panel.

So, in the cab-booking app development process, you must create the following features (see infographic below)… 

taxi booking app development services

How to Build a Taxi App : Step-by-Step Development Guide 

Finally, we're getting to the best part of our conversation: the development process itself. The success of the entire project largely depends on the development, so don't screw it up.

How to make your own taxi app a success

Choosing a business model . If you have your own company with a fleet of vehicles and hired drivers, problem number one can be considered solved. Otherwise, you need to partner with existing taxi businesses or individual drivers (which is an Uber-style approach).

Search for a team of experts . Below, we’ll describe what you have to pay attention to when hiring a taxi app development company.

Application development (all the details of such a complex and multi-stage process are described in the next subsection).

This is a pretty short summary of the main steps required... Perhaps it’s worth detailing the process, right?

A more detailed guide on taxi application development

Key app concept . Of course, the basic message is clear: providing people with taxi services and giving drivers better job opportunities. However, that’s a very rough concept, and you need to shape it a little bit. Let's say Uber focuses on the needs of the passenger: like, the driver will pick you up from anywhere and take you wherever you say! Think about how you can pleasantly surprise your users. And it is important not only to come up with a bright idea but also to promote it (which Uber has been doing since the earliest years).

Competent analysis . At the second stage of online cab booking app development, it is imperative to conduct an analysis of the market, target audience, and competitors. You can read tea leaves as much as you like but it makes no sense! What's the point of guessing and being wrong? It's just a waste of your time and, eventually, money. You need real facts, and they can only be provided by an analysis of the modern market and its main players. So, study the latest trends, find out what your user wants today, determine the strengths and weaknesses of competitors.

The analysis performed will provide you with new data to help you improve and finalize your application concept. You'll be able to understand what else to add (or what to remove) to launch the best app for outstation cab booking.

Financing the project . If you don't have a budget to start your project, you had better find someone willing to invest in taxi app development. You can run a crowdfunding campaign or make venture capital funds interested in your startup idea.. who knows, what if you get lucky? 

The cost to build an app of any type is rather high, but what should you focus on when budgeting? You'll see a lot of useful information on this very issue in our article at the link just above.

Feature list . Let's say you have a great market data-driven concept and the money to bring it to life. Now it's time to draw a list of features, which would help turn your idea into a working mobile app for taxi services. Perhaps later you'll expand its functionality, but you need to start somewhere. 

Hiring a team of experts . Above, we promised to give you a couple of tips on how to choose the right taxi booking app development company. We always try to keep our word, so here they are:

Start by looking at the team's portfolio. Do they have similar projects?

Below, we’re sharing our piece of expertise with you!

What about the experience? How long have they been in the digital market?

By the way, our team is very experienced: more than 10 years on the market.

Now pay attention to their approach to web and mobile development (they probably describe it on one of the pages of their site).

And don’t hesitate to read about our way to deal with the website and mobile application development .

Try to contact them and discuss your project. You’ll soon see if you find a common language (which matters a lot too).

UI/UX . Application design creation is one of the important development stages. It determines how your program will look and how convenient it will be to use. To be precise, we create an intuitive UI to provide a positive UX.

The development process , which is, as you can imagine, one of the most difficult and long-term stages of the entire project. We won't go into all the details (you don't really need them), we'll just say this phase determines the taxi app development cost (not totally but in many ways).

One of the key aspects of mobile development is choosing a technology stack. Below, we’ve provided an example of what our team uses to create a high-quality taxi app.

Testing the application . Long gone are the days when customers didn’t understand why to spend time and money testing software. Obviously, you cannot launch a digital product unless the QA team tested it first (what if it doesn't work as smoothly as expected?).

App launch . Everything seems to be ready, and you can publish your app in App Store and Google Play (which is harder than it sounds, by the by, so make sure you're doing it right).

Promotion . Okay, the project is ready and published… but where is the money? How to make taxi booking apps profitable? The only solution is to start marketing your product. Launch several advertising campaigns, each of which will target a specific group of users (drivers, passengers, administrators).

And ideally, start thinking about a promotion strategy long before the application launch.

Product improvement . To never be 100% satisfied with the result is the main secret to the success of any business. And when it comes to online taxi booking software, it's about improving it on a regular basis. Collect feedback from your users, analyze their behavior, draw up a plan to update your app... and act on it! Do your best to fully meet the needs of your target audience.

how to make taxi booking app

By the by, we have some good advice for those who want to save a little (which may be relevant with a limited budget): start small and develop a mobile taxi app’s MVP.

The MVP approach assumes that you first launch the taxi booking app solution with a minimum of features, and add new ones as the project gains popularity and becomes in demand (hence, it begins to bring you some profit). Plus, an MVP is a great way to get users’ feedback on your product and improve it early on (before it’s too late).

taxi booking app business plan

Challenges in Taxi Booking App Development Process

When starting a mobile taxi app development, you must put up with possible pitfalls along the way. The task before you is risky and challenging, but the reward is high too if you do it right.

Dealing with system loads

Sooner or later you’ll have to deal with a large amount of data (and the more popular the application, the more of this data). And there is a risk your system won't handle the load, which means the application might work slowly and incorrectly (and even crash!).

The result is user dissatisfaction (surely!). And dissatisfied users are less loyal, so you won't be able to monetize them (at least, easily).

Thus, you have no choice but to offer a taxi app development solution, which is ready to handle peak loads. 

Let’s give you a couple of tips:

Must-have is a powerful server (which you can clearly guess yourself, right?);

Analyze your market and determine the maximum workload your project might face. Say, if your taxi company operates within a small town, that's one thing. And if you intend to cover the entire United States, the story is quite different;

Be sure to figure out the data storage: where and what kind of information you plan to store, so as not to overload the server with data;

Of course, you need to choose the right technology development stack;

But most importantly, don’t forget to test the system before launching the application (to check if it can handle the loads).

Sounds complicated, right? But that’s why the taxi booking app development services are so expensive.

Location tracking correctness

One of the key problems of applications that deal with ordering a car is the inaccuracy of determining the location of the user or vehicle. As a result, the driver cannot find where the passenger is, both of them are angry and frustrated.

To avoid such an outcome, Uber connects to the server every few seconds and therefore provides the most correct location data. And if you have an idea to create its taxi booking app clone, keep in mind that you’ll have to do the same.

Application scalability

Perhaps, initially, your application will process a small number of orders, but over time, it may develop into something bigger (after all, you're hoping to create the best cab booking app in the market, right?). Therefore, you must ensure your project's scalability at the very start.

A good option is to split the program architecture into several main components, such as:

services, which work with location information (storage, processing, etc.);

real-time systems that deal with any data, which is being constantly updated (real-time data). Usually, it's about vehicle tracking, notifications of all sorts, and the like;

business logic related to payments and other workflows.

With the described approach, you ensure that if the system crashes (which is possible with the scaling of the project and the accompanying increase in the load), you won’t lose all data at once (it would be tragic, wouldn’t it?).

Payment processing

Surely, your taxi booking solution will provide users with the possibility to pay online. Today, such a feature is crucial, without it, there is no chance to rival other market players. And as if that wasn't bad enough, you'll also have to think about how to properly protect your users' payment information... which is quite a challenge, we must say!

Of course, there are many payment systems to help you, and they’ll do the bulk of the work. But you, in turn, must make sure you’ve chosen the right payment solution. And do your part to secure user data too (say, it’d be foolish to store credit card information locally).

Processing unplanned stops

In your imagination, you draw the perfect picture: a user opens your online taxi booking application, finds a car, and gets to the specified destination in the time your service has predicted. However, in reality, things may be different.

How about rush hours when the car is in a traffic jam? Or unplanned stops on the road? How to calculate the time and, accordingly, the ride price correctly?

Well, that's tricky, and you have to figure out how to fix this problem.

taxi booking app business plan

Don't let these challenges intimidate you, okay? After all, you don't have to solve the problems described on your own, you should hire a taxi app development company. And it'll be up to the team you've chosen to cope with difficulties.

And speaking of such a team… why not choose Agilie? We’ve been in the mobile applications market for a long time and have suitable projects.

Our Taxi App Development Solution

We have a successful taxi application project in our portfolio. It has a bright and sonorous name - Shark Taxi - and is highly popular among users.

We started working on the application almost 10 years ago. Since then, we've been supporting and improving it, because our goal is the best taxi app ever (and we're close to the goal). To get things right, we monitor the latest IT trends and implement those that can make the project even more profitable for our client.  

Our taxi app solution means… 

user-friendly UI / UX;

3 custom panels (admins, drivers, and passengers);

full compliance with user expectations.

The challenges described above are familiar to us firsthand. And we've managed to find a way to solve each of the problems.

taxi booking app business plan

Now you know how to get taxi apps to work properly and bring you profit (and how to develop them in the first place). Are you willing to take the risk? Then don’t hesitate and act right away! The taxi booking app development cost might be high, but you end up with a successful and monetized business.

taxi booking app business plan

How to Develop a Taxi Booking App in 2023? (Complete Guide)

white label taxi app

Quick Summary: Have you always thought of building a taxi booking app, but your lack of knowledge has restrained you? In 2023, developing a taxi booking app requires strategic planning, designing, and testing for optimal performance. With our blog, understand taxi booking app development process and what it takes to create an app that stands out.

Taxi apps like Uber , Lyft, and Ola have made traveling and commuting easier than ever. The online taxi industry has brought so much comfort that people now prefer these services even for covering a short distance rather than going out on the streets to look for a transportation option.

So, if you own a taxi business, converting it into an online platform with a taxi booking app can be beneficial for your growth. Further, if you are a startup wanting to enter the online taxi industry, building taxi apps like Uber is what you need for success. 

The industry already has so much competition, with several apps providing the same services. Building a taxi booking app that fills the market gaps is necessary in such a case. It requires a detailed on-demand taxi booking app development process to ensure you do not miss anything crucial. 

But how to create a taxi booking app, and is it really beneficial in this already competitive market?

Our blog focuses on explaining the taxi booking app development process and how to develop a taxi booking app that can compete with others. 

Before beginning with the online taxi booking app development process, let’s look at the market size and its future growth.

Key Takeaways

  • Investing in an on-demand taxi booking app can provide great growth opportunities as its market is expected to grow even more in the future.
  • The taxi booking app development process requires a strategic plan to understand the market gaps and provide relevant solutions to the users.
  • Include some advanced features like fare splitting, live location, AI integration, and in-app tipping to make the app stand out from the competition.
  • Prioritizing customer experience is crucial to designing a user-friendly app that engages users.

Table of Contents

Market Size and Business Opportunities 

2023 is the best time for building a taxi booking app. With the increased demand for cabs, putting your foot in this business can prove to be a profitable business idea. With the appropriate marketing strategies and partnerships with local cab services, your taxi booking app can become a go-to platform for booking cabs in no time. 

Further, it is the most suitable time to invest in taxi booking app development, even for startups and small businesses. The market is expected to show skyrocketing growth by 2027, making online taxis a part of everyone’s lives. 

  • The studies have proved that the on-demand taxi booking app industry will see booming growth. The projected taxi app value for 2026 is $150 billion .
  • In 2022, Uber alone generated a revenue of $31.8 billion, with an 82% increase every year .
  • The number of customers for the taxi booking apps is expected to reach 1.45 billion users by 2027.


The image above shows how various taxi booking apps have generated great revenue with their top-notch services.

How to Develop a Taxi Booking App- Steps to Follow

Every startup or a business that wants to take their taxi business online, will have the question-” how do I create a taxi booking app?”. Often entrepreneurs believe that designing and developing an app can be a big challenge as they may lack tech knowledge. However, the taxi booking app development process can be easy when you follow a well-defined procedure. 

It starts with learning about the market and moves to designing, developing, and launching the app. 

Below, we have explained the whole process in detail that will help startups, small businesses, and enterprises to build an app that engages customers and keeps them coming back to it.

Phase 1- Create a roadmap for your taxi booking app

Planning is a crucial step in the taxi app development process. It includes creating a roadmap of what the app would look like and what exact plans you wish to achieve with it. 

1. Understand the market and user needs

You must be well aware that numerous giants like Uber and Ola in the market have already captured the majority of customers. Many more such competitors entering the online taxi industry have created tough competition. Further, users have already got solutions for many of their problems. 

Hence, how do you plan to stand out from these competitors? What are the market gaps that you wish to cover, and do you recognize the exact user needs? Answering these questions is extremely important for creating a solid plan for your mobile taxi booking app. 

2. Identify the target audience

Now that you know how the online taxi market works and what your inputs would be, discover your target audience. Will it be local people, or do you also want to reach out to people from other cities and states? Clearly identifying the target market will enable you to create a taxi booking app the right way. 

Some things to consider while discovering your target audience are:

  • Analyze the demographics

Consider the age, gender, location, occupation, and other demographic details of your potential users. Recognizing these demographics will help you develop features and marketing plans for your app tailored to their individual requirements.

  • Understand the user behavior

Learn more about how people utilize taxis and transportation services. Consider how often they travel, their favorite means of transportation, reasons for utilizing taxis, and usual travel routes. Using this information, you can adjust the features and positioning of your app to meet their unique needs.

  • Discover the pain points

Analyze the problems or difficulties that potential customers may encounter when booking and using taxis. It could involve problems like lengthy wait periods, a lack of readily available taxis, or unclear pricing. Addressing these issues may draw consumers looking for a better solution with your app’s features and marketing messages.

3. Choose the features to build an engaging app

It’s crucial to establish your target market and list the features you want to include before you begin developing your app. Start by learning about the demands and preferences of your target audience. It will further enable you to create an app that satisfies their needs and offers them a seamless user experience.

Once you have identified your target market for the business, you must choose the features you want to offer in your app. Some essential features that you can consider are:

The above-mentioned features are a must to add to the taxi booking app. But, to make the app even more useful and ensure that it can compete in the market, you can add some advanced features. Advance features to build taxi booking apps that lead the market include:

Split fare: Today, people prefer to share a ride to save money . You can integrate a split fare feature to let them divide the money easily. It can also be helpful for groups of people traveling together.

In-app tipping: Users can tip the driver directly through the on-demand taxi booking app with the in-app tipping feature. Hence, they can show their appreciation for good services. 

Live tracking: This feature will enable users to track the live location of their booked taxi. It can be helpful for the customers waiting for the cab to arrive to know the estimated arrival time.

Multilingual support: Your on-demand taxi booking app should include several languages so that there is no barrier across the globe.

Integration with Smart Home Devices: Enable your users to book rides or get updates through voice commands using smart home devices like Google Home, etc. Smart predictive suggestions: Empower the app with ML algorithms to provide predictive suggestions for frequently visited locations, preferred routes, and personalized recommendations.

4. Boost income with the right monetization method

You have planned an engaging taxi booking app, but how would you make money? Or, to put it better, how does Uber make money and generates profit from providing the services? For better ROI, you can choose one or more monetization methods for the app.

These include:

  • Commission-based model: By implementing a commission-based model, you can earn a percentage of the fare for every ride. The method will help earn revenue directly from each transaction the app facilitates.
  • Subscription model: By offering subscription plans to the users, you can provide additional benefits like discounted fares, priority booking, or access to more exclusive features. Under this, users will pay a recurring fee to keep the subscription.
  • Surge pricing: The surge pricing model involves increasing the service rate during peak hours, high demands, and special events. Hence, you can capture more revenue by temporarily increasing the price.

Phase 2- Steps for user-friendly taxi booking app development

Once you have done the market research, studied your competitors, defined the target audience, and listed the essential features of the app, it’s time for taxi booking app development. Below are various steps that you should follow in the development process:

blog cta

1. Create the app design

The UI/UX is critical in attracting customers and enhancing the retention rate. Start the app development process by creating a wireframe of the app’s interface. The design will help you outshine and get noticed by the target audience. Some design guidelines that you can follow are:

  • Simple and intuitive navigation

Make sure the app’s navigation is simple and understandable. Clearly mark each part of the app, such as booking, ride tracking, payment, and profile settings, using labels and symbols. To provide a familiar experience, stick to traditional navigational patterns.

  • Clear CTA buttons

Use call-to-action buttons that are visibly appealing and noticeable enough to take actions like ordering a ride or confirming a payment and simple to reach. Use distinct colors that offer quick visual feedback when buttons are tapped.

  • Consistent and responsive layout

To create visual coherence throughout the app, keep the layout constant. In addition, content should be organized using a grid system to make the design responsive and easily adjusted to various screen sizes and orientations.

  • Minimalist and uncluttered design

Choose a minimalist and clean approach to design to decrease visual clutter. Refrain from overloading users with too much information or unnecessary elements. To increase readability and visual hierarchy, concentrate on displaying the most important information and use whitespace wisely.

2. Develop the app’s features 

Once the design for the taxi booking mobile app is finalized, the next step is to develop its features and functionalities. You can either use a low-code or no-code platform to build your app or employ a dedicated development team. Writing the necessary code and adding functions like user registration, ride booking, real-time tracking, fare computation, driver administration, ratings, and reviews are all part of the development process.

To accommodate upgrades and expansions in the future, put your effort into creating a solid and scalable architecture. Further, the right taxi booking app development company will help you design and develop the app how you want. 

3. Integrate payment and security features

As users will be required to make a payment after each ride, the process should be easy to follow. Further, the app should also provide several payment options so that your customers can pay from the source that they trust the most. It can include paying by cash, debit cards, app wallet, or online payment. Doing this will ensure that making the payments is never a problem.

Every on-demand taxi booking app has to be secure as the users will share their personal information like their address, phone number, and other data. This stage is essential for establishing credibility and trust with your users and safeguarding their private data. Hence, the taxi booking app should provide complete security and privacy to the users.

taxi booking app business plan

Phase 3- Enhance the app’s potential with the testing phase

Finally, it is time to take your online taxi booking app to potential customers. But before you launch the application in the market, it’s vital to ensure that it functions well and provides all the necessary solutions. 

1. Test the app

After the development process is completed, the on-demand taxi booking app will go through the testing stage. The testing process will ensure that the app is bug and error-free. You can test the taxi booking app with a small group of users and take their feedback for improvements.

Some tips for testing your taxi booking app are:

  • Test your taxi booking app on a variety of devices and operating systems.
  • Test the taxi booking app with several users, including people of different ages, abilities, and backgrounds.
  • Test the app in other locations and under different conditions.
  • Pay attention to the app’s performance and look for bugs or glitches.
  • Ask users for feedback on the app’s usability and design.

2. Launch the app

Once you have tested your app and are happy with it, it’s time to launch it on the app stores. To do this, you must create a developer account and submit your app for review. For this, you must register as a developer with each platform, follow their submission requirements, and submit the required app details, including descriptions, screenshots, icons, and keywords. Once your app has been reviewed and authorized, customers will be able to download it.

3. Market the app and create a buzz

When it launches, you must deploy a thorough marketing plan to draw people to your taxi booking app. Make use of multiple channels to advertise your app and raise awareness of it. For example, social media sites can be utilized to interact with prospective customers, disseminate app updates, and launch specialized advertising efforts. 

To increase the app’s exposure in search engine results, use search engine optimization (SEO) strategies. Reaching a larger audience can also be aided by paid advertising, such as targeted adverts or app install efforts. Additionally, to raise brand recognition and encourage app downloads, think about using collaborations with nearby companies, influencers, or taxi service providers.

Technology Stack for On-Demand Taxi Booking App Development

A well-planned tech stack that includes both the frontend and backend elements is needed to build a taxi booking app. An outline of the critical technologies and elements generally used in creating a taxi booking app is as follows:

How Much Does it Cost to Build a Taxi Booking App?

How much does it cost to make a taxi app? It is one of the first questions when entrepreneurs plan to start an online taxi business. Taxi booking app development costs can vary from $15,000-$60,000. Developing an app can be tricky, but it requires the latest tech stack, valuable experience, sufficient time, and knowledge of skilled on-demand mobile app developers. 

The table below shows the factors that affect the cost of a taxi booking app.

Maximize Revenue With a Custom Taxi Booking App 

Are you planning to build a taxi booking app for your startup or existing business? Unlock the potential of your taxi business by taking it online with an engaging app. At ValueAppz, we understand all the challenges you may face in a competitive market and your need to stay ahead of the competition. As a result, our taxi booking app developers excel in creating robust, feature-rich, and user-friendly taxi booking apps that can streamline operations. 

Our on-demand delivery app development services will help you create an app that brings out the desired results.

Do not miss the great opportunities to take your taxi business to the next level. Contact our team now for the best and most customized solutions for your business at the right budget.

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Frequently Asked Questions:

How can I build my own taxi app?

To create your own taxi booking app solution, you need to start with planning and research. Further, an experienced team of on-demand app developers can help you design and build the app how you want.

How much does it cost to build a taxi app?

The average cost of developing a taxi booking app can range from $15,000-$60,000. The price can change depending on factors such as features, app complexity, time required, and so on.

How to build a taxi booking app like Uber?

You must understand its model well to build a taxi app like Uber. Also, Uber clone apps can be the best way to develop a taxi booking app like Uber with some necessary customizations.

What are the top 5 features of a taxi booking app?

The top features that your taxi booking app should have are GPS navigation, real-time tracking, push notifications, ride-sharing, and in-app messaging for a seamless experience.

How many stages are there in the taxi app development process?

There are a total of three stages-planning, building, and launching the app. Each stage has several steps to be followed to build an engaging app.

💡 Note: This blog is updated on 16th June 2023.

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Harjyot kaur

As a technical content writer my focus is on creating high-quality, engaging, and informative content that simplifies complex technical topics. Throughout my career, I have continuously pursued opportunities for growth and development, refining my skills and expanding my knowledge base.


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Dec 7, 2022 Mobile App Development

Start your Mobile Taxi Booking App Business in 2023

Mobile Taxi Booking App Business

Are you thinking of starting a taxi booking app? 

Taxi booking apps are quickly becoming one of the most popular ways for people to get around town. With their convenience, low cost, and array of features, it’s easy to see why. These apps are now an essential part of many cities’ transportation networks. 

In this blog post, we will discuss the cost of developing a taxi booking app and the features that you should include to make your app successful. But what is the business model of a taxi booking app? How much does it cost to develop and maintain such an app? And what features are included in a typical taxi booking app? 

What is The Revenue Model of Taxi Booking App?

Here are some top features that must be included in a taxi booking app:, here are some top factors that affect cost of app development:, final thoughts, how can taxi app development benefit your business, here are some ways taxi app development can benefit your business:.

1. Allows the user to select their preferred mode of transport: A taxi booking app provides the users with the flexibility to choose from different types of vehicles available like sedan, SUV, hatchback etc. This makes them feel empowered as they get to choose their preferred mode of transport. Moreover, they get an estimated cost in advance before booking the ride which allows them to make an informed decision.

2. Increased Customer Satisfaction – Customers are able to book their rides quickly and easily using the app. This eliminates the need for long phone calls or waiting in line. With the help of integrated GPS tracking, customers can also view their driver’s progress as they approach their destination. Furthermore, in-app ratings help to ensure that customers can be sure they are getting quality service.

 3. Customers have options to customize their ride experience: With a taxi booking app, customers can customize their ride by choosing their preferred vehicle type, pay using various payment methods, track the car’s arrival in real-time and view the estimated fare before they book. This flexibility gives customers the power to have an optimized ride experience according to their preferences.

 4. Opportunity to create new revenue channels: A taxi booking app can open up additional revenue opportunities for businesses by creating new ways to monetize their services. For example, businesses can introduce loyalty programs, discounts, and other incentives to encourage customers to use their services more often. Additionally, businesses can leverage the data collected from the app to better understand customer preferences and tailor their services accordingly.

5. Ability to schedule rides in advance: A taxi booking app lets you schedule rides in advance and receive reminders when it’s time for the trip. For instance, if you book your airport pick up three days ahead of time using this app, you will be reminded about your ride on the day of your departure. 

6. No need for phone number or credit card details: With a taxi booking app, there is no need for sharing personal information such as one’s phone number or credit card details during signup. All that’s needed is a name, email ID, and a password-mobile number. The payments can be made either by cash at the end of each trip or through online payment methods such as Paytm and Ola Money. Payment gateways like these allow users to pay without any hassle even when they don’t have physical money on hand.

For any taxi booking app to be successful, it needs a sound and efficient revenue model. Here are some revenue model of taxi booking apps :

Trip Commissions: Uber collects at least one-quarter of each fare from trips set up through its app, earning twice as much from competitors Lyft and OLA, who charge 20% each. Different rates are set for every city depending on where demand is high at the time; Uber also offers a variety of vehicles to choose from and various levels of service.

Surge Pricing: Uber recalculates fares depending on other factors. Doing this aids in attracting more riders while making them pay enough money so they can become profitable during peak hours and major events. Uber wins because it doesn’t confuse people with its variable interests.

Premium Rides: Uber started off as a simple taxi booking service. After becoming successful and booming, Uber began to contribute towards all aspects of society – riders who needed to travel cheaply, drivers who didn’t care about money, even people looking for more luxurious rides; Uber offered options accordingly.

Cancellation fee: As per Uber’s policy, if a rider cancels the ride after booking it, they will incur a cancellation fee.

Leasing to drivers: Uber has some good options for people who are looking to become drivers but can’t afford their own car. It also has a selection of rental cars on offer at rates lower than most other rental car agencies.

Subscription-based Services: Some taxi booking apps also offer subscription-based services for regular customers. This includes discounts on regular trips, access to priority bookings, or access to special features such as ride-sharing or round-the-clock customer service. These subscription-based services offer a steady revenue stream for the app. Additionally, taxi booking apps can also include ads in their app or offer special offers from partner companies.

In-app Advertising: Ads are placed in the app to earn money. This could be done in two ways, either through ads on the booking page or through banner ads on the map view. In-app Purchases: Another popular way to monetize an app is by offering users in-app purchases. For example, users can purchase a premium package that includes more features or discounts on trips. 

What features does a taxi booking app include?

1. User Login and Signup: Before any other features can be utilized by the user, they will need to sign up or login with their email address and password.

2. Create Profile: Creating a profile will allow users to save information about their preferences so when they book another taxi, they don’t have to fill out all the information again. 

3. Request a Taxi: After creating an account, the user will need to request a taxi after deciding on what kind of vehicle they want to ride in (e.g., car, SUV). After filling out some basic details about where they want to go and how long their trip should take, they’ll be presented with an estimate of how much their fare will cost them.

4. Real-time Tracking: This feature will allow the user to see where their taxi is in real-time on a map. This will help them to better plan for the arrival time of their ride. 

5. Ride History: This feature allows users to view the history of all their rides. They can view which rides they took and when they took them. This feature can also be used to help plan future rides or compare pricing.

6. Payment Method:  There are several different methods of payment available to users: debit card, credit card, cashless via mobile wallet like Google Pay, Apple Pay, Samsung Pay, etc., prepaid card (like transit cards), and coupon codes. Users can easily pay for their ride with whichever method they prefer.

7. Communication: The taxi booking app should allow passengers to communicate directly with drivers using text messages as well as phone calls 

8. Driver Profiles: Drivers should have profiles where passengers could leave feedback about their experience, if necessary 

9. Notification Alerts: Drivers should send notification alerts to passengers before arriving at the pickup location 

10. Rating System: Passengers should be able to rate drivers who provide them service through this app

In addition, a taxi booking app should also include some additional features to make the user experience even better. Some examples include an auto-complete feature for destination addresses to make entering the destination faster and easier, automatic fare calculation to ensure the passenger is not overcharged for the ride, integration with online payment gateways for secure payments, support for loyalty programs or discounts, and push notifications for ride status updates. 

All these features can help create an enjoyable experience for both the driver and the passenger. If the taxi booking app includes all of these features, then there’s a good chance that they’ll get more reviews than competing apps. 

Factors affecting the cost of app development

1. Complexity of the app: The complexity of the app also affects the cost. For example, an app that uses live geolocation tracking or includes multiple payment options will require more coding work than an app with simple features.

2. Location of the app development company: A mobile app developer in India may charge less than one in Canada.

3. Time frame: Depending on how quickly you need your app developed, the price may be higher or lower. Generally, the shorter the time frame for developing your app is, the higher the price will be.

4. Platform: The cost of creating a taxi booking app depends on the platform you choose to build it on. 

How much does it cost to develop a taxi booking app?

When it comes to development costs, there are typically two main areas to consider: front-end and back-end development. Front-end development involves creating the visual components of the app such as the UI/UX design, user interface, and features. Back-end development involves creating the logic behind the app such as coding, database integration, and hosting.

Developing a taxi booking app is a complex and costly process, but one that can be incredibly rewarding for your business. Depending on what features you want to include and the number of platforms you are developing for, the cost of a taxi booking app can range from $10,000 to $80,000 .

When considering development costs, it is also important to factor in the cost of maintenance and support. This includes costs such as bug fixes and updates to ensure that your app is running smoothly and securely at all times.

Overall, the cost of developing a taxi booking app can vary significantly based on the complexity of the project, the number of platforms involved, and the maintenance and support required. If you’re looking to get an accurate estimate for your project, it’s best to consult with a professional software developer or mobile app development company .

The business model of a taxi booking app can be extremely profitable and cost-effective . It allows businesses to take advantage of the ubiquity of mobile devices and the convenience of on-demand services. In addition, it offers drivers the opportunity to earn extra money while providing customers with access to a reliable and safe transportation option.

However, the cost of developing a taxi booking app can be quite high due to the number of features that need to be included. The features should include payment gateways, GPS tracking, customer notifications, driver ratings, and more. Additionally, the business model should include a marketing strategy in order to attract customers, as well as a pricing model that is competitive with other taxi companies in the area. Finally, it is important to consider how the app will generate revenue. This could include charging a fee for rides, charging a commission from drivers, or offering discounts and promotional codes. Ultimately, the success of a taxi booking app depends on how it is marketed and how it integrates with other platforms with mobile app development services . With a solid business model and the right features, your taxi booking app can become an essential part of your business.

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How to Build a Taxi Booking App and Succeed? [Complete Guide]

In today’s fast-paced world, people rely on technology a lot in everything they do. Emerging tech makes our lives simpler by bringing a plethora of convenient services right to our doorstep. This spans everything from online shopping to food delivery…

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Rewisoft Team Can Help You

In today’s fast-paced world, people rely on technology a lot in everything they do. Emerging tech makes our lives simpler by bringing a plethora of convenient services right to our doorstep. This spans everything from online shopping to food delivery – and it’s all available on our smart devices.

One such service brought to our gadgets is taxi booking. This kind of service has been around for a while and keeps trending.

But how does it work and how do you create taxi app yourself? In this article, the experts from Rewisoft will take you behind the scenes of the app development process and share handy tips on how to build a taxi app and ensure success. From this guide, you will learn:

  • What is a taxi booking app?
  • How does it work?
  • Who needs to create one?
  • What key features are there for customers, drivers, and admins?
  • How to make money with a taxi app?
  • How to build a taxi app step by step?
  • What challenges might be there and how to overcome them?
  • How Rewisoft can help you achieve success?
  • How much does it cost to build a taxi app?

Let’s dive in!

What Is a Taxi Booking App?

In a nutshell, a taxi booking app is an application that lets you have taxi services at your fingertips. With the help of a smart gadget and the Internet, such apps enable users to book a car and driver to take them to their chosen destination.

Often, such apps also provide additional handy features, such as the possibility to plan a ride for a specific time, chat with or call the driver, track the route, and pay for the services with a credit card. Also, there is almost always a convenient rating system that awards both customers and drivers with a specific rating based on mutual reviews, this feature helps one identify the trustworthiness of the person who will happen to be in a car with them.

The pioneer in the on-demand taxi application market was Uber. The company released its famous app in 2009 and triggered the transformation of the entire taxi services market. Today, after Uber’s success, it’s clear that taxi service providers that have a scalable app solution will turn into billionaires because this market’s size is predicted to cross the point of $318 million by 2024 . Thanks to the ease of booking and low taxi fares, the online ride-hailing market is projected to grow at the CAGR (compound annual growth rate) of 10.08% between 2020 and 2025.

How Does a Taxi Booking App Work?

If you are wondering how to build a taxi app, the first thing you must know is that it’s never just one app that you need. All taxi booking apps serve three types of users – customer, driver, and admin. The purpose of use and, thus, the functionality for every group of users will be different. So, in fact, when you ask how to build a taxi app, you actually want to know how to build three different apps combined in one.

So, how does it work?

  • From a customer’s perspective, it’s just a booking app that lets them find a cab to get them from one destination to another. The core focus here is on intuitiveness and user experience.
  • From an admin’s perspective, your app will work like an admin panel that lets them see the bookings, customers, and available drivers, and manage the workflow.
  • Drivers are going to be your most essential users. Thus, from their perspective, your app will have the most diverse functionality. To a driver, your app must act as their work dashboard, progress & revenue analytical tool, customer relationship & communication tool, support center, and GPS navigator – all in one.

Who Needs to Create a Taxi Booking App?

Now, before we go on and tell you how to build a taxi app, who might be interested in doing it in the first place?

Basically, there are two types of businesses that need to build such solutions:

Taxi Service Providers

Obviously, taxi service providers make the first kind of business that must know how to build a taxi app and needs to implement such a solution. With the help of an app, companies that offer such services can gain better brand recognition, improve customer experiences, and, respectively, generate more revenue.

But, most importantly, given the high demand for such apps and the high growth rate of the online taxi booking market, creating their own apps will let taxi service providers stay competitive in the future.

Transport Services

Apart from companies that offer taxi services, in particular, providers of other types of transport services can also benefit from building a booking app. For example, services like Uber or BlaBlaCar, as well as FlixBus, are not exactly taxis. They do provide transportation services but work somewhat differently. And they also stay competitive and successful thanks to offering their clients to receive transportation services online through a convenient app.

taxi app development

How to Build a Taxi Booking App: Key Features of a for the Passenger

In order to answer the questions “how much does it cost to build a taxi app” and “how do you create taxi app yourself”, it’s vital to identify the scope of features included in such solutions.

Here’s what is there on the customer side:

Login/Sign Up

This is the basic feature that will let customers join your system and stay there. It will let customers use your app and store their data in it securely.

Customer Profile

The next essential feature is a customer profile that will boost the user’s experience and let them use your app conveniently. It enables clients to keep track of their rides and keep their personal information up-to-date.

Payment Options

Traditionally, clients used to pay for taxi and transportation services with cash, but this feature is a game-changer. Featuring multiple payment options significantly improves the app’s quality and creates more convenient experiences for users.

GPS Tracking

This feature lets app users track the location of their drivers and know when they arrive at their location. It also lets them track the route and time during the ride.

Fare/Route/Duration Calculator

Being able to calculate the approximate cost, route, and duration of the ride helps users plan their rides better and know how much they will have to pay for each particular ride.

Taxi Booking

The most vital feature of every taxi app is the possibility to book a ride from destination A to destination B right from the client’s smartphone.

The messaging feature is typically added for more convenience to let the customer ask questions or share important information with the booked driver quickly and easily.

Push Notifications

This next core feature is there to let users know when a suitable driver is found, when they get closer to their location, when they arrive, when the driver sends a message, etc.

Ratings and Reviews

This feature serves both comfort and safety reasons. Ratings and reviews let clients know how trustworthy each particular driver is and help make their rides stress-free.

Booking History

This feature helps users keep track of their past rides, including completed and canceled ones.

Advanced Features

Apart from the vital base features, there might be some advanced add-ons that will make your taxi app even more convenient. These can include:

  • Social login/sign up
  • Driver queue algorithm
  • Zone/surge pricing
  • Smartwatch access
  • Phone number masking
  • Taxi booking for a friend
  • Sharing a ride with other users
  • Bill splitting
  • Emergency contact
  • Multiple destinations/bookings
  • Loyalty programs
  • Multi-lingual support

How to Build a Taxi Booking App: Key Features for the Driver

Now you know what features to include for clients when you create taxi app. Here’s what you need to include for drivers:

Similarly to customers, drivers should be able to sign-up and login into your system. Ideally, there should be a two-factor verification feature for the security of their bank account details.

Driver Profile

This feature will provide more comfort for drivers and let them manage their personal information just like customers do.

Navigation and Route Optimization

You don’t want your drivers to use third-party GPS navigators because that’s just inconvenient to switch between multiple apps all the time. Thus, you need to include solid navigation and route optimization features for more convenience.

Messaging Alerts

This feature has to be there to let drivers know when a client wants to ask or discuss something so that they could respond promptly.

Stats and Earnings

This feature will let drivers keep good track of their rides, earnings, and work overall.

On the driver’s side, this feature is needed to stay updated when the new order lands in the system, when the ride is confirmed or canceled, etc.

Some convenient and popular advanced features for drivers include:

  • Availability status
  • Real-time requests
  • Order accept/reject
  • Start/end ride
  • Booking cancelation
  • Rate customer

taxi mobile app development

How to Build a Taxi Booking App: Key Features for the Admin

Apart from the customer and driver, there is always a third person who manages the whole process and provides support to both drivers and customers.

On the admin’s side, here are the key features you must include when you create taxi app:

The dashboard feature lets admins know how many bookings are there, how much revenue and commissions are earned, how many drivers are available, etc. Simply put, this feature provides admins with all the information they need to create a seamless workflow.

Reports and Analytics

This feature is needed to help admins track the performance of drivers and the app in general in order to identify flaws and deliver better experiences to customers and drivers, as well as ensure higher revenues.

This feature enables admins to see the locations of customers and drivers in real-time to create better matches and provide support/information when necessary.

Users/Vehicle Management

The customer management feature allows admins to track their information with ease and provide better service. The driver management feature lets admins add, delete, change, and otherwise manage drivers in the system and their information. Finally, the vehicle management feature is there to let admins access, add, delete, change, and manage all vehicle-related information in the system.

How to Make Money With a Taxi Booking App?

When you decide to create taxi app, there are always two main questions that pop up in your head:

  • How can you profit from it?

We will answer the first question further in this guide, after telling you how to build a taxi app.

As for the second question, here are the key ways to make money with your taxi booking app:

The first way to generate profit from a taxi app is to adopt the Freemium business model. The name of this model consists of two words – Free and Premium. The idea is simple. The service or product provider offers customers to use their product for free but with limited functionality and unlock the full functionality in a premium version. This model works great because if a free user receives a positive experience with your app, they will be more likely to convert into premium users and generate more revenue for you.

Another monetization opportunity is presented by in-app ads. This idea implies featuring partners’ advertisements inside your application in exchange for a commission for ad placement, number of views/clicks, etc.

App Subscriptions

Another way to generate a great amount of revenue is to offer users paid subscriptions. This monetization option can be easily combined with others. For example, you could offer premium-user subscriptions to support your Freemium business model or, if you are featuring third-party ads in your app, you can offer users to buy an ad-free subscription instead.

Online Commission

One of the major revenue sources in taxi apps is online commission. App owners can set a fixed sum or percentage commission or transaction convenience fee and apply it to every booking to keep their business running.

Cancellation Charges

This revenue-generation tactic has multiple benefits. First of all, you can charge a cancellation fee from both customers and drivers, which will provide you with more monetization opportunities. At the same time, knowing that there are cancellation charges will make users (on both sides) think twice before canceling the booking. As a result, the cancellation rate will drop and the reliability of your app will increase.

Pre-Booking Fees

Pre-booking features are very convenient for users and, thus, common in taxi apps. Let’s say a customer has a flight tomorrow and knows that they must arrive at the airport at X o’clock. With this feature, they will have the opportunity to schedule a ride to the airport, and rest assured that they will make it on time. And the app owner, in turn, can apply an additional pre-booking fee and generate more revenue.

How to Build a Taxi App in 10 Steps?

How to Build a Taxi App in 10 Steps

How to Build a Taxi App in 10 Steps

As a taxi service provider or transport services company, chances are that you don’t have an in-house development team. In this case, if you decide to create taxi app, you will basically have two options – 1) to hire an in-house team or 2) to delegate the app development process to a team of external professionals.

The first option is incredibly time, energy, and money-consuming. It is also associated with many recruitment issues. Thus, it makes more sense for you to work with a reliable development partner.

So, here is how to build a taxi app step by step:

Step 1. Hire a Development Team and Choose the Best Collaboration Model

First of all, you need to find a reliable development partner. You want a company with broad expertise and a strong team that can bring your project to life.

A great choice would be Rewisoft. Our top-rated design and development company has a ton of experience in delivering cutting-edge custom mobile app development services . So, with us, your projects will be in the right hands.

Then you will also need to define a suitable collaboration model that would ensure a smooth project flow.

Step 2. Define Your Niche, Audience, and Analyze the Market

Before the hired team can move on to the implementation of your project, they will need to get more information from you. Namely, the development specialists will need to have a clear understanding of your niche, audience, and market. So, step 2 requires you to define these.

Pro tip : Conduct a thorough analysis of the market and competition to gain valuable insight and shape your own targets, needs, and requirements.

Step 3. Develop MVP for a Taxi App

Developing an MVP (minimum viable product) is a good starting point. This stage requires developing a very basic version of your future app with minimum functionality to see what it will look like in general terms.

Step 4. Choose a Tech Stack for Taxi Booking App

The next step requires identifying your app’s tech stack. At this point, you need to consult with your development partner to define what databases, payment solutions, and mobile and backend services will be used to create your app.

Step 5. Decide on a Revenue Model

One more key aspect you want to define at the early stage is the monetization model your app will use. Earlier, we told you about the best ways to make money from a taxi booking app. Analyze them carefully to find out what revenue model will work best for you.

Step 6. Move to UX/UI

These days, the app market’s focus is on user experiences. Thus, if you want to ensure the success of your app, you must ensure that it delivers exceptional experiences, which makes the design stage one of the most important ones. At this stage, the selected experts will design an intuitive User Interface (UI) and a smooth User Experience (UX) for your app.

Step 7. Develop

The most complicated and time-consuming stage of the project is the development phase. At this stage, your dedicated development team will implement your ideas into life and build a high-quality and functional taxi app for you.

Step 8. Test

After the development stage, you must pass on the project to experienced QA specialists who will test it and ensure that everything runs smoothly.

Step 9. Launch

When everything looks good, it’s time to put your app on Google Play or App Store (or both) to make it available to your users.

Step 10. Promote

After the launch, you have to start marketing your application. Design and implement several advertising campaigns, targeting different consumer groups (i.e. customers, drivers, and admins).

Ideally, you should have a well-defined marketing plan way before the launch, so that you have the possibility to “warm up” your audience before you roll out your product.

How to Eliminate Challenges of Developing a Taxi App: Pro Tips From Rewisoft

Having a detailed guide on how to build a taxi app like the one provided above is a good starting point for developing your solution. Nevertheless, even knowing what steps to take won’t prevent you from a number of common challenges that might arise in the process.

Let’s take you over the most common issues related to taxi app development and share helpful tips for solving them.

When it comes to online taxi booking services, there is a wide array of safety issues that you can face. First of all, there are cybersecurity threats related to data leaks, theft, etc.

Then, there are also issues related to safety on the road. We all know that anything can happen during the ride and ensuring the security of thousands of customers and drivers served through your app is physically impossible. After all, not everything depends on the skillfulness and experience of your drivers.

Finally, there is also always a chance of crimes, including sexual abuse, theft, etc.

Safety challenges require an all-around approach to overcome them. For the safety of data and users’ identities, you need to use a reliable login/sign-up process and apply additional cybersecurity features like two-factor verification.

Safety on the road can’t be ensured to the fullest because it is often out of your control. But, what you can do is to:

  • Hire reliable, responsible, and experienced drivers;
  • Integrate extra features like emergency contact and the SOS button.

As for the prevention of crime, that’s where you need thorough verification of users’ identities, a clear rating system, and harsh penalties for violations.


When expanding, taxi and transportation service providers often enter markets in other states and even countries. When this happens, a wide range of localization issues arise. Namely, there are almost always process management, language/translation, and local legal regulations issues that arise as the result of the expansion.

When it comes to localization problems, solving them requires a thorough, detailed approach from experienced professionals. That’s where the Rewisoft’s team can come to aid. Thanks to our vast expertise, we are well familiar with regulations and other specs of different markets and know what it takes to satisfy them.

High Competition

As was said earlier, the taxi application market is growing rapidly. So, it’s quite competitive too. The leaders like Uber, Lyft, Ola, and others have solid positioning in the market. Uber alone holds around 75-78% of the online taxi market share worldwide. As you can easily guess, outdoing the competition (and even surviving it) can be incredibly challenging for new players.

The best way to survive in such a highly-competitive market is to give users something they don’t have yet. In other words, you need to create taxi app with advanced, next-gen features that will set you apart from the competition.

Rewisoft’s Expertise in Taxi Booking App Development: How Can We Help You?

Now that we’ve told you how to build a taxi app, how else can Rewisoft be of help to you?

Our design and development company can become your trusted development partner for this project. And there is a lot we can offer you.

Our broad expertise in app development helps us craft custom app solutions that meet and exceed our customers’ expectations. Our team can boast a diversity of skill sets and an extensive tech stack. Being proficient in iOS, Android, and Cross-Platform tech, we are able to undertake all kinds of projects and deliver outstanding results.

Best part? Our experts always take a hyper-personalized approach to every project. That is, we create fully custom solutions tailored to your unique vision and needs. Thus, entrusting your taxi booking app development to us is a surefire way to stand out from the crowd. So, don’t hesitate, and let’s do something great together !

How Much Does It Cost to Build a Taxi App?

So, you already know how to build a taxi app, what features to include in it, what challenges you can encounter, and how to solve them.

Now, how much does it cost to build a taxi app?

On average, a solution like this takes between 3 and 4 months to implement and requires a team of six professionals, including:

  • Project manager
  • IT architect
  • Front-end developer
  • Back-end developer
  • Quality assurance specialist

The team will need around 1200-1500 hours to create taxi app for you. With the average app development price between $25-$33 per hour, the total average cost of such an app will be around $40,000.

Here’s our rough estimate for the work.


How to Build a Taxi App: Conclusion

Now you know how to build a taxi app and make it bring you profit. It might be uneasy to create taxi app. The planning, research, designing, and other stages of the process can be rather tiring and time-consuming. But, it gets so much easier with a reliable partner like Rewisoft and our broad expertise. And, the result will pay off all the effort!

Then don’t waste time and start acting now!

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How to Build a Taxi Booking App like Uber or Lyft

Photo of Tuhin Bhatt

Co-founder of Intelivita

  Last updated on December 12, 2023

  14 min read

Have you heard of the word Uberization?

The Cambridge Dictionary defines it as the act or process of changing the market for a service by introducing a different way of buying or using it, especially using mobile technology.

At the origin of the word is the popular taxi booking app Uber.

Founded in 2009, Uber introduced a new business model in the taxi market that destabilized the traditional model of taxis.

With its global recognition, Uber has become a role model for many.

How to build an app like Uber is a topic that sparks curiosity in the minds of those who want to develop a taxi booking app.

Are you brimming with taxi app ideas ? Then, read this article to know how to bring your ideas to life!

Uber did a simple but significant thing. They noticed a pain point in the taxi hiring process, i.e., they realized that people found it time-consuming and often frustrating to get taxis.

To address this, they developed a solution that took the taxi-booking process online, making it faster and easier.

People embraced the idea so much that Uber has over 93 million users on a monthly basis today. In 2020, Uber generated $57.9 billion in global gross bookings.

Today, 70% of the US ride sharing market belongs to Uber and it is the largest company in the sector.

Along with it, Lyft is another popular taxi booking app that holds 30% of the market.

If you are looking to build an app like Uber or Lyft, this article will give you complete guidance on how to get started.

Make sure you read it till the end!

So, let’s begin with the basics.

How Does Uber App Work

The goal of the Uber app is simple – simplify the taxi traveling experience for people.

This goal is reflected In every step of the taxi booking process.

From automatically detecting passenger pickup location to providing live ride status and automating payments, it makes the user’s experience effortless.

6 critical steps in the workflow of taxi booking apps like Uber are:

How Does Uber App Work

Step 1: Ride request

The passenger makes a ride request through the app. They enter their pickup and destination locations and choose the type of taxi.

The app shows the ride fare upfront so that passengers can choose the suitable one.

Step 2: Ride confirmation

Once a ride request is made, the passenger verifies all the details and confirms the ride.

Step 3: Matching process

Uber searches for nearby drivers to match the ride. A request is sent to the driver.

The driver may accept or reject the request. If the driver accepts, the ride is initiated. Otherwise, the request is transferred to the next available driver.

Step 4: The ride

After a driver accepts a ride request, the passenger is notified about it.

The driver details, their location, and the real-time location of the driver are provided to passengers so that they can track the taxi and be aware of the estimated arrival time.

Step 5: Payment

Once a ride is over, payment is automatically completed.

The fee is dedicated from the payment account passenger has previously added to the app.

Uber provides multiple payment options like credit cards, debit cards, PayPal, etc.

Step 6: Rating

After each ride, a rating is requested from passengers. The ratings help the other Uber users choose a better trip.

It is a key part of Uber’s business logic and greatly enhances its service reliability.

How to Make an App like Uber or Lyft

To make a successful taxi booking app, it is imperative to have a well-defined execution plan.

From concept creation to implementation, a clear step-by-step process needs to be defined for achieving the best output.

Image describing how to make an App like Uber or Lyft

Does it sound overwhelming? It need not be!

To help you get started, we will share the key steps to follow to build an app like Uber or Lyft.

These are the foundational steps and according to your unique needs, you can add more steps.

Step #1: Requirement Analysis

The first step is to analyze your requirements. For this, you will need to conduct extensive market research.

Addressing questions like what is your mission, what unique proposition will your platform deliver, what the current market looks like, and what the users need comes here.

Once the requirement analysis is done, you will have a clear idea about your target audience and the business model.

Step #2: Documentation

The output of step 1, from the requirements to the business model, app features, and app platforms are documented in this step.

Documentation helps to create a blueprint and a reference point to come back to, any time you get stuck during the app development process. Defining the scope, timeline, milestones, etc. at this stage is very useful.

Step #3: App Development

This is the step where you see your ideas taking life. With the documentation created, you can now start working on the app development.

You may choose to create your own in-house app development team or hire a taxi app development company to build the app for you. In step 3, the app is created, tested, and made ready for launch.

Step #4: App Deployment

With performance tests and functionality checks completed, your app is ready for deployment.

Publish it to the corresponding app store and it’s ready to be used by the target audience.

It’s always a good idea to go live with a minimum viable product (MVP) as it helps you understand your user requirements better and create a successful app.

Step #5: Marketing

Many people think app development is over by step 4. But, that’s not the case.

You need to drive people to engage with your app. A well-defined marketing strategy is required for this.

Did you know Uber hosted and sponsored tech events to attract riders and drivers when they were starting off?

They even gave trial rides to people! You need to create such unique marketing ideas for your business too to gain attraction.

Features Required for an App like Uber or Lyft

To understand the features required for an app like Uber or Lyft, you need to first have clarity on the different parties involved in the app’s working.

This would help you identify the different components of the model. Essentially, the Uber-like model has:

  • Passengers who use the service to book rides
  • Drivers who partner with the company to offer their service
  • Admins who manage and monitor the overall work.

So, to make a taxi booking app, you would need to create three interfaces – a passenger app, a driver app and an admin panel.

Features for Passenger App

The features of passenger apps can be categorized into two even, basic and advanced. The basic features include:

Taxi App Features for Passenger App

User registration: Sign-up option for passengers to register and create a profile.

This could be done using their phone number, email id, or via social media profiles.

Also, a sign-in option is needed for registered passengers.

Taxi booking: Provision for passengers to enter their address, provide their pickup location, choose the type of taxi, book a ride and so on.

Fare calculation: Upfront calculation and display of fare depending on the distance to be traveled, the taxi type, traffic conditions, etc.

Ride tracking: Ability to track the ride and driver location in real-time after a taxi booking is confirmed.

Payment integrations: Implementation of in-app payment options.

Multiple payment methods like credit/debit cards, PayPal, net banking, etc. should be integrated.

Notifications: Push notifications to keep passengers updated about booking status, ride status, driver details, etc.

Driver rating: Option to review and rate the driver to enhance the overall customer experience.

In-app call/messages: Provision to communicate with the driver through calls or messages from the app itself.

Travel history: Records of passengers’ previous bookings, rides, and payments.

Aside from the basic features, implementing the following advanced features will help you deliver better value to passengers.

Ride cancellation: Option for passengers to cancel rides with deduction of convenience fee depending on the time of cancellation.

The closer to pickup time a ride is canceled, the more fee is deducted.

Split payment: Feature that allows passengers to split the cost of the ride with fellow riders when traveling in a group.

Scheduled rides: Option to book taxis in advance for a later time by setting the required pickup time.

Interactive map: Feature to display all the taxis on a map in real-time to enhance the booking experience.

Voice input: Implementation of voice recognition to accept voice commands and increase accessibility.

Book for others: Provision to book taxis for others from one’s passenger account.

Waiting list: Option to add their booking request to the waiting list during rush hours when all taxis are occupied.

Features for Driver App

Similar to features of passenger apps, we can categorize features of driver apps into basic and advanced.

Image shows basic features of Driver's App

Driver profile: Feature for driver profile creation with personal information like name, age, and vehicle information like license, insurance and other documents.

The details on the driver profile should be verified by the admin.

Ride alert: Option to receive new ride alerts containing passenger location, route, etc.

The driver should be able to respond to new ride requests with “accept” or “decline”.

Notifications: Push notifications for ride alerts, booking information, route change, ride completion, reviews, etc.

In-app call/messages: Feature to communicate directly with passengers from the app through calls or messages.

Navigation: Navigation guidance for drivers to get the best route for trips, know real-time traffic overview, get alternate route information, etc.

Advanced features for driver apps are:

Heat maps: A feature for drivers to compare passenger density of different locations and plan their schedule in locations with high passenger density.

Next ride: Option to get notified of the next ride and accept it while completing the current ride.

Passenger destination: Provision for doctors to select rides for specific passenger destinations only.

Waiting time: Option to charge an additional amount to the base fare in scenarios where drivers have to wait for a long time.

Features of Admin Panel

An admin panel is the central control point used by admins to manage and monitor passengers, drivers, payments, trips, locations, ratings, and so on.

The admin panel will be a web-based platform and should contain the following essential features.

  • Passenger and driver management
  • Booking management
  • Fare management
  • Vehicle management
  • Notifications management
  • Rating management
  • Navigation management
  • Passenger and driver support
  • Driver payroll management
  • Promotions and discounts management
  • Analytics integration
  • System content management

Revenue Model of Taxi Booking App like Uber

The end goal of every app development is to make money from the app .

Therefore, determining the revenue model beforehand is imperative to achieve a consistent revenue stream.

Uber’s revenue model is one of the most successful models in the taxi market today.

They do not own a car fleet; they act as a mediator platform for drivers and passengers to connect.

A main stream of Uber’s profit is from the rides.

Their ride calculator combines the following factors to derive a price for each ride.

  • Base fee: A flat fee Uber charges for their service. It is based on car type and ride location.
  • Cost per mile
  • Cost per minute
  • Booking fee: A minimal fee to cover their operational cost.

Uber’s pricing model is dynamic and the fare can be influenced by current traffic conditions, driver availability, holiday season, etc.

Other than this, Uber charges a cancellation fee from passengers if they cancel their booked ride after a certain period of time.

Along with being an additional source of revenue, this also helps Uber track the number of cancellations they receive.

Advertisements and brand partnerships are also major revenue sources for Uber.

Uber promotes other businesses on their platform and helps them reach a broader audience. In return, they charge a commission for the promotions.

Technology Behind Uber-like Apps

The key technological integrations needed to build taxi booking apps like Uber are geolocation, push notification, and payment integration.

To build an app like Uber on iOS and Android platforms, the technological integrations required would be:

Apart from the integrations, other technologies and programming languages are also to be considered to create a taxi booking app.

The programming languages used are Swift for iOS development and Kotlin for Android development.

For the backend, languages such as Python, Java, PHP, Ruby on Rails, or Node.js are used.

How Much Does it Cost to Develop an App like Uber?

When it comes to the cost of taxi app development , it is difficult to give a one-size-fits-all answer.

This is because the cost can fluctuate depending on different factors. Some key factors that influence cost are:

Business type: For startups, the cost to make a taxi booking app is significantly lower compared to large-scale taxi business apps.

Startups can launch an MVP at a minimal budget. That’s not the case with large-scale businesses as they would need to create an app that aligns with their internal business operations.

Features: The number of features and their complexity is a determining factor in the cost.

The more the number of features, the higher will be the cost.

Similarly, for complex features, the cost of app development would increase as the effort would be more.

Platform choice: The choice of platform, ie, iOS or Android plays a big role in the cost.

Whether the app needs to be launched on one platform or both platforms will decide the budget that would be needed for the development.

To arrive at this decision, business owners can look at the market research and see which platform their target audience is prominently using.

Technology: Technology is interrelated to the platform choice.

Native app development and hybrid app development are the two options here.

Both have their own advantages and disadvantages, so it’s up to the business owner to decide which one to go for.

Geography: If you are outsourcing your development to a taxi app development company, geography influences the cost very much.

Countries like North America and the UK have high hourly rates for developers ($100 – $200) while Eastern Europe and India ($20-&80) offer cheaper hourly rates.

As an estimate, we can say that the cost of developing an MVP of a Uber-like application will come around:

  • For driver apps – $15,000 for one platform and $30,000 for two platforms
  • For passenger apps – $30,000 for one platform and $60,000 for two platforms
  • For admin panel – $15,000

Intelivita’s Experience in Creating Taxi Booking App like Uber

With nearly a decade of experience in the app development industry, Intelivita is a team you can trust to deliver reliable app solutions for your every need.

Taxi app development is our strong niche and we have a team of developers who are the best in developing state-of-the-art taxi booking apps.

We work with a diverse tech stack so you can be ensured that whatever your requirement is, we have the knowledge and resources to carry it out.

We have been recognized by top industry leaders like Clutch, AppFutura, and GoodFirms for our outstanding contributions in the app development field and excellent customer service.

By delivering high-quality and intuitive apps for clients all over the world, we have established ourselves as a trusted taxi app development company.

Image of Tuhin Bhatt, the Co-founder of Intelivita.

Tuhin Bhatt is a co-founder of Intelivita, a leading Web and Mobile App Development Company. He helps passionate entrepreneurs build amazing tech products. Tuhin being a peoples man who has a passion to share his technical expertise with clients and other enthusiasts.

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Complete Guide On Taxi Booking App Development – With Benefits And Features

Home » Blog » App Development Guide » Complete Guide On Taxi Booking App Development – With Benefits And Features

As with any on-demand service, a rising number of taxi companies are eager to make semi-variable investments to get access to the app market with their creative taxi app booking development solutions. The broad adoption of on-demand transportation services is one of the numerous innovations brought about by the expansion of information and communication technology.

The usage of smartphone applications for different day to day chores has increased as technology has advanced and people’s access to the internet has increased. Similarly, commuting has become substantially easier than previously, thanks to the widespread availability of taxi booking applications in the app stores. 

These days, there are a variety of taxi booking applications accessible in app stores, and there is always a potential for newer and better ones.

Figures Of Taxi Industry

The global taxi industry was valued at $69.18 billion in 2019 and is predicted to rise to $120.89 billion by 2027, at a CAGR of 12.3 % between 2020 and 2027. Users prefer to drive in their own vehicles because of health and safety concerns, which will restrict market size in 2020.

According to industry forecasts, the global online taxi services market will grow at a CAGR of 22.3 % from $23.42 billion in 2020 to $28.65 billion in 2021. It is estimated to reach USD 327.54 billion by 2026, indicating an 8.95 percent annual growth rate throughout the forecast period (2021-2026).

Furthermore, as smartphone usage increases, so does the need for mobile applications. As a consequence, now is the greatest time for businesses to invest in taxi booking app development to get the required corporate ROI.

Most Well Known Taxi Booking Applications

People like to hire a cab from the comfort of their own home and wait for the taxi to arrive at their doorway while sitting on their couch. People may now order a cab from one location to another using a variety of excellent taxi applications such as Uber, Lyft, Grab, and Careem.

Which taxi app, though, is the best? It must be difficult to pick one app from a list of possibilities and order a cab with a single click. So, don’t be concerned. We’ve compiled a list of the top taxi apps based on their offerings, good comments, and popularity.

This Silicon Valley business, based in San Francisco, has revolutionized the definition of on-demand cab booking applications throughout the world. Uber is now present in over 700 locations across 65 countries.

Uber has grown in popularity due to factors such as its user-friendly interface, the availability of drivers and cars, simple payment choices, ride safety measures, country-specific features, and several cab rental models.

  • Sharing and tracking ride facts in real-time
  • Splitting the fare
  • Add more stoppages
  • Plan out your rides.
  • synchronize your meetings

Lyft was launched in San Francisco, California, in 2012. Lyft, like Uber, is in the Application Software business. It provides services in over 220 cities around the country, including Vietnam, the Philippines, Thailand, Singapore, Malaysia, and Indonesia.


  • Real-time monitoring of 
  • Highly-secured
  • Sharing travel details
  • Keep your personal information hidden.
  • Assistance in an emergency


Launched in London in 2011, GetTaxi an Israeli on-demand mobility company is backed by Volkswagen and currently operates in more than 100 cities across the United States, the United Kingdom, Russia, and Israel.

  • Automated price calculator
  • Travel with your pets (Regional feature)
  • Add multiple drop locations
  • Luggage services
  • Promo codes

A taxi app ola began as an online taxi aggregator in Mumbai in 2010 and now has a network that spans India, Australia, New Zealand, and the United Kingdom (169 locations) with over 100,000 vehicles. This app is well-known for providing a wide range of cab services via its smartphone app.

  • In-app payments
  • Push notifications
  • Real-time sharing

Grab was founded in 2011 and is well-known in the Philippines, Indonesia, Vietnam, Thailand, Singapore, and Malaysia. They want to make taxis a safe and efficient mode of transportation.


  • Registration via social media
  • Real-time tracking of the driver’s location
  • Payments in-app
  • Calculation of prices

Easy Taxi 

Easy Taxi is a Brazilian taxi company that operates in over 30 countries. It was founded in 2011. With millions of users all across the world, the taxi booking app development has been a huge success. It comes with a variety of features that make it a viable taxi booking app development in today’s world.

  • Real-time tracking
  • Fare Calculator (Automated)
  • Rate Card in Digital Form
  • Support for several currencies
  • Flexible Payment methods 

Important Features In Taxi Booking App

The online taxi booking app should contain a variety of features that make the riders’ and drivers’ automobile riding and driving experiences as pleasant as possible. The photos below depict the fundamental functions that must be included in the taxi booking app development.

Let’s take a look at each of these items one by one.

Payment integration 

The app’s main feature is its payment system. The rider should be able to pay for the ride without difficulty. Cash, regular payment mechanisms, mobile wallets, and mobile banking should all be available.

Customers are more likely to have a positive experience if they have a variety of payment options.


Users and drivers can utilize the geolocation feature to see where the request was made. Riders can choose where they want to be picked up and delivered. Meanwhile, drivers are alerted of pickup requests via geolocation, which they may accept or decline at their leisure.

In a nutshell, this function allows drivers and riders to connect with others who are in close vicinity to them.

The first step in utilizing the app is to enable this functionality. The rider and driver should be able to sign in and register on the app instantly. This may be done by manually entering the information or by signing up for a social networking platform that contains an OTP.

There is also an onboarding function for drivers that allows them to show their availability. They may use the app to sign up for rides, accept or reject them, and go offline after signing off.

This is what taxi booking app development is all about. Users should be able to book applications with a single swipe using this functionality. Put a button or slider where users may book a cab by touching it.

Simultaneously, give comparable functionality to the driver, allowing them to respond to the trip request with a simple tap.

Route Tracking

After entering the taxi, the user can verify the route they are being driven on with this function. Users may be certain that they are on a safe commute because they can track their cab at all times.

They can either cancel the journey or report it to the app’s administrators if they see their cab is following a different route. Route tracking is a type of map navigation that allows you to go to your desired location. This is also a fantastic tool for drivers.

Ride Scheduling

Users can reserve taxi services in advance using this function. You may reserve a taxi by specifying the time and date, and a driver will be assigned to that slot. Users will get a confirmation email after they have scheduled a ride.

You’ll need a calendar plugin and a timetable for this.

Push Notifications

CRM has a push notification feature. Messages and alerts allow you to communicate with your users, potential users, and drivers.

This function allows the panel’s administrator to send messages to users about special deals, schemes, or client retention. This improves client retention by increasing consumer engagement.

Saved Destinations

This is one of the most popular features of the taxi booking app. Users can save places they visit on a frequent basis with this function. It might be their place of business, home address, or any other location where they frequently travel.

It might also be determined based on the person’s recent searches or frequent searches.

When booking a cab, trustworthiness is an important issue that everyone considers. Taxi booking apps provide you with information such as the driver’s name, contact number, taxi number, and so on, so that when the cab arrives, you know he’s the one.

Because of the protection services mentioned above, you will be safe from various hazards while traveling with a stranger.

This function is applicable to both drivers and passengers. The passenger can rate their overall satisfaction with the taxi journey and the taxi driver in this section. Customers can also be rated based on their conduct by the driver.

The rating might take the shape of a numerical rating or the sharing of written or verbal feedback.

Benefits Of Developing Taxi Booking App

Enhance business reach.

The first and most important advantage of investing in taxi booking app development is that it allows taxi companies to increase their reach. It makes it simple for them to reach out to potential consumers. Today’s generation is the smartphone generation, and instead of calling a taxi, they prefer to book one using an app. A poll found that 65% of individuals utilize online taxi booking apps. This is a huge figure that may assist any firm to attract new clients. As a result, a mobile taxi booking app development is a smart way to get your business off the ground and attract more consumers.

Increase Brand Credibility

Brand recognition is critical for every firm, but especially for startups. It is extremely important and has the ability to build or ruin your business. Have you ever wondered why cab booking applications have gotten so much attention across the world? 

People are aware of their existence in the market and the services they provide all over the world because of their brand awareness. Furthermore, their choice to establish a cab app allows them to grow their brands to other cities and nations.

If we take Uber as an example, its yearly income will go from $0.4 billion in 2014 to $11.1 billion in 2020. In 2020, Uber drivers had performed 4.98 billion trips.

Boost Customer Loyalty

A favorable brand image encourages clients to stay with a company for a longer period of time. Apart from your brand’s image, the sort of services you provide is the second most important factor in gaining consumer loyalty. A consumer has a number of expectations and needs from a company. 

To develop a solid relationship with clients, businesses must first discover their requirements and then give solutions to meet those needs. Effective feedback mechanisms, which you can install in your taxi booking mobile app, will help you identify such desires.

Customers and drivers can share their experiences through feedback mechanisms. It will assist them to realize that your company cares about their needs and interactions with them. Businesses can convert their regular visitors into potential customers by including such features in their mobile apps.

Increases Profit

To manage their company efficiently, many taxi drivers pay large commissions to the aggregator’s software. If you own a cab service, developing your own mobile app might save you money on commissions. 

This option allows you to save money and increase the total profit of your company. An in-house taxi booking app will boost your profit margins and expand your business exponentially.

Increase Product Offerings

Every taxi company provides ride-sharing and taxi booking as regular services to its consumers. Offering more product variety, on the other hand, adds value to your company. With traditional services, you may provide your consumers with a few unique alternatives, such as selecting their preferred car, drivers, and more. 

These add-ons can assist you in attracting more consumers. Not only will you get a competitive advantage over your competitors, but so will your consumers.

Transparency in Communication

One of the most difficult duties is maintaining open lines of communication between drivers and customers, consumers and companies, and companies and drivers. Unfortunately, many offline taxi booking firms fail due to a lack of effective communication. 

However, online cab booking applications prevent these miscommunications and provide a positive customer experience.

Cost Structure Of Taxi Booking App Development

Estimating the cost of developing a taxi app is a little more difficult. While many app development businesses have their own factors, the cost of establishing a ‘Uber-like’ mobile app is relatively unpredictable. If we examine the most basic version of the program, which includes simply the MVP functionality and a clean UI/UX design, the development cost might be as high as $10000 . 

You don’t have to be concerned about the expense of maintenance and support with apps like these. There is only a little amount of backend support necessary. If you want a comprehensive app with both basic and sophisticated features, expect to pay between $10000 – $30000 .

Remember to factor in the likelihood of using a taxi-hailing service. As previously said, the world is embracing more cost-effective and convenient modes of transportation and transportation. With the development of self-driving automobiles in the future, there will be no need for a driver, decreasing operating costs and eliminating parking space issues.

To conclude, taxi booking app development requires a significant financial and time commitment. It is vital to find competent and trustworthy taxi app developers. Your initial choice should be a software development team that is both supportive and technologically forward-thinking.

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A Step-by-Step Guide to Developing Your Own Taxi Booking App: Taxi Booking App Development

A Step-by-Step Guide to Developing Your Own Taxi Booking App: Taxi Booking App Development

Table of contents:.

Why Business Should Invest in a Taxi Booking App Development Reasons to Build a Taxi Booking App Options Your Business Has in a Taxi Booking App Development How Can You Make Money with a Taxi App? The Most Popular Taxi Apps in the World How to Succeed in Such a Competitive Landscape? Key Features to Include in Your Taxi Booking App How Much Does It Cost to Develop a Taxi Booking App? Taxi Booking App Development Process: Create a Minimum Viable Product (MVP) Taxi App Development: Final Thoughts

Transportation industry is evolving rapidly, so if you have a revolutionary app idea, you need to keep up with innovative solutions and solve people’s pain points.

These days, most of us are used to having everything within minutes. We need to commute immediately and waiting for a car for 5 minutes feels like ages! As a result, commuting has become significantly easier than before. People can use taxi booking apps that are easily available on all app stores. It is also very likely that you have at least one on-demand transportation app on your phone, right?

If you’ve ever thought about investing your resources in taxi booking app development, the time and conditions are perfect. Creating an app like Uber holds strong business potential because the global taxi app projected value for 2026 is $150 billion. This projection signifies a notable 50% growth compared to the forecasted value for the year 2023 ( Business of Apps ). However, you have strong competition – Uber, Lyft and Bolt are just a few providers of similar apps.

In this article, I’ll tell you all you need to know about creating your own successful taxi booking app, guide you through the development process and share some tips, and finally tell you more about how to succe ed in such a competitive landscape.

Why Businesses Should Invest in a Taxi Booking App Development

Undoubtedly, taxi service providers are the primary players seeking to build a taxi app. By embracing this technology, companies offering taxi services can enhance their brand visibility, elevate customer experiences, and consequently boost their revenue streams. The ever-growing demand for such apps and the rapid expansion of the online taxi booking market make it imperative for taxi service providers to have their own apps, ensuring they remain competitive in the evolving landscape.

However, investing in a taxi app can prove to be a valuable decision even if your business doesn’t align with the traditional taxi service model. If your company is involved in passenger transportation and, for example, manages a fleet of buses, developing a kind of taxi booking app can be a strategic move to diversify your service offerings. This approach could also be equally applicable to public transport services since the core need of customers remains similar – getting from point A to point B.

By integrating various modes of transportation, such as buses and taxis (or even public transport ) within a single app, customers can conveniently book rides online and track the location of their chosen mode of transport.

Not only does this streamline the customer experience but also provides valuable data insights, broadens your customer base, gives you a competitive edge, and showcases your adaptability to modern technological trends. Ultimately, such an app can strengthen your brand’s presence, customer engagement, and operational efficiency, making it a smart investment for various business models.

Investing in taxi app development is a strategic move for businesses that want to take advantage of the lucrative and rapidly growing transportation and taxi market. Let’s delve into the numbers to get a deeper insight into the taxi app landscape.

Taxi App Market: Statistics

According to Statista , the revenue in the ride-hailing & taxi market is projected to grow to $154.00 billion in 2023. Furthermore, the industry is expected to witness a steady annual growth rate of 7.04%, projecting the market size to reach $202.20 billion by 2027. The user penetration is projected to rise as well – from 21.9% in 2023 to 24.2% by 2027.

Let’s take a look at the statistics of Uber , a key player in this industry. Uber generated a staggering $14 billion from ride-hailing in 2022. The statistics also highlight that Uber drivers completed 7.6 billion trips in 2022, surpassing its previous peak of 6.9 billion trips made in 2019 ( Business of Apps ).

Reasons to Build a Taxi Booking App

taxi booking app business plan

The market is constantly growing, leading to an increased interest from companies in developing taxi apps. Whether you’re already in the taxi business or thinking about entering, utilising these apps can improve the experience for both drivers and passengers, providing various advantages. Let’s talk about them.

Passengers can enjoy the following benefits:

  • Convenient and time-saving taxi ordering that allows them to hail a ride with just a few taps on their smartphones.
  • Easy-to-use payment options , streamlining the payment process and enhancing overall user experience.
  • Clear transparency and increased safety , as they can track their ride in real time and share details with trusted contacts.
  • Accurate ride cost estimates , providing financial clarity and helping passengers plan their travel expenses effectively.

As for drivers, they also experience a range of benefits:

  • Improved passenger pick-up system , optimising their routes and minimising waiting time, ultimately leading to increased earnings.
  • Online payment capabilities , ensuring swift and secure transactions without the need for handling cash.
  • Valuable feedback from each passenger leading to continuous improvement and better service delivery.
  • GPS assistance for seamless city navigation, enabling efficient and timely pickups and drop-offs, enhancing the overall driver experience.

Don’t wait – someone will soon come up with an idea similar to yours. The challenge is to bridge the gap in underserved areas .

The idea is the key

For example, what about a taxi app that integrates different types of transportation providers, such as traditional taxis, private drivers, and rideshare services? Such a platform could serve as a hub, allowing users to access a wide network of transportation options all in one place. By doing so, it would significantly reduce waiting time , streamlining the process of finding a ride. Users could book a taxi seamlessly, regardless of the taxi company, and choose the quickest option through a single app. This integrated approach would greatly enhance convenience, especially in areas where transportation choices are typically limited. Instead of juggling multiple taxi apps and contacting various drivers, everything would be conveniently available in a single app.

Options Your Business Has in a Taxi Booking App Development

Now, let’s discuss the two main business approaches in on-demand taxi booking apps: the aggregator model and the dedicated model.

Dedicated Taxi Booking App

A dedicated taxi booking app is a platform that is typically owned and operated by a single taxi service provider or a company. In this model, the app exclusively represents a specific taxi service. Users of the app can request rides from the fleet of vehicles owned by that particular service. The app focuses solely on providing the services of that specific taxi company, ensuring a consistent user experience aligned with the brand’s standards. This model allows the company to maintain control over pricing, service quality, and customer interactions.

This kind of app can become or be built as a SaaS solution, too.

Aggregator Taxi Booking App

An aggregator taxi booking app, on the other hand, acts as a middleman connecting riders with various individual taxi service providers. These apps do not own or operate their own fleet of vehicles but instead collaborate with multiple taxi companies or individual drivers. Users can choose from a range of available options, considering factors like pricing, estimated arrival time, and user ratings, all within a single app.

Aggregator apps offer a more extensive choice of services, enabling users to compare and select the most suitable ride based on their preferences. This model provides flexibility and variety to both drivers and passengers.

How Can You Make Money with a Taxi App? Monetization Models

taxi booking app business plan


Uber, Lyft and many other popular taxi platforms commonly charge a commission fee (usually a percentage) on each ride completed through their platform. For example, they might take 20-25% of the fare, leaving the rest for the driver. In addition to commission fees, taxi apps often employ a flat booking fee that can be charged to both the driver and the passenger.

Another option is cancellation fees which can be implemented in case a passenger (or a driver) cancels a ride, providing a source of revenue for the platform.

Then, surge pricing is indeed a crucial aspect of taxi app monetization, especially during peak demand times. This pricing strategy allows your platform to increase fares temporarily, maximising revenue during high-demand periods.


taxi booking app business plan

Another money-making move for your taxi app can be partnering up with local businesses and letting them advertise within your app. Allow them to display targeted ads, promote local businesses, restaurants, and other services to users , and earn revenue from advertisers.


taxi booking app business plan

Taxi apps often collaborate with hotels, airports, or events, receiving a commission for every ride booked through their apps or from their locations.

Another option to gain revenue is forming partnerships with companies to provide transportation services for their employees. This involves negotiated rates or contracts and may ensure a steady stream of revenue.

Data Monetization

Taxi apps can anonymise and aggregate user data, selling insights and analytics to businesses, researchers, or urban planners who are looking for travel patterns and behaviours. However, to avoid trust issues and potential legal problems, you must prioritise ethical considerations and adhere to privacy regulations.


taxi booking app business plan

You can also opt for a subscription model with your taxi app. Let’s take a look at Uber: they offer a subscription service called Uber Pass, where users pay a monthly fee to get benefits like discounted fares, waived cancellation fees, and more predictable pricing.

If you’re interested in delving deeper into different monetization models and understanding their features, advantages, and drawbacks, I suggest giving Katarzyna Sobczak-Rosochacka’s (our Head of Marketing) article about it a read. App monetization strategies have become essential for sustaining businesses, so finding the right fit for your app type and target audience is crucial.

The Most Popular Taxi Applications in the World

taxi booking app business plan

In this section, I’ll discuss the most popular global taxi apps and their usage. Additionally, I’ll provide a glimpse into their financial performance in 2022, offering insights into their revenue and market size, all based on data from Business of Apps .

Uber, recognised as one of the leading and widely used ride-hailing services worldwide, operates across a multitude of countries and cities.

Revenue : $14 billion in 2022

Market share : 71% in the US; 74% in the UK; 37% in India

Lyft is a major competitor to Uber, primarily operating in the United States and Canada.

Revenue : $4.09 billion in 2022

Market share : 24% in the US

Bolt is an Estonian operator currently active in 35 countries in Europe, Africa, and the Middle East.

Revenue : $1.08 billion in 2022

Market share : 23% in the UK

Didi is one of the largest ride-sharing companies in China, offering a variety of transportation services, including taxi hailing, private car services, and bike-sharing.

Revenue : $19.7 billion in 2022

Market share : 91% in China

Ola is a leading ride-sharing platform in India that has also expanded its services to other countries. It provides various transportation options, including cabs, auto-rickshaws, and bikes.

Revenue : $0.17 billion in 2022

Market share : 50% in India

How to Succeed in Such a Competitive Landscape?

taxi booking app business plan

Regardless of the nature of the app you plan to create, understanding your target user base is a key aspect. Carefully examining their pain points and developing unique solutions is fundamental. This approach reflects the essence of successful applications that excel at solving specific challenges. This is also why commuters and travellers rely on them so much.

For example, if you build an app for women who care about luxury, convenience and safety, you need to think about them while building your taxi booking app . Instead of casual rides , you could offer premium service, including fancier cars or scheduling future trips even a few weeks in advance. The convenience of ordering such a cab with a few taps on their smartphone will always win over hailing or other transportation modes. You could also integrate the app with their trip planning applications and send push notification s about the closest driver when they might need it the most!

Key Features to Include in Your Taxi Booking App

In software development, identifying the necessary panels or dashboards and their required features is fundamental for seamless functionality. For a taxi app, it means designing distinct panels customised for different stakeholders like passengers, drivers, and administrators.

Let’s discuss those panels and key features you may want to implement within them!

For Passengers Panel

taxi booking app business plan

User Registration and Profile Management

A personalised profile page is a fundamental feature for users. It e nable s them to create and manage their profiles, providing essential information like name, contact details, and payment preferences for a personalised experience.

Ride Ordering

Implement an intuitive interface for booking on-demand rides or even scheduling future trips, giving passengers flexibility in planning their journeys. Moreover, you can use AI algorithms to help users analyse historical data, traffic patterns, historical pricing data and other variables. Based on that information, they can predict ride demands for specific times and locations, make informed decisions and pre-book rides, minimising wait times and optimising cost.

Voice and Chat Interaction

Implementing advanced features like AI-powered voice and chat assistants will allow users to book rides, get fare estimates, or ask for assistance using spoken language. Then, AI processes these interactions to provide relevant and accurate responses.


What about enabling users to share their rides? If they’re heading in the same direction, they can book a shared ride and get out of the car along the way.

Fare Estimation

Offer a fare calculator based on ride distance, time, and any surge pricing, enabling passengers to estimate costs even before booking.

Push Notifications

Once a user has booked a taxi, send them timely notifications regarding the ride status and driver details, so they are ready when the taxi arrives.

You can raise the bar by using Machine Learning technology to send personalised notifications and promotional offers, keeping your passengers not only informed but also highly engaged. Customising offers based on individual preferences increases the effectiveness of these notifications, providing users with a great and tailored experience.

Real-Time Vehicle Tracking

Make sure you integrate GPS technology to allow passengers to track their rides in real-time , ensuring transparency and safety during the journey.

Location Sharing Feature

Location Sharing Feature allows users to send their current location through the app to friends and family, protecting them in case of emergency. Additionally, it could even allow users to create a group, like a “virtual family,” where everyone can see where the others are going and with whom!

Emergency Buttons

Emergency buttons within the app will increase safety, allowing users to quickly ask for help and send their current location to emergency services if needed.

Secure In-App Payments

Allow users various payment options (credit/debit cards, digital wallets) so they can use the most convenient and secure for them.

Bill Split Feature

Bill split feature will allow each of the passengers to pay for their own part of the ride even if only one person makes the booking.

Chat function

Consider enhancing communication between drivers and passengers to coordinate pickups and drop-offs more effectively. One approach could involve integrating a basic in-app chat system. Moreover, to facilitate communication between individuals who speak different languages, you could incorporate a translation tool within the chat functionality.

Calling Feature

Another important feature is the ability to call the driver in case of any issues with the chat or notifications. If those aren’t working properly the user might need to contact their assigned taxi driver. Offering the driver’s phone number for direct calls can be immensely useful.

Ride History and Receipts

Provide users with previous trip history and digital receipts for easy reference and expense management. You can implement Artificial Intelligence that will automate expense reporting for corporate users, categorising rides, generating reports, and integrating seamlessly with corporate accounting systems, streamlining expense management for business users.

Ratings and Reviews

To help maintain the service quality and build trust within the community, allow passengers to rate and review drivers.

Customer Support

Last but not least, offer an in-app support system, enabling passengers to seek assistance, report issues, or provide feedback.

For Driver Panel

taxi booking app business plan

Driver Profile and Verification

First of all, drivers should have the option to sign up and submit necessary documents with personal information and vehicle information for verification and safety reasons.

Accept/Reject Ride Requests

Provide an option for drivers to accept or reject ride requests based on their availability and proximity to the passenger. Another option is to use AI algorithms that will intelligently match ride requests with available drivers based on factors like proximity, driver ratings, and user preferences.

Additionally, it’s important to consider the legal aspect s and licensing requirements for managing rides. In some cases, in areas outside major cities, ride cancellations often occurred because drivers lacked the specific licenses needed for some services. Implementing a system that ensures drivers have the appropriate licenses for the requested service can help streamline operations and prevent such issues, improving user experience at the same time .

Navigation and Route Optimization

To assist drivers in reaching destinations quickly, integrate your taxi app with GPS tools (like Google Maps) for efficient navigation and route optimisation.

Earnings and Trip History

Display a summary of earnings, trip history, and payout details to keep drivers informed about their wage s and performance. Additionally, what about implementing an AI feature that will provide the driver with insight into the earnings and predict future pay based on the past months’ activities?

Chat & Call Function

Think about implementing a straightforward in-app chat feature to facilitate communication between drivers and passengers for coordinating pickups. This chat function could also integrate a translator tool , ensuring smooth communication between users who speak different languages.

Another option is to provide a calling feature that allows a quick call between the user and the driver while the taxi is on route. This enhances real-time communication and coordination, making it easy for both parties to connect.

Virtual AI Assistant

Consider incorporating a virtual AI assistant, available in the form of either voice or text chat. This assistant could engage in conversations with the user, gather relevant information, summarise the details, and add necessary notes for the driver. This additional layer of assistance would definitely enhance user experience and ensure clear communication between users and drivers.

Driver Availability Settings

Allow drivers to set their availability, switch between online and offline modes, and manage their working hours. Everyone wants to maintain a work-life balance these days, right?

For Admin Panel

taxi booking app business plan

Dashboard and Analytics

Admin Panel should include an overview dashboard with key metrics and analytics to track app performance, user engagement, and financial data. It could allow to generate detailed financial reports, and track revenue and expenses. An additional option could be implementing AI predictive analysis to predict when more people might use the app based on past data.

User and Driver Management

Enable the admin to create, modify, and manage user and driver profiles. It should include tools for identity verification, background checks, and resolving disputes. To take it even further, you can use AI that automates identity verification processes and flag suspicious activities for further review, enhancing security and efficiency even more!

Fare Management

Make sure admins can set base/ceiling fares, dynamic pricing (like surge pricing during peak times), and discounts for users. You can also use AI algorithms here that will analyse demand patterns, traffic conditions, and historical data to optimise pricing strategies, ensuring competitive fares.

Promotions and Marketing Management

Admins should create and manage various promotions such as discounts, coupon codes, or referral programs to attract and retain users. Then, AI-powered recommendation engines can suggest personalised promotions based on user behaviours and preferences, maximising their effectiveness!

Feedback and Reviews Management

Provide a system to view and moderate user reviews and feedback to enhance service quality. Think about processing these reviews, and categorising them into positive, negative, or neutral sentiments. Additionally, integrating a tool like Brand24 for internet monitoring can enhance the feedback system by tracking and analysing online mentions and discussions related to the taxi service. This analysis would help the admin identify areas for improvement and respond to user concerns effectively.

Support or Helpdesk

Support or Helpdesk feature equips admins to handle support requests, inquiries, and issues from users and drivers. As Natural Language Processing (NLP) can understand and respond to user messages effectively, AI-powered chatbots can provide instant responses to common queries, guiding users step-by-step and relaying complex issues to human operators.

How Much Does It Cost to Develop a Taxi Booking Mobile App?

taxi booking app business plan

The expenses involved in developing a custom taxi booking app can vary greatly depending on several key factors. Before you start building a taxi app, you need to make some key strategic choices. These decisions will impact the overall cost, schedule, and number of experts you can engage or hire.

Scope of the Project

In defining the scope of your project, you need to first decide between developing a comprehensive application or building a Minimum Viable Product (MVP). The comprehensive application would involve an extensive set of features and functionalities, covering the wide range of capabilities for a fully-featured taxi booking app. On the other hand, developing the Minimum Viable Product (MVP) assumes focusing on creating a simplified version of the app with only the core features essential for its basic operation.

For a deeper understanding of estimating costs and considerations for developing a Minimum Viable Product, I recommend reading my comprehensive article, which includes an example related to a taxi booking MVP development cost .

Choosing the Right Development Partner

Choosing the right development partner and understanding various outsourcing models, such as onshore, nearshore, and offshore, are essential in the process. That’s why , I recommend you to read Mike Popov’s insightful article , in which you will find a comprehensive explanation of outsourcing models with the advantages and disadvantages associated with each.

Another crucial aspect is deciding between working with freelancers or software development companies , as each option has its pros and cons. To delve deeper into this topic and make an informed decision, I suggest reading another article on choosing between freelancers and software development companies .

To further enhance your understanding and ensure you make the best choices for outsourcing your software development projects, I encourage you to explore Mike’s detailed guide on outsourcing software projects . This resource will provide you with valuable insights and assist you in making decisions that align with your project requirements and goals.

Feature Complexity

Feature complexity significantly impacts development costs, as more complex features require greater investments and resources for successful development.

Also, keep in mind that estimating costs accurately in software development is challenging due to numerous variables and uncertainties. For this reason, I even created a dedicated article that discusses this topic in detail, explaining the common issues with estimating projects . By reading it, you can learn more about how to read estimates and what to watch out for comparing them.

However, you can obtain an accurate cost estimate by carefully evaluating the complete scope and tasks involved in developing your taxi app, considering fundamental features specific, and assessing the complexity of integrating these features. Moreover, working closely with the development team will definitely help you obtain a more precise cost estimate that is in line with your project requirements and financial parameters.

Taxi Booking App Development Process: Create a Minimum Viable Product (MVP)

taxi booking app business plan

In this section, I won’t go into the intricate details of every step involved in developing a taxi booking app. If you want a comprehensive understanding of the development lifecycle, I have a dedicated article guiding you through the process – feel free to explore it. However, here I’ll emphasise the importance of starting small and adopting the MVP approach.

Low – Cost Non-Development MVP

In the journey of developing a taxi booking app, starting with a Minimum Viable Product (MVP) is a smart approach. Your MVP can take various forms, such as a social media post, a landing page, or utilising no-code solutions. Leveraging them at the beginning will enable you to validate your idea without a significant initial investment.

However, if this all sounds new to you and you’re not familiar with the whole idea of MVP, you can check my article in which you find the MVP definition and reasons why you may need it .

Simplified Version of Your Taxi App

Once you have validated your idea, you can start the MVP development part as a simplified version of your app.

Uber’s Case

taxi booking app business plan

A great example of this strategy can be seen in Uber’s early days. The Uber MVP’s core feature was to just enable users to book a ride by specifying their location. Then, the app would locate a nearby cab and dispatch it to them. With their focus on testing ride-sharing demand, they limited the service only to San Francisco and New York, effectively managing the number of initial users.

Despite its simplicity, this MVP was instrumental in validating the Uber founders’ idea and gathering crucial feedback for app improvement. It provided a solid foundation for Uber , allowing for additions like in-app tracking and fare estimation as they evolved.

As you see, the strategy for creating an MVP differs from making a comprehensive application. To gain valuable insights and avoid common pitfalls while developing an MVP , refer to my article, where I provide guidance on what to be mindful of during the process and offer suggestions for effectively addressing these challenges.

Fundraising’s Tool

The MVP stage is crucial in determining the viability of your taxi app idea, and feedback from actual users will be priceless for future improvements. Moreover, an MVP can serve as a tool for fundraising, be it through crowdfunding platforms or attracting potential investors.

If you want to learn more about how to raise funds for your app idea , don’t hesitate and read Jakub Drynkowski’s article (CEO at TeaCode) , in which he shares his experience and knowledge about fundraising strategies.

To sum up, starting with an MVP in the development of your taxi booking app allows for a cautious and cost-effective approach, ensuring that you validate your concept and gather essential feedback before making substantial investments in development.

Taxi App Development: Final Thoughts

The transport sector is growing rapidly, reflecting the growing demand for taxi booking apps.

If you already own a transport company, having a customised taxi app not only engages existing customers but also opens the door to attracting new ones. The situation is similar even if you are just entering the transportation industry. A well-thought -out taxi app can make a significant difference in the extremely competitive transportation industry.

To ensure the success of your taxi app, the most important thing is to thoroughly research your target audience. Understanding their specific needs and preferences allows you to tailor the application to their requirements. By providing a user-friendly app with numerous benefits, you can expect greater customer satisfaction, greater loyalty, and a deeper understanding of your audience.

If you have any questions about the development process, please contact me on LinkedIn or via email at [email protected] . I wish you all the best in your taxi app development journey!

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Gabriela Jarzębska

Gabriela is a lead project manager and keeps in mind that the crucial thing in project management is always seeing the business objectives. She takes care of clients' business outcomes, and that's why clients usually give her a lot of independence.

As a web developer, she understands teammates, which is an asset in project management. UX designer background is handy when clients ask her for advice or consult their app ideas. Having this knowledge, she can address their confusedness or curiosity.

Data analysis and research have no secrets from her as she's a physicist. She knows how to discover data patterns and dependencies, which brings additional value to her everyday work.

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Taxi Business Plan

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Executive Summary executive summary is a brief introduction to your business plan. It describes your business, the problem that it solves, your target market, and financial highlights.">

City Taxi is a San Francisco, CA based company, whose mission is to provide reliable, timely, and safe cab services by using complete, in-car credit and debit card access, along with computer-aided dispatch. The company will establish its presence in the industry by acquiring an existing taxi cab association, Mighty Cab, a family-owned business that was formed 12 years ago.

City Taxi will provide complete taxi cab services using the latest equipment and technology to facilitate the travel of individuals in and around the San Francisco area. The company’s products and services show that we are an innovative, forward thinking company that recognizes the need to move with ever-changing customer needs. At City Taxi, our philosophy is one that emphasizes service, and a realization that effective communication is a key component in our business. The company also realizes that, in a competitive environment, flexibility and professionalism maintain that leading edge.

The company has drivers and employees that are helpful, courteous, and fully trained on the use of the computer dispatch system. As an added safety measure for both drivers and passengers, City Taxi cabs are fitted with Global Positioning Systems (GPS), which enable the cabs to be tracked or located in an emergency. All City Taxi cabs will be clean, well maintained, and inspected regularly for safety and comfort.

The company’s strategy is to build reputation and market share by establishing our business offering as a viable alternative to existing taxi cab services in the area. The company’s goal in the next year is pursue an aggressive marketing campaign and from that, penetrate at least 65% of the market share. The company’s long-term goal is be the top rated ground transportation company in San Francisco.

The company’s emphasis is on the dispatch, mobile data, and credit/debit card markets of the taxi industry. In aggregate, these markets are believed to represent potential sales in excess of $119 million as of March 1999.  Within these markets, City Taxi will focus on the more lucrative credit card/debit card segment.  This segment, when introduced into any area, has started out slow but over a three-year period has increased by 20% each year in Maryland and Virginia, and by 25-35% in New York each year.

Companies with whom City Taxi competes are Transportation, Inc., Capital Cab, Yellow Cab, and Diamond Cab. Their weaknesses are that they do not have the credit/debit card payment option, and some still use the radio dispatch system. The company has a competitive advantage, however, because our technology is unique to the taxi industry in San Francisco. The GPS will enable the company to provide timely service by giving an accurate estimated time of arrival (ETA). The credit/debit card feature will give customers convenience and privacy during the transaction period.

Reliable communications are essential under all circumstances in this business. As such, City Taxi will use the KDT 5000 system.  The KDT 5000 system design provides multiple levels of reliability to assure communications will be maintained under the most rigorous condition. The company will also run a state of the art call center that will be established by Rockwell International.

The company is seeking $2.5 million of financing to fund the acquisition of Mighty Cab Association and its initial operations. This funding will cover the purchase of Mighty Cab, marketing, purchase of extra vehicles, software, and hardware. Projected revenues for 1999 to 2001 are $200,000, $1.5 million, and $2.2 million, respectively.

Taxi business plan, executive summary chart image

1.1 Objectives

The company’s goal in the next year is to pursue an aggressive marketing campaign and from that, penetrate at least 65% of the market share. The company’s goal in the next two to five years is be the top rated ground transportation company in the San Francisco Metro Area by continuously monitoring, evaluating, and following up on customer call-ins.

Key components of City Taxi’s initial strategy can be summarized as follows.

Establish Relationship with Rockwell International. The company is currently working to establish and develop a working relationship with Rockwell International. This will enable City Taxi to lock into the many services that they offer including, but not limited to:

  • Continuous improvement

1.2 Mission

The mission of City Taxi is to provide reliable, timely, and safe cab services by using complete in-car credit/debit card access, along with computer aided dispatch.

1.3 Highlights

Highlights of City Taxi

  • Exclusive rights to software . City Taxi has the exclusive rights to the latest taxi cab software in San Francisco.

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Company summary company overview ) is an overview of the most important points about your company—your history, management team, location, mission statement and legal structure.">.

Legal Business Description:

City Taxi was founded in 1997 in San Francisco, California, by Mr. Johnson Taylor. The company is a California C-Corporation under the name Patriot, Inc. d.b.a. City Taxi.

2.1 Company Strategy

The City Taxi’s strategy is to saturate the market with television ads depicting the company as a premier taxi service. The company will leverage the newest in car technology to dominate the credit card segment of the market. City Taxi will dominate the market because no other company has this unique feature.

The company’s strategy is to build reputation and market share in our target market by establishing our business offering as a viable alternative to existing taxi cab services. City Taxi intends to get the confidence of customers and establish itself as a company that provides superior customer service by using up to date technology to provide timely and reliable services.

2.2 Company History

As can be seen in the chart and table below, the company performed well its first year, but sales have not been fully actualized. That is the intent of this plan: to increase sales by utilizing our competitive advantages and by the acquisition of a rival taxi company.

Taxi business plan, company summary chart image

The company recognizes that it is subject to both market and technological risks. The company’s view of its risks, as well as how each is being addressed, is as follows:

  • Adequate facility . City Taxi realizes that it is difficult to locate a facility with the space required for all operations. City Taxi has found a facility with ample space for all operations. There is enough room to set up repair facilities, and there is adjacent space to store vehicles.

2.4 Value Proposition

City Taxi’s products and services offer the following advantages to customers:

  • State-of-the-art Call Center . City Taxi’s call center allows us to provide a timely service by picking up the closest vehicle when a call comes in. When a call comes in, it is put into the system, the system sends a message to dispatcher, the system then tags the closest vehicle in the zone, neighboring zone, on the way to the zone, or the dispatcher can call.

City Taxi provides taxi services utilizing computer dispatch to help with timely pick up and quality customer care. The software and hardware systems used by City Taxi give customers convenience by allowing them to use credit and debit cards in the taxi.

3.1 Service Description

Taxi Cab Services

The taxi driver is often the first contact that a visitor has with San Francisco and as such, City Taxi realizes the importance of first impressions and customer care. The company’s customer-oriented philosophy and its commitment to service are reflected in the careful selection of drivers and the comprehensive training program. Customers can expect the following high standards when they travel with City Taxi:

  • Most practical route taken

Maintenance/Repair Services

This division of City Taxi deals with the pure maintenance of vehicles. Drivers will be charged at discounted rates for tune-ups, wheel alignments, and other repairs.

3.2 Technology

GLOBAL POSITIONING SYSTEMS . City Taxi has a unique Global Positioning System (GPS) that pinpoints the nearing driver thus allowing the driver to give an accurate estimated time of arrival.

RADIO SYSTEM . Reliable communications are essential under all circumstances. City Taxi will use the KDT 5000 system design because it provides multiple levels of reliability to assure communications will be maintained under the most rigorous condition.

CREDIT/DEBIT CARD SYSTEM . City Taxi will use the in-car credit/debit card system, which is a new market segment for the taxi industry in San Francisco. This involves customers using their debit cards in any City Taxi cab with approval being given instantly, eliminating the need to dial in to head office for approval numbers. By using this system, the company will be addressing the need for convenience and reliability. City Taxi also features a computer-aided dispatch system which will be represented under the Patriot name. The company is currently in the process of making Patriot a trademark. The company has also applied for a license to run a 490 narrow band frequency and voice data transmission. From the perspective of customers, the advantage of City Taxi’s products and services is the high level of technology, which leads to superior customer service. In contrast to competitors, City Taxi’s products and services offer convenience. The key pad and swipe machine are built into the back seat, thus giving the customer privacy. Whereas competitors have to call in a credit/debit card transaction for approval, our customers will be able to get on-the-spot approval before the driver even pulls over.

3.3 Future Services

City Taxi plans to respond to market needs by following up with taxi plus (wheelchair accessible taxi vans with credit card access inside) with the next 5 years. City Taxi believes it can capture this niche and a gain in overall market share. Additional plans for next generation products and services include rent to own options for our drivers. Introduction of the company’s next generation product and services is expected to be within 12 months.

Market Analysis Summary how to do a market analysis for your business plan.">

The company’s emphasis is on the dispatch, mobile data, and credit/debit card markets of the taxi industry. In aggregate, these markets are believed to represent potential sales in excess of $119 million as of March 1999. Within these markets, City Taxi will focus on the more lucrative credit/debit card segment. This segment, when introduced into any area has started out slow, but over a three-year period has increased by 20% each year in Maryland and Virginia, and by 25-35% in New York each year.

The company believes that the major future trend in the industry will be complete credit card access for consumers. The International Taxi Livery Association (ITLA) forecasts a very steady growth for the taxi industry in the next four years.

Market Size Statistics :

4.1 Market Segmentation

Customers and Target Markets

City Taxi’s focus will be on the credit card market with target customers in the low to mid income range in the Metropolitan San Francisco area. The target customers are motivated to use our services over that of competitors because of the convenience and quality associated with our services.

Customer Buying Criteria

We believe our customers choose our cab service based on the following criteria:

  • Convenience . This involves the credit/debit card feature.

Taxi business plan, market analysis summary chart image

4.2 Service Business Analysis

Market 1-Taxi Cabs

This category covers establishments engaged primarily in furnishing passenger transportation by automobiles not operated on regular schedules or between fixed terminals. Taxi cab fleet owners and organizations are included, regardless of whether drivers are hired, rent their cabs, or are otherwise compensated.

Industry Snapshot

In 1990, U.S. consumers spent an estimated $3.17 billion on taxis. That year, approximately 32,600 were employed in the industry as owners, managers, drivers, dispatchers, or mechanics. Since the mid- 1970’s, when a trend toward independent contracting among drivers developed, three out of every four drivers became independent contractors licensed through, and renting their vehicles from, the taxi companies. Overall, the U.S. taxi industry consisted of 205,300 vehicles in 1993. Of these, 170,800 were licensed taxis and 16,600 were hired cars, also referred to as executive sedans or liveries. The remainder was minibuses or vans, many of which were wheelchair-accessible for transporting the elderly and disabled.

Organization and Structure

Most taxi companies followed a similar organizational pattern. Managers, sometimes the company owners’ ran the business, hired drivers, and performed other administrative duties. Dispatchers took calls and assigned cabs to passenger locations. The position of dispatcher once represented a promotion awarded to experienced cab drivers, whose familiarity with the city best qualified them for the job. However, the increase in computer-based dispatching in the early 1990’s prompted cab companies to favor computer skills over specialized knowledge of local geography when filing the dispatcher position.

Regulation of the U.S. taxi industry varied from city to city. While almost all cities had some form of licensing requirements, larger urban areas had the strictest regulations. San Francisco regulations focused on fares charged to customers, with rates assigned to designated zones of the city.

Current Conditions

In 1998, 6,342 taxi fleets, consisting of 144,000 cars, were operating in the United States. On a national level, in the early 1990’s, taxi’s made approximately 2 billion passenger trips a year. Most taxi fleets were small, family-owned businesses or individual partnerships; only 5% were corporations. Almost all operated within a single municipality, and more than half of all taxi companies had fewer than 10 vehicles. In rural areas, companies tended to be extremely small, with 1 to 3 cars available for customers. In cities of 100,000 people, the average fleet size was 20 cars. In urban centers of 200,000 or more people, cab companies retained hundreds of cars and carried more passengers than the multitude of smaller companies combined.

Research and Technology

Although the taxi cab industry was not regarded as demanding in a high degree of technology, several innovations have changed the way businesses operate. Computerized dispatching–in which cabs were tracked by computer and dispatch instructions appeared only to the cab assigned to a call–allowed more efficient assignment of cabs to passengers. Computerization also helped remedy the problem of “fare stealing,” in which one driver intercepts a message meant for another and picks up the first driver’s fare.

Another development likely to change the industry’s focus involved its use of certain radio frequencies. In the late 1980’s and early 1990’s, with investment in cellular and digital communications skyrocketing, taxi cab companies found themselves in possession of a valuable asset in the form of the broadcast frequencies granted them by the Federal Communications Commission. During this time, the FCC, allowing them only two frequencies in any one area, heavily restricted the cellular telephone industry’s use of the airwaves. By the mid-1990’s, some cab-related services, such as New Jersey’s dispatcher Fleet Call, were in a strong position to become players in the burgeoning telecommunications industry.

Industry Leaders

Due to increasing decentralization in the industry, few national taxi corporations were in operation in the early 1990’s. A few companies, however, many of which were owned by larger holding corporations, had operations that reached beyond the local. Figure 1 shows the industry leaders in the San Francisco area and their share of the market.

Figure 1  Breakdown of Market Share in San Francisco .

Market 2- Taxi top Display

Taxi top display is a market from which City Taxi can gain a substantial amount of revenue.  This has been shown to be a viable means of advertising for a number of companies and it is used widely.  Figure 2 shows the growth in the taxi top display market segment from 1993.

4.2.1 Competition and Buying Patterns

Competitive threats come from existing taxi cab companies in the San Francisco area. Their weaknesses are, however, that they do not have the credit/debit card payment option, and some still use the radio dispatch system. Transportation, Inc. has computer-aided dispatch but no credit card processing capabilities. Capital Cab, Yellow Cab, and Diamond Cab all have radio dispatch with selected drivers accepting credit cards. However, these drivers do not offer in-car processing, approval must be given at the home office.

Taxi Cabs . City Taxi’s competitors include existing taxi cab companies that have been operating in the San Francisco area. Specifically, competitors include:

  • Town Cab is an organization run by Mr. Pete Whitehead. The company uses the radio dispatch system and has a fleet of 800 cabs.

City Taxi’s competitive advantage is our cutting edge technology which is unique to the taxi industry in San Francisco. The GPS will enable City Taxi to provide timely service by giving an accurate ETA. The credit/debit card feature will give our customers convenience and privacy during the transaction period.

Maintenance and Repair Services . City Taxi’s competitors include the above mentioned companies and general maintenance and repair shops in the area. Some of these operations do not have the capacity to handle a large amount of vehicles. While others may have the capacity, their operations are run in a primitive manner, and City Taxi intends to capitalize on that.

City Taxi’s competitive advantages include the availability of space, operations management, and skilled employees.

Strategy and Implementation Summary

Sales Strategy

At City Taxi, the sales process is the same for each of City Taxi’s two areas: taxi cab services and maintenance and repair services. The company intends to establish its presence online by developing a website from which sales will be generated. The District of Columbia Cab Commission regulates pricing for taxi cab services.

Taxi business plan, strategy and implementation summary chart image

5.1 Marketing Strategy

Marketing Strategy

City Taxi markets its products and services as solutions to transportation needs in the city of San Francisco. Other target markets include customers in the low to mid income range. Direct mailings and television advertising will be the company’s main marketing channels.  These channels ensure that target customers are reached repeatedly and effectively. The company will monitor its market position through constant tracking by Value Pack and TCI Media, Inc.

TCI Media Services – The proposed advertising package, titled “The Championship,” will yield:

  • Ads on the TV guide channel

5.1.1 Marketing Programs

City Taxi plans to communicate through direct mail and television advertising to generate sales. TCI MEDIA Services and Val-Pak Direct Marketing will spearhead the marketing campaign. The key message associated with our products and services is cleaner, efficient, flexible, and convenient taxi cabs.

Additional Plans–The company also has additional promotional plans which are diverse and include a range of marketing communications described below:

  • Val-Pak Direct Marketing : the challenge of any direct marketer is to take a massive amount of amorphous data and create tailored messages to targeted market segments. Perhaps no company is more familiar with that challenge than Florida-based Val-Pak Direct Marketing, a leader in local, cooperative direct mail advertising. More than 53 million households in the United States receive Val-Pak coupons in their mailbox. In 1997, Val-Pak designed, printed and distributed more than 11 billion incentive coupons promoting various products and services. Val-Pak targets as few as 10,000 households or as many as 53 million with any given mailing.

5.2 Strategic Alliances

The company has strategic alliances with King Communications, Surfside Systems, and Commercial Electronic Services. These alliances are valuable to City Taxi because they allow the company to get updates on technology and added tech support, and they are valuable to the ally firms because City Taxi is a growing customer. All agreements come with a stipulation that if new technology becomes available, City Taxi will be notified and provided with the technology to expand on current technology, helping us maintain a competitive edge. Details of the strategic relationships that City Taxi has are given below.

  • Mighty Cab Body Shop . The owner of Mighty Cab also owns a body shop. City Taxi will seek to establish a relationship with it for body work and towing services.

Management Summary management summary will include information about who's on your team and why they're the right people for the job, as well as your future hiring plans.">


The company’s management philosophy is based on responsibility and mutual respect. City Taxi has an environment and structure that encourages productivity and respect for customers and fellow employees.

The City Taxi team is organized into two groups:

  • Maintenance and Repair Services .  This division will deal with the maintenance of vehicles.  Drivers will be charged at discounted rates for tune-ups, wheel alignments, and other repairs.  This division will be staffed with seven employees to begin with.

Officers and Key Employees

City Taxi’s management is highly experienced and qualified.  Key members of City Taxi’s management teams, their backgrounds, and responsibilities are as follows.

  • Ms. Glenda Jones, Call Center Supervisor.

Financial Plan investor-ready personnel plan .">

The company is seeking $2.5 million of financing to fund the acquisition of Mighty Cab Association and its initial operations. This funding will cover the purchase of Mighty Cab, marketing, purchase of extra vehicles, software, and hardware.

7.1 Important Assumptions

The table below shows the key assumptions for City Taxi.

7.2 Break-even Analysis

City Taxi’s Break-even Analysis indicates that the firm has a strong balance of costs and sales. The company estimates a monthly break-even sales volume of approximately $43,000, which will be reached by Fiscal Year (FY) 2000.

Taxi business plan, financial plan chart image

7.3 Projected Profit and Loss

City Taxi is in the early stage of development, thus initial projections have only been made on accounts that are believed to most drive the income statement.

7.4 Projected Cash Flow

The table below outlines the company’s cash flows for FY 1999-2001. The required $2.5 million will be spent to acquire Mighty Cab’s operations ($1.25 million), as well as to purchase additional property ($250,000) and equipment ($200,000). An additional $500,000 will be spent on other short-term assets.

Taxi business plan, financial plan chart image

7.5 Projected Balance Sheet

The table below provides City Taxi’s actual and projected balance sheets for 1999-2001.

7.6 Business Ratios

The following table contains important business ratios from the taxi cab industry, as determined by the Standard Industry Classification (SIC) Index #4121, Taxi Cabs.

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An End-To-End Guide to Taxi Booking App Development Cost

Breakdown of Taxi Booking App Development Costs

The continuous demand for ride-hailing has prompted the growth of taxi app development ideas for startups and enterprises. There is a constant increase in the rise of the taxi industry, which was estimated to be worth USD 199.14 billion in 2021 , and between 2022 and 2028, it is projected to rise at a compound annual growth rate (CAGR) of 11.7%.

Due to extreme demand in the global marketplace, there is a steep rise in building apps for taxi booking. Entrepreneurs make a beeline to mobile app development services and put forth their project objectives to build customized apps that cater to their geographical demand for cab booking and carpooling apps; nevertheless, there are several factors that come into the picture while developing a software solution.

Undoubtedly, investing in this industry would be a cannon event for business owners or startups because this would provide endless possibilities to grow ventures and could be a stepping stone to success. So, if you’re searching for mobile app development services , you should also know the total taxi booking app development cost to maintain and plan your budget accordingly.

In this blog, we will understand how much taxi app development costs and what factors can influence it.

Table Of Content

Types of taxi applications

Factors affecting taxi app development cost, how much does it cost to build a taxi booking app, taxi booking clone application.

Before we start looking into on-demand taxi app solutions, here are the types of taxi applications to understand app development costs as they may differ accordingly:

Dedicated taxi booking app:

When you hire an automobile software development company that excels in developing a dedicated app for booking taxis, you expect full-fledged facilitates a connection between customers and the cars and drivers of that specific taxi service business.

When using dedicated applications, users are offered many ways to book rides via a particular business that owns the app. The cab company’s branding and emblem are displayed on these applications, making it easier for consumers to recognize and trust the service. Literally, any customization is possible with a dedicated cab booking software solution.

Taxi aggregator app:

A ridesharing platform, sometimes referred to as a taxi aggregator app, serves as a middleman between a group of independent drivers and their cars and riders. In contrast to specialized applications, aggregator apps help with the booking and payment process rather than owning or managing the cars directly.

The app firm does not employ aggregator app drivers; they are regarded as independent contractors. Uber’s marketing strategies have enabled it to stand out as one of the most famous taxi aggregator apps. Other examples include Lyft, Ola, and Grab.

Ready to Transform Your Taxi Business?

On-demand taxi app solutions may have different approaches and costs as compared to a general app development cost because there are several important variables that affect the former’s budget, such as:

App Platform

Whether you create your taxi app on iOS, Android, or both, your chosen platform will affect the cost of developing a taxi booking app. Building several platforms is usually more costly and demands more resources than designing only one.

A major factor in pricing your taxi app is how many and how complicated features you want to add. Typically, basic features include GPS tracking, ride booking, user registration, and payment processing.

For example, the cost to make an Uber clone app increases dramatically with advanced features like in-app chat, real-time driver monitoring, numerous payment methods, and connectivity with other services like payment gateways or mapping. The price increases with the number of unique and complex features you choose.

There are two primary stages of app design:

  • Basic design: This kind of design might be faster and less expensive since it uses pre-made templates and layouts. It could restrict how distinctive and customizable the visual design of your program might be.
  • Custom design: An application with a custom design has a distinctive and personalized user interface, which improves user experience and branding. Custom design, however, usually costs more to build since it takes more time and money.

Every mobile app development tech stack is different from the others. Tech stack simply means the technical tools used to build a particular product. Below is a list of all tech stacks for taxi booking app development:

1. Front-End Development

  • Programming Languages: JavaScript (React Native or Flutter for cross-platform).
  • UI Framework: React Native or Flutter for cross-platform apps.

2. Back-End Development:

  • Server-Side Programming: Node.js, Python, Ruby on Rails, or Java.
  • Database: PostgreSQL, MySQL, MongoDB (for real-time location data), or Cassandra.

3. Real-Time Features

  • Real-Time Location Tracking: WebSockets or Firebase Realtime Database.
  • Push Notifications: Firebase Cloud Messaging (FCM) for Android and Apple Push Notification Service (APNs) for iOS.

4. Payment Integration: PayPal, Stripe, or Braintree.

5. Mapping and Navigation: Google Maps or Mapbox.

6. Database and Storage

7. Database: SQL or NoSQL, based on data structure and scalability needs.

8. Cloud Storage: AWS S3, Google Cloud Storage, or Azure Blob Storage.

9. Authentication and Security: OAuth 2.0, JWT, or Firebase Authentication.

Third-party integration

There are technical and strategic steps to build an app of any kind; however, there are some third-party integrations that you’ll need to do when finalizing it for a cab booking solution. For instance, good payment gateway options would provide more facilities for users to pay in multiple ways.

Other third-party app integrations include metadata, Google Maps, and push notifications not only add value to the taxi booking app but also provide an immense user experience. Integrating a few more third-party app integrations such as social media, SMS services, chatbots, and automated marketing tools would enhance and augment the overall functionalities of the app built for cab booking.


Depending on whether you’re creating a basic or advanced app, there are differences in the timeliness of developing a taxi booking app:

  • Simple App: It usually takes three to six months to develop a basic taxi booking app with all the necessary functionality, such as GPS tracking, ride booking, user registration, and basic payment processing.
  • Advanced App: Depending on its complexity and size, it may take six months to more than a year to create, and a bigger development team is usually needed.

Developers’ location

The developer’s location will also affect the cost of designing a taxi app. The following is a list of the typical expenses of building a taxi app based on the developer’s location:

  • United States: $150 – $250 per hour
  • Western Europe: $100 – $150 per hour
  • Eastern Europe: $40 – $100 per hour
  • Asia: $20 – $80 per hour
  • India: $25 – $50 per hour

Maintenance and updates

After the app is launched, you need to focus timely on its updates and maintenance, as it may become outdated, resulting in a lack of features and reduced user experience. Maintenance ensures that your application is running smoothly and securely. These expenses include fixing bugs and problems, strengthening security measures, and adding new features or upgrades.

The features that need to be built into an app directly affect how much it costs to make. The price will go up the more functions and the more complicated they are. Building a taxi booking app costs between $15,000 and $25,000.

This is dependent on the functionality that you want included in your application as well as other aspects.

  • Simple Taxi App Cost: $15,000 – $25,000
  • Medium Complex Tax App Cost: $25,000- $55,000
  • Large or Advanced Taxi App Cost: $55,000+

Taxi-booking clone apps solutions are customized software that mimic the functionality of famous taxi-booking apps such as Uber, Ola, and Lyft. Clone applications may offer clients a familiar and easy ride-hailing service by copying established platforms’ functionality and user experience.

Uber’s user-friendly app transformed the taxi business by scheduling trips, monitoring drivers, and making cashless payments. The process of developing an Uber clone app entails constructing a comparable platform with capabilities like as GPS tracking, real-time driver communication, and payment integration. The cost of taxi applications like Uber ranges between $10,000 to $50000.

Ola is another successful taxi booking application that links passengers with drivers. After Uber, it is the world’s second most popular cab booking app. Ola now operates in over 250 Indian cities and has lately expanded into other nations. The cost of taxi applications like Ola ranges between $10,000 to $40000.

A key rival to Uber, Lyft is recognized for its pleasant driver culture and in-app tipping. While developing a Lyft clone app, you’d concentrate on including shared rides, bicycle rentals, and scooters. The cost of taxi applications like Lyft ranges between $10,000 and $45000.

Let’s ride profit now

The need for taxi app development is expanding at breakneck speed as this fast-paced world embraces cost-effective and handy means of transportation. The taxi industry is expanding, and now is an excellent moment to learn how to start a taxi business . Create a plan, choose any of the various business models for startups , and specify your objectives. Why should you wait any longer? Let’s ride together and create your application right now.

Interested in developing your own Taxi Business App?

FAQs on Taxi Booking App Development Costs

Is taxi booking app development profitable.

Yes, if done correctly, taxi booking app development may be lucrative. The taxi booking business is massive and expanding, and there is much money to make. However, it is critical to research and develop a functional app that satisfies the demands of your target audience.

What is the cost of developing a cab app?

The cost of developing a cab app varies from $15,000 to $50,000, depending on how many features are used.

What features should I have in the ride-hailing app?

A ride-hailing app must include the following features:

  • User registration and login
  • Ride booking and monitoring
  • Payment processing
  • Rating and feedback system
  • Driver and vehicle verification

What technology is used for cab booking app development?

The following technologies for taxi booking app development are Flutter, React Native, Node.js, Firebase, Android, and iOS.


With in-depth knowledge in International Business Management and Information Technology, he can effectively craft business enhancement strategies and can skillfully untangle technical complexities. This has laid the path for him as the Co-Founder and MD of Prismetric . Writing about the new age technology and sharing his thoughts on the continuously evolving business trends keep him content.

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Successful Revenue Model for a Taxi Booking App Business

After the massive revolution set by the Uber in the cab booking industry, many startups, entrepreneurs and businesses came something with the same idea for their products and services to repeat the success in many different business models. Not only did Uber provoke thousands of other small businesses and entrepreneurs to start an on-demand taxi booking app and other services but also told what kind of business strategy should they embrace in order to enhance customer satisfaction and profitable revenue. A quick stats by Statista, By the year 2020 – 2022, alone in the US, it is projected that the revenue of taxi services would reach 2.72 billion dollars.

taxi booking app business plan

In this article, we’ve covered the potential value propositions for both riders and drivers, let’s take a look at the revenue model a successful taxi booking app business .

To make this as easy as possible, let’s take a closer look at the well-known American Uber taxi app. Let’s find out what their source of income is!

Revenue Models for Taxi Booking App Business

Taxi booking business can earn their revenues in multiple streams. Before look into it, the study of the standard plan to create steady inflow and profit is needed.  On the basis of the customer requirements, the taxi booking app provided diverse levels of services.

Different Vehicles for a Different Type of Customers

Do you remember the times when everyone was traveling in the same typical yellow or white taxis? These are now because today customers can choose the type of vehicle they want to drive themselves.

  • Revenue from Individuals

In the lowest view, taxi, one of the transport modes to support the movement of the peoples from one point to another. This mode of transport can be expanded for a large group of people movement. The movement may be two points of the city or between the cities. In addition to that, the sharing of ride experience with someone to the other peoples help to gain more revenue. 

  • Revenue from Services

The taxi booking platform inherits the number of services. If we look into Uber, they expanded the services to different kinds of peoples. Example: Uber Black, Uber X, Uber Go, Uber Luxury. These are all created wide revenue for the service providers.

For example, there are Uber Black – for those who prefer to drive in a black car, Uber Taxi – for those looking for a more economical solution, and Uber SUV – for those customers who want a luxury ride. Uber offers its customers the opportunity to choose the type of vehicle they want to drive themselves, giving the whole thing a completely new taxi booking experience based on specific customer segments.  Providing the same services to different peoples and different domains help to earn more revenue. 

  • Dynamic Pricing Model

It is otherwise termed as surge pricing. Here, the price is not fixed. It can be dynamic based on traffic, demand, and supply. An essential aspect of the Uber App is its convincing pricing.

An essential aspect of the Uber App is its convincing pricing. Usually, taxi companies raise rates for their travel expenses when demand is higher than supply. Uber’s contrast, prices depend on the density of traffic and the travel time from one ride to another. In the price per kilometer automatically changes depending on the number of available drivers and requests made by customers who need a ride. This pricing algorithm is designed to encourage drivers to get on the lane when they need it most.

Alternative rides

Uber now also offers boats, helicopters and other additional transportation. They have also set up a motorbike pickup service in Paris, a delivery service in San Francisco and in some cities even an ice cream cart delivery service and more to follow. However, these options are only available in specific cities but represent new sources of income as a supplement to the existing business model.

Get Free Demo of Taxi Booking App Development  –  WhatsApp  |  Skype

How SpotnRides Increase Revenue for Taxi Booking Business?

Following their successful blueprint of Uber, we have developed product names “ SpotnRides ” to satisfy all the requirements and benefits for any startups or business owners to launch their on-demand business with any kind of business and revenue models. Our product can be customized with any language and currency including any features requested by our customers.

  With the above basic features, there are also different channels used by the cab services to create revenue. They are listed as follows:

  • Customer Segmentation

On the basis of certain preferences like behavior, financial status, customers are categorized into various groups. This practice requires the entrepreneurs in the taxi business to develop the fittest strategy according to customer behavior. A demographic distribution such as the categorization of peoples on the basis of age, location, lifestyle is the one way of categorization to add the revenue. Decision making through interactive conversations between the customers and the app service providers is the other way to boost up the revenue. 

  • Customer Data processing

Maintaining a robust database is the key factor for increasing the revenue of the taxi book app. If the frequent user’s database maintenance is achieved in a perfect manner, then the outstanding services are delivered to the customers and that boosts the revenue effectively. 

  • Charges via Subscription/cancellation

In recent years, the lot of e-hailing services introduced the subscription model especially dedicated to daily customers. The introduction of a subscription plan does not only enable the users to pay the flat charges for the same services. It also sets the time limit for a minimum number of subscriptions to ensure continuous usage and yields better profit. In the same way, setting the time limit to cancel the rider that reduces the wastage of resources.

Final Words:

Those who are looking to launch their business, feel to discuss with us about your business model and we will help you to launch your next level new venture with the working revenue models.

If you are looking for a quick response team to clarify your doubts instantly about your new business venture, please connect with our expert team at  Whatsapp  or write a quick email to  [email protected] .

About the author

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I am working as a Senior product developer and have developed and delivered Web and Mobile products for numerous clients.

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We have used the term “Uber”, “Lyft”, “Gojek”, “Cabify”, “Grab”, “UberEats” etc. to explain the workflow of ride-hailing in detail. As an Independent app-development player in the market, We are in no way a part of Cabify Technologies Inc. or connected to them in any way. Our intention is just to illustrate our way of providing taxi services with the above terms and we wish to disrepute any taxi-services company anywhere.

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Taxi Business Plan Sample

MAR.14, 2017

taxi service business plan

Taxi business plan for starting your own business 

Are you looking for how to start taxi service ? If yes, then this taxi service business plan is all you need. The taxi service business can be a great choice if you have a good budget for buying and maintaining vehicles. Starting a taxi services business doesn’t require you to be an expert in the transportation field. The business can be started with just a few cars and drivers. Moreover, it can easily be expanded whenever you want. 

To start a business, it is important to follow a certain procedure. You need to draft a  transport business plan   for your taxi service business as the first step. For that, you can look at associated plans such as  tipper truck company business plan . If you also want to launch a mobile app to let your customers book a taxi online, you should also analyze  mobile apps business plan .

Executive Summary

2.1 about the business.

Grab A Cab will be a taxi service business owned by Benjamin Williams. The business will be based in San Francisco. The main aim of this taxi service business will be to provide trustworthy, well-timed, and safe cabs whenever and wherever someone needs them. Grab A Cab taxi service will provide cab services while integrating the operations with technology to facilitate individuals even more.

2.2 Management of Taxi business

After you have learned how to start a taxi service, it is important to figure out how to manage the taxi business operations successfully. There is no better way to plan out every aspect of your taxi service than developing a  business plan for taxi service pdf . To know how what your business plan should include, you can read the strategic plan provided here. In this taxi business plan example, we will guide you about all the components of a strong business plan so that you can develop your call taxi business plan.

It is better to hire business planning services to get a professional business plan for your startup. However, if you have the business knowledge and you want to create the business plan on your own, you can do so after doing adequate research. In that case, it is recommended to also go through a logistics company business plan .

2.3 Customers of Taxi business

Through our market survey and feasibility studies, we identified those customers that are most likely to benefit from our services. The recurring customers of the taxi service business will be:

  • Event planners
  • Retirement and care homes
  • Hotel and airport transfers

2.4 Business Target

The main goal of our taxi service business is to become the most-liked transportation company in the San Francisco Metro Area within three years. We aim at doing so by continuously evaluating, monitoring, and following up on customer call-ins.

Taxi Business Plan - 3 Years Profit Forecast

Company Summary

3.1 grab a cab owner.

Benjamin Williams will be the owner of Grab A Cab taxi service business. Williams completed his MBA two years ago. After that, he pursued a position as a manager in a noteworthy company. He was quite fascinated by the cab service in his state. After a few months, he left the post to fulfill his lifelong passion of starting his own taxi service business.  

3.2 Why Grab A Cab is being started

Benjamin Williams noticed that the other cab services businesses around him used traditional and outdated methods to serve their customers. He decided to use the latest technological features to bring innovation to the business domain.

3.3 How Grab A Cab business will be started

Step1: Plan Everything

Good planning is crucial when you are going to start a business. To ensure that you plan well for your startup, you should explore how to open a taxi company in the United States.

A business plan for taxi service can best aid in planning and managing a business. To write your taxi driver business plan, you can take help from this sample taxi business plan. You can also go through other examples like truck driving business plan to get an idea of what to include when planning for a startup.

Step2: Develop a Brand

The next step in starting up a taxi companyis to highlight your business and its unique offerings. This can be achieved by creating a brand around your business idea. This will include everything from your principles to your competitive advantages.

Step3: Establish Your Office 

The next important step is to establish your business. For this purpose, Benjamin Williams decided to buy a large parking space in the main San Francisco commercial area. He made sure that the place was spacious enough to park all his cabs. Moreover, he also got a workshop constructed inside that place to maintain and repair the cabs. In this way, he reduced the expense of sending damaged cabs to other workshops. 

Step4: Establish a Web Presence

Since we are living in the Information Age, it is necessary to establish a web presence to get known. Therefore, Williams decided to develop a website for the business and establish social media presence for marketing to attract a wider audience. 

Step5: Promote and Market

The last step is developing and executing an effective marketing plan to promote your services.

Taxi Business Plan - Startup Cost

Services of taxi business 

Before setting up a taxi business, you need to decide on your business’s services. You may have a taxi business plan tempelate, but it might not have everything you need for your sample plan. 

You can follow this guide on how to open a taxi service to figure out what the market for the business looks like and what services are ideal to be included in your startup. 

The cost factor is necessary to keep in mind while considering your services, so you can develop a taxi service business plan startup costs pdf to keep an estimate. Since Williams started with various services, this format can be used to develop even a uber taxi business plan or an airport taxi business plan.

  • Door-to-Door Taxi Service 

We will provide door-to-door taxi service to our customers as it is more convenient to use. Our capable drivers will pick up customers from their homes and drop them off directly at their destinations. Our customers will be able to book a cab through our mobile app or website.

  • Wheelchair Accessible Cabs

Our specialized service will provide wheelchair user passengers with a ramp or a passenger lift to assist them with getting into the vehicle. This approach is used as it is far easier than transferring from a wheelchair to a car seat and dismantling the wheelchair for the journey. 

  • Seniors on the Go

We’ll also provide our professional, skilled, and highly patient cab drivers to assist seniors with their chores. Our company will provide senior citizens taxicab coupon booklets to maximize senior citizens’ benefits. We will aim to provide maximum customer satisfaction. 

  • Hourly Service

We will offer our clients affordable discounts that pay off in the long run with our hourly packages.

Marketing Analysis of Taxi business

Excellent work.

excellent work, competent advice. Alex is very friendly, great communication. 100% I recommend CGS capital. Thank you so much for your hard work!

When starting a taxi service business, you should have an excellent understanding of your target market. You can gain this understanding by doing an extensive market analysis as a part of your taxi business plan sample. 

Your business plan for a taxi business should also analyze the price of similar services in the market. This data should be used to forecast the prices you will set for starting your own taxi business. 

If you don’t know how to open a taxi company, you can take help of this taxi cab business plan. A complete market analysis is necessary for running a taxi business. 

If you want to learn how to setup your own taxi business, then this business plan taxi service will be of great use. 

5.1 Market Trends

Taxi operations provide over 60 billion dollars a year to the general US economy. The industry employs 2,026,478 people. The growth rate of this industry has remained in step with the general growth of the country’s GDP. Management feels that by maintaining a local client base, the company can continue to generate revenues despite the current deleterious economic conditions in the United States.

5.2 Marketing Segmentation

The potential customers of Grab A Cab are divided into the following groups:

Taxi Business Plan - Marketing Segmentation

5.2.1 Schools  

Our primary customers will be the school students. They are expected to avail of our regular services to go to school, travel to sports matches or class trips. 

5.2.2 Event Planners

Our second target customer will be event planners. They need to organize events, and for this purpose, they have to travel to different places. They will utilize our cab service to get maximum comfort. Our cabs will pick them up from their pickup location and drop them at their destination. 

5.2.3 Retirement and Care Homes

This will be our third target group of customers. Our taxi company will provide services to people in retirement and care homes since they may no longer be confident to drive. Our wheelchair-assessable cabs are specially designed for these customers. 

5.2.4 Hotel and Airport Transfers

Lastly, our potential customers include families and individuals on holiday and business travels. These groups don’t typically mind paying a bit more for a solution that takes care of transportation in an all-in-one way. Therefore, we expect to earn a handsome amount from them.

5.3 Business Target

  • To become the number one taxi service throughout San Francisco and adjoining areas. 
  • The main target of our taxi service business is to pursue an aggressive marketing campaign and penetrate at least 75% of the market share.
  • To earn a net profit margin of $50.5k per month by the end of the third year.

5.4 Product Pricing

Our business plan for transportation service ensures that our prices will be economical compared to our competitors. The prices are set at a minimum to get introduced to a wider audience from the very beginning.

Marketing Strategy of Taxi business

To open taxi business, you must develop the best business plan for a taxi business. In addition, before starting up a taxi company, you also need to develop a strong marketing strategy to attract more customers.

In this taxi cab company business plan, we’re providing the sales strategy of Grab A Cab. You can learn a lot from here if you aspire to make a city taxi business plan.

6.1 Competitive Analysis

  • We have quick customer care services. We respond to customer queries efficiently and respect their feedback to improve our services.
  • We have excellent customer support staff that guides our customers in choosing the best traveling package according to their budget. 
  • Through our 24/7 online presence, customers can inquire about our services. 
  • We will also implement ideas from roadside assistance business plan to prevent any inconvenience to our customers. 

6.2 Sales Strategy

  • We’ll advertise our services through social media platforms like Facebook and Instagram.
  • We’ll give a free ride to our first 50 customers
  • We’ll offer a 25% discount to school and college students.

6.3 Sales Monthly

Taxi Business Plan - Sales Monthly

6.4 Sales Yearly

Taxi Business Plan - Sales Yearly

6.5 Sales Forecast

Taxi Business Plan - Unit Sales

Personnel plan of taxi business

There are a lot of taxi services in the world. But only those are popular that make customers happy and satisfied. This taxi service business plan sample has all the details regarding the startup of the taxi service business. 

Understanding the importance of good staff, William included some essential features as a part of employee hiring criteria in the taxi cab advertising business plans. He also formed a list of employees necessary for running his business. This list can be seen in this taxi business plan pdf.

7.1 Company Staff

  • 1 Operations Manager
  • 1 Customer Support Officer
  • 1 Marketing Officer
  • 10 Drivers 
  • 2 Mechanics
  • 1 Web Developer to manage online sites

7.2 Average Salary of Employees

Financial plan of taxi business.

It is essential to manage your operations timely to earn profits. A detailed financial analysis is necessary to ensure that your business is not getting into a loss. To ensure that you make a detailed financial plan, you should include all the components that we have mentioned in this taxi business sample plan pdf.

The  taxi service business plan startup costs are also important for your financial plan. Moreover, in your financial plan, you must identify when and how you’ll cover your investment amount with the earned profits. This approach would also help to analyze your yearly expenses to determine the possibilities of reducing them.

Here we’re providing the detailed financial plan made for Grab A Cab so that you can get an idea of the business finances.

8.1 Important Assumptions

Taxi Business Plan - Break-even Analysis

8.3 Projected Profit and Loss

8.3.1 profit monthly.

Taxi Business Plan - Profit Monthly

8.3.2 Profit Yearly

Taxi Business Plan - Profit Yearly

8.3.3 Gross Margin Monthly

Taxi Business Plan - Gross Margin Monthly

8.3.4 Gross Margin Yearly

Taxi Business Plan - Gross Margin Yearly

8.4 Projected Cash Flow

  8.5 projected balance sheet, 8.6 business ratios.

  • How do I start a taxi business?

To start a taxi business, you need to develop a good sample business plan for taxi service. The above business plan taxi company will detail how to do that.

  • How does the taxi business work?

The taxi business works by purchasing some taxis, procuring a large parking area, and hiring staff to run and manage services. In this taxi top advertising business plan we have explained all these three aspects in detail. If you want to set up this business, you can take help from this taxi service business plan. 

  • How would you describe a taxi service?

The taxi service provides transportation facilities to people without facing public transport problems. Business plan taxi provides details for setting up taxi business.

Download Taxi Business Plan Sample in pdf

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Moscow Voyager

The best taxi services in Moscow

taxi booking app business plan

How best to drive a taxi in Moscow

Moscow is a huge metropolis – the capital of the Russian Federation is three times as large and has three times as many inhabitants as Berlin, for example. Of course, getting from A to B is an important topic for visitors and locals alike. The metro is certainly the number one form of transportation in the Russian mega city. But as practical as the subway may be: in the rush hour it can get damn stuffy on the trains – especially in the city center and on the ring line the trains burst at the seams in the morning and in the evening and sometimes you have wait to be able to get in at all. In addition, you cannot get to the airport by metro. The most obvious solution is certainly the taxi. As a foreigner, you have to know a lot about Moscow and taxis. In Soviet times, taxis were affordable, but not competitive in comparison to heavily subsidized public transport. In addition, taxi drivers had a bad reputation and often questionable work ethic. Hardly everyone drove a taxi in Moscow and there were accordingly few. The development in the wild nineties, which were economically difficult for Russia, in which even many doctors, engineers and scientists had to earn something as taxi drivers, was quite different. The so-called “bombily” (from the Russian word bombit’, to earn something extra) came into service. It became common practice that as a pedestrian on the side of the road you only had to keep your hand out and stop a (usually unmarked) taxi or a bombila in a matter of minutes. A short negotiation about the price and you’re on your way. In 2011, the Moscow city administration estimated that in addition to the 5,000 licensed taxis, at least ten times as many black taxis were on the move.

«Black» taxis – not advisable for tourists

For tourists, especially inexperienced Russia, these taxis are anything but advisable. At first you will have communication problems even with kindly Bombila-drivers without knowledge of Russian. Even with proper school Russian, as a tourist you lack the local knowledge and an idea of ​​the usual prices – which is why you are almost at the mercy of the many black sheep among the «black» taxi drivers.

Russia trip planned? Under the following link you can find out how to get the necessary visa!

However, if you have sufficient knowledge of Russian, are clear about the exact route beforehand and can still negotiate well, it may be worth trying the «black» taxis. Because of the increasingly popular taxi apps, the «black» taxis are a slowly but surely dying phenomenon. As a rule of thumb, you shouldn’t pay more than 500 rubles for a trip within Moscow and if the driver demands too much, just keep going.

taxi booking app business plan

Taxi apps: Gett, Yandex, or Uber?

Equipped with a SIM card and mobile internet, it is certainly the best option as a tourist to get around using the taxi app. The world’s leading provider Uber only plays a subordinate role in Russia. Although the app also exists in Russia, Uber works here in cooperation with the local top dog Yandex Taxi. Yandex is often referred to as the Russian Google and is also very popular as a taxi service. The Yandex app works similarly to that of Uber. You can see in advance the fare to be paid later, the license plate as well as the vehicle type and the driver’s previous ratings. However, at Yandex you can pay not only with a credit card, but also in cash with the driver. The prices that Yandex calls in Moscow for the so-called Eco tariff are very moderate. The basic fare, which includes a five-minute journey and three kilometers, is 129 rubles, or about $ 1.81. Each additional kilometer then costs 10 rubles, i.e. $ 0.14. Trips to Moscow airports are billed at the normal tariff. However, a pick-up fee of 449 rubles, i.e. $ 6.32, has to be paid from the major international airports Vnukovo, Sheremetyevo and Domodedovo to the city. The standard fare will be 8 rubles per 1 km and 8 rubles per 1 minute. Of course, Yandex also offers high-quality transport, analogous to Uber’s offer. From the business tariff, in which you are chauffeured in a limousine from 349 rubles ($ 4.91), to the so-called ultimate tariff, in which you drive through in a Mercedes S-Class from 1899 rubles ($ 26.75) Moscow is driven, the Yandex offer knows no limits. Even vehicles specially equipped for transport for children, with special paint can be ordered via the app. Gett’s competition offers a similar range of products at generally lower prices. The cheapest service in vehicles of the VW Polo class currently starts at 99 rubles ($ 1.39). Trips to Moscow airports cost almost a quarter less than Yandex at 350 rubles ($ 4.93). The VIP service with vehicles that include the BMW 7 Series, the S-Class or the Audi A8 is also significantly more affordable at 700 rubles ($ 9.86) – even if fewer inclusive kilometers are included in the price.

Classic taxi services: Rare and usually only on order

Taxis in the western sense are rarely seen in Moscow. Just wave a taxi up from the street like in Berlin, London or New York? This is rather unlikely because there are simply too few taxis. You have to order a classic taxi in Moscow beforehand. Despite the competition from «black» taxis and the increasingly popular apps, there are still numerous companies that offer this. However, it is usually impossible to order one of these taxis without knowledge of Russian. Services that are specially designed for tourists and foreign business travelers can usually be paid for dearly. Therefore, as a tourist, unless you prefer a taxi app from the start, you leave the order to the hotel or local friends.

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Alexander Popov

Welcome to Russia! My name is Alexander, I was born in Moscow and I'm a passionate tour guide. I want to share my passion for Russia and my hometown with you. On my website you will find useful information to make your individual trip to Russia as interesting as possible.

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Taxis in Moscow

Taxis in Moscow

While Moscow has an efficient public transport system, you may sometimes find it more convenient to travel by taxi and prices are usually affordable . Find fares and top tips here!

Unless you speak Russian, we wouldn't recommend flagging down a taxi on the street in Moscow , as drivers are unlikely to speak English. If you do decide to do this, bear in mind that the "taxis" are not always official licensed vehicles, despite what the driver may say.


The best thing to do is book a taxi via a reliable service . Your accommodation will provide you with recommended numbers to call or contact them for you, or alternatively, the  Yandex app  is a really useful way to book taxis on the go. Like other taxi apps, you can select the exact pick up and drop off addresses , avoiding the language barrier as much as possible.

We always recommend agreeing the price of your taxi in advance , clearly indicating your destination, to avid misunderstandings and nasty surprises when it comes to paying.

Fees are generally reasonable, and often cheaper if booked in advance. Taxis to and from the airports vary between 1000 and 2500 Roubles, and there are extra charges for children's car seats and luggage. Do bear in mind that Moscow's traffic can get crazy, so avoid travelling by taxi during peak times, and make sure to leave plenty of time if you've got a flight or train to catch!

Taxis in Moscow's Red Square

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Moscow tourist bus.

Discover the different routes and stops of Moscow's tourist bus and explore the city comfortably enjoying panoramic views of its main monuments.


Moscow's crazy traffic and its excellent metro network mean that the city's buses and trolleybuses aren't the number one option for tourists.

taxi booking app business plan

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Form 1099-K FAQs: General information

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Find answers to frequently asked questions (FAQs) about general information on Form 1099-K.

Back to Form 1099 FAQs

Updated and new FAQs were released to the public in Fact Sheet 2024-03 PDF , Feb. 6, 2024.

On Nov. 21, 2023, in Notice 2023-74,  the IRS announced that calendar year 2023 would be a transition year for third party settlement organizations (TPSOs). TPSOs, which include popular payment apps and online marketplaces, must file with the IRS and provide taxpayers a Form 1099-K that reports payments for goods or services where gross payments exceed $20,000 and there are more than 200 transactions during the calendar year.

General information FAQs

Q1. what is form 1099-k and why would i receive one (updated feb. 6, 2024).

A1. Form 1099-K, Payment Card and Third Party Network Transactions, is an information return used to report payments you received during the year from:

  • Credit, debit or stored value cards such as gift cards (payment cards)
  • Payment apps or online marketplaces for goods or services (third party settlement organizations or TPSOs)

You should receive a Form 1099-K if you sold a good or provided a service and were paid a gross amount in excess of the reporting threshold through a payment app or an online marketplace or accepted a payment from a payment card. You may have a tax obligation if you had a gain on the sale or received payment for services you provided.

Form 1099-K is an information return that popular payment apps and online marketplaces provide when you use them for selling goods or providing a service. You can use the information on the Form 1099-K with your other tax records to determine your correct tax owed. See Understanding your Form 1099-K for more information.

Third party information reporting for certain payments is required by law and has been shown to increase voluntary tax compliance, improve tax collections and assessments within the IRS, and thereby reduce the tax gap .

Q2. Is there a threshold amount that has to be met before I would receive a Form 1099-K? (updated Feb. 6, 2024)

A2. For payment cards, there is no threshold amount that has to be met to receive a Form 1099-K due to payments received through a payment card transaction. Therefore, if you received $0.01 of payments from a payment card transaction, you should receive a Form 1099-K for those payments.

The federal reporting threshold for TPSOs for calendar year 2023 remains the same as previous years, which is for total gross payments for goods or services that exceed $20,000 and for which there are more than 200 transactions for a payee.  Your state may have a lower reporting threshold for TPSOs, which could result in you receiving a Form 1099-K, even if the total gross payments you received in the year did not exceed the federal reporting threshold.

For background: The ARPA lowered the reporting threshold to impose a reporting requirement on TPSOs on Form 1099-K from gross payments of more than $20,000 and 200 transactions for a payee to gross payments totaling more than $600 (regardless of the number of transactions) for a payee.

For 2022: The IRS issued Notice 2023-10 , which temporarily delayed the enforcement of the lowered reporting requirement on TPSOs only. However, you may have received a Form 1099-K at the lower threshold, despite Notice 2023-10.

For 2023: The IRS determined in Notice 2023-74 that calendar year 2023 will be regarded as another transition year for the new reporting requirements for TPSOs only. However, you may have received a Form 1099-K at the lower threshold, despite Notice 2023-74.

Q3. What qualifies as a payment card? (updated Feb. 6, 2024)

A3. The term “payment card” includes credit cards, debit cards, and stored-value cards (including gift cards), as well as payment through any distinctive marks of a payment card (such as a credit card number).

A payment card is issued according to an agreement that provides all of the following: one or more issuers of the cards; a network of persons unrelated to each other, and to the issuer, who agree to accept the cards as payment; and standards and mechanisms for settling the transactions between the merchant acquiring entities and the persons who agree to accept the cards as payment.

Q4. What is a third party settlement organization (TPSO)? (updated Feb. 6, 2024)

A4. A TPSO is the central organization that has the contractual obligation to make payments to participating payees (generally, a merchant or business) of third party network transactions. An example could include apps used to handle the money transfer between buyers and sellers.

Q5. Does delaying the $600 reporting threshold mean I won’t get a Form 1099-K for gross payments of $20,000 or less? (added Feb. 6, 2024)

A5. Not necessarily. The 2023 federal reporting threshold of over $20,000 and 200 transactions is a reporting requirement for TPSOs, but companies may still send a Form 1099-K for payments for goods or services payments that are less than that amount. For example, you may receive a Form 1099-K from other payment settlement entities, such as merchant acquiring entities.  In addition, those TPSOs that have performed backup withholding under section 3406(a) for a payee during calendar year 2023 must file a Form 945 and a Form 1099-K with the IRS and furnish a copy to the payee if total reportable payments to the payee exceeded $600 for the calendar year.  Also, your state may have a lower reporting threshold for TPSOs, which could result in you receiving a Form 1099-K, even if the total gross payments you received in the year did not exceed the federal reporting threshold.

For more information see Backup Withholding.

Q6. Who reports payment card transactions when a payment settlement entity contracts with a third party, such as an electronic payment facilitator, to settle reportable payment transactions? (updated Feb. 6, 2024)

A6 . The entity submitting the instructions to transfer funds to the participating payee's account is responsible for reporting payment card transactions. In this case, the electronic payment facilitator is responsible for reporting because it is the entity submitting the instructions to transfer the funds in settlement of the payment card transactions.

Q7. Do I have to report payments on my tax return if they are not reported on a Form 1099-K? (added Feb. 6, 2024)

A7. Yes, the Form 1099-K reporting threshold doesn’t affect whether payments are taxable or whether a tax return must be filed.

All income, no matter the amount, is taxable unless the tax law says it isn’t – even if you don’t get a Form 1099-K. Income also includes amounts not reported on forms, such as payments you receive in cash, property, or services.

Q8. What is reported on the Form 1099-K? (added Feb. 6, 2024)

A8. The gross payment amount (Box 1a) on Form 1099-K reports the total, or gross, dollar amount of reportable payment transactions. It doesn't include adjustments for fees, credits, refunds, shipping, cash equivalents or discounts. Those items are not income. Taxpayers can deduct those items from the gross amount when including the income on their tax return.

The gross payment amount also does not account for the original purchase price, or basis, of any items sold and whether the items were sold at a gain or loss. For more information on how to establish this basis, go to Publication 551, Basis of Assets PDF .

Taxpayers will need to use their Form 1099-K with other tax records to help figure and report their correct income on their tax return.

Q9. If I buy an item with a payment card or payment app or use an online marketplace, will I receive a Form 1099-K? (updated Feb. 6, 2024)

A9 . No. You should not receive a Form 1099-K for making purchases. Form 1099-K is used to report certain payments that you received for selling goods or providing services.

Related topics

  • Understanding your Form 1099-K
  • General information  
  • What to do if you receive a Form 1099-K
  • Common situations
  • Third Party filers
  • Should my organization be preparing, filing and furnishing Form 1099-K?

Previous updates to FAQs

  • Fact Sheet 2023-06 PDF , March 22, 2023
  • Fact Sheet 2022-41 PDF , Dec. 28, 2022
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Uber, Lyft drivers to strike on Valentine’s Day over pay

taxi booking app business plan

Thousands of drivers for ride-share platforms Uber and Lyft, as well as the food delivery service DoorDash are expected to strike on Wednesday, in what organizers say will be the largest nationwide protest action to date against the gig economy giants.

Strikes lasting 24 hours on Valentine’s Day — a busy day for the apps — have been planned in at least 17 U.S. cities, including Los Angeles, Chicago, San Francisco, Washington, Philadelphia and Orlando, according to two ride-share labor organizations.

Drivers say Uber and Lyft are taking an increasingly large cut out of fares, forcing drivers to work longer hours to make ends meet. They are demanding a living wage that ensures drivers aren’t living in poverty, and transparency over how pay is calculated. They also want to end unfair deactivations — when a driver loses access to the platform, among other things.

“The main challenge is surviving,” said Nupur Chowdhury, an Uber driver and ride-share organizer in Arlington who helped plan the strike in the Washington area. “We cannot make the same amount of money we used to make, even if we work double the hours.”

The groups are also demanding improvements to safety features for drivers, amid a spate of carjackings and other attacks on Uber and Lyft drivers, especially in the Washington area.

Both Uber and Lyft said similar protests and strikes have never had any substantial impact on driver availability or trips in the past.

Platform workers will be rallying outside airports around the country and Uber’s offices on Wednesday. App-based food delivery couriers will also be striking over pay in the United Kingdom on Wednesday.

Organizers say declining pay for drivers in recent years amid high inflation led to spontaneous strikes last year at airports in cities including San Diego, Atlanta and Minneapolis. Those small strikes galvanized workers around the country to organize the Valentine’s Day walkout this year, largely through word of mouth, and broadcast by ride-share influencers with large social media followings.

Uber drivers’ average monthly earnings before expenses fell 17.1 percent in 2023 compared to the previous year, according to a new report from Gridwise, a software company that analyzes gig economy trends. Lyft drivers saw their pay increase by 2.5 percent over the same time period.

“Pay has gotten significantly lower in recent years,” said Chowdhury, who has planned a rally with the DMV Drivers Alliance outside Reagan National Airport. “That’s why people are super angry right now.”

Alix Anfang, a spokeswoman for Uber, said Wednesday afternoon that the company had not seen an impact from the strike to its operations or reliability for drivers. “In fact, in most markets, there are more drivers on the road today than there were during the same period last week,” Anfang said.

CJ Macklin, a spokesman for Lyft, said that in the second half of 2023, the average driver on the platform made $30.68 an hour before expenses — and $23.46 an hour after expenses. Last week, the company announced a new guarantee that its drivers will always make at least 70 percent of weekly rider fares after external fees, such as local taxes.

“We are constantly working to improve the driver experience, which is why just this month we released a series of new offers and commitments aimed at increasing driver pay and transparency,” Macklin said. “It’s all part of our new customer-obsessed focus on drivers.”

DoorDash said in a statement that the company does not expect any significant impact on deliveries on Valentine’s Day.

“We’re always listening to Dashers and looking for ways to improve the platform,” said Jenn Rosenberg, a DoorDash spokesperson. “We’re extremely proud that millions of Dashers have turned to DoorDash to help reach their financial goals by earning how, when and where they want — and they’ve earned over $35 billion doing it.”

Drivers also went on strike in Miami; Tampa; San Diego; Austin; Pittsburgh; Newark; Providence, R.I.; Portland, Ore.; and Toronto and Vancouver in Canada, according to Rideshare Drivers United and Justice for App Workers, two labor organizations that planned the strike.

Adalgisa Payero-Diarra, an Uber and Lyft driver for five years in New York City, will travel to Orlando for a rally outside the airport on Wednesday. A mother of three, Payero-Diarra said she has to work seven to ten hours a day to earn what she used to make in four to five hours on the apps.

“We want the app companies to be fair when it comes to paying the drivers,” Payero-Diarra said. “We are in a partnership with the apps but drivers put in most of the work. We provide for the car. We do the service. They should not be taking 45 to 50 percent of our earnings.”

taxi booking app business plan

MultiJek User 4+

60+ services in single app, smr it solutions private limited, designed for ipad, screenshots, description.

Use this single app for booking Taxis or Fly Services, Parcel Deliveries, Car Rentals, Food Delivery, Grocery Delivery or any of the different services like Plumber, Beauticians, Massage Therapist, Vets, Dog Walkers, , Car Washer, Tow Truck or more from this powerful app! Any kind of service that you need, it can be addressed with this single multipurpose app. Download now and experience the ease of hiring service providers or booking a taxi! This Robust app comes loaded with some of the best features. a. Login and Register with phone number/email address or social media handles b. Choose from Different Services c. Book Services d. Set Location e. Add Mode of Payment f. Track Services g. Get Services done h. Make Payment i. Provide a Review

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Airport transfers, taxi and chauffeur service in Moscow


Traveling to Russia and going to visit Moscow? You are in a right place!

We offer safe, reliable and cost-effective private door-to-door transfers to Moscow from Sheremetyevo International Airport (SVO) , Moscow Domodedovo Airport (DME) , Vnukovo International Airport (VKO) , Zhukovsky International Airport (ZIA) and vice versa, as well as any other transfers from Moscow to any destination within Russia or neighboring countries.

Furthermore, you can book our affordable chauffeur service renting a car with driver for several hours or for the whole day to use it in Moscow.

All our drivers are English-speaking professionals, and some of them speak other foreign languages, too. In any case, our 24/7 English-language customer support by phone or by WhatsApp will be at your disposal after placing your order.


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We are the first English-language transportation service in Russia designed especially for foreign tourists, business travelers and expats. For a long time we were the only one in this country.

Airport transfers in Moscow

If you are considering different options, how to get from Moscow to one of its international airports - Sheremetyevo (SVO) , Domodedovo (DME), Vnukovo (VKO) or Zhukovsky (ZIA) - you can choose between public transport and Aeroexpress train, taxi and pre-booked transfer.

Aeroexpress trains depart approximately every 30-40 minutes from Belorussky railway station to Sheremetyevo Airport, from Paveletsky station to Domodedovo Airport, and from Kievsky station to Vnukovo airport. If you know more or less Moscow's urban transportation system and if you are travelling without luggage, it is probably not only the cheapest but even the most convenient option.

Taxi remains one of the most popular options to reach an airport from the city of Moscow. You can choose between a number of taxi (or ridesharing) apps working here, the biggest are Yandex.Taxi and Uber Russia (alas, your original Uber app will not work here). However, first of all you must be aware that your European or American credit card almost for sure will not be linked with neither of these apps, therefore prepare cash rubles before to jump in a cab. Secondly, don't expect that a Moscow cabby will speak even one single English word, they don't. Thirdly, taxi apps will not offer you pre-booking, but only ordering ASAP. And finally, seriously consider the safety issue: most taxi drivers in Moscow are underpaid young immigrants from Central Asian countries, who spend 12, 15 or more hours in their cabs trying to gain some money at the end of shift after paying car rent and fueling the car.

Pre-booked airport transfer. This is the most safe, reliable and convenient option to get from Moscow to Sheremetyevo, Domodedovo, Vnukovo or Zhukovsky airport. There is a number of transfer companies which you can find on Internet. But take in consideration, that WelcomeTaxi is almost the only one offering you an English-speaking driver at very affordable and competitive price. Be it for your business needs or for leasure, get instant quote and book online your hassle-free airport transfer in Moscow!

Railway station transfers in Moscow

Metro remains obviousy the most cost-saving option to get from Leningradsky, Kievsky, Belorussky or any other of ten Moscow railway stations to your Moscow home. It can be also rather convenient option, but only if you travel without luggage and if you perfectly know how to reach your hotel by Moscow's public transport.

As for taxi , you will not find here a queue of cabs waiting for their passengers in front of railway terminals, as you used to see in European cities. Instead, you are supposed to use Yandex.Taxi , Uber Russia or any other taxi app. Taxis in Moscow are really very cheap. However, apart of card payment and safety issues mentioned here above, be aware that finding your cab among many dozens of other cabs near the station can be a challenge, especially taking in consideration that your cabby will not be able to communicate in English and that he is allowed to stay in front of the terminal not more than 5 minutes, otherwise he faces a high money penalty.

Considering the above mentioned issues, you can easily realize: the best way to reach your hotel from Leningradsky or other railway station is to pre-book and pre-pay your railway station transfer . Your driver will meet you with the name tag straight on the exit from the platform (or even at wagon door) and will safely drive you to any destination inside or outside Moscow.

City rides in Moscow

Moscow metro is, no doubt, the quickiest method to move between different points within the city, taking in consideration metro network density and famous Moscow traffic jams - even if not the most comfortable one. In you are in a hurry, if you speak some Russian and if you are not worrying very much about the above mentioned safety issues, than your preferable option may also be taxi .

But if you plan your journey at least one day in advance, if you prefer to move safely and in style, then you should consider pre-booked transfer in the city, too. Although our main speciailzation are airport transfers, we will be glad to drive you between any other locations inside or outside the city of Moscow.

Inter-city transfers

Although Moscow has good railway connection with almost every neighboring city and region, pre-booked inter-city transfer with English-speaking driver may be the most easy, comfortable and safe (especially in the situation of COVID-19 pandemy) option to get from Moscow to Kaluga, Tver, Vladimir, Suzdal, Tula, Ryazan, Yaroslavl, Smolensk, as well as to any other close or distant city in Russia. Moreover, if you plan to spend in that cities only few hours and return to Moscow at the same day, we can offer you an essential discount for your return.


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    (Complete Guide) May 19, 2023 Harjyot kaur Quick Summary: Have you always thought of building a taxi booking app, but your lack of knowledge has restrained you? In 2023, developing a taxi booking app requires strategic planning, designing, and testing for optimal performance.

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    In 2022, the Global Taxi App Market reached a valuation of US$221.1 Billion. This number is expected to increase at a growth rate of CAGR of 4.93%. Forecasting the valuation of the Global taxi Market, IMARC Group said in a report that they expect the market to hit US$ 298.3 Billion by 2028. The increasing demand for online taxi booking apps and ...

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    Simple. Then our network of specialist developers around the world will customize your software, so that it completely fits your business plan. Start building Why build your taxi-booking app with us? Take your taxi business online.

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    1. Allows the user to select their preferred mode of transport: A taxi booking app provides the users with the flexibility to choose from different types of vehicles available like sedan, SUV, hatchback etc. This makes them feel empowered as they get to choose their preferred mode of transport.

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    2. Understanding Taxi Booking Apps: How Taxi Booking Apps Work Taxi booking apps operate on a user-friendly model. Users download the app, create an account, and enter their...

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    Choose a Tech Stack for Taxi Booking App. The next step requires identifying your app's tech stack. At this point, you need to consult with your development partner to define what databases, payment solutions, and mobile and backend services will be used to create your app. Step 5. Decide on a Revenue Model.

  8. How to Build a Taxi Booking App like Uber or Lyft

    Business type: For startups, the cost to make a taxi booking app is significantly lower compared to large-scale taxi business apps. Startups can launch an MVP at a minimal budget. That's not the case with large-scale businesses as they would need to create an app that aligns with their internal business operations.

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    Step 1: Be Aware of Your Business Objectives and Needs. Building a successful ride-hailing mobile application with the best taxi app developers, requires you to establish a brand that your audience loves and relies on. It is only possible if you offer them a great value proposition and great services.

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    Request The user opens the app and enters the departure and arrival addresses, and chooses the service medium (car/bike/auto). The user can also request further services. Matching The driver receives the user's request and can accept the ride.

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    Contact Us How Does the Taxi Business Work? The taxi industry helps people get around town without the stress of owning a car. They are available 24/7 to take care of last-minute emergencies or schedules. Taxis are ordered through a mobile app in over 10,000 cities globally.

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    4482 Views | 8 min | Published On: December 8, 2021 Last Updated: May 16, 2023 As with any on-demand service, a rising number of taxi companies are eager to make semi-variable investments to get access to the app market with their creative taxi app booking development solutions.

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    Options Your Business Has in a Taxi Booking App Development. Now, let's discuss the two main business approaches in on-demand taxi booking apps: the aggregator model and the dedicated model. ... Regardless of the nature of the app you plan to create, understanding your target user base is a key aspect. Carefully examining their pain points ...

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    20 Sep, 2023 Ketan Chavda The continuous demand for ride-hailing has prompted the growth of taxi app development ideas for startups and enterprises.

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    Log in Join AI Taxi Booking App Builder to Create Your Taxi App in Minutes Create a Taxi Booking app with AI or use drag-and-drop Taxi app maker. Create Now What would you like to create Create a Taxi Booking App Make a Ride-Sharing App Build a Ride-Hailing App Taxi App Taxi Booking Navigation One Touch User Reviews Push Notifications 24/7 Support

  18. Successful Revenue Model for a Taxi Booking App Business

    Revenue Models for Taxi Booking App Business. Taxi booking business can earn their revenues in multiple streams. Before look into it, the study of the standard plan to create steady inflow and profit is needed. On the basis of the customer requirements, the taxi booking app provided diverse levels of services.

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    ( 8 votes, average: 3.88 out of 5) Article Business Plan Templates Logistics & Travel Business Plans Table of Content Taxi business plan for starting your own business Are you looking for how to start taxi service ? If yes, then this taxi service business plan is all you need.

  20. PDF Buldii ng smart transport in Moscow

    applications, which Muscovites have downloaded 3.5 million times. The apps can be used to plan a trip using public transportation, pay for parking, and find the nearest bike rental station. The "Moscow Assistant" app even allows residents to register parking violations. About 200,000 residents use the app, and more than 230,000 fines were

  21. The best taxi services in Moscow

    The prices that Yandex calls in Moscow for the so-called Eco tariff are very moderate. The basic fare, which includes a five-minute journey and three kilometers, is 129 rubles, or about $ 1.81. Each additional kilometer then costs 10 rubles, i.e. $ 0.14. Trips to Moscow airports are billed at the normal tariff.

  22. Taxis in Moscow

    Fees are generally reasonable, and often cheaper if booked in advance. Taxis to and from the airports vary between 1000 and 2500 Roubles, and there are extra charges for children's car seats and luggage. Do bear in mind that Moscow's traffic can get crazy, so avoid travelling by taxi during peak times, and make sure to leave plenty of time if ...

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    Form 1099-K is an information return that popular payment apps and online marketplaces provide when you use them for selling goods or providing a service. You can use the information on the Form 1099-K with your other tax records to determine your correct tax owed. See Understanding your Form 1099-K for more information.

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    Show the Developer tab. If the developer tab isn't displayed in the ribbon, see Show the Developer tab.. Open a template or use a blank document. To create a form in Word that others can fill out, start with a template or document and add content controls.

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  26. ‎MultiJek User on the App Store

    Any kind of service that you need, it can be addressed with this single multipurpose app. Download now and experience the ease of hiring service providers or booking a taxi! This Robust app comes loaded with some of the best features. a. Login and Register with phone number/email address or social media handles b. Choose from Different Services

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    It's an "open network mobility" app that provides autorickshaw ser..." Sossal on Instagram: "Have you heard of Namma Yatri? It's an "open network mobility" app that provides autorickshaw services without intermediaries, and it's been making a name for itself in Bengaluru.

  28. Manage your Microsoft 365 subscription or Office product

    If you selected My Microsoft account, the Microsoft account dashboard will open.This is where you manage your Microsoft account and any Microsoft products associated with this account. On the Microsoft account dashboard, select Services & subscriptions to view all Microsoft products associated with this account. For non-subscription versions of Office (such as Office 2013 and later):

  29. Airport transfers, taxi and chauffeur service in Moscow

    Thirdly, taxi apps will not offer you pre-booking, but only ordering ASAP. And finally, seriously consider the safety issue: most taxi drivers in Moscow are underpaid young immigrants from Central Asian countries, who spend 12, 15 or more hours in their cabs trying to gain some money at the end of shift after paying car rent and fueling the car.