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United Airlines Review – Seats, Amenities, Customer Service, Baggage Fees, & More

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United Airlines Review – Seats, Amenities, Customer Service, Baggage Fees, & More

United Ticketing Options

United frequent flyer program, baggage fees, united’s other fees & add-ons, how to avoid paying excess fees & travel expenses, united inflight amenities, most common complaints, consumer rankings, ratings, etc. , safety and performance, charity partnership, final thoughts.

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There’s no doubt you know United Airlines (and may have even flown with them before), but are you aware of their different fare types, the ins and outs of their baggage allowances, and all of their extra fees/add-ons? What about their seat specs and their consumer satisfaction ratings?

This helpful guide covers all you need to know about this large U.S. carrier so you hopefully won’t be caught unaware on your next flight.

In this post you’ll find a general company overview, ticketing/fare options, extra fees/add-ons (including baggage allowances ), cabin class amenities, seat specs, and more.

Airline: United Airlines

Alliance:  Star Alliance

Category:  Legacy domestic and international airline

Frequent Flyer Program: MileagePlus

Tag Line:  “Fly the Friendly Skies”

About/Mission Statement: “We are committed to providing a level of service to our customers that makes us a leader in the airline industry. We understand that to do this we need to have a product we are proud of and employees who like coming to work every day….” (source)

Daily Flights:  4,700

Main Hub:  Chicago-O’Hare International Airport ( ORD )

Destinations:  356 (including 125 international)

United Airlines Route Map

United’s fare types are pretty standard for a large U.S. carrier. But with stiff competition from lots of low-cost airlines, United recently introduced a Basic Economy fare — which pretty much just gets you a seat on the plane.

Handy for those traveling light, this reduced and restricted fare does not include any standard carry-on or checked luggage.

And for anyone part of United’s frequent flyer program (covered later on in this article), you won’t be eligible for premier qualifying miles that go toward your elite status when flying in this class.

Below are the additional differences in fare types and cabin classes, with inflight amenities covered later on in this article:

Basic Economy (most restrictive fare): 

  • Pre-assigned seat before boarding
  • Family or group seating not possible
  • First checked bag costs an additional $120 (round-trip)
  • Upgrades not available
  • Changes or refunds not permitted

Economy (standard): 

  • Seat selection at time of booking (if available)
  • Customize your booking with other options

Economy (flexible):

  • Refundable ticket (subject to cancellation fees)

Premium Plus:

  • Spacious, larger seating with extra legroom
  • Complimentary food and beverage
  • Enhanced dining with complimentary food and beverage

The availability of certain cabin classes is dependent on the route and plane type. We’ve also covered how you can upgrade to business or first class on United Airlines .

Economy Plus

If you’re looking for a little extra legroom, you can upgrade your booking to Economy Plus. This will also seat you closer to the front of the aircraft so you can disembark quicker.

You can upgrade as a one-off, or subscribe to yearly upgrades when booking a regular economy ticket (where Economy Plus is available).

United Airlines MileagePlus

MileagePlus is United’s frequent flyer loyalty program where you can earn miles to redeem against reward flights and work your way up membership tiers to gain elite benefits, such as priority check-in and additional luggage.

These reward miles can also be used against flights with other Star Alliance members. You can earn miles through flying, shopping, dining out, and spending on certain credit cards.

Hot Tip: For more information, check out our article on United’s MileagePlus frequent flyer program .

United Airlines Baggage Fees & Other Fees/Add-Ons

United Airlines Carry-On Allowance:

1 personal item: FREE 1 standard carry-on bag: FREE (including Basic Economy Transatlantic flights but excluding all other routes for basic economy)

United  Airlines Checked Allowance:

Max weight: 50lb (23kg) for all economy and premium plus fares and 70lbs (32kg) for business and first class fares.

Max size: 62 inches (158cm) linear

United recommends that passengers check their official baggage fee calculator tool to view baggage costs associated with their specific fare type.

We ran some basic route searches, and the fees appeared as the following (do a check on your specific fare before booking to confirm):

Domestic U.S. & Canada

  • Economy (Basic, plus and standard): 1st bag $30, 2nd bag $40, 3rd+ bag $150
  • Business and first: 1st and 2nd bags free, 3rd+ bag $150

U.S. to/from Mexico

  • Economy (Basic, plus and standard): 1st bag $30, 2nd bag $55, 3rd+ bag $180
  • Business and first: 1st and 2nd bags free, 3rd+ bag $180

U.S. to/from Europe

  • Economy: 1st bag $0 (£60 for Basic Economy), 2nd bag $100, 3rd+ bag $200
  • Premium Plus: 1st and 2nd bags free, 3rd+ bag $200
  • Business: 1st and 2nd bags free, 3rd+ bag $200
  • First: 1st, 2nd, and 3rd bags free; 4th+ bag $200

Additional and Excess Baggage Fees:

Oversized Fee: $200 per bag (up to 115in/292cm)

Overweight Fee (route dependent):

  • Bags 51-70lb: $100-$200 per bag
  • Bags 71-100lb: $200-$400 per bag

MileagePlus Status weight allowance:

  • Silver, Gold, Platinum, 1K: 70lb
  • Star Alliance Gold (traveling in first, business or  United Polaris Business ): 70lb

Hot Tip: See our post on United Airlines baggage policy  which details specific baggage allowances for all types of cabin class, status and personnel such as the military. 

Service Fees

All reservations on United.com can be made without incurring a service fee. For other methods of booking made within the U.S. or Canada, the service fees are as follows:

By Phone: $25

City Ticket Office:  $30

At the Airport: $50

Reservations Made Outside of the U.S.: Fees vary according to country

Cancellation and Change Fees: (Cash Tickets)

  • Domestic Cancellation Fee: $200
  • International Cancellation Fee: Up to $400
  • Waived for Gold, Platinum, and 1k members
  • Cancellation : If you cancel a non-refundable ticket, no refund will be issued – but you can use the cost of the flight against a new ticket within 12 months.
  • If your departure or arrival time changes by more than 30 minutes (due to a schedule change), you can change your flight at no extra cost or request a refund.

We’ve also gone into detail on United’s  award flight change & cancellation fees .

Seat Selection Fees

There is no charge to select a seat with United (where available), but you can opt for “Preferred seating” (closer to the front of the economy section) from $9 each way.

Economy Plus Upgrade: $16-$169 each way

Unaccompanied Minor Fee: $150 each way

Pet in Cabin Fee: $125 each way

Fare Holding Fees

If you’re not ready to book at the time of searching, then you can pay to reserve your fare using “Farelock.”

The fee varies by destination, but ranges from $5-$20 with the ability to hold a fare for either 3 or 7 days.

United Airlines Annual Subscription Fees

Economy Plus: From $499

Benefit from additional leg room and being closer to the front of the plane for quicker exiting when you reach your destination.

United Bundle Options

Bundles are offered during the reservation process combining different options, such as an Economy Plus upgrade and United Club trip pass. Prices vary per route, but United states that savings can be had by buying these bundles.

Wi-Fi: From $49

United Club Membership: From $550

Get access to all of the  United Club locations and select partner lounges.

United Airlines Bistro Onboard

Onboard Refreshments

For flights over 3 hours (within the U.S. and to/from Canada, the Caribbean, Mexico, and Central America) customers can order from the “Bistro on Board” menu serving items such as a chorizo breakfast sandwich, pepperoni deep dish pizza, or a mezze sampler with prices ranging from $6.99-$9.99 . Menu choices depend on the flight route.

On flights over 1.5 hours (within North America, including select Latin American destinations and the Caribbean, in addition to Singapore , Australia , and New Zealand ) customers can order from the “Snack Shop” serving sweet and savory nibbles and snack boxes. Prices range from $3.99-$9.59 .

Beer and wine are $8, while premium spirits range from $8-$9 and specialty cocktails will run you $10.

Onboard entertainment

Available on select Boeing 737 and 757-300 aircraft, customers can purchase access to DIRECTV with more than 100 TV channels plus movies.

This is complimentary for United first passengers, and $5.99 for United economy passengers on flights less than 2 hours ($7.99 for flights more than 2 hours).

Many travel rewards cards come with an annual airline credit and can be used to offset fees such as baggage fees, such as The Platinum Card ® from American Express.

Cards like the Chase Sapphire Reserve ® Card  come with an annual $300 travel credit that can be used to offset almost  any  travel expense.

The cards below allow you to redeem Capital One miles for 1 cent each as a statement credit for previous travel purchases (within 90 days):

Capital One Venture X Rewards Credit Card

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

  • 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
  • 5x miles per $1 on flights purchased through Capital One Travel
  • 2x miles per $1 on all other purchases
  • $300 annual travel credit on bookings made through Capital One Travel
  • Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • 10,000 bonus miles awarded on your account anniversary each year
  • Global Entry or TSA PreCheck credit
  • Add authorized users for no additional annual fee ( rates & fees )
  • No foreign transaction fees ( rates & fees )
  • $395 annual fee ( rates & fees )
  • Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
  • Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
  • Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
  • Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
  • Earn unlimited 2X miles on all other purchases
  • Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
  • Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
  • Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
  • Receive up to a $100 credit for Global Entry or TSA PreCheck ®

Financial Snapshot

  • APR: 19.99% - 29.99% (Variable)
  • Foreign Transaction Fees: None

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Capital One Venture Rewards Credit Card

Capital One Venture Rewards Credit Card

Get 2x miles plus some of the most flexible redemptions offered by a travel credit card!

The Capital One Venture Rewards Credit Card   is one of the most popular rewards cards on the market. It’s perfect for anyone in search of a great welcome offer, high rewards rates, and flexible redemption options.

Frequent travelers with excellent credit may benefit from this credit card that offers a lot of bells and whistles. And it offers easy-to-understand rewards earning and redemption.

  • 5x miles per $1 on hotels and rental cars booked through Capital One Travel
  • Global Entry or TSA PreCheck application fee credit
  • Access to Capital One transfer partners
  • $95 annual fee ( rates & fees )
  • Limited elite benefits
  • Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
  • Enrich every hotel stay from the Lifestyle Collection with a suite of cardholder benefits, like a $50 experience credit, room upgrades, and more
  • Transfer your miles to your choice of 15+ travel loyalty programs
  • How To Find the 75k or 100k Bonus for the Capital One Venture
  • Travel Insurance Benefits of the Capital One Venture
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Capital One VentureOne Rewards Credit Card

Capital One VentureOne Rewards Credit Card

The card offers unlimited miles at 1.25x per $1 and no annual fee. When you consider the flexible rewards, frequent travelers come out on top.

Interested in a travel rewards credit card without one of those pesky annual fees? Then say hello to the Capital One VentureOne Rewards Credit Card.

In addition to no annual fee, the Capital One VentureOne card offers no foreign transaction fees.

But is this card worth its salt, or is it merely a shell of the more popular Capital One Venture card?

  • No annual fee ( rates & fees )
  • Ability to use transfer partners
  • Fraud coverage
  • Weak earn rate at 1.25x miles per $1 spent on all purchases
  • No luxury travel or elite benefits
  • $0 annual fee and no foreign transaction fees
  • Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
  • Earn unlimited 1.25X miles on every purchase, every day
  • Enjoy 0% intro APR on purchases and balance transfers for 15 months; 19.99% - 29.99% variable APR after that; balance transfer fee applies
  • APR: 19.99% - 29.99% (Variable),0% intro on purchases for 15 months
  • No Annual Fee Cards
  • Benefits of the Capital One VentureOne Card
  • Capital One Venture X Card vs. Capital One VentureOne Card [Detailed Comparison]
  • Capital One Platinum Card vs. VentureOne and Venture Cards [Detailed Comparison]
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  • Capital One Transfer Partners
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In addition, if you have the United Explorer℠ Card  you can get 1 free checked bag for you and a companion on your itinerary.

United Seat Specs & Inflight Amenities

United Airlines Fleet Seat Specs

United Airlines has 14 different types of aircraft with varying cabin classes and seat specs.

United Express operates a further 5 aircraft through its partner airlines. You can view the aircraft and seat specs here .

United Airlines Business Class

United Business & First

  • Premium leather seat with extra space and comfort, featuring a headrest that adjusts 6 ways
  • Storage space for personal items
  • Universal AC power plug
  • Mobile device holder
  • United Wi-Fi (fee applies)
  • Complimentary inflight beverages including beer, wine, spirits, and illy coffee
  • DIRECTV with more than 100 TV channels plus movies
  • Dining options in partnership with The Trotter Project

United Airlines Polaris Business Class

Polaris Business & First

  • Saks Fifth Avenue bedding
  • Sleep-inspired amenities (cotton pajamas on flights over 10 hours)
  • Soho House’s Cowshed Spa skincare items
  • Lie-flat beds
  • 16″ HD monitor

Premium Plus

  • Larger seat with more legroom, leg and footrests
  • Complimentary beverages
  • 13″ monitor
  • Power and USB sockets
  • Noise-reducing headphones

United Airlines Economy Plus

  • Extra legroom
  • Situated nearer the front of the plane for quicker disembarkation
  • Eligible to earn Premier qualifying dollars
  • All standard economy benefits

United Airlines Economy

Economy (Basic and Standard)

  • On domestic flights and to/from the Caribbean and Latin America, customers receive complimentary soft drinks (including illy coffee) and can purchase snacks/meals and alcohol.
  • On international flights, customers receive complimentary food and beverages including house beer and wine
  • Entertainment varies by aircraft (details can be found on the Inflight Amenities tab on United’s Flight Status page )

Hot Tip: Check out our post on United Airlines’ boarding policy so you’ll know what to expect from the boarding process as almost all airlines have a different procedure!

United Customer Satisfaction

Customer satisfaction is a real mixed bag with United Airlines. Their social media channels and Tripadvisor reviews seem to attract many compliments from loyal customers, which is unusual as these outlets are often utilized to rant and rave about poor service!

Additionally, their PR team is pretty genius, sponsoring a number of great causes and shouting about their good deeds on social media — so even if the service was only mediocre for a customer, their philanthropic ways may improve consumer brand impression.

Lost baggage is a real gripe for United customers, being one of the most prominent issues on review sites. Also, inconsistencies of aircraft age can lead to disappointment in inflight amenities.

One customer complaint we found said they had experienced a seat-back entertainment system on once international flight and not on another. That’s going to disappoint any traveler.

United prides itself on their personal device entertainment, but this does rely on the customer having a smartphone/tablet at their disposal.

United Airlines had 1,169 complaints lodged against them from January-September 2018 according to the  September 2018 Air Travel Consumer Report . The chart below represents the complaints by category.

  • Flight problems (cancellation, delay, or misconnection): 292
  • Baggage: 185
  • Customer service: 174
  • Reservation, ticketing, boarding: 110
  • Disability : 86
  • Refunds: 45
  • Oversales: 34
  • Discrimination: 8
  • Advertising: 5

There are a number of different review websites out there when it comes to airline ratings. Here are a few of the most popular so you can see the general consumer opinion for United Airlines.

Skytrax Ranking: 3 Star Airline (out of 5)

Skytrax Customer Rating:  3/10 (average from 2,594 reviews)

United Airlines Skytrax

TripAdvisor Airline Review Rating:  3/5 (average from 36,791 reviews)

Kayak Customer Rating: 7/10 (average from 61,414 reviews)

AirHelp.com Overall Rating: 7.59/10 (departure/arrival performance, service, and satisfaction of claims processing)

Airlineratings.com Safety Rating :  7/7 (takes into consideration whether the airline has an IATA Operational Safety Audit Certification, government and crash records, plus information from the World’s Aviation Governing Body).

United Airlines Charities

United Airlines supports numerous charities across their main hub locations and across the globe. It strives to be a more sustainable airline supporting environmental charities and operations such as Clean the World and Conservation International.

United also supports many youth projects, including Youth Guidance with the goal of inspiring future leaders.

Overall, customer satisfaction seems to be somewhere in the middle for United — and as with other legacy U.S. carriers, there will always be a place for the airline with reasonable fares and route availability.

United will never have the sass and style of Virgin Atlantic or the service and luxury of the Middle Eastern airlines, but it serves its purpose and does have a loyal customer base (although this may be dwindling slightly, with many referencing the “good old days” when United was great).

Their current focus seems to be on revamping their premium cabins, with their Polaris offering in business and first — but we’re hoping they don’t neglect economy for too much longer either.

For rates and fees of The Platinum Card ® from American Express, click here .

Frequently Asked Questions

What alliance is united apart of.

United is apart of Star Alliance partnership.

What is the United carry-on baggage allowance?

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An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.

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How to survive basic economy on United Airlines

Katie Genter

So, you're preparing for a trip and notice you've booked a basic economy fare on United Airlines. You may have a lot of questions about what this fare allows and how your experience may be different from any previous trips you've taken with United. Don't worry — this guide aims to answer all of your questions.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter . And whether you're road-tripping or globetrotting, the suite life is always better. Download the free TPG app to upgrade your travel!

What is United basic economy?

United has two types of economy fares: economy and basic economy .

Basic economy provides a lower-priced fare but may place restrictions on seat assignment, boarding, carry-on baggage, upgrades, changes, refunds, elite earning and elite benefits. This guide will answer common questions about these restrictions and the basic economy experience on United, but be sure to also check out Benji Stawski 's review of United's basic economy .

Related: Comparing basic economy fares across US airlines

Note that some basic economy restrictions are waived for Star Alliance elites and cardholders of United cobranded credit cards, two of which currently offer increased bonuses. If you fall into either of these groups, see the specific section related to your group to see which restrictions are waived for you.

  • United Explorer Card : Earn 50,000 bonus miles after you spend $3,000 on purchases in the first three months your account is open.
  • United Quest Card : Earn 60,000 bonus miles and 500 Premier qualifying points after you spend $4,000 on purchases in the first three months your account is open.
  • United Club Infinite Card : Earn 80,000 bonus miles after you spend $5,000 on purchases in the first three months from account opening.
  • United Business Card : Earn 100,000 bonus miles after you spend $5,000 on purchases in the first three months your account is open.

Related: 4 reasons someone in your family needs a United credit card

Can I check a bag?

Yes. Baggage fees vary based on itinerary; you can calculate the fees for your flight here . If you don't have elite status with United or carry one of their credit cards, here are some examples of baggage fees:

  • Within the U.S. and Canada: $35 for the first bag ($30 if prepaid), $45 ($40 if prepaid) for the second bag, $150 for each additional bag. Between the U.S. and Europe: $75 for the first bag, $100 for the second bag, $200 for each additional bag.
  • Between the U.S. and Mexico : $30 for the first bag, $55 for the second bag, $180 for each additional bag.

Related: How to avoid checked baggage fees on major domestic airlines

Can I bring a carry-on?

Sometimes. For domestic flights, only one personal item such as a shoulder bag, purse, laptop bag or another item that is no larger than 9 by 10 by 17 inches is allowed. Mobility aids and other assistive devices are also permitted. This item must go under the seat in front of you. Any additional items must be checked at ticket counters; if you take them to the gate you'll pay a $25 gate-service fee per item plus the applicable checked bag fee.

On transatlantic flights operated by United and United Express, your carry-on baggage allowance is the same as for standard economy tickets. This means you can bring a carry-on item that is no larger than 9 by 14 by 22 inches as well as a personal item that is no larger than 9 by 10 by 17 inches.

Premier members of the MileagePlus program, Star Alliance Gold members and the primary cardmember of a qualifying MileagePlus credit card, like the United Explorer Card, may bring a carry-on and a personal item onboard.

Related: How to tell if your backpack counts as a personal or carry-on item

Can I select a seat?

united airlines seat selection price

Yes, but it'll cost you. Advance seat assignments may be available for purchase during booking and until check-in opens. Selecting a seat is oftentimes reasonably priced, usually $10 on short-haul flights. However, if you don't opt to purchase a seat assignment, a seat will be automatically assigned prior to boarding, for free. You can only purchase Economy Plus seats at check-in.

United's website states that travelers on the same reservation — including families with young children — may not be able to sit together unless advance seat assignments are purchased:

"With Basic Economy, if you do not purchase advance seat assignments, we're not able to guarantee that your family will be able to sit together. If it's important for your family to sit together, please consider purchasing advance seat assignments, if available, or selecting another fare."

Related: Flying United? Don't switch seats once you're on board

Why can't I check in online?

You'll only be able to check in for your flight online if you're checking a bag or traveling on a transatlantic flight. (Note: After checking in online, go to a check-in counter or designated kiosk in the airport lobby to check your bags.) If you're not checking a bag or traveling on a transatlantic flight, you'll need to finish checking in at the airport to prove that you don't have more than one personal item.

When can I board?

united airlines seat selection price

You'll board in the last boarding group, unless you have elite status or select credit cards. More on that in a bit. Note: Basic Economy customers with disabilities or who need assistance are allowed to pre-board.

Related: United Airlines updates its boarding process, creates new signage

Can I change my flight?

No. Changes aren't allowed with basic economy. This includes advance and same-day changes.

Related: The best ways to avoid airline change and cancellation fees on paid flights

Can I get a refund if I cancel my flight?

Refunds are not usually allowed except as stated in the United 24-hour flexible booking policy .

Related: How to refund a nonrefundable airline ticket

Do I still earn miles?

Yes. You'll earn award miles based on the fare and your MileagePlus status, as well as full Premier qualifying points and lifetime miles, and accrue toward the four-segment minimum. However, your flights will not count as Premier qualifying flights toward elite status.

Related: United Airlines makes big changes to how we earn elite status, upgrades

Does having a cobranded credit card help?

united airlines seat selection price

Yes, but only if you use a cobranded United credit card to purchase your ticket, are the primary cardholder of this card at the time of check-in and provide your United MileagePlus number when you purchase the flight.

If you manage to satisfy all these requirements, you'll defeat basic economy by getting the following benefits even when flying on a basic economy fare:

  • One carry-on bag no larger than 9 by 14 by 22 inches for you and each of your travel companions traveling on the same reservation.
  • Priority boarding for you and your travel companions traveling on the same reservation.
  • First checked bag free for you and one travel companion traveling on the same reservation when you book your tickets using your United Explorer, United Club Infinite, United Quest, United Business or United Club Business Card.
  • First and second checked bags are free for you and one travel companion traveling on the same reservation when you book your tickets using one of the above cards.

The information for the United Club Business Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Related: The best credit cards for flying United

Does having elite status help?

Yes. When flying on a basic economy fare, Premier members and Star Alliance elites get the following benefits:

  • Your normal checked baggage allowance.
  • Your normal boarding group for you and your travel companions traveling on the same reservation.

However, elite status holders will not receive any of the following when flying on a basic economy fare:

  • Complimentary Economy Plus seating.
  • Complimentary upgrades.
  • Paid upgrades.
  • Mileage upgrades.
  • Upgrades using PlusPoints .

Related: Last-minute strategies for United Premier elite status

Bottom line

United Airlines basic economy fares are more restrictive and punitive than any of the other U.S. carriers. However, the United basic economy experience can be made better with elite status or an eligible cobranded United Airlines credit card when the card is used to book the flight.

So, if you haven't booked your ticket yet, or you plan to fly United basic economy again, you may want to consider getting a United Airlines credit card. Doing so now is particularly compelling due to the increased bonuses currently available:

These cards provide a carry-on bag and priority boarding in Group 2 for you and each of your companions traveling on the same reservation. Plus, you and one travel companion traveling on the same reservation get your first checked bag free. These benefits of these cards easily outweigh the fees if you use them to book United basic economy fares just a few times each year.

You can also check out our guides to basic economy on Delta Air Lines and American Airlines .

Additional reporting by Johnny Motley.

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Plan & Book

Flight information, infinity mileagelands, business travel, please select your country / region of residence, travel news, adjusted seat selection fees effective from feb 1st, 2023.

Jan 4, 2023

Effective from Feb 1st, 2023, EVA Air/UNI Air will adjust seat selection fees as shown in the followings table.

Note 1- For passengers purchasing Extra Legroom Seats after cabin door closed, fees will remain the same(Short-haul flights: USD 60, Long-haul flights: USD 200). 

Note 2- The amount payable may be different due to local currency fluctuations.

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BOOKING ONLINE

Emirates Seat Selection

Important notice, fly in your favourite seat.

Settle into a seat that’s right for you on board. Choose where you want to sit before you fly, whether it’s a seat on the aisle, extra legroom, or a window view. Book your favourite spot at the same time as your flight or later through Manage Your Booking . You can also select a seat when you check in online, or on the Emirates App . If you’re an Emirates Skywards member, you can pay for seat selection using a combination of Cash+Miles.

Not sure where to sit? Explore our  immersive 3D seat map and seating charts  to find your perfect spot.

Economy Class seat selection

There are a few different seating options to choose from in Economy Class. Take a look and find the right one for you.

  • Regular seat: Relax in one of our regular seats designed for ultimate comfort, whether it’s by the window, in the middle, or on the aisle.
  • Preferred seat: Preferred seats are located towards the front of the Economy class cabin or on the upper deck of some of our A380 flights, so you’ll be one of the first passengers to disembark.
  • Twin seat: Sit in a row of two with just a window and an aisle seat. These are at the back of our Boeing 777 flights and on the upper deck of some of our A380 aircraft.
  • Extra Legroom*:  Enjoy more space to stretch out with an extra legroom seat by the exit row.

*These seats are allocated according to safety requirements .

First Class, Business Class and Premium Economy seat selection

It’s free to choose your seats in First Class, when you fly on a Business Class Saver, Flex, or Flex Plus fare and when you fly in Premium Economy.

If you are travelling on a Business Special fare you can select a complimentary seat when check-in opens 48 hours before you fly. Skywards Platinum members can select their seat anytime.

Seat selection fees

We’ll automatically allocate you a seat free of charge if you have specific needs. For example if you’re travelling with an infant or if you have medical requirements.

In Economy Class, it may be free to choose your seat in advance, or there could be an extra charge depending on the fare type or your Emirates Skywards membership tier. You can pay for your favourite spot using a combination of Cash+Miles.

Book ahead to secure your favourite spot, or select a Regular, Preferred or Twin seat for free when online check-in opens 48 hours before your flight.

*Preferred Lower Deck only.

These are the indicative prices ranges for Economy Class seat selection. The seat selection fees vary according to the season, route, and destination.

Children (aged 2-12 years) travelling with adults are entitled to a 50% discount on regular and preferred seats.

Economy Class Seat selection for Emirates Skywards members

Enjoy more benefits as a member of our Emirates Skywards and Skysurfers loyalty programmes or as a Qantas Frequent Flyer.

Emirates Skywards Members

Qantas frequent flyer members, terms and conditions.

Read more about our seat selection terms and conditions .

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Main Cabin seats

All the essentials

A Main Cabin ticket is more than just a seat – it includes everything you need for an enjoyable flight.

Seat selection

You can choose your seat for free when you book or buy a Preferred Seat in a more favorable location or a Main Cabin Extra seat with more benefits.*

Main Cabin Extra

You can buy Wi-Fi on select aircraft so you never miss a beat while you’re on board.

Wi-Fi and connectivity

You can bring 1 personal item and 1 bag with you on board for free. Check all the restrictions for carry-on and checked bags, including free allowances and charges, before you travel.*

  • Carry-on bags
  • Checked bag policy

Free snacks

Snacks and soft drinks are always free. Plus, additional food or drinks may be available for free or to buy, depending on your route.

Main Cabin food

Free entertainment

Sit back and relax with free movies and TV shows – on screen or your device.

Inflight entertainment

*If you’re an AAdvantage ® status member or AAdvantage ® credit cardholder, your bag benefit and boarding group applies if higher based on status.

AAdvantage® benefits

Aadvantage® status.

Flying with AAdvantage ® status / one world ® status? Enjoy more benefits like mileage bonuses, priority check-in and boarding, complimentary checked bags, lounge access and more.

AAdvantage ® status benefits

Seat assignments

  • If you're unable to choose seats when you book, check back closer to departure or we'll assign you a seat when you check in.
  • We make every effort to ensure you get your chosen seat, but seat assignments are not guaranteed.
  • We reserve the right to change seats for operational, safety or security reasons.
  • You must check in at least 60 minutes before departure for international flights and 45 minutes for domestic flights within the U.S. Also, make sure you arrive at the gate 15 minutes before departure or you may lose your seat.
  • We will attempt to assign children under 15 with at least one adult they're traveling with.
  • If you sit in a seat other than the one assigned, you may be asked to move.

Preferred Seats

  • Preferred Seats are on select flights operated by American Airlines and American Eagle and subject to availability.
  • Seats are non-transferable and valid only on the flight purchased.
  • We reserve the right to discontinue the sale of seats or refuse to sell seats to a passenger.
  • Fees for seats are non-refundable with some exceptions.

Refunds issued for seats

We'll issue you a refund if:

  • You pay to upgrade to First or Business
  • You pay more for another seat on the same flight (but not if you change to a lower priced or free seat)
  • You cancel your flight within 24 hours and booked at least 2 days before departure
  • You cancel, rebook and buy seats on your new flight
  • We cancel your flight and we're unable to get you a comparable seat on another flight rebooked by us*
  • We delay your flight causing you to miss a connection and we're unable to get you a comparable seat on another flight*
  • You're denied boarding on an oversold flight and we're unable to get you a comparable seat*

*'Unable to get you a comparable seat' is defined as moving from preferred to non-preferred or preferred aisle / window to preferred middle

Request a refund

You can request a refund online if you paid for seats and you make changes to parts of your reservation, and you lose your paid seats on the unchanged segments.

Keep in mind you need to submit separate refund requests for your flights, seats and other purchases.

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Uber offering car seats for kids: Ride-share giant launches new program in 2 US cities

united airlines seat selection price

Uber has launched a new service to assist parents on-the-go and it's a total game changer.

The ride-sharing company has teamed up with car seat company, Nuna , to provide Nuna RAVA car seats for families in need of transportation in New York City and Los Angeles.

Uber Car Seat rides remove the burden of having to lug around a child's chair when trying to get around town. The seats are immediately available for children between 5 and 65 pounds in the two cities, but only one per ride.

If you're interested in booking a family ride, Uber is offering $10 off two Uber Car Seat rides with code CARSEAT2024. The discount is valid from March 26 to April 21.

And if you're in New York, Uber has some added discounts for families interested in visiting places like Union Sqaure Play and The Wonder during spring break. (Offer terms and conditions apply, so see the app for details.)

How to book an Uber Car Seat ride

Booking an Uber Car Seat ride is easy. Here are the steps:

  • Open the app and set your pickup and drop off location
  • Select your vehicle type
  • Select the Car Seat option
  • Make sure the $10 car seat surcharge has been applied to your total price

What else to know about Uber's new service

Here are some additional details important for understanding Uber's new Car Seat service.

  • For those interested in using the service who do not live in either New York City or Los Angles, Uber has a waitlist where you can request to be notified once the service expands to your city.
  • Rates for Uber Car Seat are the same as UberX in NYC, plus a $10 surcharge.
  • Nuna RAVA seat can be used in rear-facing or forward-facing positions for children up to 65 pounds.
  • You cannot book more than one car seat per car.

Uber teen accounts: New features include spending limits, monthly budgets and more

Uber introduces 'spending limits' for Teen Accounts

Uber recently added a feature to teen accounts that the company says will make planning easier: Spending limits. With spending limits, parents sharing an account with their child can set a monthly budget in the app itself.

A parent can set a spending limit in the app by:

  • Clicking on "family and teens" on their profile page
  • Clicking on the family member's name they want to add funds to
  • Clicking on either "rides" or "meals" under "spending limits"
  • Adding unlimited funds or limited funds to their child's account
  • If adding limited funds, entering a dollar amount and then saving

Click here for information on how teens can interact with the new feature.

Find flight deals with United Airlines from $ 139 *

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Fly United to destinations near and far

Choose United Airlines to fly to more than 210 destinations in the U.S. and more than 120 destinations internationally — every day we operate more than 4,500 flights across five continents. Our comprehensive route network means you can book a direct or connecting flight to and from airports all over the world. Our main U.S. hubs are located in the major cities of Chicago, Denver, Houston, New York/Newark, Los Angeles, San Francisco and Washington, D.C. United is a founding member of Star Alliance™, whose entire network provides service to nearly 200 countries.

Explore United

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Enjoy wi-fi, movie streaming and tasty food on board.

Book the best deals on flights to popular US States

Choose the United flight option that suits you best

United baggage allowances, don’t miss out on the perks of united mileageplus, find united's best fares to popular destinations.

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*Prices have been available for round trips within the last 48 hours and may not be currently available. For Economy class, fares listed may be Basic Economy, which is our most restrictive fare option and subject to additional restrictions . Additional baggage charges and fees for other optional service may apply. Other terms and conditions may apply.

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United Airlines popular destinations from the United States

​ asia-pacific, ​ the americas, ​ the middle east, view additional offers on these popular domestic routes.

From New York/ Newark

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From Chicago

  • Chicago - New York
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  • Chicago - Newark
  • Chicago - Los Angeles
  • Chicago - Washington D.C.
  • Chicago - Denver
  • Chicago - Orlando

From San Francisco

  • San Francisco - New York/ Newark
  • San Francisco - Chicago
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  • San Francisco - Denver
  • San Francisco - Las Vegas
  • San Francisco - San Diego

From Houston

  • Houston - Newark
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  • Houston - New York
  • Houston - Denver
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Book the best deals on flights to these popular US States

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  • Basic Economy - Ideal for travelers on a budget or looking for a quick getaway. This fare option gives you the opportunity to enjoy most benefits of United Economy® but at a lower fare with some restrictions. It is available only on select routes.
  • United Economy - Our standard fare, which includes a full-sized carry-on bag.  
  • Economy Plus® - A great option if you need more space to relax, follow up on work, or if you prefer to sit closer to the cabin. Upgrade to Economy Plus for your next flight or opt to upgrade for an entire year on all available flights.
  • United First® or United Business® - Enjoy a plush seat with even more space, as well as dining, complimentary dining and alcoholic beverages, and more.
  • United Polaris® - We've reimagined the international business class experience from lounge to landing to bring you the best sleep in the sky.

If you are unsure about your travel plans, opt for FareLock SM to hold your selected fare, ensuring that your price won’t increase, and the flight won’t sell out.

Easily check in online at united.com/checkin or by using the United app up to 24 hours prior to your departure. For travel outside of the United States, you can even scan your passport using the app.

At your departure airport, you can check in at a self-service kiosk or United check-in counter.

Please review our full check-in information page for more information.

Review all baggage details here , or use our handy baggage calculator .

On all mainline aircraft and two-cabin regional aircraft, enjoy inflight Wi-Fi . On select routes, personal device entertainment is also available, so you can stream TV shows and movies from our extensive library directly to your laptop or mobile device.

United offers a variety of food and drink selections, depending on the route and duration of your flight. For more information on United Economy dining, see additional details about United’s meal service .

Make the most of your travel by enrolling in MileagePlus, United’s award-winning frequent flyer program. This membership allows you to earn miles to book United award travel, earn travel benefits and much more. Learn all about the advantages of our MileagePlus program .

MileagePlus members can also earn and use miles when they travel with Star Alliance member airlines.

Browse destinations and flight offers on  united.com  and book your flight today.

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IMAGES

  1. United Seating Options

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  2. United Seating Options

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  3. United Seating Options

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  4. United Airlines Seating Options

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  5. United 757-200 Seat Map

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  6. United Seating Options

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COMMENTS

  1. United Seating Options

    Extra legroom and space. Even more legroom and space, fully reclining seats United Polaris®. Location on plane. Back of the plane (Basic Economy/Economy), middle of the plane (preferred seating) Front of Economy cabin. Front of plane. Seat map color. White (Basic Economy/Economy), white with a black triangle (Preferred seating)

  2. United Airlines Seat Selection: What to Know

    Here's a look at United Airlines seat selection and United Airlines seat assignment policies. » Learn more: The best airline credit cards right now. United Airlines seat selection.

  3. How Much It Costs to Choose Your Seats on Each Airline

    United Airlines. United Airlines has one of the most straightforward seat selection processes. Premium cabins are free to select seats, and the prices to select an Economy Plus seat or a Preferred Seat are within the normal range. You can also pay to select seats if you have a Basic Economy ticket. Business/First Class. Domestic (IAD - IND): Free

  4. United Airlines Review

    Seat Selection Fees. There is no charge to select a seat with United (where available), but you can opt for "Preferred seating" (closer to the front of the economy section) from $9 each way. Economy Plus Upgrade: $16-$169 each way. Unaccompanied Minor Fee: $150 each way. Pet in Cabin Fee: $125 each way. Fare Holding Fees

  5. How to Navigate Costly Airline Seat Selection Fees

    But some are charging much more than others. According to an analysis of airline fees by NerdWallet, Alaska and Hawaiian Airlines charge the least for seat selection, while Frontier and Spirit ...

  6. How to survive basic economy on United Airlines

    United has two types of economy fares: economy and basic economy. Basic economy provides a lower-priced fare but may place restrictions on seat assignment, boarding, carry-on baggage, upgrades, changes, refunds, elite earning and elite benefits. This guide will answer common questions about these restrictions and the basic economy experience on ...

  7. Adjusted seat selection fees effective from Feb 1st, 2023

    Effective from Feb 1st, 2023, EVA Air/UNI Air will adjust seat selection fees as shown in the followings table. Note 1- For passengers purchasing Extra Legroom Seats after cabin door closed, fees will remain the same (Short-haul flights: USD 60, Long-haul flights: USD 200). Note 2- The amount payable may be different due to local currency ...

  8. SeatGuru Seat Map United

    Traveler photos (1) View all. For your next United flight, use this seating chart to get the most comfortable seats, legroom, and recline on .

  9. United Airlines Premium Economy: What You Need to Know

    In one search for flights from LAX to London, an economy ticket cost $2,288 for a refundable fare or 30,000 miles for a valuation of 7.6 cents per mile. A Premium Plus fare cost $2,714 or 56,600 ...

  10. Choose your Emirates seat

    There are a few different seating options to choose from in Economy Class. Take a look and find the right one for you. Regular seat: Relax in one of our regular seats designed for ultimate comfort, whether it's by the window, in the middle, or on the aisle. Preferred seat:Preferred seats are located towards the front of the Economy class cabin or on the upper deck of some of our A380 flights ...

  11. Main Cabin − Travel information − American Airlines

    Preferred Seats. Preferred Seats are on select flights operated by American Airlines and American Eagle and subject to availability. Seats are non-transferable and valid only on the flight purchased. We reserve the right to discontinue the sale of seats or refuse to sell seats to a passenger. Fees for seats are non-refundable with some exceptions.

  12. Airline Seat Maps, Flights shopping and Flight information- Best

    Popular airlines. The ultimate source for airplane seating, in-flight amenities, flights shopping and airline information.

  13. Trains Moscow to Elektrostal: Times, Prices and Tickets

    The journey from Moscow to Elektrostal by train is 32.44 mi and takes 2 hr 7 min. There are 71 connections per day, with the first departure at 12:15 AM and the last at 11:46 PM. It is possible to travel from Moscow to Elektrostal by train for as little as or as much as . The best price for this journey is .

  14. Elektrostal, Moscow Oblast, Russia

    Elektrostal Geography. Geographic Information regarding City of Elektrostal. Elektrostal Geographical coordinates. Latitude: 55.8, Longitude: 38.45. 55° 48′ 0″ North, 38° 27′ 0″ East. Elektrostal Area. 4,951 hectares. 49.51 km² (19.12 sq mi) Elektrostal Altitude.

  15. Moscow to Elektrostal

    Central Air Force Museum The Central Air Force Museum, housed at Monino Airfield, 40 km east of Moscow, Russia, is one of the world's largest aviation museums, and the largest for Russian aircraft. 173 aircraft and 127 aircraft engines are on display, and the museum also features collections of weapons, instruments, uniforms (including captured U2 pilot Gary Powers' uniform), other Cold War ...

  16. American Airlines Seat Selection: What to Know

    Like the cash cost, the mileage cost depends on factors such as the length of the flight and the location of the seat in the cabin. The redemption rate for seat selection fees is typically about 1 ...

  17. Uber Car Seat rides: New option a game changer for families in NYC, LA

    USA TODAY. 0:04. 0:55. Uber has launched a new service to assist parents on-the-go and it's a total game changer. The ride-sharing company has teamed up with car seat company, Nuna, to provide ...

  18. Travel add-ons

    How to buy a bundle. You can buy a travel bundle when you book flights on united.com or on the United app. Available bundles will appear during your checkout process before you finish buying your trip. Bundles are also available after your booking through My trips. We select your travel bundle based on your trip. A bundle can include: Preferred ...

  19. Elektrostal to Moscow

    Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2Rio's travel planner. Recommended option. Train • 39 min. Take the train from Fryazevo to Ploschad Tryokh Vokzalov; RUB 526 - RUB 626. Cheapest option. Rideshare • 1h 11m.

  20. United Cheap Flights to 300+ Destinations Worldwide

    Choose United Airlines to fly to more than 210 destinations in the U.S. and more than 120 destinations internationally — every day we operate more than 4,500 flights across five continents. Our comprehensive route network means you can book a direct or connecting flight to and from airports all over the world.