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Business english communication skills.

Are you a professional who wants to communicate effectively in English? The Business English Communication Skills online program can help you expand your vocabulary and learn terminology. The skills you learn can apply to negotiations, telephone conversations, reports, emails and presentations. 

English Level

Intermediate

Not Eligible

What You'll Do

• Learn to communicate effectively in English in professional contexts
• Expand your English vocabulary
• Improve your ability to write and speak English in both social and professional interactions
• Learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations

The Business English Communication Skills program — also known as a specialization — consists of four courses and a capstone project:

• Business English: Networking
• Business English: Meetings
• Business English: Planning & Negotiating
• Business English: Making Presentations
• Business English: Capstone Project

You can enroll in a single course or the entire program. After you complete all four courses and the capstone project, you’ll receive a certificate recognizing your accomplishment. Program costs vary based on the number of courses you take.

Meet a few of our program instructors in this video .

More Information

This online program is offered in partnership with Coursera, a leading online learning platform. For more information and to register, visit the Coursera program page .

For help with registration, payment, refunds and technical issues, contact Coursera directly.

Upcoming Sessions

Ongoing: flexible start dates

Register Now  

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• Business English

11 best business English courses online to boost your career in 2024

1. Preply: Best for busy professionals

2. udemy: best for industry-specific courses, 3. coursera: ideal for university-endorsed materials, 4. ef english live: best for slow-paced learning, 5. the british council: best for ielts exam preparation, 6. wall street english: ideal for intensive learning, 7. kaplan international: great for obtaining work experience, 8. alison: best for learning specific business english skills, 10. lsi: best for business english exam takers, 11. university of washington (coursera): best for breakdowns of communication methods, 5 benefits of an online business english course, find the best business english course for your needs.

Do you dream of working for an international company or moving abroad for a job? Or maybe you want to work with people from all over the world.

For a truly global career, mastering business English is an absolute must. It’s not just the official language of over 70 countries. It’s the unofficial language of the international business community too.

If you have a very active work life, finding time to develop your English skills can be a real challenge. Luckily, online business English courses were designed for hardworking professionals like you! Today, we’ll go over our picks for the best business English tutors . Then we’ll explore the most powerful reasons why you should consider studying business English online.

11 best business English courses & classes online

Broadly speaking, online business English courses fall into two categories:

• Pre-recorded video lessons and online exercises: These are generally a little cheaper and require less commitment. But you work through them alone without a tutor’s feedback.
• Interactive lessons via video chat: These tend to be a little more expensive but will involve expert advice. Plus, you get the chance to practice the most difficult but essential second language skill: spoken conversation.

We’ve included a mix of both in this list to help you make an informed decision about which course might best fulfill your needs.

• Best use cases: People with busy schedules who need flexibility
• Cost: Between $5 and $50/lesson, depending on the tutor
• Time commitment: Flexible, with private lessons between 30 and 50 minutes
• Sample topics: Sales, marketing, finance, HR, IT, business calls

With more than 32,000 tutors to choose from, Preply is a global language learning platform that connects learners like you with your personal language tutor. One of Preply’s biggest strengths is the variety of learning options at your fingertips. You can have 1-on-1 sessions with a tutor or learn with a small group of students.

Private business English lessons are especially effective if you have specific goals, such as strengthening relations with an international partner or learning specialized vocabulary to expand your reach to a new market. Preply’s online business English tutors will also create a personal development plan to help you achieve your goals.

First, Preply asks a few questions to determine your goals, level, and availability. Next, it gives you a list of tutors who perfectly meet your requirements. You can then compare their prices, ratings, and bios to decide which one to take a trial lesson with (25 or 50 minutes).

If you don’t click with your tutor, you can take other professionals for a test drive until you find your perfect match.

This tailored approach is the best way to address your weak areas while teaching you specific business abbreviations, terms, and vocabulary that are relevant to your industry.

You can even learn only from native speakers who can help you improve your accent. Despite its highly personalized format, Preply’s business English courses are affordable. Many 1-on-1 English lessons start from just $5 per lesson.

So, if you’re looking to ace interviews, master meetings, and perfect your presentations, sign up with Preply.

• Personalized lessons
• Online library of practice exercises, courses, and conversation starters for business English topics
• Variety of learning options, including 1-on-1 sessions and small group classes of up to 6 students
• Vocabulary study tools available in the Preply app
• No standard curriculum
• Live video lessons require a strong internet connection

• Best use cases: People who want to take industry-specific business English courses
• Cost: Between $19.99 and $199.99, depending on the course
• Time commitment: Between 1 and 24 hours per course, depending on the course
• Sample topics: Supply chain, customer service, commercial law, email writing, job interviews

Perhaps you aren’t looking for a course in business English in general. If you’re looking for a course about the English vocabulary used in your specific field, Udemy might be just the place to find it!

Udemy is a platform where users can create courses on any topic, from coding to business etiquette. There are hundreds of courses for learning business English on Udemy . Many of them are tailored to different career niches. Whether you’re a radiologist, hospitality worker, or data scientist, chances are someone has created a Udemy course to help people learn English for your industry.

Courses are structured around a series of asynchronous video lessons and exercises to complete on your computer or mobile device. Most courses are shorter, so you can complete them within a few days.

It’s important to note that anyone can upload Udemy courses, so the quality of the courses can vary widely. But they tend to be very affordable and are helpful for quickly gaining new skills.

• Video lessons and interactive exercises
• Detailed reviews from previous students
• Courses often go on sale
• Students shouldn’t expect feedback on their work
• No certification available

• Best use cases: People looking for university-endorsed business English courses
• Cost: Free to sign up for courses; $59/month or $399/year for Coursera Plus
• Time commitment: Between 10 and 250 hours, depending on the course
• Sample topics: Entrepreneurship, career development, business intelligence, finance, economics, networking, contract negotiation

Do you like the concept of Udemy but wish the courses were a little more rigorous? Head to Coursera !

The database works similarly: search for “English for business” or “business English” and look through the available programs. The selection is much smaller, but with a crucial difference: every course is owned and endorsed by an accredited university. That makes it a great choice if you want to gain an impressive certificate!

Most courses on Coursera are free to access if you just want to watch the videos and study with the handouts. This means you’ll never waste money on a course that doesn’t turn out to be right for you.

If you want to take multiple courses, consider signing up for Coursera Plus , which gives you unlimited access to over 7,000 courses and professional certifications.

Some programs feature “learner career outcomes” with statistics on how the course impacted former students’ careers. In many cases, students report having gained a promotion or a raise because they completed a course, which can help you choose courses that are proven to be effective.

• Most courses are free to access
• User ratings for every program
• Official certifications from renowned institutions
• Requires payment to receive feedback or certification of completion
• Not many specialist business English courses available
• Pre-recorded video lectures offer no opportunity to practice speaking English
• Advanced courses tend to be expensive
• Can be difficult to find information about course pricing before committing

• Best use cases: People who want to learn business English over an extended period of time
• Cost: Starting at $129/month for 4 private lessons/month for 6 months ( pricing available by request )
• Time commitment: At least 12 weeks to see results
• Sample topics: Networking, writing business proposals, job interviews, meetings, problem-solving

Do you have a lot of time and money to support your professional English education? If so, EF English Live is an impressive option to consider.

EF English Live offers a premium plan to help students achieve their English fluency goals. Their online video course includes interactive exercises and assignments. You can attend video chat group classes 24 hours a day, so you can hop on a call whenever you have free time. There’s also the option to book additional 1-on-1 classes over video chat.

EF English Live combines great flexibility with regular opportunities for feedback from professional tutors. However, this gold standard service has a price tag to match: a basic plan starts at $129/month and requires a 6-month commitment. To see fast progress, most students will need a premium package with additional private lessons, with pricing only available upon request.

• 30-minute classes available 24/7 without needing to book in advance
• 24/7 support hotline for exercises and assignments
• Focus on real-world business scenarios
• More expensive than other courses
• Can be difficult to cancel subscription

• Best use cases: People who want to start with business English basics or prepare for the IELTS exam
• Cost: Free to access some resources; £5.99/month for online self-study; plans start at $88/month for 5 online group classes
• Time commitment: Flexible, with 25-minute private lessons and 55-minute group classes
• Sample topics: Job interviews, client meetings, team collaboration, negotiation

If you’re teaching yourself English, you have probably already come across the free resources offered by the British Council . This is one of the world’s leading companies for ESL teaching with teaching programs on every continent.

Their website offers a wide range of online English courses, from live classes and personal tutoring to self-study courses where you can learn at your own pace. Their affordable online self-study course offers interactive exercises and live webinars on grammar and pronunciation.

The British Council runs the IELTS exam , the world’s most popular English language test for higher education and global migration. They offer specialized programs at various prices for students preparing for this exam. They also provide free access to their platform and study tips so you can try it out before committing.

• Globally recognized organization
• Hundreds of resources available for free, including proficiency tests
• More affordable self-study options available
• Focus on UK English only
• Limited selection of free online courses

• Best use cases: People who want a more intensive language-learning experience
• Cost: Pricing available only by request
• Time commitment: At least 4 hours/week
• Sample topics: Negotiation, mergers and acquisitions, telephone skills, job interviews, presentations

Wall Street English offers a very well-structured online business English course. The company is best known as a chain of in-person language schools, but it added an online curriculum during the pandemic. Suppose you like the idea of learning with the tried-and-tested methodology of a traditional language school, but you want the flexibility of an online course. In that case, Wall Street English might be for you.

Wall Street English offers a course called Business Partner for international business professionals. The course offers online and in-person classes based on real-life business problems so you can learn business English in practice. You also get exclusive access to MyEnglishLab, an online platform with additional exercises for each lesson, plus your teacher’s support whenever you need.

• Both online and in-person classes available
• Course materials developed with the Financial Times
• Higher commitment than other courses
• More expensive

• Best use cases: Studying alongside obtaining professional work experience
• Time commitment: Full-time study with additional internship hours
• Sample topics: Business management, legal frameworks, & social sciences

Kaplan International provides pathway programs tailored to business, law, social sciences, science, and engineering. These programs integrate virtual internships with online learning, allowing for practical work experience along with academic learning.

Courses like the Foundation Certificate and Pre-Master’s are meticulously crafted to gear students up for higher education and subsequent career paths. Keep in mind that these courses are demanding full-time courses, so they’re not suitable if you’re already studying or working.

Nevertheless, these courses combine learning with a virtual internship, making them ideal for students who want to get some first-hand experience working in a professional environment while studying.

• Offers both online and in-person courses
• Focuses on academic preparation
• Partnership with Virtual Internships providing access to 3,500+ host companies
• High level of commitment required
• Not as flexible as other courses

• Best use cases: Learning specific Business English skills in your free time
• Time commitment: 2 to 15 hours per course
• Sample topics: Business communication, English grammar, vocabulary, hospitality, tourism

Alison’s free online Business English courses offer accessible training for individuals keen to improve their English in professional contexts. The program covers a range of topics from basic grammar and English for business meetings , to tip-filled lessons designed to help you pass job interviews.

Although it doesn’t offer one-on-one speaking practice or tutor feedback, it’s one of the best options if you’re on a low budget.

• No cost, providing free access to educational content
• Wide range of topics suitable for various professional needs
• Flexible online access allows learners to study at their own pace
• Limited depth in course materials compared to paid options
• Absence of personalized guidance or feedback

• Best use cases: Combining self-study with online tutoring
• Free self-study courses
• One-hour tutoring sessions start at $45
• $8/month to access online group conversation classes
• Time commitment: Varies per course, typically 1 to 2 hours per session
• Sample topics: Emails & Messaging, General Speaking, Meetings, Presentations, English Basics, Culture & Etiquette

Like Alison, Talaera offers targeted English learning programs tailored for business professionals, but with the added benefit of personalized one-on-one tutoring. These one-on-one English lessons are designed to boost your professional communication skills.

When you sign up, Talaera finds the ideal English instructor based on your needs and schedules a 45-minute initial assessment to create a customized learning plan. You’ll receive teacher feedback and your learning strategy within 24 hours, setting you up to continue improving with 60-minute individual sessions.

Yet, unlike Preply, Talaera doesn’t let you choose your instructor or have a trial lesson. Therefore, it’s hard to know if you’ll “click” with your teacher. What’s more, as tutoring sessions start at $45 an hour, they might be out of reach for some learners.

Alternatively, you can pay $8 a month to access four group speaking sessions led by a tutor. However, up to nine students can join these, so your speaking time will be limited.

• Offers tutor-led lessons
• Self-study courses cover a range of practical topics
• Tutoring sessions are expensive
• Group speaking sessions can be chaotic

• Best use cases: To pass business English exams
• Group classes range from $39 to $179 per week
• Time commitment: Up to 25 hours of teacher contact per week, plus at least 4 hours of self-study
• Sample topics: Intensive English, English for Business, Exam Preparation (TOEFL, TOEIC, IELTS, Cambridge), Specific Purposes (Medical, Legal, Aviation)

Language Studies International (LSI) has over fifty years of experience and offers an online Business English program perfect for professionals. This program is designed to help you become confident at communicating in business English , with lessons focusing on areas such as negotiating and giving presentations.

As you move through the program, LSI provides tools and resources to help you learn better. You’ll work with interactive exercises, real-life case studies, and practice scenarios that feel like actual business interactions with other students, while under the guidance of an online tutor.

• Wide range of course types
• Completion certificate for each stage of progress
• Access to the LSI Learner Management System to keep on top of your studies
• More costly than other courses
• Inflexible schedule

• Best use cases: Detailed explanations of business communication methods
• Free to view lessons
• Time commitment: Over 125 hours
• Sample topics: Networking, meetings, planning & negotiating, making presentations

The Business English Communication Skills program by the University of Washington on Coursera focuses on elevating your English language skills in professional settings.

This five-course program covers key business areas such as networking, meetings, planning projects, negotiating, and delivering presentations. At the end of the program, you must complete a capstone project (a final project), which gives you a chance to demonstrate your newly learned written, visual, and audio communication skills.

The self-study lessons and tasks systematically enhance your vocabulary and master terminology crucial for effective communication in scenarios like business negotiations, telephone conversations, written reports, emails, and presentations.

Remember that you can audit the courses for free on Coursera. However, completing graded assignments (such as business English writing tasks) and earning a course certificate, requires a subscription, either monthly or yearly.

• Free to view
• Flexible program structure
• Certificate of completion from the University of Washington
• Lack of real-time tutor guidance and feedback
• Completion of course requires over 125 hours of study

More and more professionals are spending their evenings with online business English courses so they can find more career opportunities in a global market. Let’s review some of the most significant benefits of learning English through an online language learning program .

1. Boost your salary

Let’s be honest: the biggest motivation for taking a business English course is that it pays off. English is often used as the language of international business, so it’s not surprising that English speakers tend to earn more. In fact, according to one study, learning English boosts a person’s average annual income by 18% . Completely master the language, and that figure increases to 30%!

If you’re seeking financial success through an international career, you must focus on improving your business English skills. English is one of the few skills that can help you level up your opportunities to grow across almost every industry. If you can speak great business English, your skills become available to some of the world’s biggest brands. That means that your existing hard skills can take you even further!

2. Improve your career prospects

Perhaps you’re already pretty confident in your English skills. You might have friends you only speak to in English or previously worked in an English-speaking environment. You might be almost certain that if you tested your English communication skills, they’d be around Level C1 .

Despite all of that, a business English course might still be valuable to you. A certificate to say you’ve completed a respected course could be the ticket to your next great opportunity. In fact, some large global companies require candidates to hold a certificate of English proficiency before considering them for a role.

This is also true of thousands of master’s degrees and MBA programs worldwide. If you speak English well but don’t have a qualification to prove it, it’s best not to wait until this becomes an issue. If you’ve got the time, earn that certificate now to set yourself up for future success.

Gaining a qualification in business English won’t just tick a box. It will also show you’re willing to go beyond the responsibilities of your job. It signifies that you’re a dedicated professional with a growth mindset – the kind of person a business should invest in. Even in the very unlikely case that you don’t gain any new skills at all, a business English certificate might still give you an edge over the competition.

3. Focus on relevant skills for your goals

Perfecting your skills in a second language is a long process – some would say a never-ending one. If you want to improve your business English, you might be tempted to take a course to move up a whole CEFR level .

While study time is never wasted, this can be an inefficient approach for busy professionals. For much faster results, you need to narrow your focus. If you choose a course designed specifically for business English learners, you will be able to apply what you learn much quicker , making you more likely to feel benefits from your hard work daily.

Specialist business English courses are available for almost every industry, from finance and software engineering to human resources . You can even take specific courses for managers and executives . That means you can learn the official business English vocabulary required for your industry.

For many office workers, simply studying common office phrases will improve their conversational fluency . After all, no one in the workplace judges your overall English proficiency – they’ll judge you on how fluently you use language in your field.

A business English course can also help you improve functional vocabulary, like some of these helpful phrases:

4. Learn on your own time

Online business English courses were designed for people living the 9-to-5 grind. They have a high motivation for learning, limited study time, and a need to gain the specific language skills required to grow professionally.

That’s why these courses are designed to fit around the hectic lifestyle of a motivated professional – the kind of person who works out early in the morning, takes their kids to school, and still finds half an hour to study before starting their work day.

Online business courses provide much greater flexibility for those with active work lives than traditional English classes. You can work through an online English course from wherever you are , as long as there’s an internet connection.

There’s also reduced time pressure: instead of needing to plan your evenings around attending scheduled classes every week, you can learn at your own pace. You can work whenever you have the time and energy: evenings, weekends, early mornings, or lunch breaks. These courses are tailor-made to fit a busy professional’s lifestyle.

5. Discover opportunities for a global career

If you’re seeking a global career, a fluent command of business English is absolutely essential. To become an international leader in your field, you’ll almost certainly need to be at an intermediate level in English.

Not having the specific English language skills you need for your industry will probably hold you back, even if you’re a real expert in your field. Don’t let the English language put a ceiling on your career! Find an online business English course and take control.

It’s not just that gaining English skills will open up opportunities at US companies. Many multinational companies (MNCs) from places where English isn’t an official language still adopt it as the primary language of communication.

Think of Nokia, from Finland; Airbus, from France; or SAP, from Germany. With improved business English skills, nothing can stop you from finding a job almost anywhere in the world. The opportunities will be almost endless.

Taking an online business English course will certainly benefit your career. The best way to choose a course is to decide which benefit is most important to you.

Are you looking for an impressive business English certification from a prestigious language school for your LinkedIn page? A short primer on the business English vocabulary for negotiations ? Or to practice presentation phrases or email writing ? Decide your priority, and look for the option that best delivers on it.

If you’re ready to take control of your language skills, start working with online business English tutors on Preply. Whether you want personalized 1-on-1 lessons tailored to your industry or engaging conversation classes, our friendly tutors can help you take your English skills to the next level. You can take lessons any time of day (or night!), so you can easily work with a busy schedule.

• Your goals: Determine what you want to achieve, whether it’s improving communication skills, preparing for business meetings, or mastering business vocabulary.
• Course content: Review the curriculum to ensure it covers the topics you’re interested in.
• Instructor’s background: Especially on platforms with 1-on-1 tutoring, check the tutor’s qualifications and reviews.
• Flexibility: Ensure the course fits your schedule, especially if you’re looking for self-paced learning.
• Cost: Choose a course that fits your budget.
• Reviews and feedback: Check reviews on platforms like GetApp , Capterra , G2 , and Gartner to see what other students say. Many platforms also provide reviews for individual courses and tutors.
• Preply: Preply’s blog offers articles and resources related to language learning, including business English.
• British Council: The British Council’s website provides a variety of activities, videos, podcasts, and articles focused on business English.
• Books and eBooks: There are numerous books on business English, which can be found in bookstores or online platforms like Amazon.
• Videos: You can find free grammar and vocabulary videos to supplement your studies on YouTube.

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Ben is a content writer and former English teacher obsessed with languages. After graduating with a Journalism degree from Falmouth University in 2012, he left the UK for Barcelona. Ben now spends his time producing articles and improving his Spanish and Catalan with his patient friends.

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In this article, we’ll explore the best Business English courses available online and cover the benefits of taking a Business English course.

Read on to find out which course is most likely to help you reach your career goals.

Are you looking to advance your career in today’s global business environment? Do you want to communicate more effectively in English with international clients, excel in meetings, or write professional emails in English with confidence? If so, improving your Business English skills is essential.

Fortunately, many online Business English courses are available to help you enhance your English proficiency. These courses cater to various learning styles and offer flexible study, making it easier for busy professionals to learn.

Let’s take a look at some of the best options for learning Business English online.

Table of Contents

11 Best Online Business English Courses

There’s no doubt that if you’re a non-native English speaker, mastering Business English can help boost your career prospects. It can help you communicate effectively in an English speaking office environment, enhance your English vocabulary, learn terminology used in business, and improve your overall English language skills.

Here are some of the best online Business English courses to help you succeed.

Udemy Business English Courses

Udemy offers a wide variety of Business English courses on their platform. Two of their most popular Business English courses also happen to be some of the best-rated online, with each course boasting 50,000+ students and average reviews over 4.5/5. This is a pretty good average with that many students!

Here are the best Business English courses to look out for on Udemy:

Business English: Easy English for Meetings

Udemy offers a course specifically designed for English used in business meetings. It helps you prepare for and conduct meetings with confidence. The course covers essential vocabulary, phrases, and cultural tips that are crucial for successful meetings, and includes a variety of interactive exercises and role-playing activities.

These activities help you practice and apply the skills you’ve learned. You’ll also receive practical tips on how to manage different types of meetings, from formal presentations to informal discussions.

• Interactive exercises
• Role-playing activities
• Practical meeting tips
• Suitable For: All levels
• Duration: 2 hours of on-demand video

Business English Course for ESL Students

This is a comprehensive course designed specifically for ESL (English as a Second Language) students. It focuses on practical Business English skills needed in various professional contexts.

You’ll learn essential Business English vocabulary along with how to use English during meetings, phone calls, presentations, emails, letters, and other situations at work.

• Vocabulary building
• Email writing techniques
• Job interview preparation
• Suitable For: Intermediate to advanced ESL students
• Duration: 6 hours of on-demand video

Coursera Business English Courses

Coursera is another website that offers a range of Business English courses. Two of the best, boasting a combined 500,000+ enrolments are as follows:

English for Business and Entrepreneurship

Coursera provides this course in partnership with the University of Pennsylvania. It is designed to help learners understand business concepts and develop language skills for entrepreneurship.

As per Coursera, “You will explore business English through authentic readings and video lectures, while learning about business vocabulary, concepts, and issues.”

The course covers various aspects of business planning, financing, marketing, and managing a business.

• Real-world business scenarios
• Video lectures from industry experts
• Suitable For: Intermediate to advanced learners interested in entrepreneurship
• Duration: 5 weeks (5-6 hours per week)

Business English Communication Skills

This is a comprehensive course from the University of Washington. It focuses on essential communication skills in professional settings. The course covers key areas such as writing emails, giving presentations, and networking effectively.

One of the highlights of this course is its practical assignments. These assignments allow you to apply what you’ve learned in real-world scenarios. You’ll receive feedback from instructors and peers, which helps you refine your skills.

Additionally, the course includes video lectures, quizzes, and peer-reviewed assignments. This diverse range of learning tools ensures you fully grasp each topic. By the end of the course, you’ll be more confident in your business communication abilities.

• Practical assignments
• Video lectures
• Quizzes and peer-reviewed assignments
• Suitable For: Intermediate to advanced learners
• Duration: 3-6 months

edX – English for Business Networking

edX provides a specialized course from the University of Washington that focuses on business networking skills. Networking is crucial in the business world, and this course aims to enhance your ability to connect with others professionally.

The course covers various topics, including introducing yourself, making small talk, and building professional relationships. Interactive exercises and role-playing scenarios help you practice these skills in a controlled environment.

One of the course’s strengths is its focus on the various nuances of networking, including the use of LinkedIn. Understanding these nuances can be vital when working in international settings. The course also includes video lectures and quizzes to reinforce learning.

• Role-playing scenarios
• Cultural nuances in networking
• Suitable For: Intermediate learners
• Duration: 7 months (3-5 hours per week)

FutureLearn – English for the Workplace

FutureLearn, in collaboration with the British Council, offers a course tailored to improving your English skills for professional environments.

This course covers a range of workplace scenarios, helping you communicate more effectively in various business contexts. This includes English skills that will help you when you are looking for a job, which is a great feature of this course.

• Focus on workplace communication
• Real-world scenarios
• Suitable For: Beginners to intermediate learners
• Duration: 4 weeks (2 hours per week)

LinkedIn Learning – Business English for Non-Native Speakers

LinkedIn Learning offers a comprehensive course designed specifically for non-native speakers. It covers key areas such as writing, speaking, and understanding business English.

The course uses real-life scenarios to help you practice your skills. You’ll learn how to write professional emails, participate in meetings, and give presentations. Expert-led tutorials provide insights and tips on how to improve your language proficiency.

The course also includes exercises and quizzes to test your understanding. These activities help reinforce what you’ve learned and ensure you can apply it in real-world situations. By the end of the course, you’ll be better equipped to communicate clearly and professionally and receive a certificate of completion!

• Real-life scenarios
• Expert-led tutorials
• Exercises and quizzes
• Duration: 4 hours of on-demand video

EF English Live – Online Business English Course

EF English Live provides a dynamic and interactive course. It includes live classes with native speakers and self-study lessons. This combination allows you to learn at your own pace while also benefiting from real-time interaction with instructors.

The course covers various business topics, including writing emails, making phone calls, and participating in meetings. You’ll improve your language skills through practical exercises and personalized feedback from instructors.

One of the course’s strengths is its flexibility. You can schedule classes at times that suit you, making it ideal for busy professionals. The course also includes a range of learning materials, such as videos, quizzes, and interactive activities.

• Live classes with native speakers
• Self-study lessons
• Flexible scheduling
• Duration: Ongoing monthly subscription

Preply’s “Business English Lessons with Tutors”

Preply connects you with professional tutors for personalized lessons. This one-on-one approach allows you to focus on your specific needs and goals. Tutors provide tailored feedback and flexible scheduling to accommodate your busy lifestyle.

You’ll practice speaking, listening, reading, and writing in a business context. Tutors use real-life scenarios to help you apply what you’ve learned. This practical approach ensures you gain confidence in your business communication skills.

Preply offers a wide range of tutors, allowing you to choose one that fits your learning style and preferences. This personalized approach makes it one of the most effective ways to learn Business English.

• Personalized lessons
• Tailored feedback
• Price: Varies by tutor ($10-$60 per hour)
• Duration: Flexible, based on your schedule

Babbel for Business

Babbel offers a mobile-friendly course designed for busy professionals, which you can follow through their app. It covers essential business vocabulary and phrases through engaging, interactive exercises. The course adapts to your learning pace and style, making it highly flexible.

You’ll practice listening, speaking, reading, and writing in various business scenarios. The course includes a range of exercises, such as fill-in-the-blank activities, matching exercises, and conversational practice.

One of the course’s strengths is its emphasis on practical usage. You’ll learn phrases and vocabulary that you can immediately apply in your professional life. The course also includes regular reviews to reinforce your learning and ensure long-term retention.

• Mobile-friendly
• Adaptive learning
• Duration: Self-paced

Rosetta Stone Advanced English for Business

Rosetta Stone provides an immersive language learning experience with its Business English course. The course focuses on practical vocabulary and phrases needed in business settings. You’ll practice speaking, listening, and writing through real-world scenarios.

The course uses interactive activities to reinforce learning. These activities include role-playing exercises, pronunciation practice, and conversation simulations. You’ll receive instant feedback to help you improve your skills.

One of the unique features of Rosetta Stone is its speech recognition technology. This technology helps you improve your pronunciation and speaking fluency. The course also includes a mobile app, allowing you to learn on the go.

• Interactive activities
• Speech recognition technology
• Mobile app access

What’s the Best Business English Course For You?

Choosing the best Business English course depends on your specific needs, goals, and learning preferences. Here are some key considerations to help you decide which course is the best fit for you:

• If you need to improve your overall communication skills in professional settings, Coursera’s “Business English Communication Skills” is comprehensive and well-structured.
• For enhancing your networking abilities, edX’s “English for Business Networking” is ideal.
• If your primary goal is to excel in business meetings, Udemy’s “Business English: Easy English for Meetings” offers practical and targeted training.
• For those who need to make impactful presentations, FutureLearn’s “Business English: Making Presentations” focuses on creating and delivering effective presentations.
• If you prefer interactive assignments and peer feedback, Coursera and FutureLearn provide these features.
• For a more self-paced approach, Babbel and Rosetta Stone offer flexible, mobile-friendly courses that adapt to your learning speed.
• If you thrive in a one-on-one learning environment, Preply’s personalized tutoring could be the best choice for tailored lessons and flexible scheduling.
• LinkedIn Learning’s “Business English for Non-Native Speakers” is designed specifically for non-native speakers, covering all key areas of business communication.
• EF English Live offers live classes with native speakers, which can be beneficial for learners at any level looking for interactive and personalized instruction.
• Consider your budget when choosing a course. Free options with certificate fees include Coursera and edX , while Udemy and Babbel offer affordable one-off payments or monthly subscriptions respectively.
• For more extensive live instruction, EF English Live charges $129 per month, and Preply varies by tutor rates, usually between $10-$60 per hour.
• Assess the time you can dedicate to learning. Courses like LinkedIn Learning and Udemy offer shorter, on-demand video lessons, while Coursera and FutureLearn require a more substantial weekly time commitment.
• Babbel and Rosetta Stone provide flexible, self-paced options that can fit into a busy schedule.

Benefits of Taking a Business English Course

Taking a Business English course offers numerous benefits for your career and personal development. Here are some of the key advantages:

1. Improved Communication Skills

A Business English course helps you improve your communication skills in professional settings. You’ll learn how to write clear and concise emails, give effective presentations, and participate in meetings confidently. These skills are essential for success in any business environment.

2. Increased Career Opportunities

Proficiency in Business English can open up new career opportunities. Many companies require employees to communicate effectively in English, especially in international settings. By improving your language skills, you’ll enhance your employability and increase your chances of career advancement.

3. Better Networking

Networking is a crucial aspect of business success. A Business English course helps you develop the skills needed to build professional relationships. You’ll learn how to introduce yourself, make small talk, and engage in meaningful conversations with colleagues and clients.

4. Enhanced Professionalism

Good communication skills are a key component of professionalism. A Business English course teaches you how to communicate clearly and professionally in various business contexts. This enhances your professional image and helps you build trust with colleagues and clients.

5. Greater Confidence

Improving your Business English skills can boost your confidence in professional settings. You’ll feel more comfortable participating in meetings, giving presentations, and networking with others. This increased confidence can have a positive impact on your overall job performance.

6. Cultural Awareness

Many Business English courses include a focus on cultural nuances in communication. Understanding these nuances can be vital when working in international settings. You’ll learn how to navigate different cultural expectations and communicate effectively with colleagues and clients from diverse backgrounds.

7. Personal Growth

Learning a new language and improving your communication skills can also contribute to personal growth. You’ll develop a greater understanding of different cultures and perspectives. This can enrich your personal and professional life, making you a more well-rounded individual.

In today’s globalized business environment, proficiency in Business English is more crucial than ever. Whether you’re communicating with international clients, participating in global meetings, or crafting professional emails, strong Business English skills can significantly enhance your career prospects.

Taking a Business English course is therefore a strategic investment in your career and personal development. Proficiency in Business English enhances your communication skills, allowing you to write clear emails, give persuasive presentations, and participate confidently in meetings. These skills are important in the global business environment, where effective communication can open doors to new career opportunities and facilitate professional networking.

Consequently, choosing the right Business English course can significantly impact your career and personal development and I hope that this list has helped.

Whether you prefer a self-paced course, live classes, or personalized tutoring, there’s an option that fits your needs. With the right course, you’ll improve your Business English skills, boost your career prospects, and achieve greater success in the professional world.

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Business English Communication Skills Specialization

Languages : business english.

This series of 4 MOOCs (online courses) teaches participants to communicate effectively in English in professional contexts. (Some prior knowledge of English is required.)

Learners in this course series will expand their English vocabulary, improve their ability to write and speak in English in both social and professional interactions.

Participants and learn terminology and skills that they can apply to:

• Business negotiations,
• Telephone conversations,
• Written reports and emails and
• Professional presentations.

University of Washington

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Improve Your English Communication Skills

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Speak english professionally: in person, online & on the phone.

16 hours 6 minutes

Write Professional Emails in English

13 hours 51 minutes

Take Your English Communication Skills to the Next Level

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13 hours 10 minutes

Amalia B. Stephens, Gerry Landers, Karen Peterson and Suzi Lee

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Business English Communication Skills

Build English Skills for Business with this Business English Communication Skills Specialization offered by Coursera in partnership with University of Washington. Improve your ability to speak, write and understand English in professional settings.

This Business English Communication Skills Specialization offered by Coursera in partnership with University of Washington is designed to teach you to communicate effectively in English in professional contexts. 

You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.

Skills You Will Gain

• Business Plan
• English Language
• Presentation
• Email Writing
• Business Communication
• Communication
• Professional
• Negotiation

Get more details

Programme structure.

Courses included:

• Business English: Networking
• Business English: Meetings
• Business English: Planning & Negotiating
• Business English: Making Presentations
• Business English: Capstone Project

Check out the full curriculum

Key information.

• 10 hrs/week

Start dates & application deadlines

Disciplines, explore more key information, academic requirements.

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements.

Intermediate Level

• Some related experience required.

Make sure you meet all requirements

Tuition fee, international.

You can choose from hundreds of free courses, or get a degree or certificate at a breakthrough price. You can now select Coursera Plus, an annual subscription that provides unlimited access.

Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. 

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Business English: Networking

This course is part of Business English Communication Skills Specialization

Taught in English

Some content may not be translated

Instructor: Richard Moore

Financial aid available

221,393 already enrolled

(3,278 reviews)

Skills you'll gain

• Email Writing
• Business Communication
• Communication
• English Language

Details to know

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise

• Learn new concepts from industry experts
• Gain a foundational understanding of a subject or tool
• Develop job-relevant skills with hands-on projects
• Earn a shareable career certificate

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

There are 5 modules in this course

This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies

Introduction to Business English Communication

In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.

What's included

10 videos 7 readings 4 quizzes 1 peer review 3 discussion prompts

10 videos • Total 25 minutes

• Video: Welcome to Business English • 2 minutes • Preview module
• Video: Course Overview • 2 minutes
• Quiz Proficiency Video: Phone Conversation • 1 minute
• Video: Introducing Yourself • 3 minutes
• Video: Keeping a Conversation Going • 2 minutes
• Video: Leaving a Conversation • 1 minute
• Video: Real Language • 3 minutes
• Video: Business Cards • 4 minutes
• Video: How to Create a Good Network • 3 minutes
• Video: Social Networking • 1 minute

7 readings • Total 65 minutes

• READ FIRST • 10 minutes
• Summary • 10 minutes
• Get help and meet other learners in this course. Join your discussion forums! • 5 minutes
• Vocabulary List • 10 minutes

4 quizzes • Total 120 minutes

• Proficiency Test • 30 minutes
• What is Appropriate in Business Settings? • 30 minutes
• Business Card Quiz • 30 minutes
• Social Networking Quiz • 30 minutes

1 peer review • Total 60 minutes

• A Conversation • 60 minutes

3 discussion prompts • Total 30 minutes

• Discussion: Why Are You Studying Business Communication? • 10 minutes
• Discussion: What’s the Custom in Your Country? • 10 minutes
• Discussion: Business Cards in Your Country • 10 minutes

Introductions

In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).

7 videos 7 readings 5 quizzes 3 peer reviews 1 discussion prompt

7 videos • Total 39 minutes

• Video: Case Study Seattle • 4 minutes • Preview module
• Video: Interview with David Blandford of Visit Seattle • 8 minutes
• Video: Seattle, A Business City • 6 minutes
• Video: Describing Your Job • 2 minutes
• Video: Giving Some More Details • 4 minutes
• Video: Describing a Company • 10 minutes
• Video: Company History • 3 minutes

7 readings • Total 70 minutes

• The History of Starbucks • 10 minutes
• Reading: The History of Amazon • 10 minutes

5 quizzes • Total 150 minutes

• 6 Things to Know About Seattle • 30 minutes
• Vocabulary Check • 30 minutes
• What Does This Job Do? • 30 minutes
• The History of Starbucks • 30 minutes
• The History of Amazon • 30 minutes

3 peer reviews • Total 180 minutes

• Persuade Me to Move • 60 minutes
• Describe Your Job • 60 minutes
• Promoting Your Company • 60 minutes

1 discussion prompt • Total 10 minutes

• Discussion: Where Do You Live and Why is it Good for Business? • 10 minutes

In week 3, we will introduce you to writing professional emails.

10 videos 5 readings 7 quizzes 1 peer review

10 videos • Total 26 minutes

• Video: Email Guidelines • 3 minutes • Preview module
• Video: Subject Lines • 3 minutes
• Video: Email Greetings • 2 minutes
• Video: Email Closings • 1 minute
• Video: Appropriate Tone in Email • 1 minute
• Video: Formality Part 1 • 1 minute
• Video: Formality Part 2 • 2 minutes
• Video: Directness • 4 minutes
• Video: Writing Effective Opening and Closing Sentences in Email, Part 1 • 3 minutes
• Video: Writing Friendly Opening and Closing Sentences in Email, Part 2 • 1 minute

5 readings • Total 50 minutes

7 quizzes • total 210 minutes.

• Email Greetings • 30 minutes
• Building the Right Email • 30 minutes
• Subject Lines Quiz • 30 minutes
• Formal or Informal? • 30 minutes
• Direct or Indirect? • 30 minutes
• Writing Effective Email Openings • 30 minutes
• Writing Effective Email Closings Quiz • 30 minutes
• Write an Email Based on a Scenario • 60 minutes

Meeting Arrangements on the Telephone

Week 4 is all about telephoning and making arrangements to meet.

3 videos 6 readings 3 peer reviews

3 videos • Total 36 minutes

• Video: Beginning and Ending a Telephone Call • 8 minutes • Preview module
• Video: Telephoning Arrangements to Meet • 13 minutes
• Video: Leaving Messages • 14 minutes

6 readings • Total 60 minutes

• Making a Telephone Call • 60 minutes
• Arrangements to Meet • 60 minutes
• Leaving Messages • 60 minutes

Meeting Arrangements (Email)

In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.

3 videos 6 readings 2 quizzes 3 peer reviews 1 discussion prompt

3 videos • Total 26 minutes

• Video: Text Messages in Arranging to Meet Someone • 8 minutes • Preview module
• Video: Initiating and Responding to Meeting Announcements and Invitations • 10 minutes
• Video: Writing Follow-up and Thank You Emails • 7 minutes

2 quizzes • Total 60 minutes

• Text Messages • 30 minutes
• Follow Up Email Quiz • 30 minutes
• Writing Invitation Emails, Part 1 • 60 minutes
• Writing Invitation Emails Part 2 Updates • 60 minutes
• Writing a Follow-up Email • 60 minutes
• Discussion: Text Messaging • 10 minutes

Instructor ratings

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

Recommended if you're interested in Learning English

University of Washington

Business English: Meetings

Business English: Planning & Negotiating

Business English: Capstone Project

Business English: Making Presentations

Why people choose coursera for their career.

Learner reviews

Showing 3 of 3278

3,278 reviews

Reviewed on Feb 26, 2016

It is a very useful course, I have learned new things about meeting some one for the first time, making the conversation continue, exchanging bussiness cards and writing e-mails

Reviewed on Sep 28, 2020

This course was easy to follow. They gave you the example before tell you to do assisgnments. I love doing those assisgnments because I can discuss with peers and they gave me points.

Reviewed on May 20, 2020

Both lecturers, Richard and Daphne has done a good job by making the course simple and easily understandable for students. Assignments and Quizzes have helped to improve oneself.

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

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Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

When will i have access to the lectures and assignments.

Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

What is the refund policy?

If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy Opens in a new tab .

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions

Language Institute

The Language Institute currently has 4 online courses to help you improve your professional communication in English for successful business interactions. Each course focuses on a particular area of communication in English and consist of 4-5 modules. Each module should take you no more than a week to complete.

Are you ready to sign up? See below for course start dates and more details about each of the courses.

This is a self-paced online course. You may register anytime while registration is open and will have access to the course during the published "Access Period" dates.  

How to Register:  

• Click on the 'Apply Now' button for the course that you would like to study. 
• On the new webpage, find and click the 'Register' button. This adds the course to your cart. 
• Repeat step 1 and 2 to add more courses to your cart. 
• Go to your Cart .
• Click the 'Checkout' button. 
• Click 'Create Attendee Account.'
• Enter your information and click the 'Create Attendee Account' button at the bottom fo the form. 
• Submit payment for your course(s). 

After you complete your registration follow the "How to Access Your Course Content." 

How to Access Your Course Content

• ​ Claim your Georgia Tech (GT) account OR 
• Check your inbox for an email with a direct link. NOTE: It may take up to an hour from registration for your GT account to be established and the email to be sent. We appreciate your patience. 
• Note your GT username and password. You will need both to access your course materials. 
• Log in to your course with the course platform delivery link below. 

Speak English Professionally Mobile App

The Georgia Tech Language Institute and Center for 21st Century Universities (C21U) have collaborated with Onlea to design a language-learning app that is available in the Apple App Store and Google Play. The app is called “Speak English Professionally” and provides a mobile-based course that non-native English speakers can take to boost their English speaking skills. This course is based on Georgia Tech’s preexisting Coursera MOOC .

• Life is busy, and many people don’t have time to attend English courses in a classroom. Georgia Tech now provides the option to take a “Speak English Professionally” course on the go through our new mobile app.
• The “Speak English Professionally” app guides users through English lessons via educational videos, quizzes, and other interactive activities.
• The app is free to all users!

The Language Institute also offers MOOCs (Massive Open Online Courses) through our partner Coursera

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31 Online Business Communication Courses on Coursera to Pursue

Effective communication skills are important to get a successful career. Every organization needs people who have good communication skills in order to attract and maintain good connections. Business communication skills are an essential part of your personality and play a significant role in professional advancements. If you have the quality to communicate well then it is good for you. But if you lack speaking or writing skills, you should take up business communication courses online.

These courses ignite managerial and leadership qualities in you. They help you to boost your confidence, decipher tactics of effective communication, and acquire communication proficiency. You can enroll in any business communication course offered on the learning platform Coursera.

Here is a list of 31 online courses on Coursera that will help you to learn business communication :

Business English Communication Skills

Provider: University of Washington

It is a specialization program consisting of 5 courses. The course brushes up your understanding, speaking, and writing English skills. You will learn to interact in social and professional environments with terminology that can be applied to business negotiations, presentations, conversations, and reports.

Duration : 6 months to complete with the dedication of 5 hours/ week

Fees : INR 3,589/ month after a 7-day free trial.

Improving Communication Skills

Provider: University of Pennsylvania

To get business communication skills training online, you should choose this course. It teaches you to understand others’ needs and demands and respond strategically. You will learn to craft influencing sentences and develop critical communication skills.

Duration : Just 10 hours

Fees : INR 5,786 / month after a 7-day free trial.

Professional Skills for International Business

Provider: University of London

This course is the most relevant course for the managers of an organization. It helps you to develop essentials business and cultural skills required in international businesses. It helps you to become a role model at work with effective communication and resource management.

Fees: INR 3,589/ month after a 7-day free trial.

Also read: Career as Foreign Language Interpreter

Communication in the 21st Century Workplace

Provider: University of California, Irvine

To understand the advantages of influential communication in the workplace and to decode the secret of different communication styles, you should enroll in this course. It teaches you proven techniques to make effective communication in webinars, conference calls without any fear of obstacles.

Duration : 6 hours to complete with flexible deadlines.

Fees : INR 2,856/ month after a 7-day free trial.

Teamwork Skills: Communicating Effectively in Groups

Provider: University of Colorado Boulder

Teamwork is an integral part of professional success. This course primarily focuses on techniques to manage conflicts and improve group communication to work effectively as a team. You will learn to understand human interaction and the dynamics of group communication.

Duration : 10 hours

Fees : Purchase course for INR 2,124 else audit all course materials except graded items.

Also read: Career as Translator

Establishing a Professional ‘Self’ through Effective Intercultural Communication

Provider : National University of Singapore

It is very important to establish relationships with colleagues in a globalised workplace. So, this course will teach you to adopt appropriate strategies based on the communication principles to develop effective communication in a culturally and linguistically diverse community at the workplace.

English for Effective Business Speaking

Provider : The Hong Kong University of Science and Technology

Justifying its name, this course works on your speaking skills. You will learn business communication to deliver professional presentations during various projects. You will learn to use different styles and tones to give influential business pitches.

Duration : 22 hours.

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Provider : Yale University

Negotiation is one of the basic processes in a business. You should have excellent communication skills to become a convincing negotiator. This course helps you to develop a framework for analyzing negotiations. This framework will help you to make rational and principled arguments.

Duration : around 31 hours

Fees: You can access the course for free. To earn a certificate, purchase the course for INR 2,124.

Communication Strategies for a Virtual Age

Provider : University of Toronto

If you want to develop leadership qualities in a business environment then this course will be perfect for you. It teaches you to implement communication techniques for virtual teams and modifies your communication style to convince others.

Duration : approximately 7 months

Fees: You are allowed to audit the course and can purchase the course for INR 2,124.

Good with Words: Writing and Editing

Provider : University of Michigan

You will learn to communicate professionally with this specialization course. You will learn the techniques to refine your messages and punctuate the paragraph like professionals. This business communication certification will help you in both short-term and long-term projects.

Duration : 4 months to complete with the dedication of 4 hours/ week

Fees: INR 2,856/ month after a 7-day free trial.

Business English: Management and Leadership

Provider: Arizona State University

Only effective communication can manage an organization smoothly. This business English communication course teaches you how to communicate persuasively using appropriate vocabulary and specific linguistic structures.

Duration : Only 30 hours

Storytelling and influencing: Communicate with Impact

Provider : Macquarie University

Being one of the most popular business communication courses, it helps you to communicate properly in different situational and cultural situations without any resistance. It focuses on making you an influential leader with an ambitious vision.

Duration : Around 18 hours

Better Business Writing in English

Provider : Georgia Institute of Technology

Business communication is a vast domain and includes effective writing in it. This course helps you to produce simple yet engaging cover letters, vision statements, proposals, and reports. It boosts your confidence and polishes your writing skills including the correct usage of noun modifiers, verb tenses, clauses, and sentences.

Duration : 13 hours

Fees : Either purchase it for INR 2,124 or audit the course.

High-Impact Business Writing

Provider : University of California, Irvine

Effective and persuasive writing is an essential tool when it comes to powerful communication. In this course, you will learn to write effective presentations, create business reports, and to avoid the common writing pitfalls.

Duration : 6 months to complete

Engaging in Persuasive and Credible Communication

Provider: National University of Singapore

You should take this course to express your ideas and convince a variety of audiences. You will learn to write engaging content, communicate incredibly, and apply basic principles of communication in a globalised environment.

Duration : 9 hours approximately

Becoming Part of the Globalised Workplace

This course pumps up your professional persona in your organization. By the end, you will acquire persuasive verbal and intercultural communication. You will have the ability to craft engaging presentations and identify body language for those engaging presentations.

Duration : 11 hours

International Business Environment

Provider : University of London

This course enhances your business communication skills with a detailed description of topics such as SWOT, Boston Box Matrices, and core analysis methods. It helps you to develop business, cultural, and academic skills that make the fundamentals of business communication.

Interpersonal Communication for Engineering Leaders

Provider : Rice University

This course aims to develop communication skills in engineering leaders. Being a leader, you will learn to communicate in a global environment, across generations, and genders. You are taught to tackle crisis communication and handle difficult conversations.

Duration : 22 hours

The Art of Negotiation

You need to master the art of negotiation to always get into a win-win situation. This course does exactly the same. It teaches about different tactics of negotiation, factors that affect negotiation styles, and behavioral characteristics of an effective negotiator.

Duration : 7 hours

Effective Communication: Writing, Design, and Presentation

It is a simple yet powerful specialization program that will help you to learn effective communication for professional success. With this 4-course program, you will master the art of business writing, business presentation, and graphic designing.

Also read: Career as Content Writer

Brand Management: Aligning Business, Brand, and Behavior

Provider : London Business School

Business Communication online courses are not just confined to speaking and writing skills. To create a visual identity for your organization, you will have to build brands and lead brand-led cultural change in society. This course motivates you to create high-quality brands for your customers and market them well through persuasive communication.

Duration : 17 hours

Fees : Get a full course with no certificate for free. To earn a certificate, purchase it for INR 2,124.

Also read: Career as Brand Manager

Speaking to Persuade: Motivating audiences with solid arguments and moving language

Provider : University of Washington

This course is one of the most prevalent business communication courses known for developing eloquent speaking skills. You will learn to address problems and weave compelling speeches as solutions. With this course, you will be able to use the rhetorical style strategically to motivate listeners.

Duration : Around 16 hours

Leadership Communication for Maximum Impact: Storytelling

Provider : Northwestern University

Effective communication is a quality of leaders and storytelling is a significant part of leadership. So, this course helps to-be-leaders to find their story, develop the storytelling process, raise a voice for a crisis, interact well, and communicate an ambitious vision for a better future.

Duration : Around 4 hours

Basic Skills in Constructive Communication

Provider : Peter the Great St. Petersburg Polytechnic University

This course focuses on improving your interaction with people and improving personal relationships. By the end, you will know how to accelerate project routines and the quality of services using constructive communication.

Duration : 8 hours

Fees : You are allowed to audit the course and can purchase it for INR 2,124.

Business English for Cross-cultural Communication

Provider: The Hong Kong University of Science and Technology

This course teaches you basic cross-cultural theories relevant to business communication in a globalised realm. You will learn to implement techniques to overcome cross-cultural differences, identify the possible misunderstandings in communication, and deliver a passionate speech.

Duration : 21 hours

Also read: Career as Social Media Manager

Successful Negotiation: Strategies and Skills

Provider: University of Michigan

No business can flourish without a proper negotiation. This course teaches you to prepare, evaluate, and negotiate using smart tactics. Such business communication skills and strategies help you to gain profitable contracts.

Fees : Full course with no certificate is free. You can purchase it for INR 2,124.

Also read: Career as Search Marketing Strategist

English for Effective Business Writing

This course aims to boost your Business English writing quality by establishing your use of vocabulary. Such writing skills are highly beneficial during cross-cultural communication and preparation of professional documents.

Duration : 25 hours to complete

Marketing Mix Implementation

Provider: IE Business School

This specialization program of 5 courses helps you to learn successful marketing strategies. Communication plays a major role in the implementation of such tactics and techniques. The implementation of taught key concepts allows you to take your product to new heights.

Duration : 6 months to complete with efforts of 3 hours/week

Introduction to Business Analytics: Communicating with Data

Provider: University of Illinois

This course is a part of the MBA and BBA business communication. In this course, you will learn to analyze and visualize data in decision-making processes for your agency. It offers the foundation to implement data analytics to real-life challenges.

Duration: 14 hours to complete

Fees: You will have access to audit the course. It costs INR 4,321 to purchase it.

Improve your English Communication Skills

It is a business communication skills training specialization program including 4 courses. Each of the courses upgrades your basic business communication interactions. It helps you to achieve language goals, learn to give presentations, and speak in meetings in a professional sphere.

Duration : 5 months to complete with a recommendation of 3 hours/ week

Strengthening your Widening Network

Introducing business communication, this course demonstrates interpersonal and intercultural communication is a globalised environment. You will learn to voice your opinion at various formal meetings and work-related discussions. It gives you a better understanding of organizational hierarchy.

Duration : 9 hours

Frequently Asked Question (FAQs)

Business communications cover a wide range of written, visual, and verbal communication. It also includes specialized applications like public speaking, business writing, negotiation, presentations, and email writing.

In most of the courses, Coursera charges you the cost of a certificate only as you can access them for free without a certificate. So, free courses and paid courses are equally good.

Well, it is not necessary to have a certificate. You are good to go if you develop the skills using a free course without getting a certificate. These are skills that set your impression on others more than a certificate. But it is advised to earn certificates to get hired as a fresher.

Business communication courses are meant to develop skills and make your presence more influential. Taking such courses is not only beneficial for personal development but also benefits your organization in the long-run.

No, there is no age bar. Anyone can take up these courses.

All the learning content is available online and most of the courses have video lectures. So, it is advised to make notes.

Financial aid is fee relaxation for learners who cannot afford the course’s fee. Anyone can avail of this help by applying for it. You will be notified if your application gets approved.  

Business communication skills are very important for business leaders like CEOs. It benefits other roles as well such as Public relations specialists, media planners, web content managers, etc.

Effective business communication helps you to make cordial relations with your clients and your organization. It will help you to operate all the managerial functions efficiently.

It depends on the course. If courses are not inter-linked then the order does not matter.

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Business English for Cross-cultural Communication (Coursera)

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You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Skills learned in this course help prepare you to deliver the professional business presentation in the Capstone project. After completing this course, you will be able to: - identify possible cross-cultural issues and misunderstandings in communication - apply strategies to overcome possible cross-cultural issues and misunderstandings in communication - produce documents with an appropriate style for business communication purposes within a cross-cultural situation - deliver a speech with an appropriate style for business communication purposes within a cross-cultural situation Course 4 of 5 in the Business English for Non-Native Speakers Specialization .

WEEK 1 Welcome module Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.

WEEK 2 What is culture? Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic cultural theories and language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 3 Culture and communication strategies Welcome to Week 3! This week we will cover Module 3 where we introduce you to ways of cultural understanding can guide business communication strategies basic and the language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 4 Culture and management communication Welcome to Week 4! This week we will cover Module 4 where we introduce you to common cultural frameworks used in the business world, how theories inform management in cross-cultural situations and language skills you will use in management situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 5 Culture, application and ethics Welcome to Week 5! This week we will cover Module 5 where we introduce you ways you might apply cultural frameworks to authentic workplace situations, business ethics in today's international worlds and the language skills you will use in these situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 6 Concluding module Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.

Business English: Networking

This course is part of Business English Communication Skills Specialization

Taught in English

Some content may not be translated

Instructor: Richard Moore

Sponsored by Woxsen University

221,393 already enrolled

(3,278 reviews)

Skills you'll gain

• Business Communication
• Communication
• Human Resources
• Negotiation
• People Analysis

Details to know

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There are 5 modules in this course

This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies

Introduction to Business English Communication

In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.

What's included

10 videos 7 readings 4 quizzes 1 peer review 3 discussion prompts

10 videos • Total 25 minutes

• Video: Welcome to Business English • 2 minutes • Preview module
• Video: Course Overview • 2 minutes
• Quiz Proficiency Video: Phone Conversation • 1 minute
• Video: Introducing Yourself • 3 minutes
• Video: Keeping a Conversation Going • 2 minutes
• Video: Leaving a Conversation • 1 minute
• Video: Real Language • 3 minutes
• Video: Business Cards • 4 minutes
• Video: How to Create a Good Network • 3 minutes
• Video: Social Networking • 1 minute

7 readings • Total 65 minutes

• READ FIRST • 10 minutes
• Summary • 10 minutes
• Get help and meet other learners in this course. Join your discussion forums! • 5 minutes
• Vocabulary List • 10 minutes

4 quizzes • Total 120 minutes

• Proficiency Test • 30 minutes
• What is Appropriate in Business Settings? • 30 minutes
• Business Card Quiz • 30 minutes
• Social Networking Quiz • 30 minutes

1 peer review • Total 60 minutes

• A Conversation • 60 minutes

3 discussion prompts • Total 30 minutes

• Discussion: Why Are You Studying Business Communication? • 10 minutes
• Discussion: What’s the Custom in Your Country? • 10 minutes
• Discussion: Business Cards in Your Country • 10 minutes

Introductions

In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).

7 videos 7 readings 5 quizzes 3 peer reviews 1 discussion prompt

7 videos • Total 39 minutes

• Video: Case Study Seattle • 4 minutes • Preview module
• Video: Interview with David Blandford of Visit Seattle • 8 minutes
• Video: Seattle, A Business City • 6 minutes
• Video: Describing Your Job • 2 minutes
• Video: Giving Some More Details • 4 minutes
• Video: Describing a Company • 10 minutes
• Video: Company History • 3 minutes

7 readings • Total 70 minutes

• The History of Starbucks • 10 minutes
• Reading: The History of Amazon • 10 minutes

5 quizzes • Total 150 minutes

• 6 Things to Know About Seattle • 30 minutes
• Vocabulary Check • 30 minutes
• What Does This Job Do? • 30 minutes
• The History of Starbucks • 30 minutes
• The History of Amazon • 30 minutes

3 peer reviews • Total 180 minutes

• Persuade Me to Move • 60 minutes
• Describe Your Job • 60 minutes
• Promoting Your Company • 60 minutes

1 discussion prompt • Total 10 minutes

• Discussion: Where Do You Live and Why is it Good for Business? • 10 minutes

In week 3, we will introduce you to writing professional emails.

10 videos 5 readings 7 quizzes 1 peer review

10 videos • Total 26 minutes

• Video: Email Guidelines • 3 minutes • Preview module
• Video: Subject Lines • 3 minutes
• Video: Email Greetings • 2 minutes
• Video: Email Closings • 1 minute
• Video: Appropriate Tone in Email • 1 minute
• Video: Formality Part 1 • 1 minute
• Video: Formality Part 2 • 2 minutes
• Video: Directness • 4 minutes
• Video: Writing Effective Opening and Closing Sentences in Email, Part 1 • 3 minutes
• Video: Writing Friendly Opening and Closing Sentences in Email, Part 2 • 1 minute

5 readings • Total 50 minutes

7 quizzes • total 210 minutes.

• Email Greetings • 30 minutes
• Building the Right Email • 30 minutes
• Subject Lines Quiz • 30 minutes
• Formal or Informal? • 30 minutes
• Direct or Indirect? • 30 minutes
• Writing Effective Email Openings • 30 minutes
• Writing Effective Email Closings Quiz • 30 minutes
• Write an Email Based on a Scenario • 60 minutes

Meeting Arrangements on the Telephone

Week 4 is all about telephoning and making arrangements to meet.

3 videos 6 readings 3 peer reviews

3 videos • Total 36 minutes

• Video: Beginning and Ending a Telephone Call • 8 minutes • Preview module
• Video: Telephoning Arrangements to Meet • 13 minutes
• Video: Leaving Messages • 14 minutes

6 readings • Total 60 minutes

• Making a Telephone Call • 60 minutes
• Arrangements to Meet • 60 minutes
• Leaving Messages • 60 minutes

Meeting Arrangements (Email)

In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.

3 videos 6 readings 2 quizzes 3 peer reviews 1 discussion prompt

3 videos • Total 26 minutes

• Video: Text Messages in Arranging to Meet Someone • 8 minutes • Preview module
• Video: Initiating and Responding to Meeting Announcements and Invitations • 10 minutes
• Video: Writing Follow-up and Thank You Emails • 7 minutes

2 quizzes • Total 60 minutes

• Text Messages • 30 minutes
• Follow Up Email Quiz • 30 minutes
• Writing Invitation Emails, Part 1 • 60 minutes
• Writing Invitation Emails Part 2 Updates • 60 minutes
• Writing a Follow-up Email • 60 minutes
• Discussion: Text Messaging • 10 minutes

Instructor ratings

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

Why people choose Coursera for their career

Learner reviews

Showing 3 of 3278

3,278 reviews

Reviewed on Feb 26, 2016

It is a very useful course, I have learned new things about meeting some one for the first time, making the conversation continue, exchanging bussiness cards and writing e-mails

Reviewed on Sep 28, 2020

This course was easy to follow. They gave you the example before tell you to do assisgnments. I love doing those assisgnments because I can discuss with peers and they gave me points.

Reviewed on May 20, 2020

Both lecturers, Richard and Daphne has done a good job by making the course simple and easily understandable for students. Assignments and Quizzes have helped to improve oneself.

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