We use cookies to enhance the user experience on our website and deliver our services. We also use cookies to show you relevant advertising. Read the UW Privacy Policy and more about our use of cookies .

UW International & English Language Programs

Business english communication skills.

Are you a professional who wants to communicate effectively in English? The Business English Communication Skills online program can help you expand your vocabulary and learn terminology. The skills you learn can apply to negotiations, telephone conversations, reports, emails and presentations. 

business english communication skills coursera

English Level

business english communication skills coursera

Intermediate

Not Eligible

What You'll Do

  • Learn to communicate effectively in English in professional contexts
  • Expand your English vocabulary
  • Improve your ability to write and speak English in both social and professional interactions
  • Learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations

The Business English Communication Skills program — also known as a specialization — consists of four courses and a capstone project:

  • Business English: Networking
  • Business English: Meetings
  • Business English: Planning & Negotiating
  • Business English: Making Presentations
  • Business English: Capstone Project

You can enroll in a single course or the entire program. After you complete all four courses and the capstone project, you’ll receive a certificate recognizing your accomplishment. Program costs vary based on the number of courses you take.

Meet a few of our program instructors in this video .

More Information

This online program is offered in partnership with Coursera, a leading online learning platform. For more information and to register, visit the Coursera program page .

For help with registration, payment, refunds and technical issues, contact Coursera directly.

Upcoming Sessions

Ongoing: flexible start dates

Register Now  

Ready to take the next step?

Be boundless

Brought to you by UW Continuum College

© 2024 University of Washington | Seattle, WA

  • Top Courses
  • Online Degrees
  • Find your New Career
  • Join for Free

The Hong Kong University of Science and Technology

Business English: Basics

This course is part of Business English for Non-Native Speakers Specialization

Taught in English

Some content may not be translated

Kin Tang

Instructors: Kin Tang +2 more

Instructors

Instructor ratings.

We asked all learners to give feedback on our instructors based on the quality of their teaching style.

Financial aid available

132,843 already enrolled

Coursera Plus

(1,132 reviews)

Skills you'll gain

  • Business Communication
  • Communication

Details to know

business english communication skills coursera

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 6 modules in this course

This course aims to improve your Business English language skills by developing your vocabulary and reading skills and your understanding of tone, style and knowledge of communication methods. We'll also cover how these language skills can enhance audience analysis, business case analysis and basic business communication strategies. Skills learned in this course will often be referred to and needed to complete the speaking, writing and cross-cultural communications courses of this Specialization.

After completing this course, you will be able to: - describe things and events in the context of Business English - make requests in the context of Business English - support arguments in the context of Business English - use appropriate tone and style according to the context of Business English - conduct an audience analysis - match audience with the purpose and medium of communication - analyse and summarise business data

Welcome module

Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.

What's included

3 videos 4 readings 3 discussion prompts

3 videos • Total 8 minutes

  • Welcome to our course • 2 minutes • Preview module
  • Introduction to our Specialization • 3 minutes
  • How this course is organized • 3 minutes

4 readings • Total 40 minutes

  • Objectives and outcomes • 10 minutes
  • Learning how to learn • 10 minutes
  • Learning vocabulary • 10 minutes
  • The HKUST English Grammar Guide • 10 minutes

3 discussion prompts • Total 30 minutes

  • How is this course relevant to you? • 10 minutes
  • How do you learn English? • 10 minutes
  • Introduce yourself • 10 minutes

Communication basics

Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic communication and language skills you will use in general business situations. You will also be introduced to vocabulary and language skills common to business communications.

7 videos 7 readings 3 quizzes 1 peer review 1 discussion prompt

7 videos • Total 44 minutes

  • What is communication? • 7 minutes • Preview module
  • Communication channels • 8 minutes
  • Verbal & non-verbal communication • 8 minutes
  • Describing things and events • 9 minutes
  • Giving explanations • 4 minutes
  • Role play: explanations • 2 minutes
  • Challenging grammar: modals • 3 minutes

7 readings • Total 70 minutes

  • The Mehrabian Myth • 10 minutes
  • Vocabulary list • 10 minutes
  • Peer review practice: sample text • 10 minutes
  • More on modals • 10 minutes
  • What if? Using modals in conditional statements • 10 minutes

3 quizzes • Total 90 minutes

  • Vocabulary quiz • 30 minutes
  • Peer review practice • 30 minutes
  • Module 2 • 30 minutes

1 peer review • Total 60 minutes

  • Describe this scene • 60 minutes

1 discussion prompt • Total 10 minutes

  • Choosing the right communication method • 10 minutes

Genres and styles

Welcome to Week 3! This week we will cover Module 3 where we will introduce you to common styles of English you will use for different spoken and written situations in general business situations. You will also be introduced to vocabulary and language skills common to business communications.

7 videos 6 readings 3 quizzes 2 peer reviews 1 discussion prompt

7 videos • Total 43 minutes

  • Communication barriers • 7 minutes • Preview module
  • Understanding genres • 7 minutes
  • Introduction to tone and style • 7 minutes
  • Formal and informal communication • 7 minutes
  • Comparing and contrasting • 8 minutes
  • Role play: comparing and contrasting • 2 minutes
  • Challenging grammar: concern • 3 minutes

6 readings • Total 60 minutes

  • Directness of communication • 10 minutes
  • Are you concerned? • 10 minutes
  • Vocabulary practice • 30 minutes
  • Module 3 • 30 minutes

2 peer reviews • Total 120 minutes

  • Compare and contrast your job/school • 60 minutes
  • Correct the grammar and rewrite • 60 minutes
  • The practice of directness • 10 minutes

Audience and purpose

Welcome to Week 4! This week we will cover Module 4 where we will introduce you to ways of identifying the purpose and audience for spoken and written documents in general business situations and how this can affect language use. You will also be introduced to vocabulary and language skills common to business communications.

7 videos 5 readings 3 quizzes 1 peer review 1 discussion prompt

7 videos • Total 34 minutes

  • Spoken vs. written communication • 6 minutes • Preview module
  • Conducting an audience analysis • 4 minutes
  • Defining purpose for spoken and written communication • 4 minutes
  • Matching purpose, audience, medium, tone & style • 7 minutes
  • Making polite requests • 6 minutes
  • Role play: making requests • 2 minutes
  • Challenging grammar: relative clauses • 3 minutes

5 readings • Total 50 minutes

  • Peer review practice: sample pitch and text • 10 minutes
  • More on relative clauses • 10 minutes
  • Peer-review practice • 30 minutes
  • Module 4 • 30 minutes
  • Using appropriate tone and style • 60 minutes
  • The audience always comes first • 10 minutes

Analyzing business cases

Welcome to Week 5! This week we will cover Module 5 where we will introduce you to ways of analyzing business cases and strategies for critical reading. You will also be introduced to vocabulary and language skills common to business communications.

5 videos 8 readings 3 quizzes 1 peer review 1 discussion prompt

5 videos • Total 28 minutes

  • Analyzing case studies • 6 minutes • Preview module
  • Strategies for critical reading • 7 minutes
  • Supporting arguments • 8 minutes
  • Role play: supporting arguments • 2 minutes
  • Challenging grammar: quantifiers • 3 minutes

8 readings • Total 80 minutes

  • Strategies for critical reading • 10 minutes
  • Business case: Renewable energy and the hotel industry • 10 minutes
  • Vocabulary • 10 minutes
  • A few or a little? • 10 minutes
  • More on quantifiers • 10 minutes
  • Peer-review practice: sample text • 10 minutes
  • Module 5 • 30 minutes
  • Sustainable Resort Proposal • 60 minutes
  • Building a sustainable future for Just So Resort • 10 minutes

Concluding module

Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.

1 reading 1 quiz

1 reading • Total 10 minutes

  • Post course survey • 10 minutes

1 quiz • Total 30 minutes

  • Final exam • 30 minutes

business english communication skills coursera

HKUST is a world-class research-intensive university that focuses on science, technology, and business as well as humanities and social science. HKUST offers an international campus, and a holistic and interdisciplinary pedagogy to nurture well-rounded graduates with a global vision, a strong entrepreneurial spirit, and innovative thinking.

Recommended if you're interested in Learning English

business english communication skills coursera

The Hong Kong University of Science and Technology

Business English for Non-Native Speakers

Specialization

business english communication skills coursera

Business English for Cross-cultural Communication

business english communication skills coursera

English for Effective Business Writing

business english communication skills coursera

Parsons School of Design, The New School

Navigating Disruption: Becoming an Un-Disruptable Leader

Why people choose coursera for their career.

business english communication skills coursera

Learner reviews

Showing 3 of 1132

1,132 reviews

Reviewed on Apr 12, 2021

this course helped me learns some of the principles of communication within a business environment.

Reviewed on Jul 3, 2016

I think it's a very interesting course, well focused on the strategies to arrange an effective communication.

Reviewed on May 25, 2021

Very helpful course, it provide so many things by which i have learned how to properly communicate with others. So thank you for your course, which is really good.!

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions

When will i have access to the lectures and assignments.

Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

What is the refund policy?

If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy Opens in a new tab .

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions

Business English

This course is a part of Business English Communication Skills, a 5-course Specialization series from Coursera.

OpenCourser is an affiliate partner of Coursera and may earn a commission when you buy through our links.

Get a Reminder

Not ready to enroll yet? We'll send you an email reminder for this course

University of Washington

Get an email reminder about this course

Similar Courses

What people are saying.

According to other learners, here's what you need to know

so much in 11 reviews

Thank you so much for this course.

Thank you so much for instructing Ana Pelayo.

Excellent Course Learning English was so much fun with this course.

fantastic It was an amazing course thank you so much V Too shallow.

Super useful, I recommend it to everyone I enjoyed taking the course so much.

Thanks so much to all the the lecturers and everyone who participated in the put together of this awesomely amazing course program.

Really I love this course it has a lot of benefit information thank you so much This is very good for professional This course is very good Its really helpful to learn more words and improve our vocabulary.....Thank you team..

Thanks so much.

Thank you so much for giving me the opportunity to learn from you.

the course is very well presented and all the peer practice reviews are explained in such way so as the learner executes them with no difficulty I love this course so much!

business english in 9 reviews

I will continue doing all the Business English courses.

Now I feel confident with my own skills in Business English Communication.

I've really learned a lot about Business English, specially with vocabulary.

I'm very exciting to continue this learning adventure with the second course in the Specialization of Business English Communication Skills : Meetings.

This Business English: Networking Course is so great.

It is a very useful course, I have learned new things about meeting some one for the first time, making the conversation continue, exchanging bussiness cards and writing e-mails It is one of the most useful course from Courser, and it significantly help me improve my business English skill.

Its Wonderful business english course , I learned a lot from this course and improve my english writing.

very useful content for everybody who needs to improve business english Thank you very much for these usefull and pleasant weeks, when I could learn mor about English in Business life.

recommend this course in 5 reviews

I would highly recommend this course to everyone whose struggling with business communication skills.

I recommend this course and the other courses to people who are passionate about improving their communication skills.

I recommend this course for everyone who is in the business world.

I recommend this course.

improve my in 5 reviews

I can use this cause to improve my skill such as listening, speaking, reading and also writing.

This course totally help me improve my language skill and make myself confident in public speaking.

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

Assistant Welcome Week Coordinator $24k

Reading Clerk, Message Clerk, Parliamentarian $31k

District Welcome Center Shift Coordinator $36k

Welcome Desk Member $44k

Welcome Team Member $49k

Welcome Center Administrator $61k

ESS INCUMBENTS at MMAC - WELCOME $74k

Welcome Home Nurse Manager $76k

MBS Post Sales - Message Center Manager $94k

Message Compliance and software support Analyst $119k

Welcome Weeks Steering Committee Member $176k

Senior Message Compliance and software support Analyst $190k

Write a review

Your opinion matters. Tell us what you think.

Please login to leave a review

Sorted by relevance

Like this course?

Here's what to do next:

  • Save this course for later
  • Get more details from the course provider
  • Enroll in this course

Special thanks to our sponsors

business english communication skills coursera

Online courses from the world's best universities

business english communication skills coursera

Simple, cost-effective cloud hosting services

business english communication skills coursera

Buy cheap domain names and enjoy 24/7 support

IMAGES

  1. English for Effective Business Speaking

    business english communication skills coursera

  2. Coursera

    business english communication skills coursera

  3. English for Effective Business Communications

    business english communication skills coursera

  4. دانلود Coursera Improve Your English Communication Skills Specializati

    business english communication skills coursera

  5. Business English Communication Skills Specialization

    business english communication skills coursera

  6. [Coursera] Improve Your English Communication Skills Specialization

    business english communication skills coursera

VIDEO

  1. ENG301_Lecture27

  2. business comunication S2 English Studies

  3. Business English: Networking Coursera Quiz Answers

  4. Learn Business English

  5. Learn Business English

  6. Peer Graded

COMMENTS

  1. Udemy Business™

    Enhance Your Team with Udemy Business' Robust Integrated Learning Solution. Sign Up Today. Get 25,000+ Courses Across 2,100+ Topics Taught by Global Instructors. Request a Demo.

  2. English training for corporate

    Corporate English Lessons through 1-on-1 Private Lessons with Certified Tutors. Switch from classic English Learning Methods to Preply Business in times of Remote Work

  3. Business English Communication Skills Specialization

    Specialization - 5 course series. This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business ...

  4. Business English: Networking Course by University of Washington

    Business English: Networking. This course is part of Business English Communication Skills Specialization. Taught in English. 22 languages available. Some content may not be translated. Instructor: Richard Moore. Enroll for Free. Starts May 8. Financial aid available.

  5. Business English Communication Skills

    The Business English Communication Skills program — also known as a specialization — consists of four courses and a capstone project: Business English: Networking ... This online program is offered in partnership with Coursera, a leading online learning platform. For more information and to register, visit the Coursera program page. For ...

  6. Business English Communication Skills

    Course 2: Business English: Meetings. - Offered by University of Washington. This course will teach you vocabulary and skills related to participating in meetings. You will learn ... Enroll for free. Course 3: Business English: Planning & Negotiating. - Offered by University of Washington. In this course, the context is hosting an event and ...

  7. Learn Essential Communication Skills Skills

    For those wanting to perfect their advanced communication skills, there are several relevant courses available. Emotional Intelligence: Cultivating Immensely Human Interactions covers the biology and psychology of emotions in the context of communication, while Business English Skills: How to Navigate Tone, Formality, and Directness in Emails provides an outline of etiquette rules to ...

  8. Business English Communication Skills: Networking, Part 1

    In this video, you will learn useful networking skills including how to introduce yourself and how to identify the job, company, and city of new acquaintance...

  9. Business English: Basics (Coursera)

    Apr 29th 2024. This course aims to improve your Business English language skills by developing your vocabulary and reading skills and your understanding of tone, style and knowledge of communication methods. We'll also cover how these language skills can enhance audience analysis, business case analysis and basic business communication strategies.

  10. Business English: Planning & Negotiating

    Coursera's 2023 Annual Report: Big 5 Domination, Layoffs, Lawsuit, and Patents ... Business English Communication Skills Overview. Class Central Tips. Learn How to Sign up to Coursera courses for free 1700 Coursera Courses That Are Still Completely Free In this course, the context is hosting an event and finding an appropriate venue for it. ...

  11. On-Demand Business English

    The app is called "Speak English Professionally" and provides a mobile-based course that non-native English speakers can take to boost their English speaking skills. This course is based on Georgia Tech's preexisting Coursera MOOC. Life is busy, and many people don't have time to attend English courses in a classroom.

  12. Business English: Basics

    Offered by The Hong Kong University of Science and Technology. This course aims to improve your Business English language skills by ... Enroll for free.

  13. Business English: Networking

    Introduction to Business English Communication; ... Business English Skills: How to Navigate Tone, Formality, and Directness in Emails. 5.0. Related articles. 180+ Free University Courses to Learn a New Language; 1700 Coursera Courses That Are Still Completely FREE; 250 Top FREE Coursera Courses of All Time; Massive List of MOOC-based ...

  14. Business English: Networking: An Online Course from ...

    This course is a part of Business English Communication Skills, a 5-course Specialization series from Coursera. This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

  15. Business English for Cross-cultural Communication (Coursera)

    This course aims to prepare you for working in an cross-cultural Business setting. We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. By combining all of your vocabulary, reading, speaking, and writing skills that you acquired in the previous three courses, you will learn how language plays an important role in cross ...

  16. Business English Communication Skills, Short Course

    About. Build English Skills for Business with this Business English Communication Skills Specialization offered by Coursera in partnership with University of Washington. Improve your ability to speak, write and understand English in professional settings. Visit the Visit programme website for more information. Coursera - University of Washington.

  17. 14+ Online Communication Skill Courses That Will Help You ...

    Here is a list of some of the best communication skills courses available online. 1. The Complete Communication Skills Masters Class for Life. This is a good course for people willing to improve their communication skills and want to be more assertive, confident, and persuasive when communicating in a business setup.

  18. Communication Skills for University Success

    In this course, you will learn how to develop your Communication Skills to help you achieve success in your university studies. After completing this course, you will be able to: 1. Recognise the importance of communication in communities of practice at university 2. Understand contexts of communication at university and associated expectations 3.