how to your own business plan

How to Start a Business: A Startup Guide for Entrepreneurs [Template]

Published: February 15, 2024

I started a local HVAC business in the summer of 2020, and since then, I’ve learned a lot about which steps are most important for getting a business venture off the ground. To help you make your business idea a reality, I've put together a complete guide that walks you through the steps of starting a business.

The guide covers every step I’ve discovered you need to start a business, from the paperwork and finances to creating your business plan and growing your business online. At the bottom, you’ll find a library of the best free tools and resources to start selling and marketing your products and services.

Use the links below to navigate to each section of the guide:

• What do you need to start a business?

How to Start a Business

How to make a business plan, how to decide on a company name.

• How to Choose a Business Structure

How to Register Your Business

How to comply with legal requirements, how to find funding for your new business, how to create a brand identity for your new business, tips for starting a business, resources to start a business, how to start a business online.

Let's get started.

Every budding entrepreneur wants more visitors, more qualified leads, and more revenue. But starting a business isn’t one of those “if you build it, they will come” situations. So much of getting a startup off the ground has to do with timing, planning, and the market, so consider if the economic conditions are right to start a company and whether you can successfully penetrate the market with your solution.

In order to build and run a successful company , you’ll also need to create and fine-tune a business plan, assess your finances, complete all the legal paperwork, pick your partners, research apps for startup growth, choose the best tools and systems to help you get your marketing and sales off the ground … and a whole lot more.

When I first started my business, I felt overwhelmed by the sheer magnitude of requirements, which is why I’ve summed up the process to make it easier for you.

In brief, the requirements for starting a business are:

• A business plan.
• A business name.
• An ownership or business structure.
• A business registration certificate.
• A legal license or seller’s permit (as well as other legal documents).
• A source of funding.
• A brand identity.

Without these elements in place, you unnecessarily risk your new business’s future. Now let’s go over these basic steps for starting a business.

• Write a business plan.
• Choose a business name.
• Choose an ownership structure.
• Register your business.
• Review and comply with legal requirements.
• Apply for funding.
• Create a brand identity.

Having a great business idea is only part of the journey. In order to be successful, you’ll need to take a few steps to get it off the ground. In order to refine your business idea and set yourself up for success, consider doing the following:

1. Write a business plan.

Your business plan maps out the details of your business, including how it’s structured, what product or service you’ll sell, and how you’ll be selling it. Creating a business plan will help you find any obstacles on the horizon before you jump into running a business.

Pro tip: Remember that part of a business plan is telling investors or funders which specific items you need funding for. Be sure to list what you need to be funded, the reasoning behind items, and how long you will need funding.

Recommended Reading:

• What is a Business Plan? Definition, Tips, and Templates
• How to Build a Detailed Business Plan That Stands Out
• How to Write an Ecommerce Business Plan
• How to Become an Entrepreneur With No Money or Experience

70 Small Business Ideas for Anyone Who Wants to Run Their Own Business

Jump to: How to Start a Business Plan →

Featured Resource: Free Business Plan Template

Below are the key elements in a business plan template, details about what goes into each of them, and example sections at the bottom. You’ll also learn tips for writing a business plan .

1. Use a business plan template .

The executive summary should be about a page long. It should cover:

• Overview . Briefly explain what the company is, where you’ll be located, what you’ll sell, and who you’ll sell to.
• Company profile. Briefly explain the business structure, who owns it, what prior experience/skills they’ll bring to the table, and who the first hires might be.
• Products or services . Briefly explain what you’ll sell.
• The market. Briefly explain your main findings from your market analysis and product market fit .
• Financial considerations . Briefly explain how you plan to fund the business and what your financial projections are.

Featured Resource: Executive Summary Template

On the marketing side, you’ll want to cover answers to questions like:

• How do you plan to penetrate the market?
• How will you grow your business?
• Which channels will you focus on for distribution?
• How will you communicate with your customers?

Pro tip: Marketing trends change year after year, so be sure to keep up on the latest trends by subscribing to the Hubspot Marketing blog .

On the sales side, you’ll need to cover answers to questions like:

• What’s your sales strategy ?
• What will your sales team look like, and how do you plan to grow it over time?
• How do you plan to scale for growth ?
• How many sales calls will you need to make to make a sale?
• What’s the average price per sale?

Speaking of average price per sale, you’ll want to go into your pricing strategy as well.

Featured Resource: Marketing & Sales Alignment Template

More importantly, it typically doesn’t entail giving partial ownership of the business away. Instead, it’s a way of getting funding not from potential co-owners, but from potential fans and customers who want to support the business idea, but not necessarily own it.

What you give donors in exchange is entirely up to you — and typically, people will come away with early access to a product, or a special version of a product, or a meet-and-greet with the founders.

Pro tip: Choose the right platform for your crowdfunding campaign type. Some platforms are more geared towards traditional investors, while others are for donations. Learn more about crowdfunding here .

5. Venture Capital Financing

Only a very small percentage of businesses are either fit for venture capital or have access to it. All the other methods described earlier are available to the vast majority of new businesses.

If you’re looking for a significant amount of money to start your company and can prove you can quickly grow its value, then venture capital financing is probably the right move for you.

Venture capital financing usually means one or more venture capital firms make large investments in your company in exchange for preferred stock of the company — but, in addition to getting that preferred return as they would in series seed financing, venture capital investors also usually get governance rights, like a seat on the Board of Directors or approval rights on certain transactions.

VC financing typically occurs when a company can demonstrate a significant business opportunity to quickly grow the value of the company but requires significant capital to do so.

Pro tip: A lot of venture capital financing is simply being in the right room with the right people. Make sure to network extensively if this is your approach to financing.

When you’re first starting a business, you’ll need to build the foundation for a strong brand identity. Your brand identity is about your values, how you communicate concepts, and which emotions you want your customers to feel when they interact with your business. Having a consistent brand identity to promote your business will make you look more professional and help you attract new customers.

Here’s what you need to do to develop your brand identity:

1. Design a logo.

Creating the right logo for your business requires careful thought and consideration. It should be representative of your brand’s purpose and target audience, while also being memorable and distinct from competitors.

To start, you need a deep understanding of your business’s mission, values, and target audience. Think beyond what your company does and truly examine why you do what you do and who you do it for. This knowledge will serve as the foundation for your logo.

Conducting market research and identifying current logo trends can help you understand what works well for others and strategize on how to stand out. Then, start brainstorming design ideas that showcase what makes your business unique.

For instance, you could try writing out a list of words that best describe your business and what makes it special and then use those words as inspiration to start sketching ideas and concepts.

Once you have some sketches created, pick which ones you think are the best and share them with stakeholders, colleagues, and buyer personas to gather feedback and refine your design. After narrowing down a design, you’ll want to test its versatility and scalability to ensure it works well in different sizes and formats.

Pro tip: Check out this blog on designing your logo, and then try out different logo design features in Canva’s logo maker .

2. Develop a visual identity.

Your brand’s visual identity doesn’t stop at creating a logo — you’ll also need to establish guidelines for typography, color palette, imagery, and other graphic elements. The more consistent your brand is with its visuals, the more consumers will be able to recognize and trust it.

To get started, consider creating a brand mood board. Ask yourself: What kind of emotions do you want your brand to evoke? Is there a specific visual aesthetic that you want to emulate? This can help you gather visual inspiration that resonates with your brand.

Choose your color palette and typography wisely. Spend some time researching color theory , as color can have a major impact on how people perceive your brand. Make sure your typography is readable and looks good across different sizes and formats.

Additionally, you should create other visual assets such as patterns, shapes, illustrations, and icons that pair well with your color palette and typography.

Pro tip: If design and color palettes aren’t your thing, consider hiring a freelance graphic designer on LinkedIn or Fiverr to help you create your visual identity and incorporate it into your logo and overall design.

3. Craft a tagline.

In just a few words, your tagline should encapsulate your brand’s essence and communicate its value. Think of it as a written or verbal version of your logo. Both elements are created to immediately capture the attention of your audience. Even if consumers don’t remember anything about your product or service, they will remember a catchy tagline.

When crafting your tagline, keep it simple. You want your tagline to be memorable, so aim for a short phrase and focus on key benefits or unique aspects of your brand. Also consider using techniques like alliteration, rhyme, or play on words to make your tagline stand out — just make sure it aligns with the rest of your brand’s voice and tone.

Pro tip: This is another element of starting a business that could benefit from someone with experience. A marketing consultant or a content writer could help you establish a compelling tagline with the next step of developing your voice and tone.

4. Develop your voice and tone.

Your brand voice refers to the personality that your brand adopts in its communication with its audience. It provides direction on what to say and how to say it, allowing you to differentiate yourself and cut through the noise.

A well-defined brand voice helps create a distinct and memorable identity for your brand, allowing you to connect with your target audience on a deeper and more meaningful level.

When determining the appropriate voice and tone for your brand, remember that consistency is key. Ensure that your brand voice and tone align with your brand’s values, mission, and positioning. Alignment between your brand’s personality and its communication style is crucial for building trust and authenticity.

Pro tip: Adapt your voice and tone to suit the preferences and understanding of your audience. Additionally, use emotion and storytelling techniques to engage your audience and resonate with them.

5. Create brand guidelines.

Once you determine all of the previously mentioned brand elements, establish a set of brand guidelines that communicate how to appropriately use them. Having these rules and standards set in place ensures consistent and cohesive messaging and representation for your brand.

Get started by defining the rules for using your brand elements across different channels and applications, such as digital and print media, social media profiles, web design, packaging, and any other relevant materials.

Show practical examples of correct and incorrect usage scenarios to demonstrate the do’s and don’ts of brand representation. This helps stakeholders and users understand the guidelines and their application. You can also offer your team templates or mock-ups to ensure correct implementation.

Once the brand guidelines are set, distribute them to internal stakeholders and relevant external partners. To make sure everyone’s on the same page, take the time to review the guidelines with everyone and consider conducting training sessions if necessary.

As your brand evolves, so should your brand guidelines. Continuously review and update them to reflect any changes or refinements. Keep the guidelines easily accessible and communicate any updates effectively.

Pro tip: A writing style guide is a great place to start when creating brand guidelines. Check out this blog on brand style guide examples.

Starting a business online is a little different from starting a traditional business. Here are some important steps for starting and scaling your business online.

1. Determine your niche and business idea.

Your business niche is the target focus area for your product or service. It’s important to choose a niche because customers like brands and businesses that specifically cater to their needs. Most customers are more likely to purchase products or services from a brand that provides personalized experiences.

When determining your niche and business idea, first identify your target audience and specify everything from their age to their interests. Then, use that information to figure out their principal need. If your product doesn’t resolve a specific need, your business will fail to get off the ground.

Pro tip: You should have a good idea of the market at this point. Use that knowledge to position yourself in a way that differentiates you from your competitors.

2. Conduct market research.

Conduct market research to understand what product or service you should offer, whom you should serve, and where you face the stiffest competition. From physical goods to digital downloads, understanding your target market and competitors will help you determine how to best position your product.

Your research should help you create a strong selling proposition . In other words, what makes your business unique? Why should someone buy from you?

Pro tip: Sometimes, market research is as easy as calling around to competitors and getting a quote on services. Make sure your pricing is competitive but not so low as to be unsustainable.

3. Learn online business laws.

While online businesses may require fewer licenses and permits than traditional businesses, there are still legal requirements that you will need to adhere to. Be sure to check:

• What kind of business license (if any) do you need to start operations?
• What legal structure makes the most sense for your company?
• Are there any permits that you need to obtain?
• Are there any inspections that you need to pass?
• Do you need a sales tax license?
• Are there any specific regulations applicable to online businesses only?
• What are the laws regarding hiring contractors and hiring employees?

Pro tip: Check out this article for more information on starting an online business and navigating online laws.

4 . Make sure your business is insured.

Depending on your business type, you may be required by state law to be both licensed and insured. HVAC businesses have a lot of liability as they involve both plumbing and electricity. I spoke with several insurance agents before deciding on the best insurance for my business needs.

There are also many different business insurance types, such as:

• Liability insurance.
• Worker’s comp.
• Property insurance (think your business location, tools, and equipment you use).
• And more. Be sure to research these different insurance types and purchase the necessary ones.

Pro tip: Check out this article on small business insurance.

5. Create a website.

After handling the research, taking care of legalities, and honing your products or services, it is time to create your website . When creating your website, you will need to choose a strong ecommerce platform that will allow you to sell products online.

Pro tip: Check out Hubspot’s free CMS tool for website building here.

6. Set up shop.

Once your website is complete, it’s time to add products or services to your store. When adding your products, pay attention to product images and descriptions. Having a crisp image and a detailed but concise description will help your audience maneuver your website smoothly.

After you have finished setting up your store, it’s critical to ensure you offer a seamless shipping or delivery experience to your buyers. For example, you can use HubSpot to manage quality control before you ship products out.

Finally, you want to make sure everything is working before you hit the live button on your website. Make sure that everything is clickable and that all pages look good across all devices and browsers. Once you’ve checked that, you are ready to go live.

Pro tip: If you take credit card information on your website, you will need to abide by compliance laws that ensure the safety of sensitive data. Read more on credit card compliance .

7. Create a marketing plan.

You’ve created an awesome product, and now it’s time to get the word out. In other words, it’s time to grow your audience. There are numerous ways to reach your target customer, including:

• Social media : Use hashtags and paid ads to expand your reach.
• Influencer marketing : Send free samples to “celebrities” in your niche.
• Facebook groups : Connect with your target market on this platform.
• Google advertising : Put your products in front of people all over the web.
• Content marketing : Publish blog posts to bring organic traffic to your site.
• Word-of-mouth : Encourage customers to spread the word.
• YouTube videos : Start a channel to showcase your products.

Pro Tip: Google ads and LinkedIn ads regularly offer discounts or free ad money; consider using these promos to try online advertisements out.

8 . Grow your business.

You’ve heard it said that in business, you’re either growing or you’re dying. Here are a couple of tips for growing your business online:

• Reduce the amount of time it takes online viewers to receive value from you and your brand.
• Answer the questions no one in your industry is answering — for example, a lot of companies won’t talk about pricing, forcing customers to keep looking for someone who will.
• Create a dynamic website that changes with the times. Update your images and writing to reflect what’s happening with your business now, and ensure your website isn’t dating you.
• Invest in content and SEO . They aren’t cheap, but they are really important for being found online, organically.

Pro tip: Check out this blog on how to become an SEO expert, according to HubSpot’s SEO team.

9. Watch your income and expenditures closely.

The first year of your business is an essential set point for discovering your overhead and your profit. Have a date in mind of when you want your business to start turning a profit and a solid plan for if you aren’t meeting that goal. Read further on potential exit strategies below.

Pro tip: Use a free business budget template to monitor your finances.

10. Plan for an exit strategy.

If you’re like me, you didn’t consider an exit strategy when thinking up your business. You probably assumed you’d run your business for the foreseeable future. However, economic uncertainty or unexpected success can both impact the end of your business. In fact, 90% of startups fail , which makes it a wise choice to know under what circumstances you would close down your business.

You could also experience unexpected buzz and success and be offered a buyout. A good exit strategy will plan for this as well. What amount of money would make selling worth it? Consider also how long you would have to run your business before considering offers. Some want to sell high and fast, whereas other business owners want to see where things go during a set amount of time.

An exit strategy could also include who you want to inherit your business, maybe family or an employee.

Pro tip: Check out this blog on the importance of having an exit strategy.

Next Steps: Getting Ready to Launch Your Business

I know from experience that being a small business owner isn’t easy, but with the right plan, you can set up your business for success. Be sure to check and know your requirements, have a solid business plan, and submit your legal paperwork before you take your business live. Once you have a solid business plan and the financing to execute your goals, you’ll be well on the path to launching a successful enterprise.

Editor’s note: This post was originally published in August 2019 and has been updated for comprehensiveness.

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How to Write a Business Plan: Beginner’s Guide (& Templates)

Written by: Chloe West

Thinking about starting a business? One of the first steps you’ll need to take is to write a business plan. A business plan can help guide you through your financial planning, marketing strategy, unique selling point and more.

Making sure you start your new business off on the right foot is key, and we’re here to help. We’ve put together this guide to help you write your first business plan. Or, you can skip the guide and dive right into a business plan template .

Ready to get started?

Here’s a short selection of 8 easy-to-edit business plan templates you can edit, share and download with Visme. View more templates below:

8-Step Process for Writing a Business Plan

What is a business plan, why is a business plan important, step #1: write your executive summary, step #2: put together your company description, step #3: conduct your market analysis, step #4: research your competition, step #5: outline your products or services, step #6: summarize your financial plan, step #7: determine your marketing strategy, step #8: showcase your organizational chart, 14 business plan templates to help you get started.

A business plan is a document that helps potential new business owners flesh out their business idea and put together a bird’s eye view of their business. Writing a business plan is an essential step in any startup’s ideation process.

Business plans help determine demographics, market analysis, competitive analysis, financial projections, new products or services, and so much more.

Each of these bits of information are important to have on hand when you’re trying to start a business or pitching investors for funds.

Here’s an example of a business plan that you can customize to incorporate your own business information.

We’re going to walk you through some of the most important parts of your business plan as well as how to write your own business plan in 8 easy steps.

If you’re in the beginning stages of starting a business , you might be wondering if it’s really worth your time to write out your business plan. 

We’re here to tell you that it is.

A business plan is important for a number of reasons, but mostly because it helps to set you up for success right from the start.

Here are four reasons to prove to you why you need to start your business off on the right foot with a plan.

Reason #1: Set Realistic Goals and Milestones

Putting together a business plan helps you to set your objectives for growth and make realistic goals while you begin your business. 

By laying out each of the steps you need to take in order to build a successful business, you’re able to be more reasonable about what your timeline is for achieving everything as well as what your financial projections are.

The best way to set goals is using the SMART goals guidelines, outlined below.

Reason #2: Grow Your Business Faster

Having a business plan helps you be more organized and strategic, improving the overall performance of your business as you start out. In fact, one study found that businesses with a plan grow 30% faster than businesses that don’t.

Doesn’t that sound reason enough alone to start out your business venture with a solidified plan? We thought so too, but we’ve still got two more reasons.

Reason #3: Minimize Risk

Starting a new business is uncharted territory. However, when you start with a roadmap for your journey, it makes it easier to see success and minimize the risks that come with startups.

Minimize risk and maximize profitability by documenting the most important parts of your business planning.

Reason #4: Secure Funding

And finally, our last reason that business plans are so important is that if you plan to pitch investors for funding for your new venture, they’re almost always going to want to see a detailed business plan before deciding whether or not to invest.

You can easily create your business plan and investor pitch deck right here with Visme. Just sign up for a free account below to get started. 

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The executive summary is a brief overview of your entire business plan, giving anyone who reads through your document a quick understanding of what they’re going to learn about your business idea.

However, you need to remember that some of the people who are going to read your business plan don’t want to or have time to read the entire thing. So your executive summary needs to incorporate all of the most important aspects of your plan.

Here’s an example of an executive summary from a business plan template you can customize and turn into your own.

Your executive summary should include:

• Key objective(s)
• Market research
• Competitor information
• Products/services
• Value proposition
• Overview of your financial plan
• How you’re going to actually start your business

One thing to note is that you should actually write your executive summary after the rest of your business plan so that you can properly summarize everything you’ve already created.

So at this point, simply leave a page blank for your executive summary so you can come back to it at the end of your business plan.

The next step is to write out a full description of your business and its core offerings. This section of your business plan should include your mission statement and objectives, along with your company history or overview.

In this section, you may also briefly describe your business formation details from a legal perspective.

Mission Statement

Don’t spend too much time trying to craft this. Your mission statement is a simple “why” you started this business. What are you trying to achieve? Or what does your business solve?

This can be anything from one single quote or a paragraph, but it doesn’t need to be much longer than that. In fact, this could be very similar to your value proposition.

What are your goals? What do you plan to achieve in the first 90 days or one year of your business? What kind of impact do you hope to make on the market?

These are all good points to include in your objectives section so anyone reading your business plan knows upfront what you hope to achieve.

History or Overview

If you’re not launching a brand new business or if you’ve previously worked on another iteration of this business, let potential investors know the history of your company.

If not, simply provide an overview of your business, sharing what it does or what it will do.

Your third step is to conduct a market analysis so you know how your business will fit into its target market. This page in your business plan is simply meant to summarize your findings. Most of your time should be spent actually doing the research.

Your market analysis needs to look at things like:

• Market size, and if it’s grown in recent years or shrinking
• The segment of the market you plan to target
• Demographics and behavior of your target audience
• The demand for your product or service
• Your competitive advantage or differentiation strategy
• The average price of your product or service

Put together a summary of your market analysis and industry research in a 1-2 page format, like we see below.

Your next step is to conduct a competitive analysis. While you likely touched on this briefly during your market analysis, now is the time to do a deep dive so that you have a good grasp on what your competitors are doing and how they are generating customers.

Start by creating a profile of all your existing competitors, or at the very least, your closest competitors – the ones who are offering very similar products or services to you, or are in a similar vicinity (if you’re opening a brick and mortar store).

Focus on their strengths and what they’re doing really well so that you can emulate their best qualities in your own way. Then, look at their weaknesses and what your business can do better.

Take note of their current marketing strategy, including the outlets you see a presence, whether it’s on social media, you hear a radio ad, you see a TV ad, etc. You won’t always find all of their marketing channels, but see what you can find online and on their website.

After this, take a minute to identify potential competitors based on markets you might try out in the future, products or services you plan to add to your offerings, and more.

Then put together a page or two in your business plan that highlights your competitive advantage and how you’ll be successful breaking into the market.

Step five is to dedicate a page to the products or services that your business plans to offer.

Put together a quick list and explanation of what each of the initial product or service offerings will be, but steer clear of industry jargon or buzzwords. This should be written in plain language so anyone reading has a full understanding of what your business will do.

You can have a simple list like we see in the sample page above, or you can dive a little deeper. Depending on your type of business, it might be a good idea to provide additional information about what each product or service entails.

The next step is to work on the financial data of your new business. What will your overhead be? How will your business make money? What are your estimated expenses and profits over the first few months to a year? The expenses should cover all the spending whether they are recurring costs or just one-time LLC filing fees .

There is so much that goes into your financial plan for a new business, so this is going to take some time to compile. Especially because this section of your business plan helps potential cofounders or investors understand if the idea is even viable.

Your financial plan should include at least five major sections:

• Sales Forecast: The first thing you want to include is a forecast or financial projection of how much you think your business can sell over the next year or so. Break this down into the different products, services or facets of your business.
• Balance Sheet: This section is essentially a statement of your company’s financial position. It includes existing assets, liabilities and equity to demonstrate the company’s overall financial health.
• Income Statement: Also known as a profit and loss statement (P&L), this covers your projected expenses and revenue, showcasing whether your business will be profitable or not.
• Operating Budget: A detailed outline of your business’s income and expenses. This should showcase that your business is bringing in more than it’s spending.
• Cash Flow Statements: This tracks how much cash your business has at any given point, regardless of whether customers or clients have paid their bills or have 30-60+ days to do so.

While these are the most common financial statements, you may discover that there are other sections that you want to include or that lenders may want to see from you.

You can automate the process of looking through your documents with an OCR API , which will collect the data from all your financial statements and invoices.

The next step is coming up with a successful marketing plan so that you can actually get the word out about your business. 

Throughout your business plan, you’ve already researched your competitors and your target market, both of which are major components of a good marketing strategy. You need to know who you’re marketing to, and you want to do it better than your competition.

On this page or throughout this section of your business plan, you need to focus on your chosen marketing channels and the types of marketing content you plan to create.

Start by taking a look at the channels that your competitors are on and make sure you have a good understanding of the demographics of each channel as well. You don’t want to waste time on a marketing channel that your target audience doesn’t use.

Then, create a list of each of your planned marketing avenues. It might look something like:

• Social media ( Facebook, Instagram, Pinterest)
• Email newsletter
• Digital ads

Depending on the type of business you’re starting, this list could change quite a bit — and that’s okay. There is no one-size-fits-all marketing strategy, and you need to find the one that brings in the highest number of potential customers.

Your last section will be all about your leadership and management team members. Showcasing that you have a solid team right from the start can make potential investors feel better about funding your venture.

You can easily put together an organizational chart like the one below, with the founder/CEO at the top and each of your team leaders underneath alongside the department they’re in charge of.

Simply add an organizational chart like this as a page into your overall business plan and make sure it matches the rest of your design to create a cohesive document.

If you want to create a good business plan that sets your new business up for success and attracts new investors, it’s a good idea to start with a template. 

We’ve got 14 options below from a variety of different industries for you to choose from. You can customize every aspect of each template to fit your business branding and design preferences.

Template #1: Photography Business Plan Template

This feminine and minimalistic business plan template is perfect for getting started with any kind of creative business. Utilize this template to help outline the step-by-step process of getting your new business idea up and running.

Template #2: Real Estate Business Plan Template

Looking for a more modern business plan design? This template is perfect for plainly laying out each of your business plans in an easy-to-understand format. Adjust the red accents with your business’s colors to personalize this template.

Template #3: Nonprofit Business Plan Template

Creating a business and marketing plan for your nonprofit is still an essential step when you’re just starting out. You need to get the word out to increase donations and awareness for your cause.

Template #4: Restaurant Business Plan Template

If your business plan needs to rely heavily on showcasing photos of your products (like food), this template is perfect for you. Get potential investors salivating at the sight of your business plan, and they’re sure to provide the capital you need.

Template #5: Fashion Business Plan Template

Serifs are in. Utilize this template with stunning serif as all the headers to create a contemporary and trendy business plan design that fits your business. Adjust the colors to match your brand and easily input your own content.

Template #6: Daycare Business Plan Template

Creating a more kid-friendly or playful business? This business plan template has bold colors and design elements that will perfectly represent your business and its mission. 

Use the pages you need, and remove any that you don’t. You can also duplicate pages and move the elements around to add even more content to your business plan.

Template #7: Consulting Business Plan Template

This classic business plan template is perfect for a consulting business that wants to use a stunning visual design to talk about its services.

Template #8: Coffee Shop Business Plan Template

Customize this coffee shop business plan template to match your own business idea. Adjust the colors to fit your brand or industry, replace photos with your own photography or stock photos that represent your business, and insert your own logo, fonts and colors throughout.

Template #9: SaaS Business Plan Template

A SaaS or service-based company also needs a solid business plan that lays out its financials, list of services, target market and more. This template is the perfect starting point.

Template #10: Small Business Plan Template

Every startup or small business needs to start out with a strong business plan in order to start off on the right foot and set yourself up for success. This template is an excellent starting point for any small business.

Template #11: Ecommerce Business Plan Template

An ecommerce business plan is ideal for planning out your pricing strategy of all of your online products, as well as the site you plan to use for setting up your store, whether WordPress, Shopify, Wix or something else.

Template #12: Startup Business Plan Template

Customize this template and make it your own! Edit and Download  

This is another generic business plan template for any type of startup to customize. Switch out the content, fonts and colors to match your startup branding and increase brand equity.

Template #13: One-Page Business Plan Template

Want just a quick business plan to get your idea going before you bite the bullet and map out your entire plan? This one-page template is perfect for those just starting to flesh out a new business idea.

Template #14: Salon Business Plan Template

This salon business plan template is easy on the design and utilizes a light color scheme to put more focus on the actual content. You can use the design as is or keep it as a basis for your own design elements.

Create Your Own Business Plan Today

Ready to write your business plan? Once you’ve created all of the most important sections, get started with a business plan template to really wow your investors and organize your startup plan.

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The Importance of Market Research

Creating a business plan, legal requirements, exploring funding options, crafting a marketing strategy, managing and growing your business, how do i start a small business for beginners, how do i create a business plan, what are six ways to grow and scale a business, the bottom line.

• Small Business
• How to Start a Business

Starting a Small Business: Your Complete How-to Guide

From market research to managing growth

• How to Start a Business: A Comprehensive Guide and Essential Steps
• How to Do Market Research, Types, and Example
• Marketing Strategy: What It Is, How It Works, How To Create One
• Marketing in Business: Strategies and Types Explained
• What Is a Marketing Plan? Types and How to Write One
• Business Development: Definition, Strategies, Steps & Skills
• Business Plan: What It Is, What's Included, and How to Write One
• Small Business Development Center (SBDC): Meaning, Types, Impact
• How to Write a Business Plan for a Loan
• Business Startup Costs: It’s in the Details
• Startup Capital Definition, Types, and Risks
• Bootstrapping Definition, Strategies, and Pros/Cons
• Crowdfunding: What It Is, How It Works, and Popular Websites
• Starting a Business with No Money: How to Begin
• A Comprehensive Guide to Establishing Business Credit
• Equity Financing: What It Is, How It Works, Pros and Cons
• Best Startup Business Loans
• Sole Proprietorship: What It Is, Pros & Cons, and Differences From an LLC
• Partnership: Definition, How It Works, Taxation, and Types
• What is an LLC? Limited Liability Company Structure and Benefits Defined
• Corporation: What It Is and How to Form One
• Starting a Small Business: Your Complete How-to Guide CURRENT ARTICLE
• Starting an Online Business: A Step-by-Step Guide
• How to Start Your Own Bookkeeping Business: Essential Tips
• How to Start a Successful Dropshipping Business: A Comprehensive Guide

The U.S. is home to 33.2 million small businesses, which drive over 43% of GDP.   If you are looking to start a business, there are key factors to consider—from market research and creating a business plan to scaling your business. These factors are critical to your journey and can make a big difference no matter what stage of the process you are in.

Entrepreneurs who take concrete action can differentiate themselves from competitors, innovate, and grow. For successful entrepreneurs, the execution of the business is often what means the most. 

Key Takeaways

• Starting a small business involves extensive market research of your target audience, competitors, and gaining a deep understanding of the industry.
• It is important to build a comprehensive business plan that includes the product or service description, your target customers, financial projections, and all other key details.
• Understanding the legal requirements of starting your business involves knowledge of business registration, permits, licensing, and other regulatory requirements.
• There are various types of funding channels for starting a business, including financing it yourself, securing external funding from your network, and applying for government and corporate grants and loans. 

Being clear about your business goals involves doing your research. Successful entrepreneurs often do extensive research on their field. This includes understanding their prospective customers, the technical aspects of the industry, and the challenges other businesses are facing. 

Understanding how other players operate in an industry is important. Attending conferences, joining associations, and building a network of people involved in the field can help you learn how decisions are made. Often, comprehensive market research takes six months to a year. 

Understanding Your Target Audience

Knowing your target market is critical for many reasons. These are the customers who are most likely to purchase your product, recommend it to friends, and become repeat buyers. Apart from driving your bottom line, having a strong understanding of your target audience will allow you to tailor your offering more effectively, reach your customers more efficiently, and manage customer expectations.

Compiling demographic data on age, family, wealth, and other factors can give you a clearer understanding of market demand for your product and your potential market size.

It’s important to ask, “Why would someone buy this and part with their discretionary income?” or “Will someone love this enough to tell someone about it?” At the heart of these questions is understanding whether your business solves a key problem, as well as whether it delivers the “more” that connects to your audiences’ human emotions.

Assessing Market Trends and Opportunities

To find an advantage in a given market, look at key market trends in customer behavior and the business landscape. Explore the state of business conditions and consumer spending, along with the economic environment and how interest rates may affect financing and business growth.

Several resources are available to dive into market trends across industries, such as Statistics of U.S. Businesses and the U.S. Census Business Builder . To analyze the competitive landscape, and in turn, identify key opportunities, Porter's 5 Forces is a classic model to help businesses build their competitive strategy.

A business plan is a road map for achieving your business goals. It outlines the capital that you need, the personnel to make it happen, and the description of your product and prospective customers.

There are a number of models for creating a business plan. The Small Business Administration (SBA) , for instance, provides a format that includes the following nine sections:

• Executive summary: This should be a description of your company and its potential for success. The executive summary can cover your mission statement, employees, location, and growth plan.
• Company description: This is where you detail what your business offers, its competitive advantages, and your strengths as a business.
• Market analysis: Lay out how your company is positioned to perform well in your industry. Describe market trends and themes and your knowledge of successful competitors.
• Organization and management: Who is running your company, and how is your business structured? Include an organizational chart of your management team. Discuss if your business will be incorporated as a business C or S corporation, a limited partnership, a limited liability company, or a sole proprietorship. 
• Service or product line: Here is where you describe how your business will solve a problem and why this will benefit customers. Describe how your product lifecycle would unfold.
• Marketing and sales: Detail your marketing strategy and how this will reach your customers and drive return on investment. 
• Funding request: If you're looking for financing, lay out the capital you’re requesting under a five-year horizon and where, in detail, it will be allocated, such as salaries, materials, or equipment. 
• Financial projections: This section shows the five-year financial outlook for your company and ties these to your request for capital.

Having a coherent business plan is important for businesses looking to raise cash and crystallize their business goals.

Setting Goals and Strategies

Another key aspect of a business plan is setting realistic goals and having a strategy to make these a reality. Having a clear direction will help you stay on track within specified deadlines. In many ways, it allows companies to create a strategic plan that defines measurable actions and is coupled with an honest assessment of the business, taking into account its resources and competitive environment. Strategy is a top-down look at your business to achieve these targets.

Financial Projections and Budgeting

Often, entrepreneurs underestimate the amount of funding needed to start a business. Outlining financial projections shows how money will be generated, where it will come from, and whether it can sustain growth. 

This provides the basis for budgeting the costs to run a business and get it off the ground. Budgeting covers the expenses and income generated from the business, which include salaries and marketing expenses and projected revenue from sales.

Another important aspect of starting a business are the legal requirements that enable you to operate under the law. The legal structure of a business will impact your taxes, your liability, and how you operate.

Businesses may consider the following structures in which to operate:

• Corporation
• Limited Liability Company (LLC)
• Partnership
• Sole Proprietorship

Each has different legal consequences, from regulatory burdens to tax advantages to liability being shifted to the business instead of the business owner.

Registering Your Business

Now that you have your business structure outlined, the next step is registering your business . Your location is the second key factor in how you’ll register your business. In many cases, small businesses can register their business name with local and state government authorities. 

If your business is being conducted under your legal name, registration is not required. However, such a business structure may not benefit from liability protection, along with certain legal and tax advantages. Often, registering your businesses costs $300 or less.

Before filing, a business structured as a corporation, LLC, or partnership requires a registered agent in its state. These agents handle the legal documents and official papers on your behalf.

Businesses that are looking to trademark their product, brand, or business, can file with the United States Patent and Trademark Office.

Understanding Permits and Licenses

If your business conducts certain activities that are regulated by a federal agency, you’re required to get a permit or license. A list of regulated activities can be found on the SBA website, and includes activities such as agriculture, alcoholic beverages, and transportation.

There are many different ways to fund a business. One of the key mistakes entrepreneurs make is not having enough capital to get their business running . The good news is that there are several channels to help make this happen, given the vital role entrepreneurs play in creating jobs and boosting productivity in the wider economy.

Self-Funding vs. External Funding

Bootstrapping, the term commonly used to describe self-funding your business, is where companies tap into their own cash or network of family and friends for investment. While the advantage of self-funding is having greater control, the downside is that it often involves more personal risk.

External funding involves funding from bank loans, crowdfunding, or venture capital , among other sources. These may provide additional buffers and enable you to capture growth opportunities. The drawback is less freedom and more stringent requirements for paying back these funds.

Grant and Loan Opportunities

Today, there are thousands of grants designed especially for small businesses from the government, corporations, and other organizations. The U.S. Chamber of Commerce provides a weekly update of grants and loans available to small businesses. 

For instance, Business Warrior offers loans between $5,000 and $50,000 to small business owners. As another example, Go. Be. Elevate Fund offers $4,000 to grant recipients who are women and/or people of color business owners to help them grow their businesses.

When it comes to marketing, there is a classic quote from Milan Kundera: “Business has only two functions—marketing and innovation." In order to reach customers, a business needs a marketing strategy that attracts and retains customers and expands its customer base.

To gain an edge, small businesses can utilize social media, email marketing, and other digital channels to connect and engage with customers.

Branding Your Business

Building a successful brand goes hand in hand with building a great experience for the customer. This involves meeting the expectations of your customer. What is your brand offering? Is it convenience, luxury, or rapid access to a product? Consider how your brand meets a customer's immediate need or the type of emotional response it elicits. Customer interaction, and in turn loyalty to your brand, is influenced, for example, by how your brand may align with their values, how it shifts their perception, or if it resolves customer frustration.

Digital Marketing and Social Media

We live in a digital-first world, and utilizing social media channels can help your business reach a wider audience and connect and engage in real time. Given that a strong brand is at the heart of successful companies, it often goes without saying that cultivating a digital presence is a necessity in order to reach your customers. 

According to HubSpot’s 2023 report, The State of Consumer Trends, 41% of the 600-plus consumers surveyed discovered new products on social media and 17% bought a product there in the past three months.

Managing a business has its challenges. Finding the right personnel to run operations, manage the day-to-day, and reach your business objectives takes time. Sometimes, businesses may look to hire experts in their field who can bring in specialized knowledge to help their business grow, such as data analysts, marketing specialists, or others with niche knowledge relevant to their field.

Hiring and Training Staff

Finding the right employees involves preparing job descriptions, posting on relevant job boards such as LinkedIn, and effectively screening applicants. Careful screening may involve a supplemental test, reviewing a candidate's portfolio, and asking situational and behavioral questions in the interview. These tools will help you evaluate applicants and improve the odds that you'll find the people you are looking for.

Once you have hired a new employee, training is the next essential step. On average, it takes about 62 hours to train new employees. Effectively training employees often leads to higher retention. While on-the-job training is useful, consider having an onboarding plan in place to make the transition clear while outlining expectations for the job.

Scaling Your Business

Growing your business also requires strategy. According to Gino Chirio, executive vice president at the consultancy group Maddock Douglas, there are six ways that companies can grow their business to drive real growth and expansion:

• New processes: Boost margins by cutting costs.
• New experiences: Connect with customers in powerful ways to help increase retention.
• New features: Provide advancements to your existing product or service.
• New customers: Expand into new markets, or find markets where your product addresses a different need.
• New offerings: Offer a new product.
• New models: Utilize new business models, such as subscription-based services, fee-for-service, or advertising-based models.

With these six ways to grow a business, it is important to consider the risk, investment, and time involved. Improving your margins through new processes is often the most straightforward way to grow. Offering new features is also effective since it is tailored to your existing market with products you have already delivered.

By contrast, offering new products may involve higher risk since these have not been tested in the market. However, they may offer higher reward, especially if you have a first-mover advantage and release your product in the market before the competition.

A good place to start building a business is to understand the following core steps that are involved in an entrepreneur's journey : market research, creating a business plan, knowing the legal requirements, researching funding options, developing a marketing strategy, and business management.

A business plan is made up of a number of primary components that help outline your business goals and company operations in a clear, coherent way. It includes an executive summary, company description, market analysis, organization and management description, service or product line description, marketing and sales plan, funding requests (optional), and financial projections.

Business growth can fall into the following six categories, with each having varying degrees of risk and investment: new processes, new experiences, new features, new customers, new offerings, and new models.

Knowing how to start a small business involves the key steps of market research, setting up a business plan, understanding the legal requirements, exploring funding options, crafting a marketing strategy, and managing your business. 

For aspiring small business owners, these steps can help you successfully deliver your product or service to the market, and ultimately grow. While it can take a considerable amount of work, the payoffs are manifold: independence of work, personal fulfillment, financial reward, and following your passion.

U.S. Chamber of Commerce. " The State of Small Business Now ."

U.S. Small Business Administration. " Market Research and Competitive Analysis ."

U.S. Small Business Administration." Write Your Business Plan ."

U.S. Small Business Administration. " Choose a Business Structure ."

U.S. Small Business Administration. " Register Your Business ."

U.S. Small Business Administration. " Apply for Licenses and Permits ."

U.S. Small Business Administration. " Fund Your Business ."

U.S. Chamber of Commerce. " 52 Grants, Loans and Programs to Benefit Your Small Business ."

Ogilvy. " Behind Every Brand Is a Great Experience, and Vice Versa—Why Today's Customer Expects Synergy ."

HubSpot. " The State of Consumer Trends in 2023 ."

Training Magazine. " 2022 Training Industry Report ."

Harvard Business Review. " The Six Ways to Grow a Company ."

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How to Write a Business Plan, Step by Step

Rosalie Murphy is a small-business writer at NerdWallet. Since 2021, she has covered business insurance, banking, credit cards and e-commerce software, and her reporting has been featured by The Associated Press, MarketWatch, Entrepreneur and many other publications. Rosalie holds a graduate certificate in Quantitative Business Management from Kent State University and is now pursuing an MBA. She is based in Chicago.

Ryan Lane is an editor on NerdWallet’s small-business team. He joined NerdWallet in 2019 as a student loans writer, serving as an authority on that topic after spending more than a decade at student loan guarantor American Student Assistance. In that role, Ryan co-authored the Student Loan Ranger blog in partnership with U.S. News & World Report, as well as wrote and edited content about education financing and financial literacy for multiple online properties, e-courses and more. Ryan also previously oversaw the production of life science journals as a managing editor for publisher Cell Press. Ryan is located in Rochester, New York.

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What is a business plan?

1. write an executive summary, 2. describe your company, 3. state your business goals, 4. describe your products and services, 5. do your market research, 6. outline your marketing and sales plan, 7. perform a business financial analysis, 8. make financial projections, 9. summarize how your company operates, 10. add any additional information to an appendix, business plan tips and resources.

A business plan outlines your business’s financial goals and explains how you’ll achieve them over the next three to five years. Here’s a step-by-step guide to writing a business plan that will offer a strong, detailed road map for your business.

ZenBusiness

A business plan is a document that explains what your business does, how it makes money and who its customers are. Internally, writing a business plan should help you clarify your vision and organize your operations. Externally, you can share it with potential lenders and investors to show them you’re on the right track.

Business plans are living documents; it’s OK for them to change over time. Startups may update their business plans often as they figure out who their customers are and what products and services fit them best. Mature companies might only revisit their business plan every few years. Regardless of your business’s age, brush up this document before you apply for a business loan .

» Need help writing? Learn about the best business plan software .

This is your elevator pitch. It should include a mission statement, a brief description of the products or services your business offers and a broad summary of your financial growth plans.

Though the executive summary is the first thing your investors will read, it can be easier to write it last. That way, you can highlight information you’ve identified while writing other sections that go into more detail.

» MORE: How to write an executive summary in 6 steps

Next up is your company description. This should contain basic information like:

Your business’s registered name.

Address of your business location .

Names of key people in the business. Make sure to highlight unique skills or technical expertise among members of your team.

Your company description should also define your business structure — such as a sole proprietorship, partnership or corporation — and include the percent ownership that each owner has and the extent of each owner’s involvement in the company.

Lastly, write a little about the history of your company and the nature of your business now. This prepares the reader to learn about your goals in the next section.

» MORE: How to write a company overview for a business plan

The third part of a business plan is an objective statement. This section spells out what you’d like to accomplish, both in the near term and over the coming years.

If you’re looking for a business loan or outside investment, you can use this section to explain how the financing will help your business grow and how you plan to achieve those growth targets. The key is to provide a clear explanation of the opportunity your business presents to the lender.

For example, if your business is launching a second product line, you might explain how the loan will help your company launch that new product and how much you think sales will increase over the next three years as a result.

» MORE: How to write a successful business plan for a loan

In this section, go into detail about the products or services you offer or plan to offer.

You should include the following:

An explanation of how your product or service works.

The pricing model for your product or service.

The typical customers you serve.

Your supply chain and order fulfillment strategy.

You can also discuss current or pending trademarks and patents associated with your product or service.

Lenders and investors will want to know what sets your product apart from your competition. In your market analysis section , explain who your competitors are. Discuss what they do well, and point out what you can do better. If you’re serving a different or underserved market, explain that.

Here, you can address how you plan to persuade customers to buy your products or services, or how you will develop customer loyalty that will lead to repeat business.

Include details about your sales and distribution strategies, including the costs involved in selling each product .

» MORE: R e a d our complete guide to small business marketing

If you’re a startup, you may not have much information on your business financials yet. However, if you’re an existing business, you’ll want to include income or profit-and-loss statements, a balance sheet that lists your assets and debts, and a cash flow statement that shows how cash comes into and goes out of the company.

Accounting software may be able to generate these reports for you. It may also help you calculate metrics such as:

Net profit margin: the percentage of revenue you keep as net income.

Current ratio: the measurement of your liquidity and ability to repay debts.

Accounts receivable turnover ratio: a measurement of how frequently you collect on receivables per year.

This is a great place to include charts and graphs that make it easy for those reading your plan to understand the financial health of your business.

This is a critical part of your business plan if you’re seeking financing or investors. It outlines how your business will generate enough profit to repay the loan or how you will earn a decent return for investors.

Here, you’ll provide your business’s monthly or quarterly sales, expenses and profit estimates over at least a three-year period — with the future numbers assuming you’ve obtained a new loan.

Accuracy is key, so carefully analyze your past financial statements before giving projections. Your goals may be aggressive, but they should also be realistic.

NerdWallet’s picks for setting up your business finances:

The best business checking accounts .

The best business credit cards .

The best accounting software .

Before the end of your business plan, summarize how your business is structured and outline each team’s responsibilities. This will help your readers understand who performs each of the functions you’ve described above — making and selling your products or services — and how much each of those functions cost.

If any of your employees have exceptional skills, you may want to include their resumes to help explain the competitive advantage they give you.

Finally, attach any supporting information or additional materials that you couldn’t fit in elsewhere. That might include:

Licenses and permits.

Equipment leases.

Bank statements.

Details of your personal and business credit history, if you’re seeking financing.

If the appendix is long, you may want to consider adding a table of contents at the beginning of this section.

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We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

Here are some tips to write a detailed, convincing business plan:

Avoid over-optimism: If you’re applying for a business bank loan or professional investment, someone will be reading your business plan closely. Providing unreasonable sales estimates can hurt your chances of approval.

Proofread: Spelling, punctuation and grammatical errors can jump off the page and turn off lenders and prospective investors. If writing and editing aren't your strong suit, you may want to hire a professional business plan writer, copy editor or proofreader.

Use free resources: SCORE is a nonprofit association that offers a large network of volunteer business mentors and experts who can help you write or edit your business plan. The U.S. Small Business Administration’s Small Business Development Centers , which provide free business consulting and help with business plan development, can also be a resource.

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Start your free trial with Shopify today—then use these resources to guide you through every step of the process.

How To Write a Business Plan in 9 Steps (2024)

Business plans aren’t just for entrepreneurs who need to secure funding—they can help you plan and evaluate new ideas or growth plans, too. Find out how to write a business plan and get the most out of the process in this comprehensive guide.

A great business plan can help you clarify your strategy, identify potential roadblocks, determine necessary resources, and evaluate the viability of your idea and growth plan before you start a business .

Not every successful business launches with a formal business plan, but many founders find value in taking time to step back, research their idea and the market they’re looking to enter, and understand the scope and the strategy behind their tactics. That’s where writing a business plan comes in.

Learn how to write a business plan with a step-by-step guide, get tips for getting the most of your plan, and see real business plan examples to inspire you.

What is a business plan?

A business plan is a strategic document that outlines a company's goals, strategies for achieving them, and the time frame for their achievement. It covers aspects like market analysis , financial projections, and organizational structure, serving as a roadmap for business growth and a tool to secure funding.

Often, financial institutions and investors need to see a business plan before funding any project. Even if you don’t plan to seek outside funding, a well-crafted plan becomes the guidance for your business as it scales.

How to write a business plan in 9 steps

• Draft an executive summary.
• Write a company description.
• Perform a market analysis.
• Outline the management and organization.
• List your products and services.
• Perform customer segmentation.
• Define a marketing plan.
• Provide a logistics and operations plan.
• Make a financial plan.

Few things are more intimidating than a blank page. Starting your business plan with a structured outline and key elements for what you’ll include in each section is the best first step you can take.

Since an outline is such an important step in the process of writing a business plan, we’ve put together a high-level overview to get you started (and avoid the terror of facing a blank page).

Once you have your business plan template in place, it’s time to fill it in. We’ve broken it down by section to help you build your plan step by step.

1. Draft an executive summary.

A good executive summary is one of the most crucial sections of your plan—it’s also the last section you should write.

The executive summary distills everything that follows and gives time-crunched reviewers (e.g., potential investors and lenders) a high-level overview of your business that persuades them to read further.

Again, it’s a summary, so highlight the key points you’ve uncovered while writing your plan. If you’re writing for your own planning purposes, you can skip the summary altogether—although you might want to give it a try anyway, just for practice.

An executive summary shouldn’t exceed one page. Admittedly, that space constraint can make squeezing in all of the salient information a bit stressful—but it’s not impossible. Your business plan’s executive summary should include:

• Business concept. What does your business do?
• Business goals and vision. What does your business want to do?
• Product description and differentiation. What do you sell, and why is it different?
• Target market. Who do you sell to?
• Marketing strategy. How do you plan on reaching your customers?
• Current financial state. What do you currently earn in revenue?
• Projected financial state. What do you foresee earning in revenue?
• The ask. How much money are you asking for?
• The team. Who’s involved in the business?

2. Write a company description.

This section of your business plan should answer two fundamental questions: who are you, and what do you plan to do? 

Answering these questions with a company description provides an introduction to why you’re in business, why you’re different, what you have going for you, and why you’re a good investment. 

For example, clean makeup brand Saie shares a letter from its founder on the company’s mission and why it exists.

Clarifying these details is still a useful exercise, even if you’re the only person who’s going to see them. It’s an opportunity to put to paper some of the more intangible facets of your business, like your principles, ideals, and cultural philosophies.

Here are some of the components you should include in your company description:

• Your business structure (Are you a sole proprietorship, general partnership, limited partnership, or incorporated company?)
• Your business model
• Your industry
• Your business’s vision, mission, and value proposition
• Background information on your business or its history
• Business objectives, both short and long term
• Your team, including key personnel and their salaries

Brand values and goals

To define your brand values , think about all the people your company is accountable to, including owners, employees, suppliers, customers, and investors. Now consider how you’d like to conduct business with each of them. As you make a list, your core values should start to emerge.

Your company description should also include both short- and long-term goals. Short-term goals, generally, should be achievable within the next year, while one to five years is a good window for long-term goals. Make sure your goal setting includes SMART goals : specific, measurable, attainable, realistic, and time-bound.

Vision and mission statements

Once you know your values, you can write a mission statement . Your statement should explain, in a convincing manner, why your business exists, and should be no longer than a single sentence.

Next, craft your vision statement : What impact do you envision your business having on the world once you’ve achieved your vision? Phrase this impact as an assertion—begin the statement with “We will” and you’ll be off to a great start. Your vision statement, unlike your mission statement, can be longer than a single sentence, but try to keep it to three at most. The best vision statements are concise.

3. Perform a market analysis.

No matter what type of business you start, it’s no exaggeration to say your market can make or break it. Choose the right market for your products—one with plenty of customers who understand and need your product—and you’ll have a head start on success. If you choose the wrong market, or the right market at the wrong time, you may find yourself struggling for each sale.

Market analysis is a key section of your business plan, whether or not you ever intend for anyone else to read it.

This is why market research and analysis is a key section of your business plan, whether or not you ever intend for anyone else to read it. It should include an overview of how big you estimate the market is for your products, an analysis of your business’s position in the market, and an overview of the competitive landscape. Thorough research supporting your conclusions is important both to persuade investors and to validate your own assumptions as you work through your plan.

Here is an example to illustrate how to approach this section:

How big is your potential market?

The potential market is an estimate of how many people need your product. While it’s exciting to imagine sky-high sales figures, you’ll want to use as much relevant independent data as possible to validate your estimated potential market.

Since this can be a daunting process, here are some general tips to help you begin your research:

• Understand your ideal customer profile. Look for government data about the size of your target market , learn where they live, what social channels they use, and their shopping habits.
• Research relevant industry trends and trajectory. Explore consumer trends and product trends in your industry by looking at Google Trends, trade publications, and influencers in the space.
• Make informed guesses. You’ll never have perfect, complete information about your total addressable market. Your goal is to base your estimates on as many verifiable data points as necessary.

Some sources to consult for market data include government statistics offices, industry associations, academic research, and respected news outlets covering your industry.

Read more: What is a Marketing Analysis? 3 Steps Every Business Should Follow

SWOT analysis

A SWOT analysis looks at your strengths, weaknesses, opportunities, and threats. What are the best things about your company? What are you not so good at? What market or industry shifts can you take advantage of and turn into opportunities? Are there external factors threatening your ability to succeed?

SWOT is often depicted in a grid or visual way. With this visual presentation, your reader can quickly see the factors that may impact your business and determine your competitive advantage in the market.

Competitive analysis

There are three overarching factors you can use to differentiate your business in the face of competition:

• Cost leadership. You have the capacity to maximize profits by offering lower prices than the majority of your competitors. Examples include companies like Mejuri and Endy .
• Differentiation. Your product or service offers something distinct from the current cost leaders in your industry and banks on standing out based on your uniqueness. Think of companies like Knix and QALO .
• Segmentation. You focus on a very specific, or niche, target market, and aim to build traction with a smaller audience before moving on to a broader market. Companies like TomboyX and Heyday Footwear are great examples of this strategy.

To understand which is the best fit, you’ll need to understand your business as well as the competitive landscape.

You’ll always have competition in the market, even with an innovative product, so it’s important to include a competitive overview in your business plan. If you’re entering an established market, include a list of a few companies you consider direct competitors and explain how you plan to differentiate your products and business from theirs.

For example, if you’re selling jewelry , your competitive differentiation could be that, unlike many high-end competitors, you donate a percentage of your profits to a notable charity or pass savings on to your customers.

If you’re entering a market where you can’t easily identify direct competitors, consider your indirect competitors—companies offering products that are substitutes for yours. For example, if you’re selling an innovative new piece of kitchen equipment, it’s too easy to say that because your product is new, you have no competition. Consider what your potential customers are doing to solve the same problems.

4. Outline the management and organization.

If you have a management team, use an organizational chart to show your company’s internal structure, including the roles, responsibilities, and relationships between people in your chart. Communicate how each person will contribute to the success of your startup.

5. List your products and services.

Your products or services will feature prominently in most areas of your business plan, but it’s important to provide a section that outlines key details about them for interested readers.

If you sell many items, you can include more general information on each of your product lines. If you only sell a few, provide additional information on each. For example, bag shop BAGGU sells a large selection of different types of bags, in addition to home goods and other accessories. Its business plan would list out those categories and key details about the products within each.

Describe new products you’ll launch in the near future and any intellectual property you own. Express how they’ll improve profitability. It’s also important to note where products are coming from—handmade crafts are sourced differently than trending products for a dropshipping business, for instance.

6. Perform customer segmentation.

To give a holistic overview of your ideal customer, describe a number of general and specific demographic characteristics. Customer segmentation often includes:

• Where they live.
• Their age range.
• Their level of education.
• Some common behavior patterns.
• How they spend their free time.
• Where they work.
• What technology they use.
• How much they earn.
• Where they’re commonly employed.
• Their values, beliefs, or opinions.

This information will vary based on what you’re selling, but you should be specific enough that it’s unquestionably clear who you’re trying to reach—and more importantly, why you’ve made the choices you have based on who your customers are and what they value.

For example, a college student has different interests, shopping habits, and pricing sensitivity than a 50-year-old executive at a Fortune 500 company. Your business plan and decisions would look very different based on which one was your ideal customer.

Put your customer data to work with Shopify’s customer segmentation

Shopify’s built-in segmentation tools help you discover insights about your customers, build segments as targeted as your marketing plans with filters based on your customers’ demographic and behavioral data, and drive sales with timely and personalized emails.

7. Define a marketing plan.

If you’re planning to invest heavily in Instagram marketing or TikTok ads , for example, it might make sense to include whether Instagram and TikTok are a leading platform for your audience—if it’s not, that might be a sign to rethink your marketing plan.

Market your business with Shopify’s customer marketing tools

Shopify has everything you need to capture more leads, send email campaigns, automate key marketing moments, segment your customers, and analyze your results. Plus, it’s all free for your first 10,000 emails sent per month.

Most marketing plans include information on four key subjects. How much detail you present on each will depend on both your business and your plan’s audience.

• Price:  How much do your products cost, and why have you made that decision?
• Product:  What are you selling and how do you differentiate it in the market?
• Promotion:  How will you get your products in front of your ideal customer?
• Place:  Where will you sell your products? On what channels and in which markets?

Promotion may be the bulk of your plan since you can more readily dive into tactical details, but the other three areas should be covered at least briefly—each is an important strategic lever in your marketing mix.

Here is an example of a marketing plan for a new business:

8. Provide a logistics and operations plan.

Logistics and operations are the workflows you’ll implement to make your business idea a reality. If you’re writing a business plan for your own planning purposes, this is still an important section to consider, even though you might not need to include the same level of detail as if you were seeking investment.

Cover all parts of your planned operations, including:

• Suppliers . Where do you get the raw materials you need for production, or where are your products produced?
• Production . Will you make, manufacture, wholesale , or dropship your products? How long does it take to produce your products and get them shipped to you? How will you handle a busy season or an unexpected spike in demand?
• Facilities . Where will you and any team members work? Do you plan to have a physical retail space? If yes, where?
• Equipment . What tools and technology do you require to be up and running? This includes everything from computers to lightbulbs and everything in between.
• Shipping and fulfillment. Will you be handling all the fulfillment tasks in-house, or will you use a third-party fulfillment partner?
• Inventory . How much will you keep on hand, and where will it be stored? How will you ship it to partners if required, and how will you approach inventory management ?

This section should signal to your reader that you’ve got a solid understanding of your supply chain and strong contingency plans in place to cover potential uncertainty. If your reader is you, it should give you a basis to make other important decisions, like how to price your products to cover your estimated costs, and at what point you plan to break even on your initial spending.

9. Make a financial plan.

The level of detail required in your financial plan will depend on your audience and goals, but typically you’ll want to include three major views of your financials: an income statement, a balance sheet, and a cash-flow statement. It also may be appropriate to include financial data and projections.

Here’s a spreadsheet template that includes everything you’ll need to create an income statement, balance sheet, and cash-flow statement, including some sample numbers. You can edit it to reflect projections if needed.

Let’s review the types of financial statements you’ll need.

Income statements

Your income statement is designed to give readers a look at your revenue sources and expenses over a given time period. With those two pieces of information, they can see the all-important bottom line or the profit or loss your business experienced during that time. If you haven’t launched your business yet, you can project future milestones of the same information.

Balance sheets

Your balance sheet offers a look at how much equity you have in your business. On one side, you list all your business assets (what you own), and on the other side, all your liabilities (what you owe). This provides a snapshot of your business’s shareholder equity, which is calculated as:

Assets - Liabilities = Equity

Cash flow statements

Your cash flow statement is similar to your income statement, with one important difference: it takes into account when revenues are collected and when expenses are paid.

When the cash you have coming in is greater than the cash you have going out, your cash flow is positive. When the opposite scenario is true, your cash flow is negative. Ideally, your cash flow statement will help you see when cash is low, when you might have a surplus, and where you might need to have a contingency plan to access funding to keep your business solvent .

It can be especially helpful to forecast your cash-flow statement to identify gaps or negative cash flow and adjust operations as required.

📚 Read more: What Is Cash Flow Management: Template and Examples

Why write a business plan?

Investors rely on business plans to evaluate the feasibility of a business before funding it, which is why business plans are commonly associated with getting a loan. 

Business plans also help owners identify areas of weakness before launching, potentially avoiding costly mistakes down the road. “Laying out a business plan helped us identify the ‘unknowns’ and made it easier to spot the gaps where we’d need help or, at the very least, to skill up ourselves,” says Jordan Barnett, owner of Kapow Meggings .

There are several other compelling reasons to consider writing a business plan, including:

• Strategic planning. Writing out your plan is an invaluable exercise for clarifying your ideas and can help you understand the scope of your business, as well as the amount of time, money, and resources you’ll need to get started.
• Evaluating ideas. If you’ve got multiple ideas in mind, a rough business plan for each can help you focus your time and energy on the ones with the highest chance of success.
• Research. To write a business plan, you’ll need to research your ideal customer and your competitors—information that will help you make more strategic decisions.
• Recruiting. Your business plan is one of the easiest ways to communicate your vision to potential new hires and can help build their confidence in the venture, especially if you’re in the early stages of growth.
• Partnerships. If you plan to collaborate with other brands , having a clear overview of your vision, your audience, and your business strategy will make it much easier for them to identify if your business is a good fit for theirs.
• Competitions. There are many business plan competitions offering prizes such as mentorships, grants, or investment capital. 

If you’re looking for a structured way to lay out your thoughts and ideas, and to share those ideas with people who can have a big impact on your success, a business plan is an excellent starting point.

Business plan types

Business plan types can span from one page to multiple pages with detailed graphs and reports. There’s no one way to create a business plan. The goal is to convey the most important information about your company for readers.

Common business plans we see include, but are not limited to, the following types:

Traditional business plans

These are the most common business plans. Traditional business plans take longer to write and can be dozens of pages long. Venture capitalist firms and lenders ask for this plan. Traditional business plans may not be necessary if you don’t plan to seek outside funding. That’s where the next type comes in.

Lean business plans

A lean business plan is a shorter version of a traditional business plan. It follows the same format, but only includes the most important information. Businesses use lean business plans to onboard new hires or modify existing plans for a specific target market.

Nonprofit business plans

A nonprofit business plan is for any entity that operates for public or social benefit. It covers everything you’ll find in a traditional business plan, plus a section describing the impact the company plans to make. For example, a speaker and headphone brand that aims to help people with hearing disabilities. Donors often request this plan.

📚 Read more: The Road to Success: Business Plan Examples to Inspire Your Own .

7 tips for creating a small business plan

There are a few best practices when it comes to writing a business plan. While your plan will be unique to your business and goals, keep these tips in mind as you write.

1. Know your audience.

When you know who will be reading your plan—even if you’re just writing it for yourself to clarify your ideas—you can tailor the language and level of detail to them. This can also help you make sure you’re including the most relevant information and figure out when to omit sections that aren’t as impactful.

2. Have a clear goal.

When creating a business plan, you’ll need to put in more work and deliver a more thorough plan if your goal is to secure funding for your business versus working through a plan for yourself or even your team.

3. Invest time in research.

Sections of your business plan will primarily be informed by your ideas and vision, but some of the most crucial information you’ll need requires research from independent sources. This is where you can invest time in understanding who you’re selling to, whether there’s demand for your products, and who else is selling similar products or services.

4. Keep it short and to the point.

No matter who you’re writing for, your business plan should be short and readable—generally no longer than 15 to 20 pages. If you do have additional documents you think may be valuable to your audience and your goals, consider adding them as appendices.

5. Keep the tone, style, and voice consistent.

This is best managed by having a single person write the plan or by allowing time for the plan to be properly edited before distributing it.

6. Use a business plan template.

You can also use a free business plan template to provide a skeleton for writing a plan. These often guide you through each section from financial projects to market research to mission statement ensuring you don’t miss a step.

7. Try business plan software.

Writing a business plan isn’t the easiest task for business owners. But it’s important for anyone starting or expanding a business. Fortunately, there are tools to help with everything from planning, drafting, creating graphics, syncing financial data, and more. Business plan software also has business plan templates and tutorials to help you finish a comprehensive plan in hours, rather than days.

A few curated picks include:

• LivePlan : the most affordable option with samples and templates
• Bizplan : tailored for startups seeking investment
• Go Small Biz : budget-friendly option with industry-specific templates

📚 Read more: 6 Best Business Plan Software to Help Write Your Future

Common mistakes when writing a business plan

Other articles on business plans would never tell you what we’re about to tell you: Your business plan can fail. The last thing you want is for time and effort to go down the drain. Avoid these common mistakes:

• Bad business idea. Sometimes your idea may be too risky for potential investors, too expensive to run, or there’s no market. Aim for small business ideas that require low startup costs.
• No exit strategy. If you don’t show an exit strategy, or a plan for investors to leave the business with maximum profits, you’ll have little luck finding capital.
• Unbalanced teams. A great product is the cost of entry to starting a business. But an incredible team will take it to the top. Unfortunately, many business owners overlook a balanced team. They focus on potential profits, without worrying about how it will be done. 
• Missing financial projections. Don’t leave out your balance sheet, cash flow statements, P&L statements, and income statements. Include your break-even analysis and return-on-investment calculations in your financial projections to create a successful business plan.
• Spelling and grammar errors. All the best organizations have an editor review their documents. If someone spots typos while reading your business plan, how can they believe you’ll run a successful company?

Prepare your business plan today

Whether you’re working on starting a new online business idea , building a retail storefront, growing your established business, or purchasing an existing business , you now understand how to write a business plan that suits your business’s goals and needs.

Feature illustration by Rachel Tunstall

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Business plan FAQ

How do i write a business plan.

Learning how to write a business plan is simple if you use a business plan template or business plan software. Typically, a traditional business plan for every new business should have the following components :

• Executive summary
• Company description, including value proposition
• Market analysis and competitive analysis
• Management and organization
• Products and services
• Customer segmentation
• Marketing plan
• Logistics and operations
• Financial plan and financial projections

What is a good business plan?

A good business plan starts with a strong executive summary. It also adequately outlines idea feasibility, target market insights, and the competitive landscape. A business plan template can help businesses be sure to follow the typical format of traditional business plans which include financial projections, details about the management team, and other key elements that venture capital firms and potential investors want to see.

What are the 3 main purposes of a business plan?

The three main purposes of a business plan are: 

• To clarify your plans for growth
• To understand your financial needs
• To attract funding from investors or secure a business loan

What are the different types of business plans?

The types of business plans include startup, refocusing, internal, annual, strategic, feasibility, operations, growth, and scenario-based. Each type of business plan has a different purpose. Business plan formats include traditional, lean, and nonprofit. Find a business plan template for the type of plan you want to write.

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Step-by-Step Guide to Writing a Simple Business Plan

By Joe Weller | October 11, 2021

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A business plan is the cornerstone of any successful company, regardless of size or industry. This step-by-step guide provides information on writing a business plan for organizations at any stage, complete with free templates and expert advice. 

Included on this page, you’ll find a step-by-step guide to writing a business plan and a chart to identify which type of business plan you should write . Plus, find information on how a business plan can help grow a business and expert tips on writing one .

What Is a Business Plan?

A business plan is a document that communicates a company’s goals and ambitions, along with the timeline, finances, and methods needed to achieve them. Additionally, it may include a mission statement and details about the specific products or services offered.

A business plan can highlight varying time periods, depending on the stage of your company and its goals. That said, a typical business plan will include the following benchmarks:

• Product goals and deadlines for each month
• Monthly financials for the first two years
• Profit and loss statements for the first three to five years
• Balance sheet projections for the first three to five years

Startups, entrepreneurs, and small businesses all create business plans to use as a guide as their new company progresses. Larger organizations may also create (and update) a business plan to keep high-level goals, financials, and timelines in check.

While you certainly need to have a formalized outline of your business’s goals and finances, creating a business plan can also help you determine a company’s viability, its profitability (including when it will first turn a profit), and how much money you will need from investors. In turn, a business plan has functional value as well: Not only does outlining goals help keep you accountable on a timeline, it can also attract investors in and of itself and, therefore, act as an effective strategy for growth.

For more information, visit our comprehensive guide to writing a strategic plan or download free strategic plan templates . This page focuses on for-profit business plans, but you can read our article with nonprofit business plan templates .

Business Plan Steps

The specific information in your business plan will vary, depending on the needs and goals of your venture, but a typical plan includes the following ordered elements:

• Executive summary
• Description of business
• Market analysis
• Competitive analysis
• Description of organizational management
• Description of product or services
• Marketing plan
• Sales strategy
• Funding details (or request for funding)
• Financial projections

If your plan is particularly long or complicated, consider adding a table of contents or an appendix for reference. For an in-depth description of each step listed above, read “ How to Write a Business Plan Step by Step ” below.

Broadly speaking, your audience includes anyone with a vested interest in your organization. They can include potential and existing investors, as well as customers, internal team members, suppliers, and vendors.

Do I Need a Simple or Detailed Plan?

Your business’s stage and intended audience dictates the level of detail your plan needs. Corporations require a thorough business plan — up to 100 pages. Small businesses or startups should have a concise plan focusing on financials and strategy.

How to Choose the Right Plan for Your Business

In order to identify which type of business plan you need to create, ask: “What do we want the plan to do?” Identify function first, and form will follow.

Use the chart below as a guide for what type of business plan to create:

Is the Order of Your Business Plan Important?

There is no set order for a business plan, with the exception of the executive summary, which should always come first. Beyond that, simply ensure that you organize the plan in a way that makes sense and flows naturally.

The Difference Between Traditional and Lean Business Plans

A traditional business plan follows the standard structure — because these plans encourage detail, they tend to require more work upfront and can run dozens of pages. A Lean business plan is less common and focuses on summarizing critical points for each section. These plans take much less work and typically run one page in length.

In general, you should use a traditional model for a legacy company, a large company, or any business that does not adhere to Lean (or another Agile method ). Use Lean if you expect the company to pivot quickly or if you already employ a Lean strategy with other business operations. Additionally, a Lean business plan can suffice if the document is for internal use only. Stick to a traditional version for investors, as they may be more sensitive to sudden changes or a high degree of built-in flexibility in the plan.

How to Write a Business Plan Step by Step

Writing a strong business plan requires research and attention to detail for each section. Below, you’ll find a 10-step guide to researching and defining each element in the plan.

Step 1: Executive Summary

The executive summary will always be the first section of your business plan. The goal is to answer the following questions:

• What is the vision and mission of the company?
• What are the company’s short- and long-term goals?

See our  roundup of executive summary examples and templates for samples. Read our executive summary guide to learn more about writing one.

Step 2: Description of Business

The goal of this section is to define the realm, scope, and intent of your venture. To do so, answer the following questions as clearly and concisely as possible:

• What business are we in?
• What does our business do?

Step 3: Market Analysis

In this section, provide evidence that you have surveyed and understand the current marketplace, and that your product or service satisfies a niche in the market. To do so, answer these questions:

• Who is our customer? 
• What does that customer value?

Step 4: Competitive Analysis

In many cases, a business plan proposes not a brand-new (or even market-disrupting) venture, but a more competitive version — whether via features, pricing, integrations, etc. — than what is currently available. In this section, answer the following questions to show that your product or service stands to outpace competitors:

• Who is the competition? 
• What do they do best? 
• What is our unique value proposition?

Step 5: Description of Organizational Management

In this section, write an overview of the team members and other key personnel who are integral to success. List roles and responsibilities, and if possible, note the hierarchy or team structure.

Step 6: Description of Products or Services

In this section, clearly define your product or service, as well as all the effort and resources that go into producing it. The strength of your product largely defines the success of your business, so it’s imperative that you take time to test and refine the product before launching into marketing, sales, or funding details.

Questions to answer in this section are as follows:

• What is the product or service?
• How do we produce it, and what resources are necessary for production?

Step 7: Marketing Plan

In this section, define the marketing strategy for your product or service. This doesn’t need to be as fleshed out as a full marketing plan , but it should answer basic questions, such as the following:

• Who is the target market (if different from existing customer base)?
• What channels will you use to reach your target market?
• What resources does your marketing strategy require, and do you have access to them?
• If possible, do you have a rough estimate of timeline and budget?
• How will you measure success?

Step 8: Sales Plan

Write an overview of the sales strategy, including the priorities of each cycle, steps to achieve these goals, and metrics for success. For the purposes of a business plan, this section does not need to be a comprehensive, in-depth sales plan , but can simply outline the high-level objectives and strategies of your sales efforts. 

Start by answering the following questions:

• What is the sales strategy?
• What are the tools and tactics you will use to achieve your goals?
• What are the potential obstacles, and how will you overcome them?
• What is the timeline for sales and turning a profit?
• What are the metrics of success?

Step 9: Funding Details (or Request for Funding)

This section is one of the most critical parts of your business plan, particularly if you are sharing it with investors. You do not need to provide a full financial plan, but you should be able to answer the following questions:

• How much capital do you currently have? How much capital do you need?
• How will you grow the team (onboarding, team structure, training and development)?
• What are your physical needs and constraints (space, equipment, etc.)?

Step 10: Financial Projections

Apart from the fundraising analysis, investors like to see thought-out financial projections for the future. As discussed earlier, depending on the scope and stage of your business, this could be anywhere from one to five years. 

While these projections won’t be exact — and will need to be somewhat flexible — you should be able to gauge the following:

• How and when will the company first generate a profit?
• How will the company maintain profit thereafter?

Business Plan Template

Download Business Plan Template

Microsoft Excel | Smartsheet

This basic business plan template has space for all the traditional elements: an executive summary, product or service details, target audience, marketing and sales strategies, etc. In the finances sections, input your baseline numbers, and the template will automatically calculate projections for sales forecasting, financial statements, and more.

For templates tailored to more specific needs, visit this business plan template roundup or download a fill-in-the-blank business plan template to make things easy. 

If you are looking for a particular template by file type, visit our pages dedicated exclusively to Microsoft Excel , Microsoft Word , and Adobe PDF business plan templates.

How to Write a Simple Business Plan

A simple business plan is a streamlined, lightweight version of the large, traditional model. As opposed to a one-page business plan , which communicates high-level information for quick overviews (such as a stakeholder presentation), a simple business plan can exceed one page.

Below are the steps for creating a generic simple business plan, which are reflected in the template below .

• Write the Executive Summary This section is the same as in the traditional business plan — simply offer an overview of what’s in the business plan, the prospect or core offering, and the short- and long-term goals of the company. 
• Add a Company Overview Document the larger company mission and vision. 
• Provide the Problem and Solution In straightforward terms, define the problem you are attempting to solve with your product or service and how your company will attempt to do it. Think of this section as the gap in the market you are attempting to close.
• Identify the Target Market Who is your company (and its products or services) attempting to reach? If possible, briefly define your buyer personas .
• Write About the Competition In this section, demonstrate your knowledge of the market by listing the current competitors and outlining your competitive advantage.
• Describe Your Product or Service Offerings Get down to brass tacks and define your product or service. What exactly are you selling?
• Outline Your Marketing Tactics Without getting into too much detail, describe your planned marketing initiatives.
• Add a Timeline and the Metrics You Will Use to Measure Success Offer a rough timeline, including milestones and key performance indicators (KPIs) that you will use to measure your progress.
• Include Your Financial Forecasts Write an overview of your financial plan that demonstrates you have done your research and adequate modeling. You can also list key assumptions that go into this forecasting. 
• Identify Your Financing Needs This section is where you will make your funding request. Based on everything in the business plan, list your proposed sources of funding, as well as how you will use it.

Simple Business Plan Template

Download Simple Business Plan Template

Microsoft Excel |  Microsoft Word | Adobe PDF  | Smartsheet

Use this simple business plan template to outline each aspect of your organization, including information about financing and opportunities to seek out further funding. This template is completely customizable to fit the needs of any business, whether it’s a startup or large company.

Read our article offering free simple business plan templates or free 30-60-90-day business plan templates to find more tailored options. You can also explore our collection of one page business templates . 

How to Write a Business Plan for a Lean Startup

A Lean startup business plan is a more Agile approach to a traditional version. The plan focuses more on activities, processes, and relationships (and maintains flexibility in all aspects), rather than on concrete deliverables and timelines.

While there is some overlap between a traditional and a Lean business plan, you can write a Lean plan by following the steps below:

• Add Your Value Proposition Take a streamlined approach to describing your product or service. What is the unique value your startup aims to deliver to customers? Make sure the team is aligned on the core offering and that you can state it in clear, simple language.
• List Your Key Partners List any other businesses you will work with to realize your vision, including external vendors, suppliers, and partners. This section demonstrates that you have thoughtfully considered the resources you can provide internally, identified areas for external assistance, and conducted research to find alternatives.
• Note the Key Activities Describe the key activities of your business, including sourcing, production, marketing, distribution channels, and customer relationships.
• Include Your Key Resources List the critical resources — including personnel, equipment, space, and intellectual property — that will enable you to deliver your unique value.
• Identify Your Customer Relationships and Channels In this section, document how you will reach and build relationships with customers. Provide a high-level map of the customer experience from start to finish, including the spaces in which you will interact with the customer (online, retail, etc.). 
• Detail Your Marketing Channels Describe the marketing methods and communication platforms you will use to identify and nurture your relationships with customers. These could be email, advertising, social media, etc.
• Explain the Cost Structure This section is especially necessary in the early stages of a business. Will you prioritize maximizing value or keeping costs low? List the foundational startup costs and how you will move toward profit over time.
• Share Your Revenue Streams Over time, how will the company make money? Include both the direct product or service purchase, as well as secondary sources of revenue, such as subscriptions, selling advertising space, fundraising, etc.

Lean Business Plan Template for Startups

Download Lean Business Plan Template for Startups

Microsoft Word | Adobe PDF

Startup leaders can use this Lean business plan template to relay the most critical information from a traditional plan. You’ll find all the sections listed above, including spaces for industry and product overviews, cost structure and sources of revenue, and key metrics, and a timeline. The template is completely customizable, so you can edit it to suit the objectives of your Lean startups.

See our wide variety of  startup business plan templates for more options.

How to Write a Business Plan for a Loan

A business plan for a loan, often called a loan proposal , includes many of the same aspects of a traditional business plan, as well as additional financial documents, such as a credit history, a loan request, and a loan repayment plan.

In addition, you may be asked to include personal and business financial statements, a form of collateral, and equity investment information.

Download free financial templates to support your business plan.

Tips for Writing a Business Plan

Outside of including all the key details in your business plan, you have several options to elevate the document for the highest chance of winning funding and other resources. Follow these tips from experts:.

• Keep It Simple: Avner Brodsky , the Co-Founder and CEO of Lezgo Limited, an online marketing company, uses the acronym KISS (keep it short and simple) as a variation on this idea. “The business plan is not a college thesis,” he says. “Just focus on providing the essential information.”
• Do Adequate Research: Michael Dean, the Co-Founder of Pool Research , encourages business leaders to “invest time in research, both internal and external (market, finance, legal etc.). Avoid being overly ambitious or presumptive. Instead, keep everything objective, balanced, and accurate.” Your plan needs to stand on its own, and you must have the data to back up any claims or forecasting you make. As Brodsky explains, “Your business needs to be grounded on the realities of the market in your chosen location. Get the most recent data from authoritative sources so that the figures are vetted by experts and are reliable.”
• Set Clear Goals: Make sure your plan includes clear, time-based goals. “Short-term goals are key to momentum growth and are especially important to identify for new businesses,” advises Dean.
• Know (and Address) Your Weaknesses: “This awareness sets you up to overcome your weak points much quicker than waiting for them to arise,” shares Dean. Brodsky recommends performing a full SWOT analysis to identify your weaknesses, too. “Your business will fare better with self-knowledge, which will help you better define the mission of your business, as well as the strategies you will choose to achieve your objectives,” he adds.
• Seek Peer or Mentor Review: “Ask for feedback on your drafts and for areas to improve,” advises Brodsky. “When your mind is filled with dreams for your business, sometimes it is an outsider who can tell you what you’re missing and will save your business from being a product of whimsy.”

Outside of these more practical tips, the language you use is also important and may make or break your business plan.

Shaun Heng, VP of Operations at Coin Market Cap , gives the following advice on the writing, “Your business plan is your sales pitch to an investor. And as with any sales pitch, you need to strike the right tone and hit a few emotional chords. This is a little tricky in a business plan, because you also need to be formal and matter-of-fact. But you can still impress by weaving in descriptive language and saying things in a more elegant way.

“A great way to do this is by expanding your vocabulary, avoiding word repetition, and using business language. Instead of saying that something ‘will bring in as many customers as possible,’ try saying ‘will garner the largest possible market segment.’ Elevate your writing with precise descriptive words and you'll impress even the busiest investor.”

Additionally, Dean recommends that you “stay consistent and concise by keeping your tone and style steady throughout, and your language clear and precise. Include only what is 100 percent necessary.”

Resources for Writing a Business Plan

While a template provides a great outline of what to include in a business plan, a live document or more robust program can provide additional functionality, visibility, and real-time updates. The U.S. Small Business Association also curates resources for writing a business plan.

Additionally, you can use business plan software to house data, attach documentation, and share information with stakeholders. Popular options include LivePlan, Enloop, BizPlanner, PlanGuru, and iPlanner.

How a Business Plan Helps to Grow Your Business

A business plan — both the exercise of creating one and the document — can grow your business by helping you to refine your product, target audience, sales plan, identify opportunities, secure funding, and build new partnerships. 

Outside of these immediate returns, writing a business plan is a useful exercise in that it forces you to research the market, which prompts you to forge your unique value proposition and identify ways to beat the competition. Doing so will also help you build (and keep you accountable to) attainable financial and product milestones. And down the line, it will serve as a welcome guide as hurdles inevitably arise.

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How to Write Your First Business Plan

Bryce Warnes

Reviewed by

April 8, 2021

This article is Tax Professional approved

A business plan lays out where your business stands in the present and where it’s headed in the future. If you’re applying for a loan or bringing on investors, your business plan proves that your business is making money, and that you’re well positioned to make more.

I am the text that will be copied.

But even if you aren’t looking for working capital, having a business plan can be a huge benefit. It helps you set future goals, put together strategies to help you reach them, and make decisions along the way.

What a business plan tells you

Every business plan is different. The way you create yours will depend on the nature of your business. However, it should include the following:

• The value you offer customers or clients
• How your business makes money
• The resources you rely on to operate
• New products or services you may provide in the future
• Your position in the market versus competitors
• How you plan for your business to grow
• Current financial report
• Financial projections

There are different ways to communicate this information—we’ll get to those shortly.

Reasons to write a business plan

A business plan is like a Swiss Army knife—it can do a lot of things really well. And once you have one, it soon becomes indispensable.

While each industry’s business plan will look different— an ecommerce business plan will be different than a medical tech company—there are very basic commonalities. Broadly speaking, here are five important goals you can achieve with a business plan.

1. Test out your business idea

Maybe you’re considering turning your side hustle into a full-time gig, or maybe it’s still just a twinkle in your eye. Either way, writing a plan is a good way to see if it’s feasible before you start investing serious time and money.

Working through a business plan can lay bare your idea’s strengths and weaknesses, and flag any roadblocks you may face down the line. Specifically, when you do market and competitor analysis for your prospective business, you should quickly be able to tell whether it will be profitable. Financial projections can help you determine what type of income you’ll be earning, and what you need for funding.

2. Get funding

If you’re applying for a small business loan, having a thorough business plan is essential. Lenders want to be sure you’ll be able to pay off the loan, with interest. A business plan shows them how you’ll do that.

3. Attract investors

Similar to lenders, investors—whether they’re angel investors, venture capital firms, or even friends and family—want to know your business will turn a profit. After all, they’ll want a good return on their investment. Most investors expect to see your business plan before they risk their money.

4. Plan for the future

With financial projections and marketing objectives, your business plan sets a roadmap for the future. That can help you decide what to do in the here and now, and prepare for the years to come.

5. Make decisions more easily

When you’ve got a map guiding you, you spend less time at the crossroads picking a direction to take. As you face decisions during periods of business growth, your business plan acts as a powerful tool.

Should you open a brick-and-mortar location, or offer a wider range of products online? Should you apply for a loan now, or wait until next year? If your business plan is thorough, you already have the answers. That means less time debating, and more time acting.

Steps to writing a business plan

1. Determine its purpose

First, decide what goals you hope your business plan will help you achieve. Your business plan’s purpose will determine how you format it, what type of documentation you need to support it, and the kind of research you’ll need to conduct. For instance, if your aim is to secure financing, your plan will be different than it would be if you were using it internally to make business decisions.

2. Pick your audience

Who will read your business plan? Potential investors, lenders, or buyers? Employees? All of the above? Write your plan, choosing the language you use and the information you present with your specific audience in mind.

3. Do the research

Any claims you make need to be supported by hard facts. Research will take up the bulk of the time you spend creating your business plan. For instance, if your business plan assumes your industry is on the upswing, you should have the numbers to prove it.

Some questions you should be prepared to answer with the support of research:

• Who are your main competitors?
• What services/products are your target clients or customers looking for?
• Where is your industry headed?
• What is the history of your industry or niche?
• What types of roadblocks could you potentially face down the line?

4. Get documentation together

The most important documents in your business plan are your financial records . Past tax returns, financial reports, and comprehensive bookkeeping demonstrate your company’s history and future viability. You’ll use them to create financial projections.

You’ll also need a list of all employees and their positions within the company. And if your business relies on licensing agreements or intellectual property, be prepared to compile those as well.

5. Create a company profile

Your company profile is a public-facing document. For inspiration, make a list of companies you admire and then check their website’s “About” page and their LinkedIn profile.

Your company profile should explain:

• The problems your business solves for customers and clients
• What sets you apart from the competition
• The resources you use to get the job done
• Your company’s history
• What inspired you to go into business
• Your mission statement and vision for the future

This should be a short document, no longer than one page. These topics will be covered in greater detail within the business statement itself, but spelling out all the info now can help you get started and guide you as you write it.

6. Write the business plan

When you’ve decided what you’re aiming to achieve and who you’re addressing, compiled all the information you need, and laid the groundwork with a company profile, you’re ready to write your plan. Don’t start until you’ve covered the previous five steps—it’s better to over prepare for writing your plan rather than scramble for information when you’re in the thick of it.

It’s also best practice to include a cover page . It should be simple and introduce the key information of your business including a logo and legal information.

7. (Optional) Prepare a presentation

If you’re looking for funding or sharing your work with partners and employees, you may want to create a business plan presentation. This can take the form of a speech, slideshow, promotional video, audio track, or any combination of the above.

Think of it as a pitch for your company and your plans for the future. Boil down the information in your business plan into a digestible format, with the goal of getting your audience excited.

Types of business plans: traditional vs. lean

Business plans can be split into two categories: traditional and lean (or “startup”). Each has its own strengths and weaknesses. Choosing the type that’s relevant to your business will depend on how you intend to use your business plan.

Traditional

A traditional business plan is highly detailed, and relies on plenty of research. This is the type favored by investors and lenders—if you’re seeking out more working capital, it’s a good choice.

The drawback? Traditional plans take longer to research, plan, and write than lean business plans.

A lean business plan is less detailed than a traditional one, relying on less research. Specifically, it doesn’t feature financial projections or detailed competitor and market analysis. It’s relatively quick to write, and leaves you more flexibility—you can write a lean business plan now, and a traditional one later on. That makes it a great choice for startups still sketching out exactly what their business will look like.

Since it’s less detailed than a traditional plan, if you present a lean business plan to lenders or investors, they may ask you for more information. A lean plan is best used as a “rough draft” to help guide you in the early days of your business.

Business plan formats

Even if you’re seeking funding, the traditional format may seem like overkill. But each of the following nine parts plays an important role—feel free to adjust them to suit your needs.

The lean business plan is based on the Lean Business Model Canvas , a classic format for startup business plans. When creating a lean business plan, keep it brief and digestible. It can be as short as one page.

Even if you aren’t using your business plan to seek funding, including financial projections offers major benefits. By looking into the future of your business, you can make plans for growth and set realistic goals to reach along the way. Get started with our guide to financial forecasting .

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BUSINESS STRATEGIES

How to start a business in 14 steps: a guide for 2024

• Amanda Bellucco Chatham
• 31 min read

Get started by: Creating a website →  | Getting a domain →

In the words of Steve Jobs, “The only way to do great work is to love what you do.” Starting your own business is one step towards doing work that you love. But from forming an idea to creating a business website , there are several essential steps and questions to consider before you dive in: What problem are you solving? Who is your target audience? What differentiates your product or service from existing offerings? And, most importantly, where exactly do you begin?

This comprehensive guide will walk you through every step of the journey: brainstorming ideas, perfecting your branding, registering your business and more. Use it as your trusted roadmap on how to start a business, empowering you to navigate the exciting world of entrepreneurship with confidence.

Ready to create a business website? Start building yours today .

How to start a business

Brainstorm and refine your business idea

Conduct market and competitor research

Pick a business name

Write up a business plan

Choose a legal structure for your business

Secure business capital and funding

Register your business and make it official

Apply for tax IDs, licenses and permits

Apply for business insurance

Organize your finances

Brand your business

Create a professional business website

Market and promote your business

Build a team

01. Brainstorm and refine your business idea

You might already have a great business idea that you can’t wait to start, or maybe you’re still in the early brainstorming stages of finding your niche. If the latter applies to you, think about what you’re passionate about and what skills you possess. The best business ideas often emerge from your interests and expertise, making it easier to stay motivated and dedicated throughout the journey.

Keep in mind that there are some very real, very unavoidable small business challenges to consider. Most business ideas require money, innovation and time to yield results—some may even come with financial risks. This is true for both brick-and-mortar businesses and online business ideas . That’s why as a first step, you’ll need to refine and test your idea to make sure it’s a viable option. Here are some effective ways to kickstart your brainstorming process:

Be realistic: While it’s important to choose a business idea that’s in line with your passions, it’s also crucial that there’s market demand for your product or service. Ask yourself, is your business idea scalable? Who’s your target market ? Do you have the necessary skills and expertise?

Test your idea in the real world: This can involve anything from a focus group to a small-scale pilot test. Another strategy is to build a landing page , which can help you generate and gauge interest. If you find that your idea doesn’t pique interest, it’s time to reassess. Consider how you can refresh your idea to bring something new to the table, or how you can adapt it to more directly address consumer needs.

Define your business model: As you think about ways to make money from your idea, think about the exact business model that will help you to grow your business in a manageable way. Think: How do you want your business to look a year from now? Two years from now? Five? Is it sustainable?

Popular business ideas to get you started

Dropshipping : Dropshipping is a great low-cost business idea that lets you sell products without needing to manage your own inventory. You simply need an eCommerce website , or a specific dropshipping website and a strong marketing strategy to get started.

Print on demand (POD): Another popular way to make money online , POD involves working with suppliers that print your designs on blank items, such as t-shirts and mugs, and ship the orders on your behalf. This is an effective way to put your own spin on a retail venture and start your own online store .

Freelancing: Freelance artists , writers and creatives can jumpstart their business by creating a portfolio website and monetizing their skills. Take Berlin-based illustrator and animator Rafael Varona for inspiration—his modern, visually engaging Wix website features artwork he’s done for leading companies including Disney, Google and Porsche.

Starting a service business : Service business ideas center around selling your expertise, skills or assistance—such as tutoring, dog walking, personal training or event planning. For inspiration, take a look at Whitehead Weddings + Events . Founder Anna Katherine Whitehead has built an elegant service website that showcases work samples, package offerings and more.

Selling handmade items: If you’ve got a knack for creating homemade jewelry, artwork, décor or clothing, you have a business idea just waiting to launch. Follow the lead of businesses like Tach Clothing , whose online Wix storefront features handmade crocheted clothing inspired by vintage fashion.

Boring businesses : Don't be fooled by the way these business sound, boring means anything but. These ventures are typically businesses that offer products or services that are essential but may not have flashy or attention-grabbing qualities. Think accounting firms, insurance companies, waste management services or industrial manufacturers.

How a successful business owner turned selling handmade items into a $2M business

Six and a half years ago, Amanda Buhse was working a 9-to-5 job as a graphic designer. Her day job was exhausting so Buhse and her best friend, a nurse, decided to meet a few times a week to decompress over a glass of wine and make candles together. The hobby stuck. Buhse eventually turned those evenings melting wax and cutting wicks into a bustling business.

Now she’s the owner and chief creative officer of Coal and Canary , a Canada-based online luxury candle company. Her candles are sold all over North America and have even made it into the glamorous gift bags handed out to VIPs at the Oscar and Grammy Awards.

What started as a passionate side hustle is now a $2M business. You can read more about Amanda’s business story here .

Other business ideas to consider:

Business ideas for teens

Small town business ideas

Part-time business ideas

Scalable business ideas

Family business ideas

Craft business ideas

B2B business ideas

Rental business ideas

Beauty business ideas

Is starting a business worth it?

Many business owners would say, yes. Business ownership can mean profit as well as some degree of financial stability. Moreover, for small business owners it offers the opportunity to escape the confines of a 9-to-5 job that may not bring you happiness or fulfillment.

That said, starting a business isn't without it's share of challenges - from launching a profitable idea, to securing funding, to managing a business, it all takes time, resources and a lot of hard work. Not all businesses succeed. Before launching your business make sure to be very clear about your goals and timeline for achieving them.

More popular business ideas to consider

How to start an online business

How to start a consulting business

How to start a fitness business

How to start a fitness clothing line

How to start a makeup line

How to start a candle business

How to start a clothing business

How to start an online boutique

How to start a t-shirt business

How to start a jewelry business

How to start a subscription box business

How to start a beauty business

How to start a photography business

How to start a food business

How to start an interior design business

How to start a rental property business

How to start a painting business

How to start a gym business

How to start a babysitting business

How to start a plumbing business

How to start a coaching business

How to start a finance business

02. Conduct market and competitor research

When your business is still in its earliest stages, doing market research is critical. This step helps you understand your target audience’s needs and preferences, allowing you to tailor your products or services accordingly. It also enables you to evaluate the competitive landscape, identify market gaps and make informed decisions. All of this increases your chances of success and mitigates risk.

When it comes to consumer behavior, there are two sets of research: primary and secondary.

Primary research: This is the direct study of your target market by researching them firsthand, such as by conducting user interviews or holding focus groups. You’ll want to define who your customers are and further segment your market by age, location, language, spending power or even stage of life (for example, college students, newlyweds or retirees).

Secondary research: This consists of gathering information from external sources. Conduct an online search or reference public agencies like the U.S. Bureau of Labor Statistics as a good starting point. Down the line, you might also find internal data just as useful. You can turn to your own sales reports and see what trends took off right under your nose.

This combination of primary and secondary research can help you create a thorough SWOT analysis , which is an insightful way to measure and evaluate your overall business outlook against your competitors. To do this, create a table with four quadrants, where you'll rank your business’ strengths, weaknesses, opportunities and threats.

Strengths: Identify the areas where your business stands out. Then, turn to your competitors and ask yourself, “How can I do what they do, but better?” Look at the products and services they offer to help you understand what attracts their customers, and use this as inspiration to improve your own business strategy and competitive advantage .

Weaknesses: Be honest with yourself here. Answer this question as directly as you can: What do customers complain about or dislike? This will let you narrow in on one topic at a time, as opposed to tackling something abstract like, “What is wrong within my company?”

Opportunities: Think about your business in terms of growth. Consider different ways to expand and tap into new spaces, like running seasonal events, taking on a green initiative or testing out trends.

Threats: Be cautious of any external factors that can affect your business in a negative way. It can range from market fluctuations to consumers who no longer express interest in your offerings.

Remember to play to your understanding of what a specific audience needs. Identifying a gap in the market, or having an idea to make an existing product is an important part of market research for starting a business.

How one entrepreneur translated her understanding of her target audience into business success

Raquel “Rocky” Harris knows a thing or two about kicking ass. She’s a five-time Muay Thai champion, Team USA gold medalist, Fight Camp trainer (that’s basically the Peloton of boxing) and, most recently, a thriving entrepreneur (see our guide on how to become an entrepreneur ). Harris now uses Wix eCommerce to sell a collection of wellness products to athletes like herself as the founder of Warm Up .

“I was making my own hand sanitizer and thought ‘Why don’t they have sanitizers that kill fungus?’” she says. “There are always breakouts in boxing gyms due to common skin infections like ringworms. Tea tree soap is anti-fungal, so I started adding it to my hand sanitizers, which eventually evolved into my sweat butters.”

She launched her first product line while training clients and creating Wix sites for her colleagues, all while moving across the country to shoot workouts for Fight Camp. You can read more about her business story here .

Is it easy to start a business?

Creating a business doesn't have to be difficult or intimidating. It can start with a simple but strong idea, like Raquel Harris' realization that hand sanitizers would be all the more useful if they killed fungus, especially in boxing rings.

Starting a business does require dedication, hard work and careful planning—there's no way around that. While it may not be easy, per se, with the right mindset, research, resources and tools like Wix, anyone can embark on the entrepreneurial journey. The rewards of building a successful business can truly be fulfilling and worthwhile.

03. Pick a business name

Feeling satisfied with your business idea? The next step is to come up with a business name that will leave a strong first impression on potential clients.

You’ll want a name that’s catchy, memorable and scalable (i.e., is still relevant even if your business expands to new locations, niches or product offerings). If you need a little nudge, Wix’s free business name generator can help you brainstorm some ideas, or you can check out these best company names for further inspiration.

You’ll also want to make sure no one else has trademarked or registered your desired business name, which you can check via the U.S. Trademark Electronic Search System or with the Office of the Secretary of State for the state in which your business is located. And, remember you’ll eventually want to build a website for your business. Because your domain name will most likely be the same as your business name, make sure your desired name is available by doing a domain name search .

Learn more:

Small business name ideas

Tech business name ideas

Craft business name ideas

Clothing brand name ideas

Consulting business names

Marketing business names

eCommerce business names

Beauty business name ideas

Fitness business name ideas

04. Write up a business plan

Another essential step when starting a business is to come up with an organized plan. At its core, a business plan is a document that serves as a roadmap for how to structure, operate and manage your new venture. It serves multiple purposes, like helping to attract investors, earning the trust of banks and outlining the cost of starting your business . You can use a business plan template to get your thoughts on paper.

No matter how you get started, your business plan should include these components:

Executive summary : Give a high-level view of your business proposal or concept. If you were to make a professional elevator pitch (explaining your business in about a minute), you’d be reciting this bit aloud.

Company description: Include your company’s name, the names of your founders, your locations and your mission statement . Your mission statement should include core values, goals and your guarantee to provide clients with quality service or products. Take a look at these powerful mission statement examples to gather inspiration for your own.

Industry analysis: Provide research about your industry, such as small business trends and growth. When writing this section, think about how large your industry is and how it’s expected to evolve. You should also consider who your competitors are, and make note of their strengths and weaknesses.

Customer analysis: Describe your target audience and how you plan to reach them. Clearly state the needs of your customers and specify how your product or service will meet them.

Organization and management: Provide an overview of your business' organization and leadership, encompassing any founders, executives, board members, employees or important stakeholders. Creating a visual representation—like an organizational chart—can assist in presenting your company's structure effectively.

Service or product offerings: Create a list of your existing and upcoming products and services. If you're still developing your business idea, write a concept statement to outline your vision. Additionally, incorporate a proof of concept (POC) to showcase the viability of your idea.

Marketing and sales: Outline how your business concept actually translates into sales. Explain your marketing strategies and tactics, including plans for advertising, promotions, pricing, distribution channels and digital marketing efforts, along with planned consumer touchpoints (website, mobile app, retail store, etc.).

Financial projections: Estimate how much money will be coming in—or share any data around early sales. Investors want to see hard numbers to justify their risk. Include a sales forecast (based on industry and market trends), expenses , sunk costs , overhead costs , anticipated break-even point, expected accounts receivable, an estimated cash flow (derived from your sales forecast and expenses) and expected profits or losses.

Operational plan: Wrap up with an action plan. If you have a team, write down how each member will contribute to achieving your company’s SMART goals and objectives. Answer questions like “Is there a timeline?” and “What are the milestones you wish to accomplish?” For both, think in terms of years and quarters.

How choosing the right business model and establishing a clear business plan helped this online business succeed

Based in Oldbury, right in the heart of England, Andrew Darby, Faye Darby, Craig Pritchard and Terri Pritchard sold their first piece of jewelry in January 2019. Their story began with Wix eCommerce and a little inspiration from their spouses: “Our wives love jewelry, so we thought, ‘Let's do something mid-range and affordable. Nice pieces that last well.’"

For these new entrepreneurs, the key to starting their business off on the right foot was, in their own words, also their biggest challenge, “The biggest challenge was having a business model so to speak—or a blueprint and sticking to that blueprint. Eventually when we found our blueprint, we got ourselves out of trying to sell here, there, and everywhere.”

And for this business, it's worked. As of April 2022, Darby Pritchards had an annual returning customer rate of over 20%. Read more about how they started their business here .

Looking for a business plan for a specific business idea:

How to create a clothing line business plan

How to create a consultant business plan

How to create a photographer business plan

How to create a bookkeeping business plan

How to create a virtual assistant business plan

How to create a real estate business plan

How to create a restaurant business plan

How to create a plumbing business plan

05. Choose a legal structure for your business

While there are different flavors of legal structures, choosing which one will best serve your needs is based on multiple factors, such as how much personal liability you want to have, taxes and business registration requirements. For example, a sole proprietorship is the easiest to file, but has the most personal liability. LLCs relieve you of many personal liabilities, but can come with hefty tax payments.

A great place to start is by reviewing your options via the U.S. Small Business Administration’s business structure breakdown .

The most common types of businesses or business entities in the U.S. include:

Sole proprietorship : This refers to a business owned by one individual who assumes all of its legal responsibility. Profits and losses from the business are reported on the owner's personal income tax return, and the owner is personally liable for any debts or legal issues that may arise, which could potentially put personal assets at risk.

Partnership : In this arrangement, two or more individuals or entities share ownership, responsibilities and profits. The partnership itself does not pay income tax; instead, the profits and losses "pass through" to the partners, who report them on their individual tax returns. Each partner is personally responsible for the debts and obligations of the partnership, which could potentially expose personal assets to business-related risks.

Corporations : This is a legal entity separate from its owners (shareholders) that can conduct business and incur liabilities in its own name. Corporations are subject to corporate income tax on profits, and its shareholders are generally not personally liable for the company's debts and legal obligations. If a corporation distributes dividends to its shareholders, they must pay personal income tax on these amounts. There are different types of corporations with varying legal implications, most notably C-corps and S-corps.

Limited Liability Company (LLC) : LLCs provide the limited liability protection of a corporation while allowing for the flexibility of a partnership. In terms of taxes, an LLC can choose to be taxed as a pass-through entity, where the profits and losses "pass through" to the owners' individual tax returns, or it can elect to be taxed as a corporation.

How do you know which one is right for you? We consulted with Shylene D’Addario, VP, associate general counsel with LegalZoom. Shylene offered the following insight:

"Sole proprietorships, partnerships, corporations and LLCs are the most popular kinds of business structures, according to the IRS. But what type is best for you and why?

A sole proprietorship is best suited to a business owned by an individual or couple that doesn’t have employees or significant contracts with landlords, suppliers or subcontractors.

A business with two or more owners that hasn’t established an entity is treated as a general partnership. General partners typically share the management of the business and its profits and losses but don’t have any protection against liability for their partners’ negligence, misconduct or internal disputes.

Limited Liability Companies (LLCs) provide their owners with protection against liability for company obligations. If your LLC can’t pay its debts or is unable to meet its obligations, only the business assets—and not personal assets—are at risk in a lawsuit. This flexibility and limited liability make LLCs a popular choice for small businesses of all types.

Corporations offer their owners (called 'shareholders') the same liability protection as LLCs. Corporations tend to have somewhat more complex recordkeeping and reporting requirements than LLCs, depending on the state in which you incorporate.

If you have additional questions about what kind of entity may be right for your needs, you can learn more on our website or LegalZoom can connect you with a business lawyer who can help advise you in this process."

Start an LLC with LegalZoom.

Do your research, and compare and contrast the advantages and disadvantages of the different business structures to find the right fit for you. A business lawyer can help advise you in this process, and the IRS’ guide to business structures can assist in evaluating tax implications.

What are the differences between starting a small business and an enterprise?

Starting an enterprise and starting a small business share some similarities but they differ greatly in scale, scope and goals.

Small businesses are typically, as the name suggests, small in scale. They often serve a local or niche market and have a limited number of employees. Enterprises are generally larger in scale, often with a broader geographic reach. They may have multiple locations and serve a larger customer base. Think a small, independent toy shop in a town versus a huge brand like Toys R us.

Small businesses are often owner-operated, where the owner is actively involved in day-to-day operations. Enterprises usually have a more complex ownership structure. They generally have multiple owners, shareholders and a board of directors. The owner's involvement in day-to-day operations can be limited, especially in larger enterprises.

Small businesses tend to offer a narrow range of products or services tailored to a specific customer base. They might focus on providing personalized, local solutions. Enterprises typically have a broader scope, offering a wide range of products or services. They often aim to capture a larger share of the market or diversify their offerings.

While small businesses can grow over time, they might not have aspirations for rapid or significant expansion. The primary goal may be to maintain a steady income or lifestyle. The primary goal of an enterprise is often rapid growth and scaling. They aim to expand their operations, market presence, and profitability.

06. Secure business capital and funding

The most common cause of startup failure is lack of financing (47%), according to a recent survey. Second to that is running out of cash (44%). Clearly, it’s never too early to start thinking about finances. You’ll need both sufficient capital and reliable cash flow to get your business off the ground.

Business funding can take many forms. From applying for grants and loans to reaching out to an angel investor or setting up a fundraising campaign, there are many different strategies here. Here are a few good ways to obtain capital:

Bootstrapping : This involves dipping into your own personal finances to fund your business. In some cases, the benefits of investing your own money may outweigh the challenges of having to depend on outsiders. This allows you to retain greater control over all aspects of your company, though you may face slower growth and potential personal risk.

Crowdfunding: This is a fast and easy way to share your ideas on a wide scale, get feedback and raise money at the same time. When choosing from one of the many crowdfunding sites available, consider the fees, terms and conditions of each, as well as the kind of audience they typically draw.

Small business grants: The biggest benefit of using grant money is that you won’t have to pay it back. A good place to begin looking for grants and eligibility is on the grants for community organizations page of the U.S. Small Business Administration website. Alternatively, you can check out private institutions that offer small business grants, including FedEx and the Second Service Foundation .

Credit cards: When used responsibly, credit cards can be a viable option for funding a new business. It’s advisable to open a business credit card just for this purpose; ideally one with a 0% introductory APR period and a rewards structure so you can earn cash back, credit statements or miles. This can also be a good way to build your business credit score, as long as you make on-time payments and keep a credit utilization of under 30% . You will need strong credit to obtain other types of financing.

Startup business loan : Small businesses can apply for loans from banks and other financial institutions through their offering of business banking services. First, you should know how much you need, and you should be able to demonstrate good reasons for it. Use the financial projections of your business plan to estimate an amount and determine the type of loan you need.

Business line of credit (LOC): This is a flexible loan that behaves similar to a credit card, letting you borrow and repay funds as needed. Business LOCs often have an annual income and time-in-business requirement, but new business owners may be able apply if they’re willing to put up collateral and have a good personal credit score ( over 670 ).

Angel investors: Often, angel investors are found through mutual contacts or even family members. That said, there are hundreds of other active high-net worth individuals who seed startups with their personal money, particularly in the early stages. You can check out Golden Seeds LLC (New York City) or Tech Coast Angels (Los Angeles) as just a few examples of angel investing firms who are involved in venture capital financing.

07. Register your business and make it official

Before you take your business out into the world, you’ll need to complete all the legal and formal paperwork. If you’re establishing a business in the U.S., your location and business structure will determine the steps you’ll need to take to register a business name .

Keep in mind that, according to the SBA , the benefits of registering your business include personal liability protection, legal and trademark protection, and tax benefits—all of which are crucial to the prosperity and expansion of any entrepreneurial operation .

Meanwhile, for those who are seeking to set up a business in the UK or EU , it's essential to familiarize yourself with the different requirements and rules for registering a business , relevant certifications and VAT.

How to start a business by state

How to start a business in Utah

How to start a business in Massachusetts

How to start a business in Oregon

How to start a business in Alabama

How to start a business in Missouri

How to start a business in Illinois

How to start a business in Maryland

How to start a business in Michigan

How to start a business in Connecticut

How to start a business in South Carolina

How to start a business in Tennessee

How to start a business in Minnesota

How to start a business in New York

How to start a business in Pennsylvania

How to start a business in Virginia

How to start a business in Indiana

How to start a business in Washington state

How these co-founders managed to register their business one step at a time

For Andrea Shubert, Co-founder of Strathcona Spirits when it came to registering their new business they found the following crucial:

"Don’t start with a 'no.' We didn’t think the distillery was going to happen because of all the red tape involved, but we kept applying for permits to do this or that. When they said yes, we thought: great, let’s move on to the next thing. The idea that everything is permitted is the best place to start from and just go from there.

And when you get a 'no,' which we definitely have a few times over the last five years, we typically dust ourselves off and continue on until we find our 'yes.'"

08. Apply for tax IDs, licenses and permits

As a registered U.S. business, you’re going to need to obtain your federal and state tax ID numbers , known as your employer identification number (EIN). This is how your business is recognized by the government when it comes to paying taxes on both the state and federal levels. Furthermore, you’ll need a tax ID number to hire employees, open a bank account and apply for relevant business licenses and permits.

Check your local government site to see what types of licenses and permits you might need to apply for. If your company’s activities are regulated by a federal agency, you’ll need a license (selling alcoholic beverages or broadcasting on public radio are two examples). You can review the SBA’s list of business requirements for federal licenses and permits for more information.

Applying for an EIN is free and you can do so online with the IRS’ EIN Assistant tool . That said, tax requirements vary by state. Visit your state’s website to check whether you need to get a state tax ID number to remain compliant. You'll also need to understand which IRS forms are relevant for your business, income statement , tax return process, income tax audit process and corporate tax payments, if any.

Taxes are a major responsibility for business owners, and that responsibility can vary significantly from business to business. According to Sabrina Papini, marketing director of eCommerce and marketplaces at Avalara , "A small business owner might be subjected to various types of taxes depending on their location, industry and business activities." Papini notes that in particular, business owners may be required to pay the following:

Sales tax: If your business sells goods or services to customers within a particular jurisdiction, you might need to collect and remit sales tax. The rate and regulations can vary based on the location and type of product or service sold.

State and local taxes: Depending on your business' location, there could be additional state and local taxes beyond sales tax. These could include business privilege taxes, property taxes, local business license fees and city-specific taxes.

Excise tax: Certain industries that deal with specific goods like alcohol, tobacco, fuel or other regulated products might be subject to excise taxes. These taxes are usually included in the product's price and are paid by the manufacturer, importer or distributor.

International taxes: The company could encounter various international taxes and fees if the business engages in international commerce. These may include value-added tax (VAT), goods and services tax (GST), customs duties or tariffs. If you're a U.S. business operating overseas, or a foreign business operating from the U.S., you should also check for any double taxation liabilities.

Tax considerations should be part of your operational plan from the beginning, Papini emphasizes. "[Using] automated tools, staying informed about tax changes and seeking professional guidance when necessary are critical strategies for managing tax and staying compliant with regulations . These steps will not only help protect your business from legal issues but also contribute to its growth and success."

09. Apply for business insurance

As a new small business owner, obtaining insurance is crucial to protect your venture from unforeseen risks and potential financial liabilities. Business insurance provides a safety net that can shield your assets and help your business stay afloat in case of accidents, lawsuits or other unexpected events.

When applying for insurance, you’ll want to first assess the nature of your business and identify the specific risks it may face. This includes any potential hazards, liabilities related to your products or services, and any potential lawsuits that might arise. Next, consider the coverage types that align with your business needs, such as general liability, professional liability, casualty or property insurance, etc.

A knowledgeable insurance broker can help you navigate the complexities of insurance policies and find the best rates and coverage options that fit your unique circumstances. Some types of insurance you might need to consider include:

Workers' compensation insurance: Mandatory in most states if you have employees, this insurance covers medical expenses and lost wages for employees who suffer work-related injuries or illnesses.

General liability insurance: This provides coverage for third-party bodily injury, property damage and related legal expenses resulting from accidents on your business premises or due to your products or services.

Professional liability insurance: Also known as “errors and omissions insurance,” this policy protects against claims of professional negligence, errors or omissions that may arise from providing professional services or advice.

Property insurance: This policy covers physical assets of the business, such as buildings, equipment, inventory and furniture against damage or loss from events like fire, theft or natural disasters.

Product liability insurance: This type of policy offers coverage for claims arising from injuries or property damage caused by a defective product sold by your business.

Business interruption insurance: If your business operations are interrupted due to a covered event, such as a fire or natural disaster, this will provide compensation for lost income and ongoing expenses.

Employment practices liability insurance (EPLI): An EPLI policy provides coverage for claims related to employment practices issues, such as wrongful termination, discrimination or harassment.

10. Organize your finances

Keeping a business running smoothly demands organized, detailed financials. As you put these systems in place, you’ll want to open a business bank account and consider how you’ll handle your business accounting.

Set up a business bank account

New small businesses should set up a business bank account for several reasons. First and foremost, separating your business finances from your personal finances is crucial for maintaining accurate and organized records. A dedicated business bank account enables you to track income, expenses and profits effectively, simplifying tax preparation and financial reporting.

Additionally, having a business bank account is usually required if you want a business loan or line of credit. It builds credibility with customers, peers and potential investors, as it demonstrates a professional approach to how you operate.

To open a business bank account, you’ll typically need to provide certain documents, including your business registration paperwork, employer identification number (EIN) or Social Security number (SSN). When setting up a business bank account, you’ll want to ask questions to make sure the bank can adequately handle your business needs. Make sure you ask about account fees, transaction limits, access to credit options and integration with financial accounting software to start.

Set up an accounting system

Having a meticulous bookkeeping system in place will help set your business up for success, especially when it comes to tracking expenses, paying taxes, managing invoices or handling payroll. There are a myriad of accounting apps and software options that can help you stay organized in this area, or you can hire a certified public accountant (CPA) to manage this for you.

With Wix, you can keep your books right from within the platform, eliminating the need for additional software and streamlining your workflow. You can manage customer invoices or product inventory directly from your website dashboard, or you can employ a number of accounting and payroll app integrations, such as QuickBooks and EasyTeam .

To fine tune your process, turn to this guide on small business accounting , which covers everything from creating financial statements to planning cash flow statements to managing balance sheets and more.

11. Brand your business

Building a brand is a vital part of understanding how to start a small business and shape a corporate identity . In a nutshell, branding is about creating a consistent voice, set of values and visual identity for your company. This can include everything from logo and brand colors to your company ethos, story and personality.

Brand visuals

When building your brand visuals, there are several key elements and assets you need to create to establish a cohesive visual identity:

Logo: A well-designed logo is the cornerstone of your brand visuals. It should be versatile, memorable and easily recognizable. You can get a professional design in minutes with Wix’s free logo maker .

Color palette: Choose a set of primary and secondary colors that reflect your brand's personality and evoke the desired emotions.

Typography: Select fonts that align with your brand's tone and are easy to read across different mediums.

Imagery: Decide on the type of images or illustrations that best represent your brand. This could include photography, illustrations or graphics.

Iconography: Create a set of custom icons or symbols that can be used consistently throughout your branding materials.

Website design: Ensure that your brand visuals and colors are integrated into your site design, including buttons, banners and overall layout.

Print materials: Consider how your brand visuals will translate to print materials like business cards, brochures and packaging. Not sure how to design a business card ? The Wix Business Card Maker can help you create a professional design in just six steps.

Email: Creating a business email takes just a handful of steps, and you can get a custom business email with Wix . Develop branded templates to maintain consistency in your online communications.

Brand story

According to Sitecore’s 2022 Brand Authenticity report, 70% of consumers want brands to connect with them on a more personal level. This is where your brand story comes into play.

Building a brand story is all about creating a compelling and authentic narrative that resonates with your target audience. Yaya Aaronsohn, head of brand maker at Wix, explains further. "At its core, branding hinges on trust—think of it as a relationship between two individuals: the customer and the brand, which represents the business. Within this relationship, authenticity plays a critical role. It builds trust and creates emotional bonds. It fosters consistency, engagement and reduces reputation risks."

A well-defined brand story can help you forge an emotional connection with customers, and should touch on your:

Origin story: Share the backstory of how and why your brand was created, including the challenges and inspirations that led to its inception.

Founder's journey: If applicable, humanize the brand by sharing the founder's personal journey and connection to the business.

Brand purpose: Clearly articulate the reason your brand exists, its core mission and the problem it aims to solve for its customers.

Brand values: Identify the guiding principles and values that drive your brand's decision-making and actions.

Evolution: Address how your brand has evolved over time and demonstrate your commitment to continuous improvement.

Brand voice

Brand voice establishes a consistent tone that reflects your personality and communication style. It further helps customers relate to the face behind the brand, which can translate directly to sales.

Your brand voice should remain consistent across all channels to reinforce your identity. Some key elements to include are:

Persona: Identify how you want to be perceived by your target audience and craft a tone that supports that identity.

Language: Use language that aligns with your chosen persona, such as authoritative, knowledgeable, down to earth or humorous.

Communication strategy: Set clear communication standards for how you’ll respond to customer comments, reviews, emails or phone calls.

12. Create a professional business website

Building a strong website and setting goals for your website is an absolute must when starting a business. For most prospective customers, investors and partners, your website will be their introduction to your business. It's a vital opportunity for you to create a positive first impression of your brand.

Expert advice from Amanda Buhse, Owner and Chief Creative Officer of Coal and Canary

"Something that I always heard growing up was that you could be the smallest fish in the sea, but if you have a professional website and branding, people will take you seriously. When I sent my website to potential retailers early on, we were making seven candles at a time out of my small kitchen. I think it goes to show that when you have a professional brand, the goals and dreams that you have are limitless."

(Coal and Canary now produces more than 1,0000 hand-poured candles, a day from their 10,000 square foot warehouse.)

Learning how to make a business website is simple and doable for people of all skill levels. Follow the steps outlined below to get your online presence off the ground.

Ready to launch? Build a beautiful business website or eCommerce website today.

Find a business website template

Website builders make it easy to create a professional, well-designed website with a few clicks of the mouse. Wix offers more than 800 business templates , including more than 500 online store templates , encompassing everything from finance and fashion to crafts and consulting (and beyond).

To begin, simply choose a template and customize it to meet your needs. Alternatively, you can utilize Wix’s AI website builder tool, which translates information about your design and layout preferences into a professional website tailor-made to your needs—all in a matter of minutes.

If you need more inspiration, check out the best business websites of the past year.

Customize your tools and features

With the foundation of your website up and running, it’s time to fine-tune which tools and integrations you’ll use to help run your business.

Wix offers business owners a full assortment of native software solutions and built-in features that transform your site dashboard into a one-stop-shop for day-to-day operations. You can handle transactions with Wix Payments or Wix Point of Sale (POS) ; manage incoming payments with Wix Invoices ; schedule classes, workshops and appointments with Wix Bookings ; and even sell tickets with Wix Events & Tickets .

The Wix App Market offers hundreds of other third-party integrations that can help you manage payroll, expense tracking and more.

Choose a web host and domain name

After you’ve customized your template, you’re ready to move on to the next step: flipping the switch so that your site is visible to the public. This is a two-fold process.

First, you’ll need to pick a web hosting provider. Basically, this is just a tool that stores your website’s files so that they’re viewable online. Wix is the leading web hosting platform for small businesses , and it offers free website hosting that’s protected and reliable—complete with 24/7 security monitoring and integrated SSL certificates to keep your users safe.

Once you’ve selected a web host, you’ll need to connect your registered domain name to a hosting server. It will take a matter of minutes, but rest assured that when you purchase your website domain with Wix, you’ll also gain access to domain security and full customer support.

Optimize your business website for SEO

When it comes to starting a business online, it’s essential to have some basic knowledge of search engine optimization (SEO). SEO is the process of optimizing web content to improve your site’s ranking for searches of specific keywords. Rebecca Tomasis, SEO expert for Wix Blogs, explains further. "The higher you rank in search, and the more keywords you rank for—the greater your visibility, traffic and potential for conversions or sales."

For example, if you sell organic baby items, you want to integrate exact phrases, like “eco baby products” and “natural baby toys,” into your site content. This improves your chances of showing up in search results when people type those phrases into the search bar.

You can use keyword research tools such as Google Keyword Planner, Ahrefs or Semrush (which has native integration with Wix ) to find terms to incorporate into your web content. You can also use the Wix SEO Hub as a resource for all things related to learning SEO.

Your overall SEO strategy should include the following:

Technical SEO: "Technical [SEO] involves elements such as your site speed, core web vitals, the site hierarchy and structure and navigation," Tomasis details. In other words, your website should, on a technical level, be responsive, quick to load (including on mobile) and easy for search engines to crawl. You should avoid things like dead links, duplicate content and large, slow-loading media files that can impact the user experience.

On-page optimization: Optimize your website's individual pages for the targeted keywords you’ve identified. Place the primary keyword in the page title, meta description, headings and content naturally.

High-quality content: Create high-quality, informative and engaging content that addresses the needs of your target audience. If you have a blog, well-written articles attract visitors and encourage them to spend more time on your site, signaling search engines about its relevance. "Make sure your content is helpful and answers the intent behind the search term as directly and as clearly as possible," says Tomasis. "Everything about the article—its structure, its data, its headings—should be optimized to meet the intent of the user searching."

Mobile-friendly design: Ensure your website is responsive and mobile-friendly. With the increasing number of mobile users, mobile optimization is crucial for SEO and user experience.

Local SEO: If your business serves a local audience, optimize for local SEO. Claim and optimize your Google My Business listing, ensure consistent NAP (name, address, phone) information across the web and encourage customer reviews.

13. Market and promote your business

Once you’ve launched your business and published your website, you can start building a small business marketing strategy that fuels business growth . A solid marketing strategy is essential for bringing in customers and taking your business to the next level. As Erin Shea, Senior Director of North America Marketing for VistaPrint shares, "Customers are the backbone of any successful small business and effective marketing is one of the best ways to build and sustain your community". According to Erin,

“Whether you’re engaging customers online or offline—remember that consistency is worth its weight in gold. A cohesive look to your marketing inspires confidence in your professionalism, builds credibility and strengthens customer rapport.”

Check out more of VistaPrint's 2024 marketing trends to help with your new business efforts.

Here are some of the most common marketing strategies to consider:

Paid advertising: By leveraging targeted advertisements, small businesses can reach a vast audience of potential customers who are actively searching for products or services related to their industry. Google Ads are particularly popular, letting businesses bid on relevant keywords, ensuring their ads appear prominently in search engine results. Wix users can manage Google Ad campaigns from their site dashboard, leaving one less external platform to worry about.

Social media marketing: Marketing on social media brings you massive exposure from diverse groups of people. Pick a platform that your target audience uses and maintain an active presence there. You can also implement paid social media marketing; for example, Wix users can boost sales with fully integrated Facebook and Instagram ads directly from their website builder.

Email marketing: A highly effective tactic, email marketing can promote your brand and build engagement . Using this method, you can reach customers directly, build a loyalty program and customize messages based on their individual interests. Wix users have access to a free email marketing tool with customizable templates, simple editing interface and advanced analytics.

Content marketing: This involves crafting and sharing valuable and relevant content in order to draw in your target audience. It can be done in a variety of ways, including publishing a blog, creating a podcast or making a YouTube channel. Use any of these outlets to share business updates, distribute relevant industry related news and build connections with potential customers.

Word of mouth: Positive word of mouth can give your brand's reputation and credibility a boost, increasing customer loyalty and customer acquisition. It’s a cost-effective strategy that can create a ripple effect, reaching a broader audience and generating organic growth for businesses.

Bear in mind that finding the right marketing strategy may take some time, experimentation and patience. But, Erin notes, consistency is key: "Whether you’re engaging customers online or offline, remember that consistency is worth its weight in gold. Even if you’re just starting out, try experimenting with different marketing tactics to see what works. As your sales grow, direct a greater portion of your revenue for your marketing budget and keep building.”

14. Build a team

As your business grows, it may be difficult for you to play multiple roles—which is where hiring employees and delegating tasks comes in. Even if you decide not to hire in-house staff, you may find yourself needing extra assistance from freelancers or independent contractors.

Read also: Human resources guide

When you begin the hiring process, factor in your budget, your needs and the company culture you want to portray. Creating a well-defined vision statement will help you find the right people to satisfy all of these requirements.

There are many effective ways to source talent for your team. A few ideas to get you started:

Online job platforms: Websites like Indeed, LinkedIn and Glassdoor offer job posting services where you can find potential team members.

Local job boards: Many communities have local job boards or websites where businesses can post job openings to attract candidates from the area.

College career centers: Contact career centers at local colleges and universities to connect with talented students or recent graduates seeking employment opportunities.

Networking events: Attend industry-specific business networking events or job fairs to meet potential candidates face-to-face and discuss job opportunities.

Social media: Utilize social media channels like Facebook, X (formerly Twitter) and Instagram to reach out to a broader audience and attract job seekers.

Freelance platforms: Websites like Upwork, Freelancer and Fiverr offer access to freelancers who can work on specific projects or provide specialized skills.

Industry-specific forums or groups: Join online forums or social media groups dedicated to a particular industry to discover talented professionals interested in relevant job opportunities.

How to start a business FAQ

How do you start a business as a beginner.

To start a business as a beginner, follow these essential 14 steps:

How much money do you usually need to start a business?

How do you get money to start a business, do you need a business degree to start a business, what do you need to start a business, can you start a business with no money, how to start a business online, how to start a business as a teenager, how to start a business as a student.

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Free business plan template for small businesses

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How to write a business plan in 12 steps (2024 edition)

Updated 26 June 2024 • 12 min read

This guide breaks down how to write a business plan, step-by-step, detailing what your document needs to include and what you need to think about to make your business plan as persuasive as possible.

What is a business plan?

A business plan is an essential document that can provide immense value for new and existing companies of all sizes. It is an overview that includes an outline of your business, its key objectives and plan for achieving important goals.

This information can be used to communicate strategic actions to internal teams and also attract interest from potential partners and investors . However, writing a business plan can be a lengthy and involved process. For many, using a business plan template can be a good way to get started.

For best results, you’ll need to do a lot of thinking and planning before you start writing your business plan. This way you have all the information and resources you need at your fingertips and won’t be under time pressure to come up with something at the last minute. After all, a well-thought-out business plan can help you avoid generic information and set your company up for success.

Download your free business plan template .

Why write a business plan?

Writing your business plan helps to get your strategy nailed down and onto the page. A plan that stays in your head is probably going to be full of unrealistic assumptions and biases, whereas a strategically thought-out and organised approach forces you to notice your blind spots and find a way forward.

If you’re looking for financing, a bank or investor needs to be persuaded by your business proposal and the opportunity to work with you. Therefore, a well-written business plan can help provide potential financial partners with the confidence that your business can become profitable. Your business plan gives them a comprehensive view of all aspects of your business and details your strategy for achieving your goals.

What are the main sections of a business plan?

Whatever your line of work, your business plan will generally need to provide the following:

An executive summary

A business overview

The market opportunity

Your products/services

How to write a business plan

Make sure you cover each of the following steps when preparing your document:

1. Write an executive summary

This section of your business plan should be 1–2 pages in length and enables potential financiers or partners to get an overview of what your business does and – most importantly — what the opportunity is for them. If they’re interested in the opportunity, they’ll conduct their own due diligence - and this will start with going through your business plan and financials.

It’s a good idea to write your executive summary last, when you’ve clarified your thinking around every section of the document. As an overview section, you don’t want to add any new content that isn’t in your business plan. Aim to keep this summary succinct and engaging by using simple, plain language, as this is much more persuasive than complicated or academic wording.

Use sub-headings and bullet points to help your most important information stand out, especially as busy executives may simply scan your executive summary and use this to decide whether they want to find out more.

What to include in an executive summary?

Make sure you include details on:

What your business does

What the opportunity is

What your unique selling points / differentiators are

How much funding you’re looking for

What the funding will be used for

How you'll succeed

Remember, you’re providing the big picture overview of your business - the detail is in the rest of the document and in the appendices.

2. Write your business overview

This section of your business plan needs to be more than just a list of what your business does. Its purpose is to excite those you’re hoping will work with you or help to fund your business.

Information to address includes:

What's the purpose of your business?

What problem does your business’ product or service solve?

What niche could it fill?

What’s different about your offering?

How are you better than anyone else at what you do?

Consider what your customer value proposition is by deciding what you want to achieve and what your number 1 benefit is for your customer.

3. Identify your USP

Think about what your unique selling points (USP) or differentiators are, and what proof-points you can provide to back them up.

For example, you can use terms like “market-leading” but if you don’t provide any evidence to back up your claims, your reader will take them with a big pinch of salt!

You should certainly reference any awards or endorsements that position you as the best person to provide your product or service, as well as any client testimonials. Make sure you include any education or experience that makes you an expert in your field as well.

4. Describe the market opportunity

Show you understand your industry, market and where you fit in it. While no-one can predict the future, offer up where you think the opportunity is for your business and make sales projections based on that. 

For example, imagine your business is selling personalised cookies - there's little competition in your area and you see your market opportunity to create designs for all calendar and holiday events. You expect to increase sales by 30% in one year and 50% in three years, driven primarily by word-of-mouth referrals.

Make sure you also consider macro trends that may create opportunities for you, such as social, environmental, or technological changes that may affect buying behaviour.

5. Include a SWOT analysis

Whatever your business strengths or opportunities, they’ll always be known and unknown weaknesses and threats; there’s no such thing as certainty in business or in life!

However, you can demonstrate that you’ve examined your business through different lenses and have a thorough understanding of it by doing a SWOT (strengths, weaknesses, opportunities, threats) analysis.

Don’t worry about drawing attention to your business’ shortcomings - every opportunity has them and it’ll give investors and partners confidence in you that you won't bury your head in the sand. Naturally, it's important that you specify what you’re going to do to address these weaknesses and counter these threats.

Here are some areas you can think about to get started: reputation, technology, location, experience, staff, overheads, competition, suppliers and price.

6. Present a competitor analysis

Let’s face it, no matter what industry you’re in, or what you’re selling, there’s going to be other businesses offering the same thing. But instead of worrying about the competition, use this as a positive opportunity to up your game and work out the unique advantages you have that will keep you competitive.

Identify your top 3 competitors and analyse what they're doing well and where they’re coming up short. Try to be as objective as possible and identify how to differentiate yourself from them.

You should also look into who the industry leaders are and what the benchmarks are for your industry so that you can set yourself targets for continuous improvement.

7. Create a customer persona

A customer persona is a fictional person who represents your company's ideal customer. Naturally, the persona can be based on a real person - the more you get to know your ideal customer, the more targeted and successful your marketing efforts will be.

To create a customer persona, you need to conduct research into your ideal customer’s age, sex, income, employment, daily activities, interests and hobbies. If you’re feeling unsure about your customer persona, you may need to give your ideal customer further thought and download the customer persona template to get started.

8. Write your marketing strategy

When you’ve created your customer persona, you need to work out how you’re going to reach them. Do they hang out on social media apps, like Facebook, Instagram, Pinterest, Twitter or LinkedIn? Or are they more used to local, traditional marketing like free local papers or high foot traffic areas?

Once you’ve figured where your audience is likely to hang out, you can outline your strategies for promoting and advertising your products or services in the next 12 months.

Make a list of the marketing channels you’ll use to achieve your advertising strategy and be sure to include your budget. How much can you set aside for advertising? And where are you most likely to see a return on your efforts? Paid ads on Facebook? Half or full paid spreads in an industry magazine? Or even a direct mail out? 

For more structured help around this, check out free course: Business 101 | Get social with your business on Facebook . 

9. Design your customer retention strategy

Business success relies heavily on the relationship you’re able to build with your customers. What techniques will you use to keep them coming back? Consider the following:

What can your business do to increase the number of repeat customers? 

Does your business have a referral or loyalty program? 

Do you have a post-purchase follow up in place?

Will you use surveys to track customer satisfaction?

What ways can you continue delivering outstanding service?

Is there a way to continue educating and adding value to your customers?

10. Present your financials

Most people who are looking at investing their time and/or money in your business will want to see your financial statements - your performance to date and your projections over the short and medium term. They'll also want to know how much you’ve received in funding to date and what these other sources of funding are - including your own investment.

Current finances

You need to show how your business has performed financially over the last year, highlighting metrics such as positive cashflow , net profit and assets.

Financial forecasts

You should also provide a balance forecast projecting total assets, total liabilities and net assets over 1, 2 and 3 years, and a profit and loss forecast for the same periods detailing gross profit /net sales, total expenses and net profit/loss. Finally, you should also provide a cash flow forecast month by month over the next year.

It’s also a good idea to speak to an expert like an accountant or bookkeeper about your finances and get advice on how best to present them in this all-important section of your business plan.

11. Detail how much funding is needed

Naturally, you also need to be very clear about how much money you’re looking for and what you plan to do with it. If you’re looking for a loan , you need to detail what it’s for, over what period it’ll be repaid, and what collateral you have to secure it.

12. Propose an exit strategy

Any financial stakeholder in your business will want a return on investment. If you’re pursuing this type of funding, you should include some detail on your proposed exit strategy . For example, do you want to sell the company at some point or go public?

Similarly, you should outline your succession plan so the business can continue to operate if you decide to step away from it. Likewise, you need a plan for what happens if the business loses money and can’t sustain itself. Documenting this means that everyone is on the same page and potential investors have this information upfront.

Frequently asked questions about writing a business plan:

When to write a business plan.

Typically, entrepreneurs write their business plans within the first year of operations. A business plan is a tool that helps business owners refine their strategy, attract partners and financiers, and grow their business.

If a business plan is written too soon, it may lack the substance that comes with time in the market. However, it’s important to note that a business plan isn't a static document - it can and should change as the business evolves.

How long should your business plan be?

There are no hard and fast rules around how long your business plan should be - it just needs to include all the relevant information. Aim for clear, concise sections and build a business plan that is as easy to read and navigate as possible.

Using a business plan template can help you make sure you have everything covered off, while also having a document that looks as professional as possible. Make sure you run a spelling and grammar check too - any sloppy errors can undermine your credibility.

What’s a business plan on a page?

It’s important to write your business plan as it helps to embed your strategy - as well as communicate what you’re about to potential partners or investors. When you have a comprehensive business plan you can easily adapt it to suit different audiences. For example, a full business plan is essential for raising capital but a business plan on a page may be enough for potential partners or employees.

What do venture capitalists look for in a business plan?

Venture capitalists invest money into businesses with the goal of achieving a return on their investment within the short to medium term. As a result, they’re looking for an attractive market opportunity, a clear point of differentiation, a strong management team, a proven track record, solid financials and, importantly, an exit opportunity.

Where to go for help or more information?

There are many great resources out there to help you fine-tune your business strategy and write your business plan. The Australian Government has a comprehensive website dedicated to supporting businesses at all stages of their journey.

You can also get help from Business Enterprise Centres , business advisors, accountants and fellow business owners. MYOB also has a list of business advisors who can give you feedback on your business plan, so your venture has the very best chance of success. 

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Questions to ask before starting a business

What are your strengths and weaknesses.

Your strengths and weaknesses will impact how effectively you operate as an entrepreneur. If you aren’t aware of what they are, then you’ll struggle to identify opportunities and problems before it’s too late.

Have you talked to the right people?

Don’t go into business alone. No, you don’t need to find a partner, but it’s worth chatting with people you trust to see how they respond to your idea and gather any advice they may have before starting.

Why are you starting a business?

Your reasons for starting a business will impact how likely you are to see it through. When the going gets tough, if you don’t have a firm reason for why you’re doing this, then you’ll struggle to keep going.

How much will it cost to start?

The cost of starting a business varies depending on the type, your location, and many other factors. The important thing is that you don’t just guess and actually budget and forecast your expenses beforehand.

Do you have a good business idea?

A good business idea is something that people want, and that solves a problem in their lives. If you’re unsure that your business does that, then you need to get out and validate it with potential customers.

Who are your competitors?

No business lacks competition. You need to know who they are, what they offer, and anything else that tells you how to position your business to be competitive.

Should you quit your job?

It can be tempting to go all in on a business idea immediately. However, entrepreneurship is hard and risky, and it may not be the wisest choice to cut your primary source of income. To know if it is the right time, you need to determine when your business will be profitable and sustainable.

How will you make money?

The business model is surprisingly overlooked by many business owners. They get caught up in the idea and the allure of entrepreneurship but fail to determine how they will make money. Don’t reinvent the wheel and explore some common options to see what fits your business.

12 steps to start your business

1. What to do before starting a business

Why are you starting a business? What does it take to be successful? Could you start with a side hustle? Let’s help you answer these and other vital questions before setting up your business.

2. Find the right business idea

Once you know why you want to start a business, it’s time to find your idea. Learn what it takes to develop a good idea and explore our curated lists of potential business ideas that may be a good fit.

3. Validate your business idea

How do you know if your business idea will work? By testing it out and verifying that you’re solving a real problem for real people. Here’s what you should do after coming up with your business idea.

4. Conduct market research

Who are your customers? Who are your competitors? What does the industry look like? Will you be able to successfully enter this market? These are necessary questions to answer through a bit of research.

5. Select your business model

How will you make money? This is answered with your business model, which covers how your costs, revenue streams, and customer expectations work together. And you don’t have to start from scratch—check out these common types of business models.

6. Price your products and services

What are your customers willing to pay? It’s difficult to know when starting out, but don’t let that stop you. Learn how to set initial prices and compare common pricing models that may work for your business.

7. Write your business plan

You need a business plan before starting a business. This isn’t about checking a box but improving your understanding of what it takes to run a successful business.

8. Make your business legal

Before setting up shop, you must check all the necessary legal boxes. Don’t worry about spending hours researching—we’ve compiled the most common legal requirements.

9. Set up your finances

You need a firm grasp of your startup costs and funding needs. Which requires you to forecast your sales, expenses, and cash flow. That may sound daunting, but we’ve broken it down into steps to follow and even cover setting up accounting and payroll systems.

10. Choose a business location

Will you be selling online? Running a traditional brick-and-mortar location? Maybe a bit of both? You need to consider where and how you’ll sell your products. Explore what to look for in a physical retail location and how to make a splash online.

11. Put together your team

Learn when it’s the right time to hire, what makes a good employee, and how to successfully grow your team. Even if you’re running a business solo, you should know how your team will grow.

12. Market your business

Learn the basics of creating a small business marketing plan, including what to prepare beforehand and how to track the impact of your marketing efforts.

Tips to start your business

Looking for additional guidance to help get your business off the ground? We’ve rounded up our favorite tips and resources from entrepreneurial experts to do just that.

Start a business FAQ

What are the basic steps to start a business?

To start a business, you’ll need to:

• Identify and validate your business idea
• Conduct market research
• Select a business model and pricing strategy
• Write a business plan and financial plan
• Select your business structure
• Register your business
• Obtain licenses and permits
• Select an online or physical location
• Start building your team if necessary
• Promote your business

How much money do you usually need to start a business?

The amount of money needed to start a business varies greatly depending on the type and scale of the business. It could range from a few hundred dollars for a home-based service business to several thousand or even millions for a manufacturing or tech startup. 

You must carefully consider and forecast your startup costs and cash flow to fully understand how much money you need to start.

What should I do first when starting a business?

The first step in starting a business is identifying a viable business idea and conducting market research to understand the demand, competition, and potential challenges. Additionally, it’s worth self-reflection to determine if you want to jump into entrepreneurship.

What do I need to start my first business?

At a minimum, you’ll need a business idea, a business plan, capital, a legal structure, a registered business name, necessary licenses and permits, a business bank account, and an accounting system.

How can I start a business with no money?

Starting a business with no money can be challenging but not impossible. You can consider service-based businesses that require minimal upfront costs. You can also minimize your upfront investment by starting your business as a side hustle while retaining a full or part-time job.

What 3 things make a business successful?

A clear and compelling value proposition, a strong understanding of the market and customers, and effective management and operations are three key elements that contribute to business success.

How can I start a simple business?

Starting a simple business often involves offering a service based on your skills or interests. This could be anything from pet sitting to graphic design. The key steps include identifying your service, understanding your market, setting prices, and promoting your business.

How do I start a beginner business?

As a beginner, start with a business idea that aligns with your skills and passions. Conduct market research, write a one-page business plan, and test if your idea resonates with your target customers. Start small, learn from the experience, and gradually grow your business.

How to start a business with only $100?

With only $100, consider a service-based or online business that requires minimal startup costs. This could be a consulting service, online tutoring, freelance writing, or selling handmade products. Use social media and free online tools for marketing and management to keep costs low.

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How to Start a Business in 8 Steps: A Comprehensive Guide from Concept to Launch

Starting a business can be extremely exciting. But figuring out how to start a business can also feel overwhelming—particularly if you don’t have a clear sense of how to get from where you are now (an aspiring entrepreneur) to where you want to be (a successful, established one).

The good news is that there are clear steps to follow. Once you know these steps, you can create a road map that will take you from asking, “What do I need to begin a business?” to questions like “How did I get so successful?” or “Why was I ever worried?”

Here, we outline everything you need to know—whether it’s about how to start a business online, at home, with no money, or any other situation.

1. Finding your business idea

So, how do you start a business? The first step is coming up with an idea. You can’t start a business without a great one. You don’t want to throw spaghetti at the wall and see what sticks; instead, you should aim to take “a structured approach to ideation,” says business coach Yael Tamar .

What are your strengths? What kind of business do you want to build? What kind of customers do you want to work with, and which of their needs can you fulfill? It’s important to answer these questions because the key to a successful business idea is finding the intersection of what you want to do and what your ideal customers need .

“It's crucial to align your venture with both your passions and market demand,” says Jeff Mains, CEO of business growth consultancy Champion Leadership Group .

“Start by identifying problems you're passionate about solving,” Mains says. “This approach ensures that you have a genuine interest in your business, which is essential for long-term success.

“Also look for gaps in the market by analyzing current trends and customer needs,” he says. “Combining your passion with market opportunities increases the likelihood of finding a viable and fulfilling business idea.”

2. Conduct market research

Once you have a business idea you want to pursue, it’s time to do some research—more specifically, market research.

“It involves gathering data on customer demographics, conducting competitor analysis, and studying industry trends,” Tamar says. “This research helps validate business concepts and informs strategic decision-making.”

It can also help in the long-term, giving you the insights you need to lay the foundation for a successful business. “Effective market research also minimizes risks and ensures your business is well-positioned to meet market demands,” Mains says.

So, how do you perform the kind of market research you need to set your business up for success?

“Begin by identifying your target audience and understanding their pain points, preferences, and behaviors,” Mains says. “Use a mix of primary research, such as surveys and interviews, and secondary research, including industry reports and competitor analysis.”

In addition to audience research, you’ll also want to check out your competitors to see what they’re doing, what’s working (and what isn't), and how you can differentiate your company from others in the space—and grab your target audience’s attention in the process.

3. Create a business plan

Once you’ve come up with a business idea—and you’ve done the market research necessary to ensure it’s viable—it’s time to create your business plan.

There are a few different elements to a business plan. “Start with a clear executive summary that outlines your business idea, mission, and vision,” Mains says. “Follow this with a detailed market analysis, showcasing your understanding of the industry and target market.”

Plus, you’ll want to outline your business structure, product or service offerings, marketing strategies, and financial projections. Why? Because “a strong business plan not only guides your strategic decisions but also serves as a crucial tool when seeking funding from investors or financial institutions,” says Mains

Bottom line? “It integrates findings from market research into actionable steps aligned with long-term business objectives,” Tamar says—making it a must for starting, launching, and sustaining a successful business.

4. Take care of logistics

Next step on the list? Taking care of the logistical side of starting a business, which include:

• Choosing a business structure
• Registering your business
• Obtaining necessary licenses/permits
• Getting necessary insurance
• Opening a business bank account

From a logistical perspective, there are no universal solutions when starting a business. Much will depend on the type of business you’re trying to start.

For example, if you’re focusing on how to start a small business at home and you’ll be the only employee, you may not need physical liability insurance (since there won’t be any other employees working in your home). But if you’re figuring out how to start an online business—and intend to operate from a commercial space with other employees—physical liability insurance is generally a must.

Same thing goes for business structure (for example, being a sole proprietor or registering an LLC), business registration, permitting…pretty much all of it. Make sure to do your research and ensure you take all of the logistical steps needed to legally establish your business.

5. Find your funding

Funding is often where budding entrepreneurs get stuck. If you're wondering how to start a business without money , in full transparency, the answer is…you can’t. Whatever kind of business you’re starting, you’re going to need some money to get things off the ground.

But how much money you need to start a business—and where you ultimately get that money from—can vary widely.

In general, there are a few different funding options for starting a business, including:

• Self-funding . If you have money—and you’re willing to spend it on your entrepreneurial dreams—self-funding is a great option. (Particularly since you won’t have to pay any interest or give up equity in your company).
• Business loans . Loans are another option for getting the capital you need to start a business. The process of how to get a loan to start a business can be challenging; often, traditional lenders are wary of lending to brand new businesses. But there are loan programs out there that cater to start-ups—so doing research to see if you qualify is definitely worth it.
• Credit cards . If you can’t get a loan, credit cards (personal or business) can help to cover expenses as you build your business.
• Business grants. There are also a variety of grants out there that provide capital to qualifying applicants. For example, there are grants for women-owned businesses and minority-owned businesses. Grant competitions can also be great if you have a particularly interesting or innovative business idea. So, if you fit into any relevant grant categories, you’ll definitely want to explore how to get a grant to start a business.
• Friends and family . Asking friends and family to invest in your business is also an option. Just keep in mind that introducing money into personal relationships can be challenging—so if you do take money from loved ones, make sure the terms and expectations of the investment are extremely clear on both sides.
• Outside investors. Depending on your business model and industry, you may also be able to pitch outside investors, like venture capital firms or angel investors—which is more common in certain industries, like tech.

Build your dream business with the help of a high-paying job—browse open jobs on The Muse »

6. Get your systems in place

You’ve got your funding. You’ve got your business plan. But before you move forward in bringing your business to life, it’s important to lay the foundation for success by putting the right systems and processes in place.

Establishing systems and processes from the get-go can help make your business launch and growth significantly more smooth—and also can save time, energy, hassle, and money.

For example, before you start selling products, you’ll want to set up a secure online payment system. Before you start billing clients, you’ll need an invoicing procedure—and the software to implement those procedures. Before you start marketing, you’ll want to have a strategy and system in place to ensure you reach the right customers at the right time.

Systems and processes help you get organized—and if you want your business to be successful, you’ll want to take the steps to get organized before you launch.

7. Build your brand

Once you’ve got the backend of your business in place, it’s time to start thinking about the front-facing elements—the elements that make up your brand.

In order to launch a business, you’ll want to have certain branding assets in place, including:

• Brand color palette
• Brand fonts
• Brand voice
• Social media profiles

Building a brand helps to create a consistent experience for your customers and tell the story of your business to your target audience. “This is important for gaining recognition,” says Keith Donovan, a startup advisor and Founder of Startup Stumbles .

8. Launch and market your business

You’ve figured out how to begin a business. You’ve got all the pieces in place. Now it’s time to actually launch your business—and market that business to connect with your ideal audience.

“Making sure people know about your company is crucial,” Donovan says.

How you market your business is up to you. For example, “actions like creating social media pages, running advertisements and cultivating helpful content introduce potential buyers to the business and what it offers,” he adds.

You could also market your business in other ways, like:

• Local events
• Influencer partnership
• Print advertisements
• Cross-marketing with other businesses
• Email marketing

It’s not so much about how you market your business; it’s about how effectively you do so that will determine whether your company thrives or falters. Whatever methods you decide to go for, just make sure you’re invested in creating and implementing a marketing strategy that allows you to connect with your target audience and convert them into paying customers.

A Yale professor who struggled with stress created a concrete guide to being happy. Here's how it works.

• Dr. Laurie Santos teaches "Psychology and the Good Life" at Yale University.
• She came up with the course after seeing students struggle with their mental health.
• Recently, she shared her own obstacles to happiness on her podcast, "The Happiness Lab."

At an annual checkup, Dr. Laurie Santos' tests all looked good — except one.

Her CRP levels, which measure inflammation, came back a little higher. Her doctor said one of the triggers could be heightened stress .

It made sense. Santos, a Yale professor, oversaw over 500 students during the pandemic, ran a university lab, and led a podcast, she said in a recent episode .

But there was some irony to her high stress levels: Santos is also known as a "happiness expert." After becoming head of Yale's largest residential college in 2016 and witnessing depression and panic attacks among her students, she created "Psychology and the Good Life," a course that explores how to improve well-being.

It became the most popular class in Yale's history and was eventually adapted into an online course with over 4.7 million students worldwide.

Recently, Santos decided to open up about her struggles.

In new episodes of her podcast, Santos tackles how she " flunks her own class ," from being a perfectionist to fearing boredom.

"Some people really think I'm this walking happiness emoji," Santos said. "But of course, I'm human." She shared some of the lessons she learned.

Curb self-comparison

Santos said one of her biggest problems is perfectionism. In one episode , Ryan Dilley, her podcast producer, said that Santos constantly strives for flawless results in her work.

"Sometimes it's not possible, but it's so hard to watch," Dilley said to Santos. "You're horrible to yourself sometimes."

She told BI that "existential perfectionism" haunts her students, too, who strive to have ideal grades, looks, jobs, and relationships.

Related stories

"There's no domain in which perfectionism is sparing young people," she said, adding that much of it is driven by frequent self-comparison via social media .

She said this chase for perfection is one of the biggest things people get wrong about happiness. "We have all these theories about the things that will make us feel better," she said, whether it's making more money or scoring that dream job .

"By and large, the research seems to show that our circumstances don't matter for our happiness as much as we think," she said. "We'd be much better off changing our behavior and mindsets."

Question your need for busyness

Santos said most of her issues arise from "trying to navigate busyness and busy culture" as a professor and podcaster. While she loves what she does, she also recognizes how much work it is to balance both responsibilities.

She wants to create "healthier standards for what counts as work," but said it's a struggle because her busyness also greatly contributes to her career success.

Part of what keeps her (and many of her students) so busy is a perceived glamour around hustling. "There's a sort of social status to being busy," she said. Becoming healthier means pushing back against common cultural norms.

Reframe negative emotions

Santos found ways to look at negative emotions through a different lens in multiple episodes.

For example, she learned that boredom isn't something to run from . While it's a feeling she never liked and something her students "definitely avoid at all costs," she also told BI that it's crucial for "coming up with their best creative ideas."

In the episode on stress, she spoke to David S. Yeager , a psychology professor at UT Austin. He taught her that how one frames stress impacts their body's reaction to it : people who learn to view stress as a helpful adrenaline boost or performance enhancer are less likely to be debilitated by it.

"That was really profound for me, because stress really felt like it's just this biological phenomenon," Santos said. "But even there, our mindset really seems to matter."

Take small, daily steps

If there's any big takeaway to get from her course or recent podcast episodes, Santos said it's that "happiness takes work."

In her class, she has students complete surveys to track their happiness at the beginning and end of the semester — a practice she follows in her own life. "You're not going from zero to 100," she said. The goal is to create small changes that amount to a 10-15% positive increase in your mood.

For example, if you're intensely self-critical, that work might look like tracking and challenging your thoughts with a daily journal instead of absorbing negativity. "That's pushing against the habit that feels really natural," she said.

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How to Start an E-Commerce Business In 2024

Published: Jun 25, 2024, 2:51pm

Reviewed By

Table of Contents

What is e-commerce, types of e-commerce businesses, why start an e-commerce business, 8 steps to start an e-commerce business, 5 tips for running your e-commerce business, bottom line, frequently asked questions (faqs).

E-commerce is more popular today than ever before. Between 2019 and 2023, the number of e-commerce websites increased from 9.2 million to 26.5 million. If you’re looking for a way to earn money online while being your own boss, an e-commerce business may be worthwhile.

While it takes much time, effort, and dedication, it can become a profitable, enjoyable venture. With our handy guide on how to start an e-commerce business, you can hit the ground running and bring a successful e-commerce store to life.

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Before we discuss what it takes to start and run an e-commerce business, let’s define e-commerce. Put simply, e-commerce refers to the buying and selling of products or services online. An e-commerce website acts as a virtual storefront, allowing customers to purchase what they want from their desktop or mobile devices. While brick-and-mortar locations can be attached to e-commerce websites, many e-commerce businesses solely operate online.

In general, e-commerce businesses fall into these four categories:

• Business to customer (B2C): A B2C website sells to individual customers, similar to brick-and-mortar storefronts. Customers can choose a product, check out, and wait for the product to be shipped to them.
• Business-to-business (B2B): A B2B website sells products or services to other companies. It usually receives many bulk and recurring orders.
• Consumer-to-consumer (C2C): A C2C website or marketplace allows customers to sell to one another. Etsy and eBay are popular examples of C2C sites.
• Consumer to business (C2B): A C2B website allows individuals to sell to businesses. Customers can often write reviews, exchange affiliate links, or provide places on their websites in exchange for compensation.

There are a number of benefits to e-commerce stores, including:

• Lower overhead costs: Compared to running a brick-and-mortar store, an e-commerce website is often more affordable. There’s no need to pay for a commercial property and the utility costs that come with it. Instead, you’ll invest in a domain name, web hosting, inventory and digital marketing.
• Chance to reach a broader audience: With an e-commerce store, you don’t have to limit your customer base to where you’re located. Even if you’re in a small town, you may reach customers across the country and world. This can lead to higher profits and greater success.
• Ability to easily scale: It’s much more difficult to grow a business with physical storefronts than one that operates online. If you go the e-commerce route, your website and store can grow as your business grows. You won’t have to open and manage more brick-and-mortar locations.
• Flexibility for customers: In today’s day and age, customers are busy and often lack the time or desire to drive to a store and purchase what they need. If you can serve them through an e-commerce website, they’ll be able to make purchases whenever they want, from the comfort of their own home, office or anywhere with an internet connection. Flexibility can lead to happy customers who return to your store and refer their friends.
• Access to customer data: An e-commerce business can allow you to collect valuable customer data. You may gain insights on your customers’ buying habits and demographics. In addition, you’ll have a better understanding of demand and be able to reduce the risk of understocking or overstocking as a result.

1. Define your e-commerce business idea

First and foremost, figure out what you’re going to sell. Ideally, you’d choose a product or service in a very specific niche. This way, you’ll have less competition and increase your chances of success.

If you decide to sell clothing, for example, you can target young professionals with affordable suits for young children with comfortable formal wear. Make sure that you’re passionate about whatever you’re trying to sell and/or can do or make well.

2. Validate your idea

A business idea is only worth pursuing if you determine it’s actually viable. To do so, consider the following:

• Market-based criteria: Market-based criteria focuses on market factors that will impact your business. It considers market size, competition, target customers and whether your products or services are trends or part of a flat or growing market.
• Product-based criteria: Product-based criteria revolves around your products and services. It examines your potential selling prices, size, weight and durability, how seasonality may affect demand, product regulations and whether your product caters to a passion or solves a pain point.

Both market-based and product-based criteria can help you understand whether your products or services have potential. If you believe that there is a market for your offerings, you can move on to the next steps.

3. Write a business plan

Once you hone in on and validate your business idea, it’s time to create a business plan. Think of your business plan as a blueprint that outlines what you hope to accomplish and how you’ll get there. In general, a business plan involves the following components:

• Executive summary: This is where you discuss your structure, industry, leadership team, and offerings.
• Competitor research: Competitor research is all about your competitors and their tactics.
• Product or service descriptions: Product or service descriptions explain each offer and how customers may benefit.
• Marketing and sales strategy: The marketing and sales section should describe what you’ll do to reach prospective customers and retain the ones you land.
• Financial projections: Here’s where you may want to work with an accountant to estimate your pricing strategy and profit goals.

Learn more: Simple Business Plan Template (2024)

4. Set up your business

After solidifying your e-commerce business idea and finalizing a business plan, you can take the plunge and set up your business. You’ll choose a business structure, name your business, apply for an employer identification number (EIN), and open a business checking account. Getting all the licenses and permits you’ll need to operate legally is also a good idea. For help with the setup process, don’t hesitate to contact an attorney, accountant, or other professionals who can answer any questions and steer you in the right direction.

5. Develop or source your products

Next, you’ll need to develop the products you plan to sell. If these are tangible products, you may make them yourself or leave the task to a manufacturer. At this point, you should decide whether you want to produce or order your products in bulk so you’ll have inventory in stock.

You may decide to start small and only stock a few products until you get a better sense for demand and determine whether bulk inventory makes sense. Another option is dropshipping , which is when products are manufactured and sourced when orders are placed. If you’re selling professional services online, such as graphic design or bookkeeping, you should zero in on what they’ll be and how much you’ll charge for them.

Learn more: How To Start A Dropshipping Business

6. Create your e-commerce website

Your e-commerce website will be one of your most important assets. Customers will visit your site to learn about you, explore your offerings, and, hopefully, make purchases. The easiest way to launch a site is through an e-commerce website builder, such as Shopify or BigCommerce . While every builder is different, most allow you to market your offerings, manage inventory, collect payments, ship orders, access analytics, and more.

If you’re limited on funds or don’t want to invest too much in your business, a free e-commerce platform can be helpful. As your business grows, you may always upgrade to a paid plan or platform. Do your research and compare your options to figure out the best e-commerce tool for your unique budget, preferences, and goals.

7. Figure out order fulfillment

Fulfillment is essential to your e-commerce store because it ensures your customers receive the products or services they paid for. Fortunately, most e-commerce website builders come with shipping label printing, allowing you to add shipping costs at checkout automatically. If you want to take the entire fulfillment process off your plate, you might want to outsource it to a company. Just make sure your potential profits outweigh the fees they’ll charge.

8. Market your e-commerce business

In a perfect world, you’d launch your e-commerce website, and countless customers would run to it. The reality, however, is that you’ll need to find, attract, and convert your target audience. While your marketing plan will depend on your budget, products or services, and capabilities, it may include search engine optimization (SEO), social media marketing, paid search, email marketing, and/or influencer marketing. Regardless of your chosen strategies, be consistent and establish a brand that allows you to stand out from your competitors.

Once you have all your ducks in a row and your e-commerce store is ready for business, keep these tips in mind:

• Focus on customer retention: Retaining a current customer is more accessible and less expensive than landing a new one. That’s why you should keep your customers returning through excellent service, loyalty programs, exclusive discounts and new products and services.
• Optimize your shipping strategy: While an e-commerce store offers many benefits to customers, high shipping costs can turn them off. If possible, offer free shipping or deals for loyal customers or those who spend over a certain amount.
• Offer excellent customer service: In the world of e-commerce, the customer truly is king. That means you must be responsive and cater to customer needs and preferences through friendly agents, live chat and 24/7 availability. Otherwise, your reputation and profits will likely take a hit.
• Diversify your distribution channels: To raise your likelihood of success, go beyond your website and use other channels to sell your offerings. Amazon, social media and affiliate marketing are a few options to consider.
• Upsell and cross-sell: When you upsell, you encourage customers to purchase a higher-end product or service than the one they were considering. A cross-sell is when you encourage customers to buy products that are related to complementary products. Both strategies can boost profits.

An e-commerce business can be advantageous. It may allow you to share your passions, interests or experience with customers near and far while providing some great income. By following the steps and tips listed above, you’ll put yourself on the path to success. Best of luck!

How much does it cost to start an e-commerce business?

Several factors will determine how much you’ll pay to launch an e-commerce business. These include fees for your website, payment processing, stocking, order fulfillment, and warehousing. The general costs of running a business, such as accounting, marketing, and employee payroll, will also affect your overall cost.

What are the three types of e-commerce?

The three main types of e-commerce businesses are B2B, B2C, and C2C. Your products or services will help you determine the suitable business model for your e-commerce store.

Is e-commerce actually profitable?

Just like a business with a physical storefront, an e-commerce business has the potential to be profitable. However, profitability often takes time, so you must be patient before your efforts genuinely pay off.

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