business development manager logistics 3pl

• Business Development Manager – 3PL

Location: Mumbai

About the Role

As a business development manager, you will be responsible for identifying and generating leads for the 3PL business. The business development manager will determine business development strategy and execute it. He/she will be responsible for understanding the clients’ requirements to ensure that the operations team are solving the client’s problems. He/she will be responsible for creating a sales pipeline and maintaining the database of prospective clients. As a new business there is tremendous growth opportunity and requires an entrepreneurial spirt. This role directly reports to the head of the 3PL team.

Roles and Responsibilities

New Business Development:

• Prospect for potential new clients and convert leads
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
• Meet potential clients by growing, maintaining, and leveraging your
• Identify potential clients, and the decision makers within the client organization
• Set up meetings between client decision makers and company’s practice leaders/Principals
• Plan approaches and pitches
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives
• Participate in pricing the solution/service
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion
• Present new services and enhance existing relationships
• Work with technical staff and other internal colleagues to meet customer needs

Business Development Planning:

• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution
• Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.

Management & Research:

• Submit weekly progress reports and ensure data is accurate
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system
• Forecast sales targets and ensure they are met by the team
• Track and record activity on accounts and help to close deals to meet these targets
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner
• Present business development training and mentoring to business developers and other internal staff
• Research and develop a thorough understanding of the company’s people and capabilities

Requirement

• Ability to drive business growth, profitability, implement sales strategies, generate leads, and conduct market research
• We are looking for someone with leadership skills, experience in 3PL or logistics, strong negotiation skills
• This role requires someone who is result oriented, a self-starter and a pro-active person
• Knowledge of how to set up and use a CRM is a plus
• Strong communication and writing skills
• Advanced knowledge of Microsoft office tools like Word & Excel & MIS reporting
• Minimum Bachelor’s Degree MBA/ equivalent masters preferred
• 5-10 years’ experience in handling Key Accounts of 3PL customers across Pan India

Guide to third-party logistics (3PL)

This guide will give you everything you need to know about third-party logistics (3pl) – so that you can decide if your business would like to partner with a 3pl provider..

Introduction

To survive and thrive in today’s business world, you must be able to deliver whatever your customers want, whenever and wherever they want it.

Indeed, rapid and reliable order fulfillment is the key to ensuring customer satisfaction and bottom-line growth for companies of all sizes, across all industries.

However, as your company evolves and expands and as business conditions fluctuate, you may find that it becomes increasingly difficult to manage your warehousing, inventory, distribution, and fulfillment processes – which can become a source of operational headaches and soaring costs.

Additionally, your team may prefer to focus on their core competencies – such as product development, sales and marketing, or customer support – rather than devoting all their attention to the complicated, time-consuming task of fulfilling customer orders.

For these reasons, many companies look to external experts – third-party logistics (3PL) providers – to help them handle their end-to-end logistics operations. A recent study revealed that 86% of US-based Fortune 500 companies use 3PL providers for various logistics and supply chain functions.

A growing number of organizations across various industries are discovering that outsourcing their warehousing, inventory management, and order fulfillment to a 3PL can have many business benefits such as improving customer service, operational efficiency, profitability, and market share.

The question is: Should your organization work with a 3PL provider?

In this guide, we will give you all the information you need to know about 3PLs – so that you can decide if would like to partner with such a provider and, if so, you can choose the right 3PL for your business.

Some 3PLs offer a complete suite of integrated, end-to-end logistics solutions, while other players specialize in specific areas or industries.

Most 3PLs can deliver a variety of logistics solutions – and each company can pick and choose which solutions they want, customize those solutions to meet their business needs, and change, adapt, and add solutions as their business scales and grows.

The array of solutions that 3PL providers offer includes:

Partnering with a 3PL provider can deliver many different business benefits and can help fuel your company’s long-term development. Indeed, by outsourcing your warehousing, inventory management, and fulfillment operations to a 3PL, you can:

• Shipping speeds, with some best-in-class 3PLs delivering orders as fast as one day.
• On-time delivery rate, with the top performing 3PLs achieving rates of greater than 97% in this area.

• Calibrate and scale your logistics operations to handle fluctuations in supply and demand due to seasonal spikes, shifts in government regulations and fuel prices, or other dynamics.
• Manage volatility and disruptions across your end-to-end network.
• Expand into new markets by leveraging your 3PL’s established network of facilities and partners to help you reach customers and launch new business lines around the world.

Now that you have a good grasp of what 3PLs are and the business impact they can deliver, you need to determine if your organization could benefit from enlisting the services of a 3PL provider.

Below are some telltale signs that your business needs a 3PL partner:

Once you’ve decided that your business could benefit from a partnership with a 3PL, you need to begin the process of evaluating the numerous providers out there and choosing the right one for your business .

During your evaluation and decision process, here are some key factors to consider:

• A proven track record of delivering on time, in full for customers around the globe and across different industries.
• Shipping speed options (such as one- or two-day delivery) that meet your needs.
• The capability to handle increased or decreased volume when your business experiences sudden surges or drops in demand.

By devoting time to conducting in-depth research and considering the factors highlighted above, you can find the right 3PL for your business.

Working with right 3PL partner can truly transform your business, empowering you to drive long-term bottom-line growth by:

• Keeping your end-to-end logistics operations running as efficiently as possible.
• Keeping your warehousing, inventory management, and fulfillment costs down.
• Keeping your customers happy by delivering on time, every time.

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Business Development Manager – 3PL

Logistics executive.

Ref: GP327-854

Job description / Role

A leading global logistics company Attractive salary package + bonus + medical + ticket Based in Dubai Our client is a leading global logistics company. You will be expected to identify new business opportunities within Contract Logistics through developing existing and new business accounts. Responsibilities: • Responsible to maintain an existing customer database through regular sales visits and undertake sales calls to win new business. • Undertake cross selling and up selling within existing customer database to further develop account potential through Air freight, Sea freight, Road freight, Value added products and Contract Logistics. • Develop a new business prospect listing to ensure that future new business development is planned in advance. • Manage RFQ’s, tenders and quotes for Contract Logistics Business and achieve a high success rate in closing deals • Develop SOP’s for Strategic Accounts with associated internal colleagues where applicable, to detail all processes, rate structure, and capturing of customer identified KPI. • Maintain close working relationships with the Customer Service, Operations and Contract Logistics team, particularly Logistics Engineers to develop out of the box solutions to support new and existing customers. • Undertake sales presentations to customers and business communities to present the company and its products and services. • Maintain and manage the financial forecast and cost module projections for new business submissions.

Requirements

• An experienced Sales and Business Development Manager - very solid track record in selling Contract Logistics (Warehousing); strong market knowledge of Freight Management within the UAE / Middle East preferred but not essential • At least 5 years experience within the Third Party Logistics / Supply Chain / Freight sector • Commercially astute with strong negotiation and client management skills • Strong analytical skills to review both financial and operational data • Excellent communication and presentation skills in English are essential • University degree with in the relevant area

About the Company

Logistics Executive has been established for more than 10 years and delivers professional Executive Search & Recruitment services to the global Logistics and Supply Chain market.

Our service covers the full spectrum of senior roles within the Logistics & Supply Chain vertical and includes support functions such as Finance & HR. We are also able to provide Interim Managers and Supply Chain Consultants on short or limited term contracts.

Our knowledge and reach in the Logistics & Supply Chain sector usually means that we can provide better candidates than the ‘generalist’ search firms.

We provide a suite of HR & Talent Management consultancy services to the industry including Outplacement, Executive Coaching, Psychometric testing, Assessment, Performance Reviews and Leadership Development programmes.

The Dubai Regional Office covers Africa, Middle East, Central Asia / CIS, South Asia and the surrounding regions - however we source candidates globally through our international network.

Our other international offices cover Europe, S.E. Asia and Asia Pacific.

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Business Development Manager – 3PL / Fulfilment Services & Logistics

John Ross Associates have partnered with a privately owned, well-established E-Commerce Integration, 3PL & Fulfilment Service provider to assist with the recruitment of a Business Development Manager to drive growth and be the sole senior sales representative working closely with and reporting directly to the board.

You will be responsible for securing Warehousing, Distribution, E-Commerce Fulfilment Services and 3PL Contracts across a variety of different markets across the UK primarily targeted within the E-Commerce Industry.

Business Development Manager

• This is a Remote/Home-based position with office commute 2-3 times a month to North Devon.
• Salary £30,000 – £45,000 DOE + 30K OTE, Car/Car Allowance, Pension, Laptop, Expenses, Phone, Health Benefits and Performance based Incentives
• Full Training, Induction and Development throughout your career.
• As the sole BDM, you will be responsible for strategy, planning, growth and development of the company, allowing you to input your ideas and approach.
• You will be targeting the whole of the UK and be accustomed to travel/overnight stays.
• We are looking for an experienced new business sales professional, capable of managing, planning and developing a pipeline working closely with senior management.
• You will be part of a small but passionate team of 17 staff who are looking to hire a personable, committed and long-term BDM to drive growth.
• The company have plans to hire and grow their sales team which will be managed by the BDM over time offering tangible progression and vision within the role.
• Experience with E-Commerce Fulfilment / 3PL / Logistics / Distribution are desirable.
• The company have recently invested in a new Warehouse and CRM system due to their continued success and the next hire is critical for the business to expand further.

As the Business Development Manager you will work with the MD and Board to develop and improve the Company’s position and support the businesses continuous financial growth in line with the long-term strategic goals of the Company.

The role can be based anywhere in the UK with some travel to the head office in North Devon when required.

Business Development Manager – Key Responsibilities:

• Secure new business in line with the Company growth plan
• Identify potential clients and decision makers, building working relationships of trust and confidence
• Promote and represent the Company brand and its values to differentiate the Company and its services from our competitors
• Present to potential new clients, whilst working with the wider team and other areas of the business to develop proposals that meet the client’s needs and objectives
• Identify opportunities for campaigns and services to present to new and existing clients.
• Use knowledge of the market and competitors to identify and develop the Company’s unique selling propositions and differentiators
• Understand the Company’s goal and purpose to enable continual enhancement of the Company’s performance
• Produce reports and documentation to present to the Board, Senior Management Teams and the Companies clients
• Work with various areas of the business to forecast and budget to ensure accurate commercial submissions
• Monitor and identify developments and opportunities within the industry to allow the Company to refine and hone propositions

Business Development Manager – Qualifications:

• Successful track record as a ‘hunter’ of new prospects
• Previous experience of working in a Business Development role within the Third-Party Logistics sector
• Experienced in dealing with Senior Management, key stakeholders and client’s up to and including Board level
• Experienced in the writing of proposals and tender documents which are both creative and compelling
• A highly confident and proactive individual able to represent the Company and client
• Technically competent in Microsoft Office Word, PowerPoint and Excel

Business Development Manager – Application

Please submit your CV and ideally a covering statement highlighting any relevant experience or transferable skills and why you wish to apply. Alternatively, please contact the office via the details provided for further information.

Apply for this role

Job categories.

• 0117 403 3701
• [email protected]

Copyright © 2024   John Ross Associates . All Rights Reserved.

Website Maintained by Validus Media | Marketing for Recruitment

Inside 3PL: Meet John Scully, Business Development Manager

Hey everyone, 👋

I’m so excited to be launching our new Inside 3PL series that will be shining a spotlight on the wonderful people behind our brand and make it such a special place to work.

There is no better place to start than with 3PL’s longest-serving team member. I would like to introduce you to John Scully, Business Development Manager at 3PL and one of the most friendly and approachable people you could ever meet – always available to offer help and advice. John has worked at 3PL for a whopping 12 years and for anyone who is interested in partnering with 3PL, he will be the very first voice you’ll hear and face you will have the pleasure to see.

Ready to meet John? Let’s go👇

Barry Ryan: To start, can you tell me a little bit about what you do at 3PL?

John: The emphasis is to bring profitable and sustainable contract logistics-based partners into the business but one of the most important parts of my role is to build a strong relationship with potential partners. They need to trust that they are being given the best advice and that when they entrust their order fulfilment to us , we will take as much care and attention shipping every order as they would themselves.

Barry Ryan: Why did you decide to join 3PL?

John: I was attracted by the ambitious and dynamic outlook of the Company and its ethos of, amongst other things, to conduct business professionally and correctly. We were one of the original trailblazers in the UK and one of the very first companies to offer outsourced order fulfilment to what was back then an emerging eCommerce industry.

Barry Ryan: What does your day to day typically look like?

John: I guess my overall day is pretty typical of most people in a sales role. I’m responsible for following up on all new business, booking meetings, running discovery calls, and then managing a sales cycle to close.

But a huge plus point to the job is that no two days are the same! During peak season I’ve even been known to roll my sleeves up and get stuck in with the warehouse team, picking and packing products to ensure our customer’s orders are shipped on time.

Barry Ryan: What’s your favourite thing about working at 3PL?

John: The variety, fed in large part by being a multi-user operation consisting of customers of different product sectors, and also working alongside a fantastic team of talented people.

I get to meet some very inspirational business leaders and entrepreneurs, it’s a real pleasure to learn about their brand journey and understand how we can join them on that journey to help them grow. We do tend to form solid relationships with our customers and consider many of them as friends.

Barry Ryan: Can you tell our readers about how the order fulfilment and logistics industry has changed over the past 12 years?

John: End-user expectations continue to rise, leading to ever-increasing pressure to service those expectations. It is a kind of pressure we thrive on. The intelligent use of technology and data-driven decision making is becoming ever more critical throughout the industry.

Barry Ryan: What’s a fun fact about you?

John: I enjoy playing the piano, although not sure the neighbours enjoy it as much as I do! I love anything from the ’60s, especially The Beatles.

Barry Ryan: What’s been your personal career highlight working at 3PL?

John: Playing a part in winning several industry awards, such as SME Business of the Year and the North of England Excellence Award and most recently logistics provider of the year award at the Northern eCommerce Awards.

Another thing that has given me real satisfaction is being able to say I’ve been part of the company’s growth. When I started, we were a small team in a little warehouse facility and now we employ over 60 people and have 250,000 sq. ft of warehousing space across two facilities. We ship over 1 million orders a year and work with some fantastic brands who are leaders in their sector like Christy’s UK, Elvie and 11 Degrees.

Barry Ryan: What makes 3PL a great company to work for?

John: It’s the kind of company where if you work hard with the correct mindset, you can progress through the ranks and achieve success both personally and professionally.

Even though the team has grown and evolved over the years we have managed to retain our family feel. We are fortunate to have some fantastic people that have worked at 3PL for many years, and I think anyone that joins the business instantly feels like they are one of the team.

What advice do you have for prospective 3PL candidates?

John: Always look to give 100% and have a positive attitude – you will find that opportunities will come your way, and when they do, grab them with both hands!

Want to join John on the 3PL team? We’re hiring. Check out our latest roles here .

Previous post what is the difference between 3pl & 4pl, next post what differences are there between b2b and b2c order fulfilment.

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