business plan entrepreneurial process

11.4 The Business Plan

Learning objectives.

By the end of this section, you will be able to:

• Describe the different purposes of a business plan
• Describe and develop the components of a brief business plan
• Describe and develop the components of a full business plan

Unlike the brief or lean formats introduced so far, the business plan is a formal document used for the long-range planning of a company’s operation. It typically includes background information, financial information, and a summary of the business. Investors nearly always request a formal business plan because it is an integral part of their evaluation of whether to invest in a company. Although nothing in business is permanent, a business plan typically has components that are more “set in stone” than a business model canvas , which is more commonly used as a first step in the planning process and throughout the early stages of a nascent business. A business plan is likely to describe the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives. An in-depth formal business plan would follow at later stages after various iterations to business model canvases. The business plan usually projects financial data over a three-year period and is typically required by banks or other investors to secure funding. The business plan is a roadmap for the company to follow over multiple years.

Some entrepreneurs prefer to use the canvas process instead of the business plan, whereas others use a shorter version of the business plan, submitting it to investors after several iterations. There are also entrepreneurs who use the business plan earlier in the entrepreneurial process, either preceding or concurrently with a canvas. For instance, Chris Guillebeau has a one-page business plan template in his book The $100 Startup . 48 His version is basically an extension of a napkin sketch without the detail of a full business plan. As you progress, you can also consider a brief business plan (about two pages)—if you want to support a rapid business launch—and/or a standard business plan.

As with many aspects of entrepreneurship, there are no clear hard and fast rules to achieving entrepreneurial success. You may encounter different people who want different things (canvas, summary, full business plan), and you also have flexibility in following whatever tool works best for you. Like the canvas, the various versions of the business plan are tools that will aid you in your entrepreneurial endeavor.

Business Plan Overview

Most business plans have several distinct sections ( Figure 11.16 ). The business plan can range from a few pages to twenty-five pages or more, depending on the purpose and the intended audience. For our discussion, we’ll describe a brief business plan and a standard business plan. If you are able to successfully design a business model canvas, then you will have the structure for developing a clear business plan that you can submit for financial consideration.

Both types of business plans aim at providing a picture and roadmap to follow from conception to creation. If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept.

The full business plan is aimed at executing the vision concept, dealing with the proverbial devil in the details. Developing a full business plan will assist those of you who need a more detailed and structured roadmap, or those of you with little to no background in business. The business planning process includes the business model, a feasibility analysis, and a full business plan, which we will discuss later in this section. Next, we explore how a business plan can meet several different needs.

Purposes of a Business Plan

A business plan can serve many different purposes—some internal, others external. As we discussed previously, you can use a business plan as an internal early planning device, an extension of a napkin sketch, and as a follow-up to one of the canvas tools. A business plan can be an organizational roadmap , that is, an internal planning tool and working plan that you can apply to your business in order to reach your desired goals over the course of several years. The business plan should be written by the owners of the venture, since it forces a firsthand examination of the business operations and allows them to focus on areas that need improvement.

Refer to the business venture throughout the document. Generally speaking, a business plan should not be written in the first person.

A major external purpose for the business plan is as an investment tool that outlines financial projections, becoming a document designed to attract investors. In many instances, a business plan can complement a formal investor’s pitch. In this context, the business plan is a presentation plan, intended for an outside audience that may or may not be familiar with your industry, your business, and your competitors.

You can also use your business plan as a contingency plan by outlining some “what-if” scenarios and exploring how you might respond if these scenarios unfold. Pretty Young Professional launched in November 2010 as an online resource to guide an emerging generation of female leaders. The site focused on recent female college graduates and current students searching for professional roles and those in their first professional roles. It was founded by four friends who were coworkers at the global consultancy firm McKinsey. But after positions and equity were decided among them, fundamental differences of opinion about the direction of the business emerged between two factions, according to the cofounder and former CEO Kathryn Minshew . “I think, naively, we assumed that if we kicked the can down the road on some of those things, we’d be able to sort them out,” Minshew said. Minshew went on to found a different professional site, The Muse , and took much of the editorial team of Pretty Young Professional with her. 49 Whereas greater planning potentially could have prevented the early demise of Pretty Young Professional, a change in planning led to overnight success for Joshua Esnard and The Cut Buddy team. Esnard invented and patented the plastic hair template that he was selling online out of his Fort Lauderdale garage while working a full-time job at Broward College and running a side business. Esnard had hundreds of boxes of Cut Buddies sitting in his home when he changed his marketing plan to enlist companies specializing in making videos go viral. It worked so well that a promotional video for the product garnered 8 million views in hours. The Cut Buddy sold over 4,000 products in a few hours when Esnard only had hundreds remaining. Demand greatly exceeded his supply, so Esnard had to scramble to increase manufacturing and offered customers two-for-one deals to make up for delays. This led to selling 55,000 units, generating $700,000 in sales in 2017. 50 After appearing on Shark Tank and landing a deal with Daymond John that gave the “shark” a 20-percent equity stake in return for $300,000, The Cut Buddy has added new distribution channels to include retail sales along with online commerce. Changing one aspect of a business plan—the marketing plan—yielded success for The Cut Buddy.

Link to Learning

Watch this video of Cut Buddy’s founder, Joshua Esnard, telling his company’s story to learn more.

If you opt for the brief business plan, you will focus primarily on articulating a big-picture overview of your business concept. This version is used to interest potential investors, employees, and other stakeholders, and will include a financial summary “box,” but it must have a disclaimer, and the founder/entrepreneur may need to have the people who receive it sign a nondisclosure agreement (NDA) . The full business plan is aimed at executing the vision concept, providing supporting details, and would be required by financial institutions and others as they formally become stakeholders in the venture. Both are aimed at providing a picture and roadmap to go from conception to creation.

Types of Business Plans

The brief business plan is similar to an extended executive summary from the full business plan. This concise document provides a broad overview of your entrepreneurial concept, your team members, how and why you will execute on your plans, and why you are the ones to do so. You can think of a brief business plan as a scene setter or—since we began this chapter with a film reference—as a trailer to the full movie. The brief business plan is the commercial equivalent to a trailer for Field of Dreams , whereas the full plan is the full-length movie equivalent.

Brief Business Plan or Executive Summary

As the name implies, the brief business plan or executive summary summarizes key elements of the entire business plan, such as the business concept, financial features, and current business position. The executive summary version of the business plan is your opportunity to broadly articulate the overall concept and vision of the company for yourself, for prospective investors, and for current and future employees.

A typical executive summary is generally no longer than a page, but because the brief business plan is essentially an extended executive summary, the executive summary section is vital. This is the “ask” to an investor. You should begin by clearly stating what you are asking for in the summary.

In the business concept phase, you’ll describe the business, its product, and its markets. Describe the customer segment it serves and why your company will hold a competitive advantage. This section may align roughly with the customer segments and value-proposition segments of a canvas.

Next, highlight the important financial features, including sales, profits, cash flows, and return on investment. Like the financial portion of a feasibility analysis, the financial analysis component of a business plan may typically include items like a twelve-month profit and loss projection, a three- or four-year profit and loss projection, a cash-flow projection, a projected balance sheet, and a breakeven calculation. You can explore a feasibility study and financial projections in more depth in the formal business plan. Here, you want to focus on the big picture of your numbers and what they mean.

The current business position section can furnish relevant information about you and your team members and the company at large. This is your opportunity to tell the story of how you formed the company, to describe its legal status (form of operation), and to list the principal players. In one part of the extended executive summary, you can cover your reasons for starting the business: Here is an opportunity to clearly define the needs you think you can meet and perhaps get into the pains and gains of customers. You also can provide a summary of the overall strategic direction in which you intend to take the company. Describe the company’s mission, vision, goals and objectives, overall business model, and value proposition.

Rice University’s Student Business Plan Competition, one of the largest and overall best-regarded graduate school business-plan competitions (see Telling Your Entrepreneurial Story and Pitching the Idea ), requires an executive summary of up to five pages to apply. 51 , 52 Its suggested sections are shown in Table 11.2 .

Are You Ready?

Create a brief business plan.

Fill out a canvas of your choosing for a well-known startup: Uber, Netflix, Dropbox, Etsy, Airbnb, Bird/Lime, Warby Parker, or any of the companies featured throughout this chapter or one of your choice. Then create a brief business plan for that business. See if you can find a version of the company’s actual executive summary, business plan, or canvas. Compare and contrast your vision with what the company has articulated.

• These companies are well established but is there a component of what you charted that you would advise the company to change to ensure future viability?
• Map out a contingency plan for a “what-if” scenario if one key aspect of the company or the environment it operates in were drastically is altered?

Full Business Plan

Even full business plans can vary in length, scale, and scope. Rice University sets a ten-page cap on business plans submitted for the full competition. The IndUS Entrepreneurs , one of the largest global networks of entrepreneurs, also holds business plan competitions for students through its Tie Young Entrepreneurs program. In contrast, business plans submitted for that competition can usually be up to twenty-five pages. These are just two examples. Some components may differ slightly; common elements are typically found in a formal business plan outline. The next section will provide sample components of a full business plan for a fictional business.

Executive Summary

The executive summary should provide an overview of your business with key points and issues. Because the summary is intended to summarize the entire document, it is most helpful to write this section last, even though it comes first in sequence. The writing in this section should be especially concise. Readers should be able to understand your needs and capabilities at first glance. The section should tell the reader what you want and your “ask” should be explicitly stated in the summary.

Describe your business, its product or service, and the intended customers. Explain what will be sold, who it will be sold to, and what competitive advantages the business has. Table 11.3 shows a sample executive summary for the fictional company La Vida Lola.

Business Description

This section describes the industry, your product, and the business and success factors. It should provide a current outlook as well as future trends and developments. You also should address your company’s mission, vision, goals, and objectives. Summarize your overall strategic direction, your reasons for starting the business, a description of your products and services, your business model, and your company’s value proposition. Consider including the Standard Industrial Classification/North American Industry Classification System (SIC/NAICS) code to specify the industry and insure correct identification. The industry extends beyond where the business is located and operates, and should include national and global dynamics. Table 11.4 shows a sample business description for La Vida Lola.

Industry Analysis and Market Strategies

Here you should define your market in terms of size, structure, growth prospects, trends, and sales potential. You’ll want to include your TAM and forecast the SAM . (Both these terms are discussed in Conducting a Feasibility Analysis .) This is a place to address market segmentation strategies by geography, customer attributes, or product orientation. Describe your positioning relative to your competitors’ in terms of pricing, distribution, promotion plan, and sales potential. Table 11.5 shows an example industry analysis and market strategy for La Vida Lola.

Competitive Analysis

The competitive analysis is a statement of the business strategy as it relates to the competition. You want to be able to identify who are your major competitors and assess what are their market shares, markets served, strategies employed, and expected response to entry? You likely want to conduct a classic SWOT analysis (Strengths Weaknesses Opportunities Threats) and complete a competitive-strength grid or competitive matrix. Outline your company’s competitive strengths relative to those of the competition in regard to product, distribution, pricing, promotion, and advertising. What are your company’s competitive advantages and their likely impacts on its success? The key is to construct it properly for the relevant features/benefits (by weight, according to customers) and how the startup compares to incumbents. The competitive matrix should show clearly how and why the startup has a clear (if not currently measurable) competitive advantage. Some common features in the example include price, benefits, quality, type of features, locations, and distribution/sales. Sample templates are shown in Figure 11.17 and Figure 11.18 . A competitive analysis helps you create a marketing strategy that will identify assets or skills that your competitors are lacking so you can plan to fill those gaps, giving you a distinct competitive advantage. When creating a competitor analysis, it is important to focus on the key features and elements that matter to customers, rather than focusing too heavily on the entrepreneur’s idea and desires.

Operations and Management Plan

In this section, outline how you will manage your company. Describe its organizational structure. Here you can address the form of ownership and, if warranted, include an organizational chart/structure. Highlight the backgrounds, experiences, qualifications, areas of expertise, and roles of members of the management team. This is also the place to mention any other stakeholders, such as a board of directors or advisory board(s), and their relevant relationship to the founder, experience and value to help make the venture successful, and professional service firms providing management support, such as accounting services and legal counsel.

Table 11.6 shows a sample operations and management plan for La Vida Lola.

Marketing Plan

Here you should outline and describe an effective overall marketing strategy for your venture, providing details regarding pricing, promotion, advertising, distribution, media usage, public relations, and a digital presence. Fully describe your sales management plan and the composition of your sales force, along with a comprehensive and detailed budget for the marketing plan. Table 11.7 shows a sample marketing plan for La Vida Lola.

Financial Plan

A financial plan seeks to forecast revenue and expenses; project a financial narrative; and estimate project costs, valuations, and cash flow projections. This section should present an accurate, realistic, and achievable financial plan for your venture (see Entrepreneurial Finance and Accounting for detailed discussions about conducting these projections). Include sales forecasts and income projections, pro forma financial statements ( Building the Entrepreneurial Dream Team , a breakeven analysis, and a capital budget. Identify your possible sources of financing (discussed in Conducting a Feasibility Analysis ). Figure 11.19 shows a template of cash-flow needs for La Vida Lola.

Entrepreneur In Action

Laughing man coffee.

Hugh Jackman ( Figure 11.20 ) may best be known for portraying a comic-book superhero who used his mutant abilities to protect the world from villains. But the Wolverine actor is also working to make the planet a better place for real, not through adamantium claws but through social entrepreneurship.

A love of java jolted Jackman into action in 2009, when he traveled to Ethiopia with a Christian humanitarian group to shoot a documentary about the impact of fair-trade certification on coffee growers there. He decided to launch a business and follow in the footsteps of the late Paul Newman, another famous actor turned philanthropist via food ventures.

Jackman launched Laughing Man Coffee two years later; he sold the line to Keurig in 2015. One Laughing Man Coffee café in New York continues to operate independently, investing its proceeds into charitable programs that support better housing, health, and educational initiatives within fair-trade farming communities. 55 Although the New York location is the only café, the coffee brand is still distributed, with Keurig donating an undisclosed portion of Laughing Man proceeds to those causes (whereas Jackman donates all his profits). The company initially donated its profits to World Vision, the Christian humanitarian group Jackman accompanied in 2009. In 2017, it created the Laughing Man Foundation to be more active with its money management and distribution.

• You be the entrepreneur. If you were Jackman, would you have sold the company to Keurig? Why or why not?
• Would you have started the Laughing Man Foundation?
• What else can Jackman do to aid fair-trade practices for coffee growers?

What Can You Do?

Textbooks for change.

Founded in 2014, Textbooks for Change uses a cross-compensation model, in which one customer segment pays for a product or service, and the profit from that revenue is used to provide the same product or service to another, underserved segment. Textbooks for Change partners with student organizations to collect used college textbooks, some of which are re-sold while others are donated to students in need at underserved universities across the globe. The organization has reused or recycled 250,000 textbooks, providing 220,000 students with access through seven campus partners in East Africa. This B-corp social enterprise tackles a problem and offers a solution that is directly relevant to college students like yourself. Have you observed a problem on your college campus or other campuses that is not being served properly? Could it result in a social enterprise?

Work It Out

Franchisee set out.

A franchisee of East Coast Wings, a chain with dozens of restaurants in the United States, has decided to part ways with the chain. The new store will feature the same basic sports-bar-and-restaurant concept and serve the same basic foods: chicken wings, burgers, sandwiches, and the like. The new restaurant can’t rely on the same distributors and suppliers. A new business plan is needed.

• What steps should the new restaurant take to create a new business plan?
• Should it attempt to serve the same customers? Why or why not?

This New York Times video, “An Unlikely Business Plan,” describes entrepreneurial resurgence in Detroit, Michigan.

• 48 Chris Guillebeau. The $100 Startup: Reinvent the Way You Make a Living, Do What You Love, and Create a New Future . New York: Crown Business/Random House, 2012.
• 49 Jonathan Chan. “What These 4 Startup Case Studies Can Teach You about Failure.” Foundr.com . July 12, 2015. https://foundr.com/4-startup-case-studies-failure/
• 50 Amy Feldman. “Inventor of the Cut Buddy Paid YouTubers to Spark Sales. He Wasn’t Ready for a Video to Go Viral.” Forbes. February 15, 2017. https://www.forbes.com/sites/forbestreptalks/2017/02/15/inventor-of-the-cut-buddy-paid-youtubers-to-spark-sales-he-wasnt-ready-for-a-video-to-go-viral/#3eb540ce798a
• 51 Jennifer Post. “National Business Plan Competitions for Entrepreneurs.” Business News Daily . August 30, 2018. https://www.businessnewsdaily.com/6902-business-plan-competitions-entrepreneurs.html
• 52 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition . March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf
• 53 “Rice Business Plan Competition, Eligibility Criteria and How to Apply.” Rice Business Plan Competition. March 2020. https://rbpc.rice.edu/sites/g/files/bxs806/f/2020%20RBPC%20Eligibility%20Criteria%20and%20How%20to%20Apply_23Oct19.pdf; Based on 2019 RBPC Competition Rules and Format April 4–6, 2019. https://rbpc.rice.edu/sites/g/files/bxs806/f/2019-RBPC-Competition-Rules%20-Format.pdf
• 54 Foodstart. http://foodstart.com
• 55 “Hugh Jackman Journey to Starting a Social Enterprise Coffee Company.” Giving Compass. April 8, 2018. https://givingcompass.org/article/hugh-jackman-journey-to-starting-a-social-enterprise-coffee-company/

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7 Entrepreneurial Process

Task Summary:

Lesson 3.1.1: The Entrepreneurial Process: Part 1

Lesson 3.1.2: The Entrepreneurial Process: Part 2

Lesson 3.1.3: Entrepreneurial Planning: Part 1

Lesson 3.1.4: Entrepreneurial Planning: Part 2

Lesson 3.1.5: Entrepreneurial Planning: Part 3

Activity 3.1.1: SDG Simulation

Unit 3 Assignment: Your Plan of Action

Learning Outcomes:

• Identify exciting entrepreneurial opportunities
• Evaluate exciting entrepreneurial opportunities
• Model the entrepreneurial process for the exciting entrepreneurial opportunities
• Create entrepreneurial planning documents

Successful entrepreneurship occurs when creative individuals bring together a new way of meeting needs and or wants. This is accomplished through a patterned process, one that mobilizes and directs resources to deliver a specific product or service to those in a way that is financially viable. While these could be 100% business ideas, they could also be concepts that are based in the spirit of altruism or non-profit. For innovative ideas that are strictly business concepts. sustainability can (and should) be embedded in the design of a product and operations by applying the criteria of reaching toward benign (or at least considerably safer) energy and material use, a reduced resource footprint, and elimination of inequitable social impacts due to the venture’s operations, including its supply-chain impacts.

Entrepreneurial innovation combined with sustainability principles can be broken down into the following four key elements, each of which requires analysis. Each one needs to be analyzed separately, and then the constellation of factors must fit together into a coherent whole. These four elements are as follows:

• Opportunity
• Entrepreneur/team

Successful ventures are characterized by coherence or “fit” across and throughout these steps. The interests and skills of the entrepreneur must fit with the product design and offering; the team’s qualifications should match the required knowledge needed to launch the venture. There needs to be a financially viable demand (enough people at a financially viable price) for the product or service, and of course, early adopters (those willing to purchase) have to be identified. Finally, sufficient resources, including financial resources (e.g., operating capital), office space, equipment, production facilities, components, materials, and expertise, must be identified and brought to bear. Each piece is discussed in more detail in the sections that follow.

Identify, Analyze, and Plan the Opportunity

As discussed in the last section, Opportunity Recognition is the active, cognitive process (or processes) through which individuals conclude that they have identified the potential to create something new that has the potential to generate economic value and that is not currently being exploited or developed and is viewed as desirable in the society in which it occurs (i.e. its development is consistent with existing legal and moral conditions). (Baron, 2004b, p. 52) Because opportunity recognition is a cognitive process, according to Baron (2004b), people can learn to be more effective at recognizing opportunities by changing the way they think about opportunities and how to recognize them.

The opportunity is a chance to satisfy the needs and desires of a certain group of people while generating returns that enable you to continue to operate and to build your organization over time. Many different conditions in society can create opportunities for new goods and services. As a prospective entrepreneur, the key questions are as follows:

• What is a need that is not being met?
• What are the conditions that have created an opportunity for my idea?
• Why do people want and need something new at this point in time?
• What are the factors that have opened up the opportunity?
• Will the opportunity be enduring, or is it a window that is open today but likely to close tomorrow?
• If you perceive an unmet need, can you deliver what the customer wants while generating durable margins and profits?
• How can I take on this venture while supporting the Sustainable Development Goals?

Opportunity conditions arise from a variety of sources. At a broad societal level, they are present as the result of forces such as shifting demographics, changes in knowledge and understanding due to scientific advances, a rebalancing or imbalance of political winds, or changing attitudes and norms that give rise to new needs. Certain demographic shifts and pollution challenges create SDG opportunities. When you combine enhanced public focus on health and wellness, advanced water treatment methods, clean combustion technologies, renewable “clean” energy sources, conversion of used packaging into new asset streams, benign chemical compounds for industrial processes, and local and sustainability has grown organic food, you begin to see the wide range of opportunities that exist due to macrotrends.

Identify, Analyze, and Plan the Market

What are you offering/doing/selling/contributing? New ventures offer solutions to people’s problems. This concept requires you to not only examine the item or service description but also further understand the group of people whose unmet needs you are meeting (often called market analysis). In any entrepreneurial innovation circumstance you must ask the following questions:

• What is the solution for which you want someone to pay?
• Is it a service or product, or some combination?
• To whom are you selling it? Is the buyer the actual user? Who makes the purchase decision?
• What is the customer’s problem and how does your service or product address it?

Understanding what you are selling is not as obvious as it might sound. When you sell an electric vehicle you are not just selling transportation. The buyer is buying a package of attributes that might include cutting-edge technology, lower operating costs, and perhaps the satisfaction of being part of a solution to health, environmental, and energy security problems.

Identify, Analyze, and Plan the Entrepreneur & Entrepreneurial Team

The opportunity and the entrepreneur must be intertwined in a way that optimizes the probability for success. People often become entrepreneurs when they see an opportunity. They are compelled to start something to find out whether they can convert that opportunity into an ongoing source of fulfillment and potential financial gain. That means that, ideally, the entrepreneur’s life experience, education, skills, work exposure, and network of contacts align well with the opportunity. We have covered this in previous sections, so if you need to refer back to consider the role of the entrepreneur’s skills, abilities, and cognition.

Entrepreneurs sometimes act alone, but this can only take us so far. A good entrepreneurial plan, an interesting product idea, and a promising opportunity are all positive, but in the end it is the ability of the entrepreneur to attract a team, get a product out, and provide it to customers is the thing that counts.

Typically there is an individual who initially drives the process through his or her ability to mobilize resources and sometimes through sheer force of will, hard work, and determination to succeed. In challenging times it is the entrepreneur’s vision and leadership abilities that can carry the day.

Ultimately, led by the entrepreneur, a team forms. As the organization grows, the team becomes the key factor. The entrepreneur’s skills, education, capabilities, and weaknesses must be augmented and complemented by the competencies of the team members they bring to the project. The following are important questions to ask:

• Does the team as a unit have the background, skills, and understanding of the opportunity to overcome obstacles?
• Can the team act as a collaborative unit with strong decision-making ability under fluid conditions?
• Can the team deal with conflict and disagreement as a normal and healthy aspect of working through complex decisions under ambiguity?

If an organization has been established and the team has not yet been formed, these questions will be useful to help you understand what configuration of people might compose an effective team to carry the business through its early evolutionary stages.

Identify, Analyze, and Plan the Resources

Successful entrepreneurial processes require entrepreneurs and teams to mobilize a wide array of resources quickly and efficiently. All innovative and entrepreneurial ventures combine specific resources such as capital, talent and know-how (e.g., accountants, lawyers), equipment, and production facilities. Breaking down an opportunity’s required resources into components can clarify what is needed and when it is needed. Although resource needs change during the early growth stages of an opportunity, at each stage the entrepreneur should be clear about the priority resources that enable or inhibit moving to the next stage of growth. What kinds of resources are needed? The following list provides guidance:

• Capital. What financial resources, in what form (e.g., equity, debt, family loans, angel capital, venture capital), are needed at the first stage? This requires an understanding of cash flow needs, break-even time frames, and other details. Even non-profits need to make money to stay afloat. Back-of-the-envelope estimates must be converted to pro forma income statements to understand financial needs.
• Know-how. Record keeping and accounting and legal process and advice are essential resources that must be considered at the start of every venture. Access to experts is important, especially in the early stages of making an opportunity happen. New opportunities require legal incorporation, financial record keeping, and rudimentary systems and resources to provide for these expenses need to be considered.
• Facilities, equipment, and transport. Does the venture need office space, production facilities, special equipment, or transportation? At the early stage of analysis, ownership of these resources does not need to be determined. The resource requirement, however, must be identified.

The Overall Process

The process of entrepreneurship melds these pieces together in processes that unfold over weeks and months, and eventually years if the business is successful. Breaking down the process into categories and components helps you understand the pieces and how they fit together. What we find in retrospect with successful launches is a cohesive fit among the parts. The entrepreneur’s skills and education match what the start-up needs. The opportunity can be optimally explored with the team and resources that are identified and mobilized. The resources must be brought to bear to launch the opportunity with an entry strategy that delivers the value-driven concept in a way that solves customers’ problems.

With all of these things in mind, documenting answers to the questions above, and the analysis undertaken to answer them is contained in an entrepreneurial plan. This is a document that you would use to plan out the details for the elements outlined above. Making sure you identify, analyze, and plan these elements is a great starting point, and to make sure this is all done really well, have a look at the principles below.

Entrepreneurial Plan Communication Principles

As Hindle and Mainprize (2006) note, business plan writers must strive to communicate their expectations about the nature of an uncertain future. However, the liabilities of newness make communicating the expected future of new opportunities difficult (more so than for existing organizations).  They outline five communications principles:

• Translation of your vision of the venture and how it will perform into a format compatible with the expectations of the readers
• you have identified and understood the key success factors and risks
• the projected market is large and you expect good market penetration
• you have a strategy for commercialization, profitability, and market domination
• you can establish and protect a proprietary and competitive position
• Anchoring key events in the plan with specific financial and quantitative values
• your major plan objectives are in the form of financial targets
• you have addressed the dual need for planning and flexibility
• you understand the hazards of neglecting linkages between certain events
• you understand the importance of quantitative values (rather than just chronological dates)
• Nothing lasts forever—things can change to impact the opportunity: tastes, preferences, technological innovation, competitive landscape
• the new combination upon which venture is built
• the magnitude of the opportunity or market size
• market growth trends
• venture’s value from the market (% of market share proposed or market share value in dollars)
• Four key aspects describing context within which new opportunity is intended to function (internal and external environment)
• how the context will help or hinder the proposal
• how the context may change and affect the organization and the range of flexibility or response that is built into the venture
• what management can or will do in the event the context turns unfavorable
• what management can do to affect the context in a positive way
• A brief and clear statement of how an idea actually becomes a business that creates value
• Who pays, how much, and how often?
• The activities the company must perform to produce its product, deliver it to its customers, and earn revenue
• And be able to defend assertions that the venture is attractive and sustainable and has a competitive edge

Entrepreneurial Plan Credibility Principles

Entrepreneurial plan writers must strive to project credibility (Hindle & Mainprize, 2006), so there must be a match between what the entrepreneurship team (resource seekers) needs and what the resource providers expect based on their criteria. A take it or leave it approach (i.e. financial forecasts set in concrete) by the entrepreneurship team has a high likelihood of failure in terms of securing resources. Hindle and Mainprize (2006) outline five principles to help entrepreneurs project credibility:

• Without the right team, nothing else matters.
• What do they know?
• Who do they know?
• How well are they known?
• sub-strategies
• ad-hoc programs
• specific tactical action plans
• Claiming an insuperable lead or a proprietary market position is naïve.
• Anticipate several moves in advance
• View the future as a movie vs. snapshot
• Key assumptions related to market size, penetration rates, and timing issues of market context outlined in the entrepreneurial plan should link directly to the financial statements.
• Income and cash flow statements must be preceded by operational statements setting forth the primary planning assumptions about market sizes, sales, productivity, and basis for the revenue estimate.
• If the main purpose is to enact a harvest, then the entrepreneurial plan must create a value-adding deal structure to attract investors.
• Common things: viability, profit potential, downside risk, likely life-cycle time, potential areas for dispute or improvement

General Entrepreneurial Plan Guidelines

Many entrepreneurs must have a plan to achieve their goals. The following are some basic guidelines for entrepreneurial plan development.

• A standard format helps the reader understand that the entrepreneur has thought everything through and that the returns justify the risk.
• Binding the document ensures that readers can easily go through it without it falling apart.
• everything is completely integrated: the written part must say exactly the same thing as the financial part
• all financial statements are completely linked and valid (make sure all balance sheets validly balance)
• the document is well-formatted (layout makes the document easy to read and comprehend—including all diagrams, charts, statements, and other additions)
• everything is correct (there are NO spelling, grammar, sentence structure, referencing, or calculation errors)
• It is usually unnecessary—and even damaging—to state the same thing more than once. To avoid unnecessarily duplicating information, you should combine sections and reduce or eliminate duplication as much as possible.
• all the necessary information is included to enable readers to understand everything in your document
• For example, if your plan says something like “there is a shortage of 100,000 units with competitors currently producing 25,000. We can help fill this huge gap in demand with our capacity to produce 5,000 units,” a reader is left completely confused. Does this mean there is a total shortage of 100,000 units, but competitors are filling this gap by producing 25,000 per year (in which case there will only be a shortage for four years)? Or, is there an annual shortage of 100,000 units with only 25,000 being produced each year, in which case the total shortage is very high and is growing each year? You must always provide the complete perspective by indicating the appropriate time frame, currency, size, or another measurement.
• if you use a percentage figure, you indicate to what it refers, otherwise, the figure is completely useless to a reader.
• This can be solved by indicating up-front in the document the currency in which all values will be quoted. Another option is to indicate each time which currency is being used, and sometimes you might want to indicate the value in more than one currency. Of course, you will need to assess the exchange rate risk to which you will be exposed and describe this in your document.
• If a statement is included that presents something as a fact when this fact is not generally known, always indicate the source. Unsupported statements damage credibility
• Be specific. An entrepreneurial plan is simply not of value if it uses vague references to high demand, carefully set prices, and another weak phrasing. It must show hard numbers (properly referenced, of course), actual prices, and real data acquired through proper research. This is the only way to ensure your plan is considered credible.

The purpose of this assignment is to connect all of the dots that you have been learning about and engaging with over the past unit when it comes to the entrepreneurial planning process. Watch this video on developing a process map . You are going to develop your own process map outlining the steps you need to take to develop a robust and well-thought-out entrepreneurial plan. Have a look at the Unit 4 Assignment: Entrepreneurial Plan for more information on what you’re going to be building.

The submission should be methodical and outline the process you will go through (i.e. what steps you will complete), and the information sources you will need to fill in the gaps and fill out your plan. Your submission should include a process map diagram, and be about 250 words, which is one page double spaced, or it could be done as an infographic, or a two-three minute presentation. If you are doing this as part of a formal course and have a different approach that you would like to take for developing this assignment, please check with your instructor.

Text Attributions

The content related to how it all starts and the process steps was taken from “ Sustainability, Innovation, and Entrepreneurship” by LibreTexts (2020) CC BY-NC-SA

The content related to the opportunity identification cognition and the entrepreneurial plan was taken from “ Entrepreneurship and Innovation Toolkit, 3rd Edition ” by L. Swanson (2017) CC BY-SA

Baron, R. A. (2004b). Opportunity recognition: Insights from a cognitive perspective. In J. E. Butler (Ed.), Opportunity identification and entrepreneurial behavior (pp. 47-73). Greenwich, Conn.: Information Age Pub

Hindle, K., & Mainprize, B. (2006). A systematic approach to writing and rating entrepreneurial business plans. The Journal of Private Equity, 9 (3), 7-23.

Introduction to Entrepreneurship Copyright © 2021 by Katherine Carpenter is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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How to Write a Business Plan: Step-by-Step Guide + Examples

Noah Parsons

24 min. read

Updated May 7, 2024

Writing a business plan doesn’t have to be complicated. 

In this step-by-step guide, you’ll learn how to write a business plan that’s detailed enough to impress bankers and potential investors, while giving you the tools to start, run, and grow a successful business.

• The basics of business planning

If you’re reading this guide, then you already know why you need a business plan . 

You understand that planning helps you: 

• Raise money
• Grow strategically
• Keep your business on the right track 

As you start to write your plan, it’s useful to zoom out and remember what a business plan is .

At its core, a business plan is an overview of the products and services you sell, and the customers that you sell to. It explains your business strategy: how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

Most business plans also include financial forecasts for the future. These set sales goals, budget for expenses, and predict profits and cash flow. 

A good business plan is much more than just a document that you write once and forget about. It’s also a guide that helps you outline and achieve your goals. 

After completing your plan, you can use it as a management tool to track your progress toward your goals. Updating and adjusting your forecasts and budgets as you go is one of the most important steps you can take to run a healthier, smarter business. 

We’ll dive into how to use your plan later in this article.

There are many different types of plans , but we’ll go over the most common type here, which includes everything you need for an investor-ready plan. However, if you’re just starting out and are looking for something simpler—I recommend starting with a one-page business plan . It’s faster and easier to create. 

It’s also the perfect place to start if you’re just figuring out your idea, or need a simple strategic plan to use inside your business.

Dig deeper : How to write a one-page business plan

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• What to include in your business plan

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally just one to two pages. Most people write it last because it’s a summary of the complete business plan.

Ideally, the executive summary can act as a stand-alone document that covers the highlights of your detailed plan. 

In fact, it’s common for investors to ask only for the executive summary when evaluating your business. If they like what they see in the executive summary, they’ll often follow up with a request for a complete plan, a pitch presentation , or more in-depth financial forecasts .

Your executive summary should include:

• A summary of the problem you are solving
• A description of your product or service
• An overview of your target market
• A brief description of your team
• A summary of your financials
• Your funding requirements (if you are raising money)

Dig Deeper: How to write an effective executive summary

Products and services description

This is where you describe exactly what you’re selling, and how it solves a problem for your target market. The best way to organize this part of your plan is to start by describing the problem that exists for your customers. After that, you can describe how you plan to solve that problem with your product or service. 

This is usually called a problem and solution statement .

To truly showcase the value of your products and services, you need to craft a compelling narrative around your offerings. How will your product or service transform your customers’ lives or jobs? A strong narrative will draw in your readers.

This is also the part of the business plan to discuss any competitive advantages you may have, like specific intellectual property or patents that protect your product. If you have any initial sales, contracts, or other evidence that your product or service is likely to sell, include that information as well. It will show that your idea has traction , which can help convince readers that your plan has a high chance of success.

Market analysis

Your target market is a description of the type of people that you plan to sell to. You might even have multiple target markets, depending on your business. 

A market analysis is the part of your plan where you bring together all of the information you know about your target market. Basically, it’s a thorough description of who your customers are and why they need what you’re selling. You’ll also include information about the growth of your market and your industry .

Try to be as specific as possible when you describe your market. 

Include information such as age, income level, and location—these are what’s called “demographics.” If you can, also describe your market’s interests and habits as they relate to your business—these are “psychographics.” 

Related: Target market examples

Essentially, you want to include any knowledge you have about your customers that is relevant to how your product or service is right for them. With a solid target market, it will be easier to create a sales and marketing plan that will reach your customers. That’s because you know who they are, what they like to do, and the best ways to reach them.

Next, provide any additional information you have about your market. 

What is the size of your market ? Is the market growing or shrinking? Ideally, you’ll want to demonstrate that your market is growing over time, and also explain how your business is positioned to take advantage of any expected changes in your industry.

Dig Deeper: Learn how to write a market analysis

Competitive analysis

Part of defining your business opportunity is determining what your competitive advantage is. To do this effectively, you need to know as much about your competitors as your target customers. 

Every business has some form of competition. If you don’t think you have competitors, then explore what alternatives there are in the market for your product or service. 

For example: In the early years of cars, their main competition was horses. For social media, the early competition was reading books, watching TV, and talking on the phone.

A good competitive analysis fully lays out the competitive landscape and then explains how your business is different. Maybe your products are better made, or cheaper, or your customer service is superior. Maybe your competitive advantage is your location – a wide variety of factors can ultimately give you an advantage.

Dig Deeper: How to write a competitive analysis for your business plan

Marketing and sales plan

The marketing and sales plan covers how you will position your product or service in the market, the marketing channels and messaging you will use, and your sales tactics. 

The best place to start with a marketing plan is with a positioning statement . 

This explains how your business fits into the overall market, and how you will explain the advantages of your product or service to customers. You’ll use the information from your competitive analysis to help you with your positioning. 

For example: You might position your company as the premium, most expensive but the highest quality option in the market. Or your positioning might focus on being locally owned and that shoppers support the local economy by buying your products.

Once you understand your positioning, you’ll bring this together with the information about your target market to create your marketing strategy . 

This is how you plan to communicate your message to potential customers. Depending on who your customers are and how they purchase products like yours, you might use many different strategies, from social media advertising to creating a podcast. Your marketing plan is all about how your customers discover who you are and why they should consider your products and services. 

While your marketing plan is about reaching your customers—your sales plan will describe the actual sales process once a customer has decided that they’re interested in what you have to offer. 

If your business requires salespeople and a long sales process, describe that in this section. If your customers can “self-serve” and just make purchases quickly on your website, describe that process. 

A good sales plan picks up where your marketing plan leaves off. The marketing plan brings customers in the door and the sales plan is how you close the deal.

Together, these specific plans paint a picture of how you will connect with your target audience, and how you will turn them into paying customers.

Dig deeper: What to include in your sales and marketing plan

Business operations

The operations section describes the necessary requirements for your business to run smoothly. It’s where you talk about how your business works and what day-to-day operations look like. 

Depending on how your business is structured, your operations plan may include elements of the business like:

• Supply chain management
• Manufacturing processes
• Equipment and technology
• Distribution

Some businesses distribute their products and reach their customers through large retailers like Amazon.com, Walmart, Target, and grocery store chains. 

These businesses should review how this part of their business works. The plan should discuss the logistics and costs of getting products onto store shelves and any potential hurdles the business may have to overcome.

If your business is much simpler than this, that’s OK. This section of your business plan can be either extremely short or more detailed, depending on the type of business you are building.

For businesses selling services, such as physical therapy or online software, you can use this section to describe the technology you’ll leverage, what goes into your service, and who you will partner with to deliver your services.

Dig Deeper: Learn how to write the operations chapter of your plan

Key milestones and metrics

Although it’s not required to complete your business plan, mapping out key business milestones and the metrics can be incredibly useful for measuring your success.

Good milestones clearly lay out the parameters of the task and set expectations for their execution. You’ll want to include:

• A description of each task
• The proposed due date
• Who is responsible for each task

If you have a budget, you can include projected costs to hit each milestone. You don’t need extensive project planning in this section—just list key milestones you want to hit and when you plan to hit them. This is your overall business roadmap. 

Possible milestones might be:

• Website launch date
• Store or office opening date
• First significant sales
• Break even date
• Business licenses and approvals

You should also discuss the key numbers you will track to determine your success. Some common metrics worth tracking include:

• Conversion rates
• Customer acquisition costs
• Profit per customer
• Repeat purchases

It’s perfectly fine to start with just a few metrics and grow the number you are tracking over time. You also may find that some metrics simply aren’t relevant to your business and can narrow down what you’re tracking.

Dig Deeper: How to use milestones in your business plan

Organization and management team

Investors don’t just look for great ideas—they want to find great teams. Use this chapter to describe your current team and who you need to hire . You should also provide a quick overview of your location and history if you’re already up and running.

Briefly highlight the relevant experiences of each key team member in the company. It’s important to make the case for why yours is the right team to turn an idea into a reality. 

Do they have the right industry experience and background? Have members of the team had entrepreneurial successes before? 

If you still need to hire key team members, that’s OK. Just note those gaps in this section.

Your company overview should also include a summary of your company’s current business structure . The most common business structures include:

• Sole proprietor
• Partnership

Be sure to provide an overview of how the business is owned as well. Does each business partner own an equal portion of the business? How is ownership divided? 

Potential lenders and investors will want to know the structure of the business before they will consider a loan or investment.

Dig Deeper: How to write about your company structure and team

Financial plan

Last, but certainly not least, is your financial plan chapter. 

Entrepreneurs often find this section the most daunting. But, business financials for most startups are less complicated than you think, and a business degree is certainly not required to build a solid financial forecast. 

A typical financial forecast in a business plan includes the following:

• Sales forecast : An estimate of the sales expected over a given period. You’ll break down your forecast into the key revenue streams that you expect to have.
• Expense budget : Your planned spending such as personnel costs , marketing expenses, and taxes.
• Profit & Loss : Brings together your sales and expenses and helps you calculate planned profits.
• Cash Flow : Shows how cash moves into and out of your business. It can predict how much cash you’ll have on hand at any given point in the future.
• Balance Sheet : A list of the assets, liabilities, and equity in your company. In short, it provides an overview of the financial health of your business. 

A strong business plan will include a description of assumptions about the future, and potential risks that could impact the financial plan. Including those will be especially important if you’re writing a business plan to pursue a loan or other investment.

Dig Deeper: How to create financial forecasts and budgets

This is the place for additional data, charts, or other information that supports your plan.

Including an appendix can significantly enhance the credibility of your plan by showing readers that you’ve thoroughly considered the details of your business idea, and are backing your ideas up with solid data.

Just remember that the information in the appendix is meant to be supplementary. Your business plan should stand on its own, even if the reader skips this section.

Dig Deeper : What to include in your business plan appendix

Optional: Business plan cover page

Adding a business plan cover page can make your plan, and by extension your business, seem more professional in the eyes of potential investors, lenders, and partners. It serves as the introduction to your document and provides necessary contact information for stakeholders to reference.

Your cover page should be simple and include:

• Company logo
• Business name
• Value proposition (optional)
• Business plan title
• Completion and/or update date
• Address and contact information
• Confidentiality statement

Just remember, the cover page is optional. If you decide to include it, keep it very simple and only spend a short amount of time putting it together.

Dig Deeper: How to create a business plan cover page

How to use AI to help write your business plan

Generative AI tools such as ChatGPT can speed up the business plan writing process and help you think through concepts like market segmentation and competition. These tools are especially useful for taking ideas that you provide and converting them into polished text for your business plan.

The best way to use AI for your business plan is to leverage it as a collaborator , not a replacement for human creative thinking and ingenuity. 

AI can come up with lots of ideas and act as a brainstorming partner. It’s up to you to filter through those ideas and figure out which ones are realistic enough to resonate with your customers. 

There are pros and cons of using AI to help with your business plan . So, spend some time understanding how it can be most helpful before just outsourcing the job to AI.

Learn more: 10 AI prompts you need to write a business plan

• Writing tips and strategies

To help streamline the business plan writing process, here are a few tips and key questions to answer to make sure you get the most out of your plan and avoid common mistakes .  

Determine why you are writing a business plan

Knowing why you are writing a business plan will determine your approach to your planning project. 

For example: If you are writing a business plan for yourself, or just to use inside your own business , you can probably skip the section about your team and organizational structure. 

If you’re raising money, you’ll want to spend more time explaining why you’re looking to raise the funds and exactly how you will use them.

Regardless of how you intend to use your business plan , think about why you are writing and what you’re trying to get out of the process before you begin.

Keep things concise

Probably the most important tip is to keep your business plan short and simple. There are no prizes for long business plans . The longer your plan is, the less likely people are to read it. 

So focus on trimming things down to the essentials your readers need to know. Skip the extended, wordy descriptions and instead focus on creating a plan that is easy to read —using bullets and short sentences whenever possible.

Have someone review your business plan

Writing a business plan in a vacuum is never a good idea. Sometimes it’s helpful to zoom out and check if your plan makes sense to someone else. You also want to make sure that it’s easy to read and understand.

Don’t wait until your plan is “done” to get a second look. Start sharing your plan early, and find out from readers what questions your plan leaves unanswered. This early review cycle will help you spot shortcomings in your plan and address them quickly, rather than finding out about them right before you present your plan to a lender or investor.

If you need a more detailed review, you may want to explore hiring a professional plan writer to thoroughly examine it.

Use a free business plan template and business plan examples to get started

Knowing what information to include in a business plan is sometimes not quite enough. If you’re struggling to get started or need additional guidance, it may be worth using a business plan template. 

There are plenty of great options available (we’ve rounded up our 8 favorites to streamline your search).

But, if you’re looking for a free downloadable business plan template , you can get one right now; download the template used by more than 1 million businesses. 

Or, if you just want to see what a completed business plan looks like, check out our library of over 550 free business plan examples . 

We even have a growing list of industry business planning guides with tips for what to focus on depending on your business type.

Common pitfalls and how to avoid them

It’s easy to make mistakes when you’re writing your business plan. Some entrepreneurs get sucked into the writing and research process, and don’t focus enough on actually getting their business started. 

Here are a few common mistakes and how to avoid them:

Not talking to your customers : This is one of the most common mistakes. It’s easy to assume that your product or service is something that people want. Before you invest too much in your business and too much in the planning process, make sure you talk to your prospective customers and have a good understanding of their needs.

• Overly optimistic sales and profit forecasts: By nature, entrepreneurs are optimistic about the future. But it’s good to temper that optimism a little when you’re planning, and make sure your forecasts are grounded in reality. 
• Spending too much time planning: Yes, planning is crucial. But you also need to get out and talk to customers, build prototypes of your product and figure out if there’s a market for your idea. Make sure to balance planning with building.
• Not revising the plan: Planning is useful, but nothing ever goes exactly as planned. As you learn more about what’s working and what’s not—revise your plan, your budgets, and your revenue forecast. Doing so will provide a more realistic picture of where your business is going, and what your financial needs will be moving forward.
• Not using the plan to manage your business: A good business plan is a management tool. Don’t just write it and put it on the shelf to collect dust – use it to track your progress and help you reach your goals.
• Presenting your business plan

The planning process forces you to think through every aspect of your business and answer questions that you may not have thought of. That’s the real benefit of writing a business plan – the knowledge you gain about your business that you may not have been able to discover otherwise.

With all of this knowledge, you’re well prepared to convert your business plan into a pitch presentation to present your ideas. 

A pitch presentation is a summary of your plan, just hitting the highlights and key points. It’s the best way to present your business plan to investors and team members.

Dig Deeper: Learn what key slides should be included in your pitch deck

Use your business plan to manage your business

One of the biggest benefits of planning is that it gives you a tool to manage your business better. With a revenue forecast, expense budget, and projected cash flow, you know your targets and where you are headed.

And yet, nothing ever goes exactly as planned – it’s the nature of business.

That’s where using your plan as a management tool comes in. The key to leveraging it for your business is to review it periodically and compare your forecasts and projections to your actual results.

Start by setting up a regular time to review the plan – a monthly review is a good starting point. During this review, answer questions like:

• Did you meet your sales goals?
• Is spending following your budget?
• Has anything gone differently than what you expected?

Now that you see whether you’re meeting your goals or are off track, you can make adjustments and set new targets. 

Maybe you’re exceeding your sales goals and should set new, more aggressive goals. In that case, maybe you should also explore more spending or hiring more employees. 

Or maybe expenses are rising faster than you projected. If that’s the case, you would need to look at where you can cut costs.

A plan, and a method for comparing your plan to your actual results , is the tool you need to steer your business toward success.

Learn More: How to run a regular plan review

Free business plan templates and examples

Kickstart your business plan writing with one of our free business plan templates or recommended tools.

Free business plan template

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One-page plan template

Download a free one-page plan template to write a useful business plan in as little as 30-minutes.

Sample business plan library

Explore over 500 real-world business plan examples from a wide variety of industries.

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How to write a business plan FAQ

What is a business plan?

A document that describes your business , the products and services you sell, and the customers that you sell to. It explains your business strategy, how you’re going to build and grow your business, what your marketing strategy is, and who your competitors are.

What are the benefits of a business plan?

A business plan helps you understand where you want to go with your business and what it will take to get there. It reduces your overall risk, helps you uncover your business’s potential, attracts investors, and identifies areas for growth.

Having a business plan ultimately makes you more confident as a business owner and more likely to succeed for a longer period of time.

What are the 7 steps of a business plan?

The seven steps to writing a business plan include:

• Write a brief executive summary
• Describe your products and services.
• Conduct market research and compile data into a cohesive market analysis.
• Describe your marketing and sales strategy.
• Outline your organizational structure and management team.
• Develop financial projections for sales, revenue, and cash flow.
• Add any additional documents to your appendix.

What are the 5 most common business plan mistakes?

There are plenty of mistakes that can be made when writing a business plan. However, these are the 5 most common that you should do your best to avoid:

• 1. Not taking the planning process seriously.
• Having unrealistic financial projections or incomplete financial information.
• Inconsistent information or simple mistakes.
• Failing to establish a sound business model.
• Not having a defined purpose for your business plan.

What questions should be answered in a business plan?

Writing a business plan is all about asking yourself questions about your business and being able to answer them through the planning process. You’ll likely be asking dozens and dozens of questions for each section of your plan.

However, these are the key questions you should ask and answer with your business plan:

• How will your business make money?
• Is there a need for your product or service?
• Who are your customers?
• How are you different from the competition?
• How will you reach your customers?
• How will you measure success?

How long should a business plan be?

The length of your business plan fully depends on what you intend to do with it. From the SBA and traditional lender point of view, a business plan needs to be whatever length necessary to fully explain your business. This means that you prove the viability of your business, show that you understand the market, and have a detailed strategy in place.

If you intend to use your business plan for internal management purposes, you don’t necessarily need a full 25-50 page business plan. Instead, you can start with a one-page plan to get all of the necessary information in place.

What are the different types of business plans?

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. Here are a few common business plan types worth considering.

Traditional business plan: The tried-and-true traditional business plan is a formal document meant to be used when applying for funding or pitching to investors. This type of business plan follows the outline above and can be anywhere from 10-50 pages depending on the amount of detail included, the complexity of your business, and what you include in your appendix.

Business model canvas: The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

One-page business plan: This format is a simplified version of the traditional plan that focuses on the core aspects of your business. You’ll typically stick with bullet points and single sentences. It’s most useful for those exploring ideas, needing to validate their business model, or who need an internal plan to help them run and manage their business.

Lean Plan: The Lean Plan is less of a specific document type and more of a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, test, review, refine, and take action based on performance. It’s faster, keeps your plan concise, and ensures that your plan is always up-to-date.

What’s the difference between a business plan and a strategic plan?

A business plan covers the “who” and “what” of your business. It explains what your business is doing right now and how it functions. The strategic plan explores long-term goals and explains “how” the business will get there. It encourages you to look more intently toward the future and how you will achieve your vision.

However, when approached correctly, your business plan can actually function as a strategic plan as well. If kept lean, you can define your business, outline strategic steps, and track ongoing operations all with a single plan.

Noah is the COO at Palo Alto Software, makers of the online business plan app LivePlan. He started his career at Yahoo! and then helped start the user review site Epinions.com. From there he started a software distribution business in the UK before coming to Palo Alto Software to run the marketing and product teams.

Table of Contents

• Use AI to help write your plan
• Common planning mistakes
• Manage with your business plan
• Templates and examples

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Table of Contents

How to make a good business plan: step-by-step guide.

A business plan is a strategic roadmap used to navigate the challenging journey of entrepreneurship. It's the foundation upon which you build a successful business.

A well-crafted business plan can help you define your vision, clarify your goals, and identify potential problems before they arise.

But where do you start? How do you create a business plan that sets you up for success?

This article will explore the step-by-step process of creating a comprehensive business plan.

What is a business plan?

A business plan is a formal document that outlines a business's objectives, strategies, and operational procedures. It typically includes the following information about a company:

Products or services

Target market

Competitors

Marketing and sales strategies

Financial plan

Management team

A business plan serves as a roadmap for a company's success and provides a blueprint for its growth and development. It helps entrepreneurs and business owners organize their ideas, evaluate the feasibility, and identify potential challenges and opportunities.

As well as serving as a guide for business owners, a business plan can attract investors and secure funding. It demonstrates the company's understanding of the market, its ability to generate revenue and profits, and its strategy for managing risks and achieving success.

Business plan vs. business model canvas

A business plan may seem similar to a business model canvas, but each document serves a different purpose.

A business model canvas is a high-level overview that helps entrepreneurs and business owners quickly test and iterate their ideas. It is often a one-page document that briefly outlines the following:

Key partnerships

Key activities

Key propositions

Customer relationships

Customer segments

Key resources

Cost structure

Revenue streams

On the other hand, a Business Plan Template provides a more in-depth analysis of a company's strategy and operations. It is typically a lengthy document and requires significant time and effort to develop.

A business model shouldn’t replace a business plan, and vice versa. Business owners should lay the foundations and visually capture the most important information with a Business Model Canvas Template . Because this is a fast and efficient way to communicate a business idea, a business model canvas is a good starting point before developing a more comprehensive business plan.

A business plan can aim to secure funding from investors or lenders, while a business model canvas communicates a business idea to potential customers or partners.

Why is a business plan important?

A business plan is crucial for any entrepreneur or business owner wanting to increase their chances of success.

Here are some of the many benefits of having a thorough business plan.

Helps to define the business goals and objectives

A business plan encourages you to think critically about your goals and objectives. Doing so lets you clearly understand what you want to achieve and how you plan to get there.

A well-defined set of goals, objectives, and key results also provides a sense of direction and purpose, which helps keep business owners focused and motivated.

Guides decision-making

A business plan requires you to consider different scenarios and potential problems that may arise in your business. This awareness allows you to devise strategies to deal with these issues and avoid pitfalls.

With a clear plan, entrepreneurs can make informed decisions aligning with their overall business goals and objectives. This helps reduce the risk of making costly mistakes and ensures they make decisions with long-term success in mind.

Attracts investors and secures funding

Investors and lenders often require a business plan before considering investing in your business. A document that outlines the company's goals, objectives, and financial forecasts can help instill confidence in potential investors and lenders.

A well-written business plan demonstrates that you have thoroughly thought through your business idea and have a solid plan for success.

Identifies potential challenges and risks

A business plan requires entrepreneurs to consider potential challenges and risks that could impact their business. For example:

Is there enough demand for my product or service?

Will I have enough capital to start my business?

Is the market oversaturated with too many competitors?

What will happen if my marketing strategy is ineffective?

By identifying these potential challenges, entrepreneurs can develop strategies to mitigate risks and overcome challenges. This can reduce the likelihood of costly mistakes and ensure the business is well-positioned to take on any challenges.

Provides a basis for measuring success

A business plan serves as a framework for measuring success by providing clear goals and financial projections . Entrepreneurs can regularly refer to the original business plan as a benchmark to measure progress. By comparing the current business position to initial forecasts, business owners can answer questions such as:

Are we where we want to be at this point?

Did we achieve our goals?

If not, why not, and what do we need to do?

After assessing whether the business is meeting its objectives or falling short, business owners can adjust their strategies as needed.

How to make a business plan step by step

The steps below will guide you through the process of creating a business plan and what key components you need to include.

1. Create an executive summary

Start with a brief overview of your entire plan. The executive summary should cover your business plan's main points and key takeaways.

Keep your executive summary concise and clear with the Executive Summary Template . The simple design helps readers understand the crux of your business plan without reading the entire document.

2. Write your company description

Provide a detailed explanation of your company. Include information on what your company does, the mission statement, and your vision for the future.

Provide additional background information on the history of your company, the founders, and any notable achievements or milestones.

3. Conduct a market analysis

Conduct an in-depth analysis of your industry, competitors, and target market. This is best done with a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Next, identify your target market's needs, demographics, and behaviors.

Use the Competitive Analysis Template to brainstorm answers to simple questions like:

What does the current market look like?

Who are your competitors?

What are they offering?

What will give you a competitive advantage?

Who is your target market?

What are they looking for and why?

How will your product or service satisfy a need?

These questions should give you valuable insights into the current market and where your business stands.

4. Describe your products and services

Provide detailed information about your products and services. This includes pricing information, product features, and any unique selling points.

Use the Product/Market Fit Template to explain how your products meet the needs of your target market. Describe what sets them apart from the competition.

5. Design a marketing and sales strategy

Outline how you plan to promote and sell your products. Your marketing strategy and sales strategy should include information about your:

Pricing strategy

Advertising and promotional tactics

Sales channels

The Go to Market Strategy Template is a great way to visually map how you plan to launch your product or service in a new or existing market.

6. Determine budget and financial projections

Document detailed information on your business’ finances. Describe the current financial position of the company and how you expect the finances to play out.

Some details to include in this section are:

Startup costs

Revenue projections

Profit and loss statement

Funding you have received or plan to receive

Strategy for raising funds

7. Set the organization and management structure

Define how your company is structured and who will be responsible for each aspect of the business. Use the Business Organizational Chart Template to visually map the company’s teams, roles, and hierarchy.

As well as the organization and management structure, discuss the legal structure of your business. Clarify whether your business is a corporation, partnership, sole proprietorship, or LLC.

8. Make an action plan

At this point in your business plan, you’ve described what you’re aiming for. But how are you going to get there? The Action Plan Template describes the following steps to move your business plan forward. Outline the next steps you plan to take to bring your business plan to fruition.

Types of business plans

Several types of business plans cater to different purposes and stages of a company's lifecycle. Here are some of the most common types of business plans.

Startup business plan

A startup business plan is typically an entrepreneur's first business plan. This document helps entrepreneurs articulate their business idea when starting a new business.

Not sure how to make a business plan for a startup? It’s pretty similar to a regular business plan, except the primary purpose of a startup business plan is to convince investors to provide funding for the business. A startup business plan also outlines the potential target market, product/service offering, marketing plan, and financial projections.

Strategic business plan

A strategic business plan is a long-term plan that outlines a company's overall strategy, objectives, and tactics. This type of strategic plan focuses on the big picture and helps business owners set goals and priorities and measure progress.

The primary purpose of a strategic business plan is to provide direction and guidance to the company's management team and stakeholders. The plan typically covers a period of three to five years.

Operational business plan

An operational business plan is a detailed document that outlines the day-to-day operations of a business. It focuses on the specific activities and processes required to run the business, such as:

Organizational structure

Staffing plan

Production plan

Quality control

Inventory management

Supply chain

The primary purpose of an operational business plan is to ensure that the business runs efficiently and effectively. It helps business owners manage their resources, track their performance, and identify areas for improvement.

Growth-business plan

A growth-business plan is a strategic plan that outlines how a company plans to expand its business. It helps business owners identify new market opportunities and increase revenue and profitability. The primary purpose of a growth-business plan is to provide a roadmap for the company's expansion and growth.

The 3 Horizons of Growth Template is a great tool to identify new areas of growth. This framework categorizes growth opportunities into three categories: Horizon 1 (core business), Horizon 2 (emerging business), and Horizon 3 (potential business).

One-page business plan

A one-page business plan is a condensed version of a full business plan that focuses on the most critical aspects of a business. It’s a great tool for entrepreneurs who want to quickly communicate their business idea to potential investors, partners, or employees.

A one-page business plan typically includes sections such as business concept, value proposition, revenue streams, and cost structure.

Best practices for how to make a good business plan

Here are some additional tips for creating a business plan:

Use a template

A template can help you organize your thoughts and effectively communicate your business ideas and strategies. Starting with a template can also save you time and effort when formatting your plan.

Miro’s extensive library of customizable templates includes all the necessary sections for a comprehensive business plan. With our templates, you can confidently present your business plans to stakeholders and investors.

Be practical

Avoid overestimating revenue projections or underestimating expenses. Your business plan should be grounded in practical realities like your budget, resources, and capabilities.

Be specific

Provide as much detail as possible in your business plan. A specific plan is easier to execute because it provides clear guidance on what needs to be done and how. Without specific details, your plan may be too broad or vague, making it difficult to know where to start or how to measure success.

Be thorough with your research

Conduct thorough research to fully understand the market, your competitors, and your target audience . By conducting thorough research, you can identify potential risks and challenges your business may face and develop strategies to mitigate them.

Get input from others

It can be easy to become overly focused on your vision and ideas, leading to tunnel vision and a lack of objectivity. By seeking input from others, you can identify potential opportunities you may have overlooked.

Review and revise regularly

A business plan is a living document. You should update it regularly to reflect market, industry, and business changes. Set aside time for regular reviews and revisions to ensure your plan remains relevant and effective.

Create a winning business plan to chart your path to success

Starting or growing a business can be challenging, but it doesn't have to be. Whether you're a seasoned entrepreneur or just starting, a well-written business plan can make or break your business’ success.

The purpose of a business plan is more than just to secure funding and attract investors. It also serves as a roadmap for achieving your business goals and realizing your vision. With the right mindset, tools, and strategies, you can develop a visually appealing, persuasive business plan.

Ready to make an effective business plan that works for you? Check out our library of ready-made strategy and planning templates and chart your path to success.

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The Entrepreneurial Process

Of course, there are many ways to organize the effort of planning, launching and building a venture. But there are a set of fundamentals that must be covered in any approach. We offer the following as a way to break down the basic activities necessary.

It is useful to break the entrepreneurial process into five phases: idea generation, opportunity evaluation, planning, company formation/launch and growth. These phases are summarized in this table, and the Opportunity Evaluation and Planning steps are expanded in greater detail below.

Although it is natural to think of the early steps as occurring sequentially, they are actually proceeding in parallel. Even as you begin your evaluation, you are forming at least a hypothesis of a business strategy. As you test the hypothesis, you are beginning to execute the first steps of your marketing plan (and possibly also your sales plan). We separate these ideas for convenience in description but it is worth keeping in mind that these are ongoing aspects of your management of the business. In the growth phases, you continue to refine you basic idea, re-evaluate the opportunity and revise your plan.

To take this analysis one level deeper, we can break down each of these phases as follows.

Opportunity Evaluation

I t is helpful to think of the evaluation step as continually asking the question of whether the opportunity is worth investing in. You are actually constructing and then continually revising an “investment prospectus.”

• Is there a sufficiently attractive market opportunity ?
• Is your proposed solution feasible, both from a market perspective and a technology perspective?
• Can we compete (over a sufficiently interesting time horizon): is there sustainable competitive advantage ?
• Do we have a team that can effectively capitalize of this opportunity?
• What is the risk / reward profile of this opportunity, and does it justify the investment of time and money?

 If you can answer all of these questions affirmatively, then you have persuaded yourself that this opportunity is worth investing in. This is the first step toward being able to convince others, whether they be prospective customers, employees, partners or providers of capital.

These ideas are developed in the Opportunity Evaluation section

There are four main areas of strategy: determination of the target customer set, business model, position and objectives. These are described briefly below and in more depth in the sections devoted to these topics.

Target customers

The target customer is the set of potential buyers who are your focus as you design your company’s solution. The more you know about them, the better off you are. Your characterization should be both qualitative and quantitative . You should investigate any alternatives the customer has for solving or working around the problem or need that you are targeting. You should understand the buying process in detail, including who are the decision makers and who influences the decision.

Business Model

The business model is your theory about how you will make money. It involves a definition of a solution to the customer’s need, an hypothesis about how and how much the customer will pay for that solution. If there are any assumptions required for your theory to be true (such as the existence of complementary product or services, or the customer’s willingness to change business processes) these should also be articulated.

“Position” refers both to how your company is differentiated from any competitors and also how it relates to other companies in the value chain. This is an opportunity to define, at a fundamental level, what your company will do and what it will not do.

An element of position is your company’s vision : how it wants to be known or thought of. A compelling vision is necessary to inspire investors, recruit and motivate employees, and to excite customers and partners.

Milestones / Objectives

As a first step toward creating your operating plan, you should create a set of high level objectives for your business. This should include:

• Key milestones (prototype, product, customer, partnerships,etc.)
• Share or penetration into your chosen market

A clear articulation of objectives will allow you to set priorities for your venture, which will be critical as you face the many tough decisions that any entrepreneur must face.

These ideas are developed in the Strategy Development section

Operating plan

Your operating plan is where you spell out all of the things that you plan to do and what they will yield for your business. The activities will cover all areas of the business: marketing, selling, engineering, etc. These activities should yield products by a certain date, possibly partners, customers, etc. These activities will drive the financial performance of the company.

Your operating plan will be a combination of plans , i.e., these people working on this topic for this period of time will produce result X, and forecasts or projections , i.e. predictions about what results will occur. The primary and most important forecast concerns revenue, but predictions about costs of materials and other things may be important as well. The operating plan is the core of your business, and you should make it as good as you can – your plans should be as thorough as possible and your forecasts should be based on the best and most complete evidence you can compile.

Begin with your strategy and break down what needs to be accomplished to achieve your objectives – this is the basis of your plan. The more detailed and fine grained analysis you can develop, the more accurate and reliable your plan will be.

Financing plan

This includes the capital needs of the company, the timing of those needs and the desired/expected sources of that capital.

Planning process

Here are a few important principles:

• The actual budget, staffing plans, etc. are then driven by estimates of what it takes to accomplish the tasks in the required timeframe.
• Build a plan that captures everything ( so that you are not hurt by surprises or unexpected expenses)
• Revenue: detailed bottom up plan, based on best information about customer groupings, conversion rates, sales activity, …
• Expenses: usually people driven – build in realistic hiring timetables, training, learning curve, benefits, travel, etc.
• Program expenses: mostly marketing – must support the plan and estimates should be equally comprehensive
• The plan must close – all pieces tie together.

The plan becomes more manageable when you break it down into major functional areas. The traditional breakdown is as follows, but you don’t have to be bound by this except in so far as you should follow Generally Accepted Accounting Practice.

• Research and development
• People management
• Processes & infrastructure

You should monitor your budget carefully and continually, and make adjustments as needed. A more detailed description of the process of building an operating plan may be found at: Operating Plan Development Process

Execution is organized by the core functional areas of the company

The Business Planning Process: 6 Steps To Creating a New Plan

In this article, we will define and explain the basic business planning process to help your business move in the right direction.

What is Business Planning?

Business planning is the process whereby an organization’s leaders figure out the best roadmap for growth and document their plan for success.

The business planning process includes diagnosing the company’s internal strengths and weaknesses, improving its efficiency, working out how it will compete against rival firms in the future, and setting milestones for progress so they can be measured.

The process includes writing a new business plan. What is a business plan? It is a written document that provides an outline and resources needed to achieve success. Whether you are writing your plan from scratch, from a simple business plan template , or working with an experienced business plan consultant or writer, business planning for startups, small businesses, and existing companies is the same.

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The Better Business Planning Process

The business plan process includes 6 steps as follows:

• Do Your Research
• Calculate Your Financial Forecast
• Draft Your Plan
• Revise & Proofread
• Nail the Business Plan Presentation

We’ve provided more detail for each of these key business plan steps below.

1. Do Your Research

Conduct detailed research into the industry, target market, existing customer base,  competitors, and costs of the business begins the process. Consider each new step a new project that requires project planning and execution. You may ask yourself the following questions:

• What are your business goals?
• What is the current state of your business?
• What are the current industry trends?
• What is your competition doing?

There are a variety of resources needed, ranging from databases and articles to direct interviews with other entrepreneurs, potential customers, or industry experts. The information gathered during this process should be documented and organized carefully, including the source as there is a need to cite sources within your business plan.

You may also want to complete a SWOT Analysis for your own business to identify your strengths, weaknesses, opportunities, and potential risks as this will help you develop your strategies to highlight your competitive advantage.

2. Strategize

Now, you will use the research to determine the best strategy for your business. You may choose to develop new strategies or refine existing strategies that have demonstrated success in the industry. Pulling the best practices of the industry provides a foundation, but then you should expand on the different activities that focus on your competitive advantage.

This step of the planning process may include formulating a vision for the company’s future, which can be done by conducting intensive customer interviews and understanding their motivations for purchasing goods and services of interest. Dig deeper into decisions on an appropriate marketing plan, operational processes to execute your plan, and human resources required for the first five years of the company’s life.

3. Calculate Your Financial Forecast

All of the activities you choose for your strategy come at some cost and, hopefully, lead to some revenues. Sketch out the financial situation by looking at whether you can expect revenues to cover all costs and leave room for profit in the long run.

Begin to insert your financial assumptions and startup costs into a financial model which can produce a first-year cash flow statement for you, giving you the best sense of the cash you will need on hand to fund your early operations.

A full set of financial statements provides the details about the company’s operations and performance, including its expenses and profits by accounting period (quarterly or year-to-date). Financial statements also provide a snapshot of the company’s current financial position, including its assets and liabilities.

This is one of the most valued aspects of any business plan as it provides a straightforward summary of what a company does with its money, or how it grows from initial investment to become profitable.

4. Draft Your Plan

With financials more or less settled and a strategy decided, it is time to draft through the narrative of each component of your business plan . With the background work you have completed, the drafting itself should be a relatively painless process.

If you have trouble writing convincing prose, this is a time to seek the help of an experienced business plan writer who can put together the plan from this point.

5. Revise & Proofread

Revisit the entire plan to look for any ideas or wording that may be confusing, redundant, or irrelevant to the points you are making within the plan. You may want to work with other management team members in your business who are familiar with the company’s operations or marketing plan in order to fine-tune the plan.

Finally, proofread thoroughly for spelling, grammar, and formatting, enlisting the help of others to act as additional sets of eyes. You may begin to experience burnout from working on the plan for so long and have a need to set it aside for a bit to look at it again with fresh eyes.

6. Nail the Business Plan Presentation

The presentation of the business plan should succinctly highlight the key points outlined above and include additional material that would be helpful to potential investors such as financial information, resumes of key employees, or samples of marketing materials. It can also be beneficial to provide a report on past sales or financial performance and what the business has done to bring it back into positive territory.

Business Planning Process Conclusion

Every entrepreneur dreams of the day their business becomes wildly successful.

But what does that really mean? How do you know whether your idea is worth pursuing?

And how do you stay motivated when things are not going as planned? The answers to these questions can be found in your business plan. This document helps entrepreneurs make better decisions and avoid common pitfalls along the way. ​

Business plans are dynamic documents that can be revised and presented to different audiences throughout the course of a company’s life. For example, a business may have one plan for its initial investment proposal, another which focuses more on milestones and objectives for the first several years in existence, and yet one more which is used specifically when raising funds.

Business plans are a critical first step for any company looking to attract investors or receive grant money, as they allow a new organization to better convey its potential and business goals to those able to provide financial resources.

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Chapter 5 – Business Planning

Business planning is an important precursor to action in new ventures. By helping firm founders to make decisions, to balance resource supply and demand, and to turn abstract goals into concrete operational steps, business planning reduces the likelihood of venture disbanding and accelerates product development and venture organizing activity. – Delmar and Shane (2003, p. 1165) We always plan too much and always think too little. We resent a call to thinking and hate unfamiliar argument that does not tally with what we already believe or would like to believe. – Joseph Schumpeter Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. – Peter Drucker

Learning Objectives

After completing this chapter you will be able to

• Describe the purposes of business planning
• Describe common business planning principles
• List and explain the elements of the business plan development process outlined in this book
• Explain the purposes of each of the elements of the business plan development process outlined in this book
• Explain how applying the business plan development process outlined in this book can aid in developing a business plan that will meet entrepreneurs’ goals
• Describe general business planning guidelines and format

This chapter describes the purposes of business planning, the general concepts related to business planning, and guidelines and a format for a comprehensive business plan.

Business Planning Purposes

Business plans are developed for both internal and external purposes. Internally, entrepreneurs develop business plans to help put the pieces of their business together. The most common external purpose for a business plan is to raise capital.

Internal Purposes

• defines the vision for the company
• establishes the company’s strategy
• describes how the strategy will be implemented
• provides a framework for analysis of key issues
• provides a plan for the development of the business
• is a measurement and control tool
• helps the entrepreneur to be realistic and to put theories to the test

External Purposes

The business plan is often the main method of describing a company to external audiences such as potential sources for financing and key personnel being recruited. It should assist outside parties to understand the current status of the company, its opportunities, and its needs for resources such as capital and personnel. It also provides the most complete source of information for valuation of the business.

Business Planning Principles

Business plan communication principles.

As Hindle and Mainprize (2006) note, business plan writers must strive to communicate their expectations about the nature of an uncertain future. However, the liabilities of newness make communicating the expected future of new ventures difficult (more so than for existing businesses).  They outline five communications principles:

• Translation of your vision of the venture and how it will perform into a format compatible with the expectations of the readers
• you have identified and understood the key success factors and risks
• the projected market is large and you expect good market penetration
• you have a strategy for commercialization, profitability, and market domination
• you can establish and protect a proprietary and competitive position
• Anchoring key events in the plan with specific financial and quantitative values
• your major plan objectives are in the form of financial targets
• you have addressed the dual need for planning and flexibility
• you understand the hazards of neglecting linkages between certain events
• you understand the importance of quantitative values (rather than just chronological dates)
• Nothing lasts forever—things can change to impact the opportunity: tastes, preferences, technological innovation, competitive landscape
• the new combination upon which venture is built
• magnitude of the opportunity or market size
• market growth trends
• venture’s value from the market (% of market share proposed or market share value in dollars)
• Four key aspects describing context within which new venture is intended to function (internal and external environment)
• how the context will help or hinder the proposal
• how the context may change & affect the business & the range of flexibility or response that is built into the venture
• what management can or will do in the event the context turns unfavourable
• what management can do to affect the context in a positive way
• Brief and clear statement of how an idea actually becomes a business that creates value
• Who pays, how much, and how often?
• The activities the company must perform to produce its product, deliver it to its customers and earn revenue
• And be able to defend assertions that the venture is attractive and sustainable and has a competitive edge

Business Plan Credibility Principles

Business plan writers must strive to project credibility (Hindle & Mainprize, 2006), so t here must be a match between what the entrepreneurship team (resource seekers) needs and what the investors (resource providers) expect based on their criteria. A take it or leave it approach (i.e. financial forecasts set in concrete) by the entrepreneurship team has a high likelihood of failure in terms of securing resources. Hindle and Mainprize (2006) outline five principles to help entrepreneurs  project credibility:

• Without the right team, nothing else matters.
• What do they know?
• Who do they know?
• How well are they known?
• sub-strategies
• ad-hoc programs
• specific tactical action plans
• Claiming an insuperable lead or a proprietary market position is naïve.
• Anticipate several moves in advance
• View the future as a movie vs. snapshot
• Key assumptions related to market size, penetration rates, and timing issues of market context outlined in the business plan should link directly to the financial statements.
• Income and cash flow statements must be preceded by operational statements setting forth the primary planning assumptions about market sizes, sales, productivity, and basis for the revenue estimate.
• If the main purpose is to enact a harvest, then the business plan must create a value-adding deal structure to attract investors.
• Common things: viability, profit potential, downside risk, likely life-cycle time, potential areas for dispute or improvement

General Business Plan Guidelines

Many businesses must have a business plan to achieve their goals. The following are some basic guidelines for business plan development.

• A standard format helps the reader understand that the entrepreneur has thought everything through, and that the returns justify the risk.
• Binding the document ensures that readers can easily go through it without it falling apart.
• everything is completely integrated: the written part must say exactly the same thing as the financial part
• all financial statements are completely linked and valid (make sure all balance sheets validly balance)
• the document is well formatted (layout makes document easy to read and comprehend—including all diagrams, charts, statements, and other additions)
• everything is correct (there are NO spelling, grammar, sentence structure, referencing, or calculation errors)
• It is usually unnecessary—and even damaging—to state the same thing more than once. To avoid unnecessarily duplicating information, you should combine sections and reduce or eliminate duplication as much as possible.
• all the necessary information is included to enable readers to understand everything in your document
• For example, if your plan says something like “there is a shortage of 100,000 units with competitors currently producing 25,000. We can help fill this huge gap in demand with our capacity to produce 5,000 units,” a reader is left completely confused. Does this mean there is a total shortage of 100,000 units, but competitors are filling this gap by producing 25,000 per year (in which case there will only be a shortage for four years)? Or, is there an annual shortage of 100,000 units with only 25,000 being produced each year, in which case the total shortage is very high and is growing each year? You must always provide the complete perspective by indicating the appropriate time frame, currency, size, or another measurement.
• if you use a percentage figure, you indicate to what it refers, otherwise the figure is completely useless to a reader.
• This can be solved by indicating up-front in the document the currency in which all values will be quoted. Another option is to indicate each time which currency is being used, and sometimes you might want to indicate the value in more than one currency. Of course, you will need to assess the exchange rate risk to which you will be exposed and describe this in your document.
• If a statement is included that presents something as a fact when this fact is not generally known, always indicate the source. Unsupported statements damage credibility
• Be specific. A business plan is simply not of value if it uses vague references to high demand, carefully set prices, and other weak phrasing. It must show hard numbers (properly referenced, of course), actual prices, and real data acquired through proper research. This is the only way to ensure your plan is considered credible.

Developing a High Power Business Plan

The business plan development process described next has been extensively tested with entrepreneurship students and has proven to provide the guidance entrepreneurs need to develop a business plan appropriate for their needs; a high power business plan .

The Stages of Development

There are six stages involved with developing a high power business plan . These stages can be compared to a process for hosting a dinner for a few friends. A host hoping to make a good impression with their anticipated guests might analyze the situation at multiple levels to collect data on new alternatives for healthy ingredients, what ingredients have the best prices and are most readily available at certain times of year, the new trends in party appetizers, what food allergies the expected guests might have, possible party themes to consider, and so on. This analysis is the  Essential Initial Research stage.

In the Business Model stage, the host might construct a menu of items to include with the meal along with a list of decorations to order, music to play, and costume themes to suggest to the guests. The mix of these kinds of elements chosen by the host will play a role in the success of the party.

The Initial Business Plan Draft stage is where the host rolls up his or her sleeves and begins to assemble make some of the food items, put up some of the decorations, send invitations, and generally get everything started for the party.

During this stage, the host will begin to realize that some plans are not feasible and that changes are needed. The required changes might be substantial, like the need to postpone the entire party and ultimately start over in a few months, or less drastic, like the need to change the menu when an invited guest indicates that they can’t eat food containing gluten. These changes are incorporated into the plan to make it realistic and feasible in the  Making the Business Plan Realistic stage.

Making A Plan to Appeal to Stakeholders stage involves further changes to the party plan to make it more appealing to both the invited guests and to make it a fun experience for the host. For example, the host might learn that some of the single guests would like to bring dates and others might need to be able to bring their children to be able to attend. The host might be able to accommodate those desires or needs in ways that will also make the party more fun for them—maybe by accepting some guests’ offers to bring food or games, or maybe even hiring a babysitter to entertain and look after the children.

The final stage— Finishing the Business Plan— involves the host putting all of the final touches in place for the party in preparation for the arrival of the guests.

Figure 5 – Business Plan Development Process (Illustration by Lee A. Swanson)

Essential Initial Research

A business plan writer should analyze the environment in which they anticipate operating at each of the s ocietal , i ndustry , m arket , and f irm  levels of analysis  (see pages 51–60). This stage of planning, the e ssential initial research , is a necessary first step to better understand the trends that will affect their business and the decisions they must make to lay the groundwork for, and to improve their potential for success.

In some cases, much of the  e ssential initial research should be included in the developing business plan as its own separate section to help build the case for readers that there is a market need for the business being considered and that it stands a good chance of being successful.

In other cases, a business plan will be stronger when the components of the e ssential initial research are distributed throughout the business plan as a way to provide support for the plans and strategies outlined in the business plan. For example, the industry or market part of the  e ssential initial research might outline the pricing strategies used by identified competitors and might be best placed in the pricing strategy part of the business plan to support the decision made to employ a particular pricing strategy.

Business Model

Inherent in any business plan is a description of the business model chosen by the entrepreneur as the one that they feel will best ensure success. Based upon their essential initial research of the setting in which they anticipate starting their business (their analysis from stage one) an entrepreneur should determine how each element of their business model—including their revenue streams, cost structure, customer segments, value propositions, key activities, key partners, and so on—might fit together to improve the potential success of their business venture (see Chapter 4 – Business Models ).

For some types of ventures, at this stage an entrepreneur might launch a lean start-up (see page 68) and grow their business by continually pivoting, or constantly adjusting their business model in response to the real-time signals they get from the markets’ reactions to their business operations. In many cases, however, an entrepreneur will require a business plan. In those cases, their initial business model will provide the basis for that plan.

Of course, throughout this and all of the rounds in this process, the entrepreneur should seek to continually gather information and adjust the plans in response to the new knowledge they gather. As shown in Figure 8 by its enclosure in the progressive research box, the business plan developer might need conduct further research before finishing the business model and moving on to the initial business plan draft.

Initial Business Plan Draft

The Business Plan Draft stage involves taking the knowledge and ideas developed during the first two stages and organizing them into a business plan format. An approach preferred by many is to create a full draft of the business plan with all of the sections, including the front part with the business description, vision, mission, values, value proposition statement, preliminary set of goals, and possibly even a table of contents and lists of tables and figures all set up using the software features enabling their automatic generation. Writing all of the operations, human resources, marketing, and financial plans as part of the first draft ensures that all of these parts can be appropriately and necessarily integrated. The business plan will tell the story of a planned business startup in two ways by using primarily words along with some charts and graphs in the operations, human resources, and marketing plans and in a second way through the financial plan. Both ways must tell the same story.

The feedback loop shown in Figure 8 demonstrates that the business developer may need to review the business model.  Additionally, as shown by its enclosure in the progressive research box, the business plan developer might need conduct further research before finishing the Initial Business Plan Draft stage and moving on to the Making Business Plan Realisticstage.

Making Business Plan Realistic

The first draft of a business plan will almost never be realistic. As the entrepreneur writes the plan, it will necessarily change as new information is gathered. Another factor that usually renders the first draft unrealistic is the difficulty in making certain that the written part—in the front part of the plan along with the operations, human resources, and marketing plans—tells the exact same story as the financial part does. This stage of work involves making the necessary adjustments to the plan to make it as realistic as possible.

The Making Business Plan Realistic stage has two possible feedback loops. The first goes back to the Initial Business Plan Draft stage in case the initial business plan needs to be significantly changed before it is possible to adjust it so that it is realistic. The second feedback loop circles back to the Business Model stage if the business developer need to rethink the business model. As shown in Figure 8 by its enclosure in the progressive research box, the business plan developer might need conduct further research before finishing the Making Business Plan Realistic stage and moving on to the Making Plan Appeal to Stakeholders stage.

Making Plan Appeal to Stakeholders and Desirable to the Entrepreneur

A business plan can be realistic without appealing to potential investors and other external stakeholders, like employees, suppliers, and needed business partners. It might also be realistic (and possibly appealing to stakeholders) without being desirable to the entrepreneur. During this stage the entrepreneur will keep the business plan realistic as they adjust plans to appeal to potential investors and to themselves.

If, for example, investors will be required to finance the business start, some adjustments might need to be relatively extensive to appeal to potential investors’ needs for an exit strategy from the business, to accommodate the rate of return they expect from their investments, and to convince them that the entrepreneur can accomplish all that is promised in the plan. In this case, and in others, the entrepreneur will also need to get what they want out of the business to make it worthwhile for them to start and run it. So, this stage of adjustments to the developing business plan might be fairly extensive, and they must be informed by a superior knowledge of what targeted investors need from a business proposal before they will invest. They also need to be informed by a clear set of goals that will make the venture worthwhile for the entrepreneur to pursue.

The caution with this stage is to balance the need to make realistic plans with the desire to meet the entrepreneur’s goals while avoiding becoming discouraged enough to drop the idea of pursuing the business idea. If an entrepreneur is convinced that the proposed venture will satisfy a valid market need, there is often a way to assemble the financing required to start and operate the business while also meeting the entrepreneur’s most important goals. To do so, however, might require significant changes to the business model.

One of the feedback loops shown in Figure 8 indicates that the business plan writer might need to adjust the draft business plan while ensuring that it is still realistic before it can be made appealing to the targeted stakeholders and desirable to the entrepreneur. The second feedback loop indicates that it might be necessary to go all the way back to the Business Model stage to re-establish the framework and plans needed to develop a realistic, appealing, and desirable business plan. Additionally, this stage’s enclosure in the progressive research box suggests that the business plan developer might need conduct further research.

Finishing the Business Plan

The final stage involves putting all of the important finishing touches on the business plan so that it will present well to potential investors and others. This involves making sure that the math and links between the written and financial parts are accurate. It also involves ensuring that all the needed corrections are made to the spelling, grammar, and formatting. The final set of goals should be written to appeal to the target readers and to reflect what the business plan says. An executive summary should be written and included as a final step.

General Business Plan Format

Include nice, catchy, professional, appropriate graphics to make it appealing for targeted readers

Executive summary

• Can be longer than normal executive summaries, up to three pages
• Write after remainder of plan is complete
• Includes information relevant to targeted readers as this is the place where they are most likely to form their first impressions of the business idea and decide whether they wish to read the rest of the plan

Table of Con t ents

List of tables.

Each table, figure, and appendix included in the plan must be referenced within the text of the plan so the relevance of each of these elements is clear.

List of Figures

Introduction.

• Describes the business concept
• Indicates the purpose of the plan
• Appeals to targeted readers

Business Idea

• May include description of history behind the idea and the evolution of the business concept if relevant
• Generally outlines what the owner intends for the venture to be
• Should inspire all members of the organization
• Should help stakeholders aspire to achieve greater things through the venture because of the general direction provided through the vision statement
• Should be very brief—a few sentences or a short paragraph
• Indicates what your organization does and why it exists—may describe the business strategy and philosophy
• Indicates the important values that will guide everything the business will do
• Outlines the personal commitments members of the organization must make, and what they should consider to be important
• Defines how people behave and interact with each other.
• Should help the reader understand the type of culture and operating environment this business intends to develop

Major Goals

• Describes the major organizational goals
• Specific, Measurable, Action-Oriented, Realistic, and Timely [SMART]
• Realistic, Understandable, Measurable, Believable, and Achievable [RUMBA]
• Perfectly aligns with everything in plan

Operating Environment

Trend analysis.

• Consider whether this is the right place for this analysis: it may be better positioned in, for example, the Financial Plan section to provide context to the analysis of the critical success factors, or in the Marketing Plan to help the reader understand the basis for the sales projections.

Industry Analysis

• Includes an analysis of the industry in which this business will operate
• consider whether this is the right place for this analysis: it may be better placed in, for example, the Marketing Plan to enhance the competitor analysis, or in the Financial Plan to provide context to the industry standard ratios in the Investment Analysis section

Operations Plan

• expressed as a set physical location
• expressed as a set of requirements and characteristics
• How large will your facility be and why must it be this size?
• How much will it cost to buy or lease your facility?
• What utility, parking, and other costs must you pay for this facility?
• What expansion plans must be factored into the facility requirements?
• What transportation and storage issues must be addressed by facility decisions?
• What zoning and other legal issues must you deal with?
• What will be the layout for your facility and how will this best accommodate customer and employee requirements?
• Given these constraints, what is your operating capacity (in terms of production, sales, etc.)?
• What is the workflow plan for your operation?
• What work will your company do and what work will you outsource?

Operations Timeline

• When will you make the preparations, such as registering the business name and purchasing equipment, to start the venture?
• When will you begin operations and make your first sales?
• When will other milestone events occur such as moving operations to a larger facility, offering a new product line, hiring new key employees, and beginning to sell products internationally?
• May include a graphical timeline showing when these milestone events have occurred and are expected to occur

Business Structure and other Set-up Elements

Somewhere in your business plan you must indicate what legal structure your venture will take. Your financial statements, risk management strategy, and other elements of your plan are affected by the type of legal structure you choose for your business:

• Sole Proprietorship
• Partnership
• Limited Partnership
• Corporation
• Cooperative

As part of your business set-up, you need to determine what kinds of control systems you should have in place, establish necessary relationships with suppliers and prior to your start-up, and generally deal with a list of issues like the following. Many of your decisions related to the following should be described somewhere in your business plan:

• Zoning, equipment prices, suppliers, etc.
• Lease terms, leasehold improvements, signage, pay deposits, etc.
• Getting business license, permits, etc.
• Setting up banking arrangements
• Setting up legal and accounting systems (or professionals)
• Ordering equipment, locks and keys, furniture, etc.
• Recruiting employees, set up payroll system, benefit programs, etc.
• Training employees
• Testing the products/services that will be offered
• Testing the systems for supply, sales, delivery, and other functions
• Deciding on graphics, logos, promotional methods, etc.
• Ordering business cards, letter head, etc.
• Setting up supplier agreements
• Buying inventory, insurance, etc.
• Revising business plan
• And many more things, including, when possible, attracting purchased orders in advance of start-up through personal selling (by the owner, a paid sales force, independent representatives, or by selling through brokers wholesalers, catalog houses, retailers), a promotional campaign, or other means
• What is required to start up your business, including the purchases and activities that must occur before you make your first sale?
• When identifying capital requirements for start-up, a distinction should be made between fixed capital requirements and working capital requirements.

Fixed Capital Requirements

• What fixed assets, including equipment and machinery, must be purchased so your venture can conduct its business?
• This section may include a start-up budget showing the machinery, equipment, furnishings, renovations, and other capital expenditures required prior to operations commencing.
• If relevant you might include information showing the financing required; fixed capital is usually financed using longer-term loans.

Working Capital Requirements

• What money is needed to operate the business (separately from the money needed to purchase fixed assets) including the money needed to purchase inventory and pay initial expenses?
• This section may include a start-up budget showing the cash required to purchase starting inventories, recruit employees, conduct market research, acquire licenses, hire lawyers, and other operating expenditures required prior to starting operations.
• If relevant you might include information showing the financing required … working capital is usually financed with operating loans, trade credit, credit card debt, or other forms of shorter-term loans.

Risk Management Strategies

• enterprise – liability exposure for things like when someone accuses your employees or products you sell of injuring them.
• financial – securing loans when needed and otherwise having the right amount of money when you need it
• operational – securing needed inventories, recruiting needed employees in tight labour markets, customers you counted on not purchasing product as you had anticipated, theft, arson, natural disasters like fires and floods, etc.
• avoid – choose to avoid doing something, outsource, etc.
• reduce – through training, assuming specific operational strategies, etc.
• transfer – insure against, outsource, etc.
• assume – self-insure, accept, etc.

Operating Processes

• What operating processes will you apply?
• How will you ensure your cash is managed effectively?
• How will you schedule your employees?
• How will you manage your inventories?
• If you will have a workforce, how will you manage them?
• How will you bill out your employee time?
• How will you schedule work on your contracts?
• How you will manufacture your product (process flow, job shop, etc.?)
• How will you maintain quality?
• How will you institute and manage effective financial monitoring and control systems that provide needed information in a timely manner?
• How will you manage expansion?
• May include planned layouts for facilities

Organizational Structure

• May include information on Advisory Boards or Board of Directors from which the company will seek advice or guidance or direction
• May include an organizational chart
• Can nicely lead into the Human Resources Plan

Human Resources Plan

• How do you describe your desired corporate culture?
• What are the key positions within your organization?
• How many employees will you have?
• What characteristics define your desired employees?
• What is your recruitment strategy? What processes will you apply to hire the employees you require?
• What is your leadership strategy and why have you chosen this approach?
• What performance appraisal and employee development methods will you use?
• What is your organizational structure and why is this the best way for your company to be organized?
• How will you pay each employee (wage, salary, commission, etc.)? How much will you pay each employee?
• What are your payroll costs, including benefits?
• What work will be outsourced and what work will be completed in-house?
• Have you shown and described an organizational chart?

Recruitment and Retention Strategies

• Includes how many employees are required at what times
• Estimates time required to recruit needed employees
• employment advertisements
• contracts with employment agency or search firms
• travel and accommodations for potential employees to come for interviews
• travel and accommodations for interviewers
• facility, food, lost time, and other interviewing costs
• relocation allowances for those hired including flights, moving companies, housing allowances, spousal employment assistance, etc.
• may include a schedule showing the costs of initial recruitment that then flows into your start-up expense schedules

Leadership and Management Strategies

• What is your leadership philosophy?
• Why is it the most appropriate leadership approach for this venture?
• What training is required because of existing rules and regulations?
• How will you ensure your employees are as capable as required?
• Health and safety (legislation, WHMIS, first aid, defibulators, etc.)
• Initial workplace orientation
• Financial systems
• Product features

Performance Appraisals

• How will you manage your performance appraisal systems?

Health and Safety

• Any legal requirements should be noted in this section (and also legal requirements for other issues that may be included in other parts of the plan)

Compensation

• Always completely justifies your planned employee compensation methods and amounts
• Always includes all components of the compensation (CPP, EI, holiday pay, etc.)
• Outlines how will you ensure both internal and external equity in your pay systems
• Describes any incentive-based pay or profit sharing systems planned
• May include a schedule here that shows the financial implications of your compensation strategy and supports the cash flow and income statements shown later

Key Personnel

• May include brief biographies of the key organizational people

Marketing Plan

• You must show evidence of having done proper research, both primary and secondary. If you make a statement of fact, you must back it up with properly referenced supporting evidence. If you indicate a claim is based on your own assumptions, you must back this up with a description as to how you came to the conclusion.
• It is a given that you must provide some assessment of the economic situation as it relates to your business. For example, you might conclude that the current economic crisis will reduce the potential to export your product and it may make it more difficult to acquire credit with which to operate your business. Of course, conclusions such as these should be matched with your assessment as to how your business will make the necessary adjustments to ensure it will thrive despite these challenges, or how it will take advantage of any opportunities your assessment uncovers.
• If you apply the Five Forces Model, do so in the way in which it was meant to be used to avoid significantly reducing its usefulness while also harming the viability of your industry analysis. This model is meant to be used to consider the entire industry—not a subcomponent of it (and it usually cannot be used to analyze a single organization).
• Your competitor analysis might fit within your assessment of the industry or it might be best as a section within your marketing plan. Usually a fairly detailed description of your competitors is required, including an analysis of their strengths and weaknesses. In some cases, your business may have direct and indirect competitors to consider. Be certain to maintain credibility by demonstrating that you fully understand the competitive environment.
• Assessments of the economic conditions and the state of the industry appear incomplete without accompanying appraisals outlining the strategies the organization can/should employ to take advantage of these economic and industry situations. So, depending upon how you have organized your work, it is usually important to couple your appraisal of the economic and industry conditions with accompanying strategies for your venture. This shows the reader that you not only understand the operating environment, but that you have figured out how best to operate your business within that situation.
• Have you done an effective analysis of your venture? (See the Organizational Analysis section below.)

Market Analysis

• Usually contains customer profiles, constructed through primary and secondary research, for each market targeted
• Contains detailed information on the major product benefits you will deliver to the markets targeted
• Describes the methodology used and the relevant results from the primary market research done
• If there was little primary research completed, justifies why it is acceptable to have done little of this kind of research and/or indicate what will be done and by when
• Includes a complete description of the secondary research conducted and the conclusions reached
• Define your target market in terms of identifiable entities sharing common characteristics. For example, it is not meaningful to indicate you are targeting Canadian universities. It is, however, useful to define your target market as Canadian university students between the ages of 18 and 25, or as information technology managers at Canadian universities, or as student leaders at Canadian universities. Your targeted customer should generally be able to make or significantly influence the buying decision.
• You must usually define your target market prior to describing your marketing mix, including your proposed product line. Sometimes the product descriptions in business plans seem to be at odds with the described target market characteristics. Ensure your defined target market aligns completely with your marketing mix (including product/service description, distribution channels, promotional methods, and pricing). For example, if the target market is defined as Canadian university students between the ages of 18 and 25, the product component of the marketing mix should clearly be something that appeals to this target market.
• Carefully choose how you will target potential customers. Should you target them based on their demographic characteristics, psychographic characteristics, or geographic location?
• You will need to access research to answer this question. Based on what you discover, you will need to figure out the optimum mix of pricing, distribution, promotions, and product decisions to best appeal to how your targeted customers make their buying decisions.

Competition

• However, this information might fit instead under the market analysis section.
• Describes all your direct competitors
• Describes all your indirect competitors
• If you can, includes a competitor positioning map to show where your product will be positioned relative to competitors’ products

Figure 6 – Competitor Positioning Map (Illustration by Lee A. Swanson)

• What distinguishes your business from that of your competitors in a way that will ensure your sales forecasts will be met?
• You must clearly communicate the answers to these questions in your business plan to attract the needed support for your business. One caution is that it may sound appealing to claim you will provide a superior service to the existing competitors, but the only meaningful judge of your success in this regard will be customers. Although it is possible some of your competitors might be complacent in their current way of doing things, it is very unlikely that all your competitors provide an inferior service to that which you will be able to provide.

Marketing Strategy

• Covers all aspects of the marketing mix including the promotional decisions you have made, product decisions, distribution decisions related to how you will deliver your product to the markets targeted, and pricing decisions
• Outlines how you plan to influence your targeted customers to buy from you (what is the optimum marketing mix, and why is this one better than the alternatives)

Organizational Analysis

• Leads in to your marketing strategy or is positioned elsewhere depending upon how your business plan is best structured
• If doing so, always ensure this analysis results in more than a simple list of internal strengths and weaknesses and external opportunities and threats. A SWOT analysis should always prove to the reader that there are organizational strategies in place to address each of the weaknesses and threats identified and to leverage each of the strengths and opportunities identified.
• An effective way to ensure an effective outcome to your SWOT Analysis is to apply a TOWS Matrix approach to develop strategies to take advantage of the identified strengths and opportunities while mitigating the weaknesses and threats. A TOWS Matrix evaluates each of the identified threats along with each of the weaknesses and then each of the strengths. It does the same with each of the identified opportunities. In this way strategies are developed by considering pairs of factors
• The TOWS Matrix is a framework with which to help you organize your thoughts into strategies. Most often you would not label a section of your business plan as a TOWS Matrix. This would not normally add value for the reader. Instead, you should describe the resultant strategies—perhaps while indicating how they were derived from your assessment of the strengths, weaknesses, opportunities, and threats. For example, you could indicate that certain strategies were developed by considering how internal strengths could be employed toward mitigating external threats faced by the business.

Product Strategy

• If your product or service is standardized, you will need to compete on the basis of something else – like a more appealing price, having a superior location, better branding, or improved service. If you can differentiate your product or service you might be able to compete on the basis of better quality, more features, appealing style, or something else. When describing your product, you should demonstrate that you understand this.

Pricing Strategy

• If you intend to accept payment by credit card (which is probably a necessity for most companies), you should be aware of the fee you are charged as a percentage of the value of each transaction. If you don’t account for this you risk overstating your actual revenues by perhaps one percent or more.
• Sales forecasts must be done on at least a monthly basis if you are using a projected cash flow statement. These must be accompanied by explanations designed to establish their credibility for readers of your business plan. Remember that many readers will initially assume that your planned time frames are too long, your revenues are overstated, and you have underestimated your expenses. Well crafted explanations for all of these numbers will help establish credibility.

Distribution Strategy

• If you plan to use e-commerce, you should include all the costs associated with maintaining a website and accepting payments over the Internet.

Promotions Strategy

• If you are attracting customers away from competitors, how will these rivals respond to the threat you pose to them?
• If you intend to create new customers, how will you convince them to reallocate their dollars toward your product or service (and away from other things they want to purchase)?
• In what ways will you communicate with your targeted customers? When will you communicate with them? What specific messages do you plan to convey to them? How much will this promotions plan cost?
• If your entry into the market will not be a threat to direct competitors, it is likely you must convince potential customers to spend their money with you rather than on what they had previously earmarked those dollars toward. In your business plan you must demonstrate an awareness of these issues.
• Consider listing the promotional methods in rows on a spreadsheet with the columns representing weeks or months over probably about 18 months from the time of your first promotional expenditure. This can end up being a schedule that feeds the costs into your projected cash flow statement and from there into your projected income statements.
• If you phone or visit newspapers, radio stations, or television stations seeking advertising costs, you must go only after you have figured out details like on which days you would like to advertise, at what times on those days, whether you want your print advertisements in color, and what size of print advertisements you want.
• Carefully consider which promotional methods you will use. While using a medium like television may initially sound appealing, it is very expensive unless your ad runs during the non-prime times. If you think this type of medium might work for you, do a serious cost-benefit analysis to be sure.
• Some promotional plans are developed around newspaper ads, promotional pamphlets, printing business cards, and other more obvious mediums of promotion. Be certain to, include the costs of advertising in telephone directories, sponsoring a little league soccer team, producing personalized pens and other promotional client give-always, donating items to charity auctions, printing and mailing client Christmas cards, and doing the many things businesses find they do on-the-fly. Many businesses find it to be useful to join the local chamber of commerce and relevant trade organizations with which to network. Some find that setting a booth up at a trade fair helps launch their business.
• If you are concerned you might have missed some of these promotional expenses, or if you want to have a buffer in place in case you feel some of these opportunities are worthwhile when they arise, you should add some discretionary money to your promotional budget. A problem some companies get into is planning out their promotions in advance only to reallocate some of their newspaper advertisement money, for example, toward some of these other surprise purposes resulting in less newspaper advertising than had been intended.

Financial Plan

• It is nearly certain you will need to make monthly cash flow projections from business inception to possibly three years out. Your projections will show the months in which the activities shown on your fixed capital and working capital schedules will occur. This is nearly the only way to clearly estimate your working capital needs and, specifically, important things like the times when you will need to draw on or can pay down your operating loans and the months when you will need to take out longer-term loans with which to purchase your fixed assets. Without a tool like this you will be severely handicapped when talking with bankers about your expected needs. They will want to know how large of a line of credit you will need and when you anticipate needing to borrow longer-term money. It is only through doing cash flow projections will you be able to answer these questions. This information is also needed to determine things like the changes to your required loan payments and when you can take owner draws or pay dividends.
• Your projected cash flows are also used to develop your projected income statements and balance sheets.

Pro forma Cash Flow Statements

Pro forma income statements, pro forma balance sheets, investment analysis, projected financial ratios and industry standard ratios, critical success factors (sensitivity analysis).

Entrepreneurship and Innovation Toolkit Copyright © 2017 by Lee A. Swanson is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License , except where otherwise noted.

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Stages of Entrepreneurial Process

The entrepreneurial process is a leadership function that centers around the dynamics of entrepreneurial growth and change. It is a process comprising several distinct stages.

Table of Contents

• 1.1 Exploring Entrepreneurial Context
• 1.2 Identifying Opportunities
• 1.3 Starting Venture
• 1.4 Managing Venture
• 1.5 Choosing Competitive Strategy
• 2.1 What are the stages of the entrepreneurial process?

Entrepreneurial Process

From exploring the various aspects of the entrepreneurial context to identifying opportunities, starting and managing the entrepreneurial venture , and choosing the competitive strategy in action. Let’s look at each of these decisions and activities and the following are the stages of the entrepreneurial process:

Exploring Entrepreneurial Context

Why is it important to look at the entrepreneurial context? Because the context determines the “rule” of the game and what decisions are likely to be successful. The context includes the realities of the new economy, society’s laws and regulations that compose the legal environment , and the realities of the changing world of work.

Entrepreneurs should be aware of the context within which entrepreneurial decisions are made. Only through exploring the context can entrepreneurs discover the untapped opportunities and competitive advantage(s) that may lead to the development of a potentially successful entrepreneurial venture.

Identifying Opportunities

A crucial aspect of the entrepreneurial process is identifying opportunities. What are opportunities? These opportunities are positive external trends or changes that provide unique and distinct possibilities for innovating and creating value. There are thousands of opportunities available to an entrepreneur .

Some of them are not real opportunities with high potential. Some opportunities have growth prospects. Entrepreneurs search for profitable ones and then select an attractive business opportunity.

However, just identifying an opportunity isn’t enough. The entrepreneurial process also involves pinpointing a possible competitive advantage. A competitive advantage is what sets an organization apart; it’s an organization’s competitive edge. Having a competitive advantage is crucial for an organization’s long-term success and survival.

Starting Venture

Once entrepreneurs have explored the external context and identified possible opportunities and competitive advantage(s), they must look at the issues involved with actually starting up their entrepreneurial venture.

Included in this phase of the entrepreneurial process are the following activities; researching the feasibility of the venture, planning the venture, organizing the venture, and launching the venture. Financial, physical, and managerial resources must be collected to launch the venture.

Managing Venture

Once the entrepreneurial venture is up and running the next step in the entrepreneurial process is managing the venture. An entrepreneur also must effectively manage the venture by managing processes, managing people, and managing growth. This requires the talents of leading, decision-making, executing, controlling , and various managerial skills.

Choosing Competitive Strategy

Once the entrepreneurial venture is up and running, the last step is to choose the competitive strategy. Peter Drucker mentions the following specific entrepreneurial strategies. These are

• Being fastest with the most.
• Creative imitation.
• Entrepreneurial judo.
• Finding and occupying a specialized ecological niche.
• Changing values and characteristics by creating utility, by delivering what represents true value to the customer, by adopting the customer’s social and economic reality, and by appropriate pricing .

FAQs About the Entrepreneurial Process

What are the stages of the entrepreneurial process.

The stages of the entrepreneurial process are: 1. Exploring Entrepreneurial Context 2. Identifying Opportunities 3. Starting Venture 4. Managing Venture 5. Choosing Competitive Strategy.

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• Developing a Business Plan in Entrepreneurship: A Comprehensive Guide

Welcome to our comprehensive guide on developing a business plan in entrepreneurship! Whether you're a seasoned entrepreneur or just starting out on your business journey, having a well-crafted business plan is essential for success. In this article, we will walk you through the process of creating a business plan from start to finish, providing valuable insights and expert advice along the way.

Table of Contents

☑️ 1. understanding the importance of a business plan, 👩‍💻 2. conducting market research: identifying your target audience, 🎯 3. defining your business goals and objectives, 🛠️ 4. crafting a unique value proposition, 👥 5. analyzing the competitive landscape, 🛗 6. developing a marketing and sales strategy, ⚙️ 7. creating an operational plan, 📈 8. building a financial plan: budgeting and forecasting, 💼 9. securing funding for your business, ⚖️ 10. legal and regulatory considerations, 📏 11. measuring success: key performance indicators (kpis), 🎛️ 12. adapting and evolving your business plan, ✨ conclusion.

💡 A business plan is more than just a document; it's your roadmap to entrepreneurial success. It guides you, step by step, on your journey towards building a thriving business. When you take the time to create a comprehensive business plan, you not only gain a deeper understanding of your vision and objectives, but you also show potential investors, partners, and stakeholders that you mean business.

💡 A well-crafted business plan allows you to present your business idea in a structured and organized way. Clearly outlining your products or services, target market, and unique selling proposition effectively communicates your concept to others and build trust in your vision.

💡 Additionally, a business plan helps you strategize and set realistic goals. It prompts you to analyze the market, assess competition, and identify opportunities and challenges. Armed with this knowledge, you can make informed decisions that minimize risks and increase your chances of success.

💡 Now let's talk finances. Financial projections are another vital aspect of a business plan. You can create a realistic financial forecast by thoroughly analyzing your costs, revenue streams, and cash flow. This not only helps you gauge the financial viability of your business, but it also provides essential information for potential investors evaluating your venture's profitability and sustainability.

💡 Moreover, a business plan is often required by external parties when seeking funding. But here's the thing: a well-structured and comprehensive plan showcases your professionalism, competence, and dedication to your venture. It boosts your credibility with potential investors who are more likely to invest in a business with a clear and well-thought-out plan.

💡 To sum it up, developing a business plan is a critical step in entrepreneurship. It helps you clarify your vision, effectively communicate your ideas, make informed decisions, and attract potential investors. So, take the time to craft a comprehensive business plan so you can establish a solid foundation for the success of your venture and demonstrate your commitment to its growth and sustainability.

Let's get started on that business plan and set yourself up for success !

You know what's essential for developing a successful business plan? Understanding your target audience. That's right, it's all about conducting thorough market research to gain valuable insights into the needs, preferences, and behaviors of your potential customers . This knowledge will empower you to customize your products or services to meet their specific demands, giving you a competitive edge in the market .

🔍 So, how do you go about this market research? Well, it involves gathering and analyzing data related to your industry, target market, and competition. It's a comprehensive process that allows you to identify and assess potential opportunities and challenges within your chosen market segment. You won't be relying on assumptions or guesswork. Instead, you'll make informed decisions based on reliable data.

👂 Let's talk about identifying your target audience . These are the individuals or groups who are most likely to be interested in and benefit from your products or services. To identify them, think about demographic factors such as age, gender, location, income level, and occupation. And don't forget to delve into psychographic factors too, like interests, values, lifestyles, and purchasing behaviors. The more detailed and specific you can be in defining your target audience, the better you'll be able to tailor your marketing strategies to effectively reach and engage them.

🎛️ Now, let's dive into the methods of market research. You can use surveys, interviews, focus groups, and analyze data from secondary sources. Surveys will provide you with quantitative data, giving you insights on a large scale. And when it comes to interviews and focus groups, you'll get qualitative data that takes you deeper into the thoughts, opinions, and motivations of your target audience. Secondary sources like industry reports, government publications, and online databases will provide you with valuable information about market trends, competitor analysis, and customer behavior.

📊 Once you have all this data, it's time to analyze it . Look for patterns, trends, and opportunities that will inform your business strategies. When you truly understand your target audience's needs, pain points, and preferences, you'll be able to develop products or services that truly resonate with them. And guess what? This customer-centric approach increases the likelihood of customer satisfaction, loyalty, and ultimately, business success.

🧐 But wait, there's more! Market research also helps you assess the competitive landscape . Take a close look at your competitors' strengths, weaknesses, and market positioning. This analysis will help you identify gaps and differentiation opportunities for your business. Armed with this knowledge, you can develop unique value propositions and effective marketing strategies that set you apart from the competition.

Ready to dive into market research and gain valuable insights? Let's get started and propel your business forward!

Welcome to the next step in developing your business plan: defining your goals and objectives. It is important to set clear and well-defined goals and objectives for your business. These goals serve as guideposts, directing and giving purpose to your entrepreneurial journey. With the SMART framework—specific, measurable, attainable, relevant, and time-bound—you can set yourself up for success and ensure that your efforts are focused and effective.

With a clear roadmap in place, you are well-positioned to navigate the challenges and achieve the success you envision for your business.

Let's break down each element of the SMART framework:

✅ Specific: Your goals should be clear, concise, and well-defined. Instead of stating a vague objective like "increase revenue," let's be specific. For example, you could aim to "increase annual revenue by 20% within the next fiscal year."

✅ Measurable: It is important to establish metrics or key performance indicators (KPIs ) that allow you to track your progress. This enables you to measure the success of your strategies and determine whether you are on track to achieve your goals. For instance, if your goal is to expand your customer base, you can track the number of new customers acquired within a specific period.

✅ Attainable: While setting ambitious goals is important, they should also be realistic and attainable. Consider your available resources, market conditions, and industry trends when defining your objectives. Finding the balance between ambition and practicality is key to avoiding frustration and disappointment.

✅ Relevant: Ensure that your goals align with your overall vision, mission, and values. They should be relevant to your industry, target market, and the specific needs of your customers. Set relevant goals so you can stay focused on what truly matters for the growth and success of your business.

✅ Time-bound: Set specific timeframes or deadlines for achieving your objectives. This creates a sense of urgency, helps you prioritize tasks, and allows you to track your progress. Having a timeline ensures that your goals remain actionable and within reach.

Defining your business goals and objectives brings numerous benefits:

✔️ It keeps you focused and motivated, providing a clear vision of what you want to accomplish. Goals serve as milestones, giving you a sense of achievement as you make progress toward them.

✔️ They also provide a framework for decision-making, enabling you to effectively prioritize tasks and allocate resources.

✔️ Moreover, clearly defined goals make it easier to communicate your vision and strategies to your team members, investors, and stakeholders. Alignment of efforts and shared purpose foster collaboration and synergy within your organization.

In the world of business, standing out from the competition is key to your success. In today's crowded marketplace, having a unique value proposition (UVP) is essential. Your UVP is what sets you apart and defines the special benefits and value your products or services offer to customers.

With a strong UVP, you can thrive in a crowded marketplace and build a loyal customer base that recognizes and appreciates what you bring to the table.

Let's dive into the steps of crafting a compelling UVP that will attract and retain customers , differentiate your business, and build a strong and sustainable brand.

Step 1: Identify your target audience. Get to know your customers inside and out. Understand their needs, desires, and pain points. This knowledge forms the foundation for creating a UVP that truly resonates with them.

Step 2: Analyze the competition. Take a closer look at your competitors and their value propositions. What are others offering? Can you identify gaps and opportunities in the market that you can leverage to set your business apart?

Step 3: Focus on differentiation. Determine what makes your offerings unique. What are the standout features, advantages, or benefits that set you apart? How do your products or services better address the specific needs of your target audience compared to the competition?

Step 4: Communicate the value. Craft a clear and concise statement that communicates the value customers can expect from choosing your business. Use compelling language to highlight the benefits and outcomes they can achieve by using your products or services.

Step 5: Make it memorable. Your UVP should be easy to understand and leave a lasting impression. Consider using a catchy slogan or tagline that captures the essence of your UVP and resonates with your target audience.

Step 6: Consistency is key. Keep your Unique Value Proposition (UVP) consistently communicated across all your marketing and communication channels. It should shine through on your website, social media presence, advertising materials, and customer interactions. Consistency builds trust and reinforces your brand identity.

When it comes to developing a robust and resilient business plan, understanding your competitors and their strategies is crucial.

Analyzing the competitive landscape involves a comprehensive examination of your direct and indirect competitors within your industry or market segment.

When you understand your competitors' strengths, weaknesses, and market positioning, you can identify opportunities, develop differentiated strategies, and gain a competitive edge. Regularly update your analysis to stay ahead of the competition and ensure your business remains relevant and successful in the ever-changing business landscape.

To begin, let's break down the key steps for effectively analyzing the competition:

Step 1: Identify your competitors Start by identifying your direct competitors—those businesses offering similar products or services to the same target audience. Additionally, consider indirect competitors—those providing alternative solutions that fulfill the same customer needs. This broader understanding will uncover both direct and indirect threats and opportunities.

Step 2: Gather information Collect as much information as possible about your competitors. Study their websites, social media presence, advertising campaigns, product offerings, pricing strategies, distribution channels, customer reviews, and any available market reports or industry publications. Utilize tools like SWOT analysis to organize and evaluate the data.

Step 3: Assess strengths and weaknesses Analyze the strengths and weaknesses of your competitors. Identify what they excel at, such as unique features, exceptional customer service, strong brand recognition, or extensive industry experience. Similarly, pinpoint their weaknesses, like limited product range, poor customer reviews, outdated technology, or inefficient processes. This assessment will highlight areas where you can leverage your strengths and differentiate yourself.

Step 4: Understand market positioning Examine how your competitors position themselves in the market. Consider their target audience, brand image, value propositions, and marketing messages. Identify the specific niche or market segment they focus on and determine if there are untapped opportunities for you to capitalize on. Positioning your business uniquely will attract customers who resonate with your specific value propositions.

Step 5: Identify opportunities and threats Through your analysis, identify potential opportunities and threats within the competitive landscape. Look for gaps in the market that your competitors have overlooked or underserved customer needs that you can address. Also, be on the lookout for emerging trends, technological advancements, or regulatory changes that may impact your business. This knowledge enables you to adapt and strategize effectively.

Step 6: Develop strategies for differentiation Based on your analysis, devise strategies that differentiate your business from the competition. Leverage your unique strengths and address customer pain points that your competitors haven't resolved. Focus on developing value-added features, delivering exceptional customer experiences, or offering innovative solutions that set you apart. Effective differentiation will give you a competitive edge and attract customers who appreciate your distinct offerings.

When it comes to growing and making your business profitable, having a well-defined and comprehensive marketing and sales strategy is key. It outlines the steps you'll take to promote your products or services, attract customers, and generate sales. An effective marketing and sales strategy in your business plan increases brand visibility, reaches a wider audience, and ultimately drives revenue.

With a well-designed marketing and sales strategy, you can establish a strong brand presence, attract customers, and achieve sustainable business growth.

Here are some important elements to consider as you develop your marketing and sales strategy:

• Identify your target market: Start by clearly defining your target market and understanding their demographics, preferences, and buying behavior. This knowledge will help you tailor your marketing messages and promotional activities to effectively reach and engage your ideal customers.
• Choose the right marketing channels: Determine the most suitable marketing channels to reach your target audience. This could include a mix of traditional and digital channels such as print media, television, radio, search engine marketing (SEM) , social media platforms, email marketing, and content marketing. Select the channels based on your target audience's preferences and behavior.
• Leverage digital marketing techniques: Maximize your online presence and attract potential customers by leveraging digital marketing techniques. This includes search engine optimization (SEO) to improve your website's visibility in search engine results, social media marketing to engage with your audience and build brand awareness, and content marketing to provide valuable and relevant information that establishes your expertise and credibility.
• Craft compelling marketing messages: Develop clear and compelling marketing messages that effectively communicate the unique value of your products or services. Highlight the key benefits, features, and solutions your offerings provide to address customer needs and pain points. Emphasize what sets your business apart from competitors and how customers stand to benefit by choosing your products or services.
• Determine your pricing strategy: Align your pricing strategy with your target market, positioning, and business goals. Take into account factors such as production costs, market demand, perceived value, and competitor pricing. Striking the right balance between affordability and profitability is essential to attract customers while maintaining healthy profit margins.
• Plan targeted promotional activities: Plan and execute targeted promotional activities to create awareness and generate interest in your offerings. This may include advertising campaigns, public relations efforts, participation in industry events, sponsorships, or partnerships with complementary businesses. Use both online and offline channels to reach a broader audience and maximize exposure.
• Develop a sales forecast: Create a sales forecast that outlines your projected sales revenues based on your marketing and sales strategies. Consider factors such as market size, growth potential, customer acquisition rate, and conversion rates. This will provide you with a realistic view of your revenue goals and help you track your progress.
• Monitor and evaluate: Continuously monitor the performance of your marketing and sales efforts and make necessary adjustments. Keep track of key metrics such as website traffic, conversion rates, social media engagement, and sales revenue to gauge the effectiveness of your strategies. Use analytics tools to gain insights into customer behavior and preferences, allowing you to refine your marketing and sales approaches.

In this section, we'll explore the importance of an operational plan and provide you with valuable insights to help you create one that sets the stage for smooth and efficient business operations. Let's dive in!

An operational plan is a vital component of your business plan, serving as a guide for your day-to-day activities and processes. It covers various aspects of your operations, such as production, inventory management, supply chain logistics, quality control, and more. With a comprehensive operational plan, you will have seamless operations while being prepared to tackle challenges.

With a well-designed operational plan in place, you can confidently manage day-to-day activities and position your business for long-term success.

Here are key considerations for creating your plan:

• Production processes: Start by describing the specific steps involved in producing your products or delivering your services. Outline the necessary resources, equipment, and manpower for each stage. Identify any bottlenecks or areas for improvement to streamline your processes and boost productivity.
• Inventory management: Detail how you'll manage your inventory to meet customer demand while minimizing costs. Determine optimal inventory levels, establish tracking systems, and implement replenishment strategies for stock availability. This avoids stockouts or excess inventory, enhancing customer satisfaction and reducing expenses.
• Supply chain logistics: Outline your supply chain logistics, including sourcing raw materials, managing suppliers, and coordinating distribution. Identify potential risks and develop contingency plans to mitigate disruptions. Streamline processes to minimize lead times, optimize transportation, and improve overall efficiency.
• Quality control: Explain how you'll maintain quality standards and ensure consistency in your products or services. Define quality control measures, such as inspections, testing procedures, and adherence to industry standards. Implement feedback loops to capture customer input and continuously enhance your offerings.
• Resource allocation: Determine how you'll allocate financial, human, and technological resources to support your operations. This involves budgeting, workforce planning, and identifying technology solutions that boost efficiency and productivity.
• Risk management: Assess potential risks and develop strategies to minimize their impact on your operations. Identify key risks like supply chain disruptions, compliance issues, cybersecurity threats, or natural disasters. Establish contingency plans and protocols for business continuity.
• Legal and regulatory compliance: Make sure your operational plan considers legal and regulatory requirements. Familiarize yourself with applicable laws, regulations, and industry standards. Incorporate measures for compliance, such as obtaining licenses, implementing data protection policies, and adhering to health and safety guidelines.
• Monitoring and evaluation: Establish key performance indicators (KPIs) to track the effectiveness of your operational plan. Consistently monitor and evaluate your operations against these metrics to identify areas for improvement. Continuously refine your plan based on feedback and changing business needs.

In this part, we'll explore the importance of budgeting and forecasting in developing a robust financial plan for your business. Focus on these key aspects so you can demonstrate your financial expertise to potential investors and lenders.

When you are able to build a comprehensive financial plan through budgeting and forecasting, you demonstrate your financial acumen to potential investors and lenders. This gives them a clear understanding of how you'll manage the financial aspects of your business, instilling confidence in your ability to achieve profitability and sustainable growth.

💰 Budgeting: Controlling Costs and Allocating Resources

When establishing your business's financial foundation, budgeting plays a pivotal role. It allows you to identify and estimate startup costs, ongoing expenses, and projected revenues. To efficiently allocate resources, optimize cash flow, and ensure long-term financial sustainability, meticulously track and control costs.

Here are some key steps to consider when creating your budget:

• Identify startup costs: Start by determining the initial investments needed to launch your business, such as equipment purchases, lease agreements, legal fees, marketing collateral, and website development. Accurately estimating these costs will help you avoid unexpected financial burdens and ensure a smooth startup process.
• Outline ongoing expenses: Once your business is up and running, consider the recurring expenses for day-to-day operations, such as rent, utilities, employee salaries, inventory costs, marketing expenses, insurance premiums, and loan repayments. Thoroughly identifying these expenses provides a comprehensive understanding of your financial commitments.
• Project revenues: Forecast your expected revenues by conducting market research and analyzing industry trends. Consider factors like market demand, competition, and seasonality. Projecting revenues gives you insights into your business's financial viability and empowers you to make informed decisions.
• Track and adjust: Remember, a budget is a dynamic tool that requires continuous monitoring and adjustment. Regularly compare your actual expenses and revenues against your budgeted figures. This enables you to identify deviations, make necessary adjustments, and maintain financial discipline. Stay vigilant and proactively address any financial challenges that may arise.

📈 Financial Forecasting: Anticipating Future Performance

Alongside budgeting, financial forecasting plays a critical role in your financial plan. It involves estimating future cash flows, financial performance, and potential risks. You can project the financial health of your business and make informed strategic decisions by forecasting.

Consider the following elements when conducting financial forecasting:

• Sales projections: Develop realistic sales projections based on market research, industry trends, and historical data. Factor in customer demand, pricing strategies, marketing initiatives, and potential competition impact. These projections serve as a foundation for estimating future revenues.
• Expense projections: Forecast ongoing expenses, considering factors like inflation, changes in supplier costs, and potential growth-related expenses. This helps you anticipate and plan for the financial resources required to support your business operations.
• Cash flow analysis: Analyze projected cash inflows and outflows to assess your business's liquidity and solvency. Monitoring cash flow allows you to identify potential shortages and take proactive measures to ensure adequate working capital.
• Financial ratios and indicators: Calculate key financial ratios and indicators to assess your business's performance, including profitability, liquidity, debt-to-equity, and return on investment (ROI). Analyzing these metrics provides valuable insights into your financial stability and growth potential.
• Risk assessment: Identify potential risks that may impact your financial performance, such as market conditions, regulatory changes, or economic downturns. Develop contingency plans to mitigate these risks and ensure business continuity.

Turn your entrepreneurial vision into reality! Securing funding is vital for bringing your business plan to life. In this section, we'll explore funding options and strategies to help you obtain the financial resources you need. Let's get started!

• Understand Your Funding Needs

Before diving into the world of funding, it's crucial to assess your business's financial requirements. Take the time to evaluate startup costs, working capital needs, and projected expenses. Consider factors such as equipment purchases, inventory costs, marketing campaigns, employee salaries, and overhead expenses. Understand your funding needs so you can develop a targeted approach to secure the necessary capital.

• Explore Funding Options

There are numerous funding options available today. It's important to explore these options and select the ones that align with your business goals and industry requirements. Some common funding sources include:

• Loans: Traditional bank loans, Small Business Administration (SBA) loans, and MSME Financing Programs offer favorable interest rates and repayment terms for businesses with a solid credit history and collateral.
• Grants: Research grants and government-sponsored programs provide non-repayable funds specific to your industry or business sector, supporting growth and development.
• Venture Capital: Venture capital firms invest in high-growth potential businesses, providing capital, expertise, and industry connections to help your business thrive.
• Angel Investors: Angel investors invest their own capital in startups or early-stage companies in exchange for equity. They often bring industry experience and valuable networks to the table.
• Crowdfunding: Utilize online platforms to raise funds from individuals who believe in your business idea. Crowdfunding allows you to showcase your product or service and attract support from a broad audience.
• Craft a Compelling Business Plan

A well-crafted and compelling business plan is crucial when seeking funding. Clearly articulate your value proposition, target market, competitive advantage, and growth potential. Include financial projections, market analysis, and a solid understanding of your industry. Present a persuasive case that highlights the profitability and viability of your venture. Your business plan should inspire confidence in potential investors and convince them of the potential returns on their investment.

• Network and Build Relationships

Building strong relationships within your industry and entrepreneurial ecosystem can significantly enhance your funding prospects. Attend networking events, industry conferences, and pitch competitions to connect with potential investors and mentors. Join relevant industry associations and participate in community events to expand your network. Cultivating these relationships can open doors to funding opportunities and valuable advice from experienced professionals.

• Demonstrate Your Commitment and Expertise

Investors want to see your dedication and ability to execute your business plan. Demonstrate your commitment by investing your own capital into the business and showcasing your industry expertise. Highlight your past achievements, relevant experience, and the skills that make you uniquely qualified to succeed. Investors are more likely to fund entrepreneurs who are passionate, knowledgeable, and committed to their business's success.

• Be Prepared for Due Diligence

When investors show interest in your business, they will likely conduct due diligence to assess its viability and potential risks. Be prepared to provide detailed financial statements, legal documentation, market research, and any other relevant information. Show transparency and professionalism throughout the due diligence process to build trust with potential investors.

When developing your business plan, it is very important to consider the legal and regulatory requirements that apply to your industry and location. Adhering to these requirements not only ensures that your business operates within the boundaries of the law but also establishes trust with customers, investors, and other stakeholders. In this section, we will explore the key legal and regulatory considerations that you should address in your business plan.

Addressing legal and regulatory considerations in your business plan shows your commitment to operating ethically and lawfully. This instills confidence in stakeholders, assuring them that you've taken steps to safeguard your business and maintain compliance with relevant laws and regulations.

Step 1: Research Applicable Laws and Regulations

Begin by conducting thorough research to identify the specific laws, regulations, licenses, and permits that apply to your industry and location. Laws and regulations can vary significantly depending on the nature of your business, whether it is a food service establishment, a healthcare provider, or an e-commerce platform. Stay up to date with any changes in legislation that may impact your business operations.

Step 2: Obtain the Necessary Licenses and Permits

Ensure that your business obtains all the required licenses and permits before starting operations. These may include business licenses, professional licenses, health and safety permits, environmental permits, and zoning permits. Failure to secure the necessary licenses and permits can result in fines, penalties, or even legal action that could jeopardize the viability of your business.

Step 3: Protect Intellectual Property

Safeguarding your intellectual property (IP) is crucial for protecting your business's unique assets and competitive advantage. Intellectual property refers to creations of the mind, such as inventions, designs, logos, and artistic works. Depending on the type of IP you want to protect, consider applying for trademarks, copyrights, or patents. Addressing intellectual property considerations in your business plan demonstrates your commitment to safeguarding your innovations and brand.

Step 4: Ensure Compliance with Employment Laws

If you plan to hire employees, it is essential to understand and comply with employment laws and regulations. These laws govern aspects such as minimum wage, working hours, employee benefits, workplace safety, and anti-discrimination practices. Familiarize yourself with both federal and state employment laws to ensure fair treatment of your employees and avoid legal issues that could harm your business's reputation.

Step 5: Protect Consumer Rights and Privacy

Consumer protection and privacy laws are designed to safeguard the rights of your customers and their personal information. Ensure that your business follows best practices for data protection, privacy policies, and marketing practices. Incorporate compliance measures into your business plan to demonstrate your commitment to protecting consumer rights and privacy.

Step 6: Address Compliance and Risk Management

In your business plan, demonstrate your commitment to compliance and risk management by outlining the strategies and processes you will implement. This can include establishing internal controls, conducting regular audits, and addressing potential risks and mitigation measures. Proactively address compliance and risk management to show potential investors and partners that you prioritize responsible and ethical business practices.

Step 7: Seek Legal Counsel

Consider consulting with legal professionals experienced in your industry to ensure that your business plan accurately addresses all legal and regulatory considerations. They can provide guidance on specific legal requirements, review your business plan for compliance, and help you navigate any complex legal issues that may arise.

It's vital to have a clear understanding of how well your business is performing. That's where Key Performance Indicators (KPIs) come in. These quantifiable metrics allow you to measure the success and progress of your business. Identifying and tracking the right KPIs provides valuable insights into your strategies' effectiveness and empowers you to make informed growth-oriented decisions. In this section, we'll emphasize the significance of KPIs and assist you in selecting the most relevant ones for your business.

👉 Choosing the Right KPIs

Selecting the right KPIs is crucial for accurately measuring the success of your business. Let's go through some steps to help you choose the most relevant KPIs:

• Define Your Business Goals: Start by clearly defining your business goals and objectives. What do you want to achieve? Whether it's revenue growth, customer acquisition, operational efficiency, or customer satisfaction, your KPIs should align with your overarching goals.
• Identify Key Areas of Focus: Identify the key areas of your business that directly contribute to achieving your goals. These could include sales, marketing, customer service, production, or financial performance. Focus on KPIs that provide insights into these critical areas.
• Quantify and Measure: Determine how you will quantify and measure each KPI. Ensure that the metrics are reliable, consistent, and easily measurable. Consider both lagging indicators (reflecting past performance) and leading indicators (predicting future outcomes) for a comprehensive view.
• Be Specific and Relevant: Choose KPIs that are specific to your business and industry. Generic metrics may not accurately reflect the unique aspects and challenges of your business. Tailor your KPIs to measure the factors that drive success in your particular market.
• Keep it Balanced: Select a mix of financial and non-financial KPIs to gain a holistic view of your business's performance. While financial metrics like revenue and profit are important, don't overlook other aspects such as customer satisfaction, employee engagement, or brand recognition.

📋 Examples of Common KPIs

Now, let's look at some examples of common KPIs that businesses track:

• Revenue Growth Rate: Measures the percentage increase in revenue over a specific period.
• Customer Acquisition Cost (CAC): Calculates the cost required to acquire a new customer.
• Customer Lifetime Value (CLV): Estimates the total value a customer brings to your business over their lifetime.
• Conversion Rate: Tracks the percentage of website visitors or leads that convert into customers.
• Net Promoter Score (NPS): Measures customer satisfaction and loyalty based on surveys.
• Return on Investment (ROI): Evaluates the profitability of an investment or marketing campaign.
• Employee Turnover Rate: Measures the percentage of employees who leave your organization within a given period.

Congratulations on developing a solid business plan! However, it's important to remember that a business plan is not set in stone. In today's dynamic business environment, the ability to adapt and evolve is crucial for long-term success. In this section, we will explore why it's necessary to be flexible with your business plan and provide strategies for effectively adapting to changes.

🎚️ The Importance of Adaptation

The business landscape is ever-changing, shaped by technology, market trends, customer preferences, and competition. Holding onto an outdated plan can hinder progress and limit opportunities. Embracing adaptation keeps you ahead and fuels continued growth.

🤳 Embracing Market Trends

Market trends have a profound impact on your business's success. Stay ahead by monitoring industry trends, identifying opportunities, and anticipating threats. Stay informed through market research, industry publications, and networking with experts. Adapt your strategies to align with changes in consumer behavior, technology, and competition. Stay proactive and make necessary adjustments to ensure your business thrives.

👂 Listening to Customer Feedback

Your customers hold a wealth of valuable insights and feedback. Engage with them directly through surveys, focus groups, and social media. Listen attentively to their needs, preferences, and challenges. This feedback is a treasure trove of guidance to enhance your offerings and elevate the customer experience. Incorporating customer feedback into your business plan showcases your dedication to meeting their evolving needs. Let their voices shape your success.

💪 Remaining Agile and Flexible

In today's fast-paced business environment, agility and flexibility are essential. Be ready to make quick decisions and pivot when needed. This could mean adjusting marketing strategies, exploring new distribution channels, or even modifying your business model. Regularly assess performance and be willing to adapt based on insights gained. Stay nimble and open-minded, embracing change for your business's success.

🧿 Leveraging Emerging Opportunities

While navigating the business landscape, keep a keen eye out for emerging opportunities that align with your core competencies and goals. This could entail embracing new technologies, exploring untapped markets, or forging partnerships with complementary businesses. Actively seeking and seizing these opportunities positions your business for growth and differentiation. Stay vigilant and stay ahead in this dynamic journey!

There are three predicted trends of emerging change, worries, and hopes that we need to brace ourselves for. Read “ Future-proof Your Team in the New Normal ” blog post or watch the webinar replay for free to learn more.

🖥️ Monitoring Key Performance Indicators (KPIs)

Continuously monitor and assess your KPIs to gauge the effectiveness of your strategies. Identify trends, patterns, and areas of improvement. Regularly review your KPIs to ensure their relevance and alignment with your evolving business goals. Use this data-driven approach to guide your decision-making process and make informed adjustments to your business plan.

📖 Frequently Asked Questions (FAQs)

FAQ 1: What is the purpose of a business plan in entrepreneurship?

A business plan plays a pivotal role in entrepreneurship by serving as a roadmap for your journey. It encompasses various elements such as your business idea, strategies, goals, and financial projections. The primary purpose of a business plan is to provide clarity and direction to your entrepreneurial endeavors. Documenting your vision and outlining the steps to achieve it helps you stay focused, make informed decisions, and effectively communicate your ideas to potential investors, partners, and stakeholders. A well-crafted business plan showcases your professionalism and strategic thinking, increasing your chances of success in the competitive business landscape.

FAQ 2: How do I identify my target audience for my business plan?

Identifying your target audience is crucial for developing a business plan that resonates with your customers. To do this, conduct thorough market research to gather valuable insights. Start by analyzing demographic information such as age, gender, location, and income level. Next, delve deeper into understanding their needs, preferences, and behaviors. Surveys, focus groups, and social media analytics are effective tools for gathering such information. If you understand your target audience, you can tailor your products or services to meet their specific demands, develop effective marketing strategies, and differentiate yourself from competitors. This understanding of your target audience will give you a competitive edge and increase your chances of success.

FAQ 3: Why is a unique value proposition important in a business plan?

A unique value proposition (UVP) is of paramount importance in a business plan as it sets your business apart from competitors. It encapsulates the unique benefits and value that your products or services offer to customers. In today's crowded marketplace, where consumers have numerous options, a compelling UVP helps you attract and retain customers. It communicates why customers should choose your business over others and highlights the distinct advantages you bring to the table. When crafting your UVP, emphasize the key features, advantages, and benefits that differentiate your offerings. When you clearly articulate your UVP in your business plan, you demonstrate your understanding of the market, customer needs, and how your business fulfills those needs better than others.

FAQ 4: How can I secure funding for my business?

Securing funding is often a critical aspect of developing a business plan. There are various avenues to explore, including loans, grants, venture capital, angel investors, and crowdfunding. It is essential to tailor your funding strategy based on your business needs and industry requirements. Start by thoroughly researching and identifying the funding options that align with your goals and vision. Craft a compelling business plan that highlights the profitability and viability of your venture, showcasing potential investors or lenders the potential return on their investment. Include detailed financial projections, market analysis, and a clear plan for utilizing the funds. Demonstrating your financial acumen and presenting a compelling case increases your chances of securing the necessary funding to turn your entrepreneurial dreams into reality.

FAQ 5: Why is it important to adapt and evolve your business plan?

Adapting and evolving your business plan is essential because the business landscape is constantly changing. Market trends, technological advancements, consumer preferences, and competitive forces can impact your business significantly. Regularly review and update your business plan to align your strategies with the evolving market dynamics. This allows you to seize new opportunities, mitigate risks, and stay ahead of the competition. Additionally, customer feedback plays a vital role in adapting your business plan. Actively listening to your customers and incorporating their feedback into your strategies will continuously improve your offerings and enhance the customer experience. Adaptability and flexibility are key traits of successful entrepreneurs, enabling them to navigate challenges and capitalize on emerging trends.

FAQ 6: How can I measure the success of my business?

Measuring the success of your business requires the establishment of key performance indicators (KPIs) that align with your business goals. KPIs are measurable metrics that allow you to track and evaluate your performance over time. Examples of KPIs include revenue growth, customer acquisition rate, customer satisfaction, and market share. It's important to identify the KPIs that are most relevant to your business and industry. Regularly track and analyze these metrics to gain insights into your business's progress and performance. This data-driven approach enables you to make informed decisions, identify areas for improvement, and capitalize on your strengths. To measure your business's success objectively and make crucial adjustments, it's essential to consistently monitor and assess your Key Performance Indicators (KPIs). This enables you to stay on track and work towards your long-term goals.

You've reached the end of this comprehensive guide, and now you have the tools to create a business plan that leads to success. Your business plan is more than just a document—it's your roadmap on this entrepreneurial journey. So, let's summarize the key points you should keep in mind:

• Understand the importance of a business plan: A well-crafted plan clarifies your vision and effectively communicates your ideas to stakeholders.
• Conduct thorough market research: Identify your target audience's needs and preferences to tailor your products or services and gain a competitive edge.
• Define SMART goals: Set specific, measurable, attainable, relevant, and time-bound goals to stay focused and motivated throughout your entrepreneurial journey.
• Craft a unique value proposition: Highlight the unique benefits and value your offerings provide to differentiate yourself in a crowded marketplace.
• Analyze the competitive landscape: Understand your competitors and develop strategies to gain a competitive advantage.
• Develop a marketing and sales strategy: Outline your marketing channels, pricing, promotions, and leverage digital marketing techniques to reach a wider audience.
• Create a robust operational plan: Ensure smooth business operations by addressing aspects such as production processes, inventory management, and quality control.
• Build a comprehensive financial plan: Demonstrate your financial acumen by creating a budget, conducting financial forecasting, and identifying potential risks.
• Secure funding strategically: Explore various funding options and present a compelling case in your plan to attract investors.
• Consider legal and regulatory requirements: Comply with applicable regulations and showcase your commitment to operating within the legal framework.
• Measure success with KPIs: Establish relevant metrics to track and analyze your business's progress and make data-driven decisions.
• Adapt and evolve your plan: Regularly review and update your strategies to align with market trends, customer feedback, and emerging opportunities.

Now, it's time for you to take action. Based on the insights you've gained from this guide, which key aspect of your business plan will you focus on improving? How do you think this refinement will contribute to the success of your venture?

For those who are just starting up a business, here's an additional question to consider:

As you embark on your entrepreneurial journey, what initial steps will you take to validate your business idea and ensure its feasibility in the market? How will this validation process contribute to building a solid foundation for your business?

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Methods to Capitalize a Business

Business plans for new inventions, how to write a description for a business plan.

• What Can You Learn by Comparing Successful & Unsuccessful Businesses?
• What Is the Business Planning Process?

Ventures that are thoughtfully planned are more likely to succeed than those based primarily on guesswork and hope. The business planning process in entrepreneurship helps an entrepreneur identify exactly what needs to be accomplished to build the venture, and what human and financial resources are required to implement the plan. It is a planning tool that helps entrepreneur startups get where they are going. The forecast profit and loss statement provides a means to compare actual results to what had been forecast, and make corrections to business strategy if shortfalls in revenue occur.

Aspects of a Business Plan

According to the Small Business Administration, business planning for a start-up venture or an established company does not have to be complicated. You start by describing your products and services in relationship to those of competitors. You describe what you will be doing that is superior to what customers have seen from these other companies. This answers the critical question of why your products solve a significant, current customer need. You then devise strategies for introducing your products and services to the market. You determine the costs of producing the products or delivering the services and the marketing costs required to attract customers. You also plan the managerial and staff resources required to accomplish all of these tasks, when they will be hired, and what their compensation will be.

Know Your Customer

It is vital for entrepreneurs to understand who their target customers are--those who can benefit the most from the company’s products or services. According to Forbes , knowing your customer can help you show that there is significant opportunity and a good market for the goods or services you are trying to provide. Knowing these prime customers’ demographic characteristics allows you to tailor the marketing message so it is most effective. Communicating with teenagers requires a different message and possibly different media than reaching seniors. A depth of understanding about your competition is similarly important. You want to identify their strengths so you don’t attempt to compete with them head-on in a market where they have built an insurmountable advantage. Knowing their weaknesses shows you where you can capture customers from them.

Skills for Success

The ability to envision how you want your company to evolve over the next three to five years is important. These long-range goals help you determine the steps and strategies you need to implement to reach them. A basic knowledge of finance concepts helps you prepare logical financial models and projections using spreadsheet software. Entrepreneurs should also have an understanding of all the functional areas of a business so they can accurately project the costs of running the business.

Planning Versus Writing

Entrepreneurs don’t always understand that the planning process itself is of value. They have been advised they should have a business plan document ready to present to potential investors so they--sometimes reluctantly--devote the time to writing a business plan. Ideally, the document is the final product of a planning process that would be completed whether or not the company was actively seeking capital. The plan is very much like a road map. It helps you choose the best route to get to your destination--creating a successful venture.

Common Financial Miscalculations

Entrepreneurs often underestimate how difficult it will be to launch a company. Gaining the attention and trust of potential customers may take longer than the entrepreneur envisioned. This can result in start-up capital being quickly depleted. In a worst case scenario, the company can go out of business because its funding runs out. Adding five to ten percent more capital to the start-up budget is a prudent way to allow for both lower than planned revenues and higher than anticipated expenses.

• Forbes: Basic Structure of a Business Plan for Beginners

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Entrepreneurial Process: Meaning, Overview & Stages

Entrepreneurial Process: Meaning, Overview & Stages – Embarking on the journey of entrepreneurship is like setting sail on uncharted waters. Understanding the entrepreneurial process is akin to having a reliable compass in hand. The intricacies of this venture creation process have become a focal point in the realm of current entrepreneurship. where budding entrepreneurs are on the cusp of turning their ideas into reality. This process is a fascinating terrain to explore, let’s see why it is.

What is the Entrepreneurial Process 

The entrepreneurial process is the sequence of steps and activities involved in starting and managing a new venture. It encompasses the identification of opportunities, gathering resources, creating a business plan, launching the venture, and managing its growth and development.

The entrepreneurial process is a thrilling journey filled with opportunities and challenges. It’s about spotting a chance, seizing it with a solid plan, and then creating value that keeps customers coming back for more. It’s where ideas take flight and become thriving ventures that make a difference in the market.

Learn more about Corporate Entrepreneurship – Click here

Stages of the Entrepreneurial Process  

We label the first level of the technique opportunity recognition. The invention and assessment of opportunities are part of this technique. Inside the possibility reputation system, initial ideas evolve into fully-fledged enterprise opportunities .

Inside the second stage, ‘opportunity exploitation’, important sources are combined to enable exchange with the market. The acknowledged commercial enterprise opportunity is translated into an actual resource.

When the imparting is taken up with the aid of the market inside the third stage. The possibility of exploitation ended with the advent of value. We use the expression value creation in place of wealth creation to stress the feasible non-economic outcomes of the entrepreneurial process. The advent of cost seems because of the final result of the entrepreneurial system. The process seems to be linear and sequential, whereas, in reality, it is dynamic and iterative.

Let’s discuss the stages of the entrepreneurial process one by one.

01. Opportunity Recognition in Entrepreneurial Process

The process of opportunity recognition begins with an initial idea, which can come from employment, hobbies, social encounters, or observation. Entrepreneurs often seek opportunities for dissatisfaction and are subconsciously motivated by their talents, environmental context, and societal values. A preliminary idea is crucial for the entrepreneurial process, which involves full-scale development, and social, cultural, and personal elements.

The idea is evaluated and refined until it becomes a complete business opportunity. The process is evolutionary and iterative, involving cognitive sports, data accumulation, and idea introduction. The goal is to overcome expected challenges and maximize potential advantages.

• Information Scanning
• Thinking through Talking
• Information Seeking
• Assessing Resources

Through these activities, the preliminary concept is evolved and evaluated into a complete-fledged commercial enterprise opportunity. The evaluation of possibilities, in the course of the filtration or screening system, is a vital step inside the system of growing preliminary ideas into commercial enterprise opportunities.

The new breed of entrepreneurship – Click here

The Role of The Entrepreneur in the Opportunity Recognition Process

Entrepreneurship is a crucial factor in recognizing opportunities. Historically, the reason for entrepreneurship was attributed to psychological development. Mental studies can be divided into two groups: identifying entrepreneurial personality traits and examining socio-mental or socio-cultural factors. Socio-cultural attributes, such as ethnicity, gender, and family background, can influence entrepreneurial behavior. Existence-direction changes, such as job loss or cultural influences, can lead to business formation.

However, the effect of personality on entrepreneurial behavior remains inconclusive. Recent research has focused on differences in understanding, statistics, and cognitive behavior, highlighting the importance of prior knowledge and experience in entrepreneurship. Entrepreneurial alertness is also important, as entrepreneurs today interpret statistics differently than executives.

Businessman vs entrepreneur – Click here

The Role of The Environment in the Opportunity Recognition Process

The environment significantly influences the opportunity recognition process, with social contexts playing a crucial role in determining the success of entrepreneurial opportunities. Marketers use their networks to gather information. They gather statistics and access resources and information. To increase their possibilities, entrepreneurs interact with the community. Socioeconomic, cultural, technical, and political issues all have an impact on their success. Technological advancements and favorable political conditions can also stimulate entrepreneurs to start businesses.

02. Opportunity Exploitation in Entrepreneurial Process

Opportunity exploitation is a crucial phase in the entrepreneurial process, involving the transition from idea to concrete business concept, the quest for control, commitment to exploitation, modes of exploitation, factors influencing the decision, resource gathering and integration, and the role of networking. Entrepreneurs must identify specific resource requirements and find potential providers, then engage in strategic maneuvers to obtain these resources. Social networking plays a pivotal role in this process, as entrepreneurs act as organizers and coordinators of resources.

Opportunity exploitation is the bridge between ideation and market success, involving resource gathering, strategic networking, and the transformation of ideas into real-world solutions. The choices made during this phase can determine whether a new business is born or an existing one evolves to seize a fresh opportunity. It’s the heart of entrepreneurship, where ideas become action, and innovation meets the marketplace.

The Role of The Entrepreneur in the Opportunity Exploitation Process

Opportunity exploitation in entrepreneurship involves turning potential into tangible products or services. The entrepreneur’s mental attributes, such as risk aversion and prior experience, are crucial in recognizing and exploiting opportunities. Knowledge and experience are key, as they provide insights and expertise needed to make ventures a reality.

Successful entrepreneurs are action-oriented, taking action to turn their ideas into tangible businesses. Information processing styles also play a role in entrepreneurship, with creative individuals better equipped to build a resource base. For example, Alice, a risk-taker with experience in the sustainability industry, sees an opportunity in the growing demand for eco-friendly products. Her creative thinking helps her find unique ways to build her resource base.

The Role of The Environment in the Opportunity Exploitation Process

In the dynamic world of entrepreneurship, the environment in which an entrepreneur operates plays a dual role in the opportunity exploitation process. An entrepreneur’s network is a valuable resource, providing access to financial capital, emotional support, valuable information, and advice. The competitive landscape also plays a crucial role in entrepreneurship, with a favorable environment and high demand enabling entrepreneurs to exploit opportunities. Timing matters also play a role, with the age of technology and the competitive landscape influencing opportunity exploitation.

In industries with infancy, innovation is abundant, and lower competition and opportunity costs can be game-changers. For example, Sarah, an entrepreneur with a passion for sustainable fashion, can leverage her network to access investors and gain valuable insights into the eco-friendly textile market. This combination of resources and timing provides a strong foundation for success in the market.

Model of the opportunity exploitation process

The “opportunity exploitation process” is a crucial phase in the entrepreneurial journey, involving the transformation of a promising business opportunity into a practical business concept. This process includes translating the idea into a complete package, including resources, organizational structure, products or services, and a marketing plan. The entrepreneur plays a pivotal role in driving this transformation. They shape the business concept and set it on the path to success. The environment also plays a significant role, in providing support, resources, and competition. Entrepreneurs must be flexible and pivoting in times of challenges.

03. Value Creation in Entrepreneurial Process

Value creation is a crucial aspect of the entrepreneurial process, as it drives the journey, motivates everyone involved, and serves as a catalyst for future entrepreneurship. The perceived value created through opportunity exploitation motivates entrepreneurs customers, and even potential investors.

The outcomes of the entrepreneurial process can shape the future, as lessons learned and experiences gained to contribute to the development of human and intellectual capital. Even failures can be valuable lessons, leading to new insights, strategies, and innovative ideas. Therefore, value creation is not just about the present but also a driving force in shaping the future of entrepreneurship.

Did you know the “Difference between Businessman and Entrepreneur” – Click here

Levels and Types of Value Creation

Value creation in the realm of entrepreneurship isn’t a one-dimensional concept; it operates on multiple levels and takes various forms. Entrepreneurship impacts both personal and societal levels, with entrepreneurs seeking to accumulate wealth for personal success. This can stimulate economic growth, create new markets, and generate employment, contributing to society’s betterment. However, not all forms of wealth creation lead to societal benefits, such as organized crime or rent-seeking.

Entrepreneurial activities can also trigger changes within specific industries and regional economies. Different forms of value emerge. Including economic, non-economic, positive, negative, immediate, or long-term. Entrepreneurial opportunities can have a spectrum of outcomes, from success to failure.

The Role of The Entrepreneur in the Value Creation Process

The role of the entrepreneur in the value-creation process is a complex interplay of various factors. Let’s dissect this intricate relationship.

1. Ambiguous Impact of Personality

Studies on the direct influence of an entrepreneur’s personality on value creation have shown contradictory findings. Although personality qualities are undoubtedly important, the relationship is not simple. The entrepreneur’s personality can influence value creation, but this influence is often mediated by user behavior and external factors.

2. The Mediating Factors

An entrepreneur’s abilities and personality traits, such as creativity and strategic thinking, indirectly affect value creation. This influence is channeled through their work approach and focus. High-performing entrepreneurs, those driving successful firms, tend to concentrate on strategic tasks that drive sales growth, rather than getting bogged down in operational details.

3. The Critical Evaluation

At a certain juncture, the entrepreneur must evaluate the progress of opportunity exploitation. This involves weighing the expected payoffs against the results achieved. Based on this evaluation, the entrepreneur may decide to continue, pivot, or even abandon the venture. The decision to exit or continue is deeply linked to the company’s financial performance and a predefined performance threshold.

4. Exit Strategies

In the entrepreneurial world, exits are not uncommon. Even when a venture is performing well, entrepreneurs may decide to exit the stage. They might opt to sell the business. Also, aiming to capitalize on its value, as was seen during the dot-com boom. Different exit strategies, such as Initial Public Offerings or mergers and acquisitions, are often considered.

5. Succession and Organizational Mortality

However, the exit of the founding entrepreneur, especially in a relatively young company, can pose a significant challenge. It may lead to a succession problem, potentially threatening the organization’s survival. This challenge can result in organizational mortality, where the company struggles to find suitable leadership to carry it forward.

Corporate entrepreneurship – Click here

This exploration of the entrepreneurial process delves into its fundamental elements, from idea initiation to thriving venture creation. Successful entrepreneurship is a dynamic interplay between an entrepreneur’s unique characteristics and the environment. It’s an art and science, blending individual ingenuity and environmental dynamics. Understanding this journey helps entrepreneurs navigate challenges, seize opportunities, and shape the future of business and society.

FAQs on Entrepreneurial Process

What is the entrepreneurial process.

The entrepreneurial process is the series of steps and activities involved in starting and managing a new business. It includes opportunity identification and resource acquisition. Also, business plan creation, venture launch, and growth and development management.

Why entrepreneurship is a process?

Entrepreneurship is a process because it is not a single event. It is a journey that requires continuous learning. Also, adaptation, and growth. Entrepreneurs must be able to identify opportunities and develop products or services. Then they can meet those opportunities, and then successfully launch and manage their enterprises. The entrepreneurial process is complicated and challenging. It is also one that can be very rewarding.

What are the four (4) aspects of the entrepreneurial process?

The entrepreneurial process has four aspects. 

• The capacity to spot market issues or unmet wants that a new good or service may solve is known as opportunity identification.
• The capacity to create and carry out a strategy to take advantage of a chance that has been recognized is known as opportunity exploitation.
• Value creation is the process of creating and delivering goods or services that buyers are prepared to pay for.
• The capacity to get the resources required to launch and run a firm, including cash, personnel, and tools, is known as resource acquisition.

What are the three (3) major parts of the entrepreneurial process?

The three major parts of the entrepreneurial process are:

A. Opportunity Recognition

Entrepreneurial traits and experiences influence identifying untapped market needs, while the entrepreneurial ecosystem provides necessary support, resources, and networks for successful opportunity recognition.

B. Opportunity Exploitation

Opportunity exploitation involves entrepreneurs identifying and utilizing identified opportunities, leveraging resources, and leveraging the environment to access capital, markets, and support. This process involves a step-by-step journey from idea inception to product creation.

C. Value Creation

The value-creation process involves entrepreneurs shaping products and services to cater to customer needs, transforming societal levels from personal wealth to broader economic impact.

What are the six steps in the entrepreneurial process

The six steps in the entrepreneurial process are

• Idea generation – It is the process of coming up with novel business ideas.
• Opportunity evaluation – This is the process of considering the viability of business ideas.
• Business planning – This is the process of developing a roadmap for how the firm will be launched and operated.
• Resource acquisition – This is the process of collecting the resources required to start and operate the business.
• Venture launch – This is the process of getting the business to market.
• Growth management – This is the procedure of growing and extending the business.

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The road to entrepreneurial success: business plans, lean startup, or both?

New England Journal of Entrepreneurship

ISSN : 2574-8904

Article publication date: 19 February 2021

Issue publication date: 18 June 2021

The goal of this research is to investigate the relationship between two different sets of practices, lean startup and business planning, and their relation to entrepreneurial performance.

Design/methodology/approach

The authors collected data from 120 entrepreneurs across the US about a variety of new venture formation activities within the categories of lean startup or business planning. They use hierarchical regression to examine the relationship between these activities and new venture performance using both a subjective and objective measure of performance.

The results show that talking to customers, collecting preorders and pivoting based on customer feedback are lean startup activities correlated with performance; writing a business plan is the sole business planning activity correlated with performance.

Research limitations/implications

This research lays the foundation for understanding the components of both lean startup and business planning. Moreover, these results demonstrate that the separation of lean startup and business planning represents a false dichotomy.

Practical implications

These findings suggest that entrepreneurs should engage in some lean startup activities and still write a business plan.

Originality/value

This article offers the first quantitative, empirical comparison of lean startup activities and business planning. Furthermore, it provides support for the relationship between specific lean startup activities and firm performance.

Business planning

• Entrepreneurship

Lean Startup

Welter, C. , Scrimpshire, A. , Tolonen, D. and Obrimah, E. (2021), "The road to entrepreneurial success: business plans, lean startup, or both?", New England Journal of Entrepreneurship , Vol. 24 No. 1, pp. 21-42. https://doi.org/10.1108/NEJE-08-2020-0031

Emerald Publishing Limited

Copyright © 2021, Chris Welter, Alex Scrimpshire, Dawn Tolonen and Eseoghene Obrimah

Published in New England Journal of Entrepreneurship . Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at http://creativecommons.org/licences/by/4.0/legalcode

Introduction

No business plan survives first contact with a customer – Steve Blank

This quote represents the differing perspectives on the value of business planning relative to the value of lean startup methods proposed by Blank and others ( Blank and Dorf, 2012 ). Much of traditional entrepreneurial training centers on the business plan ( Honig, 2004 ). Collective research on business planning's antecedents ( Brinckmann et al. , 2019 ) and its performance outcomes have found nuanced results ( Brinckmann et al. , 2010 ), but there seem to be at least some instances where business planning reliably increases performance ( Welter and Kim, 2018 ). Studies suggest that the majority of prominent business schools offer business planning courses ( Honig, 2004 ; Katz et al. , 2016 ), and bookstores are filled with books detailing how to write a business plan ( Karlsson and Honig, 2007 ). Nonetheless, the research is fragmented at best, and often results in equivocal findings with regard to its relationship with firm performance ( Brinckmann et al. , 2010 , Delmar and Shane, 2003 ; Gruber, 2007 ). This lack of clear indication from researchers opens the door for critique of business planning from proponents of the lean startup ( Ghezzi et al. , 2015 ).

Lean startup methods have drawn increasing attention in entrepreneurial communities ( Ries, 2011 ). In accelerators, incubators and other spaces within startup ecosystems the wisdom of Eric Ries (2011) and Steve Blank ( Blank and Dorf, 2012 ) can be heard in training sessions and everyday conversations. Some entrepreneurial programs have adopted lean startup methods as well ( Bliemel, 2014 ). On one hand, conceptual articles have described how lean startup fits adjacent to current and past academic conversations ( Contigiani and Levinthal, 2019 ). On the other hand, practitioner articles have discussed the benefits and limitations of the models ( Ladd, 2016 ). In both cases, existing literature describes how these processes aim to avoid the pitfall of launching products that no one actually wants ( Blank, 2013 ).

Despite all the popular attention given to lean startup methods, little empirical research has been completed (see Trimi and Berbegal-Mirabent (2012) , Ghezzi et al. (2015) , and Ghezzi (2019) for exceptions). Some researchers (e.g. Frederickson and Brem, 2017 ) have drawn the parallels between lean startup methods and effectuation ( Sarasvathy, 2001 ), but these parallels do not sufficiently support the use of lean startup methods. While practitioners seem to embrace lean startup methods, academics have offered little in terms of direct investigation into those methods ( Shepherd and Gruber, 2020 ). Most of the research on lean startup methods focuses on cognitive processes ( Yang et al. , 2018 ; York and Danes, 2014 ). Recent critique ( Felin et al. , 2019 ) coupled with the dearth of empirical research calls into question the efficacy of lean startup methods. To that end, more research is needed to see how lean startup methods relate to new venture success especially in comparison to business planning. This is particularly important as new venture formation activities are the practices that can legitimize the firm ( De Clercq and Voronov, 2009 ).

As such, we propose the following question: which individual aspects of business planning and lean startup methods are related to success? We study the components of both business planning and lean startup methods as there is some academic support for aspects of lean startup such as experimentation ( Carmuffo et al. , 2019 ), but limited empirical investigation into lean startup more broadly. We specifically focus on the underlying activities that make up the processes of lean startup and business planning since our initial surveying showed that entrepreneurs often employ aspects of each. To examine this question, we created a survey that captured the various activities – both from lean startup and business planning – that entrepreneurs used in pursuing their new venture and compared those with measures of success.

Our findings suggest that certain lean startup activities and the act of writing a business plan are correlated with success. These findings help to undo a false dichotomy of either lean startup or business planning by suggesting that some activities from each side can lead to success. We contribute to business planning research by offering a possible explanation for the existing equivocal findings. Namely, that the act of writing a business plan may be important, but that the uses of a business plan for feedback or financing are not necessarily associated with success. We contribute to research on lean startup by offering the first quantitative support for specific lean startup activities. Taken together, this research lays the foundation for a more nuanced understanding of the value of business planning and lean startup methods.

Theoretical framework and hypotheses

The literature on business planning is vast focusing on both antecedents to business planning ( Brinckmann et al. , 2019 ) and outcomes of it ( Brinckmann et al. , 2010 ). Honig and colleagues have driven much of the research into business planning since the turn of the century ( Honig, 2004 ; Honig and Karlsson, 2004 ; Honig and Samuelsson, 2012 , 2014 ; Karlsson and Honig, 2009 ). They have challenged prior planning-performance paradigms that suggested planning would naturally increase performance ( Ajzen, 1985 ; Mintzberg and Waters, 1985 ; Ansoff, 1991 ). This debate about the value of planning has underscored the recent research into selection effects associated with business planning ( Burke et al. , 2010 ; Greene and Hopp, 2017 ).

Brinckmann et al. (2010) address this debate directly. Their meta-analytic review of business planning literature suggests that three contingencies need to be considered in terms of the effectiveness of business planning: uncertainty, limited prior information, and the lack of business planning structures. The presence of these three suggest that business planning may be less effective. We look at each of these three contingencies in more depth next.

For uncertainty, planning scholars (e.g. Priem et al. , 1995 ) suggest that unstable and uncertain environments would benefit most from planning as planning can reduce uncertainty through facilitating faster decision-making ( Dean and Sharfman, 1996 ). However, emergent strategies seem to be more effective at controlling uncertainty ( Mintzberg, 1994 ; Sarasvathy, 2001 ). Brinckmann et al. (2010) confirms the latter intuition suggesting that uncertainty makes planning efforts less effective. This logic falls in line with research on effectuation ( Sarasvathy, 2001 ), where planning is described as the appropriate strategy for risky environments and effectuation, in contrast, is appropriate for uncertain environments. Recent work has confirmed this logic depending on how accurate the entrepreneur can be when predicting the future ( Welter and Kim, 2018 ).

Turning to the concept of limited prior information, planning proponents suggest that the shorter feedback cycles in new and small firms combined with the positive motivational effects of planning will make it more effective ( Delmar and Shane, 2003 ). In essence, despite the lack of history for de novo firms, short cycle times create history quickly and planning itself serves to motivate these fledgling organizations. However, Brinckmann et al. (2010) find that these firms lack the information necessary to make such plans effective. As firms pursue novel strategies, planning seems to be less effective or firms abandon plans all together as they move forward ( Karlsson and Honig, 2009 ).

Finally, for plans to be effective firms need to have the structures in place to both plan and make use of those plans ( Brinckmann et al. , 2010 ). New firms tend to lack the organizational structures relevant to create and use plans ( Forbes, 2007 ). While Karlsson and Honig (2009) found that firms typically ignore or abandon plans after they have been made, often due to insufficient support structures, Honig and Samuelsson (2012) show that even when firms change their plans over time there is little impact on firm performance. In general, the literature on business planning suggests that planning has more benefits for established firms with data and history to support both the plan and the planning process.

Business planning activities improve the likelihood of success for new ventures.

Typically, business planning has been analyzed as the single act of writing a business plan (e.g. Honig and Karlsson, 2004 ). However, business planning is made up of a variety of activities ( Gruber, 2007 ), which entrepreneurs may utilize as a whole, or simply choose parts of the business planning process. It is worth noting that these specific activities are not mutually exclusive with lean startup activities that we will detail later. One source of the gap between the prevalence of business planning use and research supporting the efficacy of business plans may be this holistic perspective. The constituent parts of business planning may be executed as a whole, or may be chosen a la carte. Examining the various activities that make up business planning offers insight into which aspects of the process are related to firm performance.

Arguably the first step in the business planning process is the work that precedes the actual writing of a business plan. First, entrepreneurs must collect data – typically external data ( Brinckmann et al. , 2010 ). This data collection process may or may not result in an actual business plan being written and, therefore, can be treated as a separate step itself.

Beyond the data collection and writing, the planning process can play a role in routinizing the initial practices of entrepreneurs. While entrepreneurs may engage in social resourcing ( Keating et al. , 2014 ) and collective sense-making ( Wood and McKinley, 2010 ), the act of codifying the results of these activities can objectify these practices. Entrepreneurs engage socially on a number of dimensions in the pursuit of a venture, but physically writing down a business plan that can be shared externally can serve as a commitment mechanism. Entrepreneurs may share this plan with external stakeholders simply for feedback ( Wood and McKinley, 2010 ) or they may use it to seek funding ( Richbell et al. , 2006 ).

Writing a business plan improves the likelihood of success for new ventures.

Gathering secondary data improves the likelihood of success for new ventures.

Sharing a business plan with potential stakeholders in order to get feedback improves the likelihood of success for new ventures.

Sharing a business plan with potential financiers in order to obtain funding improves the likelihood of success for new ventures.

Lean startup

The concept and the phrase “Lean Startup” stem from Eric Ries (2011) and his popular press book by the same name. The phrase borrows from the idea of lean manufacturing in the sense of eliminating waste and pushing production and supply as late in the process as possible to delay purchasing until the last moment. The book draws primarily on Ries's personal experience in founding a company along with some consulting work. Further development of the ideas around lean startup methods comes from Steve Blank ( Blank and Dorf, 2012 ). Blank (2013) described three principles of lean startup: hypothesis creation, customer development, and agile development. Hypothesis creation represents the belief that founders begin with little more than untested hypotheses. Customer development represents the approach of interviewing and interacting with customers in order to verify or discard the aforementioned hypotheses. Finally, agile development conceptualizes that minimally viable products (MVPs) are deployed quickly to verify the hypotheses that are believed to be true.

These concepts are often practiced by entrepreneurs and taught at incubators and accelerators ( Ladd, 2016 ), but there is little academic research to support these practices. Ghezzi et al. (2015) offer one of the only comparative empirical studies between lean startup and business planning. Their findings from a four-case study suggest that lean startup methods lead to superior outcomes. The majority of other papers are conceptual explorations of lean startup methods focusing on the decision-making of entrepreneurs ( Frederickson and Brem, 2017 ; Yang et al. , 2018 ; York and Danes, 2014 ). These conceptual pieces draw parallels between lean startup and effectuation ( Sarasvathy, 2001 ).

The literature on effectuation is much larger than that of lean startup (see recent reviews and retrospectives by Arend et al. (2015) and Reymen et al. (2015) ). Effectuation has been defined as entrepreneurial expertise that utilizes heuristics to make decisions focused on the means available rather than on desired ends ( Sarasvathy, 2001 ). One heuristic, in particular, has driven the comparison between lean startup and effectuation: experimentation ( Camuffo et al. , 2019 ). However, the comparisons may stem from the lack of clear boundaries in effectuation (see Welter et al. , 2016 ). While some researchers might argue that effectuation is a more robust articulation of lean startup ( Frederickson and Brem, 2017 ), there are significant departures. Effectuation makes no mention of MVPs or agile development, but instead focuses on the means at hand ( Sarasvathy and Dew, 2008 ). These means direct the venture as opposed to a focus on a specific end in mind ( Sarasvathy, 2001 ). This is in contrast to lean startup methods that create specific tests in order to verify a predetermined path ( Blank, 2013 ). Thus, researchers have suggested that lean startup intersects with effectuation, as well as other research streams ( Contigiani and Levinthal, 2019 ; Ghezzi, 2019 ).

Utilizing lean startup methods improves the likelihood of success for new business ventures.

Similar to business planning, lean startup is a process with several component parts from which an entrepreneur may select without needing to accomplish each task. Moreover, these component parts may be used in conjunction with business planning activities. Since lean startup has been developed more by practitioners than academics, there is not a clearly-defined, comprehensive list of activities that constitutes lean startup. Bortolini et al. (2018) review the academic and popular press literature on lean startup and describe the process at a more theoretical level than the work of Blank (2013) and Ries (2011) . Between these two perspectives, a specific list of six lean startup activities can be derived.

The lean startup process begins with customer discovery ( Blank and Dorf, 2012 ). In its most basic sense, the process of customer discovery begins with interviewing potential customers to surface their problems. Blank (2013) describes how lean startups “get out of the building” throughout the process to validate customer assumptions regarding all aspects of a potential business model. This validation process involves a variety of different forms of potential customer interviews.

From there, entrepreneurs craft hypotheses and build experiments as Bortolini et al. (2018) describe. This part of the process can be deconstructed into developing prototypes, showing those prototypes to customers, and running experiments. These sub-processes are discrete steps that may depend on each other, but may also occur independently. For instance, entrepreneurs may develop prototypes in their own quest to improve the product without actually showing a given prototype to potential customers. Alternatively, entrepreneurs may run experiments that do not necessarily involve the use of a prototype. These experiments may include observing customers in their daily routine to better understand customer problems. Each of these processes, however, align with the practitioner perspectives and the theoretical perspectives ( Blank and Dorf, 2012 ; Bortolini et al. , 2018) .

Beyond these specific activities, we examine two other activities within lean startup: collecting preorders and pivoting. Collecting preorders for new products has been suggested by Ries (2011) , but also aligns with research on enrolling external stakeholders ( Burns et al. , 2016 ) and the principles of effectuation ( Sarasvathy, 2001 ). By seeking out early stakeholders to make commitments like preorders or input on prototypes, entrepreneurs seek social resources to enable and direct their progress ( Keating et al. , 2014 ).

Interviewing potential customers improves the likelihood of success for new business ventures.

Developing a prototype improves the likelihood of success for new business ventures.

Showing a prototype to potential customers improves the likelihood of success for new business ventures.

Experimenting to test business model assumptions improves the likelihood of success for new business ventures.

Collecting preorders improves the likelihood of success for new business ventures.

Pivoting based on customer feedback improves the likelihood of success for new business ventures.

We began our study by conducting semi-structured interviews with five entrepreneurs to guide the construction of the survey. These entrepreneurs were selected from the authors' personal networks to represent a variety of perspectives and experiences. The group included two female founders and three male founders; two of the founders created high-tech scalable businesses and three represented small businesses. The interviews lasted 75 min on average.

All interviewees were familiar with business plans. All interviewees had heard of “lean startup” but only one entrepreneur had any education on the subject – they had read Eric Ries's book ( Ries, 2011 ). Nonetheless, none of the entrepreneurs could articulate specific aspects of lean startup or how it would be different from or related to writing a business plan.

The data collected from these interviews was used to develop a survey for distribution to a wider group of entrepreneurs. Within the qualitative data we noted how both business planning and lean startup represented groups of activities to the entrepreneurs. In discussing business planning, all of the entrepreneurs discussed more than simply producing a formal business plan. While four of the five entrepreneurs created formal business plans, each discussed a slightly different process. Some included financial planning while others mentioned secondary research. On the lean startup approach, the entrepreneurs did not specifically state which activities they pursued that were in line with lean startup, but multiple entrepreneurs mentioned each of the aspects of lean startup that we included in the survey.

This qualitative investigation altered our survey design to focus more on the activities that entrepreneurs completed rather than focusing on their understanding of the different approaches. Before distributing the survey, we tested it with two entrepreneurs to obtain feedback on its understandability – one from the original interviewees and one unfamiliar with the research project. Based on these tests, minor modifications to word choice were made.

We reached out to the startup ecosystem in a major Midwestern city. The online survey was emailed to incubators, accelerators, individual entrepreneurs, and organizations that reach outside the Midwest. Participation in the study was voluntary. Participants received a $1 USD donation to a non-profit organization of their choice for completing the survey. A total of 41 entrepreneurs responded to the initial survey request. We excluded seven of these cases because they did not adequately describe their business.

To bolster the sample size, we enlisted the Qualtrics panel development team to collect approximately 100 additional survey responses from entrepreneurs. Qualtrics, in addition to providing online survey tools, is a research panel aggregator with the ability to recruit hard-to-reach demographics. Qualtrics utilizes specialized recruitment campaigns to assemble niche survey panels based on pre-specified criteria. To fit in this group, entrepreneurs must own a business that they have started within the last ten years. Respondents in this group were compensated with $25 USD for their participation and were not offered any donation option. A total of 106 completed surveys were returned from this group. We excluded 20 of these cases because they were unable to adequately describe their business. See the Appendix for the complete survey instrument.

Participants and procedures

The participants completed an online questionnaire with thirty-two questions on the details of how they started their business, the success of the business, activities they conducted while starting the business, and demographic variables. The sample was recruited via a snowball sample method as well as through a Qualtrics panel as described above.

The majority of our sample is comprised of Caucasians (81.7%), followed by Black/African Americans (11.7%), then Hispanics (3.3%), then Asians (1.7%). The median age of our sample was 46.5 years old and the sample was 49.2% female. The majority of our dataset is currently married (61.7%) with 55.8% having at least a bachelor's degree. Table 1 shows the means and standard deviations for each of the variables as well as the correlations between them.

Dependent variables

There are various difficulties in obtaining concrete objective measures of success from entrepreneurs. Reasons stem from factors such as small business owners not always running their businesses to maximize financial performance ( Jacobs et al. , 2016 ) or running a business because it allows for a preferred lifestyle ( Jennings and Beaver, 1997 ; Walker and Brown, 2004 ). Because of this, there are a few ways researchers can gain acceptable insight into the success of an entrepreneurial venture. One approach is to use subjective measures when other types of information are unavailable ( Dawes, 1999 ). Thus, following previous research ( Besser, 1999 ; Jacobs et al. , 2016 ) which has noted that entrepreneurial success may not always mean optimal financial measures and instead may be more along the lines of maintaining an acceptable level of income for themselves and their employees ( Beaver, 2002 ) or sustaining a lifestyle more aimed at being part of a creative output than being financially successful ( Chaston, 2008 ), we first analyzed the entrepreneurs' perceived organizational success. A second approach is to ask about objective success measures. We strengthened our study by asking entrepreneurs about objective measures of their firm's success via focusing on their firm's growth, specifically, asking about objective growth indicators in terms of increased number of employees, increased number of customers, or increased revenue as previous research has used these measures to indicate success ( Walker and Brown, 2004 ). Therefore, we analyzed the full model for both the subjective and objective dependent variables.

Given that entrepreneurial motivations can vary widely ( Shane et al. , 2003 ), defining success can vary based on the individual. To address this, studies have surveyed entrepreneurs for their subjective perception of their venture's success ( Fisher et al. , 2014 ; Keith et al. , 2016 ). Walker and Brown (2004 , p. 585) find that “Personal satisfaction, pride and a flexible lifestyle were the most important considerations for these business owners.” They argue that objective, financial measures that are often used in research offer objectivity and accessibility, but may not capture the true value of success for many entrepreneurs. These alternative motivations make success difficult to quantify objectively, leading researchers to utilize more subjective measures. Therefore, in line with prior research on entrepreneurial success perceptions ( Jacobs et al. , 2016 ; Besser, 1999 ), we asked respondents “How strongly do you agree or disagree with the following statement? My business is a success.” Respondents rated their agreement on a five-point Likert scale (1 = Strongly Agree, 5 = Strongly Disagree).

Firm Growth:

To strengthen the findings from our subjective measure of success we also asked respondents about objective measures of firm growth. By asking respondents about obvious measures of growth we can offer a more objective view on the success of the firm. We asked respondents if their firm had grown by any of the following three metrics: number of employees, number of customers, or total revenue (cf. Jacobs et al. , 2016 ). Given the variety of motivations of entrepreneurs, we chose not to limit the type of growth that would reflect success. In some cases, an entrepreneur may seek to increase the impact of the business by providing services to a greater number of customers, while maintaining a lean staff to control pricing. Alternatively, an entrepreneur may be seeking autonomy, and therefore choose not to hire in order to create greater autonomy. However, it is likely that some firm growth – in revenue, employees, or customers – is likely to occur in successful firms. Therefore, we combined these three types of growth as a dichotomous variable, wherein growth in any one or more of these areas would be coded as a “1” for growth and an answer of no growth in all of these areas would be coded as a “0” for no growth.

Independent variables

Business planning.

We defined business planning using four activities. We asked respondents if they (1) wrote a business plan [ Write BPlan ]; (2) gathered secondary data on industry statistics or trends [ Secondary Data ]; (3) shared your business plan with people outside the company for feedback [ BPlan Feedback ]; and (4) shared your business plan with people outside the company for funding [ BPlan Funding ]. These were not loaded as a factor as these do not represent an underlying factor, but rather are individual activities that all represent a variety of activities pertaining to the use of business plans.

We defined lean startup using six activities. We asked respondents if they (1) interviewed potential customers [ Interview ]; (2) created a prototype [ Prototype ]; (3) showed a prototype to potential customers for feedback [ Show Proto ]; (4) conducted an experiment to better understand some portion of your business [ Experiment ]; (5) used customer feedback to alter the direction of your business (“pivoted”) [ Pivot ]; and (6) accepted money for preorders [ Preorders ]. Similar to business planning activities, these were not loaded as a factor, as these activities do not represent an underlying factor, but rather a collection of potential activities.

For each of the IVs, respondents were first asked which of the above activities they engaged in during their venture startup process. The order of the activities was randomized. For each activity that was selected, respondents were asked to rate “how much did each of those activities positively impact the performance of this venture?” Respondents were given a five-point Likert scale (1 = “Not at all” to 5 = “A great deal”) and if the respondent did not do the activity, the response was coded as a 0. To calculate the IVs, each response was weighted by the level of impact. For example, if the respondent rated Experiment as a 5 for a great deal of impact, then it would be coded 5. If it was rated 3, then it would be coded 3. Any activity not completed was not rated (or effectively coded a 0).

We used the ratings to allow for variance in the impact of any activity. In our preliminary interviews, we heard that entrepreneurs may have performed the same activity, such as interviewing customers, but some placed a greater emphasis on this activity whereas others performed it only cursorily. We also performed a robustness check on the data using non-weighted values for the IVs and found similar results (these are available from the corresponding author upon request).

Control variables

We controlled for the following variables: (1) the firm's age in years [Firm Age] ; (2) the entrepreneur's prior startup experience [Ent XP] ; (3) the entrepreneur's age in years [Age] ; (4) the entrepreneur's education level [Education] ; (5) the case sample [case Sample]; and (6) if the firm was a high-tech growth firm [Hi-tech growth firms] . Firm age is likely related to perceptions of success in the minds of entrepreneurs. If an entrepreneur perceives themselves as unsuccessful, they are likely to quit pursuing their venture. Thus, entrepreneurs with older businesses are more likely to have higher perceptions of their own success. Ent XP, Age , and Education have all been investigated in the past for their relationship to entrepreneurial firm performance (e.g. Hechavarría and Welter, 2015 ). We also control for the case sample since our sample was collected in two different processes. Finally, we control for Hi-tech growth firms since some firms in our sample are oriented toward accelerated growth and others may be content with stable returns, which may impact the use and effectiveness of business planning ( Brinckmann et al. , 2010 ).

Regression results for success DV

We tested our hypotheses using hierarchical regression [ 3 ]. In Step 1, we entered Firm Age (in years), the entrepreneur's prior startup experience, the entrepreneur's age, the entrepreneur's education level, the case source, and whether the firm was a hi-tech growth firm as controls ( Van Dyne and LePine, 1998 ). In Step 2, we entered our independent variables that relate to the business plan approach: writing a business plan, gathering secondary data on the industry, sharing the business plan to receive feedback, and sharing the business plan to obtain funding. We also included the variables related to the lean startup approach: interviewing potential customers, creating prototypes, showing prototypes to potential customers for feedback, conducting an experiment to better understand a portion of the business, pivoting based on customer feedback, and accepting money for preorders.

Table 1 reports descriptive statistics and correlations, whereas Table 2 presents the hierarchical regression results for the success dependent variable. As can be seen in Table 2 , consistent with H1a , writing a business plan was related to success ( β  = 0.09, p  = 0.09). However, we do not find support for our other hypotheses: gathering secondary data on the industry, sharing the business plan to receive feedback, and sharing the business plan to obtain funding were all not significantly related to success.

When we looked at the activities that contribute to lean startup methods, we found that interviewing potential customers ( β  = 0.09, p  = 0.08) and accepting money for preorders ( β  = 0.15, p  = 0.03) supported H2a and H2e respectively, suggesting these are correlated with success. Similar to the business plan approach there was not sufficient support for all our hypotheses: creating prototypes, showing prototypes to potential customers for feedback, conducting an experiment to better understand a portion of the business, and pivoting were not supported. The findings with regard to each hypothesis are summarized in Table 3 .

Regression results for growth DV

Similar to the subjective success dependent variable, we tested our hypotheses using logistic regression for our objective growth dependent variable [ 4 ]. A logistic regression was performed for each of our approaches, the business plan and lean startup since our growth DV is dichotomous ( Mason et al. , 2018 ).

Table 1 reports descriptive statistics and correlations, whereas Table 4 presents the logistic regression results for the effects of writing a business plan, gathering secondary data on the industry, sharing the business plan to receive feedback, and sharing the business plan to obtain funding had on our growth dependent variable. The logistic regression model was statistically significant, χ 2 (10) = 39.16, p  < 0.005. The model explained 39.2% (Nagelkerke R 2 ) of the variance in business growth and correctly classified 69.2% of cases. As can be seen in Table 4 , consistent with H1a , writing a business plan was related to success ( β  = 0.30, p  = 0.036). As before we did not find support for our other hypotheses: gathering secondary data on the industry, sharing the business plan to receive feedback, and sharing the business plan to obtain funding.

Next, we looked at the actions that constitute lean startup, interviewing potential customers, creating prototypes, showing prototypes to potential customers for feedback, conducting an experiment to better understand a portion of the business, and pivoting based on customer feedback had on our growth dependent variable. The logistic regression model was statistically significant, χ 2 (12) = 53.82, p  < 0.005. The model explained 51.0% (Nagelkerke R 2 ) of the variance in business growth and correctly classified 85% of cases. Our logistic regression results found that interviewing potential customers ( β  = 0.25, p  = 0.08), accepting money for preorders ( β  = 0.89, p  = 0.04), and pivoting based on customer feedback ( β  = 0.34, p  = 0.03), provided support for H2a , H2e , and H2f respectively, suggesting these are correlated with success in terms of growth. We did not find support for our other hypotheses about lean startup activities. These were, creating prototypes, showing prototypes to potential customers for feedback, conducting an experiment to better understand a portion of the business, and pivoting. The findings with regard to each hypothesis are summarized in Table 5 .

In this paper, we sought to understand the relationship between lean startup activities and success as well as the relationship between business planning activities and success. To answer this question, we began by gathering qualitative data from entrepreneurs to better understand their perspective and language regarding these two approaches. From there, we created a survey and collected responses from 120 entrepreneurs about their activities and their perception of success and the growth of their firms. Controlling for common influencers of success, we found that the act of writing a business plan ( H1a ), interviewing potential customers ( H2a ), and taking preorders ( H2e ) were all correlated with subjective perceptions of success. For the firm growth dependent variable, we found that the act of writing a business plan ( H1a ), taking preorders ( H2e ), and pivoting based on customer feedback ( H2f ) were all correlated with objective measures of firm growth. Interestingly, these results represent a combination of lean startup and business planning activities. What is more, the two activities that are supported by both dependent variables, represent the most well-researched activities. As mentioned, the literature on business planning is well developed ( Honig and Karlsson, 2004 ), and the use of preorders is most directly tied to research on enrolling stakeholders ( Burns et al. , 2016 ) as well as effectuation ( Sarasvathy, 2001 ).

Our results give some understanding to the prior equivocal findings on business planning ( Brinkmann et al. , 2010 ). The qualitative data we gathered suggests that entrepreneurs complete different activities in their business planning process. In the past, there has not been much discussion about separate aspects of business planning or the impact they may have. Our findings suggest that the act of writing a business plan is related to success, but the other business planning activities – gathering secondary data, sharing the business plan for feedback or funding – are not related. This suggests that the planning process itself may mean more than the uses of a business plan. Even if a business plan is not revised or revisited as an entrepreneur pursues their venture ( Karlsson and Honig, 2009 ), the act of writing the plan is still connected with success. Entrepreneurs going through the exercise of planning are likely to gain a better understanding of the entire endeavor of launching a new business. This would give entrepreneurs a better grasp of what the range of possible outcomes would be and likely temper any overly optimistic and unfounded hopes. Therefore, it is likely that simply writing the business plan helps calibrate entrepreneur expectations, which, in turn, helps entrepreneurs achieve success.

Rather than viewing lean startup as a cohesive whole, our qualitative data suggests that entrepreneurs make use of differing combinations of lean startup activities. This discovery informed our survey which offers some of the first direct quantitative evidence of the efficacy of lean startup methods. What we find, however, is that not all activities are linked to success. Perhaps the most straightforward finding is that taking preorders is correlated with both subjective and objective measures of success. If entrepreneurs are able to complete their first sales prior to actually creating their products or services, then success seems much more likely. Venture success, in this case, is agnostic toward the level of innovation in the firm. As such, the critique of lean startup from Felin et al. (2019) as a method that helps orient entrepreneurs to ideas that can be quickly and transparently tested still requires further investigation.

The other relevant activities are those most aligned with customers. Interviewing customers ensures that entrepreneurs design businesses that serve customers rather than building something that no one wants ( Blank and Dorf, 2012 ). However, it is worth noting that interviewing customers must be done with an awareness of the entrepreneur's own cognitive biases ( Chen et al. , 2015 ). Furthermore, pivoting as a result of these discussions with customers also shows a response to customers' desires.

The most interesting aspect of our findings is likely the combination of activities across business planning and lean startup. While lean startup proponents might argue that “no business plan survives its first contact with customers” ( Blank and Dorf, 2012 , p. 53), the act of writing a business plan is correlated with success. It is worth noting that the separation between lean startup and business planning may be a false dichotomy. The underlying activities are not mutually exclusive and do not seem to be detrimental to each other. It is entirely possible, and based on these results advisable, that an entrepreneur would interview customers throughout the process of creating a business plan and use customer feedback to alter both the plan and the business itself. Furthermore, taking customer preorders serves to solidify the relationship between customers and the firm which would only improve that communication.

Limitations

In order to create one of the first quantitative, empirical investigations of business planning and lean startup practices, some tradeoffs needed to be made. We believe that while these limitations may restrict the strength of some of our findings, the direct nature of our approach offers a contribution to the ongoing conversations among scholars and practitioners.

Our sample size is 120. Obviously, a larger sample may lead to more robust and generalizable results. Furthermore, we gathered the sample using two different methods and controlling for the sample method was a significant predictor. We leave it to further research to expand upon our findings and investigate various entrepreneurial samples for differences that may arise.

One of our dependent variables was a subjective measure of success, which may be considered a weakness. We used this measure given the variety of preferred outcomes an entrepreneur may be pursuing – financial objectives, personal objectives, or mission-based objectives. Our other dependent variable was an objective measure of growth across three categories and serves to bolster confidence in the subjective measure.

Another area of concern may be common method variance given that we collected both independent variables and dependent variables from the same instrument. To address this concern, we collected data from individual entrepreneurs that all represented different companies and utilized two different samples so as to minimize the issues that may arise from common method variance ( Chang et al. , 2010 ). Lastly, our independent variables are more objective. For example, writing a business plan is a discrete event as is creating a prototype. For these reasons, we do not believe the common method variance is a major concern for this study.

One other potential weakness is the degree to which entrepreneurs actually utilized the activities of lean startup or business planning. The weighting scheme we employed aims to address this issue by weighting the degree to which entrepreneurs found each activity useful. However, we cannot be sure whether or not an entrepreneur executed the given activity well and this variability goes uncaptured in our study. Quantitative studies like this one will typically suffer from this limitation but case studies may be able to overcome these weaknesses (see Ghezzi et al. , 2015 ).

Finally, our design is cross sectional and does not allow us to make causal inferences. We can only imply the relationship between our independent and dependent variables. Our hope is this is a first step to future research which may be better able to test the causality of the various aspects of business planning and lean startup as they relate to entrepreneurial success.

Implications for research and practice

This manuscript has important implications for research and practice. With respect to research, we have demonstrated that aspects of business planning and lean startup both are associated with success. Furthermore, entrepreneurs seem unlikely to enact either business planning or lean startup wholesale but are likely to pursue individual aspects of these concepts. Future research can investigate how entrepreneurs select between activities as well as how training and education regarding these practices impact the entrepreneurs' choice. The training and education surrounding the entrepreneur represent aspects of the organizing context ( Johannisson, 2011 ), which influence how entrepreneurs construct their firms. Therefore, future research could add further institutional aspects or conduct randomized controlled trials to see the impact of these practices in the organizing context.

In terms of implications for practice, this research highlights the use of a variety of activities when it comes to entrepreneurial success. Some of the activities from both lean startup and business planning are useful for entrepreneurs. This also offers insight for educators as they seek to equip the next generation of entrepreneurs. Educators can offer potential entrepreneurs a wide range of activities without prognosticating one aspect of the false dichotomy between lean startup and business planning.

In this paper, we provide one of the first quantitative empirical studies investigating lean startup methods and business planning. In breaking down these areas, we undermine the false dichotomy between these two startup tools. Our findings demonstrate that truly understanding customers through preorders and interviews can lead to better business plans and better pivots. Ultimately, this results in firms with a greater chance of success. Understanding the variety of activities that entrepreneurs can pursue helps entrepreneurs and educators increase the chances of success for new businesses.

Correlations

Summary regression results for the growth DV

We do not believe that business planning exists as a latent construct necessarily comprised of these activities, but rather each of these activities are potential components of the concept referred to as “business planning” in prior research.

Similar to business planning activities, we believe that lean startup is not a latent construct but rather these activities in some combination is what is meant when practitioners and scholars refer to lean startup. As such we test each of the activities individually rather than as a construct.

Following the extant guidelines on regression assumptions ( Osborne and Waters, 2002 ), we tested our model to ensure the regression assumptions were met. First, to check if our error terms ( Flatt and Jacobs, 2019 ) are normally distributed, the P - P plot suggests normality as the plot is largely linear. Second, to check for a linear relationship between the independent and dependent variable, our residual plot showed a linear relationship. Third, as our variables were not latent, there is no concern for measurement error for this approach. However, we did follow best practices suggested by Flatt and Jacobs (2019) and tested the Durbin–Watson statistic. Our value for this measure is 1.5 and their guidelines are that this statistic should be close to 2. Values between 1.2 and 1.6 represent only a minor violation of the statistical independence of error terms. Finally, to address the assumption of homoscedasticity, inspection of our standardized residuals showed our residuals scattered around the 0 (horizontal line). Therefore, for our dependent variable of success, we can feel comfortable our data meets the assumptions of linear regression.

As this dependent variable was analyzed using logistic regression, we analyzed our data following best practices from Garson (2012) . First, our dependent variable is dichotomous. Second our scatterplot showed no outliers in our data. Third, the correlation table showed no evidence for multicollinearity as no correlations were above 0.9 ( Tabachnick et al. , 2007 ). Hence, we feel our data meets the assumptions for logistic regression.

Appendix Qualtrics Survey

[Business Background]

Started (or am starting it) myself

When you first started pursuing the business, how many people were on the founding team (including yourself)?

High Tech Startup (External/Venture funded)

Steady Growth Business (Internally/Self-funded)

Lifestyle Business

Business Idea

Decision to Start a Business

Occurred Together

Month (1–12)

Year (YYYY)

[Lean Start Up, Business Planning Practices]

Interviewed potential customers

Created a prototype

Showed a prototype to potential customers for feedback

Conducted an experiment to better understand some portion of your business

Wrote a business plan

Accepted money for pre-orders

Used customer feedback to alter the direction of your business ("pivoted")

Gathered secondary data on industry statistics or trends

Shared your business plan with people outside the company for feedback

Shared your business plan with people outside the company for funding

[Demographics]

How old are you? 0.5

Prefer not to answer

Black or African American

American Indian or Alaska Native

Native Hawaiian or Pacific Islander

Living with a partner

Never married

Up to 8th grade

Some High School

High School Diploma

Some College

Associate's Degree

Bachelor's Degree

Some Graduate School

Master's Degree

More than 1

[Success Criteria]

My business is a success

Increased Annual Revenue

Increased Annual Customers

Increased Number of Employees

Thank you for completing the survey!

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Acknowledgements

A portion of this research was funded by the Downing Scholars research grant at Xavier University.

Corresponding author

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Business Jargons

A Business Encyclopedia

Entrepreneurial Process

Definition: The Entrepreneur is a change agent that acts as an industrialist and undertakes the risk associated with forming the business for commercial use. An entrepreneur has an unusual foresight to identify the potential demand for the goods and services.

The entrepreneurship is a continuous process that needs to be followed by an entrepreneur to plan and launch the new ventures more efficiently.

• Resourcing: The third step in the entrepreneurial process is resourcing, wherein the entrepreneur identifies the sources from where the finance and the human resource can be arranged. Here, the entrepreneur finds the investors for its new venture and the personnel to carry out the business activities.
• Managing the company: Once the funds are raised and the employees are hired, the next step is to initiate the business operations to achieve the set goals. First of all, an entrepreneur must decide the management structure or the hierarchy that is required to solve the operational problems when they arise.
• Harvesting: The final step in the entrepreneurial process is harvesting wherein, an entrepreneur decides on the future prospects of the business, i.e. its growth and development. Here, the actual growth is compared against the planned growth and then the decision regarding the stability or the expansion of business operations is undertaken accordingly, by an entrepreneur.

The entrepreneurial process is to be followed, again and again, whenever any new venture is taken up by an entrepreneur, therefore, its an ever ending process.

Related terms:

• Intrapreneurship
• Business Process Reengineering
• Steps involved in Business Process Reengineering
• Capital Budgeting Process
• Training Process

Reader Interactions

Jane Owusu - Asiamah says

February 6, 2018 at 4:54 am

who developed this entrepreneurial process and what is the theoretical framework behind it

Mr Likius Shilongo says

February 20, 2018 at 1:04 pm

The process is well explained

Vijay CS says

January 26, 2022 at 11:10 pm

Percy Pule Chisokwa says

February 21, 2018 at 12:37 am

nice insights good for study

Aina Mardhiah says

June 26, 2018 at 7:53 pm

Thanks, this really helps for my studies!

Dan King says

July 4, 2018 at 2:35 am

Thanks for sharing this with very clear steps. It will certainly help when starting my business.

mirwais samim says

February 10, 2019 at 6:24 pm

thanks its so usefull

Collence Chikuni says

June 18, 2019 at 2:38 am

Well explained notes

Nuwagaba says

December 2, 2023 at 11:48 am

it’s very good

Daring Ayuba Silas says

July 4, 2019 at 7:51 pm

Was very helpful. Thanls

Ekol Solomon says

September 5, 2019 at 4:06 pm

Very good for an entrepreneurship teacher like me

Shefika Pinias Lukiiko Hamata says

September 19, 2019 at 2:40 pm

The whole process is well delivered in a nutshell, this is a clue to any entrepreneur before a single touch.

awuya Emmanuel says

April 25, 2021 at 5:34 pm

Very splendid for entrepreneurship student like me

`warren kumanda says

November 29, 2020 at 1:44 am

very helpful

Princess says

June 18, 2022 at 3:43 pm

Clearly explained ❤️

Adedigba Victoria says

July 11, 2021 at 2:22 pm

Well stated and clearly explained. Thanks to the writer.

Williamceau John Peter says

October 23, 2021 at 1:18 am

I’m so glad to learning some stuff in order to create my own business

Asante kautcha says

March 8, 2022 at 6:35 pm

very helpful information Thank you very much

Cecilia Kampeni says

May 21, 2022 at 12:00 am

Very helpful

Jester says

September 25, 2023 at 7:42 pm

very short, precisely and helpful

Pascaline manna says

September 28, 2023 at 2:35 pm

Well explained for an entrepreneurship teacher like me

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Business planning is originally a whole process in itself. This planning process has its own components, features, types, etc. The soul of the business planning process itself resides in the process of decision-making. So, let’s get ready to learn about all these important aspects in detail!

• Importance, Features, and Limitations of Planning
• Types of Plans
• Planning Components
• Planning Process
• Concept of Forecasting
• Principles in Decision Making
• Steps in Decision Making
• Decision Making in Groups

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📖 4 Entrepreneurial Process Stages [Model]

• Carlos Barraza
• October 23, 2018
• Business Planning , Entrepreneurship

The  entrepreneurial culture  and spirit is on those who decide to take one step ahead to achieve success. It is a long-term process, that visionaires will have to keep on working to transform their environment. There are several models created by academics, that shows what is the entrepreneurial process about.

Entrepreneurial process definition

The entrepreneurial development of a person goes beyond education, which requires various factors to take place this complex process. I added the definition of  William Bygrave , a professor at Babson College, about the entrepreneurial process.

The entrepreneurial process is a set of stages and events that follow one another. These entrepreneurial process stages are: the idea or conception of the business, the event that triggers the operations, implementation and growth.  A critical factor that drive the development of the business at each stage as with most human behavior, entrepreneurial traits are shaped by personal attributes and environment.

The attitudes of the people are those who are shaping their own surroundings, if an entrepreneur looks for the characteristics of successful people, their chances of success increase, specially if they belong to an  entrepreneurial ecosystem .

Entrepreneurial process stages

In the rest of the article it can be found two models that reflect what the entrepreneurial process is. In this section I will mention the stages of the model of the University of Pretoria, trying to simplify main points that an entrepreneur should consider.

1. Idea generation

The entrepreneur begins to wonder why there is not available a product or service, why not improve certain things, how to generate income to cover their expenses, etc. Thousands of questions might rise, so them will help to identify opportunities to meet the market needs. In previous years, there where not enough amount of goods and services. It was a little bit easier to position a business, however now it requires a search for information and market analysis to see the possibility of success. It is possible that at this point in the entrepreneurial process, there are many people, since the generation of ideas can be much easier. However, the step towards a decision making is where many can stop and perhaps even abandon the idea from the starting a business.

2. Decision making and business planning

A critical point in the entrepreneurial process is deciding to start the project. Be active and stay motivated are the main factors for the entrepreneur to start landing his idea. Asking what resources are needed and where he will get them, is vital to generate at least one way forward for the entrepreneur. The development of the business plan will mark only a guide that can be used as reference.

3. Project creation

The project is conducted when the entrepreneur decides to seek and obtain resources. Getting financiation is difficult, and perhaps one of the main obstacles to start a business. When the entrepreneur begins to invest the resources and and begin operating, it is a point release of stress, as the entrepreneur will see the first steps of his company.

4. Management and control

After having pass through the first months of operation, the company will see if it decreases, maintains or increases in sales. The entrepreneur should strive to maintain revenue growth before worrying about having a nice office. Managing a business is not easy, but the experience that entrepreneurs acquire over time will surely ease the handling of all resources. Perhaps one could say that the entrepreneurial process ends here, but I think it is no longer an entrepreneur, and he becomes a full businessman or businesswoman.

The entrepreneurial process model of the University of Pretoria

Within the study and analysis of the University of Pretoria, they made its own model, which mixes different ideologies of different authors to adapt their entrepreneurial model. This model stands out more for its definition of stages and events throughout the process.

4 Entrepreneurial process events stages

Within the entrepreneurial process, there are different events that are generated along the process.

1. Innovation

It is the time when the entrepreneur generates the innovative idea, identifies the market opportunity, and look for information. Also, it begins to see the feasibility of ideas, the ability to get value from it and how to generate the development of the product or service.

2. Triggering event

This event is the gestation time of the project. The entrepreneur begins to motivate himself to start a business and to decide to proceed with. The business plan is created, as well as the identification of the resources required, the project risk, the source of the funds and how they would use them.

3. Implementation

This event includes the incorporation of resources and arm the project to launch their new business to the market. The strategy and business plan begin to develop day by day, and the use of resources are invested in favor of building a successful company. Marketing is vital in every company, especially for a start-up. Once you launch your business to the general public, you need to market your products or services to attract customers and generate more sales. Online marketing is a promotional technique with great promise, and SEO is the primary method to make a mark in today’s digital landscape. A surefire way to appeal to search engines is to tap the help of the appropriate SEO expert. Hiring an experienced SEO expert can help with keyword research and target the most relevant ones for your industry and audience, ensuring that your content ranks well for the terms potential customers are searching for. They can optimize your website's structure, meta tags, and content, enhancing its search engine visibility and user experience. SEO experts can guide your content strategy to create informative, engaging, and valuable content that attracts search engine traffic, keeps visitors engaged, and converts them into customers. They use various tools and analytics to monitor your website's performance, track keyword rankings, and make data-driven decisions to improve your online presence continuously. For instance, if you are a home service business, hiring an SEO company like Digital Shift can help you optimize your website to increase your search engine rankings, drive more web traffic, and establish a solid online presence. Aside from SEO, entrepreneurs can leverage other digital marketing strategies. Build a verified email list and send promotional emails or newsletters to nurture leads, retain customers, and drive sales. The same is true with pay-per-click (PPC) advertising. PPC allows businesses to display targeted ads and pay only for clicks. Affiliate marketing, influencer collaborations, and video marketing are additional strategies to expand reach and credibility. Remarketing, local SEO, and data analysis provide opportunities for further engagement and insights. By employing these diverse digital marketing strategies, entrepreneurs can create a comprehensive online presence and achieve their marketing objectives.

The ideal event for any entrepreneur is to see how their company is constantly growing. The activities of the previous event, ideally lead the business to a stage of maturity to maximize profitability for better benefits. Growth is the stage of the entrepreneurial process in which is reflected time and effort spent by the entrepreneur. At this time, to keep up the pace of the business growth, the entrepreneur must keep up his personal development to continue also his internal growth. This growth is eventually collaborative it there is an entrepreneurial ecosystem improvement that also aids the mutual work.

The entrepreneurial process model by Hisrich and Peters

One of the models on the entrepreneurial process is of Robert Hisrich, a professor at the Thunderbird School of Global Management and Michael P. Peters author of several books on entrepreneurship. This model establishes the various factors and events surrounding the entrepreneurial process.

Developing a business plan early on your entrepreneur path

It is generally advisable to write a business plan as early as possible step in the entrepreneurial process of starting a new venture.

A business plan is a written document that describes in detail how a business, usually a new one, is going to achieve its goals for entrepreneurial success.

Creative individuals bring together their ideas in such plan and develop a clear roadmap for moving forward.

It is also a good idea to update your business plan regularly as your business grows and changes, as it is a big picture of your idea and it can help you to be guided of what new products or services should be implementend when you are about to start and are already on the go.

Often, a business entrepreneurial plan is prepared for investors or as a way to get a small business loan by many entrepreneurs.

A business plan lays out a written plan from a marketing, financial and operational standpoint. 

The components of a business plan vary depending on the type of business, but generally, they should include an executive summary, a business description, a market analysis, a competitive analysis, a service or product line section, and a marketing and sales strategy.

Additionally, a business plan should include financial projections for the business, including a balance sheet, income statement, and cash flow statement.

In creating a business plan, you should also consider some of these tips:  

• Define your audience : Make sure you know your target market so you can tailor your content according to what’s relevant, helpful, and appropriate for them.   
• Establish a clear vision : It’s essential to have a clear vision or an image of where you want to be in the near future.   
• Conduct a business analysis : Doing this will help you find some crucial factors which aren’t initially considered in your business plan. You can also detect threats, discover market gaps, and maximize specific business opportunities.   
• Write plans with different time frames : This will let you know which plan can provide the most value to your target audience. Generally, a time frame can help your business attain goals and how you’ll do it over a certain amount of time.   

A business plan is essential before kickstarting your business. It serves as a beacon in order to stay productive and strive for the best practices to be profitable and competitive.

The Entrepreneurial Process Video Example

Developing a business idea, how can you brainstorm and generate a successful business idea.

Brainstorming is a creative process that involves generating multiple ideas, evaluating them based on market trends and consumer needs, and selecting the most viable option. Successful business ideas often stem from addressing a gap in the market or offering a unique solution to a common problem.

What are the ways to validate a business idea before execution?

Validating a business idea involves conducting market research, gathering feedback from potential customers, and testing the concept through prototypes or minimum viable products. This validation process helps in determining the feasibility and potential success of the idea in the market.

Why is researching the market crucial in developing a business plan?

Researching the market is crucial in developing a business plan as it provides valuable insights into consumer preferences, market competition, pricing strategies, and potential growth opportunities. A well-researched business plan is more likely to attract investors and secure funding for the startup.

Creating a Solid Business Plan

What elements should be included in a comprehensive business plan.

A comprehensive business plan should include an executive summary, market analysis, product or service description, marketing and sales strategy, financial projections, and operational plan. These elements are essential for outlining the roadmap to success for the business.

How can you project profitability and scalability in your business plan?

Projecting profitability and scalability in a business plan requires realistic financial forecasts, growth projections, and a clear understanding of the target market. By demonstrating potential profitability and scalability, entrepreneurs can attract investors and secure resources for business growth.

Why is it essential to outline your target audience in the business plan?

Outlining the target audience in the business plan helps in tailoring marketing strategies, product development, and customer acquisition efforts towards the specific needs and preferences of the identified consumer group. Understanding the target audience is key to building a loyal customer base and driving business success.

Launching and Scaling Your Business

What steps are involved in launching a new venture successfully.

Launching a new venture successfully involves setting up operations, marketing the product or service, acquiring customers, and establishing a strong brand presence. It also requires effective team collaboration, financial management, and continuous adaptation to market changes.

How can you scale your business while maintaining sustainability?

Scaling a business involves expanding operations, entering new markets, and increasing production or service capacity to meet growing demand. To maintain sustainability during the scaling process, entrepreneurs need to focus on improving efficiency, managing resources effectively, and fostering innovation.

What are some common challenges faced by every entrepreneur during scaling?

Some common challenges faced by entrepreneurs during scaling include managing cash flow, hiring and retaining talent, adapting to regulatory changes, and maintaining consistent quality standards. Overcoming these challenges requires strategic planning, resilience, and a clear focus on long-term objectives.

Turning Your Business Idea into a Reality

What is the process of transforming your business idea into a profitable business model.

Transforming a business idea into a profitable business model involves refining the concept, identifying revenue streams, setting prices, creating a marketing strategy, and establishing operational processes. It requires continuous innovation and adaptation to market dynamics to drive sustainable growth.

How can one start a new business and ensure its long-term success?

Starting a new business involves thorough planning, market research, financial management, and effective marketing strategies. To ensure long-term success, entrepreneurs need to stay agile, monitor industry trends, listen to customer feedback, and continuously improve their products or services.

What are the necessary steps to take to become a successful business owner?

Becoming a successful business owner requires a combination of vision, determination, resilience, and continuous learning. It is essential to build a strong team, establish a solid company culture, prioritize customer satisfaction, and adapt to changing market conditions to thrive in the competitive business landscape.

Launching a business venture involves navigating through several stages, each crucial for its success. It starts with ideation, where an entrepreneur identifies a problem and formulates an idea for a product or service.

 This initiates the process of creating a viable business model and turning the idea into reality. Bootstrap financing is often utilized in the early stages, as the entrepreneur starts to develop marketing campaigns and find buyers.

Crowdfunding can also be a valuable resource to secure necessary funding. Once the business reaches the next stage, the focus shifts towards building the business and implementing effective business processes. Marketing plans are put into action to attract customers and gain market share. 

As the business grows, new locations may be explored, and expansion becomes a goal. Finally, the business becomes a fully-fledged entity, with its products and services firmly established in the market. Throughout these growth phases, it’s important to create and adapt a business strategy to ensure long-term success.

What is entrepreneurial process?

What are the components of entrepreneurial process.

4 components in the entrepreneurial process are Idea generation, decision making and business planning, project creation and management and control.

Why entrepreneurship is a process?

Entrepreneurship is a process because there are different events that have to occur in order to develop a project.

As stated before, there are a set of events such as innovation, triggering event, implementation and growth.

To become an entrepreneur, different set of skills are develop under time, that is why along the entrepreneurial journey, he or she will learn along that path.

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How to Start a Small Business in 10 Steps

Learn how to start a small business from scratch with expert guidance. Get essential tips and steps for launching your dream journey successfully.

Brett Grossfeld

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Do you have a killer idea that you think would be perfect for launching a small business? If you believe what you see on TikTok, becoming an entrepreneur is just about as easy as posting a 30-second video. But in the real world, launching a small business can be a bit more challenging.

Starting a small business may seem daunting, but if you ask those same business owners if it’s worth the risk — few would trade the opportunity to shape their own destiny.

But where to start? Thankfully, you don’t need to have everything figured out before going out on your own. Successful small business owners are constantly learning from their mistakes — and improving their ideas and dreams along the way.

If you’re ready to take the leap and become a small business owner, keep reading.

Here’s what you’ll learn:

What is a small business, how much does it cost to start a small business, how to start a small business in 10 steps, what do you need to start a small business, start small — but think big.

Small businesses are generally defined by the U.S. Small Business Administration (SBA) as independent operations having fewer than 200 employees. And the majority of small businesses in the United States have fewer than five employees, according to the U.S. Census Bureau . 

But the number — or lack — of employees doesn’t necessarily define a “small business.” A business’s size can also be determined by the number of sales, the range of individual business locations, and other factors.

Along with size requirements, the SBA considers a company to be small if it’s:

• Independently owned and operated
• Not dominant in its field
• Physically located and operated in the U.S. (or a U.S. territory)

If your company meets the SBA’s definition of a small business, many government programs offer resources and local assistance for you to turn your dreams into reality.

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If you’re skilled in a certain trade — say, bookkeeping — you can launch a business with almost no money . But if your idea needs to be fleshed out and developed by researchers, scientists, and engineers, your startup costs can run into the hundreds of thousands of dollars and beyond. But most startup costs fall somewhere in the middle. 

Factors that influence cost

A sole proprietor working from home is going to have very different startup costs than a Silicon Valley startup flush with venture capital funds. But it doesn’t matter if you have $1,000 or $1 million to launch your small business — you’ll need to have a budget.

Are you moving the clutter out of your garage to make room for a desk? Or are you going to hire an architect to remodel a warehouse space in a trendy neighborhood? Obviously, both businesses are going to have wildly different expenses.

Think about your budget and what you can afford to get started. And it’s good to assume that unexpected expenses will pop up along the way — especially in your first year of business.

What kinds of costs to expect

The SBA has a worksheet that will help you calculate typical expenses for a small business, including one-time expenses such as:

• Rent : This includes security deposit, first month’s rent and utilities. If you’re working from home, you can deduct a percentage of your rent or mortgage on your taxes .
• Improvement costs: Anything that you might spend on your physical place of business to make it suitable for work.
• Inventory : If you’re selling a product, you’ll need goods to keep up with customer demand.
• Employees : This includes payroll, payroll taxes, and health insurance.
• Professional services: Accountants, lawyers, and consultants will all need to be paid
• Supplies : Think office supplies, such as paper and pencils, and operating supplies, like computers and printers.
• Marketing: Business cards, stationery, flyers, and advertising all fall under this category.
• Miscellaneous : This includes licenses, permits, legal fees, signage, technology, and accounting software. Everything else — liability insurance, repairs, maintenance, and dues.

The most difficult part of starting a small business is committing to your vision. It’s easier if you break down the process into small, achievable goals. Here are 10 steps that will get you on your way:

1. Do your research

If you don’t do basic market research before you launch your business, you may be down for the count before you even get started. Ask neighbors, friends, and even your barista if they would be interested in your product or service — and ask how much they’d be willing to pay for it. 

Conduct competitor research, local and global searches, and even offer surveys to consumers to see what the need versus want ratio is. 

2. Write a business plan

A business plan is your roadmap; it helps guide you as you start and grow your company. If you need capital to get started, most investors will want to review a business plan before they commit to any financing. 

To organize your ideas, download and fill out a business plan template . A well-written business plan provides clarity, confirms the math, and helps you establish goals so your business has the best chance of success.

3. Choose a business name

Finding the perfect brand name is a vital step in launching a new business. But hiring a professional naming company doesn’t come cheap — it can cost as much as $100,000 , according to Fast Company. 

If that’s outside your budget, there are countless AI-powered business name generators available online, and Fiverr has entrepreneurs who will help brainstorm business names for three figures or less.

4. Decide on your location

Take a look at the taxes, zoning laws, and regulations in your location. You may find that operating your business in a different location could offer financial advantages. Review the fees, costs, and tax benefits of each state to see which location makes the most sense for your business . A strategic move may put you ahead of the game before you even open the doors.

5. Get your finances in order

Startup costs discourage many would-be entrepreneurs, but the reality is that many successful businesses got started with little more than a vision, discipline, and hard work. However, if you really need cash for that newly opened business bank account, here are four ways of getting that money:

• Self-funding: If you have the means, you may use your own earnings to kickstart your business or see out financial counsel to work it into your budget.
• Outside investors: For a stake in your company, relatives or venture capitalists may be willing to invest in your business.
• Small business loans: If you want to keep full ownership of your business, a small business loan may be the way to go.
• Crowdfunding: If you’re feeling creative and confident, try sites such as Kickstarter or GoFundMe to generate capital.

6. Take care of the legal stuff

Register your business in the state where it was formed — and make sure that you’re set up to pay state income and unemployment tax. Review whether your local municipality requires filing for a license or permit to operate your business. 

To satisfy Uncle Sam, apply for an EIN from the IRS . Confirm that no one else is using your business name by contacting your state filing office or online database. Some business structures require using a doing business as (DBA) name, and you may be required to open a business bank account.

7. Develop a marketing plan

Once you have a terrific name for your company locked down, you’ll want to create an online presence for your business. Be consistent on your social media channels , ideally creating accounts on the channels — meeting them online where they are. 

Develop a website that’s intuitive and filled with all the information your customers need. Your marketing may also include advertising campaigns and public relations.

8. Set up your CRM software

To enhance your marketing efforts and grow your small business, try customer relationship management ( CRM) for Small Business . This will be your solution for storing and managing prospect and customer information such as contact information, accounts, leads, and sales opportunities — all in one single source of truth. 

With Salesforce’s Starter Suite , you can start in minutes and easily manage your marketing, sales, and customer service as your business scales.

9. Launch your product or service

Congratulations: You’ve done all the hard work and you’re ready to introduce your product to the world. Make sure to announce your launch on social media — and consider throwing a media-friendly bash to celebrate.

10. Keep your customers happy

When you use CRM software, you can keep track and personalize support for all your customers. And happy customers are good for business — 80% of them say the experience a company provides is just as important as its products or services .

The United States has more than 33 million small businesses, according to the U.S. Chamber of Commerce , and that number represents 99.9% of all U.S. businesses. And most of those small businesses started the same way — with an entrepreneur and an idea. But it takes more than just a dream to launch a small business.

So, where to start?

It’s time to take some notes. First, start outlining your business plan. If you’re stuck, ask yourself these four questions when developing your plan :

• Goals : What do you need to accomplish to achieve your vision?
• Methods : What are the steps you need to follow to get you there?
• Measurements : How will you determine when each objective has been met?
• Obstacles : What could throw you off course along the way?

Once you’ve written a business plan and are feeling confident, you’re ready to establish:

A name for your business

A great business name should succinctly identify your company and its audience. Brainstorm and get feedback from friends, family, and potential customers. And before you fall in love with your new company name, make sure that an established business in your industry isn’t already using that name.

A location for your business

Choosing where to conduct business is one of the most important decisions you can make for your small business. While staying close to home may be your first instinct, a change of venue may prove to be financially advantageous.

A business structure

For tax purposes and protection of personal assets, you need to choose a business structure that offers the right balance of legal protections and benefits. Common business structures include sole proprietorship, partnership, limited liability company (LLC), corporation, and cooperative.

A legal presence

If you want personal liability protection, legal protection, and tax benefits for your company, you’ll need to register your business with state and local governments.

Federal and state tax ID numbers

Your Employer Identification Number (EIN) works like a personal Social Security number, but for your business. You need an EIN to pay state and federal taxes for your company.

Licenses and permits

Whether your business needs to apply — and pay for — licenses and permits depends on your business activities, location, and government rules. Review regulations from city, state, and federal agencies.

A business bank account

Opening up a bank account exclusively for business use will help keep your personal finances separate, making life easier at tax time. There are several banks that will allow you to open a business checking account with a zero balance, but traditionally banks will require an opening deposit of anywhere from $1,000 to $25,000.

Start-up funds

Even if you open a business checking account with a zero balance, you’re going to want to have some funds to cover basic operating expenses. The SBA offers guidance on obtaining funding for your small business, including loans, grants, and investors.

Starting a new business may feel like a gamble, but business insurance will help you cover your bet. The right insurance policy will help protect you against accidents, natural disasters, and lawsuits.

You should also consider:

Customer relationship management

A CRM platform keeps your customer data organized and provides the foundation to build connected customer experiences (that can be made even better through artificial intelligence). Starting with a suite of sales, service, marketing, and commerce tools is easy.

Invoice and billing software

While it is possible to keep track of your financial records on a traditional paper ledger, modern invoice and billing software makes the process much, much easier.

A graphic designer

A well-designed logo can make or break a business. The Nike “swoosh” was created by a graphic design student — and the $35 Nike initially spent paid for itself many times over.

Many small businesses exist with just a presence on social media, but having a professionally designed website adds legitimacy to your business.

Marketing experts

Like graphic design, marketing expenses are costs that many small business owners initially want to avoid. But strategically investing in a marketing campaign can be a boon for a small business that wants to make noise in a crowded marketplace.

A Human Resources department

Once your business grows to a certain size, it’s time to create a human resources (HR) department — or, at least, to hire an HR professional. This professional can focus on things such as labor law compliance, employee recruitment, employee engagement and development, and compensation and benefits management while you manage your business.

An assistant

For most small businesses starting out, hiring an assistant to perform administrative and clerical duties is something of a luxury. If your budget is tight, consider a virtual assistant .

What are some popular small business ideas?

If you have a unique idea for a small business, great. But some of the best small business ideas build on your strengths and experience. What do you love to do? What lights you up when you are helping the community? Do you have a pull to do something more?

What are the odds that my small business will succeed?

Starting a small business is no guarantee of success. Approximately 80% of small businesses survive their first year, according to the Bureau of Labor Statistics. The survival rate decreases to 50% after five years and 30% after 10 years.

What are some Fortune 500 companies that started small?

Not all big companies started with millions of dollars in venture capital. Some of America’s biggest brand names had far more modest beginnings . Apple famously got started in a Silicon Valley garage, while Mattel was building dollhouse furniture from picture frame scraps in its early days.

What are the most business-friendly states?

Before setting up shop in New York or California, consider launching your small business in North Dakota, Indiana, Arkansas, South Dakota, or North Carolina. These states offer the best conditions to start a business , according to Forbes Advisor.

What can I deduct for my small business at tax time?

(Almost) everyone knows that you can deduct entertainment and travel expenses as a small business owner. But you can also deduct software subscriptions, office furniture, and interest on small business loans, according to NerdWallet .

Taking the leap to start your own small business is just the first step on your entrepreneurial path. But you’re in good company. Nearly half of all U.S. employees are employed by a small business — and more than 80% of those small businesses are solo ventures , according to Forbes Advisor. There’s no better time than the present to start turning your dreams into reality.

Want to grow your new small business? Sign up for a Salesforce free trial .

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Brett Grossfeld is a Product Marketing Manager supporting Salesforce's CRM, data, and AI tools. He's written for multiple websites across various industries and interests, including tech, wellness, and modern customer experiences.

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3.2: Entrepreneurial Process

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Learning Outcomes and Task Summary

Learning Outcomes:

• Identify exciting entrepreneurial opportunities
• Evaluate exciting entrepreneurial opportunities
• Model the entrepreneurial process for the exciting entrepreneurial opportunities
• Create entrepreneurial planning documents

Task Summary:

Lesson 3.1.1: The Entrepreneurial Process: Part 1

Lesson 3.1.2: the entrepreneurial process: part 2, lesson 3.1.3: entrepreneurial planning: part 1, lesson 3.1.4: entrepreneurial planning: part 2, lesson 3.1.5: entrepreneurial planning: part 3, activity 3.1.1: sdg simulation, unit 3 assignment: your plan of action.

Successful entrepreneurship occurs when creative individuals bring together a new way of meeting needs and or wants. This is accomplished through a patterned process, one that mobilizes and directs resources to deliver a specific product or service to those in a way that is financially viable. While these could be 100% business ideas, they could also be concepts that are based in the spirit of altruism or non-profit. For innovative ideas that are strictly business concepts. sustainability can (and should) be embedded in the design of a product and operations by applying the criteria of reaching toward benign (or at least considerably safer) energy and material use, a reduced resource footprint, and elimination of inequitable social impacts due to the venture’s operations, including its supply-chain impacts.

Entrepreneurial innovation combined with sustainability principles can be broken down into the following four key elements, each of which requires analysis. Each one needs to be analyzed separately, and then the constellation of factors must fit together into a coherent whole. These four elements are as follows:

• Opportunity
• Entrepreneur/team

Successful ventures are characterized by coherence or “fit” across and throughout these steps. The interests and skills of the entrepreneur must fit with the product design and offering; the team’s qualifications should match the required knowledge needed to launch the venture. There needs to be a financially viable demand (enough people at a financially viable price) for the product or service, and of course, early adopters (those willing to purchase) have to be identified. Finally, sufficient resources, including financial resources (e.g., operating capital), office space, equipment, production facilities, components, materials, and expertise, must be identified and brought to bear. Each piece is discussed in more detail in the sections that follow.

Identify, Analyze, and Plan the Opportunity

As discussed in the last section, Opportunity Recognition is the active, cognitive process (or processes) through which individuals conclude that they have identified the potential to create something new that has the potential to generate economic value and that is not currently being exploited or developed and is viewed as desirable in the society in which it occurs (i.e. its development is consistent with existing legal and moral conditions). (Baron, 2004b, p. 52) Because opportunity recognition is a cognitive process, according to Baron (2004b), people can learn to be more effective at recognizing opportunities by changing the way they think about opportunities and how to recognize them.

The opportunity is a chance to satisfy the needs and desires of a certain group of people while generating returns that enable you to continue to operate and to build your organization over time. Many different conditions in society can create opportunities for new goods and services. As a prospective entrepreneur, the key questions are as follows:

• What is a need that is not being met?
• What are the conditions that have created an opportunity for my idea?
• Why do people want and need something new at this point in time?
• What are the factors that have opened up the opportunity?
• Will the opportunity be enduring, or is it a window that is open today but likely to close tomorrow?
• If you perceive an unmet need, can you deliver what the customer wants while generating durable margins and profits?
• How can I take on this venture while supporting the Sustainable Development Goals?

Opportunity conditions arise from a variety of sources. At a broad societal level, they are present as the result of forces such as shifting demographics, changes in knowledge and understanding due to scientific advances, a rebalancing or imbalance of political winds, or changing attitudes and norms that give rise to new needs. Certain demographic shifts and pollution challenges create SDG opportunities. When you combine enhanced public focus on health and wellness, advanced water treatment methods, clean combustion technologies, renewable “clean” energy sources, conversion of used packaging into new asset streams, benign chemical compounds for industrial processes, and local and sustainability has grown organic food, you begin to see the wide range of opportunities that exist due to macrotrends.

Make sure to answer the opportunity questions above in your Entrepreneurial Plan.

Identify, Analyze, and Plan the Market

What are you offering/doing/selling/contributing? New ventures offer solutions to people’s problems. This concept requires you to not only examine the item or service description but also further understand the group of people whose unmet needs you are meeting (often called market analysis). In any entrepreneurial innovation circumstance you must ask the following questions:

• What is the solution for which you want someone to pay?
• Is it a service or product, or some combination?
• To whom are you selling it? Is the buyer the actual user? Who makes the purchase decision?
• What is the customer’s problem and how does your service or product address it?

Understanding what you are selling is not as obvious as it might sound. When you sell an electric vehicle you are not just selling transportation. The buyer is buying a package of attributes that might include cutting-edge technology, lower operating costs, and perhaps the satisfaction of being part of a solution to health, environmental, and energy security problems.

Make sure to answer the market questions above in your Entrepreneurial Plan.

Identify, Analyze, and Plan the Entrepreneur & Entrepreneurial Team

The opportunity and the entrepreneur must be intertwined in a way that optimizes the probability for success. People often become entrepreneurs when they see an opportunity. They are compelled to start something to find out whether they can convert that opportunity into an ongoing source of fulfillment and potential financial gain. That means that, ideally, the entrepreneur’s life experience, education, skills, work exposure, and network of contacts align well with the opportunity. We have covered this in previous sections, so if you need to refer back to consider the role of the entrepreneur’s skills, abilities, and cognition.

Entrepreneurs sometimes act alone, but this can only take us so far. A good entrepreneurial plan, an interesting product idea, and a promising opportunity are all positive, but in the end it is the ability of the entrepreneur to attract a team, get a product out, and provide it to customers is the thing that counts.

Typically there is an individual who initially drives the process through his or her ability to mobilize resources and sometimes through sheer force of will, hard work, and determination to succeed. In challenging times it is the entrepreneur’s vision and leadership abilities that can carry the day.

Ultimately, led by the entrepreneur, a team forms. As the organization grows, the team becomes the key factor. The entrepreneur’s skills, education, capabilities, and weaknesses must be augmented and complemented by the competencies of the team members they bring to the project. The following are important questions to ask:

• Does the team as a unit have the background, skills, and understanding of the opportunity to overcome obstacles?
• Can the team act as a collaborative unit with strong decision-making ability under fluid conditions?
• Can the team deal with conflict and disagreement as a normal and healthy aspect of working through complex decisions under ambiguity?

If an organization has been established and the team has not yet been formed, these questions will be useful to help you understand what configuration of people might compose an effective team to carry the business through its early evolutionary stages.

Make sure to note who / what expertise is needed in your team as part of your Entrepreneurial Plan.

Identify, Analyze, and Plan the Resources

Successful entrepreneurial processes require entrepreneurs and teams to mobilize a wide array of resources quickly and efficiently. All innovative and entrepreneurial ventures combine specific resources such as capital, talent and know-how (e.g., accountants, lawyers), equipment, and production facilities. Breaking down an opportunity’s required resources into components can clarify what is needed and when it is needed. Although resource needs change during the early growth stages of an opportunity, at each stage the entrepreneur should be clear about the priority resources that enable or inhibit moving to the next stage of growth. What kinds of resources are needed? The following list provides guidance:

• Capital. What financial resources, in what form (e.g., equity, debt, family loans, angel capital, venture capital), are needed at the first stage? This requires an understanding of cash flow needs, break-even time frames, and other details. Even non-profits need to make money to stay afloat. Back-of-the-envelope estimates must be converted to pro forma income statements to understand financial needs.
• Know-how. Record keeping and accounting and legal process and advice are essential resources that must be considered at the start of every venture. Access to experts is important, especially in the early stages of making an opportunity happen. New opportunities require legal incorporation, financial record keeping, and rudimentary systems and resources to provide for these expenses need to be considered.
• Facilities, equipment, and transport. Does the venture need office space, production facilities, special equipment, or transportation? At the early stage of analysis, ownership of these resources does not need to be determined. The resource requirement, however, must be identified.

Make sure to note what resources are needed as part of your Entrepreneurial Plan

The Overall Process

The process of entrepreneurship melds these pieces together in processes that unfold over weeks and months, and eventually years if the business is successful. Breaking down the process into categories and components helps you understand the pieces and how they fit together. What we find in retrospect with successful launches is a cohesive fit among the parts. The entrepreneur’s skills and education match what the start-up needs. The opportunity can be optimally explored with the team and resources that are identified and mobilized. The resources must be brought to bear to launch the opportunity with an entry strategy that delivers the value-driven concept in a way that solves customers’ problems.

With all of these things in mind, documenting answers to the questions above, and the analysis undertaken to answer them is contained in an entrepreneurial plan. This is a document that you would use to plan out the details for the elements outlined above. Making sure you identify, analyze, and plan these elements is a great starting point, and to make sure this is all done really well, have a look at the principles below.

Entrepreneurial Plan Communication Principles

As Hindle and Mainprize (2006) note, business plan writers must strive to communicate their expectations about the nature of an uncertain future. However, the liabilities of newness make communicating the expected future of new opportunities difficult (more so than for existing organizations). They outline five communications principles:

• Translation of your vision of the venture and how it will perform into a format compatible with the expectations of the readers
• you have identified and understood the key success factors and risks
• the projected market is large and you expect good market penetration
• you have a strategy for commercialization, profitability, and market domination
• you can establish and protect a proprietary and competitive position
• Anchoring key events in the plan with specific financial and quantitative values
• your major plan objectives are in the form of financial targets
• you have addressed the dual need for planning and flexibility
• you understand the hazards of neglecting linkages between certain events
• you understand the importance of quantitative values (rather than just chronological dates)
• Nothing lasts forever—things can change to impact the opportunity: tastes, preferences, technological innovation, competitive landscape
• the new combination upon which venture is built
• the magnitude of the opportunity or market size
• market growth trends
• venture’s value from the market (% of market share proposed or market share value in dollars)
• Four key aspects describing context within which new opportunity is intended to function (internal and external environment)
• how the context will help or hinder the proposal
• how the context may change and affect the organization and the range of flexibility or response that is built into the venture
• what management can or will do in the event the context turns unfavorable
• what management can do to affect the context in a positive way
• A brief and clear statement of how an idea actually becomes a business that creates value
• Who pays, how much, and how often?
• The activities the company must perform to produce its product, deliver it to its customers, and earn revenue
• And be able to defend assertions that the venture is attractive and sustainable and has a competitive edge

Entrepreneurial Plan Credibility Principles

Entrepreneurial plan writers must strive to project credibility (Hindle & Mainprize, 2006), so there must be a match between what the entrepreneurship team (resource seekers) needs and what the resource providers expect based on their criteria. A take it or leave it approach (i.e. financial forecasts set in concrete) by the entrepreneurship team has a high likelihood of failure in terms of securing resources. Hindle and Mainprize (2006) outline five principles to help entrepreneurs project credibility:

• Without the right team, nothing else matters.
• What do they know?
• Who do they know?
• How well are they known?
• sub-strategies
• ad-hoc programs
• specific tactical action plans
• Claiming an insuperable lead or a proprietary market position is naïve.
• Anticipate several moves in advance
• View the future as a movie vs. snapshot
• Key assumptions related to market size, penetration rates, and timing issues of market context outlined in the entrepreneurial plan should link directly to the financial statements.
• Income and cash flow statements must be preceded by operational statements setting forth the primary planning assumptions about market sizes, sales, productivity, and basis for the revenue estimate.
• If the main purpose is to enact a harvest, then the entrepreneurial plan must create a value-adding deal structure to attract investors.
• Common things: viability, profit potential, downside risk, likely life-cycle time, potential areas for dispute or improvement

General Entrepreneurial Plan Guidelines

Many entrepreneurs must have a plan to achieve their goals. The following are some basic guidelines for entrepreneurial plan development.

• A standard format helps the reader understand that the entrepreneur has thought everything through and that the returns justify the risk.
• Binding the document ensures that readers can easily go through it without it falling apart.
• everything is completely integrated: the written part must say exactly the same thing as the financial part
• all financial statements are completely linked and valid (make sure all balance sheets validly balance)
• the document is well-formatted (layout makes the document easy to read and comprehend—including all diagrams, charts, statements, and other additions)
• everything is correct (there are NO spelling, grammar, sentence structure, referencing, or calculation errors)
• It is usually unnecessary—and even damaging—to state the same thing more than once. To avoid unnecessarily duplicating information, you should combine sections and reduce or eliminate duplication as much as possible.
• all the necessary information is included to enable readers to understand everything in your document
• For example, if your plan says something like “there is a shortage of 100,000 units with competitors currently producing 25,000. We can help fill this huge gap in demand with our capacity to produce 5,000 units,” a reader is left completely confused. Does this mean there is a total shortage of 100,000 units, but competitors are filling this gap by producing 25,000 per year (in which case there will only be a shortage for four years)? Or, is there an annual shortage of 100,000 units with only 25,000 being produced each year, in which case the total shortage is very high and is growing each year? You must always provide the complete perspective by indicating the appropriate time frame, currency, size, or another measurement.
• if you use a percentage figure, you indicate to what it refers, otherwise, the figure is completely useless to a reader.
• This can be solved by indicating up-front in the document the currency in which all values will be quoted. Another option is to indicate each time which currency is being used, and sometimes you might want to indicate the value in more than one currency. Of course, you will need to assess the exchange rate risk to which you will be exposed and describe this in your document.
• If a statement is included that presents something as a fact when this fact is not generally known, always indicate the source. Unsupported statements damage credibility
• Be specific. An entrepreneurial plan is simply not of value if it uses vague references to high demand, carefully set prices, and another weak phrasing. It must show hard numbers (properly referenced, of course), actual prices, and real data acquired through proper research. This is the only way to ensure your plan is considered credible.

Query \(\PageIndex{1}\)

The purpose of this assignment is to connect all of the dots that you have been learning about and engaging with over the past unit when it comes to the entrepreneurial planning process. Watch this video on developing a process map . You are going to develop your own process map outlining the steps you need to take to develop a robust and well-thought-out entrepreneurial plan. Have a look at the Unit 4 Assignment: Entrepreneurial Plan for more information on what you’re going to be building.

The submission should be methodical and outline the process you will go through (i.e. what steps you will complete), and the information sources you will need to fill in the gaps and fill out your plan. Your submission should include a process map diagram, and be about 250 words, which is one page double spaced, or it could be done as an infographic, or a two-three minute presentation. If you are doing this as part of a formal course and have a different approach that you would like to take for developing this assignment, please check with your instructor.

Text Attributions

The content related to how it all starts and the process steps was taken from “ Sustainability, Innovation, and Entrepreneurship” by LibreTexts (2020) CC BY-NC-SA

The content related to the opportunity identification cognition and the entrepreneurial plan was taken from “ Entrepreneurship and Innovation Toolkit, 3rd Edition ” by L. Swanson (2017) CC BY-SA

Baron, R. A. (2004b). Opportunity recognition: Insights from a cognitive perspective. In J. E. Butler (Ed.), Opportunity identification and entrepreneurial behavior (pp. 47-73). Greenwich, Conn.: Information Age Pub

Hindle, K., & Mainprize, B. (2006). A systematic approach to writing and rating entrepreneurial business plans. The Journal of Private Equity, 9 (3), 7-23.

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23 Formulation of Business Plans

Monica Bansal

    1.  Learning Outcome:

After completing this module the students will be able to:

• Understand the procedure of Formulation of a Business Plan.
• To have the knowledge about advantages of Creating a Business Plan.
• Describe the Nature and Scope of Business Plan.
• Clear Understanding of the Features of a Successful Business Plan.
• To know about the Procedure to Write a Business Plan
• Knowledge about the Various Elements of a Business Plan
• Understand how to Implement a Business Plan by the Entrepreneur

   2. Introduction

A business plan refers to a formal statement of plans of an enterprise. It explains business goals of the enterprise and means to achieve those goals. It seeks to address the strengths, weaknesses, opportunities, and threats of starting a venture. The business plan differs from enterprise to enterprise depending on various factors, such as complexity in organizational structure, types of products and services, and demand for the product. However, the basic elements of a business plan remain the same. The business plan is often an integration of all the functional plans such as finance, marketing, manufacturing, and human resources. It helps the entrepreneur in both short term and long term decision making.

In the words of Tariq Siddique, “If you are failing to plan, you are planning to fail.” The definition explains the importance of a plan to succeed.

David Gumpert has defined a business plan as, “It’s a document that convincingly demonstrates that your business can sell enough of its product or services to make a satisfactory profit and to be attractive to potential backers.” In the view of Gumpert, a business plan is essentially a selling document that convinces the key investors that the venture has a real potential to be successful.

The advantages of creating a business plan are as follows:

• Encourages individuals to take into consideration all the aspects of business .
• Helps in obtaining the opinion of trusted and experienced external advisors on initial plans. It helps to identify the weaknesses, missed opportunities, and unsupportable assumptions, which further help in improving the prospects, reducing the probability of rejections, and chances of operational failure.
• Helps in formulating a proposed budget, as it involves proper financial forecasting. This further helps in matching the results with projections and inducing corrective measures on time.
• Forms an important document for creditors and investors, as they would always refer the business plan before investing. An investor looks into the following 5Cs of an entrepreneurial venture while evaluating the business plan:
• Capital: Refers to the amount of money invested in the business by the entrepreneur
• Capacity: States whether the financial budget is realistic and sufficient
• Collateral: Refers to the security provided by the entrepreneurs
• Character: Refers to the trustworthiness of the entrepreneur
• Conditions: Signifies whether the environment is conducive for the purposed business.
• Helps in obtaining statutory permissions/approvals for starting a business.

    Thus, it is essential for an entrepreneur to create a realistic business plan. The business plan should ideally be prepared by the entrepreneur. However, he/she may consult advisors, such as lawyers, accountants, marketing consultants, and engineers, to prepare an accurate plan.

3.  Nature and Scope of Business Plan

A well-prepared business plan helps in gaining the trust of suppliers and various other parties and securing favorable credit terms. It states the vision, future plans of the enterprise, and products and services offered by it. This helps investors and lenders to take interest in the enterprise as both of them use the business plan to understand the new venture and relate it with the current market opportunities. Mark Steven, an advisor to small businesses aptly expressed the importance of the business plan in dealing with investors. In his words, “If you are inclined to view the business plan as just another piece of useless paperwork, it’s time for an attitude change. When you are starting out, investors will justifiably want to know a lot about you and  your qualification for running a business and will want to see a step-by-step plan for how you intend to make it success .”

However, the business plan is not a legal document for raising the required capital. When it comes to a solicit investment, a memorandum is also needed. An entrepreneur uses the business plan to create interest of investors in the enterprise and then follow up with a formal offering of memorandum to investors, who are willing to invest in the enterprise. Furthermore, it helps in communicating the entrepreneur’s vision to current and prospective employees of the enterprise. Thus, a business plan is used by both the insiders and outsiders, as shown in the following Figure:

Figure: Users of a Business Plan

Features of a Successful Business Plan

• Containing an executive summary, a table of contents, and chapters in the right order
• Exhibiting the right appearance and the right length-not too long and too short, not too fancy and too plain
• Providing a clear idea of what the founders and the enterprise expect to accomplish in the future
• Explaining the benefits of products and services to be given to customers
• Presenting hard evidence of the marketability of products or services
• Justifying the means that is selected to sell products or services
• Explaining and justifying the level of product development
• Providing the details of the manufacturing process and associated costs
• Portraying the partners as a team of experienced managers with complementary business skills
• Stating clearly how the entrepreneurs’ products are better than that of its competitors
• Mentioning the superiority of the team members
• Containing realistic financial projections
• Providing a well-organized oral presentation

    4.  Writing a Business Plan

Creating a business plan is the first step of the planning process of an enterprise. An enterprise needs to conduct lot of research to develop an effective business plan. Figure shows the essentials of an effective business plan:

Figure: Elements of a Business Plan

The elements of an effective business plan (as shown in Figure) are explained in the next sections:

The title page of a business plan includes the name of the business, date, and the name, address, and contact number of the entrepreneur or the concerned person. The cover page can be simple or complex depending upon the choice of the entrepreneur.

• Table of Contents

The structure of the table of contents may vary from one enterprise to another depending upon the scale and nature of business operation. An entrepreneur generally prepares the table of  content after adding all the features of the business plan. The table of content consists of main headings and sub-headings with related page numbers.

• Executive Summary

The executive summary is a brief summary of the entire plan, highlighting all important aspects of the plan in a concise and appealing manner. It contains basic information, such as the name of an enterprise and its location, nature of business, types of product or services, and financial requirements. The executive summary may also contain important points or news about the enterprise, which attract investors, suppliers, and other target audience. It is the most critical section from readers’ point of view because people generally go through this to decide whether to read other sections. The executive summary should not exceed 3-4 pages and should be short and comprehendible. It should provide the technical, marketing, managerial, and financial details of the venture.

• Description of the Business

The business description presents the details of the business opportunity and the strategy to capture that opportunity. It contains a detail description of enterprise’s background, country of origin, strengths of employees, stakeholders, products, and portfolio. The description of the enterprise comprises the historical background and current status of the enterprise as well as details about its products and services.

Different components of strategic management, such as enterprise’s vision, mission, profile, and external environmental objectives, need to be considered before creating a business plan. A comprehensive study of these components helps in designing effective plans for the future of the enterprise. A process of building these components in a systematic manner is called strategic intent.

Concept of Strategic Intent

Strategic intent is a process that helps the management team to set priorities, make decisions, and achieve the goals of the enterprise. These priorities, decisions, and goals are integrated to form the vision and mission statements of the enterprise. Following figure shows the process of strategic intent in an enterprise:

Figure: Strategic Intent

The importance of vision and mission statement is drawn in the following points:

• Infuses a common purpose throughout the enterprise. This statement helps in providing the direction of enterprise’s goal to managers and employees.
• Enables superiors to delegate authority to subordinates and ensure whether the targets are fulfilled.

    Product description involves information about the products or services offered by the enterprise. It helps customers to understand whether the product or service is as per their expectations. Important points to be included in product description are as follows:

• Product Specification: Includes characteristics of the product related to a particular industry. For example, if a product relates to the manufacturing industry, it should be contain the ISO trademark. The product specification includes information about patents, copyrights, and trademarks owned by the enterprise.
• Production Process: Includes information about the type of products manufactured by the enterprise. It also involves information related to inputs used to get the required output.
• Unique Selling Proposition (USP): Refers to the competitive advantage or uniqueness of a product that would help in attracting customers.
• Quality Assurance: Refers to the process of inspecting the quality of the product through various quality management system standards, such as ISI marks, ISO 9000:2000, Agmark, and Hallmark.
• Market Plan

A market plan describes how the product or service would be distributed, priced, and promoted. It involves the analysis the current market conditions and trends. The market plan involves critical marketing decision strategies and sales forecasting. Potential investors view the marketing plan as critical to the success of the new venture. Thus, the market plan should be comprehensive and detailed as much as possible, so that investors can clearly understand the goals of the enterprise and the strategies to be implemented to achieve these goals effectively. Marketing planning is an ongoing requirement for the entrepreneur, which serves as a road map for short-term decision making.

• Equipment and Material Description

An entrepreneur needs to provide a clear description of the equipment and materials required to carry on the operations of the enterprise. Equipment and materials include plant, machinery, and raw materials that act as inputs to produce the output (product). They form the most expensive purchases of an enterprise. An entrepreneur makes an advance payment to get customized some parts of the machinery as per his/her requirements. He/she should aim to achieve cost minimization and timely delivery of the materials while purchasing the materials and equipment. An entrepreneur should have good bargaining skills to get customized machinery at optimal cost.

• Operations Plan

An operations plan involves actions that need to be taken to make the efficient use of resources and processes. It includes information about the following:

• Capacity Planning: Determines the maximum amount of work that an enterprise can do in a given period of time. Generally, enterprises forecast the capacity utilization over the years and make targets to attain the final capacity utilization level. For instance, if an enterprise’s current capacity is 40% within one year and it aims to attain 60% of the capacity, then it needs to perform proper capacity planning and make judicious use of resources.
• Personnel: Refers to the human capital of an organization. The success or failure of an enterprise depends on the efficiency of its human resource. Therefore, the enterprise strives to adopt efficient human resource management system, so that the growth and development of employee is possible.

Therefore, operations planning provide a map for resource and personnel planning.

• Management and Organizational Plan

Management and organizational plan provides information background, skills, abilities, and competencies of an entrepreneur or the management team. It also contains information regarding the form of ownership of the enterprise and its organizational structure. For example, if an enterprise is running in partnership, the details of its partners, their names, and designations must  be provided in the management and organizational plan. In addition, the management and organizational plan should also contain description about roles, responsibilities, and authorities of individuals in the enterprise. This can be explained easily with the help of a tool called organizational chart.

Management plan also includes human resource policy and its strategies, such as recruitment and selection policy, promotion and increment, retention policy incentives, or motivation. Thus, management and ownership forms the most essential part without which the process of planning in an organization cannot be implemented.

• Financial Plan

A financial plan constitutes an important component of the business plan. It provides financial information and startup timeline for the business. An entrepreneur needs to raise sufficient amount of capital for starting a business. Businesses require capital to purchase fixed assets, such as land and machines, and to meet day-to-day expenses. In case of small enterprises, funds can be raised through own savings; however, in case of large enterprises, funds have to be raised by public, commercial banks, and financial institutions. Therefore, the entrepreneur is required to generate financial forecasts to raise finances. These forecasts help in calculating the amount of funds and debt financing required to carry on the business. These further help in planning the potential return on investment.

The financial portion of a business plan must be examined closely by all the partners and investors. Thus, accurate financial projections attract investors, lenders, and serve as a guide to future business decisions.

The importance of financial planning is shown in the following points:

• Acts as an integral part of corporate planning for the business
• Ensures adequate funds from various sources for smooth conduct of business
• Attempts to achieve a balance between the inflow and outflow of funds
• Ensures adequate liquidity throughout the year
• Leads to minimization of waste of resources

    Financing any new venture can be done in the following two ways:

• Debt Financing: Refers to an interest bearing investment that needs collateral security, for example, loans
• Equity Financing: Offers investor’s ownership to the extent of size of investment and does not need collateral security, for example, shares

    Financial decisions are required with respect to the following:

• The amount of long-term capital required
• The cost of raising funds
• Determination of optimum capital structure
• The estimation of return on investment

    Thus, these decisions involve making financial forecasts that require projections for three to five years. These projections include:

• Income Statement: Refers to a profit and loss statement, which shows the cash management of the enterprise by subtracting expenses from receipts.
• Cash Flow Statement: Shows all cash receipts and expenses. Cash flow is crucial for the survival of any business.
• Balance Sheet: Shows assets, liabilities, and retained earnings. It indicates the value of the cash position and owner’s equity at a given point.
• Break-even Analysis: Shows the volume of revenue from sales that are needed to balance the fixed and variable expenses. It is a no loss-no profit point.
• Key Financial Assumptions: Includes assumptions about expected cash flow in an organization, market share, and rate of return. For example, an enterprise can assume that its product would be able to capture 40% of the market and then can make plans and decisions about the investment and marketing strategies.

Financial forecasts are mostly set up on yearly basis. The yearly plans are divided into quarterly or monthly plans. These projections and forecasts form an essential part of a financial portfolio; therefore, it is required to make sure that they are valid, realistic, and accurate.

• Contingency Plan

A contingency plan mentions all the anticipated risks associated with a business and ways to mitigate those risks. One of the most important characteristic of an entrepreneur is that they are risk takers. Risks are the most important part of the business. Ignorance of the risks may lead to a negative impact on the operations or profitability of business. Risks can arise from the following two types of factors:

• Internal Factors: Refers to the controllable factors of an organization. For example, if the manufacturing plants of an enterprise are not operating at optimum efficiency, then the enterprise can correct it by revamping the operational structure of plants. These factors can be identified and corrected easily.
• External Factors: Refers to the factors that are beyond the control of an enterprise and may affect its financial condition. For example, threat of new entrants in business and uncertainties, such as natural disasters.

Every entrepreneur should have the ability to identify the risks and have readymade solutions to avoid the risks. The various types of risks faced by an entrepreneur are as follows:

• Economy Risks: Refer to the risk associated with the economy in which business operates. For example, inflation and recession.
• Industry Risks: Refer to the risk associated with the industry in which business operates. For example, competition and change in government policies
• Internal Risks: Refer to the risk unique to the business and are controllable in nature. For example, lack of funds and managerial skills.

The different measures taken by enterprise to mitigate risks are as follows:

• Risk Avoidance: Implies avoiding the activities involving risk. For example, an entrepreneur avoids the liability that he/she feels may affect negatively in future, if he/she is unable to pay it back.
• Risk Reduction: Implies using various methods to reduce risks. It lessens the possibility of loss from occurring. For example, enterprises use fire extinguishers to reduce the risk of loss arising from fire .
• Risk Transfer: Implies transferring the risk to the other person or party. It can be done by the purchase of an insurance contract, which helps in transferring the risk. For example, marine insurance covers the loss of damage of ships, cargo, and any transport or property by which cargo is transferred.
• Risk Retention: Implies accepting the loss when it occurs. All types of risks that cannot be avoided or transferred are retained, by default. This includes risks that are so large that they cannot be insured. For example, emergence of a war can lead to loss of property, which has to be retained by individuals. In most of the cases, property is not insured against war .

Every business involves a certain amount of risk. Therefore, an entrepreneur should have the ability to identify the risks, evaluate the critical risks, and make realistic contingency plans.

5.  Implementing a Business Plan

After developing the business plan, the next important step is to execute it. An enterprise communicates the progress of activities carried according to the plan, to its employees. This helps the enterprise to achieve its key objectives and mission. A business plan guides the entrepreneur throughout the entrepreneurial process. In the implementation phase, the entrepreneur arranges the essential resources, such as men, machine, and material, to achieve the set objectives. Next, he/she assigns tasks to employees to meet the goals and ensures that the assigned tasks are performed efficiently. Lastly, the entrepreneur ensures that objectives projected in the business plan are achieved effectively.

6.  Summary

In this module, you have learned the importance of developing a business idea before setting up an enterprise. An entrepreneur needs to take into consideration various factors, such as size and  location of the enterprise, before setting up an enterprise. In addition, the module has detailed upon the significance of generating a business plan and the procedure of implementing it. The various elements of a business plan are discussed in detail.

• Ahmad Khan Mukhtar (1992).Entrepreneurial Development Programmes in India. New Delhi. Kanishka Publishing House.
• Janakiram B, Raveendra P.V., & Srirama V. K. (2010). Role and Challenges of Entrepreneurship Development. New Delhi-110028: Excel Books.
• Prasain G. P. (2003). Entrepreneurship Development. New Delhi-110002: Jain Book Agency.
• Robert D Hisrich (2007). Entrepreneurship. New Delhi. Tata McGraw-Hill Publishing Company Limited.
• Trehan, Aplana (2012). Entrepreneurship. New Delhi-110002: Dreamtech Press.
• Vaish Kalpna (1993).Entrepreneurial Role of Development Banks in Backward Areas. New Delhi-110059. Concept Publishing Company.
• www.yourarticlelibrary.com/business/planning-business/…formulation…
• www.pccc.edu/home/pctc/documents5/businessplan_part_one.pdf
• www.ctpd-namibia.com/management…/business-plan-formulation-practi.
• articles.bplans.com/writing-a-business-plan/
• A business plan refers to a formal statement of plans of an enterprise. It explains business goals of the enterprise and means to achieve those goals.
• A well-prepared business plan helps in gaining the trust of suppliers and various other parties and securing favorable credit terms. It states the vision, future plans of the enterprise, and products and services offered by it.
• Creating a business plan is the first step of the planning process of an enterprise. An enterprise needs to conduct lot of research to develop an effective business plan.
• The executive summary is a brief summary of the entire plan, highlighting all important aspects of the plan in a concise and appealing manner.

More From Forbes

Top 5 essentials for new entrepreneurs starting a business.

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Top 5 Essentials For New Entrepreneurs

Being an entrepreneur is one of the most exciting and rewarding endeavors you can undertake. It offers the freedom to innovate, the opportunity to pursue your passion, and the potential for significant personal and financial growth. Because the path to entrepreneurial success is filled with challenges, it's crucial for new entrepreneurs to set themselves up for success by establishing a solid foundation from the start.

Having the right skills is crucial for setting your business up for success. These skills enable you to navigate the complexities of entrepreneurship with confidence and precision. Effective communication, strategic thinking, financial literacy , and marketing acumen are just a few of the essential competencies that can help you make informed decisions, manage resources efficiently, and adapt to changing market conditions. By honing these skills, you can build a resilient business, attract and retain customers, and create a sustainable growth strategy.

In essence, the right skills empower you to transform challenges into opportunities, driving your business toward long-term success.

Here are the top five essentials every new entrepreneur needs when starting a business:

1. clear vision and mission.

Your vision and mission are the cornerstones of your business. They define what you want to achieve and how you plan to get there. A clear vision provides direction and purpose, while a mission statement outlines your business's core values and goals. These elements not only guide your decision-making but also inspire your team and attract customers who resonate with your purpose.

Tip: Spend time refining your vision and mission. Make sure they are specific, achievable, and aligned with your personal values.

2. Comprehensive Business Plan

Ghost of tsushima is already flooded with negative reviews on steam, wwe smackdown results, winners and grades with stratton vs. belair, biden trump debates what to know as trump pushes for 2 more faceoffs.

A well-thought-out business plan is essential for laying out your roadmap to success. It should include your business goals, target market analysis, competitive landscape, marketing strategy, operational plan, and financial projections. A robust business plan helps you stay focused, secure funding, and measure your progress.

Tip: Use business plan templates and resources available online to structure your plan. Regularly update it as your business evolves.

3. Strong Financial Management

Don’t underestimate the importance of financial management . Sound financial management skills are crucial to build a financially stable business. This involves budgeting, forecasting, managing cash flow, and keeping accurate financial records. Understanding your finances allows you to make informed decisions, avoid unnecessary debt, and ensure your business remains profitable.

Tip: Consider hiring a professional accountant or using accounting software to keep your finances in order. Review your financial statements at a minimum of monthly to stay current on your business’s financial health.

4. Solid Marketing Strategy

A strategic marketing plan is vital for attracting and retaining customers. This includes understanding your target audience, creating a strong brand identity, leveraging social media, and utilizing various marketing channels to reach potential customers. Consistent and effective marketing helps build brand awareness and drives sales.

Tip: Invest in digital marketing tools and techniques such as SEO, content marketing, and email marketing. Track your marketing efforts and adjust your strategies based on what works best.

5. Supportive Network and Resources

Building a supportive network of mentors, advisors, and peers can significantly impact your entrepreneurial journey. These connections provide valuable advice, support, and opportunities for collaboration. Additionally, access to resources such as industry events, workshops, and online communities can help you stay informed and motivated.

Tip: Join local business groups, attend industry conferences, and engage with online forums. Don’t hesitate to seek mentorship and build relationships with experienced entrepreneurs.

The bottom line is that embarking on the entrepreneurial journey is both thrilling and demanding. By focusing on these five essentials—clear vision and mission, comprehensive business plan, strong financial management, solid marketing strategy, and supportive network and resources—you can set a strong foundation for your business. Remember, success doesn’t happen overnight. Stay committed, keep learning, and adapt as needed. With determination and the right tools, you can turn your entrepreneurial dreams into reality.

Melissa Houston, CPA is the author of Cash Confident: An Entrepreneur’s Guide to Creating a Profitable Business and the founder of She Means Profit . As a Business Strategist for small business owners, Melissa helps women making mid-career shifts, to launch their dream businesses, and I also guide established business owners to grow their businesses to more profitably.

The opinions expressed in this article are not intended to

replace any professional or expert accounting and/or tax advice whatsoever.

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Your Company's Legacy is at Stake Without Succession Planning — Do These 8 Things to Secure Your Future. So much entrepreneurial effort goes into starting and growing a business, yet one of the most overlooked issues is keeping it going beyond the founder. This article delves into eight strategies you can leverage to plan succession for your company.

By Chad Willardson Edited by Micah Zimmerman May 15, 2024

Key Takeaways

• Effective business succession planning is not like writing your final chapter in the business book and closing the book, but more like preparing it for a sequel.
• By planning your exit as strategically as you led your entrance, you solidify your legacy and your business's future.

Opinions expressed by Entrepreneur contributors are their own.

So much entrepreneurial effort goes into starting and growing a business, yet one of the most overlooked issues is keeping it going beyond the founder . There are so many reasons it's not the top thing on a founder's priority list, and yet the saddest thing they'd never want to see is for all their years and decades of work to one day go down the drain.

Business succession planning is a process that ensures continuity beyond the founder's work life. This is part of a strategic plan for any forward-thinking leader who wants their clients, customers and team members to continue to thrive beyond their working life.

Business succession planning (BSP) differs from business to business depending on their size and their goals. Small businesses often have limited resources and are family-owned, which often entails changing the ownership and not just the leadership. With family-owned businesses, you face more than simple financial and business decisions because of the close relationships at home. For larger organizations with more complex structures and diversified workforces , the approach is usually very formal, involving a board of directors to identify the right fit for future leadership teams.

BSP may be a complex topic and endeavor, with a long list of considerations to ensure the vision and long-term goals of the business remain forward-driven. Regardless, here are eight tips you should consider.

Related: How Successful Entrepreneurs Use Doubt to Drive Growth

1. Align your succession plan with your goals

Knowing where you want to be 10 or 20 years from now is just as crucial as planning how to achieve it now. This is to ensure your business is headed in the right direction, with or without you in the picture. Think about whether you want to retire easily, knowing you've passed on the responsibilities to a trusted family member or a long-term executive. Or maybe you want to look into a merger with someone already succeeding in your industry. These decisions don't develop overnight, more so that they don't ripen in the next couple of years. Hence, gradual planning and assessments along the way are essential. Your goals may change, and so will your succession plan.

2. Define clear ownership roles

A common hurdle in succession planning is answering the question, "Who gets the keys?" Only this time, it's your business that's at stake. You have to identify key people who have the potential to take over or be a part of the leadership once you decide to exit or, worse, pass away. Create a clear roadmap of how you want to develop the skills of these people to hit the ground running and how decisions could be made in your absence. However, ensure that you keep everyone on the same page about ownership roles to avoid internal conflicts so the transition — before and after — is smooth. This is especially critical in a family-owned business; the clearer your ownership plan, the more likely there will be peace in your family once the transition begins.

Related: The 4 Roles of Accountability Within Your Company

3. Value your business, protect your assets

One of the most crucial aspects of BSP is getting a crystal clear picture of your business's value. This will guide you in strategizing the areas of estate planning or tax implications, as well as setting up potential buy-sell agreements. However, valuation is just the tip of the iceberg. You have to protect your assets and safeguard your intellectual property, which is the lifeblood of your business.

Additionally, make sure there's enough financial backing during the transition to support you and your successor. Your successor likely doesn't have the same level of financial resources as you do, and this is an issue to consider. Lastly, protecting your business relationships can greatly contribute to your success when future leaders take responsibility.

Related: 1 in 10 Leaders Say Succession Planning Is Not Worth the Time and Money It Costs — Here's Why They're Wrong.

4. Develop a comprehensive transition plan

Your company's game plan for a successful leadership transition lies in a detailed ownership and management handover. This should cover operational, legal, and financial changes and should have much of the plan in writing. This documentation should also include a comprehensive guide on how to overcome potential roadblocks, how to make decisions, who has votes, and what the transition process looks like. This will ensure that your business remains stable and your legacy intact.

5. Encourage open communication

Everyone involved should be in the loop. Create a space for open dialogue talking about their aspirations, concerns, and reservations. Share your vision and your goals for the future of your company. This initiative should establish a sense of ownership and buy-in for the plan.

This way, you can reduce resistance and cultivate a more collaborative environment that will make the transition easier and smoother. This strategy doesn't simply pass on information, but it helps create some engagement and helps them remain invested in your company's future.

Related: How to Communicate More Authentically and Effectively

6. Seek expert advice

Naturally, you may want to do everything alone in this succession planning journey. After all, you started the company, and nobody knows it better than you. But remember that you can only do so much on your own. It's tempting to do it all by yourself because you are more comfortable navigating and sharing confidential information. Still, you don't want to go rogue dangling on monkey bars without safety nets. Consult BSP pros or build your A-team experts. These advisors can help you navigate financial intricacies and legal frameworks more efficiently, with greater attention to identifying relevant regulations and potential hurdles.

7. Execute with a clear plan

A blueprint — your comprehensive transition plan — is not yet everything. Think of a "launch countdown" where milestones are clearly articulated within a specific timeline. Having a clear plan with timelines encourages accountability and progress toward your end goal. Assign ownership of specific steps and ensure you thoroughly review them regularly as a leadership team until you're confident that the transition will go smoothly.

8. Learn from successful examples

Many transitions and successions have succeeded in both small and large companies. Strive to learn by benchmarking your BSP with companies that have successfully executed theirs. For example, Microsoft transitioned from Gates to Ballmer . Ballmer has been with Microsoft for over two 20 years, which gives him an upper hand on the intricacies of the company's processes and day-to-day operations. He was an internal talent who the company supported and helped grow, which made the transition less risky and successful. Talk with other entrepreneurial peers and discuss what they're planning for their succession.

Effective business succession planning is not like writing your final chapter in the business book and closing the book, but more like preparing it for a sequel. While your approach will depend on the size and complexity of your business, proactive planning remains the core principle to ensure your vision doesn't fade with your exit. This may be 20 years away for you or only a couple of years in the future. Either way, keep your approach light and flexible while taking the process seriously, and don't hesitate to reach out to experts for additional guidance to ensure that your transition is smooth. By planning your exit as strategically as you led your entrance, you solidify your legacy and your business's future.

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How founder CEOs can evolve their board and scale their business

EY Americas Center for Board Matters Leader

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Diverse perspectives, skill mixes and experiences are key..

• Founder CEOs who are intentional about shaping their company’s board are better positioned for success.
• Determining the right mix of skills and experience needed to drive the company’s ambitions is a crucial step in the board search process.
• Diversity remains a central focus in board recruitment, not only from a social equity perspective but also because diverse teams perform better.

N o matter where founders are on the entrepreneurial journey, the composition and role of their company’s board of directors are constantly evolving as the company’s lifecycle and funding stage progress. From startups in need of an advisory board’s guidance on business model changes to more established enterprises that seek to form a corporate board that can help scale operations, founder CEOs must take a strategic approach to the board search process to achieve successful board placements.

Board culture and structure

For founders who are looking to establish or enhance their board, there are several key considerations to building an effective board . First, they should be intentional about fostering the right board culture from the very beginning by seeking out candidates whose values and experience align well with the organization’s culture. Bringing in a variety of perspectives and skill sets (including an entrepreneurial mindset, particularly for new and emerging companies), enabling constructive dialogue around tough issues, and recruiting members with both an enterprise view and a cross-industry view will be essential. Experience and knowledge around scaling for growth are also crucial for board candidates.

Founders should also consider what type of board they truly need. For many, the traditional board of directors structure will be too large and complicated to address startup governance, strategy and other issues. Thus, leveraging a smaller advisory board to bring in external perspectives or adding one independent board director might be the most practical approach for early-stage companies. Those who plan to pursue an IPO in the future will also need to contemplate the board’s committee structure , audited financials, protocols around independent directors and much more. Also, as new and emerging companies grow, founder CEOs should focus on evolving the board to serve as a strategic asset. For example, while members of their personal network or company funders may have initially served as directors early in the company’s lifecycle, founder CEOs often later need to pivot by bringing in directors who can help scale the company, mitigate risk and perform other key strategic functions.

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The effective search process

Navigating the board candidate search process strategically is also crucial. “I don’t think it’s ever too early to start thinking about who could be helpful to your company in an advisory or board capacity,” says Lily Chang, retired senior advisor, Leonard Green & Partners who also serves on multiple boards. Fortunately, there are several tools and resources available to support these efforts. For example, conducting a board matrix exercise can help companies map out the core competencies needed and experience desired while also avoiding skill redundancies across board seats.

Some organizations also find it helpful to establish a board search committee. In that scenario, it’s important to bring a disciplined approach from the outset by determining a regular meeting cadence and defining decision-making protocols and authority. These bodies should also be mindful of creating a positive experience for candidates through consistent and transparent communications, which benefits not only board candidates but also the reputation of the company.

“You really want to keep it small and selective and move through the process in a disciplined manner,” says Alexis Hennessy, a partner at Heidrick & Struggles who specializes in board recruiting within the tech industry. The group also agreed that regardless of which methods a company leverages in seeking out new board members, its CEO is almost always heavily involved.

DEI and other considerations

The conversation around board diversity has grown complicated. On one hand, regulators and investors have increasingly outlined expectations around gender and racial diversity for boards, often positioning this topic as a crucial pillar of environmental, social and governance (ESG) matters. At the same time, a rising chorus of detractors have argued that these measures are bad for business, citing the Supreme Court’s 2023 decision to end race-conscious college admissions. The reality on the ground, however, is far more nuanced.

“Most publicly traded companies we’re seeing are taking matters into their own hands and holding themselves accountable for 40% of diversity on boards,” Hennessy says from an anecdotal perspective. And according to Jack Flug, a managing director with Marsh who leads its Financial and Professional Liability practice, the shift in diversity-conscious board recruitment activities we’re seeing now is likely only temporary.

Founders and other company stakeholders who continue to prioritize diversity, equity and inclusiveness (DEI) need to think differently and be creative in sourcing board candidates. For example, reaching out to accounting firms, investment banks, affinity groups and law firms in their sphere can be a great way to find diverse candidates, says Cecyl Hobbs, an executive director with Russell Reynolds Associates who advises organizations on an array of board matters. They also need to hold their search firms accountable by validating the diversity of these firms’ leadership and networks.

Hobbs adds that the importance of board diversity extends far beyond the regulatory realm: “When you’re thinking about winning the talent war, people looking to join a company are going to look at the board composition. They’re going to look to see the C-suite composition.” However, Hobbs notes that companies will need to be more strategic about building diverse boards: “One has to question, what is the business value? What is the rationale for bringing diversity to the board, and how do we then translate that into the kind of board members we’re looking for?”

“Indeed, the EY Center for Board Matters team works with our clients (as appropriate) to focus on diverse skill sets first, which often reveals the need for more diverse board candidates,” says Dan Clifford, EY Americas Center for Board Matters Board Network Leader.

Board service today also involves an even larger risk management effort, with individual board members now potentially liable in derivative actions and shareholder class action matters. For this reason, companies will also need to obtain directors and officers liability insurance to enable directors to focus on their duties. “It allows the board to do its job,” Flug says.

Assembling the right board with a diverse mix of skills and experience can make all the difference in a company’s success. Founder CEOs who take a hands-on approach to identifying, vetting, creating positive experiences for and onboarding highly talented board candidates with an eye toward scaling the business to drive growth will be rewarded with valuable stewardship as their company matures.

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