• Announcements
  • Scholarships
  • Student Affairs Front Office

Frequently Asked Questions

How long does it take before a decision on my application is issued.

It generally takes about 4 to 6 weeks from the date on which you are informed that your application is complete until you receive a decision. If additional information is required during the application process it may take a little longer. Please make sure your application is complete and is submitted as early as possible.

Once a decision on your application has been made, you will receive a formal statement from the faculty by email.

  • Application & admission

What is the selection procedure for programmes with limited places (numerus fixus)?

Because of their popularity, some bachelor’s programmes are oversubscribed. For these programmes, a limit has been set for the number of students that can be allocated a place. This is known as a 'numerus fixus'. This means that even if you are admitted to the programme, you are not guaranteed a place. You must also be allocated a place on the programme via a selection procedure.

  • You can find an overview of all numerus fixus study programmes here . 

Take careful note of the  application deadlines  for numerus fixus programmes as these are generally earlier than those for other types of study programme.  For further explanation see  Admission requirements - Programmes with limited places .

I am a future master’s student and cannot submit the requested academic records before the visa / residence permit deadline. What should I do?

  • 1 June: programmes starting in September
  • 1 December: programmes starting in February 
  • Submit all your other visa/residence permit documents and pay the visa/residence fee.  
  • In the uSis visa portal, also upload a personal statement explaining which academic records are late, why, and when you can provide them.
  • A certified copy of your most recent transcript, and
  • A statement confirming your predicated grades and expected graduation date (which must be before the start date of your studies). Permitted submission methods:
  • By post to Leiden University Admissions Office postal address in a sealed institution envelope; or
  • Sent from an official email address that is currently in use by your institution.
  • The sender must be a staff member who is authorised to issue academic records. 
  • The name and position of the staff member sending the email must be clearly stated.
  • The email must state your full name and uSis application number. Note: if we are not able to verify the authenticity of the email address or sender (via the institution website or direct contact), we cannot accept documents sent by email.
  • Chinese academic records only: upload verification reports of your ‘transcript to date and ‘student record report’ in Chinese and in English in the uSis application portal under ‘other documents’.
  • Before the standard visa/residence permit deadline: submit all your other visa/residence permit documents and pay the visa/residence fee.
  • By 1 August (September starts) or 15 January (February start): make sure Leiden University receives the missing academic records.
  • If your academic records will only be available after 1 August/15 January, send a mail to [email protected] to request instructions. 

How do I request a Statement of registration (enrolment)?

  • Log into uSis using your student number. 
  • Click on the 'Communication' tile.
  • If you do not see the message you are looking for, click on the little x in top-right corner of your screen.
  • Click on ‘Your registration is final’ to download your Statement of registration.

I am a future bachelor’s student and cannot submit the requested academic records in time for the visa / residence permit deadline. What should I do?

  • Submit all your other visa/residence permit documents and pay the visa/residence fee.
  • By 6 July: make sure we receive the missing academic records*. *IB students: we will verify your results after they are released on (or shortly after) 6 July. This will be in time to meet this deadline. 
  • Submit all your other visa/residence permit documents and pay the visa/residence fee, and
  • Send an email to: [email protected] to request instructions concerning your academic records.
  • By 1 August: make sure we receive the missing academic records.
  • If your academic records will only be available after 1 August*, send an email to [email protected] to request instructions. *Exception: UK A-level results can be submitted later in August, as soon as they are released .  

When and how must I submit digital and certified copies of my academic records to the university?

When applying  When you apply for admission to a degree programme, you only need to upload digital copies of your academic records in the online application portal (uSis). Certified copies are not yet required. Upon admission Upon admission you will be notified of the following via uSis:  

  • Which additional (certified or digital) academic records you must submit.
  • The stipulated method of submission.
  • The deadline for submission.
  • Download your official decision statement (via uSis) and read it carefully. Take note of your admission conditions and the deadlines for meeting them. 
  • On the uSis 'decision' screen: upload digital copies of all items stated in your conditions using the ‘Upload your documents’ button.
  • Check if there are additional submission instructions  stated on your decision statement. These might be e.g. submitting certified copies by post or arranging online verification. Follow the instructions carefully! For documents by post, check who must issue them and how they must be sent. 
  • Only submit items via the method(s) specified in your decision statement. Items submitted via other methods cannot be accepted.
  • There is no need to send items via multiple methods unless this is requested. For example, if you are instructed to arrange online verification only, you do not need to also send items by post.  

Questions? If you are still unsure when and how to submit your academic records after admission, send a mail to the bachelor admission team:  [email protected] , or master admission team:  [email protected] . Also see the following FAQ

  • What is a certified copy?

What counts as proof of sufficient funds for my visa/residence permit request?

When we apply for your visa and/or residence permit, we will ask you to demonstrate that you have sufficient funds for both your living expenses and tuition fee by uploading the following in the visa/residence permit portal (uSis):   

Sufficient funds for living expenses

  • Transfer sufficient funds for living expenses to Leiden University then upload proof of the transfer, OR
  • A bank statement in your name showing sufficient funds, OR
  • A scholarship letter.

Sufficient funds for tuition fee

  • If you will pay your own tuition fee: a bank statement in your name showing sufficient funds.
  • If a scholarship provider will pay your tuition fee: a scholarship letter.
  • A written statement issued by your sponsor, confirming they will pay your tuition fee, preferably using this template .
  • A bank statement in the sponsor’s name that meets all the criteria listed in the Visa and residence permit instructions manual . 

Strict criteria for bank statements and scholarship letter The Dutch immigration department sets very strict criteria for bank statements and scholarship letter. If your statement or letter does not meet all criteria, we will ask you to submit a new one or transfer the funds instead. This will significantly delay your request For full details of financial requirements for visa/residence permit applications, read the Visa and residence permit instructions manual

Can a parent or sponsor provide the ‘proof of financial means’ for my visa/residence permit?

Living expenses Leiden University does not accept a bank statement in another person’s name for living expenses. If you wish to prove that you have sufficient funds for living expenses by submitting a bank statement, the statement must be in  your own name . See all criteria for bank statements in the Visa and residence permit instructions manual . If a family member, or sponsor covers your living expenses, they can either transfer the funds to a bank account in your name, or transfer the funds directly to Leiden University. Please note that living expenses can only be refunded to a Dutch bank account in your name (the only exception is if you choose to cancel or defer your application). Sufficient funds for tuition fees We are able to accept proof of sufficient funds for tuition fee payment from a sponsor or family member. This should consist of: 

  • A bank statement in the sponsor’s name that meets all the criteria listed in the Visa and residence permit instructions manual .

I am an international student and have requested housing via uSis. When will I hear more?

Two weeks after the housing application deadline, you will receive an email letting you know whether:

  • you applied in time and will soon be given access to the housing reservation portal, OR
  • too many students applied before you, so you can choose to request a refund of the housing fee, or be put on a waiting list in case any other students withdraw.
  • Housing via Leiden University

Who should I contact with questions about ICT facilities, e.g. ULCN, Brightspace, uMail?

Many solutions for ICT problems can be found on our website and in our manuals. Often you can solve a problem easily yourself by checking the information available online. ICT Helpdesks

  • The major computer halls and various faculties have their own ICT helpdesks, which are open during office hours. These can be found on the ICT Support webpage.
  •  You can also contact the Helpdesk ISSC (ICT Shared Service Centre), either via email or phone: [email protected] / +31 (0)71 527 8888.
  • ICT support
  • ​ ICT manuals

Contact form

Your study programme.

  • Timetable and academic calendar
  • Binding study advice (BSA)
  • Courses and exams
  • Books and readers
  • Thesis and papers
  • Minors and elective credits
  • Internship and research
  • Safety instructions
  • Contact and advice
  • Welcome to Leiden University

Support and well-being

  • Study guidance and support
  • Health and well-being
  • Dignity, respect & integrity
  • IT-facilities
  • Study and co-working spaces
  • Printing and copying
  • Other facilities

Extra study activities

  • Studying abroad
  • Honours education
  • Summer & winter schools
  • Extra online courses
  • Double degree

Internships & careers

  • Prepare for your career
  • Workshops & career events
  • Internships and research
  • Entrepreneurship
  • Job vacancies

Alongside your studies

  • Board membership
  • Student participation
  • Associations
  • Sport & recreation

Administration & organisation

  • Your student registration
  • Tuition fee
  • LU-Card and student cards
  • Changing your personal data
  • Complaints, appeals and objections
  • Money matters during your studies
  • Immigration and residency
  • Leiden University

student desk leiden university

Student support page for the reservation of study spots

Quickstart guide.

Click here for a guide on how to reserve a study space.

Klik hier voor een guide over het reserveren van een studieplek.

Reservations

I get an "Internal server error"

You were probably enrolled again last year for a different course or with a different e-mail address. It may also be that you work part-time for the university, or were previously registered as a guest.

If changes have been made to your account, then this may mean that we no longer correctly recognise your account and e-mail address. If this is the case, then send an e-mail to [email protected].

I get an "Account already exists"

Why can I only make a single reservation per day, even if they are for different buildings?

One of the principles of SharedDesk is to share the limited number of available study desks fairly between the students. Part of this fair use policy is that we have agreed that each day, each student can only make a single reservation for a maximum period of 5 hours.

As soon as your reserved period has  expired, you can make a new reservation.

I am a PhD student/employee/alumnus/guest and want to reserve a study desk.

Only students who are registered as students in ULCN can reserve places. However, there are several places that can be used without a reservation. All study places have stickers. The study places with white stickers can be used freely all year round. Places with a light blue sticker can only be used freely outside the exam period.

All libraries have a number of white sticker desks that anyone can use without a reservation. A number of white  sticker desks are available at the UB Witte Singel site on the Entrance 1 floor, but there are a limited number of places at other locations too.

For more information about the examination periods, see the library website.

How can I see which workstations are available at which times?

If you would like to know if there is still room at another time slot, click on the calendar icon and change the date and time. You have the option to view the availability of the same day and the two days after, as you cannot book further in advance.

I can no longer make a reservation, and/or can no longer see a timeslot to select.

From 24 August 2021, study desks can only be reserved by students of Leiden University. The following groups cannot make a reservation: employees, alumni, guests and doctoral students.

How do I reserve a study desk?

Click here for the Quickstart Guide to reserving a study desk.

Where can I find my reservations?

In the mobile screen, you can find ‘my reservations’ by clicking on the three lines. In the desktop screen, you can find ‘my reservations’ in the main menu at page top.

I cannot see any data, or else the system is working strangely.

As a security measure, you are logged out after a certain time. If refreshing the page doesn’t work, then try to login again.

I want to reserve a study desk for a month ahead, but I can’t.

Study places can be reserved for the same and the next day. You can make a maximum of one reservations per day for a maximum of 5 hours. Once this reservation has expired, it is possible to make another reservation.

I have reserved a study place and have received confirmation. What should I do with this?

Save the confirmation, it must be shown at the location. Show your confirmation via a smart device upon entering the location. Don’t have a smart device? You can also print the confirmation.

I want to change or delete a reservation.

Go to “my reservations” on your desktop. You will find this at the top of the page in the main menu. Look in the application on your mobile “my bookings” here you can delete reservations. You cannot change reservations.

I have already reserved a study desk, but want to reserve another desk for later the same day.

Currently, you cannot have more than one reservation per day. As soon as your reserved period ends, you can make a new reservation.

When I want to reserve a study desk, I get the message "Reserving this desk is not allowed between the requested times". Why can’t I reserve a desk?

Is there an application available for SharedDesk?

Students can download the application at the Apple store and Google playstore.

https://apps.apple.com/nl/app/okku/id1422393974

https://play.google.com/store/apps/details?id=io.okku.okku_dashboard_flutter

Where can I log into the system?

You can login on this page using your personal ULCN account.

How can I get an account?

You can use your personal ULCN-account.

Reservation confirmation

After booking a desk, you receive a confirmation by e-mail. If you haven’t received it, then you can also retrieve the confirmation from ‘my reservations’. Click on ‘my reservations’. Here, you will find all your reservations and the accompanying confirmation links.

I am being asked to show my reservation confirmation - why is this?

In some situations, you will asked to show your reservation confirmation on-site. You can always find your reservation confirmation under ‘my reservations’. You may need to do so, for instance, because another student who has not reserved your desk is sitting at it, or because your reservation has been automatically cancelled because you did not check in within half an hour of it starting. See also: checking in and automatic cancellation.

Checking in and automatic cancellation 

How can I check in?

For library locations with doors/gates, you check in automatically by presenting your LU Card; at other locations you do so by scanning the QR code.

I can’t (yet) check in at my desk, why is this?

You can check in from a time 15 minutes before your reserved period starts until 30 minutes after it starts. If you are too late, then your desk reservation will be automatically cancelled and released so that another student can reserve it.

Why has my desk reservation been cancelled?

I want to cancel my reservation - how do I do this?

You can only cancel your reserved period before it starts. If the reserved period has already started, then it can no longer be cancelled. If you fail to check in, then your reserved period will be automatically cancelled 30 minutes after it starts.

Can I check out too?

It is not possible to check out. The reservation ends when the reserved period ends.

Help! The automatic check-in at the library locations with the gates does not work?

Check-in is done automatically at the library locations when you use your LU-Card at the gates. This process has a processing time of + – 30 minutes, after which the check-in is visible in SharedDesk. If you leave the library via the gates within 30 minutes, your check-in  will be canceled.

Why can’t I reserve all the study desks?

There are three types of individual study desks:

  • Study desks that you  always  have to reserve. These are usually study desks with a PC. You can recognise them by the dark blue sticker.
  • Study desks that you only have to reserve during  exam time . You can recognise them by the light blue sticker.
  • And thirdly, study desks that you  never  have to reserve, not even during  exam time .  You can recognise these by their white sticker.

Study desks may have already been reserved, or else cannot be reserved, due to applicable measures or circumstances (such as malfunction or maintenance).

I see in the system that a desk has been reserved, but when I get there I find an empty chair. How can this be?

If students fail to use a reservation, then we call this a ‘no show’. There can be a number of reasons for this:

  • The student has not (yet) arrived at the study desk. This is possible because students may still arrive up to half an hour after their reserved period starts;
  • The student is not at his/her desk, possibly temporarily;
  • The student has made a reservation, but is not using it and hasn’t cancelled the reservation.

May I sit in another student’s reserved spot if he/she doesn’t turn up?

No, you must use the desk that you reserved, because the student may still turn up in a while. If the student has failed to check in half an hour after the reserved period starts, then the desk is automatically released and can be reserved again.

Can’t the university cancel the reservation if a student fails to turn up?

If the student has failed to check in half an hour after the reserved period starts then the reservation is automatically cancelled. For library locations with doors/gates, you check in automatically by presenting your LU Card; at other locations, you do so by scanning the QR code. If this is the case, then the system releases the study desk again after half an hour. The student is informed of this by e-mail.

Ik heb een andere vraag

Student Email address *

Did you get an error message? If yes, which one?

Used browser and device *

Which spot and at which time did you try to reserve?

Your question *

We use your personal data to get in contact with you. *

student desk leiden university

Service desk

Central point.

The Service desk is the central point of contact for all your questions, requests and complaints about facilities and services, maintenance and failures. Their r esponsibilities include among others: health and safety issues; audio visual equipment; issues concerning classrooms such as additional reservation of classrooms; access (LU-card). The Servicedesk is located on the second floor in Wijnhaven .

  • Regulations
  • Assessment Reports

Humanities Student Information Desk

You can visit the Humanities Student Information Desk for questions concerning:

  • registration core curriculum courses
  • PhD applications (more information on how to apply )
  • official transcripts
  • opportunities to follow courses if you are not a bachelor or master student ( Contract and à la carte )

You can find the Student Information Desk in the main hall (ground floor) of the Lipsius building.

Visiting address: Cleveringaplaats 1 2300 RA Leiden Phone: +31 (0)71 527 6485 Email: [email protected] 

Application procedure for (research) master's

Please contact the Faculty Admissions Office for questions about the application procedure for (research) master's programmes. You may also refer to the master's website .

Application procedure for bachelor and Colloquium Doctum

Please contact the Front Office Student Affairs Plexus .

  • Announcements
  • Research funding

Lipsius Building

Service desk WSD

Opening hours.

Service desk WSD is responsible for the locations Lipsius, Arsenal, P.N. van Eyckhof, Johan Huizinga, M. de Vrieshof, Reuvensplaats, Van Wijkplaats, University Library and P.J. Veth Building. The University service desk is the central point of contact for all your questions, requests and complaints about facilities and services.

WSD form Room reservation Overview rooms

To cancel or change your reservation, contact  [email protected] .

The service desk is the central point of contact for all your questions about facilities and services, such as:

  • Health and safety issues
  • Audio-visual equipment
  • Printed products, copying and printing
  • Applying for or changes in name plates
  • Information about rooms
  • Issuing keys
  • Company bicycles
  • Maintenance and failures

The service desk is responsible for making sure that your report ends up in the right place and is implemented or complied with. You will also receive feedback on your report.

Please report any failure to buildings or equipment to your building’s service desk. If your building does not have its own service desk or when the failure happens outside working hours, please contact via  Reporting incidents . 

Human Resources

  • Working hours
  • Business travel
  • CAO and regulations
  • Individual Choices Model
  • Terms of employment in short
  • Registration and contract
  • Practical issues
  • International staff
  • University doctor
  • Working with a functional limitation
  • Mental fitness
  • Work pressure
  • Leiden Healthy University
  • Self Service
  • Confidential counsellors and complaints committees
  • PSSC Service Point
  • Service Centre International Staff
  • Immigration and formalities
  • Social life and settling in
  • Taxes and social security
  • Getting around
  • Frequently asked questions
  • Career guidance and mobility
  • Teacher development
  • PhD candidates and postdocs
  • Code of conduct
  • Recruitment and selection
  • Diversity and inclusiveness
  • P&D interviews
  • Continuing education rules and regulations
  • Confidential counsellors
  • Staff ombuds officer
  • Complaints committees
  • Collective insurances
  • Unfit for work
  • Unemployment

Finance & Procurement

  • Expense claims
  • Other allowances
  • Invoice payments
  • Sales invoices, credit notes and receiving payments
  • Payments without an invoice (by bank transfer, VVV gift card or cash), taxable remuneration (IB47)
  • Payments to research participants
  • Conferences and seminars
  • Framework contracts
  • Procurement procedures
  • Service portal
  • Research equipment
  • Real estate
  • University finances
  • Financial planning and control cycles
  • Regulations and guidelines
  • Working for third parties
  • Financial project management
  • Department Financial Economic Affairs
  • FSSC Service point
  • Controllers
  • University Procurement
  • Audit department
  • Synchronising mail and calendar
  • Printing and copying
  • Software and online tools
  • Forgotten your password
  • Activating and managing your account
  • Additional authentication
  • Applying for a guest/external account
  • Office 365 and OneDrive
  • Microsoft Teams
  • Remote workspace
  • Secure online workspace from home
  • Application forms
  • Helpdesks and contact
  • Maintenance and incidents
  • Research data
  • IT and education > go to Education
  • General Data Protection Regulation (GDPR)
  • Archive management
  • Personal data
  • Working securely online

Buildings & Facilities

  • Workplace in the office
  • Reserving workstations
  • Requesting facilities for working from home
  • Laboratories
  • Environmental awareness at work
  • Post and Transport
  • Breastfeeding and quiet rooms
  • Reserving rooms
  • Service desks and receptions
  • Management and maintenance
  • Floor plans and house rules
  • Construction projects
  • Ordering catering
  • Faculty Club
  • Restaurants and bars
  • Vending machines
  • Event locations
  • Reporting unsafe situations
  • ERO coordinators
  • Health and safety coordinators
  • Servicedesk and receptions
  • Blended learning
  • AI in education
  • Digital tools
  • Tools for interactive learning
  • Lecture halls and computer rooms
  • Evaluation of education
  • The Programme Committee
  • Board of Examiners
  • Site visits and accreditation
  • Vision on education
  • Integrity and fraud
  • Student success
  • Degree programmes
  • Educational support units
  • ICT and education
  • Library and education
  • Internationalisation in education
  • Accessible Education
  • Tests and theses
  • Giving a presentation
  • Remote teaching
  • Reserving equipment
  • Referral options
  • Unacceptable behaviour
  • Training and workshops for staff
  • Training and workshops for students
  • Online self-help for students
  • Bringing students together
  • Background information on student well-being
  • CROHO and teacher's academy
  • Comenius programme
  • Teaching innovation
  • Contact about internationalisation
  • Arrange partnership and exchange
  • Sign up student and staff
  • Safety abroad and crisis management
  • Preparing for a trip: visa and Europass
  • Academic calendar
  • Course and Examination Regulations
  • Studying for a PhD
  • PhD ceremony
  • After your PhD
  • Career Platform
  • Confidential Counsellor and university doctor
  • Becoming a postdoc
  • Collaborating with renowned researchers
  • Training programmes, coaching and career guidance
  • Practical support for internationals
  • Confidential advisers, health & safety
  • Research programme data science
  • Collaboration Leiden-Delft-Erasmus
  • Research internationalisation
  • Funding calendar
  • Find and prepare
  • Write your proposal
  • Submit your proposal
  • Grant awarded
  • Help and support
  • Data storage
  • Datamanagement
  • Research software
  • Sharing and sending files
  • Publication tools
  • Research from home
  • Roadmap and examples
  • Research visitations
  • Academic integrity
  • Ethics committees
  • Publishing your doctoral dissertation
  • Scholarly Publications and LUCRIS
  • Open Access
  • ORCID iD and DOI
  • Leiden University Press

Communications & marketing

  • Communication tools
  • Media relations
  • Science communication
  • Bachelor recruitement
  • Master recruitment
  • Recruitment international students
  • Alumni relations
  • Alumni database
  • House style
  • Writing and translating
  • Use of images
  • Making a presentation
  • Website and web editorial team
  • Social Media
  • Conferences and Events
  • Working securely: tips
  • Privacy and security policy documents
  • Learning platform
  • Incidents and dangerous situations
  • Safety in a lab
  • Working with hazardous substances
  • Emergency Response Officer
  • Risk Inventory and Evaluation

Select a different organisation

  • Subject guides
  • Announcements

student desk leiden university

Library card

A personal library account and LU-Card is needed to enter the libraries and use on-site facilities.

Leiden University students, staff and alumni

Leiden University students are automatically registered for library membership.

Your LU-Card doubles as library (entrance) card, right after it has been activated.

Please apply for a LU-Card online , and have it activated right after receiving it. Your LU-Card, just like your ULCN account, is strictly personal.

Leiden University staff and (dual) PhDs, and KITLV staff and research fellows are automatically registered for library membership.

Your LU-Card doubles as library (entrance) card. Please apply for a LU-Card online and have it activated after receiving it. 

LUMC staff who do not have a ULCN account yet, may apply for an account using the Walaeus Library ULCN application form , or in person at the Walaeus Library .

Please also get in touch with the Walaeus Library to communicate a change of address or other contact details, and for account renewals.

When your account is ready, you can apply for a LU-Card online , and have it activated after receiving it. Alternatively, the card can be made at the library desk.

Leiden University alumni are automatically registered for library membership. After graduation, you will keep your account, log-on data, LU-Card, and university uMail address. You can continue to borrow physical library materials just as before.

If you do not have a LU-Card yet, you can request one online using Account Services , or in person at one of the libraries .

Please note that when your student account changes into an alumnus account , your LU-Card will be automatically blocked. If you want to keep using the LU-Card, please contact Student Affairs Front Office to have the card unblocked, or visit one of our library desks.

Change of address

Please keep your alumnus account up-to-date, and report a change of address or phone number to the Student Affairs Front Office . 

Graduated before September 2006?

Alumni graduated before September 2006 can have a free library account and LU-Card made at the University Library desk. In addition to a valid means of ID we ask you to provide evidence of your graduation.

PhD graduates

Leiden University PhD graduates who do not have an alumni account may apply for a library guest account. Please find more information on the  Leiden University alumni page .

Library services for alumni

Library card options for visitors and guests

A library guest account and LU-Card, for visitors not affiliated with Leiden University, can be made in person only, at one of our library locations with the exception of the Law Library and the Science Library. Please check our library locations and desks opening hours schedule .

Library accounts and cards will be issued to visitors of 16 years of age or over.

An annual fee card or a free library card allows you to borrow materials from the various UBL library locations. Your card comes with a username and password for the wireless network Eduroam at the libraries, and for the catalogue .

Using Special Collections materials

Please find more information on using rare and old materials at the Special Collections webpages . 

Study places

Outside of exam periods, most study places without a computer can be used freely by all library account and LU-Card holders.

During exam periods, some access restrictions apply. At the Law Library , these restrictions apply year-round.

Digital resources: no remote access

  • Due to publishers' licensing restrictions, guests and visitors can only access databases, e-books and e-journals from within the university network.  Remote access is available to Leiden University and LUMC students and staff only
  • Leiden University alumni have remote access to several of the databases offered by the library . Please visit Leiden Alumni Databases and sign in with your ULCN-account
  • Freely available digital resources , requiring no library membership, include Leiden University Scholarly Publications and our extensive Digital Collections

An annual fee card costs €40. The fee for a week pass (see below) is €12,50.

No library card fee will be charged to:

  • Leiden University Professors Emeriti
  • Staff at Leiden museums, the National Library of the Netherlands (KB), and KNAW and NWO research institutes
  • Members of the 'Maatschappij der Nederlandse Letterkunde' (MNL), the KITLV Learned Society, the 'Vereniging Vrienden van het Instituut Kern' (VVIK), and the Società Dante Alighieri Leiden/Den Haag
  • Members of Friends of Leiden University Libraries who pay a yearly contribution of €95 or more
  • Individuals enrolled in a language course at the Leiden University Academic Language Centre
  • Staff at Dutch universities affiliated with UNL
  • Students enrolled at Dutch universities affiliated with UNL
  • Students enrolled at Dutch universities of applied sciences affiliated with the Vereniging Hogescholen

To visit the libraries and use the library collections in-house for up to one week, visitors not eligible for a free library card can purchase a day/week pass for €12,50. You will be issued with a library card and logon data for our wifi and catalogue .

Items can be requested from the University Library’s stacks and from several other UBL locations. Materials will be made available for library use only, at the Reading Room Special Collections .

To be able to use materials the same working day, please request them before 15:30. Materials requested from other locations than the UB will need an extra day or more to be delivered .

Please note that day/week passes will not be issued to visitors merely seeking a place to study at the Law Library or, during exam periods, at the other library locations.

Upon registering or renewing your library card, please bring personal identification: passport, ID-card or Dutch driver’s licence, and proof of your current residential address.

Should you (still) qualify for free membership, please show proof of eligibility.

You will be notified by e-mail when your library card is about to expire. In most cases we can renew your account without you having to visit the library in person. Please reply to the notification, or contact us using Ask a librarian .

Your library card comes with logon data for the catalogue and wifi use.

In case you do not remember your library username and/or password, please apply for a new password online .

Password info and reset

LU-Card loss or theft

Please make sure to immediately have your card blocked in case of loss or theft. Reach out to Leiden University's Student Affairs Front Office , or contact the library using Ask a librarian . 

If you should recover your blocked LU-Card, you can have it unblocked at the desk as long as no replacement card has been issued. Please bring a valid means of ID.

A replacement LU-Card in case of loss will be issued for a €15 fee. In case the card has been stolen and you can show a police report, a replacement card will be free of charge. Please bring a valid means of ID.

IMAGES

  1. Campus The Hague

    student desk leiden university

  2. Student support services

    student desk leiden university

  3. Student life

    student desk leiden university

  4. Education system

    student desk leiden university

  5. Choose your study

    student desk leiden university

  6. Academic approach

    student desk leiden university

COMMENTS

  1. Student Affairs Front Office

    If you are looking for the contact details of a Leiden University staff member or department please instead call our switchboard on 071 - 527 27 27. If you have a general question about studying at Leiden University the staff of the Student Affairs Front Office would be happy to help. They can provide information on a wide range of subjects.

  2. Contact

    Contact. Read how to get in touch with Leiden University. Rapenburg 70. 2311 EZ Leiden. The Netherlands. +31 71 527 27 27. Available Monday to Friday, 08.30 - 18.00. All locations in Leiden and The Hague.

  3. Student support services

    The centre's experienced and expert staff can support you cope with your studies and complete them successfully. It's certainly worth speaking to them before you start studying. Leiden University offers intensive support and advice to ensure your studies go smoothly and successfully. However, if they are not going completely according to ...

  4. Student Services Centre

    Student Services Centre (Leiden Chatbot 24/7 via website, widget & Whatsapp (+31 71 527 7779) E-mail [email protected] Student desk

  5. Login

    Cookies that are necessary for the platform to work properly. If you go below this level, we cannot guarantee that all functionalities will work.

  6. Account Services Login

    Leiden University offers various methods as an additional factor. Setup additional authentication. ... in person at the desk. This password has to be reset directly. It is always quicker to reset your password yourself via Account Services. Employee account. ... As a student of Leiden University you are provided with a student account (ULCN ...

  7. Student support services

    Student support services. Perhaps you have questions about your master's, or could use some extra help, or maybe you'd like some support of a more personal nature? At Leiden University we have people and departments who will be glad to help in any and all of these areas. Student Support Services Study adviser Student counsellors Student ...

  8. Student website

    27 March 2024 The Top 450 is growing: entry number 50 published. More news. Leiden University's student website gives you quick and easy access to all the information you need about your study programme. By selecting your programme when logging in, you can view information that is relevant to you.

  9. Study areas

    Visit Leiden University's booking system website - or download the app from the App Store or Google Play - and log on, using your Leiden University student credentials; Choose a location, date, time and duration (max. 5 hours) Select an available seat; Confirm your booking; ... Study place seat numbers can be found on each desk.

  10. Student Support

    We will be glad to help you! +31 71 527 1111. [email protected]. All bachelor's programmes. Information activities calendar. LUC has unique support systems for academic support but also personal support to guide you through your time at LUC.

  11. Student support services

    At Leiden University we have people and departments who are glad to help out in any and all of these areas. Prior to arrival you can contact your International Programme Officer with any questions. After arrival, there are many Leiden University staff members ready to lend a hand: Exchange coordinators. You can contact the Faculty/Departmental ...

  12. Leiden University

    Leiden University (abbreviated as LEI; Dutch: Universiteit Leiden) is a public research university in Leiden, Netherlands.It was founded as a Protestant university in 1575 by William, Prince of Orange, making it the oldest institution of higher education in the Netherlands.. Known for its historic foundations and emphasis on the social sciences, the university came into particular prominence ...

  13. Service desk and receptions

    Reception desks. Every building has its own reception desk, where guests can report upon arrival. The reception desk is also where you would pick up a key for a company bicycle or order a taxi. Below you will find more information on the opening hours and the tasks of the reception desk. Overview reception desks. There are 6 service desk and ...

  14. International Students

    International Students. By choosing Leiden University, you'll be choosing to broaden your personal and academic horizons. You'll be in excellent company too because you'll be part of an inspiring community of students, lecturers and professors from all over the world. Founded in 1575, ours is the oldest university in the Netherlands.

  15. Reserving workstations

    Click on a green desk of your choice and confirm your reservation. ... Leiden Learning & Innovation Centre Leiden Observatory Leiden University College The Hague Leiden University Graduate School of Teaching ... Political Science Psychology Real Estate Directorate Student and Educational Affairs The Netherlands Institute ...

  16. The Student Desk is open!

    To make it just that bit easier for you, as a student, the Student Desk will open on 6 February. The one-stop-shop for all your questions. For whom? All students are welcome with questions about student administration, well-being, but also career advice. It doesn't matter if you're a first-year or senior student, or if you speak Dutch or English.

  17. Student Affairs Front Office

    If you need a statement of registration with an official stamp, please contact the Student Affairs Front Office at (+31) 071 527 8011 or [email protected], or visit our office in Leiden or The Hague. Do not forget to mention your student number and the institution that requires the document. More information. Student Affairs Front Office

  18. Support students Leiden University

    From 24 August 2021, study desks can only be reserved by students of Leiden University. The following groups cannot make a reservation: employees, alumni, guests and doctoral students. ... The student is not at his/her desk, possibly temporarily; The student has made a reservation, but is not using it and hasn't cancelled the reservation. ...

  19. How can I book a study place?

    It's simple. Login with your ULCN-account, select the library of your choice and choose your study place. Once at the library, you only need your activated LU-Card to confirm your booking and enter the library. Please note: You can only book a study spot two days in advance. You can reserve a new timeslot when your previous reservation has ended.

  20. Service desk

    The Service desk is the central point of contact for all your questions, requests and complaints about facilities and services, maintenance and failures. Their responsibilities include among others: health and safety issues; audio visual equipment; issues concerning classrooms such as additional reservation of classrooms; access (LU-card).

  21. Humanities Student Information Desk

    You can find the Student Information Desk in the main hall (ground floor) of the Lipsius building. Visiting address: Cleveringaplaats 1. 2300 RA Leiden. Phone: +31 (0)71 527 6485. Email: [email protected]. Application procedure for (research) master's. Please contact the Faculty Admissions Office for questions about the application ...

  22. Service desk WSD

    Service desk WSD. Visiting Address. Lipsius Cleveringaplaats 1. 2311 BD Leiden. Room number. Ground floor. Telephone. +31 71 527 2400.

  23. Library card

    Library card options for visitors and guests. A library guest account and LU-Card, for visitors not affiliated with Leiden University, can be made in person only, at one of our library locations with the exception of the Law Library.Please check our library locations and desks opening hours schedule.. Library cards may be issued to visitors of 16 years of age or over.

  24. PDF Study Abroad/Exchange Information Sheet

    The student support services desk is the student information point at . Plexus Student Centre. in Leiden, where students can go for information about study options, study ... Leiden University, Student and Educational Affairs Gravensteen Building, Pieterskerkhof 6 2311 SR Leiden, The Netherlands +31 71 527 7781