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Boeing 787-9 (789)

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The Air Canada Boeing 787-9 is configured 30J 21W 247M and features Collins Aerospace Super Diamond seats in Signature Class. Aircraft are equipped with wifi and the Panasonic eX3 in-flight entertainment system delivering audio visual content from gate to gate

Diagram updated 2 Sep 2023

Signature Class Thirty Collins Aerospace Super Diamond seats which converts to a 79" long fully-flat bed and is equipped with low level storage for small personal items plus secure storage for personal items Seat width: 21" (measured between armrests) Static 18" HD touch screen display Universal 110V AC plus USB-A and USB-C sockets Premium Economy Twenty-one Recaro PL3510 seats arranged 2-3-2, each featuring a 4-way adjustable headrest, a retractable bi-folding table, and an adjustable leg/foot rest Row pitch: 38" Seat width: 19.5" (measured between armrests) Seat recline: 5" Pivoting 11" HD touch screen display Universal 110V AC and USB-A sockets Economy 247 Collins Pinnacle seats arranged 3-3-3, each featuring a 4-way adjustable hammock-style headrest and a retractable bi-folding table Two pitch: 31" pitch Seat width: 17.1" (measured between armrests) Seat recline: 5" Pivoting 9" HD touch screen display Shared universal 110V AC plus an individual USB-A socket In-flight entertainment Panasonic eX3 system delivering content gate to gate Connectivity Intelsat 2Ku satellite wifi

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Seat 29G on Air Canada Boeing 787-9 (789)

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Economy seat 29G amenities

Seat 29G is a standard economy aisle seat with 76cm 30-31" of seat pitch, which is average across Boeing 787-9's worldwide. 29G is has a bulkhead behind it, which means there's nobody behind you to bump or kick your seat, but your seat recline may be slightly limited.

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Air Canada Boeing 787-9 Signature Class Review [FRA to YUL]

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Why Shouldn’t You Use Air Canada Aeroplan?

How i booked this award, air canada maple leaf lounge, boarding at fra, business class seat, food and beverage, arrival at montréal–pierre elliott trudeau international airport, final thoughts.

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Airline : Air Canada Aircraft : Boeing 787-9 Dreamliner Flight # : AC845 Route : Frankfurt Airport (FRA) to Montréal–Pierre Elliott Trudeau International Airport (YUL) Date : February 13, 2024 Duration : 8 hours, 10 minutes Cabin and Layout : Business class, 30 seats, 1-2-1 configuration Seat : 8K Cost : 63,000 Avianca LifeMiles or $5,657 cash

Air Canada, Canada’s national airline, is an often overlooked carrier in North America. While many would consider United, American, or Delta for flights to Europe, Air Canada may actually offer more.

Although I have flown Air Canada more than 10 times, it has always been in economy. So, I was looking forward to finally trying out Air Canada in a premium cabin.

On long-haul routes and specific domestic and cross-border routes, Air Canada offers a slightly better business class experience, Signature Class .

Signature Class, considered the best Air Canada offers, comes with extra amenities like a lie-flat seat and premium food and beverages. Air Canada business class may just be the best overall premium cabin experience from a North American airline.

I recently flew Signature Class on a flight from Frankfurt (FRA) to Chicago (ORD), with a stop in Montréal (YUL). Let’s’ look at how I booked this award ticket and the entire flight experience for the Frankfurt-to-Montréal leg, including check-in, the lounge at Frankfurt Airport, the business class cabin and seat, the inflight service, and the amenities provided.

Booking Air Canada Signature Class

With Air Canada being a member of  Star Alliance , there are several different loyalty programs you can utilize for award redemptions on Air Canada . Of course, you can use Air Canada’s Aeroplan program, but you can also use its partner programs. These include Turkish Airlines Miles&Smiles , United Mileage Plus , and Avianca LifeMiles .

Although Air Canada Aeroplan is my favorite airline loyalty program and may be the obvious choice for booking Air Canada flights, it is actually a poor choice for booking Air Canada Signature Class. Let’s look at why that is.

For partner awards, Aeroplan uses a zone-based award chart where redemption rates depend on the total mileage flown between 2 zones. This is great, as you can calculate exactly how many Aeroplan points are needed for an award redemption.

However, Aeroplan uses dynamic pricing for its own flights , meaning that award pricing depends on several factors, including seat availability, routing, and the dates you choose to fly. Dynamic pricing for flights can be quite strict — a flight that’s just a few hours before or after another on the same route can cost 4 times as many points.

Here’s the award pricing for flights between the North America and Atlantic zones:

For example, let’s compare award pricing for flights between Frankfurt (FRA) and Montréal (YUL). Using Great Circle Mapper, I calculated the distance between Frankfurt and Montréal to be 3,649 miles. This would mean the route would be placed in the up-to-4,000-mile distance band.

If you wanted to use Aeroplan points to fly on a Star Alliance partner airline between Frankfurt and Montréal, you would pay 60,000 points. However, if you wanted to fly on Air Canada using Aeroplan points, you’d have to pay upwards of 200,000 points at times.

Now, take the same route on the following day. A one-way business class award is priced at 261,000 Aeroplan points. That’s more than 4 times as many points as Aeroplan would charge if using a partner airline. Yes, dynamic pricing has absolutely gotten out of control.

Unfortunately, seeing 6-digit points redemptions in business class is common on many long-haul international routes.

Instead of Aeroplan, I utilized the Avianca LifeMiles program, which has some of the best rates for partner award redemptions  across Star Alliance.

The program has incredible sweet spots, with business class flights between Europe and North America being among them. According to the complicated LifeMiles award chart, a one-way business class award between Europe and North America can be booked for just  63,000 LifeMiles plus taxes and fees .

Best of all, the LifeMiles program does not make passengers pay fuel surcharges   on award tickets .

Avianca LifeMiles are some of the most valuable miles, thanks to their many uses, particularly on partner airlines. Check out our guide on the best  ways to redeem Avianca LifeMiles for maximum value .

Although LifeMiles’ search engine frequently has issues, I was able to find award availability rather easily.

Since I didn’t have the LifeMiles needed for this redemption, I had to transfer points to LifeMiles or purchase them.

Avianca LifeMiles is a transfer partner with several transferable points programs , including  American Express Membership Rewards ,  Bilt Rewards ,  Capital One Miles ,  Citi ThankYou Rewards , and  Marriott Bonvoy . All programs, except Marriott Bonvoy, transfer to LifeMiles at a 1:1 ratio. Marriott Bonvoy points transfer to LifeMiles at a 3:1 ratio.

Although I had plenty of American Express Membership Rewards points and some Capital One miles, I have been saving them for specific redemptions. I considered transferring points over to Avianca LifeMiles and decided against it.

Instead, I decided to purchase LifeMiles directly from its site. Although buying miles is not generally recommended, it can be a great way to fly some premium cabins for a steep discount.

Better yet, LifeMiles was running a promotion where you could purchase LifeMiles with a 160% bonus . According to our valuations , LifeMiles are worth 1.4 cents per mile. If you can get a higher value than this, it may be worth buying them.

Since I already had 9,300 LifeMiles in my account, I needed to purchase 54,000 LifeMiles to get to 63,000 LifeMiles, the mileage required for this award ticket. With the bonus miles promotion, I could purchase 54,000 LifeMiles for $693. This may seem like a lot of money, but as you will see, I got my money’s worth.

With the LifeMiles in my account, I could now make the award booking. The total came to 63,000 LifeMiles plus $182 in taxes and fees for a one-way business class award between Europe and North America.

The one-way business class fare between Frankfurt and Chicago with a stop in Montréal on Air Canada would have set me back $5,657 if I’d’ paid cash. Since I used 63,000 Avianca LifeMiles for this one-way award,  I got a value of an astounding 7.6 cents per point !

I used my  Chase Sapphire Reserve ®  to pay the taxes and fees on this award ticket, which came out to just under $182. The Chase Sapphire Reserve card is my top card for travel purchases, as it provides incredible  travel insurance and protections .

Frankfurt Airport (FRA)

After a wonderful few days in Munich and Frankfurt, it was time to go back home to Chicago. From Frankfurt’s Hauptbahnhof, I took the S9 train directly to Frankfurt’s airport, as the airport is well-connected to the city center.

Once I arrived at the airport, I took a second to admire the massive board listing nearly 100 flights and their departure times. Although I have flown from Frankfurt numerous times, it’s always a joy to see this relic of the golden age of air travel.

I then headed to the check-in counters for Air Canada flights. Although I had already checked in for my flight the day before, I wanted to get a physical copy of my boarding pass. Air Canada’s check-in counters were at the far end of Departure Hall C in Terminal 1.

However, I arrived at Frankfurt Airport about 45 minutes before the check-in counters were set to open. Fortunately, there were several self-check kiosks available.

The kiosks are easy to use and a quick way to get your boarding pass when check-in agents are unavailable. The kiosk scans your passport to verify travel information, and you can print out your boarding passes and checked baggage tags.

Within 2 minutes, I had my boarding pass and headed toward security and immigration. Fortunately, at 6 a.m., security and immigration went very quickly.

After clearing immigration, I headed to the lounge. At Frankfurt Airport, Air Canada business class passengers can visit the Lufthansa Business Lounge or the Air Canada Maple Leaf Lounge.

Having been to both before, I decided to go to the Air Canada Maple Leaf Lounge, which is much smaller and has more private seating. The lounge also offers better tarmac views.

It’s relatively easy to find whichever lounge you want to go to at Frankfurt Airport, as several overhead signs point you in the direction you need to go. The Air Canada Maple Leaf Lounge is 1 level up from the main departures hall, near gate B43 in Terminal 1, Concourse B. 

Near gate B43 was an escalator on the right up to the lounge. After a few minutes, I reached the Air Canada Maple Leaf Lounge.

The lounge was open daily between 6 a.m. and 3 p.m., covering all Air Canada’s departures out of Frankfurt.

As I entered the lounge, I was welcomed with a model Air Canada Boeing 787-9 Dreamliner , the plane I would be flying on in just a few short hours.

After spending way too much time looking at this model plane, I headed to the lounge’s check-in desk, where I was greeted by an attendant who quickly scanned my boarding pass.

The Air Canada Maple Leaf Lounge is a single massive room divided into smaller seating sections, each feeling fairly private.

As I entered the lounge, I saw the buffet with 1 of several different seating areas directly across. This section had high-top seats surrounding 2 large tables.

Near the entrance corridor were several cafe-style tables along the wall, featuring both table seats and a long single bench. The seating was next to a TV and a flight information monitor.

A separate seating area was in the center of the lounge. This section featured 2 massive, U-shaped couches with a flame-like art sculpture directly between them. There were also interesting tables in different wood designs.

The section featured unique mood lighting, and alternating glass and textured panels separated the area from the rest of the lounge. The leather couches were also quite comfortable.

As I headed out of the central seating area, there were 2 areas with more traditional lounge seating. Toward the back, there were more armchairs and views overlooking the tarmac.

These areas featured many leather armchairs in groups of 4. These armchairs were also quite comfortable and a perfect setting for those traveling in groups.

In the far back of the lounge were private relaxation cubicles for a more quiet space. This is where I spent most of my time.

These cubicles featured oddly designed lounging chairs and side tables. There was also a TV, though I didn’t bother turning it on.

After walking around the lounge for a few minutes, I headed to the self-serve breakfast buffet. There was a decent selection of both hot and cold dishes.

The main breakfast section featured fresh scrambled eggs, miniature traditional Munich sausages with sweet mustard, cherry tomato comfit, and shredded potato hash.

There was also a wide selection of pastries. These included whole wheat bread, pretzels, croissants, and incredibly delicious apple pie.

There were lots of cold cuts, fruits, and yogurt.

The lounge also had several beverages, including water, soda, coffee, and tea. There was also a decent selection of beer, wine, and liquor.

After looking at the different foods the lounge had to offer, I grabbed a plate with a little bit of everything.

Although I try not to overeat in lounges, the food was fresh, and I couldn’t help but grab an extra croissant and slice of apple pie, as both were especially delicious. I even enjoyed an exquisite hot chocolate.

After breakfast, I checked out the lounge’s showers. There were several shower suites available for passengers to use. An attendant lets you inside one when a clean suite is available.

The shower suites were incredibly clean and well-stocked. The rainfall showerhead had great pressure and was the perfect way to end a solid lounge experience.

Overall, the Air Canada Maple Leaf Lounge at Frankfurt Airport is an excellent option for Star Alliance travelers . The Maple Leaf Lounge had several seating areas, nice decor, a comfortable quiet zone, clean shower suites, and an excellent breakfast selection.

Although it’s much smaller than the Lufthansa Business Lounge, I prefer this one, as it’s typically less busy . Even though Air Canada had 2 flights to Toronto and Montréal departing 20 minutes apart, the lounge was not at all crowded.

The Air Canada Maple Leaf Lounge at Frankfurt Airport is excellent for Star Alliance business class passengers looking to pass time ahead of their flight.

After nearly 2.5 hours in the lounge, I headed to the departure gate, B47. Before getting in the priority boarding queue, I went to the window and saw the massive Boeing 787-9 Dreamliner that would be taking us nearly 3,700 miles to Montréal.

Unfortunately, boarding was chaotic, with no real direction from the Air Canada staff. The gate agents did not make any early announcements, and thus, hundreds of people just mobbed the boarding queue.

Fortunately, the gate agents were strict with boarding based on zone number once they saw the chaos. Passengers in business class were in zone 1, which allowed them to board the aircraft before everyone else (after those who needed assistance and families traveling with small children, of course).

Overall, boarding took about 30 minutes total, which was relatively quick, all things considered. I entered through door 1, reserved for those flying in business class. I was among the first people on board, which gave me an extra few moments to look around the business class cabin.

On Board the Air Canada Boeing 787-9

After boarding the Boeing 787-9, I was greeted by a wonderful flight attendant who showed me to my seat, 8K. I threw my carry-on bag in the overhead compartment and began to look around the seat and cabin.

Air Canada has 2 unique Boeing 787 Dreamliner aircraft in its fleet: a 787-8 (788) and a 787-9 (789) . The 787-9 is the larger of the 2, and its business class cabin features 30 reverse-herringbone seats in a 1-2-1 configuration spread across 8 rows , meaning every business class passenger had direct aisle access.

Air Canada uses the Collins Aerospace Super Diamond product for its Signature business class seats, which is common to several airlines. Best of all, there were no overhead bins in the center section, making the cabin feel extra spacious.

Since there was only 1 business class cabin, each seat was nearly identical. Seats A and K were the window seats on each side, while D and G were the middle seats . Solo travelers could enjoy the window seats as they faced away from the aisle.

However, seats 5A and 5K were missing windows . I went with seat 8K, as it provided additional privacy because there weren’t any passenger seats behind it.

Although the seat was quite close to the middle galley, the noise didn’t bother me at all. The privacy curtain also helped with disturbances.

One thing to note is that the privacy dividers between the middle seats were fixed in an upright position and could not be adjusted. Thus, the middle seats may not be best for those traveling together.

Overall, the business class cabin was absolutely beautiful. I loved the white and gray scheme of the cabin, and the subtle hints of black made the cabin feel premium.

After walking around the cabin, I sat down and looked at everything the business class seat had to offer. I immediately noticed that the seat had a pillow, blanket, and mattress pad on the seat. I moved them to the side to get a full view of the business class seat.

The Air Canada business class seat was quite spacious and comfortable, and I loved the color palette of the seat and the entire cabin.

Although the seats did not have any sort of privacy dividers or sliding doors, the curvature of the seat panels provided a barrier. When I was seated, seeing passengers across the aisle was difficult.

The seat featured an 18-inch inflight entertainment screen, but the distance from the seat made it harder to view at times.

Below the IFE screen was the tray table, which was stowed away. Beneath the tray table was the massive footwell. A literature pocket was against the side panel.

My personal item had plenty of room below the footrest. However, the footrest was quite far from the seat, and I couldn’t reach it when seated.

The seat had plenty of storage. On the outer lip of the seat, below the armrest on the aisle side, there was another small bin.

A large flat surface on the right was just above the right armrest. This shelf featured the main storage compartment.

Opening the flat panel surface revealed a deep cubby. I used it to store my MacBook and iPhone power adapters and cables throughout the flight.

This was also where the noise-canceling headphones and a water bottle were. I mostly used this compartment to store my mirrorless camera when not in use, as it had the perfect amount of space.

Inside the cubby was the seat’s inflight entertainment remote control. The seat’s headphone jack, USB port, and universal AC power outlet were also inside, along the compartment’s walls.

The retractable inflight entertainment remote control featured several clickable buttons. Overall, the controls were quite responsive, and the user interface was easy to follow.

Behind the cubby was a massive, entirely separate counter that could be used for storage. For reference, I placed my hat, mirrorless camera, and MacBook on it to show how much space there actually was.

Below the storage cubby and near the armrest, I found a small touchscreen monitor that adjusted the seat.

From the main screen, there were 4 controls: ambiance, service, comfort, and control. It was nice to have so much control of everything with the seat. I particularly liked how you could control the lights above and dim the windows.

The monitor was quite intuitive and easy to use. The seat could be adjusted into many positions, including reclining and raising the seat. Of course, you could also turn the seat into a fully lie-flat bed.

Below the seat’s inflight entertainment screen was the sliding bifold tray table. The tray table was large, heavy, and nearly extended to the inflight entertainment screen. It was quite sturdy when locked into its fully extended position.

The tray table could be pushed away from the seat, but I found that the mechanism to lock it did not hold it in place when pushed away from the seat.

Air Canada went all out regarding bedding, as I was provided with a mattress pad, a thick duvet, and a relatively large pillow. A flight attendant set up my bed in under 2 minutes.

Although I wasn’t planning on sleeping at any point during the flight, I did spend about 3 hours in bed catching up on TV shows on my MacBook. I found the bed extremely comfortable, providing enough space for me to lie down on my side.

The mattress pad was incredibly comfortable, and the provided blanket was thick enough to keep me warm without feeling smothered. The only complaint I had was that the space around my shoulders felt tight while I was lying down in bed.

Although the seat was not incredibly private, the staggered layout of the cabin meant I didn’t see much of my neighbors.

I loved the cabin’s aesthetic and found the seat visually appealing. I particularly liked the simple color palette of the seat and cabin and how everything was incredibly sleek and modern.

The seat also had a lot of storage compartments . I found myself forgetting where I placed small items (like my AirPods case), as there were so many individual storage options.

However, most importantly, I found the seat incredibly comfortable regarding ergonomics. I was very impressed with the seat and consider it one of the best reverse-herringbone products I’ve experienced thus far.

Although Air Canada may not be known for its inflight catering, I was thoroughly impressed. A dine-on-demand service is offered where the staff will set your dinner aside for later in the flight. However, I chose to have the meal service as soon as possible.

A flight attendant brought me the Signature Class menu for our flight shortly before takeoff. The menu was quite extensive and offered a nice variety.

Although we had an early morning flight, we were served dinner on the flight, which I thought was interesting . According to Air Canada, flights scheduled to depart before 10 a.m. were served breakfast.

The dinner service consisted of an appetizer, a main course, and a dessert, with an additional light meal shortly before landing. After looking through the menu, I was delighted at the many options. For the main course, I could have beef cheeks, chicken curry and rice, grilled cod, or Asiago pasta.

The menu had an extensive selection of sparkling wines, red and white wines, and cocktails, with a good variety of nonalcoholic beverages, including fruit juices, soft drinks, and hot beverages, such as espressos, cappuccinos, coffee, and tea.

Shortly after boarding, flight attendants handed out predeparture drinks: a choice of sparkling wine or sparkling water. I passed on both and requested a Coke Zero with a lemon, which the flight attendant said she would bring as soon as the meal service began once we were at cruising altitude.

Shortly after takeoff, I was brought my beverage of choice and salted almonds and cashews.

Shortly after, I was served the appetizer, which was presented beautifully. The appetizer consisted of buffalo mozzarella, tomatoes with marinated artichokes, and grilled peppers with olives . This was served with a fresh green salad and a choice of warm bread .

Fortunately, the warm breads included garlic bread, which was delicious. The flight attendant noticed how much I enjoyed it and kept bringing me more. I ended up having 6 slices of garlic bread throughout the flight.

I loved the variety of food on the plate, as each item had a distinct taste and, simply put, was a wonderfully orchestrated combination of flavors. It was a fantastic way to start the meal service.

About 20 minutes after the appetizer, I was served the main course. I went with the beef cheeks with red wine sauce, horseradish mashed potatoes, and roasted root vegetables . The beef was tender and juicy, and the mashed potatoes and vegetables paired nicely. The main course was relatively simple yet incredibly filling.

Finally, the dessert included mango and coconut tart and fresh seasonal fruit . The tart was tremendous and one of the best desserts I have ever had on a flight.

For a quick mid-flight snack about 2 hours after the dinner service, I ordered a cappuccino, which was accompanied by a Lotus Biscoff cookie , which happens to be my favorite brand and type of cookie in the world.

The crew served a light meal approximately 75 minutes before landing: tuna tataki slices and smoked salmon with red cabbage coleslaw and herb mayonnaise . This was accompanied by fresh seasonal fruit, bread, and chocolate.

The tuna and salmon slices were the highlight of the inflight catering. As someone who regularly eats seafood, I thought this was the perfect way to end the meal service.

Overall, I found the Air Canada Signature Class meal service fantastic. I appreciated how the cabin crew was focused on the meal presentation.

While the food was much better than I expected it to be, the variety is what really surprised me. The portions were also quite generous, and, on top of everything else, the cabin crew quickly handled requests and refilled drinks.

While not on the level of Singapore Airlines or Turkish Airlines, the Air Canada inflight meal service won high marks. The food was better than the business class meals I’ve had on several other airlines, including United and Lufthansa.

As great as almost everything was on this flight, Air Canada severely lacked amenities for business class passengers.

For example, there were no pajamas or slippers. A flight attendant told me that Air Canada does not offer pajamas to business class passengers on any of its flights but that the airline gives slippers to long-haul business class passengers traveling to Asia.

That is an interesting choice for Air Canada, as these are standard amenities on most of the world’s best airlines. It’s little things that make the biggest difference.

Inflight Entertainment

Air Canada offers some of the best inflight entertainment of any North American carrier. But while the touchscreen is large and responsive, it is certainly not one of the most advanced out there.

The inflight entertainment on this flight included an extensive library of TV shows, movies, music, and games. It also featured an interactive map. Although I did not use the inflight entertainment much, preferring my MacBook, it was nice to follow our flight path occasionally.

The noise-canceling headphones were surprisingly high-quality and quite comfortable. I found the sound quality to be excellent.

Amenity Kit

Air Canada provided an excellent Acqua di Parma amenity kit. I loved the high-quality material of the pouch and the sturdy zippers.

The amenity kit was well stocked and featured many travel necessities . The amenity kit had a dental kit, Acqua di Parma hand cream, foam earplugs, a microfiber lens cloth, a sleep mask, and thick socks.

Unlike most major international airlines, Air Canada does not provide complimentary Wi-Fi to business class passengers. Air Canada offers a free texting service for Aeroplan members, which works with iMessage, Messages, Messenger, and WhatsApp.

However, I was unable to get any service to work. I tried both on my phone and MacBook and could not connect to any messaging services. I found this quite frustrating, as I’d recently flown Singapore Airlines business class and had complimentary high-speed Wi-Fi for the entire flight.

Air Canada offered Wi-Fi passes for a price: A 1-hour Wi-Fi pass could be purchased for CA$10.75 (~$8), and a full-flight Wi-Fi pass was CA$27.75 (~$20).

More and more airlines have been including free Wi-Fi as a perk for passengers in premium cabins, however, Air Canada is not one of them. While free messaging is a nice perk (when it works), I would like to see Air Canada step it up by providing business class passengers with free Wi-Fi.

Although Air Canada is not necessarily known for its service, the business class experience on this flight was simply incredible, thanks to the fantastic service provided by the professional cabin crew.

On most of my previous Air Canada flights, I found cabin crews to be average at best. However, this was not the case on this flight.

The 2 flight attendants whom I had the pleasure of meeting were incredible. Both were easily 2 of the best inflight crew members I’ve had on any airline. I had personal conversations with each flight attendant about our work, world travels, favorite destinations, and the best airlines we have flown.

They both seemed to enjoy their job and really went out of their way to make sure I enjoyed my first business class experience with Air Canada.

Despite leaving Frankfurt about 15 minutes behind schedule, we arrived in Montréal right on time. I again thanked the cabin crew for their incredible service and made my way up the jet bridge.

I looked back and snapped a quick picture of the Air Canada 787-9 Dreamliner that had brought us here.

I followed the signs for U.S. connections, as I had a tight connection to Chicago. Getting to the right area was a long journey, with multiple passport and boarding pass checks.

I then needed to clear additional security, as this section was strictly for flights to the U.S. There were no separate lines for TSA PreCheck and no priority lanes for business class passengers. Security took nearly 30 minutes.

Fortunately, having  Global Entry  allowed me to clear U.S. immigration in under 2 minutes. I arrived at my gate with about 10 minutes to spare before my connection down to Chicago O’Hare.

I was pleasantly surprised by this Air Canada Signature Class experience. After flying Turkish Airlines business class and Lufthansa first class over the past few weeks, I came in with relatively low expectations for Air Canada, as those are considered among the best airline cabins in the world.

However, Air Canada’s Signature Class cabin was visually appealing, and the seat was super comfortable, especially when in fully lie-flat bed mode.

For flights between North America and Europe, I would personally choose Air Canada over United, American, and even Delta. Air Canada offers a consistent business class experience on its long-haul flights, and I had an excellent flight experience. I will absolutely fly Air Canada again on an even longer flight.

Frequently Asked Questions

Which award program is best for air canada business class flights.

As Air Canada is a member of Star Alliance, there are several options when it comes to award redemptions. Some popular options include Air Canada’s own Aeroplan program, Turkish Airlines Miles&Smiles, ANA Mileage Club, and Avianca LifeMiles.

How much does Avianca LifeMiles charge for a business class award flight between the U.S. and Europe?

Avianca LifeMiles charges 63,000 miles for a one-way business class award ticket on a Star Alliance partner between the U.S. and Europe.

Do you get complimentary Wi-Fi in Air Canada's Signature business class?

No, Air Canada does not provide complimentary Wi-Fi to business class passengers.

How many business class seats are on the Air Canada 787-9 Dreamliner?

On the 787-9, there are 30 business class seats arranged in a 1-2-1 configuration.

Which points programs transfer to Air Canada Aeroplan?

Air Canada Aeroplan is a transfer partner of American Express Membership Rewards ,  Bilt Rewards ,  Chase Ultimate Rewards ,  Capital One Miles ,  Citi ThankYou Rewards , and  Marriott Bonvoy .

All the programs above, except Marriott Bonvoy, transfer to Aeroplan at a 1:1 rate. Marriott Bonvoy points transfer at a 3:1 ratio to Aeroplan, and for every 60,000 Bonvoy points you transfer, you get a 5,000-mile bonus.

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About Ehsan Haque

Ehsan is an avid traveler who has traveled to 100 countries, diligently using points and miles to fund his journeys. Currently, he holds 32 active credit cards and earns over a million points and miles annually, primarily using them for luxury hotels and long-haul premium cabins.

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Seat map Boeing 787-9 Dreamliner “Air Canada”. Best seats in the plane

Boeing 787-9 is used by Air Canada during long-haul flights.

Seat map of the Boeing 787-9 (789)

Boeing 787-9 operated by Air Canada may transport 298 passengers in three classes.

There are totally of 30 flat bed seats in the Business class. These seats have 180 degree recline. All these seats are standard. Only the seats of the 1st row and of the last 8th row have such a disadvantage as close location of the lavatories and galleys. The seats 1D and 1G have bassinet location that is why passengers traveling with infants are often seated here.

Premium Economy class consists of 3 rows of seats per 7 in each. Proximity of the galley and lavatories may represent problem to passengers of the seats of the 12th row . Also these seats have no floor storage during take-off and landing. In addition, the seats 12DEG have bassinet location.

Economy class may accommodate 247 passengers. The seats of the economy class are divided into 2 sections. First section consists of 13 rows of seats, 12 of them have 9 seats in each and the last row contains 3 seats.

First row of the economy class, i.e. the seats of the 18th row are designated by Air Canada as preferred seats. Passengers of these seats will take advantage of extra space for their legs. As these seats have bassinet location, passengers travelling with babies are often seated here. Among disadvantages of these seats: lack of floor storage during take-off and landing and reduced width of the seats.

The main disadvantage of the seats 29C, 29DEG, 29HJK and of the seats 30ABC is proximity of the lavatories.

The second section of economy class includes 136 seats. The seats of the 31st row are classified by Air Canada as preferred seats. Passengers of these seats will feel comfortable thanks to extra legroom. However, other passengers tend to gather in this area while waiting to use lavatories. As the tray tables are in the armrests the width of these seats is reduced a little. Also there is no floor storage for these seats during take-off and landing.

Proximity of the lavatories and galley may cause inconvenience to passengers of the seats of the 45th row and 46th row .

Usefull information about “Air Canada”

• Rating and reviews about “Air Canada”
• Boeing 787-9 Dreamliner Air Canada. Photos and description of the plane
• Air Canada – company description and aircrafts fleet

Passing grade: A review of Air Canada in economy on the 787-9 from Toronto to Dubai

Update: Some offers mentioned below are no longer available. View the current offers here .

[tpg_rating ticket-class="economy" tpg-rating-score="73" ground-experience="3" cabin-seat="20" amens-ife="32" food-bev="10" service="8" pros="A well-stocked in-flight entertainment system, nice selection of free alcoholic drinks, fast Wi-Fi and a crew that seemed to do their best." cons="Tight seat width and legroom, uninspired food and a departure meal service that dragged on past 1 a.m." /]

Landing in Toronto after my review of Swoop and needing a positioning flight to Dubai for an Emirates review, I returned to one of the first products that I reviewed for TPG : economy on Air Canada's 787 Dreamliner. That was way back in 2015, when our reviews looked very different from today. Since then, I've chalked up more than a million miles in flight , and I was curious to circle back to Air Canada economy to see how it's changed.

We paid for this flight in cash instead of points, using The Platinum Card® from American Express , which earns 5x points on airfare booked directly with airlines or Amex Travel. The $787.88 one-way fare from Toronto to Dubai yielded 3,939 points, worth $79 at our current valuations , since we peg an Amex point at 2 cents.

[flight_stats ticket-class="econ" review-stat-section="Ground Experience" tpg-rating="3" tpg-rating-max="5" tail="C-FGEI" age="3.5" late="33" avg="0" avg-2="56" departure="21" departure-2="40" duration="11" duration-2="46" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]

I logged into my reservation three days before departure to check seat selection and make sure my Star Alliance Gold elite number — a status I have through Asiana Airlines — was listed. The cabin was starting to fill up, but there were several seats still available that I could select for a fee of $37 for window and aisle, or $32 for middle seats. (That's right, paying for a middle seat.)

I checked in online on my phone on the shuttle to the airport. The check-in process was a gauntlet of entering information, reviewing my assigned seat, declining upgrades and other upsells. An upgrade to premium economy was being sold for C$642 ($488) and an upgrade to business class was a whopping C$5,799 ($4,408).

As I hadn't purchased a seat ahead of time, I was allocated seat 30A. The front cabin was completely full and there were only middle seats left in the back cabin, so I was happy to end up in what I thought was a window seat. More about that later.

Upon arrival at the airport, I followed the signage to Air Canada's international check-in aisles. Although I have Star Alliance Gold status, I passed on using the priority check-in area so I could review the true economy experience.

The international economy check-in area consisted of 45 check-in kiosks, a self-serve bag drop area and a line for passengers needing assistance from an agent.

I didn't need to wait for an available check-in kiosk. Since I'd checked in online, I was given the option to print a boarding pass, print bag tags, change my seat, upgrade my flight or make changes to my frequent-flyer number or contact information.

The price of upgrades hadn't dropped since I had checked in.

After printing my boarding pass and baggage tag, the kiosk prompted me to proceed to bag drop.

Although the bag drop system was self-service, multiple agents were available to assist passengers with attaching their baggage tags and using the system.

Despite not needing to, I stood in this line for review purposes. In about nine minutes, it was my time to speak with an agent. Since I couldn't come up with a better excuse for being in the line, I simply asked for a printout of my boarding pass. The agent was understandably annoyed but printed a boarding pass for me. From entering the line to leaving with a printed boarding pass, 11 minutes had elapsed.

Going through security was quick. However, the international terminal is a long distance away from the check-in desks. Toronto airport has installed unique high-speed moving walkways to zip you along toward terminal E.

The terminal is chock-full of duty-free shops, restaurants and coffee shops. Around each gate, every seat has a tablet with a nearby credit card reader for people who want to make a restaurant or duty-free purchase while seated. Signage is clear that passengers are "invited to enjoy our enhanced seating and iPads" and that "restaurant purchases are not required."

Wi-Fi is free in the terminal. While spotty in parts, it was pretty fast when it worked. I clocked it at 22 Mbps download and 34.5 Mbps upload.

At the gate, the Air Canada agents kept the entrances to the three boarding lanes (Zone 1, Zone 2 and Zone 3-6) roped off beyond the stated boarding time of 8:55 p.m. Unfazed passengers lined up behind the ropes causing lines to stretch into the terminal pathway, blocking passengers on other flights from getting to their gate.

Pre-boarding began at 8:57 p.m. with numerous wheelchair passengers and a Team USA Paralympic team. Zone 1 (business class passengers, but excluding Star Alliance Gold) was invited to board at 9:05 p.m. I took advantage of my Star Alliance Gold elite status so I could get clean cabin shots, boarding with Zone 2 a few minutes later.

After boarding completed, we sat at the gate for more than an hour. A pilot kept us informed that a family had missed the flight and the airline needed to find and remove their bags. While that was being completed, a maintenance issue popped up. We finally pushed back a little before 11 p.m. — more than an hour late — and took off at 11:12 p.m.

We made up a little of the delay in the air, arriving at the gate in Dubai around 40 minutes late.

[flight_stats ticket-class="econ" review-stat-section="Cabin and Seat" tpg-rating="20" tpg-rating-max="30" configuration="3" configuration-2="3" configuration-3="3" width="17" pitch="31" tray="15.5" tray-2="8.5" lavs="5" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]

Air Canada arranges economy on its Boeing 787s with the 3-3-3 seating layout typical of coach on Dreamliners.

That leads to a tight 17-inch seat width.

According to Seat Guru and other sources, the pitch on Air Canada's 787s is supposed to be 30 inches. However, I measured legroom at 31.

The seats didn't feel very padded. The reduced padding meant more of the pitch was available for legroom, but it wasn't great for comfort. After sitting in this seat for 13 hours, I was feeling a bit sore.

One of the consequences of the slim seat design is that you can feel when the passenger behind you is putting something in, or retrieving something from, the seatback pocket.

Speaking of which, there's a single large pocket in the seatback. In it, Air Canada stocked a few magazines and the safety card inside a plastic sleeve.

Seats recline a generous five inches. That's good news if you want to sleep, but bad news if you want to work on a laptop and the passenger in front of you reclines.

The headrest has folding wings to cradle your head while you sleep. I found the wings to be firm enough to stay in place while I slept.

The seat doesn't have a leg- or footrest. However, I appreciated that the seat supports divide the under-seat storage areas into three equal parts in the middle section of seats.

The tray tables fold down from the seatback in front and measure 15.5 inches wide by 8.5 inches deep. The tray table can be extended a few inches toward you if needed.

Overhead bins are spacious and numerous. However, they filled up on this flight.

At the back of the rear economy cabin, the cabin width narrows just enough for Air Canada to install a two-seat row on each side of the cabin, making these seats a great choice for couples traveling together on a full flight.

Exit seat rows are always popular for passengers looking for extra legroom. These seats are marked as "preferred," meaning they were even more costly to select. If you're willing to pay the price, you'll probably want to avoid the window seat as it doesn't have an actual window and the curvature of the exit cramps the space. Also, these seats have immovable armrests, which reduce the already-tight seat width.

The bulkhead seats in the front of the forward economy cabin are also marked as "preferred." The window seats have two windows to enjoy and even more legroom thanks to a curved bulkhead wall. Again, beware of the reduced seat width due to the tray tables being stored in the armrests.

There are three lavatories located in the middle of the two economy cabins and two more in the rear of the aircraft, a total of five for 247 economy passengers. That ratio of 49 people per bathroom combined with a nearly-full flight meant there were lines during some periods.

The vacuum flush isn't quiet, so you may want to avoid seats at the rear of each economy cabin if you're a light sleeper.

Economy lavatories feature the standard Dreamliner touchless design and are otherwise unremarkable.

I asked flight attendants if the forward lavatory, located between premium economy and business class, was available for economy passengers. I was surprised to be told yes. In addition to having lotions and sprays clearly meant for a premium cabin, this bathroom has a unique feature: a window.

[flight_stats ticket-class="econ" review-stat-section="Amenities and IFE" tpg-rating="32" tpg-rating-max="40" screen="8.5" movies="370" tv-shows="252" live-tv="No" tailcam="No" wifi="36.3" wifi-2="2.5" headphones="No" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]

At boarding, each seat was stocked with a pillow and a plastic-wrapped blanket.

Each group of three seats contains just two universal power outlets, located between the seats in front. Unfortunately, this means that you may need to bargain for access to power with your row-mates on a full flight. Also, I found that my chargers would easily fall out of the outlet.

My recommendation: bring a UK power adapter, plug your charger into this adapter and the UK adapter into the universal power outlet. I've found that the UK power plugs don't fall out of these loose power outlets as easily.

Every seatback contains a crisp 8.5-inch in-flight entertainment touchscreen.

The IFE system was packed with 370 movies and 252 TV shows, but it was organized in a way that you could easily browse the options. Even as a very frequent traveler who watches lots of movies on planes, I easily found options to keep me entertained.

However, one downside to the IFE screen is that it doesn't tilt. So, when the passenger in front of you reclines, you may struggle to see the screen clearly.

The IFE includes no tail camera, live TV, remote or streaming entertainment option. Also, no amenity kit was provided.

Bathrooms were kept stocked with towels, tissues and soap but didn't contain any amenities and none were available upon request.

Air Canada has installed Gogo's speedy 2Ku Wi-Fi system on its 787s. Passengers hoping to stay connected during the flight had the option of purchasing a fast (Stream Pass) or a slow (Browse Pass) connection for either one hour or the entire flight. Prices for the four packages were:

• 1-hour slow pass: C$9.25 ($7.03)
• 1-hour fast pass: C$11.50 ($8.74)
• Full-flight slow pass: C$20.75 ($15.77)
• Full-flight fast pass: C$29.75 ($22.61)

Thankfully I was able to redeem one of the free Gogo internet passes that I received as a benefit of being a cardmember of The Business Platinum Card® from American Express to save $23. Unfortunately, that valuable benefit was cut as of January 1, 2020 .

Through the 12-hour flight, I didn't notice any dead spots on the Wi-Fi. I ran a total of seven Wi-Fi speed tests with the average result being 36.3 Mbps download speed, 2.5 Mbps upload speed and 820ms ping. The download speed ranged between 21.1 and 50.3 Mbps with the upload speed ranging between 1.77 and 3.06 Mbps.

[flight_stats ticket-class="econ" review-stat-section="Food and Beverage" tpg-rating="10" tpg-rating-max="15" live-tv="0" tailcam="0" headphones="0" comp-meal="2" meals-purchase="n/a" comp-alcohol="Yes" extra-pillows="0" turndown-service="0" /]

The in-flight entertainment system included a menu for the flight, beginning with dinner.

Flight attendants offered passengers a simpler choice of "chicken or vegetarian." I chose the chicken and received a meal of white chicken chunks in a simple mild tomato sauce served with unseasoned couscous. The dish seemed to be designed with the focus on being inoffensive rather than going for flavor. A plastic-wrapped cold bread roll, potato salad and a brownie were served on the same tray.

Flight attendants served drinks along with dinner and then followed up after dinner to offer another round of drinks. In addition to standard soda, juice and hot drink options, economy passengers could order complimentary wine, beer or spirits.

However, the biggest downside of the dinner service was the timing. After taking off late at 11:12 p.m., I'm sure many passengers were looking forward to a quick meal service before catching some rest. Unfortunately, it would take more than 50 minutes after takeoff before special meals were served to passengers in my section of economy. My dinner wasn't served until 12:26 a.m. and empty trays weren't collected until after 1 a.m.

A simple snack basket of Biscoff cookies or pretzels was available in the rear galley mid-flight.

Breakfast choices were an omelet or pancake. I opted for the omelet and found it to be more of an egg slab with salsa and home potatoes. The fruit salad served with the meal mostly contained cantaloupe, but it was fresh.

[flight_stats ticket-class="econ" review-stat-section="Service" tpg-rating="8" tpg-rating-max="10" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" blurb="Flight attendants on this flight were generally friendly, despite being clearly overworked." /]

Flight attendants scrambled for much of the flight. They appeared to be harried from boarding to disembarking, probably because of what seemed like an inordinate amount of special meals and sticking to what seemed to be a stringent service plan. Despite that, flight attendants were generally friendly, if a little short in their interactions with passengers.

During the extended ground delay, flight attendants passed through the cabin offering cups of water. And, at least once per hour mid-flight, they walked up and down the two aisles offering glasses of water to passengers who were awake.

When I visited the back galley before sleeping, the crew was busy again working to organize a seeming sea of special meals. This wasn't bad, they explained, as there have been flights with over 130 special meals.

As much as I hate pressing the call button, I did so to test response time, and it took about 90 seconds for a flight attendant to respond. Despite being annoyed by the call, the flight attendant agreed to retrieve a coffee with milk. In just three minutes from my call, she delivered my drink.

However, the most noteworthy aspect of the service is what happened during boarding. I noticed that the supposed window seat that had been assigned at check-in was without a window, so I asked flight attendants in the back galley if there were any aisle or actual window seats open. One flight attendant empathized, apologized and explained that the flight was completely full (that wasn't quite right, the airline was still selling at least nine economy seats at the time.)

As boarding was nearing completion, I was still hanging out in the emergency exit row, not quite ready to squeeze myself into the windowless seat, when the same flight attendant stopped by to say that I might get lucky. Sure enough, once boarding was complete, she came over and waved to me to follow her.

Visions of a premium-economy upgrade danced in my head as I followed her up the aisle. She pointed out an empty window seat (in regular economy) with such authority that the passengers in my new row didn't even think to question losing the empty seat.

This little bit of extra effort definitely helped the service score.

Overall Impression

From the tight seating arrangement to lack of amenities, Air Canada's economy product isn't winning any awards. However, I found this flight to be perfectly fine. An extensive in-flight entertainment system and free alcohol in economy certainly made the long 13-hour flight — when adding in the extended ground delay — more pleasant than it could have been.

I would certainly consider flying Air Canada economy in the future, particularly as the airline often offers very affordable fares to Europe, Asia and beyond.

All photos by the author.

AirlinesFleet.com

Air Canada Fleet Boeing 787-9 Dreamliner Details and Pictures

Air Canada Fleet Boeing 787-9 Dreamliner Details and Pictures . On current fleet,  Air Canada operates 27 wide-body aircrafts Boeing 787-9 Dreamliner.

Long-range airplane Boeing 787-9 Dreamliner is one of the flagships among all aircrafts of Boeing company.

For the first time it has got-off in December 2009 and has embodied the most innovative technologies of modern passenger aircraft construction.

Boeing 787 Dreamliner was constructed for flights on very large distances – up to 16500 kilometers.

Boeing 787-9 is more elongated modification of previous model ( Boeing 787-8 Dreamliner ) with large number of passengers seats.

Table of Aircraft Details & Contents

Air Canada Aircraft Boeing 787-9 Dreamliner Fleet Identification Number Details

Air canada fleet boeing 787-9 dreamliner cabin interior class configuration and seats layout.

Air Canada’s Boeing 787-900 is primarily flown on long-haul routes and features a three class configuration with 30 Business Class Suites, 21 Premium Economy seats, and 247 standard Economy seats.

The business-class cabin is laid out in a 1-2-1 configuration, with eight seats along each wall and seven pairs in the center, for a total of 30 seats.

Each seat is 21 inches wide and 80 inches long when fully flat.

While the seat itself is similar to the reverse herringbone products you might find on American Airlines or Cathay Pacific, its comfortable and well-designed.

The storage compartment on the right — which housed the power outlet, USB plug, headphone port and handheld IFE controller — was perfectly sized for smaller items like my phone and wallet.

The surface next to it was big enough to store my headphones and a water bottle, and I never had a problem with anything sliding around even when we hit turbulence.

The seat controls were located on the right, with a touch screen display that could adjust individual parts of the seat, as well as buttons to allow it to become a bed or be fully upright.

Premium Economy is a great option for those who want a little more room and comfort on a international long haul without the expense of Business.

The seat has 38″ pitch, 19″ width, and 7″ recline.

Each seat has it’s own armrest and there is a small cup rest between seats.

Tray tables are in the arm rest.

IVODs are in the 1st row armrest, and on the seat back in the 2nd and 3rd row.

The selection of movies and TV is great including Canadian selections and some on Quebec french.

The IVOD only comes with ear buds that are not noise canceling.

The economy cabin has 247 seats in a 3-3-3 layout. Seats offer 30 inches (76cm) of pitch and are 17 inches (43cm) wide.

In economy class, passengers are allowed a generous two bags of up to 23 kilograms each.

One standard carry-on bag, plus one personal item.

Air Canada doesn’t cite a weight limit for the carry-on bag, other than that it must be light enough for you to place in the overhead locker unassisted.

Seat Map and Seating Chart Boeing 787-9 Dreamliner Air Canada

Boeing 787-9 operated by Air Canada may transport 298 passengers in three classes.

There are totally of 30 flat bed seats in the Business class.

These seats have 180 degree recline.

All these seats are standard.

Only the seats of the 1st row and of the last 8th row have such a disadvantage as close location of the lavatories and galleys.

The seats 1D and 1G have bassinet location that is why passengers traveling with infants are often seated here.

Premium Economy class consists of 3 rows of seats per 7 in each.

Proximity of the galley and lavatories may represent problem to passengers of the seats of the 12th row.

Also these seats have no floor storage during take-off and landing.

In addition, the seats 12DEG have bassinet location.

Economy class may accommodate 247 passengers.

The seats of the economy class are divided into 2 sections.

First section consists of 13 rows of seats, 12 of them have 9 seats in each and the last row contains 3 seats.

First row of the economy class, i.e. the seats of the 18th row are designated by Air Canada as preferred seats.

Passengers of these seats will take advantage of extra space for their legs.

As these seats have bassinet location, passengers traveling with babies are often seated here.

Among disadvantages of these seats: lack of floor storage during take-off and landing and reduced width of the seats.

The main disadvantage of the seats 29C, 29DEG, 29HJK and of the seats 30ABC is proximity of the lavatories.

The second section of economy class includes 136 seats.

The seats of the 31st row are classified by Air Canada as preferred seats.

Passengers of these seats will feel comfortable thanks to extra legroom.

However, other passengers tend to gather in this area while waiting to use lavatories.

As the tray tables are in the armrests the width of these seats is reduced a little.

Also there is no floor storage for these seats during take-off and landing.

Proximity of the lavatories and galley may cause inconvenience to passengers of the seats of the 45th row and 46th row.

Boeing 787-9 Dreamliner Air Canada Cabin Interior Specifications

Boeing 787-9 Dreamliner Air Canada Cabin Special Features for Accessibility

Boeing 787-9 dreamliner air canada technical characteristics, boeing 787-9 dreamliner air canada aircraft cabin feature  panasonic ex3 inflight entertainment system.

The Panasonic eX3 is Air Canada’s latest generation in-flight entertainment system, which features enhanced-definition touch screens at every seat including an advanced-intuitive interface that is easy and pleasant to navigate.

And for your own entertainment, it boasts a high-quality audio-video on-demand player, an interactive moving map and games, as well as new sections to let you learn more about Air Canada’s destinations, products and services.

Flight journey information is available at all times during the flight.

• Watch – watch feature films, short films, TV shows, documentaries, children’s programing and more
• Listen – Listen to music albums, playlists, audio books and podcasts
• Map – Track your flight’s altitude, speed and flight path
• Play – Choose from a number of popular in-flight games from arcade to puzzles to trivia
• Shop – Check out our duty-free boutique shopping items.
• Eat & Drink – See what’s being served on your flight
• Feedback – Share your thoughts to help us serve you better
• Learn more – Find out more about Air Canada’s products, services and destinations
• Accessibility – This system is accessible to hearing and visually impaired passengers

Boeing 787-9 Dreamliner Air Canada Aircraft Fleet Inflight Amenities Information

• Audio . Air Canada offers Audio and Video on Demand with personal touch screen TVs at every seat.
• Video . Air Canada offers Audio and Video on Demand with personal touch screen TVs at every seat. Business Class can enjoy an 18″ touch screen, Premium Economy an 11″ touch screen, and Economy Class a 9″ touch screen.
• AC Power . 110v AC powerports are available at every seat in Business and Premium Economy Class.  Economy Class is equipped with 2 ports for every three seats.  USB ports are available for every seat in the aircraft.
• Food .For Air Canada’s international services aboard this aircraft, complimentary food and drink are offered. An enhanced meal is offered in Business Class. For domestic and transborder flights over 90 minutes, Air Canada operates its Onboard Cafe in Economy Class and charges for alcoholic beverages, snacks and meals. As of May 1 2010, Air Canada only accepts credit cards onboard. Economy Class passengers purchasing a Latitude fare (full Economy) may show their boarding card for complimentary drinks, snacks or meals. Vouchers may be purchased in advance of flight which provide a 20% savings. Business Class passengers receive free bar and meal service.

Air Canada Aircraft Fleet Wide-Body Boeing 787-9 Dreamliner Images Gallery

Thanks to visiting  AirlinesFleet.com  and read article :  Air Canada Fleet Boeing 787-9 Dreamliner Details and Pictures .

Review: Air Canada 787-9 Business Class

Everything about my Air Canada 787-9 flight in business class was lovely. Well, almost everything. I highly recommend Air Canada’s “Signature Class” product between Los Angeles and Toronto, but be prepared to be patient.

In This Post:

Air Canada 787-9 Business Class Review

From the transborder Maple Leaf lounge I made my way to the gate, where we encountered a slight delay prior to boarding. The sun was setting, with a beautiful sunset in the western skies.

Boarding commenced and I headed down the jetbridge. Air Canada used two jetbdridges for boarding, one for economy class, one for business class.

Air Canada 793 Toronto (YYZ) – Los Angeles (LAX) Saturday, February 29 Depart: 6:45 PM Arrive: 9:01 PM Duration: 05hr, 16min Distance: 2,175 miles Aircraft: Boeing 787-9 Seat: 3K (Business Class)

No one was waiting at the aircraft door when I boarded, but I was warmly greeted as I walked though the front galley and to my seat on the starboard side of the aircraft.

The 787-9 business class cabin is arranged in a 1-2-1 configuration with comfortable reverse herringbone seats. The cabin features 30 seats in a single business class cabin. Each seat has 80 inches of pitch and is 21 inches wide.

The suite had a few storage areas including under the footwell, in a small side dish (for lack of a better word), in a cubby large enough for a passport or water bottle, and in a storage cabinet that included a plug and passenger service unit.

Seat controls were via a touchscreen just below the storage cabinet. Not only could individual elements of the seat be adjusted, but the lights could also be dimmed (not just turned off or on).

I find these seats quite comfortable for lounging, extremely aesthetically pleasing, but less conducive to sleeping because my knee hits the tray table.

Air Canada offers very nice bedding, with a lightweight yet thick duvet that still keeps you very cozy and a large pillow. Mattress pads were also offered.

Amenity Kit

An amenity kit and bottle of water were waiting on each seat. Contents included:

Pre-departue beverages were offered, with a choice of water, orange juice, or sparkling wine.

Menus were also distributed.

Meal service began shortly after takeoff.

Dinner began with mixed nuts and a choice of beverage. Nuts were not warmed (not sure if they ever are on Air Canada). The mix included salted almonds and cashews. A hot towel preceded it.

The appetizer included yellowfin tuna with rice, spinach gomae, and cucumbers. It was topped in sesame seeds with what tasted like a sprinkling of sumac on top. A choice of bread was offered.

I chose salmon for my main course, served in a creamy herb sauce with seasoned farro, tomatoes, bell peppers, zucchini, and fava beans. I’ve had better, but it was moist and all the ingredients pared nicely with one another.

The cheese plate included Oka, Brie, and medium cheddar.

Finally, dessert featured seasonal fruit (kiwi, orange, grapefruit, strawberry) and a milk chocolate praline cream puff drizzled with a sun-dried cherry compote on top. Cappuccino (with Lavazza espresso) was much appreciated.

As if that wasn’t enough, the crew frequently offered snacks to the cabin after the main meal service. S0 much food!

From a taste perspective, I thought the Air Canada meal was wonderful. But there was one issue, which I address below.

The crew was on the young side, quite attentive, quite friendly, and also very professional.

I want to give a shoutout to a couple wonderful crew members on my flight, particularly Babar and Asia who were so kind and professional. Asia had to put up with a particularly problematic passenger…something I want to dedicate a separate post to. Babar was into iPhones and after he saw me taking pictures we had a wonderful conversation about photography and Apple. We’re both very loyal customers!

But there was one thing that really annoyed me on this flight. Take a close look at the meal pictures above, paying particular attention to the remaining flight time in the monitor behind the food. That’s right, it took more than half of the flight to complete the meal service!

My goodness, that is far too long for a five-hour journey! The crew was great, the cabin was full…I’m not sure if this is just how service flows on Air Canada are or whether this was anomaly, but it was unacceptably long. And it’s not like meal service started late and was then served quickly. Meal service started shortly after takeoff and there were long delays between courses. I entertained myself with a couple movies. But if you are flying from Toronto to London, a flight of similar length, be prepared to skip meal service or simply spend the majority of your flight eating dinner. That makes the Signature Suite all the more valuable on a transatlantic flight.

One other note. Even though this flight was in February, some crew members were already wearing masks. I found it so strange at the time…we’ve come a long way.

I liked that the lavatory had a window. It was also clean. Air Canada offers Vitruvi products, including soap, hand moisturizer, and a spray.

IFE + Wi-Fi

In-flight entrainment featured a library of movies, TV shows, games, music, and info about Air Canada.

Noise-cancelling headphones were offered:

But these were collected about an hour prior to landing. We received disposable earphones in their place.

Air Canada also offers high-speed wi-fi onboard the 787-9. I did not connect, but noticed pricing was on an hourly basis and rather high at CAD12.25/hour for high-speed internet.

The prolonged meal service aside, this was a very nice flight. The service levels were certainly international in quality and the bedding extremely comfortable. I would not hesitate to fly Air Canada on a much longer flight in the future.

How would you review the Air Canada 787-9 in “Signature” business class?

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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Experience global travel at its finest with Air Canada's business class on the Airbus A220-300. Designed for 12 passengers, it offers a serene environment equipped with cutting-edge amenities. The seating is designed for utmost relaxation, the dining is a gastronomic journey, and the entertainment options are vast and modern. The crew's dedication ensures a journey that's both comfortable and memorable.

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Bewertungen.

Very good seat

It was my second time on an Air Canada 787. After my previous flight, I made a promise to myself to never fly on an AC 787 again. But I had no real choice this time and I, reluctantly, flew on a 787 again. It didn't change my previous opinion at all. The seats are extremely narrow. In economy class, it's a horrible airplane to fly on. Avoid Air Canada's B787 at all cost, if you can.

Seat was acceptable but I’m only 5’7”. Not much chance to change position on a 9+ hour flight.‘Food was not good, except for the cookies and brownies!

I was very comfortable and the flight crew was great

18K is a preferred seat. There is a bulkhead, so legroom is not as good as exit row seats, but still much better than regular economy. There are no lavatories nearby, so nobody is crowding your area, no noises or smells. I got a window seat so that I could look out the window... However, about an hour into the flight crew darkened all windows, and disabled individual controls. Windows remained tinted until end of flight. This is apparently a common occurrence with AC... If you want a window seat for actually looking out the window, you might want to reconsider with the 787.

Despite being a "preferred" seat advertising extra legroom, this is not true due to the bulkhead directly in front of the seat. As someone who's 6'3, there was not enough room to extend my legs and it was quite uncomfortable. Other aircraft (and other airlines) provide a lot more legroom in their preferred seats. Also, as someone else said, this is the row with the bassinet, so there's a good chance there will be a baby sitting nearby. Luckily the one in my row was quiet the whole time.

I am 6’ 2”. Seat has great legroom as it is by wing exit. I can’t get comfortable enough to sleep on a plane but this eat allows you to at least stretch out. Downside is that is right by restrooms......you need to be tolerant of the other passengers as they unavoidably bump into you and step on your feet.

I flew Air Canada's 787-9 from Vancouver to Shanghai and back. Everything was okay. The seat had ample legroom, although it was not spacious. Service, entertainment and food were also alright. Overall, Air Canada's 787 is a perfectly acceptable aircraft for long haul travel. The experience is definitely not one that I would pay more or go out of the way for. However, if the price was right and the timing was convenient again, I wouldn't mind taking Air Canada again.

Sat in the business class seat which was shaped as a pod. Overall, I like these seats since they provide privacy, a large video screen for entertainment, work space and a lie-flat bed. The bed I felt was narrow, and tapers towards your feet which does not allow much freedom for your feet if you like to reposition them while sleeping. The pods are pointed towards the windows, unlike the older versions which were pointed towards the aisle. You also get air nozzles directed down towards you which is great for comfort when using blankets when sleeping.

Looks like the major issue of Air Canada configuration cabin is about the lack of lavatories. Company should install at least 2 more lavatories on each plane to avoid long lines in corridors bothering passagers, long time waiting and gathering around WC. Overall the seats are OK for economy and premium, but if you can't go when you gotta go, it ruins entirelly the experience of a 10 hours flight. Just needs more lavatories.

These pods are cramped and uncomfortable - lots of wasted space. Probably good for lie flat sleep. The IFE and noise cancelling headphones are great. Meal was terrible. They ran out of one premium wine after I had 2/3 of a glass. Glad I was not in economy on this full flight from yvr to yyz

25% of the right site were blocked by the emergency exit. Seat was next to the toiletts and people geather in front of your seat.

I had not checked about this aircraft before booking YVR-MEL, and was very concerned when seeing that this site showed 30" pitch in coach, having flown another 787 with 30" stated pitch. The worry was foundless - the seat was closer to 32". The neighbouring seat happened to be empty, so it was a reasonable 15-hour flight.

Seat 18G was somewhat uncomfortable due to not being able to extend legs fully due to bulkhead wall. Was sat next to an infant in this seat due to bassinet in the bulkhead. Luckily baby was asleep most of the 9hr flight, but would be an issue if she kicked off screaming. I suspect you're basically guaranteed to sit next to an infant in this section. TV monitor pulls out from under right armrest, but sits at a bit of an awkward angle, but worked fine. Seat is good to be able to stand up and stretch at any time. Not sure it was worth the extra money, but it was either that or 45A.

Terrible seat pitch and width in economy class, very uncomfortable on a long haul flight. Other airlines I've flown with had much more comfortable seats in the same aircraft.

The seat pitch was grossly inadequate for a person 6' 2", for the long overnight flight from Toronto to Vienna (Austria), the seat was very uncomfortable and since Air Canada has 9 seats in 3-3-3 configuration the aisles are narrow and passengers walking to/from washrooms bump into seated ones thus constantly disturbing them; the experience was of a "Nightmare-liner" not "Dreamliner".

The seat was comfortable with more than sufficient leg room. There was difficulty/inability y to adjust the location of the arm rest tv as little to no flexibility to be able to do so. Also the jog in the aisle between business class setting and row 18 made It difficult for flight attendants to manoeuvre and passenger had to exercise caution as well.

Travelled London to Calgary in seat A8 and in seat A6 on return, both were comfortable and the service was excellent. In A8 I was not disturbed by noise from toilets or galley. In A6 the blank window of A5 helped reduce light glare. My first time in business with Air Canada and found the heavy padded seat belt a little strange but got used to this.

Seat 18H is a standard bulkhead seat, but it was inconvenient due to the bend in the aisle going into Premium Economy. Flight attendants backing up the aisle with service carts frequently bumped the seat, sometimes with a lot of force (enough to spill red wine in one instance). I sit exclusively in aisle seats, so know enough to not hang out into the aisle. I would not choose this seat again. I assume 18C would have the same issues.

Very cold seat. Good space for legs cause no seat are in front. Very poor duty free on board.

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Simple Flying

Air canada launches 1st direct boeing 787-9 dreamliner flight between canada & singapore.

The Boeing 787-9 took 16 hours and 16 minutes to complete the flight.

• Air Canada has launched its longest flight connecting Vancouver and Singapore, introducing a strategic new route.
• The inaugural flight was delayed, extending its total flight time to 16 hours and 16 minutes.
• Air Canada plans to increase frequencies on this route as of December 2024, showcasing its commitment to further expansion into Asia.

Air Canada launched its longest flight by distance on April 3, connecting Vancouver International Airport (YVR) and Singapore Changi International Airport (SIN) . The route is nearly 7,965 miles (13,000 km) long and takes 16 hours and 5 minutes to complete.

This flight marks Air Canada's latest new route and furthers the carrier's already-packed summer schedule.

A strategic new route

The first flight left Vancouver at 00:21, 16 minutes later than scheduled. It proceeded to Singapore, where it landed at 07:37, with a delay of roughly 20 minutes. The plane was in the air for longer than initially planned, translating into a journey of 16 hours and 16 minutes.

According to Flightradar24 , a Boeing 787-9 with registration C-GYJW operated this service. The aircraft is virtually new, being delivered to Air Canada's Toronto base on February 15.

Mark Galardo, Executive Vice President of Revenue and Network Planning at Air Canada, said:

"Air Canada is thrilled to welcome customers onboard our newest route linking Canada and Singapore from our Pacific hub in Vancouver."

"These new Singapore flights are part of our strategic expansion at YVR, which, together with an efficient and seamless in-transit connection process, further position the airport as the preferred North American gateway to Asia."

A few notable destinations from YVR to Asia include Manila with Philippine Airlines, Bangkok with Air Canada, Shanghai with Air Canada and China Eastern Airlines, and Seoul with Air Canada and Korean Air.

16 Passenger Carriers: Vancouver’s Asia-Pacific Market Expands With ZIPAIR Launch

The socio-economic benefits.

The new route is particularly strategic for Air Canada.

Singapore Airlines currently flies to 130 destinations from its hub at Changi International. The carrier is also a Star Alliance member, the same airline alliance as Air Canada. Therefore, passengers traveling with Air Canada to Singapore can then hop on a Singapore Airlines to reach their final destination. As underlined by Galardo:

"Singapore is also an important gateway to beyond destinations. Customers have a multitude of connection options travelling to Southeast Asia, Southern India and Western Australia with our longstanding codeshare and Star Alliance partner, Singapore Airlines."

The importance of connecting the two cities, however, goes beyond the interests of the two airlines. The Honourable Jagrup Brar, Minister of State for Trade, Government of British Columbia, underlined the socio-economic advantages of Air Canada's latest route:

"The reality of directly connecting Singapore, Southeast Asia's most active economic gateway and financial hub with British Columbia, Canada's gateway to the Pacific can mean limitless opportunities. This new direct flight opens fresh opportunities for travel and tourism, business collaboration, and access to global markets that will directly benefit people in Singapore, Southeast Asia, and throughout our province."

Further expansion

The service operates four times a week on the outbound legs: Mondays, Wednesdays, Fridays, and Saturdays. It returns the day after. The timetable is listed below.

According to Aeroroutes , the airline has already planned to increase frequencies on its new route as of December 2024, introducing a fifth weekly flight. The flights will be added as of December 4, 2024.

Read all the latest Air Canada news here.

Air Canada has also expanded frequencies on several routes and introduced new services this summer. This includes flights from Toronto to Tulum, which will launch on May 3, and Vancouver to Osaka as of May 1. Flights from Montreal to Seoul also launch on June 18, another testament to Air Canada's focus on expansion into Asia.

What do you think about this new route? Will you be trying it any time soon?