telstra fibre plans business

Telstra Fibre

Supercharge Your Business Connectivity

Telstra Fibre is a high-speed, secure, and reliable business-grade broadband solution that uses fibre-optic technology to transmit data over long distances. By leveraging the power of Telstra’s extensive and robust network infrastructure, UcPath offers unparalleled connectivity, enabling businesses to achieve faster download and upload speeds, smoother video conferencing, and seamless access to cloud-based applications.

Features of Telstra Fibre

• Symmetrical Speeds

Symmetrical upload and download speeds allows for smoother data transfers, more efficient cloud-based application use, and uninterrupted video conferencing.

1:1 Contention

Telstra Fibre Premium offers 1:1 contention, meaning your business gets dedicated bandwidth, ensuring a consistently high level of performance.

Low Latency

Low-latency minimizes the time it takes for data to travel between your devices and the internet. Low latency is crucial for applications such as Voice over IP (VoIP) and video conferencing where even a small delay can impact performance and user experience.

Cost Savings

By committing to a 36-month contract, you can take advantage of our best pricing options, resulting in significant savings.

Secure Connections

Data security is paramount for any business. Telstra Fibre offers dedicated, private connections to keep your business data safe from external threats.

Uptime Guarantees

Service Level Agreement that guarantees network uptime, ensuring that your business stays connected and operational.

Why Choose Telstra Fibre

High-speed connectivity.

Lightning-fast internet speeds up to 1 Gbps ensuring businesses that demand high-performance for daily operations, data transfers, and communication.

Unmatched Reliability

Telstra’s robust fibre network infrastructure ensures maximum uptime, so you can count on consistent and reliable connectivity, even during peak hours.

Scalable Solutions

Can be tailored to suit the unique requirements of businesses of all sizes. As your business grows, we can quickly adjust your plan to ensure your connectivity continues to meet your evolving needs.

Australian Support

At UcPath, our Australian-based team is committed to delivering outstanding customer experiences. Our experts are readily available to resolve technical issues with minimal disruption to your business, while providing personalized support and valuable local insights.

Telstra Premium Fibre Plans

We offer a variety of customizable Telstra Fibre plans to suit businesses of all sizes, from small start-ups to large enterprises. Choose from our range of plans, each designed to meet your unique requirements and budget:

Telstra Fibre 100

• 100/100 Mbps
• Unlimited Data
• Static IP address
• 1:1 Contention Ratio
• $0 Fibre Build Cost
• 36 Months Term

Telstra Fibre 200

• 200/200 Mbps

Telstra Fibre 500

• 500/500 Mbps

Telstra Fibre 1000

• 1000/1000 Mbps

Frequently Asked Questions

Can i use my existing equipment with telstra fibre.

In most cases, you can use your existing equipment. Our technicians will assess your current infrastructure and recommend any necessary upgrades to ensure compatibility and optimal performance.

How long does the installation process take?

The installation timeline varies depending on the complexity of your network infrastructure and the level of customization required. Typically, it takes between 8-12 weeks to complete the installation process.

Are there any additional fees or charges?

There may be additional fees for installation, equipment, or customization, depending on your specific requirements. Our team will provide you with a detailed quote before proceeding with the installation process to ensure complete transparency.

What contract terms are available for Telstra Fibre?

Telstra Fibre plans come with a 36 months contract term, which allows UcPath to provide you with the best possible pricing and support for your business connectivity needs.

Is Telstra Fibre suitable for businesses of all sizes?

Yes, Telstra Fibre is designed to accommodate businesses of all sizes, from small start-ups to large enterprises. UcPath's customizable plans and scalable solutions ensure that your business receives the optimal connectivity solution tailored to your specific needs.

If you have any questions about Telstra Fibre plans, we're here to help. Our knowledgeable and friendly team look forward to assisting you in finding the perfect connectivity solution for your business.

Maximising productivity with business-grade fibre

Source: Adobe Stock.

We are living in a hyper-digital world, which means your internet connection could make or break your business. So it stands to reason that a solid internet service is essential if you want to compete with — and ultimately outpace — your competitors. Telstra’s business-grade fibre is already revolutionising the way many businesses operate, helping them elevate productivity, boost customer interactions and streamline their team’s day-to-day efficiency.

Working smarter, not harder with business-grade fibre

Just a few minutes — let alone hours or days — without the internet could be devastating for your business’s bottom line. That’s why owners are turning to Telstra’s business-grade fibre for reliability and greater productivity.

Here are some of the top benefits of this game-changing technology for businesses.

Speed and quality can equal greater productivity

Business-grade fibre is already helping many Aussie businesses with the speed and network quality that was once exclusive to large enterprises. Recent research from the Bureau of Communications, Arts and Regional Research reveals just how beneficial high-speed broadband can be for productivity. Businesses that are using fibre-based broadband report the highest productivity growth, and Telstra is making sure they are also able to improve customer experiences and support team collaboration.

The crux of business-grade fibre’s potential is in how it delivers fast, reliable internet connectivity that is crucial for modern business operations. Everyday things like videoconferencing, file sharing and cloud-based apps rely on the quality and speed of your internet connection. Business-grade fibre can help provide greater performance through low latency, symmetrical speeds and various bandwidth options.

Learn more about how Telstra’s Business Grade Fibre can help your business by visiting a Telstra Business Technology Centre.

Decoding the key terms

There are so many benefits embedded in Telstra’s business-grade fibre, but here are some of the key outcomes to help describe its value:

• Low latency: Business-grade fibre has minimal ‘round-trip time’ (aka latency) for data, which essentially means fast response times 
• Symmetrical speeds: You get equal speeds for both uploads and downloads. Expect exceptional performance for things like videoconferencing.
• Bandwidth options: Higher bandwidth means you can send and receive more data at once.
• Uncontended connection: Depending on which Telstra plan you choose, you can get business-grade fibre with a dedicated internet connection that is never shared with other businesses.
• Service-level agreements (SLAs): Higher-end business internet services like business-grade fibre can come with SLAs to clearly define the level of service and support you can expect.

Boosting customer and employee experiences simultaneously

A reliable digital experience is something modern business owners should expect from their ISP. Not only does business-grade fibre help keep staff and customers connected, but it’s built for reliability and high service availability. Telstra is committed to network target availability, reaching up to 99.995% with LTE backup, or one of the redundancy options available on Telstra Fibre. LTE coverage is required to add the LTE backup option.

If you’re thinking about an upgrade to business-grade fibre, here are some things you might want to consider:

• Do multiple users put a strain on your internet? 
• Are you regularly using bandwidth-intensive apps like videoconferencing, large file transfers, cloud services and data-heavy work platforms?
• Are you looking to increase your download or upload speeds?
• Does – or would – sluggish or patchy internet make a big dent on your business operations?

If you answered ‘yes’ any of the above, then a business-grade fibre service could be the perfect solution. Telstra can help your business perform better with business-grade fibre that takes your business to new levels of productivity.

Read now: Five good reasons to switch to business-grade fibre

Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. In Australia they provide around 22.5 million retail mobile services and 3.4 million retail bundle and data services. They believe it’s people who give purpose to their technology. That's why their purpose is to build a connected future so everyone can thrive.

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Telstra Fibre

Telstra fibre internet is a complete, ready-built solution delivering best-in-class internet for business customers., telstra fibre internet plans, $ 359 .00 /mth, telstra fibre 100mbps.

Fibre 100Mbps Internet via Telstra network with optional enterprise-grade Managed Firewall services.

$ 419 .00 /mth

Telstra fibre 200mbps.

Fibre 200Mbps Internet via Telstra Network with optional enterprise-grade Managed Firewall services.

$ 629 .00 /mth

Telstra fibre 500mbps.

Fibre 500Mbps Internet via Telstra Network with optional enterprise-grade Managed Firewall services.

$ 899 .00 /mth

Telstra fibre 1000mbps.

Fibre 1000Mbps Internet via Telstra Network with optional enterprise-grade Managed Firewall services.

What are some of the Features of Fibre Internet?

Our Fibre Internet plans come with features paramount for businesses.

Bandwidth Options

Suitable bandwidth options for businesses of all sizes ranging from 100Mbps all the way to 1000Mbps.

Unlimited Data

If your business handles large amounts of data, you’ll be pleased to know our Fibre Internet plans come with an unlimited data allowance.

Static IP Address

Allow your team to seamlessly access your network. Perfect for running a web server, connecting your office to another location via VPN, or administering your network remotely.

Free Install

Enjoy a $0 Install on all Business Fibre plans provided by UnifiedNet™.

Contention Ratio

With a 1:1 contention ratio your business will have exclusive uncontested access to Telstra’s fibre network.

Uptime Guarantee SLA

Telstra Fibre comes with a 99.90% Uptime Commitment. This means that we guarantee the service will be up a percentage of the time.

Benefits of having Business Fibre

There are many reasons to choose Fibre from UnifiedNet™, below are some to name a few.

Geograpic Coverage

Best geographic coverage available from a single provider via the industry-leading Telstra Wholesale fibre network.

Fast Delivery

Covering 27,000+ multi-tenanted business sites within Australia, all pre-enabled to be lit without delay.

Business Support

Full access to our Australian-based customer support team from Monday to Friday, 8.30am-5.30pm AEDT.

Let us contact you…

Simply leave your details below and discover a better way to connect your business.

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Business NBN plans

Whether you’re a sole trader or a small business, we’ve compared business nbn plans from 17 providers in australia to get you sorted..

Read our reviews of other brands

In this guide

How do I compare NBN business plans?

What are the main features of a business internet plan, what is the best nbn speed for your business, nbn 50 - best for sole traders, nbn 100 - best for small business, nbn 250 - best for small businesses with heavy usage, nbn 1000 - best for large teams, business mobile broadband plans, who are the business nbn providers in australia, frequently asked questions.

Why compare internet plans with Finder?

We don't charge extra. Prices shown on Finder are the same as those you get directly from internet providers.

We compare almost every major internet provider in Australia, all in one place.

Our team is dedicated to monitoring internet plan prices and keeping deals updated daily.

There are 2 main things to consider when comparing NBN business plans:

• Good to know: To sign up for a business NBN plan, you'll just need a valid Australian Business Number (ABN).

Business internet plan features vary by provider, but in general, you can find the following features:

Normally, you get a new IP address every time you connect to the network, but a static IP stays the same. Most providers include it for free on business internet plans.

• Why this matters: Static IPs are vital for hosting a website internally or if you have workers accessing your network remotely (via VPN and so on).

Extra support and priority

Business plans usually include extra support in the form of a 24/7 call line or dedicated account manager.

• Why this matters: Support for residential plans can leave you in a call queue for ages. Priority support means your problem can be solved faster so you can get back online and back to business quicker.

Enhanced Service Level Agreement (eSLA)

Providers with eSLAs purchase extra support from NBN Co itself and pass that extra service on to you.

eSLAs specify a time frame and method for problems to be resolved as well as what happens if your service falls short. Residential plans don't have these.

• Why this matters: eSLAs help ensure your business will be back up and running quickly after a problem.

You'll have different speed requirements depending on the size of your company and how much you'll be using the internet.

Where a regular Australian can get away with using NBN 50 for personal use, small businesses may prefer to use NBN 100 to ensure they're getting fast enough speeds.

• Maximum download speeds : 50Mbps
• Maximum upload speeds : 20Mbps
• Team size : 1 person

According to the ACCC, the NBN 50 speed tier is the most popular in Australia for personal use. Its download speeds are fast enough to handle video conferencing and with enough upload speed to use cloud storage like Google Drive or Dropbox without too much hassle.

• Maximum download speeds : 100Mbps
• Maximum upload speeds : 40Mbps
• Team size : 3–5 people

The NBN 100 speed tier is typically a great fit for families of 4+ people and that extends to small business users.

However, if your business requires regular video conferencing or uploads a lot of data, pay attention to upload speeds when comparing plans. NBN 100 plans can come with either 20Mbps or 40Mbps upload speeds.

A NBN 100/40 plan may cost you a bit more, but can come in very handy if multiple people are in Zoom meetings at the same time.

• Maximum download speeds : 250Mbps
• Maximum upload speeds : 25Mbps
• Team size : 5–7 people

More people means less bandwidth to share. On a 250Mbps plan, you should be able to download large files simultaneously and have no issues with video conferencing.

The only limiting factor is your connection type. Your business will need to be connected to the NBN via FTTP or HFC , which is not the case in all parts of Australia.

• Maximum download speeds : 1000Mbps
• Maximum upload speeds : 50Mbps
• Team size : 25–30

NBN 1000 is the fastest NBN speed you can get in Australia, but it is also limited to businesses with either an FTTP or some HFC connections.

On an NBN 1000 plan, large teams of up to 30 people should be able to collaborate, download and upload files without any problems.

Keep in mind:

• Some providers like Aussie Broadband offer plans with customised speeds that sit outside of the regular speed tiers. For example, Aussie's Pro NBN plan has maximum download speeds of 500Mbps and maximum upload speeds of 200Mbps.
• If your company has more than 30 employees, it may be best to contact your provider about an NBN enterprise plan.

A business mobile broadband plan could be the right fit for sole traders, remote workers or anyone who needs to be able to access the internet on the go in different settings.

The following are some of the benefits of a business mobile broadband plan compared to an NBN plan:

• 5G access. 5G may be able to provide speeds faster than what you can get via NBN.
• Portability. Because it's not a fixed connection, you could run your business from the beach, cafe or remote site. Plus a variety of modems will fit in your pocket or work bag.
• Data sharing. Compared to a residential mobile broadband plan, some providers offer data sharing for businesses. This means you can share your data with other members of the team.

But there are also a few cons:

• Limited 5G network. 5G is still being rolled out and isn't as widely available as 4G. It works best in major cities.
• Less data. Some mobile broadband plans come with less data than an NBN plan and for a higher price.
• Device repayments. While not overly expensive month-to-month, the device repayment for a mobile broadband modem can be an additional cost to pay over a 12-, 24- or 36-month repayment period.

View business mobile broadband plans

• Compare Clear

We compare business internet plans from 17 providers. Here are some examples of what some of the most popular providers have to offer.

Telstra business NBN plans

Like its residential plans, Telstra's business NBN plans come at a premium. It offers NBN 50 and NBN 100 plans. You get the following:

• 4G mobile broadband backup. If the NBN goes down, your Telstra Smart Modem will automatically switch over to the Telstra 4G network to keep you connected. Unlike a regular Telstra home internet plan , you'll get full 4G speeds instead of being capped at 25/5Mbps.
• Dedicated NBN connection manager. When you sign up with Telstra, you'll have a connection manager to work with for a pre-connection assessment, updates on your order and a post-connection check-in.
• Included calls. You get unlimited calls to standard landlines and mobiles in Australia.
• 24/7 NBN Business tech support. It's what it says on the tin - Telstra has tech support available at all hours of the day for its business plans, as well as assistance in the My Telstra app.

Without any promotional discounts, Telstra business NBN plans come out to be about $25-$30 more expensive than the average business plan on Finder.

View Telstra business NBN plans

TPG NBN business plans

TPG sells business NBN bundles to small companies. It offers speeds of NBN 12, 50 and 100Mbps, all of which come with a static IP. You also get the following:

• Choice of 500GB or unlimited data plan. If you don't need unlimited data, you can save $10 a month by opting for the 500GB option on the NBN 50 or NBN 100 plans.
• Phone line with unlimited standard national calls. Available on NBN 50 and 100 speed tiers. You can pay $10 more on the unlimited data plan for unlimited national calls to mobiles.
• Choice of contract term. If you choose to sign on for an 18-month contract, you won't need to pay the $99.95 set-up fee. Otherwise, pay the fee and you'll be on a no-lock-in contract.
• Dedicated business support. TPG has a dedicated support team for small office and business customers to better support you with your business-related enquiries.

In terms of price, TPG's unlimited data business NBN plans are slightly above the average, being around $3-$5 a month more expensive. If you opt for limited data, those plans come in $5 - $8 cheaper than the average business plan in our database.

View TPG NBN business plans

Optus NBN business plans

Optus NBN plans for business are in line with the average cost of business NBN plans on Finder.

You won't get a static IP by default, but you may be able to add one for $10 a month. Static IPs are not available to customers who use the Optus Cable Broadband network.

Its other business-focused features include the following:

• Ultra Wi-Fi modem. Free when you stay connected for 36 months.
• 24/7 online support. As an Optus customer, you can get support 24/7 using the online chat feature with business customers getting priority.

View Optus NBN plans for business

iiNet NBN business plans

iiNet has 2 options for business internet plans: NBN 50 and NBN 100. Depending on whether you want unlimited data or not, its plans could be considered affordable. Its NBN 50 unlimited data plan is around $6 cheaper than the average business plan on Finder, while the NBN 100 plan is in line with the average.

• Priority support. Business plans come with a priority support number that they can call at any time to get help with their issues and concerns.
• Call inclusions. You get a phone line with pay-as-you-go calls by default, unlimited calls to Australian numbers for $10 extra monthly or unlimited calls to landlines in 20 countries for a further $10 a month.

View iiNet NBN business plans

Aussie Broadband business internet plans

Aussie Broadband's award-winning customer support team could be just who you want to manage your business's internet affairs.

• Higher speed options. Business customers can access Aussie Broadband's special NBN 500 plans or even NBN 1000.
• Priority service. Support tickets get priority handling by Aussie Broadband's business support team.
• Bronze. Best effort uptime, 12-hour response time eSLA and 24/7 Australian support.
• Silver. 99% uptime guarantee, 8-hour response time eSLA and 24/7 Australian support.
• Gold. 99.95% uptime guarantee, 4-hour response time eSLA and 24/7 Australian support.

In terms of the base plan prices, its NBN 25 and 50 plans are cheaper than the average on Finder, while its NBN 100 plan is in line with the average. Its NBN 250 plan is $50 more expensive than the average business plan on Finder, but you do get a higher upload speed than most NBN 250 plans. It is one of only 2 providers to offer a 500Mbps typical business hours speed, which might help if you require more speed than NBN 250, but don't need NBN 1000, especially as that latter plan is just over $200 a month more expensive than the average. Keep in mind though Aussie Broadband's NBN 1000 business plan offers the highest average upload speed of all providers (around 8 times faster), so this is something to consider if very fast upload speeds are required for your business.

View Aussie Broadband business plans

Why you can trust finder's broadband experts.

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How much does business nbn cost.

Business NBN plans on Finder start from $59 per month but can go all the way up to over $400 per month, depending on what speed you're after.

Business NBN plans tend to be more expensive than residential plans. The difference is less notable on the lower speed tiers from NBN 12 to 100, with the average business plans being $6–$13 more expensive. On an NBN 250 or 1000 plan, the difference is much greater being between about $35–$70 more expensive on average.

Note: Differences are based on the average cost of residential and business plans we compare on Finder.

Can I get a business internet plan for my home?

Yes, if you have your own business and you work from home, you can sign up for a business NBN plan. You'll just need to provide your ABN.

Are NBN business plans faster than residential plans?

Technically, no. NBN business plans offer the same speed and performance as residential NBN plans. On a network level, everything is the same – NBN Co doesn't distinguish between the two.

However, typical download speeds could be faster on business internet plans than on residential plans but this varies by provider.

The main difference is that retailers offer business NBN customers extra features like a static IP and priority service and service guarantees they don't offer to residential customers.

What is the difference between a business NBN plan and a business NBN enterprise Ethernet plan?

An NBN enterprise Ethernet plan is designed for larger businesses or those that require up to 1000Mbps upload and download speeds. A business NBN plan, on the other hand, is much more like a residential NBN plan in terms of speed tiers and performance, but with extra features and support.

How fast is business NBN fibre?

It depends on what speed business NBN plan you choose as to how fast it is, but you can achieve up to 1000Mbps download speeds.

Mark Neilsen

Mark Neilsen is a writer at Finder, specialising in streaming, broadband and mobile. He looks for deals on all those services and keeps you abreast of any changes to see what's worth it for you. He has over 20 years' experience in print and digital media and while at Finder, Mark’s expertise has been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming, mobile and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to.

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2 Responses

we run a small business from home, we already have the NBN box & everything but I want to know who is the best for Value & we want to keep our home number & fax number (for the business) but we also want our mobiles & Ipad & my kids phones (limited for the kids) all on the same plan. does anyone do that?

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Your address

We have made several attempts to initiate the process of establishing an nbn  network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

• Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
• Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines. ^
• Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn  supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
• Future requests for an nbn  network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn  network. #

Please do not hesitate to contact us should you decide to request an installation in the future.

*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.

^ nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us .

Construction of the nbn ® network has started in your area

nbn ’s New Developments team are continuing to work with the developer to roll out the nbn  network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us .

More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Disconnection information

Premises connected to the nbn ® network via nbn  Fixed Wireless won't be disconnected from their existing phone and internet services by nbn .

If you want to keep your existing copper phone line active when you order a service over nbn  Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn ® Satellite Service + . The business nbn Satellite Service is designed to support business-grade internet, data and voice services § to Australian businesses in remote and rural areas ^ .

Premises connected to the nbn ® network via nbn  Satellite won't be disconnected from their existing phone and internet services by nbn .

If you want to keep your existing copper phone line active when you order a service over nbn  Satellite, you should speak to your phone and internet provider at the time you place your order.

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn  powered plan.

We’re planning to change your nbn technology.

This location is connected to the  nbn ® network

We’re planning to change your nbn technology.

You're ready to change to a new nbn ® technology

BUSINESS-GRADE FIBRE THAT'S MADE FOR MORE

Help give your business the edge with business nbn ® Enterprise Ethernet

A premium wholesale business product that’s designed for more.

Discover the benefits of business nbn enterprise ethernet, collaboration and speed, adaptable priority data, a reliable fibre network, business-grade support, dedicated business-grade support, learn how enterprise ethernet drives digital transformation, what is enterprise ethernet.

View our illustrative guide and learn more about how businesses of all shapes and sizes can benefit from Enterprise Ethernet and help transform the way they work.

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This could include our most competitive wholesale service pricing. Plus if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost to your provider * . Build costs will apply and will depend on your location and the complexity of the build.

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What is the business nbn fibre initiative, what wholesale offers are available for business nbn enterprise ethernet.

We deliver a range of offers for our wholesale product, Enterprise Ethernet. These include wholesale pricing discounts, and no up-front build costs for service providers for over 90% of business locations within the nbn  network footprint * . Plus, if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost to your provider for standard installations * . For most locations in the nbn  Fixed Line footprint, providers will enjoy a Service Delivery Guarantee of 50 busi ness days for Enterprise Ethernet orders ◊ . This provides end customers with much greater certainty on their upfront costs and connection times * .

How many business nbn fibre zones are there?

In September 2020, nbn announced the creation of 240 business nbn  fibre zones as part of our $700m investment in network development. Demonstrating our ongoing commitment to Australian businesses, nbn recently announced a new zones, bringing the total to 322. We will be continuing to add further business nbn  fibre zones through our co-investment programs and ongoing work with other Government entities.

nbn may also announce further business nbn  fibre zones in the future to help meet the demand around the country.

Can additional locations or areas become business nbn fibre zones and gain access to the offers in these zones?

Regardless of the bandwidth profile for the service you acquire from your service provider, it will operate at less than 10Gbps (or, in some circumstances, less than 1Gbps, if that bandwidth profile is acquired) because of normal equipment and network limitations. In addition, your experience, including the speeds actually achieved over the nbn network, depends on some factors outside our control (like your equipment quality, software, and how your service provider designs its network). If your service provider has not selected Class of Service High, speeds you experience may be affected by contention on the nbn network, particularly in busy periods.

These wholesale service features are offered to service providers. The service options providers make available to their end customers depend on what they have productised and the retail solutions they offer.

nbn  is a wholesaler and does not control costs charged by service providers. Customers should contact their preferred provider to ask about availability and any fees and charges from their provider that may be applicable. These pricing offers are not available for most premises in the  nbn  Fixed Wireless or Satellite footprints or for most premises which have complex connections – further costs are likely to apply to these premises.

The 50 Business Days Service Delivery Guarantee is not available for Premises located in the  nbn  non-fixed line footprint. The 50 Business Days Service Delivery Guarantee is also unavailable at some Premises within the  nbn  Fixed Line footprint as identified by  nbn .

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Business fibre comes with symmetrical upload and download speeds, where both are the same. This is especially important when using cloud-based software.

At BusinessCom, we're the experts and one of Australia's leading providers of High Speed Fibre Broadband. Call us on  1300 000 300  or  CLICK HERE  to make an enquiry and find out more.

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There are two types of business fibre available,  Enterprise NBN and fibre delivered directly by carriers with their own fibre networks. BusinessCom is an NBN Retail Service Provider and has wholesale arrangements with all of the leading fibre providers. This means we have no network bias and can deliver the best possible solution from a range of options.

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Enterprise NBN is where the NBN infrastructure is upgraded to an enterprise-grade fibre connection. It's the most widely available source of Fibre internet and provides speeds of up to 500 Mbps.

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On-Net Fibre is delivered directly to the business premise on a private network owned by the carrier. On-Net Fibre provides unbeatable speeds of up to 1000 Mbps and is the fastest speed available to SME businesses.

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Frequently Asked Questions

Fibre Internet is a connection that delivers data as light signals through an optic fibre cable, which is typically made from glass or plastic.

Unlike copper cables used by ADSL, SHDSL and some NBN connections, fibre optic cables can transmit more data at a faster rate.

It's an ideal solution for businesses that use a large amount of data or require uninterrupted high speed internet.

Fibre is regarded as the most reliable means of delivering business broadband as it doesn't use the ageing copper network or is affected by any wireless interference. Tier 1 Fibre Networks deliver high performance connections with 99.95% up-time SLAs. To ensure uninterrupted access to high speed broadband, many businesses use 4G LTE as a backup and fail-over technology.

Standard business nbn ® and fibre are two terms often discussed regarding fast and reliable internet connections. Standard business nbn ® is offered Australia-wide and uses various technologies, including fibre optics, copper wiring and fixed wireless in their infrastructure. Fibre broadband refers specifically to the use of fibre optic cables, known for their exceptional speed and reliability. While standard business nbn ® includes fibre as one of its technologies, it's not guaranteed to be used exclusively in your connection.

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Home > Services > Internet

Best High-Speed Internet Providers for Small Businesses of 2023

Data as of post date. Offers and availability may vary by location and are subject to change. * 1-yr. price guarantee Fios 100 Mbps w/2-yr agmt., 2-yr. price guarantee Fios 300 Mbps, 3-yr. price guarantee Fios 940/880 Mbps **With Auto Pay or $5/mo. fee applies. One-time charges apply. Max speeds are wired. Wi-Fi, actual & average speeds vary. † w/ 2 year agmt. ‡ Maximum speeds as fast as 100 Mbps download/upload per month for 12 months with minimum one-year agreement. Installation, Business High-Speed Internet Fee ($5.99/mo.), taxes and other fees apply. Subject to availability. § On the Business Unlimited 35, 60, and 100 service plans, after 75, 150, or 200 GB of data usage, respectively, Viasat may prioritize your data behind other customers only during network congestion. Video streaming quality on the Business Unlimited 35 and 60 plans is typically at 480p, the Business Unlimited 100 plan is typically at 720p. For metered service plans, extra charges apply for data used in excess of the monthly data allotment. Minimum 24-month service term. One-time standard installation fee is $300.00. Priority connection means your data receives preference on Viasat's network. All fees are subject to taxes. Speeds and streaming video qualities are “up to,” will vary and are not guaranteed. Service is not available in all areas. All offers may be changed or withdrawn at any time. Viasat and the Viasat logo are trademarks of Viasat, Inc.

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure .

The bottom line: The best high-speed internet provider for small businesses is Verizon .  Verizon does a great job ensuring affordable prices, fast speeds, and customer service. Verizon customer service outranks all other competitors. 

Every business is different, though, and there are excellent brands other than Verizon that also might meet your more specific needs or concerns. We recommend Frontier for best budget, AT&T for speed, and Comcast for tech support. Of course, your business is outside of the city and in more of a rural area, we recommend Viasat . 

• Fios by Verizon : Best overall
• Frontier Business Internet : Best budget-friendly ISP
• AT&T Business Internet : Best for pure speed
• Comcast Business Internet : Best free tech support
• Viasat Business Internet : Best for rural businesses

Best high-speed internet providers for small businesses

Data as of post date. Offers and availability may vary by location and are subject to change. *w/ 1yr. price guarantee Fios 100 Mbps, 2yr. price guarantee Fios 300 Mbps, 3 yr. price guarantee Fios 940/880 Mbps ** 12-mo.agmt for Internet req'd. Early term fee may apply †With Auto Pay or $5/mo. fee applies. Multi-Device Security Pro included at $4.99/mo. One-time charges apply. Max speeds are wired. Wi-Fi, actual & average speeds vary. § On the Business Unlimited 35, 60, and 100 service plans, after 75, 150, or 200 GB of data usage, respectively, Viasat may prioritize your data behind other customers only during network congestion. Video streaming quality on the Business Unlimited 35 and 60 plans is typically at 480p, the Business Unlimited 100 plan is typically at 720p. For metered service plans, extra charges apply for data used in excess of the monthly data allotment. Minimum 24-month service term. One-time standard installation fee is $300.00. Priority connection means your data receives preference on Viasat's network. All fees are subject to taxes. Speeds and streaming video qualities are “up to,” will vary and are not guaranteed. Service is not available in all areas. All offers may be changed or withdrawn at any time. Viasat and the Viasat logo are trademarks of Viasat, Inc.

Here's how we arrived at the list above. We included only plans with download speeds of 25 Mbps or more to match FCC guidelines for broadband internet. We also left out any plans that were extraordinarily expensive for the download speeds they provide—they're just not worth the money.

In the end, our list of best broadband service providers includes several major companies with cable, digital subscriber line (DSL), and fiber-optic plans.

Verizon: Overall best for high-speed business internet

Data as of post date. Offers and availability may vary by location and are subject to change. **w/ 1yr. price guarantee Fios 200 Mbps, 2yr. price guarantee Fios 500 Mbps, 3 yr. price guarantee Fios 940/880 Mbps 

Verizon serves up the best combination of business internet speeds, reliability, and support.

Although Verizon sells a few business DSL plans, none have speeds at 25Mbps or more. For truly fast speeds, fiber is hard to beat. Verizon's fiber plans, branded Fios, offer you a chance at near-gigabit connections.

What do we mean by “near gigabit”? Verizon’s fastest plan—Fios Gigabit Connection—gives you maximum download speeds of 940Mbps with upload speeds up to 880Mbps. That’s lightning fast by today’s standards, but it doesn’t quite reach 1,000Mbps, the true definition of gigabit speed. Yet with fiber plans that consistently meet the speeds Verizon advertises, and then some , we’ll let that bit of fudging slide.

Another feather in Verizon’s cap is its customer service. We understand that most internet providers have poor reputations. But the fact that industry-rating juggernaut J.D. Power gave Verizon second place for customer satisfaction among small to medium-sized businesses should give you warmer feelings.

Verizon high-speed internet plans

Data as of post date. Offers and availability may vary by location and are subject to change. *w/ 1yr. price guarantee Fios 200 Mbps, 2yr. price guarantee Fios 500 Mbps, 3 yr. price guarantee Fios 940/880 Mbps 

Verizon’s fastest plan is priced at about $249 per month. That may be a bit expensive for some very small businesses, but it’s far better than the nearly $500 that Comcast charges for gigabit speeds.

Many Verizon plans offer symmetric speeds, which means you get the same speed for downloads and uploads. Fast upload speeds can significantly improve activities that require sending data from your device, including videoconferencing in real time and uploading large files to cloud storage.

One gripe: contracts. While some ISPs—like Spectrum and AT&T—offer contract-free plans, Verizon uses a 12-month agreement that renews automatically. It’s not the worst thing in the world, but it’s something you should know in advance.

The bottom line: Verizon Fios offers an impressive array of high-speed internet plans to fit businesses of just about any size.

Frontier: Best budget-friendly option

Data as of post date. Offers and availability may vary by location and are subject to change.

If you saw the plan prices for our picks above, you may be worried that an affordable high-speed internet connection is beyond reach. With plans priced at the hundreds of dollars per month, budget-conscious businesses need an alternative.

Plus, each plan comes with free access to Frontier Business Suite. This is regularly an $800/year plan that includes SmartVoice line and Wi-fi enabled phone, access and backup of 200GB of data in the cloud anywhere you are, a multi-device security pro and, finally, an optimized Wi-Fi router. 

You can also add Frontier Internet Backup to your high-speed plan for an additional fee. Using a cellular modem, Frontier Internet Backup keeps your business—and all of your devices—online when internet outages occur for seamless operations and uninterrupted productivity.

Frontier fiber internet plans

*With Auto Pay or $5/mo. fee applies. Multi-Device Security Pro included at $4.99/mo. One-time charges apply. Max speeds are wired. Wi-Fi, actual & average speeds vary.

All of Frontier’s high-speed internet plans come in under or just above $150 per month.

Now for Frontier’s major shortcomings. Frontier’s customers lodge a lot of complaints against the internet service provider. One common grievance is high latency. Latency, which refers to data transfer delay time, can cause serious headaches for businesses that require fast and reliable connections. Activities like video streaming are at risk of disruption from high latency.

Despite customer service and reliability concerns, you should consider Frontier if getting a low price for high-speed plans is your No. 1 priority.

AT&T: Best customer service

Data as of post date. Offers and availability may vary by location and are subject to change. 12-mo.agmt for Internet req'd. Early term fee may apply

If you’re focused on finding the fastest business internet plans possible, we recommend AT&T. Business plans from AT&T soar all the way up to 1,000Mbps download and upload speeds, offering you true gigabit connection potential.

Several of AT&T's fiber plans give you the option of symmetric speeds—but at a lofty price. If your business is a frequent user of upload-heavy applications and real-time communication software, you should consider one of these plans with symmetric speeds.

AT&T high-speed internet plans

AT&T partially makes up for its high pricing in great customer service rankings. AT&T is currently our top pick for great internet service, and J.D. Power agrees: In 2021, AT&T ranked first for customer satisfaction in the small to medium-sized business category—though only third for very small businesses. 3

Comcast: Best free tech support

Data as of post date. Offers and availability may vary by location and are subject to change. *with 2-year agreement

There’s a lot to like about Comcast, including fiber plans with symmetric speeds up to 1Gbps. And its pricing, while not the cheapest, is competitively matched against other providers like Verizon and AT&T.

Plus, Comcast plans come with zero-cost installation, a 30-day trial period, and access to tons of extra apps, software, and tools for Wi-Fi, security, and more. We especially like that Comcast offers free 24/7 tech support. Some providers charge extra for top-notch customer care, but Comcast, as far as we can tell, offers solid help any hour of the day or night.

Comcast high-speed internet plans

Data as of post date. Offers and availability may vary by location and are subject to change. *with 2-year agreement **For 12 months with 2-year agreement †with 2-year agreement

We couldn’t talk about Comcast without mentioning its dreadful reputation with residential customers. However, Comcast business customers don’t rate their ISP nearly as harshly as their home-based counterparts.

We breathed a bit easier when we realized that Comcast truly does offer a solid internet option that’s super reliable and super fast.

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Viasat: Best for rural businesses

Data as of 6/7/23. Offers and availability may vary by location and are subject to change. On the Business Unlimited 35, 60, and 100 service plans, after 75, 150, or 200 GB of data usage, respectively, Viasat may prioritize your data behind other customers only during network congestion. Video streaming quality on the Business Unlimited 35 and 60 plans is typically at 480p, the Business Unlimited 100 plan is typically at 720p. For metered service plans, extra charges apply for data used in excess of the monthly data allotment. Minimum 24-month service term. One-time standard installation fee is $300.00. Priority connection means your data receives preference on Viasat's network. All fees are subject to taxes. Speeds and streaming video qualities are “up to,” will vary and are not guaranteed. Service is not available in all areas. All offers may be changed or withdrawn at any time. Viasat and the Viasat logo are trademarks of Viasat, Inc.

As the only satellite internet provider on this list, Viasat’s widespread availability makes it the best for rural businesses. Even if you operate out of locations that other ISPs don’t touch, you can almost certainly get Viasat’s satellite internet service .

Unlike the satellite internet providers of the past, Viasat offers both availability and speed. Its business internet plans, with download speeds ranging from 35Mbps to 100Mbps, can compete with most other broadband providers.

Plus, Viasat’s state-of-the-art satellite technology minimizes other rural internet issues, such as latency, so you can keep your business up and running—no matter where you operate.

Viasat high-speed internet plans

Data as of post date. Offers and availability may vary by location and are subject to change. *On these plans, Viasat may prioritize your data behind other customers only during network congestion.  For metered service plans, extra charges apply for data used in excess of the monthly data allotment. Minimum 24-month service term. One-time standard installation fee is $300.00. Priority connection means your data receives preference on Viasat's network. All fees are subject to taxes. Speeds and streaming video qualities are “up to,” will vary and are not guaranteed. Service is not available in all areas. All offers may be changed or withdrawn at any time. Viasat and the Viasat logo are trademarks of Viasat, Inc.

Even with its improved technology, Viasat does still have data limits. It doesn’t use hard data caps—that is, Viasat won’t simply switch off your internet after you use all your data—but it will throttle (slow) your internet if you use more than your allotted daily data. If this poses a problem, you can always upgrade to a plan with more data.

Now, we still don’t recommend satellite internet for everyone. If you have other ISPs in your area, you can probably get the same speeds for a lower cost from a different provider. But if you’ve got a business high in the mountains or out on the plains, then Viasat provides a solid option (even if it’s the only one).

Spectrum: Honorable mention for no-contract cable

Data as of post date. Offers and availability may vary by location and are subject to change. *for 12 mos.

Want high-speed internet for your office but feel squeamish about signing a long-term contract? Spectrum will connect you to cable internet speeds up to 1000Mbps (wireless speeds may vary) totally contract-free.

Spectrum, a Charter Communications brand, provides cable internet to U.S. businesses. The upside to cable internet is that you access it through the same cable modems used to deliver cable TV, which makes this internet widely available. Spectrum provides fiber connections in some areas, but the service is so limited that we haven’t included the plans here.

Spectrum offers three high-speed cable options to business customers: 100, 300/400, and 1000. Each plan denotes the download speed you can expect from your connection in megabits per second.

Spectrum business Internet pricing

Data as of post date. Offers and availability may vary by location and are subject to change. *for 12 mos. **for 24 mos. when bundled with Phone or TV † for 12 mos. when bundled with Phone or TV

Where Spectrum falters is its upload speeds. Cable technology limits how much upstream heft you can get, and Spectrum’s plans can get you up to only 20Mbps upstream.

Another trouble spot is customer service. Spectrum has been embroiled in legal troubles for the last few years, especially in the state of New York, where it failed to follow through on service promises made with its acquisition of Time Warner Cable. We’re keeping an eye on the situation— poor customer satisfaction could knock Spectrum down in our books.

But if you’re outside of New York or less bothered by poor customer service ratings, Spectrum cable Internet appears as a rosy alternative to expensive DSL and fiber providers that lock you into lengthy contracts.

The takeaway

The right combination of fast internet, reliable connections, and solid customer support makes Verizon Fios a worthy choice for nearly any small business.

Verizon is our pick for the best overall high-speed business internet provider. But just because the ISP is our number one choice doesn’t mean it’s the right one for your business. Consider the factors important to you—cost, contracts, customer service—and then choose the one that best fits your business’s demands.

Make sure you can get the ISP you want—find business internet providers near you .

Speed and bandwidth: How much do you need?

Speed and bandwidth are another two more ambiguously used terms in internet parlance. But we can define them a bit clearer than broadband internet and high-speed internet.

• Speed is the rate at which an internet connection transmits data from one end to the other. Measured in bits per second, most modern high-speed internet speeds range between 25 megabits (about 1 million bits) and 1 gigabit (about 1,000 megabits) per second.
• Bandwidth refers to the maximum capacity of a connection to carry internet data. Although ISPs often use speed to market their plans, they’re actually selling bandwidth. For example, a 100Mbps plan has the capacity to deliver data at 100 megabits per second. But beware—you may not actually experience the advertised speed all the time.

Now back to the question: How much speed or bandwidth do you actually need? The answer depends on the type and frequency of internet activity your business engages in on a day-to-day basis.

While guidelines on speed use vary, here’s our recommendation for the speed you’ll need to run your business smoothly.

Internet speed capabilities

What else should you consider when choosing business internet providers.

Price and speed. That’s what matters when it comes to choosing a business internet provider, right?

Well, not entirely. The truth is that unless you have an unlimited budget (who does?) or run a supremely data-heavy business (not likely), you’ll have other factors to consider. Here are the ones we focus on.

• Connection type: Depending on your business’s location, connection type may be a key consideration. Some areas may have only a few internet connection choices—or even just one.
• Customer and industry ratings: Customer reviews of internet providers tend toward the hellish. But remember that businesses often have different experiences than residential customers. Make sure you understand how a potential ISP handles business customer complaints and concerns.
• Fees: Your customers hate hidden fees, and so should you. Check to see if you’ll be paying your provider extra for things like installation, static IPs, or early termination.
• Bundles: Most internet providers offer special deals for packaging more than one service under the same roof. Whether phone or VoIP or TV, consider bundles as a way to shave off some extra cost when you need several services.
• Data caps: You’ll run into limits on the amount of data you can use most often with satellite and wireless providers. It can be costly or disruptive to exceed these caps, so ensure you pick an internet plan that can accommodate your data needs.
• Cloud, security, and software services: From backing up your precious business data to running email, accounting, and e-commerce applications, many ISPs include or offer special rates on software and cloud-based services.
• Hardware: Each internet type requires a unique set of equipment to get up and running. Some setups are simple—just a modem connected to an office cable line. But others, like satellite internet, may require hefty hardware—and hefty costs too.

But others, like satellite internet, may require hefty hardware—and hefty costs too.

High-speed internet FAQs

"Broadband" and "high-speed internet" are somewhat murky terms that not everyone defines equally. But here's what we use: in 2015, the FCC defined broadband service as any connection that provides customers with download speeds of at least 25Mbps. 

There’s no indisputable definition of high-speed internet. In fact, internet service providers attach the term to just about any plan, regardless of speed.

What’s more, the terms broadband internet and high-speed internet are often used interchangeably, further confusing things.

But why the confusion? Well, consider how the technology has evolved. Even the slowest plans featured in this article would have been considered blazingly fast in 2008—and much more so in 1998. So even if everyone did sit down and agree to a singular definition of high-speed internet, that definition would have to change every few years.

With that in mind, look for internet that’s fast enough for your needs rather than just high-speed internet. We’ll look at speeds in-depth in a minute.

Broadband more appropriately refers to any internet type that isn’t a dial-up connection. Essentially, broadband’s debut marks the age at which most of us moved on from the days of modems that tied up our phone lines to dial into internet provider companies like AOL. And what an age that was (we still hear the screeching modem sounds in our dreams).

Today, broadband internet generally includes any “always on” cable, DSL, fiber-optic, and even high-speed satellite internet connection. But not every plan operates at truly high speeds. So to compare internet providers, we decided to use the FCC’s 2015 guidelines on broadband internet speeds , which set the minimum at a 25Mbps downstream.

Most small to midsize businesses can operate well at 25Mbps or more. Of course, as speeds get faster, even this current definition will start to seem slow. And the FCC may change its mind on minimum broadband standards. We’ll update you as necessary.

High-speed broadband internet connections encompass plans from a variety of service providers and connection types. Depending on your area, you may have access to several of these or just one.

• Cable: This connection uses the same modems and coaxial cables that deliver cable TV, so cable internet is widely available in most well-populated areas.
• Digital subscriber line (DSL):  These may be sent via phone lines, but DSL connections are faster and more reliable than the phone-based dial-up internet of yesteryear.
• Fiber:  Fiber-optic networks beam light through glass or plastic bundles of wires—each wire the size of a human hair— and these connections offer some of the fastest internet speeds on the planet.
• Satellite: For rural businesses without access to land-based broadband, satellite internet is like an internet angel sent to earth by planet-orbiting stations.
• Wireless: Whether through hotspots, cellular signals, or fixed radio towers, wireless internet provides options for remote and traveling businesses.

Learn more about the difference between internet types with our detailed comparison.

Methodology

We analyzed each business internet service provider's affordability, overall value, suitability for growing businesses, ease-of-use, and customer service, among other factors.

Related content

• Best Satellite Internet Providers for Rural Businesses: Viasat vs. HughesNet
• Verizon vs. Comcast Business Internet: What’s the Best ISP for Small Business?
• AT&T vs. Comcast: Which Internet Provider Is Best for Small Businesses?
• How to Choose an Internet Service Provider for Your Business

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

Geographic and service restrictions apply to AT&T services. Call to see if you qualify. Fiber optics may apply to all or part of the network, depending on your location. © 2020 AT&T Intellectual Property. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All rights reserved. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.

Available in select areas only, additional monthly fee applies. Frontier’s Gig Service is available in all Frontier fiber markets, but may not be available to every location depending on local network capacity or other technical details. While Frontier’s Gig Service is delivered on our 100% fiber-to-the-location network, actual speeds may vary due to limitations in the customer’s network at their location, devices in use, and/or Frontier’s network traffic conditions. Actual speeds will range up to 940 Mbps (download) and 880 Mbps (upload) and may vary depending on usage of the network and multiple other factors.

FiOS 100 Mbps offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 100 Mbps download/100 Mbps upload based on line requirements. Business High-Speed Internet Fee ($5.99/mo.) applies.

FiOS 500 Mbps offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 500 Mbps download/500 Mbps upload based on line requirements. Business High-Speed Internet Fee ($5.99/mo.) applies.

FiOS Gig Service offer: Must subscribe to new FiOS Internet for Business with minimum one-year agreement. Internet will be provisioned with maximum speeds as fast as 940 Mbps download/880 Mbps upload based on line requirements.

All FiOS Internet for Business offers: For new business customers in select Frontier FiOS areas. Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Service and promotion subject to availability. Internet installation ($20), taxes, governmental surcharges, fees and other applicable charges extra, and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Early termination fee of $33.33 per month, times the remaining number of months in the term agreement, will apply. Other restrictions may apply. Frontier reserves the right to withdraw this offer at any time. The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

˚Speed based on wired connection. Available Internet speeds may vary by address. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit Spectrum.net/modem.

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Telstra to splash $1.6 billion on new fibre networks across Australia

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Telstra has announced plans to build two new fibre network infrastructure projects across Australia.

The telco was tapped by US-based satellite broadband firm Viasat to build and manage its ground infrastructure and fibre network in Australia as part of a 16.5-year contract. The network will support Viasat’s new ViaSat-3 terabit-class global satellite system.

Telstra will also build a new network for inter-city dual fibre paths to add some 20,000 new route kilometres to increase the capacity of the telco’s existing fibre networks.

The projects are expected to cost Telstra between $1.4-1.6 billion outside of its business-as-usual capex envelope over the next five years.

Telstra chief executive Andrew Penn said the two projects “recognised the strength of Telstra’s network assets” and were also part of Telstra’s T25 InfraCo plans to deliver profitable growth and value by improving access, utilisation and scale of its infrastructure.

“Investing in these two truly significant nation-building projects will see us continue to have the largest intercity fibre network in the country, helping to future proof Australia’s digital economy and further improving connectivity in regional Australia,” Penn said.

Viasat’s global satellite system comprises three satellites designed to provide around 1Tbps of total network capacity and promises 150Mbps speeds for fixed, mobile and Government customers.

Viasat president of space and commercial networks Dave Ryan said, “Telstra is a trusted, well-respected organisation with impressive infrastructure assets in Asia and an extensive fibre network.”

“By leveraging their existing infrastructure for our ground network, we can cost-effectively optimise our satellite assets and significantly lower our risk of deployment and operations for the ViaSat-3 terabit-class satellite system. We remain focused on delivering advanced connectivity – from mobility and government services to connecting hard-to-reach communities – across the region.”

On the new inter-city dual fibre path network, Penn said the investment would help accelerate the growth of InfraCo while providing “ultrafast” connectivity between capital cities and improved regional connectivity.

The network is also a multi-year build set to commence at scale in late FY2022, with some trials and test deployments already underway. Telstra said it is also in discussions with potential anchor customers like global hyperscalers, local telcos and construction partners.

“This will support remote working and education needs, health services, high-definition entertainment consumption and online gaming, and IoT use cases such as mining and agriculture,” Penn said.

“We’re already seeing connection speeds on the current network surge from 100GB to 400GB and beyond through our investments to date. There is growing demand for greater fibre capacity, enabling massive bandwidth and ultrafast data rates with lower latency. The time for delivering the infrastructure to support this is now.”

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All Posts / NBN vs Fibre: Which is Best?

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Choosing the best broadband option for your business or home can be very difficult. This is because both of these options from Australia’s largest network providers offer valid solutions according to the needs of the users. That is why we have taken time to break down every concept for you to have a ground level on which to make a decision. We will also look at NBN and Telstra Fibre differences so that you have a better understanding of each.

Australia’s national broadband network is known as the NBN. To provide a more dependable, high-capacity internet to your house, optical fibre, and other technologies are replacing copper cables and cable broadband. To put this in the simplest possible way, let us answer the following questions that are frequently asked. You are likely asking yourself the same questions. So let’s get into it:

1. What distinguishes NBN from ADSL and cable?

While ADSL and cable employ the current copper and cable networks to transmit the internet, the NBN network primarily uses optical fibre. The NBN’s high-capacity internet and quicker speeds are intended to future-proof your home.

However, it is important to note that services from the past are being discontinued.

The Australian government wants everyone to switch to the NBN and has plans to turn off the legacy network as people make the transfer; as a result, you must act quickly. The government organization in charge of establishing and managing the NBN is known as NBN Co. The majority of consumers will have their access to certain services, including the following, disconnected under NBN Co instructions:

• Telstra Home/landline phone services
• All other phone companies that offer residential and landline phone service do so via Telstra’s copper phone lines.
• All providers’ ADSL, ADSL2, and ADSL2+ internet services.
• Internet access through cable from Telstra BigPond.
• Cable phone and internet services from Optus.

2. Must I migrate to NBN?

The majority of individuals would say “yes.”

A few years ago moving to the NBN can be perplexing, especially if you’re satisfied with your current service and have paid your bills on time for years, but Australia’s internet is changing, and you don’t want to miss out or be disconnected.

Uncertain of what to do?

You’re not alone, and we’re here to help, so don’t worry. Decide what you want to do right now.

Being connected to friends, family, work, and services is crucial, and having dependable internet is a need, not a luxury, as the current epidemic has taught us. When we first learned about the NBN, it seemed like a pipe dream that would never come to pass. The NBN is now a reality, and so is the future.

The vast majority of Australians will be impacted by the implementation of the NBN (National Broadband Network), which is a renovation of the infrastructure that brings internet and landline phone services to our homes.

You’ll probably need to upgrade to the NBN to stay connected at home unless you want to become entirely nomadic.

3. When do I have to switch to NBN?

When the NBN arrives at your location, you will have roughly 18 months to prepare. Time is running out for those who haven’t made the change yet since many folks have already done so.

Not sure if the NBN is offered where you live? Enter your address on the NBN Co website to find out. You can check the Disconnection information while you’re there to find out how long it will be until the old phone and internet network are turned off.

If you have a Telstra account, you may quickly check your address and change to an NBN plan.

If NBN isn’t currently available in your location, you can sign up for a Telstra ADSL or cable subscription. Our preparations are prepared for the NBN, making the transition simple when the time comes.

4. Who does the NBN installation in my home?

An NBN co technician may be required to come set up your property’s connection if it has never been connected to the NBN.

To assist with connection setup within your home, a Telstra technician could be required. Once you place your order, we’ll arrange this for you and assist with scheduling any necessary appointments.

Learn what happens when the technician from the NBN Co. comes to set up my connection.

The majority of the time, NBN co installs the NBN network at your house for free. There is a $300 NBN New Development Charge that must be paid for newly constructed households that have never had internet service previously.

We will not charge you the $99 connection fee if you sign up for a Telstra NBN plan online.

Your Telstra Smart Modem can be installed by you for nothing. Alternatively, you can pay a one-time price of $240 to have a Telstra technician connect your modem and devices.

5. What are the several methods of connecting to the NBN?

The terminology individuals use while discussing the NBN can be confusing.

What do FTTP, FTTC, FTTN, and HFC all mean? These abbreviations describe the various methods the NBN uses to enter your home.

Some connections use optical fibre exclusively to reach your home, while others combine copper wire and optical fibre, and yet others combine optical fibre and coaxial cable. You might have a fixed antenna on your roof that transmits and receives signals from a wireless tower if you reside outside of urban and suburban areas.

You don’t get to pick, and that is a crucial fact to keep in mind. NBN Co determines your connection type based on the technology available in your area:

• Fibre to the Premises (FTTP)
• Fibre to the Curb (FTTC)
• Fibre to the Node (FTTN)
• Fibre to the Building (FTTB)
• Hybrid Fibre-Coaxial (HFC)
• Fixed Wireless (FW)

Knowing your connection type is useful because it might affect internet speed. For instance, Telstra customers with FTTP or HFC connections can select a Premium plan to benefit from lightning-fast internet.

You may be entitled to seek a change in technology type through the NBN Technology Choice Program if you are currently connected to the network using a technology other than FTTP, however, you will need to apply and the cost may vary. Consider what you can do to increase your current NBN broadband speed before taking this route.

6. What rate do I require?

There is a lot of speed debate when it comes to the NBN.

Having fast internet with loads of bandwidth might indeed result in lag-free browsing and smoother streaming, but it also costs more. Therefore, you must consider how much speed you require.

Got a house full of gaming and HD streaming enthusiasts? It can be worthwhile to spend money on a package that provides limitless data and the fastest speeds. On the other hand, 500GB of data with a basic speed can be all you need if you’re a couple or live alone.

Telstra offers speed tiers to accommodate the majority of online activities:

There are no lock-in contracts, and you may easily switch plans up to once each month, so don’t stress about your decision.

The speed tiers that NBN providers offer can be customized, and some of them may additionally give customers access to rates of up to 250 Mbps and 1000 Mbps, which is ten times faster than the theoretical maximum speed. However, most homes cannot achieve these speeds; only FTTP and a small number of HFC homes will be able to do so.

While Basic and Standard speed plans are fine for using the internet for general purposes like social media and web browsing, you should consider Standard Plus or Premium speed plans if you do a lot of downloading, streaming, or playing online games.

Remember that the fastest NBN speeds are frequently restricted to particular regions and connection types. Some homes could not even have access to NBN 100 speeds. Checking your NBN connection type and entering your address into a website of an internet provider that offers the speed you’re interested in to see if it is accessible at your address is the best way to determine which speeds are available to you.

7. Which NBN speed ought I to choose?

Choosing the right NBN plan for you can be challenging, especially when it comes to selecting a speed plan. However, picking the ideal NBN speed for your needs is pretty simple. You may determine which NBN speed you require by considering two straightforward factors:

How many individuals and devices with internet access are there in the house? How do you and your family members utilize the internet? Smaller families with one to two persons may not require faster NBN plans, however, larger households with three or more internet users will almost certainly require a faster speed plan. Which NBN speed you should subscribe to also depends on how you use the internet. If your home is tiny and you only sometimes check your email and browse the web, NBN 12 should be sufficient for you.

You will most likely need NBN 50 and above in your home if you or anyone in your household plays online games, streams video, downloads files, and uses the internet quite frequently, especially in larger households or if two or more individuals are heavy internet users. The NBN Co website suggests NBN 50 speeds for HD video streaming and NBN 100 speeds for 4K video streaming if you’re unsure which NBN speed you require.

If your internet connection requirements are substantially higher than what the basic speeds allow you, choosing a slower plan just because it’s less expensive might not be the best choice. The end effect will probably be extremely sluggish internet speeds, so be careful to select the appropriate speed tier for your household.

What is Telstra Fibre, and how does it differ from regular broadband?

Telstra Fibre is a high-speed internet service provided by Telstra that utilizes fiber-optic technology to transmit data using light signals. Fiber-optic cables offer significantly higher speeds and more reliable connections compared to traditional copper-based broadband. The key difference lies in the technology used for data transmission: fibre-optic cables can carry much more data over longer distances at faster speeds, making Telstra Fibre ideal for seamless streaming, online gaming, and other data-intensive activities.

Telstra Fibre is a type of broadband internet service that utilizes fibre-optic technology to deliver high-speed and reliable internet connectivity. Unlike traditional broadband, which often relies on copper-based cables to transmit data, Telstra Fibre uses fibre-optic cables that transmit data as pulses of light. This technology offers several significant advantages over regular broadband:

Speed and Bandwidth: Fibre-optic cables have a much higher data-carrying capacity than copper cables used in traditional broadband. This translates to significantly faster download and upload speeds. Telstra Fibre can provide symmetrical speeds, meaning that the upload and download speeds are nearly identical. Regular broadband often has asymmetrical speeds, with slower upload speeds compared to download speeds.

Low Latency: Fibre-optic technology minimizes latency, which is the delay between sending a data packet and receiving a response. This is crucial for real-time applications like online gaming, video conferencing, and VoIP calls , where even minor delays can impact the quality of the experience.

Reliability: Fibre-optic cables are less susceptible to interference from electromagnetic sources and environmental factors. This results in a more stable and reliable internet connection, especially in densely populated areas where interference can be a concern for traditional broadband.

Longer Distances: Fibre-optic signals can travel much longer distances without signal degradation compared to copper cables. This allows service providers to deliver high-speed internet to areas that might have been challenging to reach with traditional broadband.

Future-Proofing: Fibre-optic technology is considered more future-proof because it can support even higher speeds and increasing data demands as technology evolves. This means that as internet usage patterns and data requirements grow, fibre-optic networks are better equipped to handle the demand.

Consistent Performance: Telstra Fibre offers more consistent performance throughout the day, even during peak usage hours. Traditional broadband connections, especially those using older copper-based technologies, can experience slowdowns during busy times.

Multiple Users and Devices: Telstra Fibre’s high speeds and bandwidth make it well-suited for households with multiple users and devices connected simultaneously. This is particularly important as more devices become internet-connected in modern homes. The Telstra Fibre Features

Telstra Fibre offers several features that make it an attractive option for high-speed Internet connectivity choices in Australia. While specific features can vary based on the plan and location, here are some common features associated with Telstra Fibre services:

High-Speed Internet: Telstra Fibre provides fast and reliable internet speeds that can handle various online activities simultaneously, such as streaming, gaming, video conferencing, and large file downloads.

Symmetrical Speeds: Many Telstra Fibre plans offer symmetrical upload and download speeds. This is particularly beneficial for activities that involve sending and receiving data, such as video conferencing and uploading content to the internet.

Consistency and Reliability: Fibre-optic technology used by Telstra Fibre is known for its stability and consistency. The signal is less susceptible to interference, ensuring a reliable internet connection even during peak usage times.

Scalability: Telstra Fibre networks are designed to handle increasing data demands as technology and internet usage patterns evolve. This scalability is essential for accommodating future needs without the need for significant infrastructure upgrades.

Support for Multiple Devices: Telstra Fibre connections can support multiple devices simultaneously without significant degradation in performance. This is particularly useful for households or businesses with numerous devices connected to the internet.

Seamless Streaming and Gaming: The high speeds and low latency of Telstra Fibre make it ideal for seamless streaming of high-definition videos and online gaming without buffering or lag.

Business Solutions: Telstra Fibre offers business-grade solutions such as dedicated internet access, Virtual Private Networks (VPNs), and cloud connectivity, catering to the connectivity needs of businesses.

Bundled Services: Telstra often offers bundled services that combine internet access with other services such as home phone lines, entertainment packages, and mobile plans.

24/7 Customer Support: Telstra typically provides customer support around the clock to assist with any technical issues or inquiries related to your Telstra Fibre connection.

Security and Privacy Options: Some Telstra Fibre plans may include security features such as firewall protection and content filtering to help keep your online experience secure.

Installation and Setup: Telstra technicians typically handle the installation and setup of the fibre-optic connection, ensuring that you’re up and running with minimal hassle.

Flexibility in Plans: Telstra often offers a range of plans with different speeds and data allowances, allowing you to choose a plan that matches your specific internet usage needs.

• How to choose the best for you
• Which is better: NBN or Telstra Fibre?

The choice between NBN (National Broadband Network) and Telstra Fibre depends on various factors, including your location, budget, internet usage needs, and the services offered by each provider. Both NBN and Telstra Fibre offer high-speed internet connectivity, but there are differences between the two that you should consider before making a decision.

1. Network coverage and availability

The NBN is a government-owned wholesale broadband network in Australia that partners with various internet service providers (ISPs) to offer services. This broadband network options’ availability varies depending on your location and the type of technology (FTTP, FTTN, FTTC, etc.) available in your area.

On the other hand, Telstra is a major telecommunications company in Australia that offers its own fibre optic broadband services. Availability might be limited to certain areas with fibre infrastructure.

2. Speed and reliability comparison

Both NBN and Telstra Fibre can offer high-speed internet, but actual speeds can vary based on the plan you choose and the infrastructure available in your area. Generally, fibre optic connections like Telstra Fibre tend to offer more consistent and higher speeds compared to some NBN technologies like FTTN (Fibre to the Node).

3. Pricing and plans analysis

Compare the plans and pricing offered by both NBN and Telstra Fibre in your area. Consider your budget and the features (data allowance, speed tiers, additional services) that are important to you.

4. Customer reviews and testimonials

Research customer reviews and satisfaction ratings for both NBN and Telstra Fibre. Good customer support can be crucial if you encounter technical issues or need assistance. Telstra offers a range of additional services beyond just the internet, including home phone, mobile plans, and entertainment packages. Consider if you’re interested in bundling services.

5. Future scalability considerations

Fibre optic connections generally provide a more future-proof solution as they have the potential to handle higher speeds and increase data demands better than some other technologies used by NBN.

6. Contract Terms and Flexibility

Check the contract terms, data caps, and any exit fees associated with the plans. Consider whether you need flexibility in terms of contract length.

7. Local Factors

Some areas might have specific considerations such as the quality of existing infrastructure, local congestion, and the presence of alternative providers.

To make an informed decision, research the availability and plans offered by both NBN and Telstra Fibre in your specific location. Consider your current and future internet usage needs, your budget, and the reputation of each provider. It’s often a good idea to read reviews from other customers in your area to get a sense of the real-world experiences with both services.

NBN vs Telstra Fibre comparison: The Major Differences

How is Telstra Fibre installed, and what’s the process like?

When you sign up for Telstra Fibre, a technician will visit your location to install the necessary equipment and set up the connection. This typically involves installing an Optical Network Terminal (ONT) inside your premises and connecting it to the fibre-optic network. The technician will ensure that the connection is working properly and test its speed and reliability before completing the installation.

The installation process for Telstra Fibre involves several steps to ensure that your high-speed fibre-optic internet connection is set up correctly and ready to use. Here’s a detailed breakdown of the typical installation process:

1. Order Placement

After you’ve chosen a Telstra Fibre plan that suits your needs, you’ll need to place an order with Telstra. This can often be done online, over the phone, or in person at a Telstra store.

2. Scheduling Installation

Once your order is confirmed, Telstra will schedule an installation appointment with you. A technician will be assigned to visit your location on the designated date.

3. On-Site Visit

On the day of installation, a Telstra technician will arrive at your premises. They will need access to your home or business to set up the necessary equipment.

4. Fibre Connection

The technician will install an Optical Network Terminal (ONT) inside your premises. The ONT is a device that converts the fibre-optic signal into a format that your devices can use. The ONT is usually placed in a central location, such as a utility room or garage.

5. Wiring and Connection

The technician will also need to establish the connection between the ONT and your devices. This may involve wiring the ONT to a network router or directly to your devices, depending on the setup.

6. Testing and Configuration

Once the physical setup is complete, the technician will configure the ONT and ensure that it’s properly connected to Telstra’s fibre-optic network. They will perform various tests to verify that the connection is stable, secure, and providing the expected speeds.

7. Speed Test

The technician will conduct a speed test to confirm that the actual speeds match the plan you’ve subscribed to. This is to ensure that you’re receiving the internet speeds you’re paying for.

8. Guidance and Information

The technician will provide you with information about your new Telstra Fibre connection, including how to connect devices, configure Wi-Fi, and troubleshoot common issues.

9. Completion and Handover

Once the installation and testing are completed, the technician will finalize the process and ensure that you’re satisfied with the service. They might also have you sign off on the installation.

It’s important to prepare for the installation by ensuring that someone over the age of 18 is present at the premises during the scheduled appointment. The technician may need to access various parts of your property to complete the installation.

Overall, Telstra aims to make the installation process as seamless as possible, and the technician’s role is to ensure that your Telstra Fibre connection is up and running smoothly before they leave your premises.

1. How do I know if Telstra Fibre is available in my area?

Ans: You can check the availability of Telstra Fibre in your area by visiting Telstra’s official website or contacting their customer support. They will be able to provide information about the availability of fibre-optic services at your specific address. Availability can vary depending on the infrastructure and network expansion plans in your region.

2. What are the benefits of choosing Telstra Fibre over other internet options?

Ans: Telstra Fibre offers several advantages, including high-speed symmetrical upload and download speeds, superior reliability, and scalability for future data demands. It’s well-suited for activities like online gaming, streaming, and video conferencing due to its low latency. Additionally, fibre-optic technology is considered more future-proof, ensuring that your connection can handle increasing bandwidth requirements as technology advances.

3. Can I bundle other services like phone and TV with Telstra Fibre?

Ans: Yes, Telstra often offers bundled packages that include internet, home phone services, and entertainment options like TV streaming services. These bundles can provide cost savings and convenience by combining multiple services into a single bill. You can inquire about available bundles when discussing your options with Telstra representatives.

4. Is Telstra Fibre more expensive than regular broadband?

Ans: Telstra Fibre plans may have a higher cost compared to some traditional broadband options due to the advanced technology and higher speeds offered. However, the exact pricing can vary based on the plan you choose, the speed tier, and any bundled services. It’s important to compare the features, speeds, and pricing of Telstra Fibre plans against your specific internet needs to determine if the investment is worth the benefits for your household or business.

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• Business NBN plans and providers

Find the best NBN business plans from leading Internet providers available in your area.

There are two types of NBN plans: one for homes and one for businesses. Business plans might cost more, so you might be wondering what makes them different and if it's worth it. At Compare Broadband, we'll help you compare business plans for speed, perks, and extras to find the right option for your team.

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What are the best business nbn plans, factors to consider when choosing a business nbn plan, what is the best nbn speed for your business, what are the main features of a business internet plan, what about business mobile broadband plans.

Business NBN plans are adept at handling numerous online users at once. Your business stands to gain significantly from:

• Dedicated support teams
• Advanced security software
• Backup networks

For remote work or internal website hosting, static IPs are at your disposal, too.  

Tailored for small business owners and operators, NBN business plans cater to the unique needs of your enterprise. Owning a valid Australian Business Number (ABN) qualifies your business for an NBN business plan.

While not obligatory, opting for a business NBN plan can prove advantageous for various reasons:

• Swift response to client needs
• Seamless online collaboration, especially with remote teams and contractors
• Effortless access to cloud services
• Prompt resolution of Internet issues impacting your business

While small businesses can use residential NBN plans, the added features of priority support and quick response times may justify the incremental cost for those seeking exemplary Internet service.

Running a business requires a fast and reliable NBN service. When exploring business NBN options, it's crucial to choose a plan that fits your needs. Two important factors to consider when choosing a business plan include:

Similar to your home Internet, picking the right speed tier is vital for the best NBN plan for your business. Consider how your business uses the Internet—whether for video conferencing, large file transfers, or by how many people. This will help you determine the most suitable speed tier.

Add-ons and extras

Think about whether you need any additional features for your Internet service, like a modem , call packs, landline phones, Internet security, or dedicated customer service. 

Not all providers offer the same extras, so assess their importance to your business and compare providers to find the best value for your money.

Your speed needs vary based on your company's size and Internet usage. While an average Australian might find NBN 50 sufficient for personal use, small businesses may opt for NBN 100 to guarantee faster speeds. Here is our take on the best speed for your NBN business plan:

NBN 50 - Best for sole traders

• Maximum download speeds: 50Mbps
• Maximum upload speeds: 20Mbps
• Team size: 1 person

As per the ACCC, the NBN 50 speed tier stands out as the preferred choice for personal use in Australia. Its download speeds efficiently support video conferencing, and its ample upload speed allows for smooth use of cloud storage services like Google Drive or Dropbox.

NBN 100 - Best for small business

• Maximum download speeds: 100Mbps
• Maximum upload speeds: 40Mbps
• Team size: 3–5 people

The NBN 100 speed tier is often ideal for households with four or more individuals, and this extends to small business users as well. Yet, for businesses engaging in frequent video conferencing or uploading substantial data, it's crucial to focus on upload speeds when evaluating plans. 

NBN 100 plans may offer either 20Mbps or 40Mbps upload speeds. While a NBN 100/40 plan might have a slightly higher cost, it proves valuable when multiple individuals are concurrently participating in Zoom meetings.

NBN 250 - Best for heavy usage

• Maximum download speeds: 250Mbps
• Maximum upload speeds: 25Mbps
• Team size : 5–7 people

Greater numbers of users result in diminished bandwidth for sharing. With an NBN 250 plan, you can simultaneously download large files and engage in video conferencing without any hitches. 

The determining factor, however, is your connection type. For your business to benefit from this, it must be connected to the NBN through FTTP or HFC, though this is not universally available across all regions of Australia.

NBN 1000 - Best for larger teams

• Maximum download speeds : 1000Mbps
• Maximum upload speeds: 50Mbps
• Team size: 25–30

The NBN 1000 stands as the highest-speed option in Australia, exclusively accessible to businesses equipped with either FTTP or specific HFC connections.

With an NBN 1000 plan, expansive teams of up to 30 individuals can seamlessly collaborate, download, and upload files without encountering any issues.

For businesses with a workforce exceeding 30 employees, reaching out to your service provider to ask about a customised NBN enterprise plan could see you getting plan options separate from the usual offering.

Features of business Internet plans can vary among providers, but generally, you can expect the following:

While regular IP addresses change each time you connect, a static IP remains constant. Many providers offer it for free with business Internet plans.

Why it matters: Static IPs are crucial for hosting internal websites or for remote worker access to your network (via VPN, etc.).

Additional support and priority

Business plans often include extra support, such as a 24/7 helpline or a dedicated account manager.

Why it matters: Residential plan support can involve long wait times. Priority support ensures quicker issue resolution, getting you back online and back to business faster.

Enhanced Service Level Agreement (eSLA)

Providers with eSLAs invest in extra support from NBN Co, extending those benefits to you.

eSLAs outline a timeframe and process for problem resolution, along with consequences if service standards aren't met. Residential plans lack these guarantees.

Why it matters: eSLAs help ensure a swift recovery for your business after encountering a problem.

Consider opting for a business mobile broadband plan if you're a sole trader, remote worker, or someone who needs Internet access on the go in various settings. 

Here are some advantages of a business mobile broadband plan over an NBN plan:

• 5G access: Enjoy potentially faster speeds than NBN with the availability of 5G.
• Portability: Work from diverse locations like the beach, cafe, or remote sites since it's not a fixed connection. Compact modems easily fit in your pocket or work bag.
• Data sharing: Some providers offer data sharing for businesses, allowing you to share data with your team members.

However, there are a few drawbacks to consider:

• Limited 5G network: While 5G is expanding, it may not be as widely accessible as 4G, especially in major cities.
• Less data: Some mobile broadband plans offer less data compared to an NBN plan at a higher cost.
• Device repayments: Although not overly expensive monthly, device repayments for a mobile broadband modem can add an extra cost over a 12-, 24-, or 36-month repayment period.

Compare NBN business plans

For those operating a home-based business requiring faster upload speeds and reliable uptime, opting for an NBN Business plan proves to be the optimal choice. The pricing of a business NBN plan hinges on your Internet usage for daily team activities.

If your tasks primarily involve web surfing, email correspondence, team communication, and handling small-sized files, a home Internet connection may suffice. However, if you frequently download large files, engage in HD teleconferences, and have daily client meetings, a business NBN connection with a minimum speed of 50Mbps would be more suitable.

For assistance in finding the best NBN Business plan, feel free to reach out to us at Compare Broadband!

How does a business NBN enterprise Ethernet plan differentiate itself from a regular business NBN plan?

The NBN enterprise Ethernet plan is tailored for sizable enterprises or those in need of ultra-fast upload and download speeds, reaching up to 1000Mbps. In contrast, a business NBN plan closely mirrors the structure of a residential NBN plan in terms of speed tiers and overall performance, albeit with added features and enhanced support.

How do I get into the NBN business?

Switching business services to the NBN can be a tedious task and will require you to have a different level of service getting a home internet plan. To move your business services over to the NBN, get in touch with Compare Broadband today.

Do NBN business plans surpass residential plans in speed?

In essence, no. NBN business plans provide identical speed and performance to their residential counterparts. On a network level, there's no differentiation according to NBN Co. Nevertheless, individual providers may exhibit faster typical download speeds for business Internet plans compared to residential plans, though this fluctuates between providers. The primary distinction lies in the additional features that retailers extend to business NBN customers, such as a static IP, priority service, and service guarantees—features not extended to residential customers.

How do I choose an NBN Provider for my business?

There are 5 factors to consider when choosing an NBN provider for business use: availability, speed, cost, type of connection, and reliability. For businesses, reliability is the most important factor when choosing an NBN provider. Unreliable internet can be stressful and counterproductive.

Do NBN plans include phone calls?

Some NBN Business broadband providers offer calls and a VoIP telephone at no additional cost. Some may charge an additional $5-$10 per month.

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Latest Business NBN Plans Articles

Start comparing nbn now, answer a few simple questions and we'll search hundreds of plans from some of australia's leading providers. start by entering your postcode or suburb below., are you eligible for a free fibre upgrade, the government is making 1.5 million australian homes and businesses eligible for a speed upgrade to fttp (fibre to the premises), which offers greater speed and reliability. selected towns and suburbs with fttc and fttn are eligible for the upgrade with an eligible high speed nbn plan., popular nbn searches.

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nbn® technology upgrade

Get fast fibre directly to your door..

Why upgrade to nbn fast fibre?

With the nbn upgrade, you can choose to enjoy the benefits of our fastest available plans.

Stream on more devices

Stream in ultra-high definition on more devices at once.

Faster downloads, lower latency

Enjoy faster downloads and lag-free gameplay.

Work from home easier

Work from home with super smooth video calling.

Be future-ready

Future-proof your home with nbn fast fibre.

Upgrade to fast fibre in 3 easy steps

Take up one of our eligible high-speed plans and nbn will install your FTTP tech upgrade for free.

Check your eligibility

Enter your address to confirm if you can get a free fibre upgrade.

Choose an eligible high-speed plan

Sign up to one of our available high-speed plans that make you eligible for the free fibre upgrade from nbn.  

Chat with us to upgrade

Allow up to 6 weeks for your nbn® installer appointment. 

Check if your address is eligible

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We found multiple addresses. Please select yours from the list below.

If you don't get a result in 15 seconds refresh the browser and try again.

Please enter your full address, great you can get connected to nbn ®, connection address, you can connect to the nbn ® network via hybrid fibre coaxial technology..

Stream, video call and work from home in remote locations with Telstra Satellite Home Internet, powered by Starlink.

Easy and quick set up. Plus, your first month for $1, then $85 per month. Click to view 5G plan.

You can connect to the nbn ® network via Fibre to the Premises technology.

You can connect to the nbn ® network via fibre to the building technology..

• Download speed 0000 - 0000  Mbps
• Upload speed 0000 - 0000  Mbps

You can get a free nbn tech upgrade to fast fibre, giving you access to our high-speed plans.

You can connect to the nbn ® network via Fibre to the Node technology.

You can connect to the nbn ® network via fibre to the curb technology., you can connect to the nbn ® network via fixed wireless technology., great you can get connected via cable now, our cable plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map . to connect to cable, contact our messaging team., great you can get connected via adsl now, our adsl plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map . to connect to adsl, contact our messaging team., you can connect to the opticomm access network., you can connect to telstra velocity . please call us on 1800 008 994 to find out more and connect., you can connect to 5g wireless internet., woo-hoo your address is nbn-ready., make the switch now to secure, fast nbn ® with telstra. your fixed phone line is included at no extra cost and you can keep your existing number..

Your address

The address you entered

Coming soon - your free nbn upgrade to fast fibre.

Your address will soon be eligible for a free Fibre to the Premises (FTTP) upgrade from nbn co ltd.  The upgrade to FTTP will give you access to our high-speed plans with faster downloads and greater reliability. 

You may need to upgrade to an eligible higher speed plan to receive the fibre upgrade.

Sign up to any Telstra nbn plan now and we’ll let you know via email or the My Telstra app when your free upgrade is available.

Free FTTP upgrade for standard installations only.

Get a free upgrade to fast fibre

The $0 upgrade to nbn Fibre to the Premises (FTTP) from nbn co ltd. will give you access to our higher-speed plans.

More devices. Faster downloads. Stronger connection.

• Stream on more devices in ultra HD
• Faster loading and smoother game play
• Greater reliability with less interruptions
• Future-proof your home with nbn's fast fibre

How to get the free upgrade

• Choose an eligible higher-speed plan
• Fill out the fibre upgrade request form
• Place your order.

We'll handle everything and keep you connected while your upgrade is completed. This takes around 4-6 weeks. Then we'll switch you over and you'll be ready to go - fast! 

Free upgrade for standard installation only.

Get your fast fibre upgrade in 3 easy steps

Let’s get your free nbn Fibre to the Premises (FTTP) upgrade sorted.

• Fill out the fibre upgrade request form.
• We‘ll connect you on a plan that is supported by your current tech type to keep you online during the upgrade.
• We’ll reach out to you and start the upgrade. Allow 4-6 weeks. Then we’ll switch you over to your chosen high-speed plan. 

Your connection technology type

Fibre to the premises (fttp).

FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises.

Fibre To The Building (FTTB)

FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. From here, a copper line runs to your wall socket.

Fibre To The Node (FTTN)

FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises.

Fixed Wireless (FW)

FW technology starts at a Wireless tower. The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket.

Hybrid Fibre Coaxial (HFC)

HFC technology runs an optical fibre line from the nearest available fibre node to your street. From here, a coaxial cable runs to your wall socket.

Fibre To The Curb (FTTC)

Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises.

Grab some great entertainment deals!

We’ve got exclusive deals on your favourite streaming apps, including  special offers on BINGE, Spotify Premium, Kayo and more.

Add on as many as you like to your new home internet plan.

New Telstra Smart Modem 3

Wi-fi speed.

Enjoy faster Wi-Fi speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than those of our previous modem. Source: Comparison testing performed in November 2021.

The Smart Modem 3 is our most powerful modem yet.  Its next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.

The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. 4G coverage required. Actual speeds may be lower.

Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing. 

Sustainability

The Smart Modem 3 is more eco-friendly.  It’s made with more than 80% recycled plastics and its packaging is 100% recyclable. 

The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also ensure its security protocols are kept up-to-date. 

Mobile Coverage and speed information

In the event of a fixed line service disruption, enjoy 4G mobile backup backup speeds capped at 25/5 Mbps. 4G coverage required. Telstra Modem mobile backup uncapped and unshaped.

Telstra Smart Modem 3 Specifications Hardware

• 512MB Flash Memory
• 1 GB RAM Memory
• 1x Gigabit Ethernet WAN port
• 4x 10/100Mbps/1Gigabit LAN Ports
• 2x FXS ports
• 1x USB 2.0 port
• Wireless Connectivity
• WiFi 6 (802.11ax)
• Dual Band Concurrent Wi-Fi
• Mesh Compatibility
• EasyMesh Compatibility with Telstra Smart Wi-Fi Booster Gen3

Want to learn more about the amazing new Telstra Smart Modem 3? Visit our new Telstra Smart Modem 3 page .

Telstra 5G Smart Modem 2

Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 255 devices on the same Wi-Fi network. 

The new Telstra 5G Internet Modem 2 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols

Easy Set up

The Telstra 5G Internet Modem 2 is all the equipment you need to connect your home to 5G-fast internet. 

Set up your Telstra 5G Internet Modem 2 in the optimal location. Use the modem placement guide in the MyTelstra app. The guide includes a map and satellite view of your home to help get the best connectivity.

When the light on the Telstra 5G Internet Modem 2 turns green (a matter of seconds), your 5G Home Internet is ready.

1000GB data

Your 5G Home Internet plan comes with a whopping 1000GB of super-fast data.

How much is 1000GB of data?

To give you an idea, the average Telstra 5G household uses  less than half of 1000GB  every month.

We estimate that you could do all the following activities and still use less than 1000GB in a month:

Stream HD videos for 350 hours or 171 hours for 4K video

Listen to 8,500 hours of music. That’s nearly a year’s worth of music

Post to social media for 5,600 hours 

Send and receive 40,000 emails

• Surf the internet for 2,000 hours

What if I use more than 1000GB in a month?

We’ll let you know when you’ve hit 50, 85 and 100% of your super-fast data. But your download speed will be slowed to 25Mbps and your upload speed to 5Mbps

Good to know

25Mbps download speeds are good for small households with 1-3 people using multiple connected devices. Meaning you can:

• Work and study online while others browse.
• Stream videos in Standard Definition (480p).

I’m a serious gamer, is the 5G Home Internet plan for me?

If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this might not be the plan for you. 

Basic nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$85 / mth "> $85 / mth

Plan speeds

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Maximum speeds at your address on this plan:

Entertainment deals

Exclusive deals on BINGE and Spotify Premium. Explore deals For new home internet services.

Plan inclusions

Telstra smart modem.

• Stream and game in more corners of your home
• Get faster Wi-Fi speeds on more devices with Wi-Fi 6 technology
• Security enhancements help keep your info secure online
• Automatically connects to the 4G mobile network if there’s an outage.

Unlimited data

• Watch all your favourite shows, without any data dramas
• No excess data charges

Fair Use Policy applies.

Other inclusions

• Advanced Cyber Security
• Phone line, calls & more
• Join Telstra Plus to earn points towards rewards
• Prioritise online traffic with Internet Optimiser

Special offers

• 3 months Telstra Device Security on us For new subscribers.
• Get 2 months BINGE with Telstra For new BINGE subscribers.
• Get 4 months Spotify Premium with Telstra For new Spotify Premium subscribers.
• nbn® Key Facts (PDF, 82KB)
• Critical Information Summary

Requires free nbn tech upgrade

Upgrade required to get this plan

Optional tech upgrade available

Get a free nbn upgrade on this plan

Available without upgrade

This plan doesn’t require an nbn tech upgrade

Essential nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$100 / mth "> $100 / mth

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

$10/mth off for 6 mths, Premium nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$1 for first month Then $110 per month

$31 for first month Then $140/mth.

$71 for first month Then $180/mth.

$10/mth off Premium nbn for 6 months

For new services only. Ends 1 July 2024. 

After 6 months roll on to $110/mth. If you leave within 24 months, simply return your modem or pay a $200 non-return fee. 100Mbps typical evening download speed (7 to 11pm). For FTTP, HFC and some FTTN/B/C connections. Actual speeds experienced may be lower due to various factors including your own setup and wiring. Actual speeds confirmed post-connection for FTTN/B/C. 

Free nbn fibre upgrade required

$0 FTTP upgrade required to get this plan.

Ultimate nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$135 / mth "> $135 / mth

Ultrafast nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$170 / mth "> $170 / mth

At some addresses, we’re unable estimate speeds until you’re on your new plan. 

When you’re on your new plan, we’ll check the maximum speeds at your address. If they’re below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include: 

• Remaining on your current plan;
• Moving to a lower priced plan (if one is available);
• Cancelling your plan at no cost (not available to upgrading customers). 

If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Telstra advanced cyber security

Our industry-leading cyber security measures helps stop cyber threats and scams before they even get to you.

Protect yourself from malicious content 

We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.

Get that extra layer of security 

We use 2-step verification so your personal information is protected by more than just a password.

Protect your data 24/7 with network monitoring 

Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity.

Phone line plus unlimited calls to standard Australian landlines and mobiles

Get a home phone landline at no extra cost, plus unlimited calls to standard Australian mobiles and landlines.

Upfront Internet plans include:

• 30 minutes of standard calls to any overseas countries
• Calls to standard local and national fixed line numbers
• Calls to standard Australian mobiles
• Calls to 13 numbers and directory assistance  

Telstra Plus. Get rewarded just for being with us.

Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.

Earn points

Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.

Redeem points

Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.

Enjoy benefits

Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more.

Telstra Plus offer​

Eligibility criteria apply to join Telstra Plus.

Learn more about Telstra Plus

Internet Optimiser - choose what activities come first

Whether it's working from home, streaming or gaming, Internet Optimiser lets you prioritise the online activities that matter most. It's included with your home internet service at no extra cost.

Read more about Internet Optimiser

Telstra Device Security offer

3 months online protection, on us.

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.

Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.

Sign up by visiting  Telstra Device Security with McAfee .

BINGE offer

Get 2 months binge with telstra.

BINGE Standard for Telstra consumer post-paid customers new to BINGE.  

Roll onto standard monthly subscription fees (currently $18/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  BINGE HUB or via Telstra TV. BINGE Standard monthly subscription fees (currently $18/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.  

Spotify Premium offer

4 months spotify premium with telstra.

Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium. 

Offer available until withdrawn. Roll onto Spotify’s standard mth-to-mth fees (currently $12.99/mth for Premium Individual) after 4 months unless you change or cancel beforehand. Must sign up via Telstra. Requires a compatible internet-connected device. Data charges may apply. Spotify Terms of Use and Premium Promotional Offer Terms apply.  Learn more about  this offer. ​

Do you or someone in your household have a life-threatening medical condition?

Priority Assistance is available to people who need a home phone connection due to a diagnosed life-threatening medical condition.

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Our plan prices are changing

From 1 Nov 2023, we're changing some of our plan prices.

We want to be transparent about our pricing, so you know what to expect and when. Read about the price changes.

If you’re an existing customer, check or change your plan in My Telstra.

Frequently asked questions

How long does the upgrade take.

nbn ® will need up to 6 weeks to prepare your fibre (FTTP) upgrade for installation. 

During this time, we will set you up on a plan that's compatible with your existing nbn tech when we take your order. 

Once the fibre upgrade process is complete, we'll move you over to your selected high-speed plan. We won't disconnect your existing FTTN or FTTC connection until your new FTTP is connected. And you won’t pay for the high speed-plan until we move you over.

Note: Once you’ve chosen to upgrade to FTTP, you can’t go back to your old connection. 

What’s involved in the upgrade process?

An nbn ® approved installer may need to visit to assess the outside of your premises and identify any obstacles for your upcoming installation appointment. You do not need to be home at this time. 

Once external checks are complete, Telstra will call you to book an installation date. 

On the day of the installation, the process will take 3-4 hours. You or someone over 18 needs to be home.

Once installation is done, you simply unplug your modem from the old connection and plug it into the new FTTP connection. It will take a few moments to sync up. And you’re done.

Can I upgrade if I’m renting?

If you're renting, make sure that you have the landlord or property manager's permission before the visit. The technician may need to do work that will need approval - such as drilling into the property walls.

The works include:

• Installation of the nbn fibre lead-in with nbn utility box and drop cable
• Installation of nbn utility box to the property’s external wall and internal nbn connection box and power supply. 

Do I need to I connect my modem to the new FTTP box?

Yes, once your new fibre service is up and running, you'll need to unplug your modem from its existing connection and connect it to your new fibre connection box. You can follow the FTTP instructions (PDF, 535KB) .

Is there any downtime with the upgrade?

To avoid downtime,  nbn ® will leave your existing connection active while will they install your new (FTTP) connection, and ensure it’s up and running before they switch you over.  

When you unplug your modem from the old connection and plug it into the new FTTP connection, it may take a few minutes to sync up. (You may need to move your modem)

During the upgrade, there may be a temporary interruption to your service. This could be anywhere from 15-30 minutes depending on the required activities and the current nbn technology at your premises. 

Our smart modems have a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.  

4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.

Why is the upgrade only available on certain plans?

nbn ® has set eligibility criteria for the upgrade program, including which plan you need to be on to receive the free FTTP tech upgrade based on your current tech type.

Given this, if your current tech type is FTTN you will need to choose the Premium plan or above to be eligible for a free tech upgrade. If your current tech type is FTTC, you will need to choose the Ultimate/Superfast plan or above to be eligible.

Things you need to know

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn tier figures and 'typical busy period speeds' are not measures of customers' actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra .

Plan prices 

Your plan and add-ons may change (including price and inclusions). If you don't like a change, you can change your plan or cancel your plan add-ons. If you cancel, just pay out your accessories and services in full. 

Speed Add-ons 

Typical busy period speeds for the Ultrafast nbn tier are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of this add-on. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds read nbn key facts sheet (PDF, 81KB)

Service Availability 

Services not available to all areas or premises.

Telstra Smart Modem™ 

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Installation

Standard installation includes self-installation of your modem, eligibility criteria apply. Extra charges apply for professional or non-standard installation of equipment and for premises in new developments.

Medical security alarms, lift phones and fire indicator panels 

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

Brand notice

nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Online help and support

Find answers to your frequently asked questions.

• Monday-Friday 8am - 8pm AEST
• Saturday 9am-5:30pm AEST

5G Home Internet

No lock-in contract.

Try for just $1 for a month to make sure you love it, then $85 per month. If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.

More data than you'll need

Huge 1000GB of super-fast data. To give you an idea, the average Telstra 5G household uses less than half of 1000GB every month.

Plug and play

Easy set up. Quick access. Latest Telstra 5G Internet Modem 2 included for use. No appointments needed. 

Try it, love it or cancel it

Try 5G Home Internet and if you’re not happy, let us know within 30 days of connecting and you can leave with no obligations. If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.

Choose internet with Telstra, bring home 50,000 points.

Enjoy more Wi-Fi speed, on more devices, in more corners of the home with the new Smart Modem 3, included for use with all new home internet plans. Plus, score 50,000 bonus Telstra points on eligible plans.

For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Offer available for Telstra Plus members. Eligibility criteria apply. Points may take up to 14 days to land in your Telstra Plus account. Offer ends 12 May 2022.  If you leave within 24 months, simply return your modem or pay a $200 non return fee.

Visit telstra.com/plus

Coming soon to our Upfront Internet Plans

The following are not available yet on Upfront plans but are coming soon: 

Professional Install  for expert help connecting you to the internet 

Ultrafast speed  add-ons for video streaming in Ultra-high definition and super-responsive gameplay. 

Are you sure you want an additional service?

If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address. 

Ordering an additional service means that there will be more than one service at this address.

The nbn network

The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers.

Which nbn speed is right for you?

Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle.

Standard Evening Speed

25mbps download 4mbps upload.

Typical speeds (7pm - 11pm) 

Good for smaller households with low data demands

• Stream videos in Standard Definition (480p)  
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse 

Standard Plus Evening Speed

50mbps download 17mbps upload.

Typical speeds (7pm - 11pm)

Great for medium households with moderate data demands

• Stream videos in High Definition (1080p) on two devices at once
• Responsive online gaming 
• Work and study online while others browse  
• Download and upload files 

Speeds experienced may be lower due to factors including in-home setup and wiring.  An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

100Mbps download 17Mbps upload

Best for larger households with high data demands

• Stream multiple videos in High Definition (1080p)  
• Stream videos in Ultra High Definition (4K) 
• Work and study online while others stream and game 
• Download and upload files 

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.  

Premium Evening Speed

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. These speeds are not available to most FTTN customers.  

What is Mbps? 

Mbps, or megabits per second is how fast data travels along a network.

The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one.

Mbps is also a measure of the capacity of your internet. Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity.

Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.

All our plans include unlimited data, so you don’t have to worry about how much data you use.

• No data limits
• No excess data charges.

Why can’t I get this plan?

We only offer speeds that we’re sure your connection can achieve.

The maximum speeds available at an address are dependant on the technology used to connect the premises to the nbn network. They will be the same no matter who you buy an internet plan from.

This may be due to one of 2 reasons:

• The technology at your address is unable to support the speeds included in this plan – so you’d be paying for speeds that you can’t achieve. We only offer you plans based on the maximum upload and download speeds allowable.
• At some addresses, we’re unable to estimate the maximum speeds available until you’re on your new plan (particularly if you’re a new customer). Before then, we can’t be sure that the nbn connection at your address can achieve this plan’s speeds. We do this to ensure you don’t pay for speeds you can’t achieve.

Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know.

Your maximum speeds

The speeds you experience may be lower than the estimated maximum speed ranges for your address, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. 

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower. 

Additional nbn services

The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected.

Do I need an additional service?

Most customers only need one service at their address. Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem.

If there are no additional available nbn lines at your address, we may need to install a new one, which may increase the time to complete your order, and there may be set-up costs.

Each nbn line at your address could have different maximum speeds. We’ll ask at checkout about additional nbn services. 

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower. 

Speeds at your address

Telstra smart modem, with 4g network backup..

Get advanced speed, range and reliability plus 4G mobile network backup if your nbn connection goes down. 4G coverage required. 4G speeds capped at 25Mbps downloads and 5Mbps uploads. Actual speeds may be lower.

Temporary pause on new nbn HFC connections

Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.

Meanwhile you can still connect with Telstra on Cable, ADSL or Mobile Broadband, then switch to nbn HFC when it's available.

If the ADSL or Cable connection at your address has already been disconnected, you’ll still be able to connect to nbn HFC. To do this, call 1300 112 376 between 9am and 5pm Monday to Friday.

What are high speeds for?

They’re designed for busy homes that demand more from their internet connection. You can take up a speed add on when you're on our Premium plan, via the Upfront Internet Plan Ultimate on FTTP and selected HFC connections. To confirm if you can get Superfast or Ultrafast speeds, check your address. 

Super savings on Superfast and Ultrafast add-ons.

Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data. Eligible customers only.

Plus, get another $10/mth off for 6 months thanks to our unlimited data nbn offer! That’s a solid $40/mth off for the first 6 months. Just choose your speed add-on:

• Add on Superfast and pay just $100/mth for 6 months. $140/mth afterwards*.
• Add on Ultrafast and pay just $140/mth for 6 months. $180/mth afterwards**.

*Superfast add-on offer:  Min cost for new customers is $316 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Superfast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.

**Ultrafast add-on offer : Min cost for new customers is $356 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Ultrafast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.

How to add Telstra TV, Foxtel and more in checkout

Customise your nbn plan with your favourite entertainment:

• Choose your plan and go to checkout
• Select the add-on card with the entertainment you want
• Follow the prompts and complete checkout

We'll add it to your Telstra bill and send you any hardware you need.

Or if you'd prefer something ready-made, check out our great value entertainment + nbn packages.

nbn connection types explained

Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose. 

FTTP - Fibre to the Premises

Fttn - fibre to the node, fttc - fibre to the curb, hfc - hybrid fibre coaxial, fttb - fibre to the building, fixed wireless.

More on connection speeds

The Home Internet satisfaction guarantee

30 days of happy - or a refund.

We’re making the home internet experience better and backing it with a satisfaction guarantee. If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations, we’ll even refund your first monthly plan fee.

Who's eligible?

The Home Internet satisfaction guarantee applies to new Telstra home internet customers and Telstra customers switching to home internet with us for the first time.

Changing your broadband plan

Existing Telstra customers can change plans up to once a month. It's easy:

• Check your address This tells you what type of plan you can change to. If your address is nbn-ready, you can switch over to the nbn at the same time
• Choose a new plan Choose the data and speed you need. All plans are month-to-month and nbn-ready
• Sign in to checkout Follow the prompts to complete your move. We'll do the rest.

Standard Speed

Typical speeds (7pm - 11pm) 

Good for smaller households with low data demands

• Stream videos in Standard Definition (480p)  
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse 

Standard Plus Speed

Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

Premium Speed + speed add-ons

Superfast speed, 250mbps download 22mbps upload.

Ideal for busy households with very high data demands

• Stream multiple videos in Ultra High Definition (4K) 
• Stream videos in High Definition (1080p)  
• Seriously responsive gaming 
• Smooth video calling 
• Download and upload files

Ultrafast Speed

700mbps download 40mbps upload.

Optimal for busy households with extreme data demands 

• Stream videos in amazing 8K resolution 
• Seriously responsive gaming with live streaming 
• Ultra smooth video calling 
• Download and upload large files on multiple devices

Premium Speed

Best for larger households with high data demands

• Stream multiple videos in High Definition (1080p)  
• Stream videos in Ultra High Definition (4K) 
• Work and study online while others stream and game 

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.  

• Stream multiple videos in Ultra High Definition (4K) 
• Stream videos in High Definition (1080p)  
• Seriously responsive gaming 
• Smooth video calling 

Optimal for busy households with extreme data demands 

• Stream videos in amazing 8K resolution 
• Seriously responsive gaming with live streaming 
• Ultra smooth video calling 

Speed tiers

Speed add-ons.

Superfast and Ultrafast speed add-ons are for big and busy households; where everyone is video streaming, gaming and working online.

They’re available to households on FTTP connections and selected nbn HFC connections only. Check your address to find out if you can get Superfast or Ultrafast.

Which nbn speed tier is right for you?

Great for medium households with moderate data demands

• Responsive online gaming 
• Work and study online while others browse  

Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

Superfast nbn

Ultrafast nbn, other connections, adsl & cable broadband.

Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband is generally faster than ADSL.

ADSL uses your copper phone line to deliver internet alongside your phone service. ADSL speeds vary depending on your distance from the exchange.

We test your actual speeds once you're connected.

Mobile broadband

A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband.

Superfast and Ultrafast add-ons

Your address is eligible for our speed add-ons, which can only be added on to the premium speed plan. .

Upgrade to Superfast speed for 4K Ultra HD and HD video streaming on multiple devices, or Ultrafast speed for amazing 8K Ultra HD video streaming and multiple other devices streaming HD. 

Enjoy month-to-month freedom

Both speed add-ons are month-to-month, so you can cancel anytime. If you leave within 24 months, simply pay out your modem.

Eligible connection types

Households on an nbn FTTP connection can add on Superfast or Ultrafast to the Premium Speed plan. Most households on an nbn HFC connection can add on Superfast, while some can add on Ultrafast. Other tech types are not eligible for speed add-ons.  

Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more

Eligibility criteria apply for Telstra Plus.

My Telstra makes it easy

My Telstra is the easy way to manage your home internet account. Download the app onto your phone and you can pay bills, add extras like boosters or entertainment, change your plan, update your details, get help when you need it and so much more. 

Explore My Telstra

Broadband protect.

Telstra Broadband Protect is the easy way to help keep your family safe online. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan).

Network protection

Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses.

When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.

Parental controls and homework time

With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study.

Telstra Smart Modem for new customers

Enjoy faster speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than our previous modem.

The Smart Modem 3 is our most powerful modem yet. It’s next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.

The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.

Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.

The Smart Modem 3 is more eco-friendly. It’s made with more than 80% recycled plastics and its packaging is 100% recyclable.

The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date. 

Product Specifications

Telstra smart modem 3 specifications and setup.

• Connect Smart Modem 3 to your nbn or Velocity connection box.
• Plug Smart Modem 3 into a power outlet. The modem front light will show green.
• Connect devices to the modem via Wi-Fi or ethernet cable for a wired connection.
• Got a phone? Connect your existing phone cable straight into the modem. And that’s it!

For more detailed instructions visit our Telstra Smart Modem setup page

What is Wi-Fi 6?

Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 12 devices on the same Wi-Fi network.

The new Telstra Smart Modem 3 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols.

Phone line plus unlimited standard Australian mobile calls

Phone service + unlimited standard australian mobile calls.

Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines.

Plan call rates

• Call connection fee included
• Local calls included
• National calls to fixed line numbers included
• Calls to standard Australian mobiles included

Calls to 13 numbers

Unlimited calls to 13 numbers included

Directory Assistance

Unlimited free calls included to 1223, 1234 and 12456. Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551).

View discounted international call rates

Afghanistan.

• Call connection fee: $0.55
• Landline per min: $1.95
• Mobile per min: $1.95
• Landline per min: $0.02
• Mobile per min: $0.02
• Landline per min: $1.20
• Mobile per min: $1.20

American Samoa

• Landline per min: $0.80
• Mobile per min: $0.80
• Landline per min: $1.80
• Mobile per min: $1.80
• Landline per min: $0.65
• Mobile per min: $0.65

Antigua and Barbuda

• Landline per min: $1.35
• Mobile per min: $1.35
• Landline per min: $0.03
• Mobile per min: $0.30
• Landline per min: $1.55
• Mobile per min: $1.55
• Mobile per min:$1.35

Ascension Island

• Landline per min: $1.60
• Mobile per min: $1.60
• Landline per min: $0.30
• Mobile per min: $0.45
• Landline per min: $0.85
• Mobile per min: $0.85
• Landline per min: $1.50
• Mobile per min: $1.50
• Landline per min: $0.05
• Mobile per min: $0.05
• Landline per min: $1.40
• Mobile per min: $1.40
• Landline per min: $1.90
• Mobile per min: $1.90
• Landline per min: $1.70
• Mobile per min: $1.70

Bolivia, Plurinational State of

Bosnia and herzegovina.

• Landline per min: $0.20
• Mobile per min: $0.35

British Indian Ocean Territory

Brunei darussalam.

• Landline per min: $1.05
• Mobile per min: $1.05

Burkina Faso

• Landline per min:$1.90
• Mobile per min: $0.20
• Landline per min: $0.01
• Mobile per min: $0.01

Cayman Islands

Central african republic, congo,the democratic republic of the, cook islands, côte d'ivoire.

• Landline per min: $0.40
• Mobile per min: $1.00
• Landline per min: $1.15
• Mobile per min: $1.15
• Landline per min: $0.10

Dominican Republic

• Landline per min: $0.15
• Mobile per min: $0.15

El Salvador

Equatorial guinea, falkland islands (malvinas), faroe islands.

• Landline per min: $1.25
• Mobile per min: $1.25
• Mobile per min: $0.90

French Guiana

French polynesia.

• Landline per min: $1.00
• Mobile per min: $0.25
• Landline per min: $0.75
• Mobile per min: $0.75

Guantanamo Bay

Guinea-bissau, holy see (vatican city state).

• Mobile per min: $0.40
• Mobile per min: $0.03
• Mobile per min: $0.10

Inmarsat Aero

• Call connection fee: NA
• Landline per min: $10.99
• Mobile per min: $10.99
• Landline per min: $5.99
• Mobile per min: $5.99

Inmarsat B-HSD

• Landline per min: $19.99
• Mobile per min: $19.99

Inmarsat GAN ISDN

• Landline per min: $14.99
• Mobile per min: $14.99
• Landline per min: $3.99
• Mobile per min: $3.99

Inmarsat Mini M

• Landline per min: $3.49
• Mobile per min: $3.49

Iran, Islamic Republic of

• Landline per min: $4.85
• Mobile per min: $4.85
• Landline per min: $0.25

Korea, Democratic People's Republic of

Korea, republic of, lao people's democratic republic, liechtenstein.

• Landline per min: $0.60
• Mobile per min: $0.60

Macedonia, the former Yugoslav Republic of

Marshall islands.

• Landline per min: $1.10
• Mobile per min: $1.10

Micronesia, Federated States of

Moldova, republic of.

• Landline per min: $1.63
• Mobile per min: $1.63
• Landline per min: $0.64
• Mobile per min: $0.64

Netherlands

Netherlands antilles, new caledonia, new zealand, norfolk island, northern mariana islands.

• Landline per min: $1.30
• Mobile per min: $1.30

Palestine, State of

Papua new guinea.

• Landline per min: $0.83
• Mobile per min: $0.83

Philippines

• Mobile per min: $0.74

Puerto Rico

• Landline per min:$1.60
• Landline per min:$0.10

Russian Federation

• Landline per min:$1.50

Saint Helena, Ascension and Tristan da Cunha

• Landline per min:$1.40

Saint Kitts and Nevis

Saint lucia, saint pierre and miquelon.

• Landline per min:$1.35

Saint Vincent and The Grenadines

• Landline per min:$0.55
• Mobile per min: $0.55
• Landline per min:$0.48
• Mobile per min: $0.48

Sao Tome and Principe

Saudi arabia.

• Landline per min:$1.58
• Mobile per min: $1.58
• Landline per min:$1.95
• Landline per min:$0.25

Sierra Leone

• Landline per min:$0.02

Sint Maarten (Dutch part)

• Landline per min:$1.25
• Landline per min:$0.20

Solomon Islands

• Landline per min:$1.34
• Mobile per min: $1.34

South Africa

• Landline per min:$0.05

South Sudan

Switzerland.

• Mobile per min: $1.12

Syrian Arab Republic

• Landline per min:$0.30
• Landline per min:$0.03

Tanzania, United Republic of

• Landline per min:$5.65
• Mobile per min: $5.65

Timor-Leste

• Landline per min:$0.65
• Landline per min:$0.90

Trinidad and Tobago

• Landline per min:$1.15
• Landline per min:$1.20

Turkmenistan

Turks and caicos islands.

• Landline per min:$1.76
• Mobile per min: $1.76
• Call connection fee:$0.55

United Arab Emirates

United kingdom, united states, venezuela, bolivarian republic of, virgin islands, british, virgin islands, us, wallis and futuna, no $99 connection fee.

We waive the $99 connection fee. If you're an existing customer changing your plan or switching to the nbn network, you won’t need to pay a connection fee.

International Calls

12 months disney+ on us.

Included when you sign up to this or another eligible new plan. 

Offer ends 28 March, redeem by 31 May. Roll onto month-to-month subscription, currently $11.99/mth after 12 months. Cancel anytime. New and returning Disney+ subscribers only.  

Phone line, calls and more

• Call connection fee  included
• Local calls  included
• National calls to fixed line numbers  included
• Calls to standard Australian mobiles  included

Delays for new nbn HFC connections

Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial (HFC) hardware, new nbn HFC customers may experience delays connecting to the nbn network.

This does not affect customers changing an existing HFC connection.

Bonus 20,000 Telstra Plus points

Bonus 20,000 Telstra Plus points for new home internet customers who take up an internet plan by 30 June and join Telstra Plus by 30 July.

Telstra Air ® . Australia’s largest Wi-Fi network

Enjoy free Wi-Fi data at over 1 million Telstra Air hotspots across Australia, and at millions of Fon hotpots overseas.

In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members. 

You can use Telstra Air on up to three devices at a time in Australia just by logging in to Telstra Air with your Telstra ID. 

3 months of online protection on us

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months, then $10/mth. 

Three months on us redeemable once per account. Available to Telstra Personal post-paid mobile and internet customers. App download required. Data charges apply.

BINGE Standard for Telstra consumer post-paid customers new to BINGE.   

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra. 

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  BINGE HUB  or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.   

How to get 12 months of Kayo Basic on us

For new home internet services.

New and existing Telstra personal customers who take up a new home internet service on or after 10 January 2023 can redeem 12 months of Kayo on us. Offer ends 10th August. Redeem by 5th October.

Shop our nbn home internet plans

Shop our 5G Home Internet plan

For customers moving their existing Telstra Home Internet service

How to redeem the 12 months of kayo on telstra offer, telstra smart modem 3, next-generation security.

Our Telstra Smart Modem 3 with 4G backup is included for use with your home internet plan. Telstra Smart Modem Wi-Fi 6 technology delivers major security enhancements to help keep your information secure, and automatic software updates to keep your security protocols up to date. 

Wi-Fi 6 for better connectivity

Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances. 

• Connect Smart Modem 3 to your nbn™, Velocity or Opticomm connection box.

For more detailed instructions visit our  Telstra Smart Modem setup page

Working, watching or gaming? Internet Optimiser lets you prioritise what matters most. It's included with your home internet plan. 

Work better from home

Prioritise your video calls and work apps so you’ve got a reliable work from home internet connection.

Make the most of family time

Prioritise your favourite streaming apps and set limits on other devices. 

Put online gaming first

Prioritise your online gaming and devices, reduce lag and choose servers with the lowest ping.

Month-to-month plans with no lock-in

Flexible plans that don’t lock you in.

Our month-to-month plans let you change your plan up to once a month or cancel at any time. 

If you leave within 24 months, simply return your modem or pay a $200 non-return fee.

Unlimited data and calls

All our nbn plans have unlimited data.

So you can stream, work and play without worrying about how much data you use. Fair Use policy Policy applies.

• No excess data charges 

And a phone line with unlimited calls to standard Australian mobiles and landlines

You also get a home phone landline at no extra cost, plus unlimited calls to standard Australian mobiles and landlines. 

• Calls to 13 numbers and directory assistance   

Our 30-day satisfaction guarantee. Your peace of mind.

If you’re not satisfied with your new Telstra nbn® or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.

First month of 5G Home Internet on us

There's no charge for the first month of your 5G Home Internet plan while you decide if it's right for you. If you leave within 24 months, return your modem within 21 days to avoid a non-return fee. 

BINGE Offer

BINGE Standard for Telstra consumer post-paid customers new to BINGE.

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra. 

2 months BINGE with Telstra:  Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  https://hub.telstra.com.au/BINGE  or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.    

4 months with Telstra

Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium. Offer available until withdrawn. Roll onto Spotify’s standard mth-to-mth fees (currently $11.99/mth for Premium Individual) after 4 months unless you change or cancel beforehand. Must sign up via Telstra. Requires a compatible internet-connected device. Data charges may apply. Spotify Terms of Use and Premium Promotional Offer Terms apply.

Get 12 months of Kayo Basic on us

Included with this Telstra Upfront Internet Plan.

For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra. Offer ends 10th August. Redeem by 5th October.

5G Home Internet plan speeds

Your 5G Home Internet plan comes with 1000GB of data.

We estimate you could do all of these and still use less than 1000GB a month:

• Stream HD videos for 350 hours or 4K videos for 171 hours
• Listen to 8500 hours of music
• Post to social for 5,600 hours
• Send & receive 40,000 emails

If you go over 1000 GB you still get data access, but your download speed will be slowed to 25 Mbps.

Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.

Protect yourself from malicious content

Get that extra layer of security, protect your data 24/7 with network monitoring.

Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity. 

Your support options

Help when you need it.

You can call our local team or access our range of other customer support centres. If you need help, we're not far away.   Contact us

Send us a message

Get in touch via chat and we’ll help you as soon as we can.  Message us

Get help and more in the Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and more.  Download My Telstra

Visit our support page

Get the info you need or use our easy troubleshooting tools on our dedicated home internet support pages.  Go to support

Telstra 5G Home Modem - just plug and play

Telstra 5G Home Modem is all the equipment you need to connect your home to 5G-fast internet.  

Just plug your 5G Home Modem in where you find the strongest 5G signal at home and it connects wirelessly to the Telstra 5G network without any extra cabling. The modem light shows you how strong your 5G signal is, so it's easy to find the best location.  

Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances.

1TB monthly data

We're offering 1TB of data per month on our 5G Home Internet plan. You won't be charged if you go over your data allowance, but you will be slowed to 25Mbps. You can check your usage anytime on the My Telstra app. We'll let you know when you've hit 50, 85 and 100% of your data.

No techies needed. It's wireless and easy.

With Telstra 5G Home Internet, there's no waiting for technicians to come and connect you to a fixed line network or install a box on your wall. The 5G Home Modem connects wirelessly to our existing 5G mobile network, to give you 5G speeds at home without any additional hardware or cabling.

Fixed Wireless Standard

2-23mbps download 3mbps upload.

Typical evening speeds (7pm-11pm) 

Good for smaller households with 1-3 users with low data demands. 

• Stream videos in Standard Definition (480p)   
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse. 

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm)

Speeds experienced may be slower and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Fixed Wireless Plus Speed

2-55mbps download 4mbps upload.

Great for medium households with 1-5 users at home.

• Enjoy responsive online gaming.  
• Work or study.
• Download and upload large files.

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

Why upgrade to fast fibre?

With a free FTTP upgrade from nbn® , you can choose to enjoy the benefits of our fastest available  nbn  plans.

• Stream in ultra HD on more devices at once
• Enjoy higher speeds, faster loading & less buffering
• Work from home with smooth video calling
• Future-proof your home with nbn fast fibre.  

We make it easy

We'll handle the process so you can keep doing what you do online, with little or no interruptions while the upgrade is completed. Then we'll switch you over and you'll be ready to go - fast!

Allow up to 6 weeks for an installation appointment.

How to get it

Choose an eligible high-speed plan and we'll do the rest. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans. Message us below to get started.

With a free FTTP upgrade from nbn ®, you can choose to enjoy the benefits of our fastest available  nbn ® plans.

• Future-proof your home with nbn's fast fibre.  

Choose an eligible high-speed plan to get started. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans.

At Telstra we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present. We commit to working together to build a prosperous and inclusive Australia .