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One hundred fifty years ago, Cincinnati Bell set out to connect and serve its community. Since then, we’ve continually been at the forefront of innovation. And as we determine what tomorrow holds, one thing is certain: Fiber is the future. It’s faster, stronger and more sustainable for all of tomorrow’s needs, and will be the driving force behind equitable Internet access, smart cities, and advances in education, business, and health care. Today, in the spirit of continued innovation, we’re excited to announce that Cincinnati Bell will begin doing business as “altafiber.”

Message from our CEO

Announcing our new brand

Our mission is to provide individuals and businesses with the fastest, most reliable, future-proof fiber network that delivers against Internet speeds, while maintaining our commitment the communities we serve.

Read the press release

Fiber is the Future

The future is bright with Fiber. It will allow our brands to bring technology to life in new and exciting ways. Cincinnati Bell is excited about all of the things we'll be able to accomplish with Maquarie's investment in the company.

Macquarie is a global financial services group operating in 31 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, investment banking and principal investment.

Cincinnati Bell remains dedicated to technology, community, and customer service as top priorities. We work to benefit the community we call home and to serve all our neighbors.

Infrastructure

Sustainability, digital equity, learn more about mira’s global leadership in infrastructure and technology, learn more about the altafiber story:.

Born from a long, rich and proven history of serving our communities through technological innovation and transformation, we are now taking our impact to another level – to be even more for the people we care so much about. It all starts in the name. “alta” is rooted in a word meaning “elevated.” So, we’re raising the standard across the board with a redefined approach towards customer experience and increased commitment to community, all led by future-proof fiber and Cloud services that provide an elevated connection. This means a better, faster and greener Internet everywhere – from homes to city squares to airport terminals – delivered by a company with a heightened purpose for good.

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COVID-19: The impacts across technology – accelerating mega trends.

Infrastructure Investor50: Macquarie remains in the top spot ‘by the grace of our clients’.

Read Article

Macquarie Infrastructure and Real Assets to accelerate sustainable investment commitment. 

Read Report

Explore our family of brands

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altafiber's commitment:

Elevated understanding of our customers, elevated product & customer experience, elevated commitment to community & sustainability, learn about our company.

Shop for and learn about advanced TV services, and the fastest Internet service around. 

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Frequently asked questions

Do you still have questions about our name change? Feel free to reach out to us and someone will work hard to answer any questions you have about this change.

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Spectrum Mobile customers looking at new devices.

Press Release April 9, 2024

Spectrum Mobile Launches Innovative Anytime Upgrade and New Low-Cost Device Protection Plan

New Offerings Deliver More Value with Industry Leading Mobile Device Flexibility and Protection

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STAMFORD, Conn. – Spectrum today announced the launch of two new features, delivering Spectrum Mobile customers more value, control and peace of mind. Anytime Upgrade, which is now included in the Spectrum Mobile 1 Unlimited Plus data plan at no extra cost, allows new and existing customers to upgrade their phones whenever they want, as many times as they want, eliminating the traditional wait times and condition requirements associated with phone upgrades. Delivering even more value, Spectrum's new Mobile Repair and Replacement Plan offers customers device protection at a more affordable rate than competitors 2 .

“With the launch of Anytime Upgrade, we are providing Spectrum Mobile Unlimited Plus customers with straightforward and flexible access to the latest smartphone technology,” said Danny Bowman, Executive Vice President, Product for Charter Communications, which operates the Spectrum brand. “We understand the frustration of being locked into a device or contract. This offer, along with the new Spectrum Mobile Repair and Replacement Plan, allows our customers to have the newest devices with reliable protection, so they can maximize their wireless network experience and save money.”

Spectrum Mobile Anytime Upgrade: Delivering More Value for Less

With Anytime Upgrade, Spectrum is the first mobile provider to include this level of freedom within a rate plan. While some other carriers offer early upgrades, Anytime Upgrade allows Unlimited Plus customers to get the latest device anytime without traditional waiting periods 3 or early upgrade fees, providing unparalleled choice and flexibility. There is no need for customers to wait until they have paid 50% of their device payment plan balance, and customers can upgrade as many times as they want. Unlimited Plus customers, including those who bring their own device, can upgrade to any new available smart phone regardless of their device’s condition, as long as it powers on and is free of liquid damage 4 .

Spectrum Mobile’s Repair and Replacement Plan provides customers with coverage for broken screens, loss and theft for only $5 per month per device. The plan improves upon previous offerings, making device protection accessible to all Spectrum Mobile customers within 30 days of purchase, now including customers in New York state and those who bring their own device.

As the nation’s fastest-growing mobile provider 5 , Spectrum Mobile delivers exceptional value with flexible plans designed to meet various needs and budgets. In addition to enjoying new industry leading benefits like Anytime Upgrade and the Repair and Replacement Plan, Spectrum Mobile provides the fastest wireless speeds by combining WiFi and Mobile 6 . Spectrum Unlimited Plus plans also include 50GB of premium data, cellular video streaming up to 720p 7 and free roaming in Canada and Mexico 8 .

Provider comparison chart

Download Full Comparison Chart

More information about Anytime Upgrade and the Spectrum Mobile Repair and Replacement Plan is available at spectrum.com/mobile .

1 Spectrum Internet required. Auto-pay required. For Unlimited/Unlimited Plus, speeds are reduced after 30/50 GB of usage per line. Restrictions apply. For details, refer to Spectrum.com/policies/mobile-terms.

2 As compared to Verizon, AT&T & T-Mobile as of Feb. 2024

3 Anytime Upgrade only available for customers subscribed to Spectrum Mobile Unlimited Plus for one billing cycle and in good standing. Trade-in devices must be operable; if not operable then trade-in may be subject to an additional redemption fee. Must enroll in new Device Payment Plan and remain on Unlimited Plus for 2 billing cycles.

4 $99 fee applies to “Beyond Economic Repair” devices

5 Based on Q4 2023 subscriber data among top 3 carriers

6 Based on analysis by Spectrum of Ookla® Speedtest Intelligence® data for overall mobile WiFi and Cellular performance for Q4 2023 in Spectrum's cable footprint. Ookla trademarks used under license and reprinted with permission.

7 Video resolution not restricted when connected to WiFi

8 Speeds reduced after 5 GB

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.    For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise® provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com .

Media Contact

Bret Picciolo

[email protected]

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  6. Bell Canada

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  7. How to resolve your concern

    If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll ...

  8. Unlimited Data Plans

    Unlimited Canada-wide calling 4 and texting 5. Access to the Bell 5G network 3 on any 5G-capable device. Call Display, Message Centre 6 , Call Waiting, Call Forwarding and Conference Calling 7. Looking for more than 100+ line? Check out our large business plans . See full offer details. 16 to 99 lines - Never worry about data overage fees again.

  9. Contact us

    Contact us. Find a store. Register to MyBell (Mobility) Register for Online Bill Manager (Internet, phone, Fibe TV) Register for Business Self serve (Satellite TV) How and when you can contact one of our business representatives.

  10. how to get on bell's corporate plan? : r/bell

    It's probably in there. There's a specific corporate phone number & site to call that's in there usually. 1. Dangerous_Cold_4225. • 2 yr. ago. There's usually what's called a "preferred dealer" that handles certain corporate offers. It might be the case that the specific reseller will offer you a discount while Bell itself won't.

  11. Business Mobility

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  12. Bell Canada

    Manage your Bell Business account online with Corporate Self Serve. Access your bills, usage, services, and more. Register or log in now.

  13. Contact Us

    Send us a text. Available Monday - Friday, 8am-8pm and Saturday - Sunday, 10am-6pm. Text: 513-301-2093.

  14. Cincinnati Bell is now altafiber

    Raising the standard with a commitment to provide better products, flexible plans and dependable customer experiences. Elevated Commitment to Community & Sustainability Future-proof connectivity and corporate leadership in environmental sustainability, diversity, equity, inclusion, and social impact causes.

  15. Bell Support

    Find a store Enter your address or postal code Filter store by In-store appointments Mobile devices for business + consumer Residential: Internet + TV + Phone Business: Internet + TV + Phone Mobile repairs Fibe TV live demo Bell Trade-in program Chinese Support華語服務 Hindi | Punjabi Support Find stores

  16. AT&T Customer Service

    Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Find a store Ver en español Skip Navigation

  17. Coverage Map & Travel Options

    Use the data from your Mobility rate plan, plus get unlimited talk and text, in over 200 international destinations. Add Roam Better now and only pay for the days that you use your device while roaming. Access 5G networks with select 5G devices where coverage is available in the U.S. and internationally.

  18. Bell Canada

    Whether you need internet, phone, TV, or cloud services, Bell Canada has the best solutions for your business. Discover how Bell can help you connect, communicate, and collaborate with your customers, partners, and employees. Visit business.bell.ca today and find out why Bell is Canada's leading provider of information and communications technology solutions.

  19. Retirement Plans

    Contact Us. Questions on your 401 (k)? Call the retirement plan service center at 855-225-2355 . Questions on your IRA? Call customer service at 800-450-8949.

  20. Contact Us

    Do you need help with your Ring products or services? Contact us by phone, chat, or email and get the support you need. Find the contact information for your country and get in touch with our friendly and knowledgeable customer care team.

  21. Spectrum Mobile Launches Anytime Upgrade Device Plan

    Unlimited Plus customers, including those who bring their own device, can upgrade to any new available smart phone regardless of their device's condition, as long as it powers on and is free of liquid damage4. Spectrum Mobile's Repair and Replacement Plan provides customers with coverage for broken screens, loss and theft for only $5 per ...

  22. Bell Canada

    Manage your Bell Canada business accounts online with Corporate Self Serve. Log in or register now to access your bills, usage, data and more.

  23. Registration

    Amortized taxes on the financed amount (before deferred amount) are payable with your monthly device payments. Purchase financing provided by Bell Mobility, on approved credit. Cost of borrowing is $0. If you end your Service Agreement early or you change your rate plan to a non-eligible rate plan, you will need to pay an early cancellation fee.