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Remote Customer Service Jobs – Work From Home

... full-time, part-time, or freelance gig, or you're eager to work from anywhere, online customer service jobs are a great way to meet your career goals. In a remote customer service job, you'll handle customer inquiries and provide solutions, creating a positive experience. These work from home customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!"}" data-sheets-userformat="{"2":769,"3":{"1":0},"11":4,"12":0}">Explore the flexibility of remote customer service jobs! Whether you need a full-time, part-time, or freelance gig, or you're eager to work from anywhere, online customer service jobs are a great way to meet your career goals. In a remote customer service job, you'll handle customer inquiries and provide solutions, creating a positive experience. These work from home customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!  

Explore the flexibility of remote customer service jobs! Whether you need a full-time, part-time, or freelance gig, or you’re eager to work from anywhere, online customer service jobs are a great way to meet your career goals. In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work from home customer service jobs demand a mix of talents, such as communication and problem-solving. Check out the latest virtual customer service jobs and companies hiring!

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12 Work from Home Customer Service Jobs

Published: October 25, 2021

Finding a job can be difficult when your lifestyle doesn’t permit you to go into an office. Perhaps you need to be a stay-at-home parent, or you dream of being a digital nomad , or your ideal job happens to be halfway across the country — or the world — from you. Whatever the case may be, your current situation may call for you to look into remote jobs. 

You may be surprised by the sheer number of positions available for remote employees, especially in customer service. However, you may be wondering if you have what it takes to handle a remote customer service position. 

In this post, discover if remote service is right for you, the different types of positions available, and companies that often offer them. 

You may be surprised by the sheer number of positions there are for remote employees. However, before diving in headfirst, you may wonder if you have what it takes to handle a remote customer service position.

What is a remote customer service rep?

A remote customer service rep proactively reaches out to current and prospective customers with new offers, preemptive solutions, product news, and more. However, rather than working in-office, they work from home or another remote location. They perform the same responsibilities as a customer service rep, except that their team is either partially or fully remote.

Working from home calls for proper remote work practices , as it can be challenging to stay self-motivated to work alone. However, if you are interested or need to do so, it can be the perfect decision to match your lifestyle. And, if you've got a knack for communication and problem-solving, that remote job might just fall under customer service.

Let’s discuss the different factors that can help you understand if at-home customer service positions are right for you.

Is work from home customer service right for you?

1. you have access to a home office or a coworking space..

If you want to work remotely, it's probably for the best that you don't commit to doing so from your bed — even if I might be at this very moment. This can decrease your productivity or cause you to form an unhealthy association between your bedroom — which is supposed to be a relaxing space — and work stress.

You want to create an environment that is as similar to an office as possible to ensure you remain productive and in a professional zone. This will keep you focused and feeling professional, even if you're in sweats.

2. You're a self-starter.

One of the aspects of remote work is working primarily alone. While you'll probably still have a team and a manager, it's a little different when there's physical distance separating you. It can get hard to stay motivated when you're working independently. However, if you enjoy the challenge and can easily find ways to stay on track without constant monitoring, this is the job for you.

3. You have a strong internet connection.

This may seem obvious, but working from home means you don't have access to your company's top-notch WiFi. You'll need to invest in a strong network to ensure that you don't get cut out of customer interactions. In customer service, speed and efficiency is everything, and the last thing you want is for a slow Internet connection to leave a customer hanging.

4. You have effective communication skills.

Just because you're not face-to-face with customers doesn't mean you can slack off on your tone and presence. This may be easier for a call center agent or support rep who gets to speak with customers on the phone. However, when your only means of communication is email or live chat , all you have to represent yourself and your reputation are your written words. So, make sure you're always getting your point across clearly and leaving no room for misinterpretation.

5. You can handle networking outside of your comfort zone.

One of the best parts about working in an office is that you have free access to several employees with whom you can network daily. However, just because you're remote doesn't mean you can't network. You should feel comfortable reaching out to other employees to chat via video calls and approaching people in coworking spaces. Those are the kinds of interactions that are going to help you progress your career in the future.

If you still feel like a remote customer service job is for you, read on to discover the different types of jobs there are. 

Types of Remote Customer Service Jobs

1. remote call center agent.

Long gone are the days that require call center agents to work in just that — a call center. While call centers are still widely in use, it's relatively easy to handle the same tasks from the comfort of your home. As long as you have a call center headset , you can perform all of your household responsibilities (or travel the world) while still guiding customers through their problems over the phone. 

2. Remote Customer Service Rep

Remote customer service reps have the same responsibilities as in-house customer service reps. They reach out to customers and offer new products and services, discounts, proactive solutions, and company news. Since this position is restricted to different forms of virtual communication — from phones to email to live chat to social media — you can handle it from any remote location. It may even be easier to hit your quotas when working from home. 

3. Remote Customer Support Rep

Rather than proactively contacting customers, remote customer support reps respond to customer questions and concerns and offer product and service solutions in return. They provide support over various channels, just like remote customer service reps. In addition, they have the ease to work from any location, as long as they have access to a phone and WiFi.

4. Remote Live Chat Agent

A live chat agent provides constant support to customers or prospects over live chat. For example, you’ll often be helping customers with questions they have while online shopping on your company’s website. This position is perfect for you if your remote environment can be loud or distracting or if you feel uncomfortable speaking on the spot over the phone.

5. Remote Customer Support Engineer

Customer support engineers offer high-quality solutions and specialize in reactively solving technical problems customers might have with products or services. As long as you have a background in computer systems and have been properly trained in your company’s software, you can handle the tasks of a technical support rep without having to work a day in the office.

6. Remote Customer Success Manager

Customer success managers work to assist customers with product onboarding, account management, and campaign execution. They form a close partnership with their customers, following up regularly to ensure they constantly gain value. These tasks are typically performed via email, phone, or video chat, so it’s possible to succeed in the position remotely. 

7. Remote Implementation Specialist

Once a customer has made a purchase, an implementation specialist’s job is to help those customers with product onboarding so they learn the inner workings of their product and avoid any immediate technical difficulties. While this position is usually in-office, it can easily be made remote as conversations can occur over the phone, via email, or even video conferencing. 

8. Remote Virtual Assistant

Remote virtual assistants work on a variety of specific tasks for customers. They can be treated as online personal assistants to schedule meetings, manage client emails, or even conduct research for their business. This is a perfect position for someone who likes to have unique tasks every day and work closely with customers while still getting to work from home. 

9. Remote Telephone Research Interviewer

Many companies hire individuals to specialize in this type of outbound calling. As a telephone research interviewer, you call customers on behalf of companies and conduct a research survey about their experiences over the phone. You’ll aggregate responses that will then provide valuable insights about your customers. As it occurs entirely over the phone, it’s easy for a telephone research interviewer to work from home. 

10. Remote Travel Agent

Travel agents may seem outdated as people can easily make travel arrangements online, but they still exist. What may have once required in-person meetings can now occur via email, phone, or live chat. With general knowledge of your company's software, a savvy eye for discounts, and an interest in travel, you can be successful at coordinating customer travels from the comfort of your couch or, perhaps, your own vacations.

11. Enablement Content Specialist

An enablement content specialist works behind the scenes to provide customer service employees with the resources needed to create delightful customer experiences. They generate value during every interaction by ensuring team members are equipped with the skills and tools required to do so. These employees are excellent team players and understand how to support their teammates to produce positive customer engagement.

12. Remote Customer Success Director

The director of customer success builds and leads the customer success team. They create the organization's customer success strategy and lead the team to execute the plan. Typically, this involves overseeing hiring, collaborating across internal departments, and reporting on the success of initiatives. 

Now that you know about all the work-from-home customer support positions, let's look at some job openings from real companies that you can consider applying for.

12 Work From Home Customer Service Jobs to Consider

1. walgreens remote call center agent.

Walgreens has a call center where employees can work remotely and field inbound and outbound service calls. As one of its call center specialists, you'll be responsible for inbound and outbound calls with customers, physician offices, and patients who need help finding products or filling their prescriptions. The base rate for this position is $13 per hour. 

Check out Walgreens job openings here .

2. PinkCallers Remote Customer Service Rep

PinkCallers supplies small businesses with remote customer service reps who perform fundamental services for that company. PinkCallers’ reps book meetings, answer service calls and help organizations manage their employee scheduling. This position requires about 40 hours of work each week, and you can adjust your schedule based on your time zone.

Check out PinkCallers job openings here .

3. Zappos Customer Loyalty Team

Zappos , an online retailer, is well known for its excellent customer support. As a member of their remote customer loyalty team, you’re expected to develop rapport with customers to deliver WOW experiences that inspire loyalty and repeat purchases. 

Explore more Zappos openings here.

4. CommentSold Remote Live Chat Agent

CommentSold is a commerce platform that connects retailers with buyers. In this role, you'll resolve customer complaints and troubleshoot problems that occur on the software. As a chat-specific position, you'll need strong writing skills and experience working in a fast-paced environment to be successful.

Check out CommentSold job openings here.

5. HubSpot Customer Support Specialist

HubSpot is hiring remote customer support specialists to grow and support its West Coast users. HubSpot service reps field customer requests and troubleshoot problems with HubSpot products and are responsible for helping customers get the most out of the company's products and services. In this role, you’ll work roughly 40 hours a week and have unlimited vacation days.

Check for more HubSpot job openings here .

6. Aha! Customer Success Manager

Aha! hires remote customer success managers who have experience in product management. Rather than selling products to customers, customer success managers will highlight what a customer can do using Aha!. This includes integrating Aha! into the customer's existing tools as well as creating best practices that will lead them to success.

Find job openings here .

7. McKesson Remote Implementation Specialist

McKesson is a medical supply company that provides healthcare institutions with supplies, software, and pharmaceuticals. McKesson is hiring an implementation specialist to onboard its customers with leading healthcare applications. In this role, you’ll be responsible for teaching customers how they can best use McKesson’s software and answer any questions they may have about products and services. One detail to note with this position: while it is remote, you may have to travel on weekends to meet with clients located in your area.

Check out McKesson job openings here.

8. Fancy Hands Remote Virtual Assistant

Fancy Hands provides customers with virtual assistants who help them complete everyday tasks. This service is designed for people who are extremely busy and need someone to organize their day-to-day schedule. As a Fancy Hands rep, you’ll make phone calls, book hotel, and restaurant reservations, and help customers achieve their daily goals. One of the best features of this job is that you get to decide the hours that you’ll work.

Check out more job openings here .

9. Interactive Research Communications Telephone Research Interviewer

Interactive Research Communications helps tech companies improve lead generation by providing marketing, sales, and customer service advice. It’s hiring a B2B Telephone Interviewer to survey customers who have used the company’s products and services. In this role, you’ll be responsible for cold-calling users and asking them about their customer experience. This job demands 20 hours of work each week and requires you to own a personal computer and headset.

Check out this job opening here.

10. Teleperformance Remote Travel Agent

Teleperformance provides software solutions that connect customers with businesses. It's hiring "work at home" travel agents who help card members redeem loyalty points and book trips. Currently, the company is hiring for the 5:30 pm CST shift, and each rep's weekly schedule will include one weekend day. 

Check out more openings here .

11. HubSpot Implementation Consultant

HubSpot’s Implementation Consultants work on the customer onboarding team to lead customers to success using HubSpot’s Marketing, Sales, and Service software. You’ll use a customer-first mindset to make expert recommendations, all from the comfort of your remote location. 

12. CallMiner Customer Success Director

CallMiner is seeking a remote customer success director to join its account management team. For this role, you'll be working with assigned customers to drive speech analytics programs that help improve their businesses. To be successful, you'll need to develop strong relationships throughout different levels of the organization, ranging from customer-facing employees to upper management executives. 

Check out more CallMiner job openings here .

Working from home is a valuable option for many people, but it can be tough to figure out if it works for your lifestyle. Leverage the tips on this list to see if it’s right for you, and visit the companies that offer these positions and begin applying for your future position. 

Don't forget to share this post!

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19 Companies With Remote Customer Service Jobs from Home

Looking for legitimate online customer service jobs you can do from home? If yes, you’ll enjoy our latest collection of companies that offer remote customer service jobs.

Working from home is becoming a dream come true for many people, and online customer service jobs have become one of the most in-demand work-from-home jobs.

The majority of customer service work can easily be done from the comfort of your house using a computer and phone.

The role of a customer service representative is simple: to provide answers to inquiries about the products and services of the company you are working for.

You will also provide solutions to any complaints. The goal is to always provide a positive customer experience. All these can be done from a home office.

What Do You Need to Become a Work-from-Home Customer Service Representative?

You need the following to get started with customer service work from home:

• A computer and/or phone
• Strong internet connection
• A good set of headphones

You also need to possess the following values:

• Patience (yes, you may have to deal with difficult and sometimes rude clients)
• Good communication skills
• Problem-solving skills

With these values and skills, you are good to go.

So, with that said, let’s get right to the business of the day: places to find online customer service representative jobs. Ready? Let’s get going.

Companies with remote customer service jobs from home

Don’t forget : 19 Places To Find Remote Jobs From Home

It is also popularly known as TTEC. The primary purpose of the company is to offer good customer service in the technology world. They provide customer service and consulting solutions that promote business growth. Furthermore, they offer telecommunications customer-care specialist jobs.

You can apply for a position as a technical support person. They communicate with their customers and offer solutions to their problems. They offer customer services jobs worldwide in over 50 languages. The customer service providers work remotely.

You can also gain experience by taking TTEC University courses and tests. This will help you gain more skills in the work.

They give bonuses, recognition, and performance-based rewards to employees who work exemplarily.

• Kelly Services

Kelly was founded to help job seekers find jobs easily. Kelly has employed over 440,000 people. It provides labor force solutions by working with different brands to provide employment.

It works with industries like accounting and finance, engineering, and information technology. Most of these companies require people who can do various customer service jobs.

The most common customer service jobs on Kelly are:

• Customer service representative whose primary work is to handle customer complaints and process orders. They also provide information about services and products offered by the company.
• Help desk tier whose main work is solving issues like passwords and user problems for the customers.

They pay weekly. The pay is a fair wage depending on the type of job. They also have a support network that helps if you want to switch jobs or change your location.

This is a technology-based business service company. It concentrates on customer engagement and improving business performance by working with the best brands. It has employed over 250,000 employees.

It pays after every two weeks. It also pays for overtime jobs.

Why do I vouch for Concentrix? They provide paid training and competitive wages. They also give the employees computers to work from.

They require you to have:

• Ability to communicate effectively both verbally and written.
• Dependable and strong attention to detail.
• Flexibility in case of schedule changes when needed.

Requirements for the job may vary with your location and country.

There online application takes 7-10 days to undergo review. Click here to complete it.

Randstad has specialized in offering human resource services. It has more than 38,000 employees worldwide.

It offers both permanent and temporary jobs. The company works with brands such as Randstad Care and Tempo Tech.

Their clients are from healthcare, ICT, engineering, and legal companies. You can apply to work in various customer services from these fields. It has set up units from which you can work. Each unit has consultants. The work of consultants is to ensure service provision to clients and select candidates suitable for the job.

In some countries, Randstad has operating companies that select and hire employees on permanent placements.

• Working Solutions

Working Solutions takes assignments and projects from clients and assigns them to employees to work from home. A good number of freelancers and independent workers work for Working Solutions. They hire part-time, contractual, and independent workers.

For you to be hired by them, you need:

• To be good at both verbal and written communication
• To be goal-oriented
• Have a competitive mindset
• Have a home workspace

They pay an average salary of between $9- $30 per hour. Your pay will also depend on the job you have done. They pay twice a month.

Their jobs are limited outside the USA. Before being hired, you are given a test to determine if you are fit for the job.

Part time customer service jobs from home

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Amazon is undoubtedly the largest e-commerce company in the world. It mainly deals with e-commerce, cloud computing, and digital streaming. It has over a million employees working all over the world.

It works with brands such as Amazon Prime, Amazon Web Services, and many others.

They offer customer services jobs to be able to attend to their large customer base. The employees at customer service mainly prevent and solve problems for the clients.

Amazon distributes music and videos through Amazon Prime, Amazon Music, and Twitch. It also has a publishing firm Amazon Publishing and Amazon Studios, which produces films and television shows.

All these services and products offered to require customer services to the clients. Therefore you can apply for any customer service job and get paid. They pay according to work done by the employee.

Dell is an American technology company. They build, sell and repair computers.

They also offer computer-related products and services. They have over 20,000 employees worldwide.

Typical customer service jobs at Dell are customer service assistants, sales support, and business advisor.

Humana is an American health insurance company. It provides healthcare insurance to individuals, groups, and Medicare health insurance.

In addition, it advises and helps clients make and manage their healthcare choices.

The typical customer service job they offer is that of a customer care specialist. You will help their clients make informed health care and healthcare insurance choices.

Xerox is a famous work-from-home company. It has been in the working remotely field for over three decades.

They offer workflow solutions, document management, and other business services. Their focus is to help businesses and government organizations to work better.

Other than customer service representatives, they have openings for other jobs such as data entry clerks .

Apple is one of the critical role players in technology in the world today. They are behind iPad, watchOS, iPhone, Apple Watch, iOS, Mac, OS X, and more.

They have a loyal customer base across the entire globe. To cater to this ever-growing customer base, they hire work-from-home customer care. They refer to these customer care agents as ‘At Home Advisor.’

The title ‘At Home Advisor,’ is pretty much self-explanatory. Your job will be to advise clients on the available choices and help them pick products that suit their needs best. 

Home-based customer service jobs

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• UnitedHealth Group

UnitedHealth Group is a company in the healthcare industry. It has operations across the globe. They have a diversified range of services and products that they offer through United Healthcare and Optum.

They have available positions for customer service representatives among other remote jobs.

• Systems Applications Products

Systems Applications Products is also popularly called SAP. It is a European data processing company.

It is a multinational software company that creates enterprise software that manages the relationship between business operations and customers.

They have openings for customer service representatives.

Covance is a global research organization that provides drug development services to its clients. It is known to bring almost a third of prescription drugs to the market.

They, therefore, have a lot of jobs for project managers and customer service representatives, to help them manage their huge customer base. 

Ecolab is a firm that helps companies optimize water efficiency through conservation, reusing and recycling.

They have over one million clients across the world.

They use cutting-edge technology and unparalleled expertise to optimize water usage in companies. In addition, they offer customer service jobs to people looking to work remotely.

• American Express

American Express is a company that provides charge cards, credit cards, rewards, insurance, gift cards, business cards, personal savings, and travel cards.

They have positions available for customer care representatives.

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• Sutherland Global Services

Sutherland refers to themselves as a leader in providing work-at-home solutions. They have seasonal customer service and sales opportunities.

They outsource jobs to people looking for remote work-at-home jobs. You can use the search and filter on their website to find the perfect job for you. If you find your match, there is an ‘apply’ button you can use.

Other than working from the comfort of your house, other benefits you will enjoy when hired by Sutherland include:

• Paid off-time
• Health, vision and dental benefits
• Paid training
• Flexible work depending on programs
• VIPdesk Connect

VIPdesk Connect was established in 1997. Their aim is to help their clients improve customer satisfaction, loyalty, and also customer retention.

They have openings in remote customer service representatives in the tech support field.

You have to check with them that your computer matches their needs before you can apply.

Transcom is a global company that provides their clients with customer care, sales, technical support, and credit services.

They have openings in different jobs, among them remote customer service. They have over 30,000 employees and work with over 350 international brands. You could easily land a job as a customer service representative in the financial, media, retail, and travel industries.

• Robert Half International

Robert Half International has been around for over an impressive five decades. They specialize in staffing and consulting services.

They have tons of jobs in:

• Customer service representative
• Service desk
• Customer service insurance agent

Ready to ace these remote customer service jobs from home?

Companies in every industry will always require customer service representatives to help ensure the satisfaction of their clients. Every company strives to give their clients the best experience, so companies almost always hire customer care representatives .

But our focus today is on those companies that let their customer service agents work from home. If you are lucky, you can land companies that let you work whenever you want to. The companies above are some of the best choices you can explore if you are looking for companies that have work-from-home customer service jobs.

It doesn’t matter. Whether you are in the health industry, education, statistics and research, technology, and legal field, everyone has something. So find a company that suits you best and make your application; you could soon be working from the comfort of your home desk.

That is it for today. We would, however, love to keep in touch with every one of our readers. Have you had any remote customer service jobs before? What company did you work for? What was the experience? We can’t wait to hear about your tips and experiences in the comment box below.

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Ranked No. 1 on FlexJobs Top 100 Companies with Remote Jobs in 2024 and in the top ten for ten consecutive years . Our award-winning, caring culture wouldn’t be possible without our agents. Our agents come from almost every walk of life—at every stage of life. We have recent college grads and retirees. On-the-move military spouses and stay-at-home parents. Agents from small towns and big cities. And everywhere in between. Most of all, they represent the customers of our clients, using the same products and services. All in all, our agents are a lot like you.

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Emotional-intelligence and mutual respect for all are the foundation for our 150,000+ agent community known as the WooHoo Crew!

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Work/life balance on your terms while never leaving home. Enjoy the freedom and flexibility of working from home as an independent contractor.

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Side hustle or work a full work-week. As an independent contractor, you set your own hours and decide when you work and for how long.

How Much You Could Get Paid

Each program is paid differently. Some pay by the record or entry, while others pay by the talk minute, sales or a combination of both. Some agents may be paid a set amount per program.

These are estimates based on our average agent pay of $15 an hour. Agents can make more or less depending on the program and incentives. Financial incentives are available on various programs that increase the base hourly rate.

WooHoo! Crew Spotlight

Our agents are as diverse as the different client programs they support. Their skills span industries, with years of experience in sales, customer service and tech support. Read their stories—and imagine yours being one of them.

From Ghost Hunting to Customer Satisfaction: The Unfolding Journey of a Working Solutions PRO

Meet Cheryl, a successful agent at Working Solutions, as we explore her journey through balancing life […]

PRO Spotlight: Meet Ellen G.

If you seek work-life balance inspiration, look no further than Ellen, a veteran Working Solutions agent […]

Finding the Perfect Work-Life Balance to Explore the Outdoors

Working from home has its challenges, but most people who work from home would not have it any other way. At Working Solutions, we provide independent contractors with the training they need to succeed in a remote call center environment and one of those contractors is Autumn Bridgers.

Delsie Never Thought Her Job Would Enable Her To Be A “Lifesaver”

A 16-year Working Solutions veteran, Delsie has been acting as a resource agent on an account that provides support to the families of seniors. While she usually only deals with calls from agents, Delsie interfaces with customers if there is an emergency.

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We`re excited to introduce our new Chief Happiness Officer, Xander. Xander is fully remote, embracing the work-from-home lifestyle. He is fun-loving and encouraging by nature. As Chief Happiness Officer, Xander promotes Working Solutions’ caring culture. #WorkCultureShift #worsolhappy

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25+ Companies Offering Customer Service Jobs from Home

Last Updated on May 21, 2024 by Katie

If you’re looking to work remotely and get hired quickly, these customer service jobs from home are worth checking out.

Customer service roles are generally entry-level jobs and while the exact job criteria will vary between companies, you might be expected to:

• Resolve complaints
• Answer customer questions
• Update customer records
• Handle transactions
• Provide tech support for a product
• Collect customer feedback
• Make phone calls

I have worked in customer service from home years ago and while the work can be testing, having to deal with a lot of questions and often unhappy people, it was easy work and rewarding when you had good review from happy customers!

If you want to get paid to listen to people’s problems as a customer service advisor, you’ll need a laptop and good Wifi as a minimum.

Read on to learn about the best customer service jobs from home.

You might also be interested in the online chat moderator jobs hiring today.

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• 17 remote jobs with paid training provided

Top Companies Offering Customer Service Jobs from Home

The demand for remote customer service roles has surged, with companies spanning various industries offering positions that blend flexibility with rewarding career opportunities.

You may find roles with competitive pay, diverse job responsibilities, and flexible hours, but each will have specific requirements regarding skills and experience.

Some will be hiring now, while others are worth bookmarking their ” Careers Page ” to check back on when customer service roles are available.

1. ModSquad

ModSquad is known for its digital engagement services.

As a customer service representative with ModSquad, you could be moderating forums, chatting with customers, or managing social media accounts.

The pay for these roles varies but can be competitive with the industry.

To get hired, it’s typically necessary to have a stable internet connection and a good grasp of online communication platforms.

The roles often require:

• Strong communication skills
• Experience with social media and online communities
• High school diploma or equivalent
• Multitasking abilities
• Familiarity with customer support software

Check out their latest positions on ModSquad’s careers page .

2. LiveWorld

At LiveWorld, you provide customer support through social media and messaging apps.

Pay rates at LiveWorld are aligned with industry standards and depend on your experience and the complexity of the job role.

Getting hired usually requires passing a background check and having some customer service experience.

You’ll need:

• Excellent written communication skills
• Ability to empathize with customers
• Knowledge of social media platforms
• Previous experience in customer service preferred

Start your journey at LiveWorld’s career section .

3. American Express

American Express offers remote customer service positions with a focus on providing premium service to card members.

Compensation is competitive, often including benefits for full-time employees.

To land a job at American Express, you need to possess:

• Exceptional communication skills
• Problem-solving capabilities
• A background in a customer-facing role
• High school diploma; college degree preferred
• Experience in financial services is a plus

Find out more about these opportunities on American Express’s careers portal .

Boldly provides subscription staffing services that include customer support roles.

Employees at Boldly, referred to as W2, often receive benefits and competitive pay.

To get hired, ensure you have:

• Strong organizational skills
• Proficiency in English language
• A proactive work ethic
• High school diploma or GED; higher education is a bonus
• At least 7 years of experience in a professional setting

Explore career options at Boldly’s jobs page .

Github, the platform loved by developers worldwide, offers remote customer support roles for technical client assistance.

Salaries are competitive and commensurate with experience.

To qualify, you typically need:

• Excellent technical and communication skills
• Familiarity with Git and GitHub
• Experience in technical support
• High school diploma or equivalent, with preference for those with technical certifications or higher education
• Ability to explain complex concepts in a clear, concise manner

Check Github’s career site for current listings.

6. Service800

Service800 specializes in customer feedback and metrics, offering remote customer service roles that primarily involve conducting surveys and collecting data.

Competitive hourly wages are typical.

To get hired, you should have:

• Strong phone and interpersonal skills
• High attention to detail
• High school diploma or equivalent; college degree beneficial
• Previous experience in a telephone-based role
• Multilingual abilities are advantageous

See the latest openings at Service800’s job board .

Arise provides a virtual customer service platform where you can start your own customer support business or work as an agent for an existing company.

Pay varies based on client and project.

To become an agent, you must:

• Have strong customer service skills
• Own a computer with high-speed internet
• Pass a background check
• Have a quiet home office
• High school diploma or GED required

Dive into the process on Arise’s work from home page .

Zapier offers customer support roles with the opportunity to help users automate workflows.

Competitive salary and perks are part of the package.

To join Zapier’s customer support team, applicants generally need:

• Strong problem-solving skills
• Proficiency in Zapier’s platform
• Experience in a customer support role
• Excellent written communication
• High school diploma or equivalent; technical background preferred

Discover more on Zapier’s jobs page .

9. DealDash

DealDash operates an online auction site and looks for customer service representatives to help maintain their high standard of customer satisfaction.

Compensation is often based on experience.

To work with DealDash, be prepared to meet these needs:

• Excellent communication and customer service skills
• Ability to troubleshoot and resolve issues
• Basic computer proficiency
• A positive attitude and a strong work ethic

For current job openings, visit DealDash’s careers page .

10. MeetEdgar

MeetEdgar, a social media automation tool, provides customer support roles focused on helping users maximize the platform.

Pay is generally in line with industry standards.

Qualifications and skills needed include:

• Strong understanding of social media management
• Excellent written and verbal communication
• Ability to work independently
• Familiarity with remote work tools
• High school diploma or equivalent; degree related to marketing or communication is a plus

See what’s available at MeetEdgar’s job listings .

11. Automattic

Automattic, the company behind WordPress.com, offers remote customer support roles known as “ Happiness Engineers .”

Compensation is competitive and often comes with benefits.

To get hired, you’ll need:

• Strong understanding of WordPress
• Passion for helping others
• High school diploma or equivalent; technical or customer support background preferred
• Patience and problem-solving skills

Join the team by visiting Automattic’s work with us page .

12. Working Solutions

Working Solutions provides on-demand customer service and sales agents.

They offer flexible work hours and a variety of projects to work on.

The pay varies by project.

To become an agent, you should have:

• Excellent communication skills
• Familiarity with call center equipment/technology
• Proven customer service or sales experience
• Ability to work from home without distractions

Learn more at Working Solutions’ agent opportunities page .

Apple is known for its tech products and customer service.

As an At-Home Advisor, you provide customer support for Apple products.

The compensation package includes product discounts and is competitive.

To get hired, you will need:

• Strong communication aptitudes
• An interest in technology, especially Apple products
• High school diploma or equivalent; some college preferred
• A quiet, distraction-free workspace

Find the role for you at Apple’s job site .

14. World Wide Web Hosting

World Wide Web Hosting offers positions in technical support for its web hosting services.

Competitive pay and a supportive work environment are typically part of the package.

Required qualifications include:

• Solid knowledge of web hosting technologies
• Strong customer service and troubleshooting skills
• Ability to communicate technical concepts clearly
• High school diploma or equivalent; IT-related degree or certificates preferred
• Prior experience in hosting support is a plus

Check out World Wide Web Hosting’s careers page for more information.

15. Concentrix

Concentrix is a global business services company with a range of customer service positions, often including tech support and product sales.

Pay is based on role and experience.

• A high school diploma or GED
• Past experience in customer service or a related field
• Strong computer literacy
• The ability to work in a fast-paced environment

Opportunities can be found on Concentrix’s career page .

15Five offers customer service roles to support their performance management software.

You will primarily assist customers in using the software effectively.

Compensation is competitive, reflecting industry standards.

Requirements typically include:

• Robust interpersonal and communication skills
• Familiarity with SaaS platforms
• High school diploma or equivalent; college degree is a plus
• Experience in customer success or support roles
• Eagerness to learn and grow within a tech environment

View the open roles on 15Five’s careers page .

17. Capital One

Capital One provides numerous customer service jobs, including positions in account management and technical support.

They offer a comprehensive benefits package and a competitive salary.

To work at Capital One, expect to meet these criteria:

• Stellar communication skills
• High school diploma or GED, college degree for some positions
• Prior experience in customer service or finance
• A background check and possibly a credit check

Find out more at Capital One’s career center .

Cigna, a global health service company, offers customer service jobs from home that typically include helping patients understand their benefits and claims.

Competitive salary and benefits are part of the employment package.

• Excellent communication and listening skills
• Understanding of health benefits and insurance plans
• High school diploma or equivalent; further education or certifications in healthcare preferred
• Ability to maintain confidentiality of patient information
• Prior customer service experience, ideally in healthcare

Explore job openings at Cigna’s careers page .

19. Agent Pronto

Agent Pronto connects real estate agents with home buyers and sellers, offering customer service positions as Client Specialists.

Pay is reported to start around $18.26 per hour.

To join their team, you will need:

• Strong verbal and written communication abilities
• Understanding of the real estate market is favorable
• High school diploma or equivalent, real estate knowledge is an advantage
• Great organizational skills and attention to detail
• Previous experience in a customer-facing role

Kickstart your career at Agent Pronto’s job postings .

20. Alo Moves

Alo Moves is a yoga and fitness platform that requires customer service representatives to support their community.

They offer competitive pay rates.

To get hired, you should possess:

• Strong interest in fitness and wellness
• High school diploma or equivalent; additional qualifications in fitness or nutrition are beneficial
• Experience in customer support

Start your job search at Alo Moves’ career section .

21. Flowspace

Flowspace provides warehousing and fulfillment services and offers customer service roles to ensure client satisfaction.

Pay varies depending on the level of expertise required.

They’re looking for candidates with:

• Excellent communication and problem-solving skills
• Knowledge of logistics or warehousing
• Tech-savvy with an ability to learn new software quickly
• Prior experience in customer service or logistics

Flowspace’s careers page has more details.

Amazon, the e-commerce giant, offers a wide variety of customer service jobs, from handling inquiries to technical support.

Competitive pay and a range of employment benefits are standard.

Expectations for potential candidates include:

• Strong communication and computer skills
• Ability to navigate complex customer issues
• High school diploma or equivalent; further education is a bonus
• Familiarity with e-commerce platforms
• Previous experience in customer service

Interested candidates can apply through Amazon’s virtual locations career page .

23. Teletech

Teletech, also known as TTEC, provides customer service and consulting solutions.

They offer remote jobs with a focus on flexibility and opportunity for growth.

To get work with this company, you’ll need:

• High school diploma or equivalent; college degree for some roles
• Familiarity with technology and communication tools
• Experience in customer service or support
• Eagerness to contribute to team success

Potential jobs are listed on TTEC’s job page .

24. Sutherland Global Services

Sutherland Global Services provides digital transformation services including customer support roles.

Compensation is in line with global industry standards.

Qualifications for these roles are:

• Excellent customer service and communication skills
• Technological literacy and ability to troubleshoot issues
• Relevant work experience in customer support or a related field
• Flexibility to work various shifts

Further details can be found on Sutherland’s career website .

25. Kelly Services

Kelly Services is a staffing agency that offers customer service jobs from home catering to different industries.

They often provide competitive wages and flexible scheduling.

To join their team, you should be prepared with:

• Proven customer service expertise
• High school diploma or equivalent; further qualifications liked
• Ability to quickly adapt to new systems and technologies
• Experience in a fast-paced environment

Visit Kelly Services’ job board for their latest offerings.

26. United Health Group

United Health Group, a diversified health and well-being company, offers remote customer service roles typically related to healthcare and insurance.

The pay is competitive and there are possibilities for advancement.

To be considered for work, your credentials should include:

• Strong customer service and communication skills
• Familiarity with healthcare systems is an advantage
• High school diploma or equivalent; additional certifications in healthcare can be a plus
• Ability to handle sensitive information with discretion
• Previous experience in customer service or healthcare preferred

Find career opportunities on United Health Group’s job portal .

Final Thoughts on the Companies Offering Customer Service Jobs from Home

This list of companies offering customer service jobs from home is not exhaustive – there are many more – but these ones have great reputations and are worth applying to.

I will come back and update the list at regular intervals so keep an eye out!

To give yourself the best chance of success when applying for a role, highlight your proficiency in problem-solving and your adaptability to diverse customer needs.

The hiring process typically involves showcasing these competencies through a combination of practical assessments and interviews.

Remember to tailor your application to demonstrate relevance to the specific industry you’re targeting.

Employers value agents who can deliver exceptional service remotely, so reflect on any prior experience that illustrates your ability to manage tasks independently.

Want more ways to make money remotely while chatting to people?

Check this guide on ways to get paid to give advice online.

* Disclosure : I only recommend products I would use myself and all opinions expressed here are our own. This post may contain affiliate  links that at no additional cost to you, I may earn a small commission.

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Modal title

Work from home customer service jobs.

There are more than 3 million customer service jobs in the U.S., and a growing percentage of those jobs are work from home positions.

Averaging $35,000 per year , remote customer service representatives are employed in nearly every industry sector. That’s because customer satisfaction is a key to success, whether the business is bricks and mortar retail, online retail, B2B, banking, or technology services. The list goes on and on.

If you are a “people person,” solution-oriented, and a critical thinker, customer service could be a great career for you.  Want to know more? Check out   Customer Service Jobs: The Complete Work-From-Home Guide .

Remote and Flexible

TH May 21, 2024   Customer Service Agent - FT- Remote WFH After Training Featured Come join our team of dynamic professionals at TeamHealth National Patient Service Center! Bilingual English/Spanish is a plus! Can Work From Home after training- equipment will be provided! We offer Paid Training. Training is On-site at our Cedar Bluff location in Knoxville, TN. (4 weeks 8am - 5pm) **NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES** Candidates with experience in retail and restaurant service are strongly encouraged to apply. Benefits: Generous Personal Time Off 8 Paid Holidays per year Quarterly bonus plans- gives you the chance to add to your income! Business casual dress code- we want you to feel comfortable at work! Learning and Development- internal subject matter experts offer ongoing training to get you up to speed Wellness programs that focus on emotional, social, physical, and financial wellbeing Flexible work schedule What You'll Love About TeamHealth: Wellness programs - Our... TeamHealth Knoxville, TN, USA

Ph May 21, 2024   Systems Technician SYSTEMS TECHNICIAN AT GLOBAL FINTECH FIRM Base Salary is $100K to $150K (based upon candidate and experience) Incredible Organization | Year-end Bonus | Excellent Benefits Solidly established Global FinTech Firm is looking for an experienced Systems Technician to join Systems Team . In this role, you will partner closely with all groups firmwide to understand business needs and provide innovative technology solutions and state-of-the-art equipment to enable success. Individuals interested in technology and a desire to help users understand how to use technology better while solving interesting problems are highly sought after. We work in a hybrid model where you will be in the office Tuesdays through Thursdays, with the option to work from home on Mondays and Fridays. SKILLS AND QUALIFICATIONS Background in Technical Troubleshooting and Desktop Support is required. Requires on-site presence in the office Five (5) days a week (Monday through Friday) with... Phaxis Remote * (New York, NY, USA)

RH May 21, 2024   Part-Time Hyper Wellness Representative - Chelsea About Restore Hyper Wellness: Restore Hyper Wellness ( Restore ) is the award-winning creator of an innovative new category of health Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Pay: $20-22/hr + monthly performance-based bonus potential Status:... Restore Hyper Wellness Remote * (New York, NY, USA)

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17 Remote Retail Jobs You Can Do From Home

Author: Ashlee Anderson

April 19, 2024 12 Comments

Are you wondering if there are remote retail jobs? The answer is YES! Keep reading for virtual opportunities in this field.

Retail jobs are everywhere. From behind-the-scenes stockers and inventory clerks to front-and-center cashiers and sales-floor associates, a number of in-store employees help make the retail experience pleasant for shoppers.

While you might automatically think of in-store positions when thinking of retail jobs, the truth is that there are many remote retail jobs to choose from, too—ones that allow you to take on various roles in this consumer-driven industry without ever having to step foot in a store.

If you come from a retail background, enjoy helping consumers pick the right products, or want to lend your expertise while working with some of your favorite businesses and brands, check out these remote retail jobs perfect for retail pros.

Remote Customer Service & Sales Jobs

A growing number of major e-commerce sites and stores with both online and brick-and-mortar presences rely on virtual retail specialists to answer product questions, investigate billing issues, process orders, and issue returns. This usually means taking inbound phone calls, but some companies also give consumers a chance to initiate contact via chat , email, text , and social media .

If you’ve previously worked on a sales floor or behind a customer service desk, you already have many of the skills needed, such as excellent verbal communication skills, experience upselling, and the ability to remain pleasant under pressure.

Here are some of the major companies that hire virtual retail specialists. Please note that not all companies are hiring at the moment. Some only hire seasonal workers, so be sure to save this article and revisit it in the fall when retail companies start to amp up their hiring for the holiday sales rush.

Amazon gears up for its busiest months by hiring seasonal associates to assist holiday shoppers with everything from product purchases to shipping inquiries. Some seasonal positions last as long as six months and can even lead to full-time, permanent employment.

Another place you can find remote retail jobs is with Apple ! As an Apple at-home advisor, you’ll help Apple customers with a wide variety of customer service and tech support issues via phone, email, and chat. The main qualifications for these positions are that you should be a fan of Apple products and tech-savvy. Apple has both full- and part-time roles, and they offer competitive pay, all the equipment you need to do your job and benefits.

3. Deckers Brands

Deckers Brands , which includes UGG, Koolaburra, HOKA, Teva, and Sanuk, regularly has openings for full-time customer care representatives. These remote retail jobs require that you live in Colorado, Arizona, or Texas and that you have at least one year of experience in a customer contact role. These remote positions come with competitive pay and benefits.

Disney hires virtual team members to assist online Disney Store shoppers by answering inbound phone calls and emails. The primary goal of Guest Service Representatives is to ensure all online shoppers have a “magical experience.” This can include everything from answering general questions to helping someone locate the perfect product for a gift. To see if Disney is hiring in your state, search for “working from home” on their Careers Page .

5. Home Shopping Network (HSN)

As the leader in interactive retail, HSN offers several opportunities to work from home as a sales representative. This location-based remote retail job (Florida, Ohio, and Tennessee) answers incoming calls from customers wanting to place orders and upsell products as appropriate.

6. Neiman Marcus

Through its work from home program, Neiman Marcus offers remote retail jobs that help support their web and catalog customers through email, live chat, and over the phone. Currently, these positions are only available to residents in the Dallas-Fort Worth metro area.

7. Nordstrom

Each year,  Nordstrom  hires seasonal customer service agents to work from home for the holiday season. In these remote retail jobs, you’ll answer inbound calls, emails, and live chats from Nordstrom customers. This work from home position requires at least six months of experience, and agents must provide their own devices and high-speed internet connection. 

URBN , which includes Urban Outfitters, Anthropology, Free People, FP Movement, Nuuly, and more, hires remote customer success associates. For these roles, you’ll need a minimum of two years of customer service experience. URBN hires in all US states!

9. Victoria’s Secret 

Victoria’s Secret  regularly hires remote, seasonal customer service reps a few months before the holiday shopping season begins. These positions do require previous experience, and you’ll need to provide your own equipment. Perks include an hourly pay rate and a discount on merchandise.

10. Wayfair

Wayfair , the online furniture and home decor retailer, often has remote job openings for customer service and sales agents. These positions require excellent communication skills and a desire to help others. These jobs are location-dependent, and full-time roles come with benefits.

11. Williams-Sonoma

As a full-time or seasonal customer service representative at Williams-Sonoma , you can work from home helping customers place catalog orders. Candidates must live within certain states to attend training and in-person meetings.

Remote Personal Shopper & Stylist Remote Retail Jobs

If you think you might enjoy working in a virtual retail environment but aren’t interested in pursuing customer service jobs, consider becoming an online personal shopper or stylist.

Most remote personal shopper positions are fashion-related. This means you might put together special-occasion looks you know clients will love, suggest seasonal pieces to supplement an existing wardrobe, or build an outfit based on a person’s individual style. The remote stylist position you apply for will determine the type of products you’ll recommend.

12. Chico’s

Chico’s , which consists of Chico’s, WHBM, and Soma, regularly hires social stylists, as well as customer engagement specialists, and virtual sales associates. The social stylist roles are part-time positions that require at least three years of retail sales, subscription service, or digital marketing experience. Some of their remote positions are location-dependent, while others are available nationwide.

13. Short Story

Short Story  is a styling service for petite women 5″4′ and under, and they hire part-time remote stylists with at least two years of virtual styling experience. The pay rate for these independent contracting roles is $15-$16 per hour.

14. Stitch Fix

Stitch Fix delivers stylist-picked clothing and accessories directly to consumers’ doors. Stylists are passionate about fashion and enjoy helping women look and feel their best by expressing their personality through their wardrobes. This part-time position is only open to residents of select states; however, additional areas are constantly being considered.

Remote Retail Jobs in Direct Sales

When it comes to online jobs in the retail industry, there are seemingly endless opportunities to earn in direct sales . For those retail pros with an entrepreneurial spirit, a career in direct sales may be the perfect fit.

15. Bellame

Bellame sells luxurious science-based makeup, skincare, body, and wellness products. Brand partners can get started for just $99 with a beauty, wellness, or skincare starter kit and earn up to 40% on personal sales and more if they decide to build a team. Best of all, there are no monthly or annual fees! 

If you’re a lover of clothing, accessories, and jewelry, consider becoming a stylist with  cabi . Twice a year, they come out with new product lines that you can sell to customers via pop-up parties, catalogs, an online app, virtual shows, and your own website. Stylists with cabi can earn 25-33% on personal sales and up to 8% on team member sales. 

​17. Noonday

If eco-friendly and Fair-Trade products are a part of your lifestyle, perhaps working as a  Noonday  ambassador makes sense. With Noonday, you can start your online retail business for $199, and you’ll earn up to 35% in commission on personal sales. 

Whatever your interests, chances are there’s a direct sales company that’s right for you, whether it’s beauty , fashion , food , home decor , or health and wellness .

Remember, this is a business opportunity, so it’s up to you to create your success. Direct sales consultants earn a commission on each item purchased – the more you sell, the more you earn. Fortunately, there is no shortage of helpful advice and insider tips to help you get started on the right foot so you can build your own profitable direct sales business that appeals to your interests while earning a living promoting the things you love.

Remote Retail Jobs Wrapup

Before stepping into a store to apply for a retail position, remember all the opportunities to earn a living in the industry while working remotely. From virtual customer service to supporting consumers of big-name brands to business opportunities as a direct sales consultant, there are plenty of remote retail jobs you can do from home!

Originally published August 23, 2016. Content updated April 2024.

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About the Author

Ashlee Anderson

Ashlee Anderson is a freelance writer, blogger, and gig economy enthusiast who enjoys the freedom and flexibility of working remotely. After starting a note-taking business in college, she’s continued to work for herself as a solopreneur ever since. Today, Ashlee continues to embrace solopreneurship and the endless possibilities to make money as an independent worker. She encourages others to ‘think outside the cubicle’ so they too can find happiness in working on their own terms. Follow along with Ashlee over at Work from Home Happiness where she shares plenty of practical advice, ideas, and beginner-friendly ways for freelancers, solopreneurs, and remote workers to use their existing skills and experience to earn a living from home.

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Reader Interactions

12 comments.

November 6, 2019 at 10:11 am

I have over 25 years of retail management experience. I would love to work for a company that offers work at home availability. I live in Montana . I am very motivated any suggestions? Thank you

November 6, 2019 at 4:33 pm

Companies like Williams-Sonoma, Nordstrom, Uncommon Objects, and Neiman Marcus hire remote workers. Take a look at this post: https://www.theworkathomewoman.com/work-from-home-jobs/

January 14, 2019 at 4:40 am

I would love to work for big brands such as ASOS and pretty little thing however I would want to do it at home such as promoting there brand on instagram Facebook, etc…

January 14, 2019 at 9:42 am

Have you thought about starting a blog?

September 7, 2018 at 11:28 pm

I would like to sell clothes online but not own my business.

September 9, 2018 at 9:50 am

Have you checked out StitchFix? They have remote styling jobs. Check out this post for more details: https://www.theworkathomewoman.com/virtual-part-time-jobs/

August 24, 2018 at 6:01 am

I’m looking to sell purses and handbags from home in the UK. Do you know of any companies that this is possible from?

August 24, 2018 at 11:21 am

Hi Michelle,

Check out this list: https://www.theworkathomewoman.com/sell-purses-from-home/

June 24, 2017 at 10:41 pm

Really liked viewing your website There’s not a lot of legitimate information online to Trust: Thank you

June 26, 2017 at 2:21 pm

Glad you’re enjoying the information, Ella. Good luck on your work-at-home journey!

August 27, 2022 at 8:31 pm

I love fashion. Are there any companies like Stitch Fix that are hiring in the state of New York

August 28, 2022 at 11:25 am

These posts have a few other suggestions:

https://www.theworkathomewoman.com/non-phone-jobs/

https://www.theworkathomewoman.com/virtual-part-time-jobs/

And this post has some free fashion business ideas: https://www.theworkathomewoman.com/free-fashion-boutique/

All the best!

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Amazon Work from Home Customer Service Representative - $16-$35/hour

Position: Customer Service Representative Location: Remote (Work From Home) - United States

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Requirements:

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For those seeking careers in the skilled trades, opportunity is booming. And that is unlikely to change in the foreseeable future.

“There’s an interesting divergence in the job market right now,” said Cory Stahle, an economist at job search engine Indeed.com . “While demand for knowledge workers — white-collar professionals like software developers, mathematicians — was hot [it’s given way to] fields like construction and manufacturing, healthcare, security and so on, which have held up and even grown since the pandemic.”

When it comes to New York City, in particular, carpentry, construction, building maintenance and repair, transportation, infrastructure and service trades (think barbers) are especially hot, according to the New York State Department of Labor.

And while some jobs, like those held by accountants, customer service pros, financial underwriters and paralegals, may be sharply and negatively affected by AI, “the demand for workers in the skilled trades will be less disturbed” said Stahle.

The pay for skilled jobs, once you complete the apprentice phase, isn’t too shabby either. Consider that salaries for elevator installers and mechanics range between $76,147 and $113,621 according to Salary.com , while Payscale.com has seen an hourly rate as high as $210 (about $436,800 per year).

It’s not just that the pay is good, but also that the work is rewarding. Don’t believe us? Then take it from Mike Rowe, creator and host of Discovery Channel’s “Dirty Jobs” and trades spokesperson.

“The job isn’t just what I do, it’s a part of who I am,” he said. “I’m a working-class tradesman and there’s no higher honor than that as far as I’m concerned.”

Here’s a sampling of the hottest jobs in skilled trades in New York City.

A cut above

With so many men going to the barber every two to three weeks, barber shops are busy. And it’s not just about the hair and beards; they’re a place for men to unwind, socialize and leave feeling refreshed.

They’re also willing to spend — and tip.

With a growth rate of 18% and no slowdown in sight, barbers are in greater demand than data scientists or most other tech workers.

To enter the profession, you must obtain a health certification and work as a registered apprentice for two years before successfully completing the NYS practical exam .

Pay in NYC averages $84,644 including tips, according to Glassdoor .

Pipe dreams

If you have a valid driver’s license, strong communication skills and mechanical aptitude, you have the basic requirements to become an apprentice/technician at companies like Roto-Rooter ,

New hires receive paid training at a local plumbing trade school operated by or in partnership with their company. Upon completing their training, they work under a master plumber.

Once they complete all of the required training and put in the necessary hours, they are eligible to take the exam to become a master plumber. Pay is initially between $55K and $65K, depending on the location.

Another route into plumbing is attending a trade school, many of which promise to deliver a quicker path into the profession. Nine months after entry, trainees are set up to enter programs as second-year apprentices and get OSHA 10 certification.

Helmets to Hardhats , a service for veterans, offers no-cost or low-cost paid training through a partnership with the United Association of Journeymen and Apprentices of the Plumbing and Pipefitting Industry of the United States and Canada.

Master plumbers in NYC earn $104,000 to $168,000 according to Glassdoor.

Blowing hot and cold

Roles for those who work in heating, air conditioning and refrigeration are expected to grow 6% through 2030 according to the US Department of Labor’s Bureau of Labor Statistics.

After earning a high school diploma, aspiring professionals typically complete training programs as well as apprenticeships.

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A wide variety of technical schools offer training, including at Building Skills NY , a nonprofit dedicated to helping historically underemployed New Yorkers gain the skills and certifications necessary to enter and advance in the construction industry. It partners with LaGuardia Community College .

Pay can be on the low side initially (in the high teens) but then grows substantially after the first six months, ranging in NYC between $41,927 and $107,472, according to Indeed.com.

Wooden it be nice

“Carpenters will build the next skyline of New York City,” said Jill Watson, director of communications at New York City District Council of Carpenters.

There are myriad roles in this area — consider the category “dock builders and timbermen,” which includes numerous subspecialty occupations. There’s one for divers who build, inspect and repair bridges and weld and reinforce steel underwater. Another, “shorer”, describes an occupation whose members design, install and maintain temporary support systems.

To learn more about these and other types of roles, “you will have to attend an in-person informational session,” said Watson. However, selection is competitive. Among other requirements, proof of any trade-related experience, certification or education is a must.

Helmet to Hardhats, Building Skills NY, Workforce 1 , City Tech , Nontraditional Employment for Women and commercial trade schools may all serve as good starting points.

The salary for a journeyman carpenter in NYC is $75,000 to $114,000 while construction managers earn as much as $248,000 according to Glassdoor.

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