personal development plan template south africa

11 Personal Development Plan Templates & Printables for 2024

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Looking for a personal development plan template to jumpstart your goals?

In life, you can almost guarantee that you’ll eventually come up against challenges that test how well you can cope.

Having a personal development plan makes you better equipped to handle the pressure in all aspects of your life.

But what exactly is a personal development plan?

This self-improvement tool helps you identify what you need to work on to achieve what you want and face the challenges that life throws your way . What you want could be related to improving the quality of your life, becoming a better version of who you are, or reaching greater heights in your chosen profession or your personal relationships.

Writing down your personal development plan conditions your mind to be receptive to opportunities that help manifest your goals. Neuroscience explains how this works.

In this article, we'll review 11 great personal development plan templates and printables.

First, let's start with a simple definition.

Table of Contents

Three Reasons Why You Need a Personal Development Plan

Working on personal development offers the following benefits:

1. Raises self-awareness – Working on your personal development is an opportunity to do some self-evaluation. It calls your attention to the aspects of yourself that need improvement. Through this exercise, you develop a clearer picture of your core values and get in touch with your authentic self. ( Check out this core values quizzes to help identify what matters most to you. )

2 . Gives you a confidence boost – As you see the positive results of improving yourself , you gain more confidence. And when you work on areas you’ve identified as your weaknesses, you transform them into personal strengths, making you even more confident in your abilities.

3. Strengthens you – As you continue to work on self-improvement, you will naturally work on improving your key strengths. You will learn how to utilize what you’re good at in order to get closer to your goals.

Now, if you're serious about personal development, then check out the Self Planner, which is designed to help you optimize your day, tackle your goals, and live a more fulfilled life .

The Components of a Personal Development Plan

An effective personal development plan follows a certain structure to help you achieve your goals of improving yourself. The process includes:

• Stating your goals
• Setting priorities
• Setting a deadline
• Identifying your strengths/skills that will help you achieve your goals
• Taking action
• Measuring progress

Below, we’ve rounded up a number of template samples to help you on your journey of self-growth.

11 Best Personal Development Plan Templates and Printables

1. personal development plan for self-improvement.

Download the PDF

If you’re looking for a self-improvement plan template, here’s something we designed to help you reach your goals. Featuring a red, white, and blue color scheme, this template, in landscape orientation, has three major sections where you identify:

• Activities/practices that promote general self-improvement
• Activities/practices that are good for the body
• Activities/practices that are good for the soul

Each section has three designated columns for writing down your daily, monthly, and year-end goals relevant to each of the major activities/practices that promote personal development.

2. Personal Development Plan (Areas of Life)

Perhaps you’re working on personal growth in different areas of your life and would like to organize your plans accordingly. If so, this template can help you. We designed it to have spaces where you can write down personal development goals in different areas of your life, such as:

• Relationships

Each box has sufficient space for writing the specific goals you’re working on, as well as additional details. With this template, you can access your self-improvement plans at a glance.

3. PDP Presentation Template

via SketchBubble

This template is specifically designed to help you flesh out your personal development plan.

In this presentation template, you’ll get to know yourself more deeply. You’ll have the opportunity to identify areas in your life that need improvement.

It allows you to pinpoint skills that you currently possess, and that you can utilize to achieve your goals. The slide template also helps you recognize areas where new skills are needed so that you can acquire them accordingly.

This template is available for PowerPoint, Google Slides, and Apple Keynote.

4. Simple Excel Template

Does it feel like you lack direction when it comes to your personal progress? Do you sometimes feel that your efforts are being wasted?

This simple template helps you find the deeper meaning in what you’re doing. It anchors you to what matters most—to the areas that are key to your happiness.

Each person has a unique source of inspiration. In this example, in order for the creator to find personal success , the following aspects need to be addressed:

What drives you to go the extra mile?

5. 3 Steps to a 5-Year Plan

This template was designed to help you identify your five-year plan , as well as your life and daily goals.

The creator of this template pinpointed five categories for your goals: personal, family/social, financial/equity, bucket list, and career.

There is a designated space where you can write your goals in relation to their groupings.

When using this template, you need to write down your life plans first. This part represents your long-term goals .

Dream as big as you can!

Next, the five-year plan contains the baby steps you need to take in order to reach your life goals. This might mean, for example, enrolling in a course that equips you for your dream career.

In goal-setting parlance, the five-year plan is equivalent to your short-term goals. ( You might want to check out this post for examples of short-term goals .)

Finally, the daily plan features all the actions you need to do to help you reach your five-year plan.

Want to become conversant in French? Then daily practice is in order. You might want to use an app to help you master a foreign language .

Aspiring to make a major purchase in five years’ time? Tracking your expenses could be the first step toward achieving this goal.

6. Minimalist PDP

If you’re looking for a minimalist template for your personal development plan, you might want to try this one from Myrko Thum.

In this plan, you will be able to identify areas in your life you want to develop. Myrko Thum lists at least seven areas:

• Juice (fun stuff, such as traveling and celebrations)

There is also a column for the goals you want to achieve, and another for setting deadlines for achieving them.

As with most templates, this one also has a column for success criteria, so you can measure if and when you’ve achieved your goal.

Lastly, a column is assigned for each of your action plans and some notes. This template is unnumbered, so you are free to list as many goals as you want.

7. Personal Growth Plan

Looking for something that helps track all your personal growth goals on a single page?

This template has every detail you need to plot out and track your personal growth. It helps you achieve goals, develop good habits, and maintain a healthy lifestyle.

Best of all, all the information you need is laid out on a single page, such as:

• Focus for the week
• Important reminders
• Goals (with start dates and deadline)
• Health and fitness (meal and workout tracker)
• Mood tracker
• Habit tracker

8. Weekly Self-Reflection Worksheet

This worksheet is helpful if you’re working on being mindful of your well-being.

It features self-assessment questions that allow you to get into touch with your emotions and mental health.

The template also has dedicated spaces for keeping track of habits, routines, and activities that promote self-growth and personal development. It is downloadable in A4 size and comes in white, blue, gray, purple, and pink colors.

9. Positive Experiences Worksheet

People sometimes get stuck in negative mental loops. If this becomes a habit, it often leads to low self-esteem and an overall negative outlook on life.

Here’s a worksheet that provides several key words as writing prompts to help people who are stuck in negative thinking. It encourages them to reflect on their actions so they can recognize and affirm positive things they’ve done or experienced in their daily lives.

10. Wellness Journal

With everything that’s happening in our lives and all that’s vying for our attention, it’s challenging to find time for ourselves. This template makes sure that you have time to focus on yourself so you can be recharge and be grounded. That way, you can take on more next time life throws challenges your way.

There are spaces allocated for the following:

• Today’s positive thoughts
• Trackers for water, fruit, and vegetable intake
• Exercise [time and activity]
• Vitamins and supplements
• Just for me [a reward or something special that you might enjoy]

At the bottom of the page there is space for you to write your reflections on the day.

11. Becoming a Better You

This template compartmentalizes your personal development goals into pre-set subjects. This makes it easier to focus on specific areas of your life that you want to work on improving.

Some of these areas include:

For every subject, there are spaces allocated for writing up to three goals, as well as the due date and check boxes for when you’ve accomplished each of the goals.

Final Thoughts About PDPs

Having a written plan for your goals, especially those related to personal development, makes it easier to achieve them.

We hope that the personal development plan template samples we featured today will give you focus and inspiration to finally achieve your goal of becoming a better version of yourself.

Meanwhile, for further resources, you might want to check out this post for our book recommendations on the topic of personal development and our top choices for the best personal development podcasts .

Next, if you want to be more productive, overcome decision fatigue, and focus on what matters most, then check out the Self Planner, which is designed to help you optimize your day and live a more fulfilled life .

And, if you’re looking for examples of personal development goals for work and life, this post is worth checking out .

Never stop improving!

Finally, if you want to take your goal-setting efforts to the next level, check out this FREE printable worksheet and a step-by-step process that will help you set effective SMART goals .

How to Create a Personal Development Plan: 3 Examples

For successful change, it is vital that the client remains engaged, recognizing and identifying with the goals captured inside and outside sessions. A personal development plan (PDP) creates a focus for development while offering a guide for life and future success (Starr, 2021).

This article introduces and explores the value of personal development plans, offering tools, worksheets, and approaches to boost self-reflection and self-improvement.

Before you continue, we thought you might like to download our three Goal Achievement Exercises for free . These detailed, science-based exercises will help you or your clients create actionable goals and master techniques to create lasting behavior change.

This Article Contains

What is personal development 7 theories, coaching in personal development and growth, how to create a personal development plan, 3 examples of personal development plans, defining goals and objectives: 10 tips and tools, fostering personal development skills, 3 inspiring books to read on the topic, resources from positivepsychology.com, a take-home message, frequently asked questions.

Personal development is a fundamental concept in psychology and encompasses the lifelong process of self-improvement, self-awareness, and personal growth. Crucial to coaching and counseling, it aims to enhance various aspects of clients’ lives, including their emotional wellbeing, relationships, careers, and overall happiness (Cox, 2018; Starr, 2021).

Several psychological models underpin and support transformation. Together, they help us understand personal development in our clients and the mechanisms and approaches available to make positive life changes (Cox, 2018; Passmore, 2021).

The following psychological theories and frameworks underpin and influence the approach a mental health professional adopts.

1. Maslow’s hierarchy of needs

As a proponent of the humanistic or person-centered approach to helping people, Abraham Maslow (1970) suggested that individuals have a hierarchy of needs. Simply put, they begin with basic physiological and safety needs and progress through psychological and self-fulfillment needs.

Personal development is often found in or recognized by the pursuit of higher-level needs, such as self-esteem and self-actualization (Cox, 2018).

2. Erikson’s psychosocial development

Erik Erikson (1963) mapped out a series of eight psychosocial development stages that individuals go through across their lifespan.

Each one involves challenges and crises that once successfully navigated, contribute to personal growth and identity development.

3. Piaget’s cognitive development

The biologist and epistemologist Jean Piaget (1959) focused on cognitive development in children and how they construct their understanding of the world.

We can draw on insights from Piaget’s stages of cognitive development, including intellectual growth and adaptability, to inform our own and others’ personal development (Illeris, 2018).

4. Bandura’s social cognitive theory

Albert Bandura’s (1977) theory highlights the role of social learning and self-efficacy in personal development. It emphasizes that individuals can learn and grow through observation, imitation, and belief in their ability to effect change.

5. Self-determination theory

Ryan and Deci’s (2018) motivational self-determination theory recognizes the importance of autonomy, competence, and relatedness in personal development.

Their approach suggests that individuals are more likely to experience growth and wellbeing when such basic psychological needs are met.

6. Positive psychology

Positive psychology , developed by Martin Seligman (2011) and others, focuses on strengths, wellbeing, and the pursuit of happiness.

Seligman’s PERMA model offers a framework for personal development that emphasizes identifying and using our strengths while cultivating positive emotions and experiences (Lomas et al., 2014).

7. Cognitive-Behavioral Theory (CBT)

Developed by Aaron Beck (Beck & Haigh, 2014) and Albert Ellis (2000), CBT explores the relationship between thoughts, emotions, and behavior.

As such, the theory provides practical techniques for personal development, helping individuals identify and challenge negative thought patterns and behaviors (Beck, 2011).

Theories like the seven mentioned above offer valuable insights into many of the psychological processes underlying personal development. They provide a sound foundation for coaches and counselors to support their clients and help them better understand themselves, their motivations, and the paths they can take to foster positive change in their lives (Cox, 2018).

The client–coach relationship is significant to successful growth and goal achievement.

Typically, the coach will focus on the following (Cox, 2018):

• Actualizing tendency This supports a “universal human motivation resulting in growth, development and autonomy of the individual” (Cox, 2018, p. 53).
• Building a relationship facilitating change Trust clients to find their own way while displaying empathy, congruence, and unconditional positive regard . The coach’s “outward responses consistently match their inner feelings towards a client,” and they display a warm acceptance that they are being how they need to be (Passmore, 2021, p. 162).
• Adopting a positive psychological stance Recognize that the client has the potential and wish to become fully functioning (Cox, 2018).

Effective coaching for personal growth involves adopting and committing to a series of beliefs that remind the coach that the “coachee is responsible for the results they create” (Starr, 2021, p. 18) and help them recognize when they may be avoiding this idea.

The following principles are, therefore, helpful for coaching personal development and growth (Starr, 2021).

• Stay committed to supporting the client. While initially strong, you may experience factors that reduce your sense of support for the individual’s challenges.
• Coach nonjudgmentally. Our job is not to adopt a stance based on personal beliefs or judgment of others, but to help our clients form connections between behavior and results.
• Maintain integrity, openness, and trust. The client must feel safe in your company and freely able to express themselves.
• Responsibility does not equal blame. Clients who take on blame rather than responsibility will likely feel worse about something without acknowledging their influence on the situation.
• The client can achieve better results. The client is always capable of doing and achieving more, especially in relation to their goals.
• Focus on clients’ thoughts and experiences. Collaborative coaching is about supporting the growth and development of the client, getting them to where they want to go.
• Clients can arrive at perfect solutions. “As a coach, you win when someone else does” (Starr, 2021, p. 34). The solution needs to be the client’s, not yours.
• Coach as an equal partnership. Explore the way forward together collaboratively rather than from a parental or advisory perspective.

Creating a supportive and nonjudgmental environment helps clients explore their thoughts, feelings, and goals, creating an environment for personal development and flourishing (Passmore, 2021).

Download 3 Free Goals Exercises (PDF)

These detailed, science-based exercises will help you or your clients create actionable goals and master techniques for lasting behavior change.

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A personal development plan is a powerful document “to create mutual clarity of the aims and focus of a coaching assignment” (Starr, 2021, p. 291). While it is valuable during coaching, it can also capture a client’s way forward once sessions have ended.

Crucially, it should have the following characteristics (Starr, 2021):

• Short and succinct
• Providing a quick reference or point of discussion
• Current and fresh, regularly revised and updated

Key elements of a personal development plan include the following (Starr, 2021):

• Area of development This is the general skill or competence to be worked on.
• Development objectives or goals What does the client want to do? Examples might include reducing stress levels, improving diet, or managing work–life balance .
• Behaviors to develop These comprise what the client will probably do more of when meeting their objectives, for example, practicing better coping mechanisms, eating more healthily, and better managing their day.
• Actions to create progress What must the client do to action their objectives? For example, arrange a date to meet with their manager, sign up for a fitness class, or meet with a nutritionist.
• Date to complete or review the objective Capture the dates for completing actions, meeting objectives, and checking progress.

Check out Lindsey Cooper’s excellent video for helpful guidance on action planning within personal development.

We can write and complete personal development plans in many ways. Ultimately, they should meet the needs of the client and leave them with a sense of connection to and ownership of their journey ahead (Starr, 2021).

• Personal Development Plan – Areas of Development In this PDP , we draw on guidance from Starr (2021) to capture development opportunities and the behaviors and actions needed to achieve them.
• Personal Development Plan – Opportunities for Development This template combines short- and long-term goal setting with a self-assessment of strengths, weaknesses, and development opportunities.
• Personal Development Plan – Ideal Self In this PDP template , we focus on our vision of how our ideal self looks and setting goals to get there.

“The setting of a goal becomes the catalyst that drives the remainder of the coaching conversation.”

Passmore, 2021, p. 80

Defining goals and objectives is crucial to many coaching conversations and is usually seen as essential for personal development.

Check out this video on how you can design your life with your personal goals in mind.

The following coaching templates are helpful, containing a series of questions to complete Whitmore’s (2009) GROW model :

• G stands for Goal : Where do you want to be?
• R stands for Reality : Where are you right now with this goal?
• O stands for Options : What are some options for reaching your goal?
• W stands for Way forward : What is your first step forward?

Goal setting creates both direction and motivation for clients to work toward achieving something and meeting their objectives (Passmore, 2021).

The SMART goal-setting framework is another popular tool inside coaching and elsewhere.

S = Specific M = Measurable A = Attainable/ or Agreed upon R = Realistic T = Timely – allowing enough time for achievement

The SMART+ Goals Worksheet contains a series of prompts and spaces for answers to define goals and capture the steps toward achieving them.

We can summarize the five principles of goal setting (Passmore, 2021) as follows:

• Goals must be clear and not open to interpretation.
• Goals should be stretching yet achievable.
• Clients must buy in to the goal from the outset.
• Feedback is essential to keep the client on track.
• Goals should be relatively straightforward. We can break down complex ones into manageable subgoals.

The following insightful articles are also helpful for setting and working toward goals.

• What Is Goal Setting and How to Do it Well
• The Science & Psychology of Goal-Setting 101

1. People skills

Improving how we work with others benefits confidence, and with other’s support, we are more likely to achieve our objectives and goals. The following people skills can all be improved upon:

• Developing rapport
• Assertiveness and negotiation
• Giving and receiving constructive criticism

2. Managing tasks and problem-solving

Inevitably, we encounter challenges on our path to development and growth. Managing our activities and time and solving issues as they surface are paramount.

Here are a few guidelines to help you manage:

• Organize time and tasks effectively.
• Learn fundamental problem-solving strategies.
• Select and apply problem-solving strategies to tackle more complex tasks and challenges.
• Develop planning skills, including identifying priorities, setting achievable targets, and finding practical solutions.
• Acquire skills relevant to project management.
• Familiarize yourself with concepts such as performance indicators and benchmarking.
• Conduct self-audits to assess and enhance your personal competitiveness.

3. Cultivate confidence in your creative abilities

Confidence energizes our performance. Knowing we can perform creatively encourages us to develop novel solutions and be motivated to transform.

Consider the following:

• Understand the fundamentals of how the mind works to enhance your thinking skills.
• Explore a variety of activities to sharpen your creative thinking.
• Embrace the belief that creativity is not limited to artists and performers but is crucial for problem-solving and task completion.
• Learn to ignite the spark of creativity that helps generate innovative ideas when needed.
• Apply creative thinking techniques to enhance your problem-solving and task completion abilities.
• Recognize the role of creative thinking in finding the right ideas at the right time.

To aid you in building your confidence, we have a whole category of articles focused on Optimism and Mindset . Be sure to browse it for confidence-building inspiration.

With new techniques and technology, our understanding of the human brain continues to evolve. Identifying the vital elements involved in learning and connecting with others offers deep insights into how we function and develop as social beings. We handpicked a small but unique selection of books we believe you will enjoy.

1. The Coaching Manual: The Definitive Guide to the Process, Principles and Skills of Personal Coaching – Julie Starr

This insightful book explores and explains the coaching journey from start to finish.

Starr’s book offers a range of free resources and gives clear guidance to support new and existing coaches in providing practical help to their clients.

Find the book on Amazon .

2. The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level – Gay Hendricks

Delving into the “zone of genius” and the “zone of excellence,” Hendricks examines personal growth and our path to personal success.

This valuable book explores how we eliminate the barriers to reaching our goals that arise from false beliefs and fears.

3. The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are – Brené Brown

Brown, a leading expert on shame, vulnerability, and authenticity, examines how we can engage with the world from a place of worthiness.

Use this book to learn how to build courage and compassion and realize the behaviors, skills, and mindset that lead to personal development.

We have many resources available for fostering personal development and supporting client transformation and growth.

Our free resources include:

• Goal Planning and Achievement Tracker This is a valuable worksheet for capturing and reflecting on weekly goals while tracking emotions that surface.
• Adopt a Growth Mindset Successful change is often accompanied by replacing a fixed mindset with a growth one .
• FIRST Framework Questions Understanding a client’s developmental stage can help offer the most appropriate support for a career change.

More extensive versions of the following tools are available with a subscription to the Positive Psychology Toolkit© , but they are described briefly below:

• Backward Goal Planning

Setting goals can build confidence and the skills for ongoing personal development.

Backward goal planning helps focus on the end goal, prevent procrastination, and decrease stress by ensuring we have enough time to complete each task.

Try out the following four simple steps:

• Step one – Identify and visualize your end goal.
• Step two – Reflect on and capture the steps required to reach the goal.
• Step three – Focus on each step one by one.
• Step four – Take action and record progress.
• Boosting Motivation by Celebrating Micro Successes

Celebrating the small successes on our journey toward our goals is motivating and confidence building.

Practice the following:

• Step one – Reflect momentarily on the goal you are working toward.
• Step two – Consider each action being taken to reach that goal.
• Step three – Record the completion of each action as a success.
• Step four – Choose how to celebrate each success.

If you’re looking for more science-based ways to help others reach their goals, check out this collection of 17 validated motivation & goal achievement tools for practitioners. Use them to help others turn their dreams into reality by applying the latest science-based behavioral change techniques.

17 Tools To Increase Motivation and Goal Achievement

These 17 Motivation & Goal Achievement Exercises [PDF] contain all you need to help others set meaningful goals, increase self-drive, and experience greater accomplishment and life satisfaction.

Created by Experts. 100% Science-based.

Personal development has a rich and long history. It is underpinned by various psychological theories and remains a vital aspect of creating fulfilling lives inside and outside coaching and counseling.

For many of us, self-improvement, self-awareness, and personal growth are vital aspects of who we are. Coaching can provide a vehicle to help clients along their journey, supporting their sense of autonomy and confidence and highlighting their potential (Cox, 2018).

Working with clients, therefore, requires an open, honest, and supportive relationship. The coach or counselor must believe the client can achieve better results and view them nonjudgmentally as equal partners.

Personal development plans become essential to that relationship and the overall coaching process. They capture areas for development, skills and behaviors required, and goals and objectives to work toward.

Use this article to recognize theoretical elements from psychology that underpin the process and use the skills, guidance, and worksheets to support personal development in clients, helping them remove obstacles along the way.

Ultimately, personal development is a lifelong process that boosts wellbeing and flourishing and creates a richer, more engaging environment for the individual and those around them.

We hope you enjoyed reading this article. Don’t forget to download our three Goal Achievement Exercises for free .

Personal development is vital, as it enables individuals to enhance various aspects of their lives, including emotional wellbeing, relationships, careers, and overall happiness.

It promotes self-awareness, self-improvement, and personal growth, helping individuals reach their full potential and lead fulfilling lives (Passmore, 2021; Starr, 2021).

Personal development is the journey we take to improve ourselves through conscious habits and activities and focusing on the goals that are important to us.

Personal development goals are specific objectives individuals set to improve themselves and their lives. Goals can encompass various areas, such as emotional intelligence, skill development, health, and career advancement, providing direction and motivation for personal growth (Cox, 2018; Starr, 2021).

A personal development plan typically comprises defining the area of development, setting development objectives, identifying behaviors to develop, planning actions for progress, and establishing completion dates. These five stages help individuals clarify their goals and track their progress (Starr, 2021).

• Bandura, A. (1977). Social learning theory . Prentice-Hall.
• Beck, A. T., & Haigh, E. P. (2014). Advances in cognitive therapy and therapy: The generic cognitive model. Annual Review of Clinical Psychology , 10 , 1–24.
• Beck, J. S. (2011). Cognitive behavior therapy: Basics and beyond . Guilford Press.
• Cottrell, S. (2015). Skills for success: Personal development and employability . Bloomsbury Academic.
• Cox, E. (2018). The complete handbook of coaching . SAGE.
• Ellis, A. (2000). Can rational emotive behavior therapy (REBT) be effectively used with people who have devout beliefs in God and religion? Professional Psychology-Research and Practice , 31 (1), 29–33.
• Erikson, E. H. (1963). Youth: Change and challenge . Basic Books.
• Illeris, K. (2018). An overview of the history of learning theory. European Journal of Education , 53 (1), 86–101.
• Lomas, T., Hefferon, K., & Ivtzan, I. (2014). Applied positive psychology: Integrated positive practice . SAGE.
• Maslow, A. H. (1970). Motivation and personalit y (2nd ed.). Harper & Row.
• Passmore, J. (Ed.). (2021). The coaches’ handbook: The complete practitioner guide for professional coaches . Routledge.
• Piaget, J. (1959): The Psychology of intelligence . Routledge.
• Rose, C. (2018). The personal development group: The students’ guide . Routledge.
• Ryan, R. M., & Deci, E. L. (2018). Self-determination theory: Basic psychological needs in motivation, development, and wellness . Guilford Press.
• Seligman, M. E. (2011). Authentic happiness using the new positive psychology to realize your potential for lasting fulfillment . Nicholas Brealey.
• Starr, J. (2021). The coaching manual: The definitive guide to the process, principles and skills of personal coaching . Harlow: Pearson Education.
• Whitmore, J. (2009). Coaching for performance . Nicholas Brealey.

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Productivity

How to design a personal development plan.

Reading time:  4 Minutes

Cynics who scoff at the idea of introducing personal development plans take heed: the need for effective staff training has never been more urgent. Consider the ructions digital disruption is bringing to global labour markets, and the anxiety felt by workers fearful of losing their jobs. Speaking at Davos this year, Salesforce CEO Marc Benioff described a looming “digital refugee” crisis. World leaders recognise that closing a rising gap between rich and poor can only be achieved by engineering a massive forced re-distribution of wealth, or by making people more employable through better training.

Personal development plans can go deeper than your everyday performance review. They offer managers and their staff an effective survival template. It’s just a matter of doing them right – so they don’t become the tedious box-ticking exercise so many consider them to be.

It’s about them, not you

Even when staff are eager to impress, there’s a risk they’ll see development plans as a chore. That is, unless managers stop concentrating on their own needs and appeal to their staff’s passions and abilities. Of course, the reason for even bothering with growth plans is to address business needs. The holy grail, then, is to create a plan that simultaneously excites staff. If that’s not possible, try to cover at least one motivational factor other than business need, while doing as much as possible to make workers feel like they own the process.

“Personal development does not necessarily imply upward movement,” says the UK’s Chartered Management Institute. “Rather, it’s about enabling individuals to improve their performance and reach their full potential at each stage of their career.” Don’t get too carried away, though. Have a written copy of your business model at hand to ensure employee needs gel with those of the company.

Be serious or don’t bother

One of the key ingredients to making a personal development plan work is engendering a sense of trust. At a basic level, that means regularly finding time for staff. But it could also mean finding money. Access to finance, equipment or outside professional training could well be needed. As HSBC warns, “If you underestimate the resources required, you risk setting employees up to fail and damaging morale, productivity and the trust of employees.”

Getting serious about development plans also means getting serious about their structures. You need to do more than simply asking staff to write down their skills and hobbies. Philip Clifford, Associate Dean for Research at the University of Illinois, told science journal  Nature that they should have four key components. These include sections for self-assessment and reflection, career choices and pathways, explicit short and long term goals, and ways to achieve and implement those goals.

You may also want to determine who staff want to be taught by and how they would like to learn. An effective (though quite lengthy) questionnaire for determining preferred learning styles can be found  here.

Review on a regular basis

How often development plans should be reviewed is a contentious question. Review too regularly and staff could feel suffocated. Review too sparsely and they could have veered too far from the plan. HSBC recommends that personal development plans for new recruits happen monthly for the first three months, moving to quarterly reviews thereafter. For more established employees, plans should be reviewed at least twice a year.

Scontrino-Powell, a US organisational psychology practice, recommends setting specific goals with hard deadlines. Plans could then be reviewed quarterly with one-on-one meetings with the boss. Longer term goals can be broken down to shorter term chunks, and checked regularly. Strengthening creative thinking skills, for example, could involve attending a conference and writing a one-page summary of top products on display and what made them so special.

If employees are failing to achieve their targets, it’s time to consider a course change. Again, it’s important to make employees feel in control. Offering an opportunity to provide a self-assessment form gives them scope to suggest how they, and the process, can be improved.

Personal development plans are for everyone, even you

Nobody wants to feel singled out. So it’s important that development plans apply widely in an organisation – even to the boss. Traps managers can fall into include a failure to recognise their own weaknesses, a tendency to micro-manage, and an inability to listen to advice.

They can also be bad at providing encouragement. A recent study conducted by employment consultancy Zenger Folkman found that 21 per cent of subjects admitted to avoiding giving negative feedback. Even more concerning, a greater proportion, 37 per cent, avoided giving positive feedback.

Bringing in an external consultant to conduct a 360 review, where staff rate their boss, could start the planning process. The reviewer could then help the manager devise a personal development plan that addresses staff concerns. Reverse-mentoring programs could factor into a boss’s own growth strategy. Crucially, it’s important to establish that managers themselves have the appropriate skills to conduct personal development plans. And learning how to do one could even form part of their own plan. 

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A Personal Development Plan (PDP) Guide & Template

What is a personal development plan.

Personal development is an ongoing process that drives you to improve your knowledge, skills and experience, so that you can achieve your goals. A personal development plan (or PDP) is a method of focussing your goals into achievable steps, which helps you keep track of your personal development.

Download Free PDP Example/Template

Why Should I Create a Personal Development Plan?

Your plan may be aimed at your education, career or personal goal, or a mixture of all three – that is up to you to determine. Whatever the case may be, a good plan will provide you with a clear sense of focus. It helps you map out a path towards your goals, strategise a plan to achieve them, record the actionable steps you will take, and set a timeframe for completing them. Focussing your goals into a PDP helps you maintain your vision, keep on track to achieve your targets, and reflect on your progress.

Simply put, a PDP can help you build a clear understanding of what you want to achieve and how you are going to achieve it.

Interested in Learning More?

Let us help with your personal development goals this year. Choose from a wide range of  business essentials courses , whether it be  Leadership and Management ,  Starting a Business , or  Coaching and Mentoring . You could have your CPD recognised certificate in a matter of hours!

A clear plan can also support your positive mental wellbeing and improve your level of satisfaction. It can provide a sense of direction, purposefulness and a feeling of success as you start to fulfil your potential. All of these can have very positive impacts on your mental health. 

Therefore, discovering what your goals are, getting organised and giving yourself a sense of direction can be incredibly beneficial. This article will give you an understanding of how to write a personal development plan, as well as provide you with a handy template to support your development journey.

How to Write a Personal Development Plan

There are seven steps to writing a PDP:

• Set yourself goals.
• Prioritise those goals.
• Set yourself deadlines for when you want to achieve them.
• Recognise threats and opportunities.
• Develop your skills or increase your knowledge.
• Use your support network.
• Measure your progress.

1. Set Yourself Goals

The first step is to set yourself goals . Think about what you want to achieve, whether that’s within a few weeks, within a year, or over your lifetime.

Deciding what you want is not only the first step in planning, it’s also the hardest. Once you’ve figured out what you want to do, that goal will provide clear direction and a structure for your resulting plan.

At this stage, your goals will feel big. You might be wondering how you are ever going to achieve them. Don’t worry – the next step is to prioritise and turn those goals into smaller, actionable steps that will support you on your way to achieving them.

2. Prioritising Your Goals

Now that you have your goals, the next stage is to break them down into smaller steps. When doing this, it’s important that your goals are SMART:

• Specific. Avoid large, ambiguous steps. These won’t support you on your way to achieving your goals. Insted, make sure that your goals are specific and clearly highlight the skill, knowledge or experience you want to develop.
• Measureable. You need to be able to monitor and reflect on your progress. Therefore, your goals need to be measurable, such as by setting a goal to develop your SEO knowledge with a measurable target of growing your website traffic by a set, defined percentage.
• Attainable. Your goals need to be achievable and realistic. You need to think about if it is something you can realistically achieve with the time and resources you have. If not, you will likely be setting yourself up for failure. 
• Relevant. It’s important to keep your overall goal in mind and make sure that every step you take is supporting you to achieve it. You don’t want to be spending time doing things that don’t get you where you want to go.
• Time-bound. Set yourself key targets to achieve and deadlines in which to achieve them. This will help you stay focussed on achieving your goals. However, it’s important to make sure you are realistic in what you can achieve in any given period. Don’t try to achieve everything all at once. It’s unrealistic and you won’t be setting yourself up well to achieve them. Remember that personal development is a journey – your PD plan can continue to grow and develop as you take those steps towards your goals.

Once you have your goals, you’ll need to prioritise them. 

In your PDP, you should be setting yourself mini goals to make the big ones happen.

For example, if you wish to pursue a career in academia as a senior lecturer and then a professor, a necessary step to succeeding in this goal is to achieve a PhD. So that would be one of your long-term goals. You then need to break it down into steps, such as:

• Learn about the PhD application process.
• Find a suitable university and supervisor for a PhD.
• Look at routes for funding.
• Find studentships to apply for or apply to your university of choice.
• Write and submit your PhD application.

3. Set Yourself Deadlines

Knowing when you want to achieve a goal is crucial, and picturing your future is an important source of motivation and inspiration.

Having goals and a set deadline will drive your motivation to achieve them. For example, if your goal is to buy a home, knowing when you want to achieve it will help you calculate exactly how much money you need to save each year in order to get your deposit. The same is true for your skills, knowledge and experience development. As mentioned above, setting realistic and time-bound goals are essential to achieving them. 

One good way to understand more about achieving your goals is to speak to those who have previously trodden a similar path. Learning about  their experiences can help you understand key barriers to, or methods of, success that may also be applicable to your PDP.

4. Recognise Threats and Opportunities

When considering your goals, you should identify your own strengths, consider areas of weakness you can develop, look at the opportunities available to support you in achieving your goals, and any threats that may hinder you in your progress. This is called a SWOT analysis. Note that these threats may be external or they may be core skills that you can develop as part of your PDP.

For example, a lack of motivation could hinder your plans to apply for a PhD. However, once you’ve identified your tendency to procrastinate or lose focus, you can put in place methods that will keep you motivated.

There are also going to be things that you could do, and connections with people or resources you could take advantage of, that will help you on your way. These are your opportunities that you should commit to doing.

For example, if there’s a conference coming up, take advantage of that. Go along and network, stay up to date on the latest knowledge, or even present a paper. These are all opportunities that could help you achieve your goals.

5. Develop Yourself

Once you have an idea of what could help or hinder you, this is when you can capitalise on those opportunities you recognised. Make an action plan about how you’ll make that progress.

Whatever it is that hinders you, there’s a way to stop it. Your plan is the first step to making sure you stay on track. 

So, why not take a look at how to upskill yourself , develop transferable skills in today’s rapidly changing jobs market, or even discover an online learning opportunity .

6. Use Your Support Network

The next thing you need to realise is that:

You don’t have to do everything by yourself.

And you shouldn’t. The support network around you is a valuable asset, so use it and don’t underestimate it.

In your PDP, list the people who can help you. This could be a financial advisor, a friend, or a colleague. People are often so happy to help you, more than you might realise.

7. Measure Progress

After you’ve achieved some progress, whether it’s big or small, take time to reflect on how far you’ve come.

Recognising what has gone well is an effective way to bolster your motivation and remain dedicated.

And after a setback, this is another time to take stock.

Wallowing – briefly – is a good way to feel what you need to without holding on to it. Holding onto sadness, anger or frustration, however, will only deter you. These emotions will take you nowhere and will only hinder you.

You should also spend a little time figuring out why it went wrong. Can you identify a skills or knowledge gap? 

 If you can, then you can get yourself back on track by focussing on your next step. This will reignite your sense of purpose and help you regain control, which is integral to making progress.

Continue to reflect on your progress. You can gain significant insight from your reflections and this can help you grow. Remember that you should update your plan where necessary. Don’t overload it at any one time but, once you have achieved your small steps, reflect and then update your plan to focus on your next move.

Free Personal Development Plan Example & Template

In this article, we have discussed how you can create your own personal development plan, so you should now feel ready to start considering your goals and developing your own plan. To help you produce an effective personal development plan, we have created an editable template that you can use. Take a look at our example PDP, and download your free template below:

Further Resources:

• How to Upskill Yourself
• What are Personal Development Goals for Work?
• Using Key Phrases in Performance Reviews & Appraisals
• Resilience Quiz
• Resilience in the Workplace: What are the Benefits and How Can Businesses Develop It?
• How to Stand Out in a Virtual Interview: Preparation Tips
• What is CPD? A Guide to Continuing Professional Development
• Writing A Professional Development Plan – Example & Template
• Business Essentials Courses

Post Author

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How to create a personal development plan for your career path

Careers January 24, 2018 News desk

Do you have big professional dreams? Of course you do – who doesn’t? But how can you realize those dreams? A personal development plan is the answer.

What’s a personal development plan? Put simply, it’s a plan to guide you along the path to your goals. Without a plan to help you break your aspirations down into actionable steps, your goals are likely to remain mere dreams. But, by defining your goals, identifying challenges and priorities, creating a deadline, and taking action, you can begin making progress toward the career you want today.

Set your goals

Personal development plans can be used to realise all kinds of goals, from losing weight to getting your finances in order to finally finishing your novel, but for the purposes of this article, we’re going to focus on career goals. Many companies use personal development plans to help their employees build new marketable skills and grow professionally, but you don’t need to wait for your boss to make the first move. You can create your own professional development plan now – and the first step is to define the goal, or goals, you want to realise.

In order to increase your chances of realising your goals, you should make them specific and achievable. Instead of “succeed in business,” for example, consider “earn $75,000 a year from owning my own business.” Instead of “further my education,” try, “go back to school to earn my MBA.”

A clearly defined goal is important because it helps you understand exactly what steps you need to take to achieve that goal. If your goal is to go back to school, then knowing what degree you want is essential to researching programmes and considering your options.

Identify challenges and priorities

Let’s say your goal is to return to school and earn your MBA. To begin working toward that goal, you’ll need to take an honest look at the obstacles that stand in your way. Some challenges you might face on the way to earning an MBA include the cost of tuition and fees, the prospect of moving to a new city to take advantage of a specific programme, the cost of living in that city, the cost of books, and the lost wages and other challenges associated with leaving your job. Perhaps you’ve been out of school for a long time, and you’re worried that your GMAT scores could reflect that.

In order to decide how you’re going to overcome those challenges, you’ll need to make priorities. What’s most important to you? Perhaps you decide that staying in your job, remaining in your current residence, and continuing to care for your family are priorities for you. That doesn’t mean you can’t go back to school. It just means you’re going to have to come up with a way to get around the obstacles between you and your goal. Going back to school online could be a way to meet the challenges involved; you could choose to apply to a GMAT waiver MBA programme that will place more weight on your professional and life experience and less on your transcripts and test scores.

Create a deadline and take action

Without a firm deadline by which to achieve your goals, they’re likely to remain in the realm of speculation. So, give yourself a deadline or, if appropriate, a series of deadlines. Make sure the timeline is realistic. If your goal is to go back to school, give yourself at least a year to research programmes, prepare your application materials, and submit applications. Then, of course, you’ll want to give yourself anywhere from one to six years to complete the degree, depending on the programme and whether you want to go back to school full or part-time.

To take action, brainstorm concrete steps you can take to begin working toward your goal. Breaking your goal down into smaller steps both gives you a plan of action to follow, and helps the larger goal seem less overwhelming. Some of these could include:

• Research no-GMAT online MBAs;
• Talk to faculty members, alumni, and current students at your preferred programmes;
• Find out what you need to apply;
• Request letters of recommendation from colleagues and supervisors;
• Write a draft of your admissions essay;
• Have the essay critiqued by friends, relatives, or colleagues;
• Talk to your boss about scheduling needs and tuition reimbursements;
• Submit your applications; and
• Apply for financial aid.

Set mini-deadlines for these steps to keep yourself on track.

A personal development plan can be an essential component of achieving your goals. When you feel like it’s time to make changes in your career, a personal development plan can help you see exactly what needs to be done, and formulate a step-by-step plan to get there, so you can turn your professional dreams into reality.

Tiffany Rowe is the Marketing Administrator at Seek Visibility.

Source  HR Future

News desk writes, collates and publishes relevant news for Yiba.

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How to Craft a Personal Development Plan that Inspires Meaningful, Long-Term Results

Overview : This in-depth guide provides a comprehensive 7-step roadmap to create a customized personal development plan template to help you actualize your true potential. It also provides a personal development plan template you can use (with examples).

______________

I leaped into the personal development world with a copy of Tony Robbins’ Personal Power program in the early 1990s.

If you’re old enough and living in the States, you know the one I’m talking about (late-night infomercials).

I was 18, and this audio program made a measurable difference in my outlook and behavior.

From that moment onward, I was hooked on personal development.

I jumped from seminar to seminar, book to book. Investing every possible moment I had, I covered a lot of ground in my first five years.

Reflecting over 30 years on my journey, I now see I was missing several vital ingredients essential for long-term, healthy development back then.

In this guide, I will share with you lessons learned and provide a roadmap for crafting a powerful Personal Development Plan. (Also, toward the bottom of the guide, you can download a personal development plan template and an example plan.)

Let’s dive in …

What is a Personal Development Plan?

A personal development plan is like a business plan for an individual. A personal development plan creates a roadmap for an individual’s growth in key categories of life and work.

There’s no set formula or template for creating a personal development plan.

Your plan can be a half-page, a full-page, or 20 pages long. It’s entirely up to you.

To clarify, “individual development plans” are generally more geared toward career development than a personal development plan (or “self-development plan”), but they all share common attributes.

The primary question a Personal Development Plan helps answer is:

Where am I going to place my available time and attention?

Personal Development Definitions

If you examine most people over a decade, you’ll observe little or no change in their development and behavior.

Development implies a permanent change in the structure of your being including your body, brain, or consciousness.

Just because you adopt a new habit , for example, doesn’t mean you have or will grow from it. If this new habit leads to internal growth over time , however, it will facilitate your development.

It’s all too easy to believe we’re developing when we’re not. I know I deceived myself for many years and there’s evidence of this throughout personal development communities.

Reading books in this genre, for example, doesn’t mean you’re developing. You might just be acquiring more ideas.

Personal development books can potentially provide a roadmap for development in certain areas, but real development comes through practice and repetition .

Our behavior and the development of skills, aptitudes, and desired tendencies are where we can observe signs of permanent change.

Personal Development Is Not Self Help

Self-help implies there’s something wrong with us.

The multi-billion-dollar self-help industry profits by subconsciously communicating these “deficiencies” to its unsuspecting audience.

Actual personal development is how humans realize more of their innate potential.

In an ideal environment, this process happens naturally .

Because this perfect environment doesn’t exist in society, the call for personal development is an individual’s choice. It’s up to each individual to say “yes” to their hero’s journey .

Why Personal Development Plans Are Important

When you don’t have a vision, a plan, or a goal, where does your attention go?

For most people, attention goes to entertainment and distraction. Sight, sound, and motion captivate our brains.

Television series, films, video games, social media, sports, and stock prices hook the primitive parts of our brains.

Even if you’re an overachiever who defines yourself by accomplishments and external status, your attention likely gets fixated on more work, higher productivity, and making more money. That’s fine, but this effort doesn’t necessarily support our personal development goals.

When entertainment, distraction, and workaholism consume our attention, something doesn’t feel right within us.

We may not identify it, but a deeper part of us isn’t fulfilled.

Focusing on Growth Needs

Psychologist Abraham Maslow noted that when individuals mainly focus on meeting their basic human needs like physiological needs, security, fitting in, and being liked and respected, they become neurotic.

Self-actualizing individuals, in contrast, are more focused on their growth needs.

Their motivation stems from an internal directive called intrinsic motivation instead of being driven by external forces. (All of our basic human needs are external.)

To have a full and meaningful life requires us to open to deeper aspects of ourselves.

A personal development plan can help us do just that.

But most people don’t know what’s available to them. I certainly wasn’t aware of the options when I started my journey.

Youthful enthusiasm and naivete guided those early years.

If you go to personal development seminars or read books in this genre, you may only think within the confines of the illustrations these resources provide.

7-Step Roadmap to Creating Your Personal Development Plan

Before we jump in, here’s a quick overview of the steps for creating your personal development plan:

Step 1: Discover the Human Potential Landscape Step 2: Envision Your Future Self Step 3: Select your Current Areas of Focus Step 4: Determine Your Key Practices Step 5: Establish Personal Development Goals Step 6: Set Your Schedule for Deliberate Practice Step 7: Monitor Your Ongoing Progress

Step 1 is what’s missing from many people’s approach to personal development.

So we’ll start our journey with a larger vision for our human potential.

Note : Toward the bottom of this guide, you can download a personal development plan template based on this roadmap.

STEP 1: Discover the Personal Development Landscape

One thing I was missing from my personal development journey was a roadmap of the terrain. How can you navigate through your development without a map?

Every good explorer has one. Such a map shines a much-needed light on the diverse areas of our potential.

A reliable map of human potential wasn’t readily available in the early 90s.

The fields of transpersonal psychology, developmental psychology, integral theory, and neuroscience, however, were converging on one.

Theorist Ken Wilber played a major role in synthesizing many fields of research into a cohesive whole.

Personal Development Categories

In my experience, I’ve found it helps to take an integrated approach to your personal development plan.

That is, know your menu of options so you can select from multiple areas that interest you.

To create a map for our development, we need to know the categories available to us. These categories include:

• Lines of Intelligence (also called Streams of Development)

Skill Development

Major life categories, behavioral change, personality development.

Let’s look at each of these categories in more detail.

Available Lines of Intelligence

While we used to associate “intelligence” with IQ; we now know there are many forms of intelligence.

One popular model comes from the pioneering work of Harvard psychologist Howard Gardner and his Multiple Intelligence theory. 1 Gardner, Frames of Mind: The Theory of Multiple Intelligences , 2011.

In Gardner’s model, there are now nine lines of intelligence:

Logical-mathematical intelligence : logic, abstractions, reasoning, numbers, and critical thinking. This intelligence is associated with IQ and intellectual aptitude. This line is also referred to as cognitive intelligence as explored in Jean Piaget’s research.

Linguistic intelligence : words, languages, reading, writing, telling stories, and memorizing words.

Intrapersonal intelligence : to know oneself including one’s strengths and weaknesses, emotional triggers, and motivations. One’s ability to be introspective and self-reflective. Psychologist Daniel Goleman popularized this as  Emotional Intelligence .

Kinesthetic intelligence : one’s ability to control one’s body and one’s skill in using it. Also called body intelligence or body-mind connection.

Musical intelligence :  sensitivity to sounds, pitch, rhythms, tones, meter, melody, etc.

Visual-spatial intelligence : spatial judgment and the ability to visualize and imagine with the mind’s eye.

Interpersonal intelligence : sensitivity to others’ moods, feelings, temperaments, motivations, and their ability to cooperate with others. Goleman popularized this as  Social Intelligence .

Naturalistic intelligence : sensitivity to one’s environment; the ability to recognize flora and fauna; nurturing and relating to one’s natural surroundings.

Existential intelligence : sometimes called spiritual intelligence; relates to one’s understanding of oneself concerning reality or the cosmos.

Integral Theory’s “AQAL” Model of Human Development

Additional Perspectives from Developmental Research

Other developmental researchers have studied the stages of growth in morals, values, worldviews, emotions, contemplation, spirituality, needs, and psycho-sexual development.

Do you see the diverse range of our potential?

In  Integral Life Practice , Ken Wilber, et al. group these “streams of development” into four categories:

• Cognitive development
• Self-related intelligence (including basic human needs , morals, values, and self-identity)
• Talent lines of development (including musical, visual-spatial, mathematical, and kinesthetic)
• Everything else (including spiritual, aesthetic, emotional, psychosexual, and interpersonal)

We each have a different base level of development in each line of intelligence and an innate potential we can realize through deliberate practice.

Our environment often thwarts this potential in early childhood. As adults, our responsibility is to resume this upward march. A personal development plan can help us with that!

Skill development is a broad category that includes areas where you show interest and/or ability. You can develop skills for personal or professional reasons.

There are skills in problem-solving , communication , collaborating, drawing, computer programming, bookkeeping, writing, analyzing, martial arts, persuading, musical instruments, negotiating, learning , presenting, goal setting, listening, managing, planning, reasoning, and predicting, to name only a few.

All skills are associated with at least one line of intelligence listed above. With sufficient interest, practice, and the right methods, individuals can develop any skill.

One way to get more clarity on your natural skills is to take the free VIA Character Strength survey . Your natural strengths often translate to specific skills.

The Wheel of Life Exercise

In your pursuit of personal development, you may have come across the Wheel of Life .

The Wheel of Life is a standard tool that coaches use to illustrate the various categories of one’s life, measure an individual’s status in each area, and set goals to improve in those areas.

Your wheel might include physical health, relationships, social, finances , professional, personal growth, spirituality , creativity , and fun.

The message behind the Wheel of Life is that development occurs through conscious effort and being intentional about how you grow within these key categories.

Who doesn’t have behaviors they would like to change?

We all have set patterns of behavior that get entrenched by unconscious repetition.

Making positive changes to these habits requires repatterning the brain.

For lasting change to occur, we repeat the new habit or behavior over time under various conditions.

The time necessary to install a new habit varies; research suggests it takes 66 days on average. 2 https://www.spring.org.uk/2009/09/how-long-to-form-a-habit.php I’ve found that it’s usually much less.

Why do many personal development programs fail to produce long-term results? Because these programs are “one size fits all.”

Research shows there is a range of psychological types. In the Enneagram system, there are nine primary types and nine levels of development within each one.

Each type has varying propensities, habitual patterns, strengths, weaknesses, fears, and potentials.

If you want to create an effective Personal Development Plan, be sure you’re aware of your psychological type. Each type has a different pathway to higher development.

As a business coach to high-performing entrepreneurs for over 25 years, I went through and used most (if not all) personality tests on the market, including popular ones like Myers-Briggs (MBTI), Human Design Engineering (HDe), and DISC.

In my opinion, the Enneagram is the most efficacious, robust, and useful. (MBTI and HDE are insightful too.)

You can take a free Enneagram test here . You can find scientifically validated paid tests online as well.

After you get your results, read more about your type and see if it resonates. Then, look for ways to develop your type. (On the Enneagram Institute website, they offer “Personal Growth Recommendations” for each type.)

STEP 2: Envision Your Future Self

Consider what the above information means about our potential: Developing any line of intelligence gives us greater sensitivity to the world around us.

We can now process information in new and deeper ways. Every time we grow in a line of intelligence, we perceive the world differently.

We are more aware than before. We have greater sensitivity to the world around us. Our possibilities are remarkable to ponder.

Nietzsche believed it was our destiny to be Ubermensch or Superman. An Ubermensch is an integrated or whole human being accessing his full potential.

Numerous researchers in developmental psychology have come to a similar conclusion, calling the final stage of development “Integrated.”

Maslow called this stage of development self-actualization and later, self-transcendence .

Cast Your Vision

Now, in Step 2, it’s time to create your vision for your future self .

Your vision (and personal development goals) will inspire you if it is true to who you are.

Sometimes we create a vision based on what we  should want or what we hope will gain approval from others—our parents, significant others, colleagues, or friends). Such a vision will lack inspiration and will feel meaningless to us.

Don’t worry about creating a “perfect” vision or the “right” vision. Just craft a sentence or two that inspires you right now.

STEP 3: Select Your Current Areas of Focus

In Step 1, you see a diverse range of options available. Learning about these options can be exciting, but it can also be overwhelming. If you nailed your vision in Step 2, you have more clarity.

Now, depending on your level of clarity, Step 3 can either be the easiest or the most difficult part of this process.

Even when you have a compelling vision for your future self, selecting areas of development to focus on can challenge us because we have limited time and countless options.

We can’t do it all. Creating an aggressive or complicated personal development plan with many goals backfires over time. I can attest to this from personal experience.

An aggressive plan will create additional internal resistance that undermines your efforts.

Over-planning sets you up for failure and discouragement. Eventually, you will burn out (lose motivation) and abandon your plan.

Be Mindful of Your Available Time

We’ll discuss scheduling in Step 6, but consider how much time you have available to invest in your development.

Let’s say you only have 30 minutes a day.

Is it reasonable to expect to make significant changes in six areas of your life within three months?

Developing new skills, for example, may take a minimum of 15 minutes of daily practice.

To set yourself up for success, I recommend picking up to three areas to focus on within the next 90 days.

Where Should You Start?

Select the areas that interest you the most. You’ll learn faster in these areas and have an easier time staying engaged with your practice.

So the question is: What’s most important to you right now ?

What are the areas you are most interested in developing now ?

To help answer these questions, it helps to know what you most value .

Narrow Down Your Search

Be aware of the tendency to overthink the selection process.

Better to dive into something for a month or two and then determine it’s not for you than to analyze your options. Analysis, as the saying goes, often leads to paralysis.

If you’re still having trouble deciding, go with the classic categories of Body, Mind, and Spirit.

• Body : pick an area that interests you like strength training, stamina, aerobics, or functional training.
• Mind : select one to three topics you want to explore. Read relevant books for each one.
• Spirit : consider focusing on gratitude, acceptance, kindness, compassion, meditation, or service to others.

I also recommend you include shadow work as part of an integrated program.

Include Important Lines of Development

While everyone is different and will create their plan to suit their needs, there are certain areas I believe to be foundational (for at least most people).

Cognitive Intelligence

Research shows that cognition is “necessary but insufficient” for other lines of development. For example, just because you have well-developed cognition doesn’t mean you’ll have moral intelligence.

One way to improve your cognition is to read books that challenge your understanding.

Emotional Intelligence (EI)

EI is, arguably, as important as cognitive development. EI relates to your physical and mental health, the quality of your relationships, and your leadership abilities (including self-leadership ).

One way to grow your emotional awareness is through meditation training . In the context of your personal development plan, meditation is a skill-building exercise. You are developing the skill of attention .

Intrapersonal Intelligence

Your level of self-awareness and knowledge of yourself influences your behaviors, moral development, and psychological development.

The Enneagram system can support the development of intrapersonal intelligence. Another way is to practice self-reflection and journaling.

See this in-depth guide on developing intrapersonal intelligence .

Kinesthetic Intelligence

Your awareness of your body defines the degree of your connection to your instinctive self. The more connected you are, the more mental balance you experience (and vice versa).

You can develop your body intelligence through practices like Yoga and Qigong as well as dancing and functional training. You can also use centering exercises , grounding techniques , and Zhan Zhuang  to increase body awareness.

Of course, there are other important aspects of your development. I singled out these four because they influence so much of our behaviors and decisions. Also, many of us are unaware of the profound role they play in our life experiences.

Pushing Beyond Professional Development

One thing I’ve observed in working with high-performing individuals is they tend to focus only on professional goals.

Many of us want to profit from our self-development plan. I’m not suggesting there’s anything wrong with that. Developing your abilities and talents should make you more marketable and of greater value to others.

However, watch the tendency to invest exclusively in this area, denying other aspects of yourself that are still important to a deeper part of you.

If you create a diverse personal development plan, you’ll increase your chances of actualizing your plan. You’ll also find it to be a more rewarding experience.

STEP 4: Determine Your Key Practices

Excellent books like Daniel Coyle’s The Talent Code and Anders Ericsson’s Peak: The New Science of Expertise  show that talent isn’t born but cultivated through deliberate practice .

Once you have selected the areas of your Personal Development Plan, the next step is to determine your practices.

These practices are the actions you are committing to doing consistently to develop in your particular areas of interest.

Examples of Practices

For example, if you want to improve your writing, write at least 1,000 words every day and edit what you write ruthlessly .

Want to learn to play the guitar? Pick up your guitar for at least 15 minutes every evening.

Want to increase your strength? Determine your training routine and follow through three or four days per week.

You may not know what practices to follow in the beginning. At first, you’ll research different topics through books, videos, and articles.

This exploration will help you to pick your practices. You may also consider hiring a coach or trainer to help you establish your practices.

STEP 5: Establish Personal Development Goals

Another common mistake people make with their personal development plan is to set BIG goals.

Big goals are useful for businesses but suboptimal for your self-development plan.

A big goal might be to master a particular instrument within 12 months. Such a goal will go unrealized.

As Sun Tzu wrote in The Art of War , “Every battle is won before it’s ever fought.”

To win the battle for your development in the war of distraction, set mini-goals instead.

Mini goals help you build momentum because they’re more readily achievable than big goals.

Yes, have a big vision . But only set mini personal development goals that are fun, engaging, and manageable.

Examples of Mini-Goals

Instead of mastering an instrument, for example, perhaps you establish a mini-goal like learning how to read sheet music or comfortably playing your favorite song.

If you’re just starting with strength training and you can only do ten consecutive push-ups, perhaps you set a goal of 30 push-ups.

If you want to improve as a public speaker, maybe you set a mini-goal to speak in front of a crowd at least once a week.

If you’re getting into meditation, and you can’t sit comfortably for more than a few minutes, maybe you commit to sitting for just 2 minutes once or twice a day for the next 21 days.

These types of personal development goals will inspire your practice and help you build positive momentum.

STEP 6: Set Your Schedule for Deliberate Practice

Once you know your practices, ensure you block off sufficient time for making progress.

Many people struggle with scheduling for two primary reasons:

• They underestimate how long things take. They get too ambitious with their expectations.
• They don’t honor their calendar unless it involves other people. Time scheduled for ourselves is the first thing to get bumped.

Watch out for both of these common patterns. If you don’t honor your time, I can assure you, no one else will.

Ground Your Plan to Reality

So first ask, How much time can I reasonably commit to my personal development plan?

The question isn’t what you should do; it’s what you think is reasonable and practical in the course of your busy life.

This infographic from Inc. illustrates how 500 chief-level executives spend their day. The average business leader invests 30 minutes a day in personal development—right before bed.

For most people, the two easiest periods to carve out time for your personal development plan are early morning and late evening.

Both of these times share the same two qualities:

• There are fewer distractions and
• You don’t have to interrupt your work/life flow to jump into your practices.

The key is to find times when you can be consistent and then establish a daily rhythm with your practice.

This way you don’t have to make a daily decision of whether or not to practice. You just practice!

Just 10 to 15 minutes is sufficient when you have a busy schedule. On the weekends, you can carve out additional time.

STEP 7: Monitor Your Ongoing Progress

Feedback facilitates the learning process. Athletes and musicians excel when they have experienced coaches to provide the right practices and effective feedback .

In Daniel Coyle’s examination of exceptional talent, he found that having a masterful coach was one of the common denominators for producing talent. 3 Daniel Coyle, The Talent Code , 2009.

Be Aware of Your Overall Mindset

One reason many people fail to develop is because they have a fixed mindset . Individuals with a fixed mindset are more driven to avoid looking foolish than by the desire to learn. They evade any constructive or critical feedback from others.

In contrast, someone on the path to self-mastery accepts failure and mistakes as part of the learning process.

In The Art of Learning , chess master and tai chi champion Josh Waitzkin explains how he became a tai chi champion by challenging superior opponents.

Instead of sparring with opponents of equal or lesser ability, he sought more skilled martial artists. He was often defeated, but he learned quickly.

The Important Role of Attention

Other than outside feedback, the other key to monitoring your progress is to increase your awareness as you practice.

The goal is to become fully present-minded with your practice. (To assist in this process, try using something like The Mastery Method to increase your mental alertness and self-awareness.)

When you bring more awareness to your practice, you ignite an internal feedback loop that facilitates faster learning.

How to Develop Awareness

One way to develop greater awareness is through mind training.

Breathing techniques and meditation help develop parts of the brain (prefrontal cortex region) associated with awareness.

It’s also important to enter a centered state before you practice. It only takes a minute or two, and it will speed up your results.

Do Periodic Check-Ins

Finally, check in with your personal development plan often.

Scan it weekly and revisit it each month to see if there are any adjustments you want to make.

Are you making progress toward your personal development goals? If not, why not?

Evaluate and make course corrections as needed.

Your Personal Development Plan Template (Fillable)

To help you create your plan, I’ve designed a personal development plan template based on the roadmap and principles outlined above. The template is fillable.

Your free kit includes:

• Print-ready PDF of this guide
• Fillable personal development plan template
• Personal development plan example that’s already filled in

Download your free personal development plan kit below.

Note: After you enter your email, you’ll be redirected back here. Links to your free assessment templates will be right here.

Build Your Own Personal Development Plan Template

If you would prefer to create your own template, it’s easy to do. Just include the following elements we just discussed:

• Personal vision (the results from Step 2)
• Areas of focus (the categories selected in Step 3)
• Skills (you’re in the process of developing)
• Practices (you’re using to develop your skills and lines of intelligence from Step 4)
• Mini goals (associated with your skills from Step 5)

All of this information can fit on a single-page template. It will take effort to set up your plan, but once you do, it requires little energy to maintain and update.

Ready? It’s time to create your own Personal Development Plan.

Make Your Personal Development Plan Clear and Practical

It’s important to keep your personal development plan as simple and concise as possible.

The more complicated and robust your plan becomes, the less likely you are to follow through.

For years, I kept my plan on my desk. A 10-second glance at the document was often all I needed.

I used to help my clients create elaborate results plans that often grew into large report-sized documents. We found they were less functional the bigger they became. Eventually, we reduced these plans down to a single page.

Keep your plan to a single page if possible. A one-page personal development plan makes it easy for you to check in often.

Books Related to Personal Development Plan Roadmaps

First, here are a few excellent personal development books cited in this guide:

Mastery by George Leonard

The Talent Code by Daniel Coyle

The Little Book of Talent  by Daniel Coyle

Mindset: The New Psychology of Success by Carol Dweck

From my experience, the most neglected step in creating a Personal Development Plan is understanding the terrain of human potential—what I attempted to summarize in Step 1.

Here are a series of books that opened my mind to greater possibilities years ago.

Integral Life Practice  by Ken Wilber, et al.

3 Vital Stages of Self-Discovery (and Activities for Each Stage)

A Practical Guide to Joseph Campbell and the Hero’s Journey

How to Change Your Mindset from Fixed to Growth

How to Transmute Sexual Energy: An Inner Alchemy Guide

About the Author

Scott Jeffrey is the founder of CEOsage, a self-leadership resource publishing in-depth guides read by millions of self-actualizing individuals. He writes about self-development, practical psychology, Eastern philosophy, and integrated practices. For 25 years, Scott was a business coach to high-performing entrepreneurs, CEOs, and best-selling authors. He's the author of four books including Creativity Revealed .

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Continuous Professional Development (CPD) Policy

A revised CPD policy was released effective 1 January 2020. This policy moved the measurement of lifelong learning, for the purpose of professional body reporting, from input (hours) to output (competence relevant to your role). This requires that professionals embrace lifelong learning which is more critical as accountants of the future are likely to have to learn, relearn and unlearn at great pace in order to remain relevant.

The CPD policy was reviewed in 2023 and minor revisions were made, effective immediately. The main changes to the policy include provision for:

SAICA’s objective of having a CPD policy is to protect the public interest by ensuring that there is a framework within which the members commit to ongoing learning and development throughout their careers by demonstrating the competence required in the roles an accountant performs.

The growth in knowledge and the speed of technological change, coupled with the obsolescence of existing knowledge, means that the qualifying programme of professional education can no longer be seen as a career-long standing statement of professional competence; undertaking role specific relevant CPD activities is essential for CAs and associates to remain relevant.

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Personal Development Courses - South Africa

Personal Development Courses are suitable for anyone working in business, industry or the public sector. Topics include everything from Assertiveness and Self Esteem Skills to Customer Service, Negotiation Skills and Dealing with Difficult People.

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Personal Development Courses

Attention management training.

Online Instructor-led (1 days)

Classroom (1 days)

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• Course syllabus
• Dates & prices
• Who it’s for
• What’s included

Attention Management Training Course Outline

Module 1: Introduction to Attention Management

• What is Attention Management?
• Types of Attention
• Link Between Time Management and Attention Management
• Urgency Vs Importance

Module 2: Setting Goals and Objectives

• Why Set Goals?
• SMART Goals
• Steps to Achieve Goals

Module 3: Attention Management Principles

• Avoiding Interruptions and Distractions
• Efficiency in Meetings
• Resting your Brain
• Multitasking
• Planning for Procrastination
• Art of Saying “No”
• Emotional Intelligence
• Areas for Emotional Development
• Introduction to Developing and Breaking Habits
• Developing a New Habit and Breaking Habits

Module 4: Prioritisation Techniques

• Pareto Principle 80/20
• 2 Minute Rule
• MoSCoW Technique
• Grid Analysis Decision-Making Tool

Module 5: Influencing Attention Management

• Techniques to Influence Attention Management
• Effective Communication
• Motivating Through Attention Management

DELIVERY METHOD

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Who should attend this Attention Management Training Course?

Attention Management Course equips learners with the ability to increase focus and improve productivity. This Course is ideal for professionals looking to boost their work efficiency and time management. Many professionals can greatly benefit from attending this course, such as:

• Executives and Managers
• Content Writers
• IT Professionals
• Project Managers
• Healthcare Professionals
• Data Analysts
• Financial Analysts
• Researchers and Scientists

Prerequisites of the Attention Management Training Course

There are no formal prerequisites for this Attention Management Course. 

Attention Management Training Course Overview

Attention Management is a key skill in today's distraction-filled work environment. This Personal Development Courses Training focuses on techniques to enhance focus and manage distractions effectively. Understanding and applying these skills are crucial for maintaining high productivity levels and achieving a balanced work-life.

Mastering Attention Management is vital for professionals across various sectors. It is especially beneficial for roles demanding high concentration levels, such as analysts, writers, and programmers. By learning to control their attention, these professionals can improve their efficiency, quality of work, and overall job satisfaction.

 The Knowledge Academy's 1-day Attention Management Training offers a focused approach to mastering attention control. The course equips delegates with practical strategies to handle distractions, maintain focus, and enhance their cognitive abilities, leading to improved work performance.

Course Objectives:

• To understand the fundamentals of attention management
• To develop strategies to minimise distractions
• To enhance concentration and focus in professional tasks
• To learn techniques for maintaining mental clarity
• To improve productivity through effective attention control
• To balance attention between multiple tasks efficiently

Upon completion of this course, delegates will have a deeper understanding of how to manage their attention effectively. They will be equipped with practical skills to maintain focus, manage distractions, and enhance productivity, benefiting their professional performance and personal well-being.

What’s included in this Attention Management Training Course?

• World-Class Training Sessions from Experienced Instructors
• Attention Management Certificate
• Digital Delegate Pack

Exceptional Customer Service Training

Exceptional customer service training course outline.

Module 1: What is Customer Service?

• Introduction
• What Constitutes Great Customer Service?
• Importance of Customer Service
• Customer Service Skills
• Methods of Communication

Module 2: Communication Barriers

• Psychological
• Attitudinal
• Environmental
• Delivering Effective Customer Service
• Questions and Answers
• Meet Customer Expectations

Module 3: Handling Difficult Customers

• Types of Difficult Customers
• How to Deal with Difficult Customers?
• Solving the Problem

Module 4: Assertiveness Techniques

• Introduction of Body Language
• Structure Communication with Customers
• Dealing with Difficult Situations
• Handling Emotional Calls

Module 5: Neuro-Linguistic Programming

• Introduction of Neuro-Linguistic Programming
• Kinaesthetic

Module 6: Body Language

• Introduction to Body Language
• Facial Expression
• Body Posture

Who should attend this Exceptional Customer Service Training Course?

The Exceptional Customer Service Course is beneficial for anyone who wants to learn how to provide excellent Customer Service. It is designed for professionals whose responsibilities include interpersonal interactions and dealing with people on a regular basis. It is ideal for the following professionals:

• Supervisors
• Sales Associates
• Bank Tellers
• Customer Service Representatives
• Call Centre Agents
• Human Resources (HR) Personnel

Prerequisites of the Exceptional Customer Service Training Course

There are no formal prerequisites for this Exceptional Customer Service Course.

Exceptional Customer Service Training Course Overview

Among the Personal Development Courses, Exceptional Customer Service is a pivotal aspect of any business's success. This training focuses on developing the skills and strategies necessary for delivering outstanding customer service. In the contemporary market, where competition is fierce, the ability to provide superior customer service can significantly differentiate a business.

Knowledge of Exceptional Customer service is essential for professionals in customer-facing roles, such as sales representatives, customer service agents, and hospitality staff. Mastering this skill set is crucial for retaining customers, building brand loyalty, and enhancing the overall reputation of the business.

The Knowledge Academy’s 1-day Exceptional Customer Service Training is designed to equip delegates with practical skills and techniques for excelling in customer service. The course covers a range of topics, from understanding customer needs to handling difficult situations, all aimed at elevating the standard of service provided.

Course Objectives

• To understand customer needs and expectations
• To develop communication skills for effective customer interaction
• To learn strategies for handling complaints and difficult situations
• To enhance the ability to create a positive customer experience
• To build skills for effective problem-solving in customer service
• To foster a customer-centric approach in professional conduct

Upon completion of this course, delegates will be better equipped to handle various customer service scenarios with confidence and efficiency. They will leave with a deeper understanding of how to deliver exceptional customer service, leading to increased customer satisfaction and loyalty.

What’s included in this Exceptional Customer Service Training Course?

• Exceptional Customer Service Certificate

Supervisor Training

Supervisory skills outline.

Module 1: Introduction to Supervisor

• Meaning and Definition
• Role of a Supervisor
• Responsibility of a Supervisor
• Importance of Supervision
• Functions of a Supervisor

Module 2: Interacting with Others

• Employee Feedback
• Interdepartmental Relationships 
• Supervisor as a Role Model
• Performance Management

Module 3: Dealing with Conflict

• Conflicts 
• Dealing with Conflicts
• Key Challenges Facing the Supervisor

Module 4: Applying Adair Action Centered Leadership

• Adair Action Centred Leadership
• Core Functions of Leadership
• Situational Leadership

Module 5: Management Tools and Techniques

• Balanced Scorecard
• Benchmarking
• Big Data Analytics
• Change Management Programmes

Module 6:   Planning, Delegating, and Team Building Blocks

• Communication
• Effective Delegation
• Team Building Blocks
• Tuckman Ladder

Module 7: Personal Motivation and Motivating Others

• Maslow’s Hierarchy of Needs

Module 8: NLP and Body Language  

• What is NLP?
• Basic Categories of Communication
• Body Language for an Effective Relationship

Module 9: Goal Setting and SMART

• Process Objectives
• Outcome Objectives

Who should attend this Supervisory Skills Course?

The Supervisory Skills Course is designed for individuals who are transitioning into supervisory roles or seeking to enhance their leadership abilities as supervisors. This course will help various professionals, including:

• New Supervisors
• Team Leaders
• Frontline Managers
• Aspiring Managers
• Shift Supervisors
• Lead Employees
• Senior Managers

Prerequisites for the Supervisory Skills Course

There are no formal prerequisites to attend this Supervisory Skills course. 

Supervisory Skills Overview

Supervisory Skills are essential for effective management and leadership in the workplace. This course provides an in-depth understanding of the key skills required for successful supervision. Developing these skills is crucial for those looking to enhance their ability to lead teams, manage projects, and drive organisational success.

Professionals in managerial or supervisory roles, such as Team Leaders, Department Heads, And Project Managers, will greatly benefit from this course. These skills are vital for managing teams effectively, improving productivity, and fostering a positive work environment. Mastery of supervisory skills is also important for those aspiring to move into leadership positions.

The Knowledge Academy’s 1-day Supervisory Skills Course offers practical, hands-on training. Delegates will learn strategies to enhance their leadership and management capabilities, improve team dynamics, and achieve organisational objectives effectively, via the Personal Development Courses.

• To develop effective team leadership strategies
• To enhance communication skills for better team management
• To learn techniques for conflict resolution and problem-solving
• To understand the fundamentals of team motivation and engagement
• To improve decision-making and prioritisation skills
• To cultivate a supportive and productive work environment

Upon completion, delegates will have gained essential supervisory skills that will enable them to lead and manage teams more effectively. They will be equipped to handle various managerial challenges, leading to improved team performance and organisational growth.

What’s included in this Supervisory Skills Course?

• World-class Training Sessions from Experienced Instructors   
• Supervisory Skills Certificate      
• Digital Delegate Pack 

Time Management Training

Time management training course outline.

Module 1: Introduction to Time Management

• Importance of Organisation
• Role of an Organiser when Managing a Schedule within a Certain Time Frame
• Building a Daily Activity Log to Maintain your Schedule and Time
• Fundamental Skills for Managing a Schedule and Time Management
• Features of a Schedule Time

Module 2: Identify Objectives and Goals

• Introduction to Goal Setting
• Identify the Principles of Goal Setting

Module 3: Effective Time Management Skills

• Identify Different Tasks and Managing Time
• Examine How to Manage Your Time in an Efficient Manner
• Identify Energy Flow Within a Timeframe 

Module 4: Exploring Your Growth

• Organise Regular Reviews Within the Correct Time Frame
• Difference Between Planned and Actual Use
• Monitoring the Results

Module 5: Introduction to Scheduling

• Long-Term Scheduling
• Medium-Term Scheduling
• Short-Term Scheduling
• Task Scheduling

Module 6: Creating a Plan

• Making an Action Plan to Ensure Your Time is Being Managed Effectively
• Elements of an Action Plan
• Role of Planning
• Executing a Plan
• Assess Methods of Making a Schedule

Module 7: Overview of Priority Task

• Prioritisation of Your Time Within Certain Tasks
• Difference Between Urgency and Importance
• Creating a Paired Comparison Analysis Tool
• Pareto Analysis Technique
• Grid Analysis Tool for Decision-Making

Module 8: Introduction to Routines

• About Routines
• Setting a Routine and Managing Time
• Using Routine to Manage an Effective Time-Span

Module 9: Establishing Your Work

• Gathering Tools
• Successful Skills Which Helps you to Maintain your Schedule

Module 10: Manage a Meeting

• Various Meetings for Different Purposes
• Planning for a Meeting

Module 11: Evaluation of Time Management

• Maintaining a Log
• Interruptions
• Tools to Use for Evaluation

Module 12: Delegation of Time

• About Delegates
• Delegation Process
• Advantages of Delegation

Module 13: Managing Scheduling Technology

• Required Tools and Skills
• Using Technology for Your Benefits
• Managing Technology
• Paper Handling

Who should attend this Time Management Training?

The Time Management Course is designed for individuals and professionals who want to enhance their productivity, prioritise tasks effectively, and make the most of their time. This course will be particularly more beneficial for the following professionals:

• Entrepreneurs
• Business Owners
• Office Workers

Prerequisites of the Time Management Training

There are no formal prerequisites to attend this Time Management Course.

Time Management Training Course Overview

Time Management is a critical skill in today's fast-paced world. In this course, participants will learn techniques to effectively manage their time, prioritise tasks, and increase productivity. Understanding the importance of time management is essential for professionals across all industries to enhance efficiency and reduce stress.

Proficiency in Time Management is crucial as it allows individuals to optimise their productivity, meet deadlines consistently, and maintain a healthy work-life balance. Professionals in roles requiring multitasking, Project Management, or those seeking career advancement should aim at mastering Time Management techniques to excel in their respective fields.

The Knowledge Academ’s 1-day course on Time Management equips delegates with practical strategies and tools to enhance their time management skills. Through interactive sessions and real-life scenarios, participants will learn how to identify time-wasting habits, set achievable goals, and implement effective planning techniques to maximise their productivity.

• To understand the principles of effective Time Management
• To identify personal Time Management challenges and develop strategies to overcome them
• To learn techniques for prioritising tasks and managing workload efficiently
• To explore tools and technologies that aid in Time Management
• To establish goal-setting techniques for better time allocation

After completing this course, delegates will receive a certification recognising their proficiency in Time Management skills. This certification validates their ability to optimise productivity, meet deadlines consistently, and maintain a healthy work-life balance, enhancing their credibility and employability in their respective fields.

What’s included in this Time Management Training?

• Time Management Certificate      

Stress Management Course

Stress management training course outline.

Module 1: Introduction to Stress Management

• What is Stress?
• What is Stress Management?
• Why It is Important?
• Ways to Improve Stress Management Skills

Module 2: Causes and Impacts of Stress

• Financial Problems
• Relationship Problems
• Health Problems
• Personal Habits or Environment
• Impacts of Stress

Module 3: Recognise the Symptoms of Stress

• Physical Symptoms
• Mental Symptoms
• Behavioural Symptoms
• Cognitive Symptoms

Module 4: Dealing with Stress

Module 5: Avoid Build Up of Stress

• Steps to Avoid Stress Build-up

Module 6: Resolve Conflict

• Introduction to Resolve Conflict
• Types of Conflicts
• Types of Business Conflicts
• Importance of Conflict Management

Who should attend this Stress Management Training Course?

Stress Management Course is one of the Personal Development Courses that equips learners with the necessary knowledge on how to manage stress and improve mental health. It is perfect for anyone looking to effectively manage stress, reduce conflicts and improve their overall well-being. The following professionals can greatly benefit from attending this Stress Management Course:

• Software Developers and Engineers
• HR Personnel and Wellness Coordinators

Prerequisites of the Stress Management Training Course

There are no formal prerequisites for this Stress Management Course and anyone who is interested can attend this course.

Stress Management Training Course Overview

Stress Management is an increasingly relevant topic in today’s fast-paced work environment. This course is designed to address the challenges of managing stress, which is a common issue faced by professionals across various industries. Learning effective stress management techniques is key to maintaining mental well-being and enhancing overall productivity.

Professionals, especially those in high-pressure roles such as healthcare, finance, and technology, stand to benefit greatly from mastering stress management. Effective handling of stress not only improves individual performance but also contributes to a healthier, more positive workplace culture.

The Knowledge Academy’s 1-day Stress Management Training provides practical tools and strategies for managing stress. The course includes techniques to identify stress triggers, ways to reduce stress in the workplace, and methods to cultivate a more balanced approach to work and life.

• To identify personal and professional stress triggers
• To learn techniques for effective stress reduction
• To develop strategies for maintaining work-life balance
• To enhance resilience in high-pressure situations
• To understand the impact of stress on mental and physical health
• To cultivate a positive mindset to manage stress effectively

Upon completing this Stress Management Course, delegates will be equipped with a range of strategies to manage stress more effectively. They will gain valuable insights into maintaining their well-being, leading to improved performance and a more fulfilling professional life.

What’s included in this Stress Management Training Course?

• Stress Management Certificate

Introduction to Managing Budgets

Introduction to managing budgets course outline.

Module 1: What is the Purpose of a Budget?

• Budget Preparation
• What is the Purpose?
• Advantages of Budgeting
• Limitations of Budgeting 

Module 2: Key Terminology

• Key Components
• Budget Manual, Period, and Committee
• Financial Terminology
• Profit and Loss
• Balance Sheets

Module 3: Understanding Cost

• Cost Concepts, Classification, and Behaviour
• Cost Behaviour Patterns
• Determining the Fixed and Variable Elements of Semi-Variable Costs
• Cost Variance

Module 4: Methods of Measuring Financial Performance

• Metrics, Measures, and Targets
• Ratio Analysis
• Analysing Trends in Financial Flows
• Break-Even Analysis and Contribution
• Break-Even Point
• Contribution/Sales (C/S) Ratio
• Margin of Safety
• Break-Even Charts
• Profit/Volume (P/V) Graph

Module 5: Budgeting Techniques

• Prioritisation
• Incremental Budgeting
• Zero-Based Budgeting

Module 6: Management of the Budget

• How to Build a Budget?
• Budget Control Cycle
• Framework for Budgeting
• Budget Manual and Preparation
• Flexible Budgeting
• Budget Review

Who should attend this Introduction to Managing Budgets Training Course?

Among the Personal Development Courses, the 'Introduction to Managing Budgets' Course offers essential insights into Financial Management, catering to professionals seeking to enhance their financial expertise. Following is a compilation of the individuals who can gain valuable knowledge by participating in this Budget Management Course:

• Department Heads
• Fund Managers
• CEOs and CFOs
• Investors and Entrepreneurs
• Accounting Staff

Prerequisites of the Introduction to Managing Budgets Training Course

There are no formal prerequisites for this Introduction to Managing Budgets Course.

Introduction to Managing Budgets Course Overview

Managing Budgets effectively is a crucial skill in today’s business environment. This Personal Development Training Course introduces the fundamental aspects of budget management, emphasising its importance in strategic planning and financial control. Understanding budgeting is essential for making informed decisions and ensuring financial stability within an organisation.

Professionals in managerial, financial, and administrative roles will find this skill particularly beneficial. Effective budget management is key for Project Managers, Department Heads, and Finance Professionals, enabling them to oversee resources efficiently, meet organisational objectives, and contribute to overall financial health.

The Knowledge Academy’s 1-day Introduction to Managing Budgets Course offers practical insights into the budgeting process. Concepts like budget preparation, analysis, and monitoring are covered via the Personal Development Courses.

• To understand the principles of budgeting and financial planning
• To learn the process of creating and managing a budget
• To develop skills in analysing financial performance against budgets
• To gain insights into cost control and resource allocation
• To enhance the ability to forecast financial needs and trends
• To cultivate decision-making skills based on budgetary information

Delegates completing this Budget Management Course will gain foundational knowledge in managing budgets. They will be better equipped to handle financial responsibilities, make informed decisions, and contribute to the financial success of their organisations.

What’s included in this Introduction to Managing Budgets Training Course?

• Managing Budgets Certificate

Organisational Skills

Organisational skills training course outline.

Module 1: What is an Organisation?

• Fundamentals of Effective Organisation
• Facets of Organisation within a Company
• Interconnectivity of Planning Skills

Module 2: Self-Management

• Stress Management
• Self-Motivation
• Self-Confidence
• Time Management and Organisational Skills
• Healthy and Balanced Lifestyle

Module 3: Methods of Organisation

• General Organising
• Coordinating Resources
• Time Management

Module 4: Time Management

• Introduction to Time Management
• Ways to Improve Time Management Skills
• Delegate Tasks
• Prioritise Your Work
• Avoid Procrastination
• Schedule Tasks
• Avoid Stress
• Establish Deadlines
• Avoid Multitasking
• Start Early
• Take Breaks
• Further Time Management Skills

Module 5: Personal Action Plan

• Identify Objectives and Goals
• Creating a Plan

Module 6: Staying Organised within a Team

• Interpersonal Conflict
• Styles of Conflict
• Overcoming Interpersonal Conflict
• Attributes of an Organised Team

Who should attend this Organisational Skills Training Course?

This Organisational Skills Course equips learners with proper organisational skills for boosting workplace efficiency and time management. It is ideal for professionals looking to be more productive efficient in their work. This course is beneficial to a variety of professionals, such as:

• Administrative Assistants
• Sales Executives
• Human Resources (HR) Managers
• Executives and Directors
• Sales and Marketing Team Managers

Prerequisites of the Organisational Skills Training Course

There are no formal prerequisites for attending this Organisational Skills Course.

Organisational Skills Training Course Overview

Organisational skills are a key component of professional efficiency and effectiveness. This Personal Development Training Course delves into the techniques and strategies essential for optimal organisation in the workplace. Strong organisational skills are vital for managing tasks, time, and resources effectively, leading to improved productivity and job satisfaction.

Professionals across various fields, especially those in administrative, managerial, and coordination roles, greatly benefit from honing their organisational skills. These skills are crucial for streamlining workflows, enhancing time management, and reducing workplace stress. They are particularly important for those looking to improve their efficiency and advance in their careers.

The Knowledge Academy's 1-day Organisational Skills Course is designed to provide practical tools and techniques for improving organisational abilities. This Personal Development Training covers aspects such as task prioritisation, effective use of resources, and managing workspaces, all aimed at enhancing workplace efficiency.

• To enhance the ability to prioritise and manage tasks efficiently
• To improve time management and scheduling skills
• To develop techniques for effective resource utilisation
• To learn strategies for maintaining an organised workspace
• To cultivate skills for managing workflow and deadlines
• To foster a systematic approach to professional tasks

Upon completing this course, delegates will have a strengthened skill set in organisational strategies, enabling them to manage their responsibilities more effectively. They will leave with practical tools to implement in their daily work, leading to improved efficiency and productivity.

What’s included in this Organisational Skills Training Course?

• Organisational Skills Certificate

Building Business Relationships

Building business relationships course outline.

Module 1: What is Building Business Relationships?

• What Defines a Good Relationship?
• What do Clients Want?   

Module 2: Behaviours Cycle

• Emotional Intelligence in the Workplace 
• Importance of Emotional Intelligence

Module 3: Meeting Relationship Expectations

• What are the Expectations?
• How to Meet Client Expectations?

Module 4: Stakeholder Management

• How to Engage with Stakeholders?
• Understanding What Stakeholders Want?
• How to Meet Stakeholder Expectations?

Module 5: Communication Vehicles

• Importance of Communication
• Effective Communications Methods

Module 6: Influencing Relationships with Integrity

• Integrity and Its Importance
• Building a Relationship on Integrity

Module 7: NLP and Body Language

• Body Language for Effective Communication
• Correct Body Language for an Effective Relationship

Module 8: Self-Assessment of Personal Style 

• Continual Self-Assessment

Module 9: Working with Different Points of View

• Understanding that Different People have Different View
• How to Overcome this Factor to Create a Good Business Relationship?

Who should attend this Building Business Relationships Course?

The Building Business Relationships Management Training Course is one of the Personal Development Courses, designed for professionals across various industries who are willing to enhance their interpersonal skills and develop strong and productive business relationships. This course will help the following professionals:

• Sales Professionals
• Business Development Professionals
• Account Managers
• Client Relationship Managers
• Team Leaders and Managers

Prerequisites for the Building Business Relationships Management Training Course

There are no formal prerequisites to attend this Building Business Relationships Management Training Course.      

Business Relationship Management Training Course Overview

 Business Relationship Management Training is a crucial skill in the corporate world, central to establishing and maintaining successful professional connections. This is one of the Personal Development Courses that addresses the strategies and techniques required to create, develop, and nurture effective business relationships. In today’s interconnected business landscape, these skills are essential for mutual growth and success.

Professionals in sales, marketing, customer service, and business development particularly need to master this skill. Strong business relationships enhance client retention, facilitate networking, and contribute to overall business growth. These skills are also valuable for leaders and managers who need to foster positive relationships within their teams.

The Knowledge Academy's 1-day Business Relationship Management Training Course is tailored to provide insights into the dynamics of professional relationships. This Personal Development Training includes effective communication strategies, understanding client needs, and building trust, all aimed at enhancing business relationships.

• To understand the key components of successful business relationships
• To develop communication skills for effective networking
• To learn strategies for building trust with clients and partners
• To enhance the ability to understand and meet client needs
• To cultivate long-term relationships for business growth
• To practice relationship-building in various business scenarios

After completing this Business Relationship Management Certification Course, delegates will be better equipped to build and maintain strong business relationships. They will leave with practical skills that will help them in networking, client retention, and professional collaboration, leading to enhanced business opportunities and success.

What’s included in this Building Business Relationships Management Training Course?

• Building Business Management Training Certificate            

Dealing with Difficult People

Dealing with difficult people course outline.

Module 1: Introduction to Dealing with Difficult People

• What is Conflict?
• Types of Conflict Events
• What are Difficult People?
• Types of Difficult People
• Methods of Dealing with Conflict

Module 2: Skills Needed in Conflict Resolution

• How to Implement Conflict Resolution Methods
• Behaviours Needed for Conflict Resolution
• Conflict Resolution Approaches – Win/Win Vs Compromise
• Responses to Conflict
• Converting Conflict Into Opportunity

Module 3: Assertive Behaviour with Difficult People

• Assertive Behaviour
• Non-assertive Behaviour
• Aggressive Behaviour
• Benefits of Being Assertive
• Working Towards Solving the Problem, not Attacking the Person
• Assertive in Different Types of Conflict Situations
• Why Conflict Arises?

Module 4: Effective Communication Techniques

• Non-verbal Communication
• Listening is Key
• Tips for Approaching and Communicating with Difficult People

Who should attend this Dealing with Difficult People Training Course?

Attending the Dealing with Difficult People Course can significantly enhance your skill set for effectively handling challenging individuals and successfully resolving conflicts. This course is particularly well-suited for professionals who regularly engage in interpersonal interactions and have responsibilities that involve interacting with various individuals. The following are the job roles of professionals who can gain valuable insights from participating in this course:

• Sales Representatives
• Customer Service Executives
• Human Resources (HR) Professionals

Prerequisites of the Dealing with Difficult People Training Course

There are no formal prerequisites for this Dealing with Difficult People Course. 

Dealing with Difficult People Course Overview

Dealing with Difficult People is an unavoidable aspect of both personal and professional life. This course focuses on equipping individuals with the skills to manage challenging interactions effectively. Understanding and implementing these strategies is crucial for maintaining positive relationships and a harmonious work environment.

Professionals in customer service, management, human resources, and sales often encounter difficult individuals. Mastering the art of dealing with such people is essential for these professionals to maintain productivity, resolve conflicts, and foster a positive workplace atmosphere.

The Knowledge Academy's 1-day Dealing with Difficult People Course offers practical insights and techniques for handling challenging interactions. The training focuses on communication skills, empathy, and conflict resolution strategies, enabling delegates to navigate difficult conversations with confidence and professionalism.

• To understand the dynamics of difficult interactions
• To develop communication strategies for challenging situations
• To learn techniques for maintaining composure under pressure
• To enhance conflict resolution and negotiation skills
• To build empathy and understanding in dealing with varied personalities
• To practice problem-solving in scenarios involving difficult individuals

After completing one of these Personal Development courses, delegates will be equipped with effective strategies for managing difficult interactions. They will gain confidence in their ability to handle challenging situations, leading to improved relationships and a more harmonious working environment.

What’s included in this Dealing with Difficult People Training Course?

• Dealing With Difficult People Certificate

Emotional Intelligence Training

Emotional intelligence course outline.

Module 1: Introduction to Emotional Intelligence

• What is Emotional Intelligence?
• What Emotional Intelligence IS NOT?
• Power of Emotion in Communication
• Why is Emotional Intelligence Important?
• Emotional Intelligence to Organisations
• Competencies for Emotional Intelligence
• Need to Improve Emotional Intelligence?
• Improving Your Emotional Intelligence
• Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

• What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

• Utilise an Assertive Style of Communicating
• Respond Instead of Reacting to Conflict
• Practice Self-Awareness
• Empathise with Others
• Take Criticism Well

Module 4: Habits and Emotional Intelligence

• How to Stop Habits from Forming?
• How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

• How We Take in Information?
• Myers Briggs Test

Module 6: Changing Past Conditioning

• How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

• Managing and Handling Conflict
• Conflict at the Workplace
• Conflict Management
• Steps to Managing Conflict
• Steps to Managing Conflict – Problem Solving Process
• Techniques for Avoiding Conflict
• Communication Styles
• Barriers to Active Listening
• How to Be a Good Listener?
• Use of Voice
• Harness the Power of Emotion in Communication
• Role of Emotions
• Emotional Awareness
• Emotion Strategies
• Behaviours Demonstrating Higher EQ
• Levels of EQ
• Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

• Self Confidence Skills
• Positive Attitude
• Conversation
• Body Language
• Presentation
• Workplace Challenges
• Development Focus for Emotional Intelligence

Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course is a fundamental component of the Personal Development Courses, designed to provide a crucial understanding of principles like self-awareness, self-management, and relationship management. Anyone looking to manage and hone their emotions can benefit from this course. Moreover, it greatly benefits the following professionals:

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Course Overview

This Emotional Intelligence Course provides an in-depth understanding of EI and its relevance in today's workplace. Mastering Emotional Intelligence is key to effective communication, leadership, and relationship building, contributing significantly to career success and personal growth.

Emotional Intelligence is particularly crucial for professionals in leadership, human resources, customer service, and team-based roles. EI skills enable individuals to manage their own emotions, understand others' emotions, and foster a positive work environment. These skills are essential for conflict resolution, team dynamics, and effective leadership.

The Knowledge Academy’s 1-day Emotional Intelligence Course offers a comprehensive exploration of EI concepts. The Personal Development Training Courses covers self-awareness, emotional regulation, empathy, and interpersonal skills, equipping delegates with practical tools to enhance their emotional intelligence.

• To understand the principles of Emotional Intelligence
• To develop self-awareness and emotional regulation skills
• To enhance empathy and understanding of others' emotions
• To learn effective communication strategies rooted in EI
• To improve conflict resolution and interpersonal skills
• To cultivate leadership qualities through Emotional Intelligence

Upon completion of this course, delegates will possess a deeper understanding of emotional intelligence and its practical applications. They will have the skills to manage emotions effectively, improve their interactions with others, and lead with empathy and insight, benefiting both their professional and personal lives.

What’s included in this Emotional Intelligence Training Course?

• Emotional Intelligence Certificate

Strategic Planning and Thinking Course

Strategic planning and thinking training course outline.

Module 1: Introduction to Strategic Planning

• Defining What "Strategic" Means
• Using the Strategic Planning Process
• Assessing the Benefits of Strategic Planning
• Preparing for the Planning Process

Module 2: Stakeholder Involvement and Undertaking a Strategic Review

• How do You Define Stakeholders?
• Stakeholder Research
• Collaborator/Competitor Analysis
• Boston Consulting Group (BCG) Matrix
• Thinking about the Relationship Between Outputs, Outcomes, and Impact

Module 3: Strategic Direction

• Identifying Strategic Direction
• Mission, Vision, Values, and Direction
• How Review Findings Will Impact On the Organisation's Strategic Direction
• Relationship Between Organisation Strategy and Brand Identity, and Aligning the Two
• Setting Strategic Objectives
• Applying SMART Strategic Thinking Skills

Module 4: Establishing Success Criteria

• Be Transparent 
• Include Past Plans in the Process 
• Agree on Terminology
• Engaged Leadership 
• Avoid Rushing to Conclusions
• Plan for Change Management
• Strategic Planning Takes Time

Module 5: Listing Priority Areas for Action and Developing Objectives

• Strategic Plan Development
• SWOT Analysis to Set Priorities
• Long Term Strategic Objectives

Module 6: Using Outcomes-Based Tools and Action Planning Tools

• Using Outcomes-Based Tools
• Using Action Planning Tools

Module 7: Implementing the Strategy

• Strategy Implementation
• Key Factors Involved in Implementing Strategy
• Communicating Strategic Plan

Module 8: Monitoring and Evaluation

• Undertaking Effective Monitoring and Evaluation
• Difference Between Monitoring, Evaluation, and Impact Assessment
• Identifying the Indicators and How to Measure their Achievement
• Recognising Emergent Approaches to Monitoring and Evaluation

Who should attend this Strategic Planning and Thinking Training Course?

The Strategic Planning and Thinking Course is designed for professionals seeking to enhance their strategic decision-making skills. This Personal Development Training Course is ideal for individuals in various roles who are responsible for shaping and executing organisational strategies. The following professionals can greatly benefit from attending this Course:

• Business Managers and Executives
• Entrepreneurs and Business Owners
• Marketing Managers

Prerequisites of the Strategic Planning and Thinking Training Course

There are no formal prerequisites for this Strategic Planning and Thinking Course.

Strategic Planning and Thinking Training Course Overview

Strategic Planning and Thinking are crucial skills in today’s dynamic business environment. This is one of the Personal Development Courses that addresses the need for strategic approaches to challenges and opportunities in the workplace. Understanding and applying these skills are essential for long-term planning, effective decision-making, and achieving sustainable growth.

These skills are particularly important for professionals in managerial, executive, and entrepreneurial roles. They enable individuals to anticipate market trends, adapt to changing environments, and make informed decisions. Strategic thinking is key to driving innovation and staying competitive.

The Knowledge Academy’s 1-day Strategic Planning and Thinking Training Course provides delegates with the tools and methodologies for effective strategic analysis and planning. The Personal Development Training Courses focuses on developing a strategic mindset, enhancing decision-making skills, and fostering innovative thinking.

• To understand the principles of strategic thinking and planning
• To develop skills in analysing business environments
• To learn techniques for long-term goal setting and planning
• To enhance decision-making capabilities in a strategic context
• To foster innovative thinking for business growth
• To practice strategic planning in various business scenarios

Upon completing this course, delegates will have a strengthened ability to think and plan strategically. They will be better equipped to lead their organisations toward sustainable growth and success, making informed decisions that align with long-term objectives.

What’s included in this Strategic Planning and Thinking Training Course?

• Strategic Planning and Thinking Certificate

Active Listening Training

Active listening skills course outline.

Module 1: An Overview of Active Listening Skills

• What is Active Listening?
• Importance of Active Listening Skills

Module 2: Steps for Active Listening Skills

• Listen Attentively but Relaxed
• Keep Your Mind Open to Listening
• Pause Before Responding
• Ask Question for Clarification Anything
• Explain in Brief in Your Wording
• Feel Same What the Speaker Feels

Module 3: How to Improve Your Active Listening Skills

• Face the Speaker and Make Eye Contact
• Show to the Speaker That You are Interested and Listen Properly
• Provide Feedback
• Do Not Interrupt the Speaker
• Try to Do A Conversation in Front of the Mirror
• Listen and Make a Virtualisation Picture

Module 4: Benefits of Active Listening Skills

• Understand the Motive of Conversation
• Successful Conversation
• Save Time and Money
• Build a Strong Network and Good Relation with Speaker
• Reduce the Stress Level
• Engagement and Motivation
• Add-Ons Teaching Skills
• Problem-Solving or Handing Issues

Module 5: Outcomes of Active Listening

• Person Feel You are Interested in Listening
• Increased Self-Confidence and Understanding
• Clarifying Misunderstanding

Who should attend this Active Listening Skills Training Course?

The Active Listening Skills Course is one of the Personal Development Courses tailored for individuals looking to enhance their communication capabilities. This course is essential for professionals in diverse fields who aim to improve their ability to actively listen, understand, and respond effectively. The following professionals can greatly benefit from attending this course:

• Managers and Supervisors
• Teachers and Educators
• Human Resources Professionals
• Legal and Compliance Professionals

Prerequisites of the Active Listening Skills Training Course

There are no formal prerequisites for this Active Listening Skills Course.

Active Listening Skills Course Overview

Active listening is a fundamental skill in effective communication, crucial in both personal and professional contexts. This course focuses on the development of active listening skills, enabling individuals to fully understand and respond to the information being communicated. In today's fast-paced world, the ability to listen actively is invaluable for building meaningful relationships and making informed decisions.

Active Listening is particularly important for professionals in roles that require high levels of interaction and communication, such as managers, therapists, educators, and customer service representatives. By mastering active listening, these professionals can improve their engagement with clients, colleagues, and stakeholders, leading to enhanced relationships and better outcomes.

The Knowledge Academy's 1-day Active Listening Skills Course is one of the Personal Development Courses, designed to enhance delegates' listening abilities. It provides practical techniques and exercises to improve attention, empathy, and understanding in conversations. This training helps participants develop a skill set that is essential for effective communication and relationship building.

• To understand the principles of active listening
• To develop skills in empathetic and non-judgmental listening
• To learn techniques for maintaining focus and attention
• To enhance the ability to understand and interpret verbal and non-verbal cues
• To improve communication skills for better interpersonal relationships
• To practice active listening in a variety of scenarios

Upon completing one of these Personal Development Courses, delegates will possess enhanced active listening skills, enabling them to communicate more effectively and build stronger relationships. They will leave with a set of practical tools to apply in their professional and personal lives, leading to improved understanding and collaboration.

What’s included in this Active Listening Training Course?

• Active Listening Skills Certificate

Creative Writing Course

Creative writing training course outline.

Module 1: Introduction to Creative Writing

• What is Creative Writing?
• Main Elements of Creative Writing
• Types of Creative Writing
• Techniques Used in Creative Writing

Module 2: Challenges for Translation

• Challenges to Writers
• Challenges for Translation
• Experiment Challenges
• Design and Quality Challenges

Module 3: Composition and Creative Writing

• Introduction to Composition Writing
• Types of Composition Writing

Module 4: Seven Processes of Creative Writing

• Planning or Prewriting
• Drafting (or Writing the First Draft)
• Sharing Your First Draft
• Evaluating Your Draft
• Revising Your Content
• Publishing Your Final Product

Module 5: Writing Fiction

• Literary Fiction
• Form and Structure
• Finding Characters
• Basics of Story Making

Module 6: Creative Nonfiction

• Meaning of Creative Nonfiction
• Characteristics of Creative Nonfiction
• Tips for Creative Nonfiction Writing
• Common Literary Nonfiction Subgenres

Module 7: Basics of Writing Poetry

• Listening to Language
• Finding Language
• Awakening and Shaping Language
• Playing with Language

Module 8: Performing Writing

• Introduction to Performing Writing

Module 9: Writing in the Academy and Community

Module 10: Tips to Improve Creative Writing

• Do Not Underestimate the Reader
• Give Your Characters Life
• Utilise Strong Words
• Check Your Commas
• Grab Attention from the Start
• Give the Reader a Satisfactory Ending

Who should attend this Creative Writing Training Course?

The Creative Writing Training Course is designed for individuals eager to refine their creative writing skills. This course is ideal for aspiring writers, professionals in content creation, and anyone seeking to enhance their storytelling abilities. The following individuals can greatly benefit from attending this course:

• Journalists
• Content Creators
• Copywriters
• Public Relations Professionals
• Content Marketers

Prerequisites of the Creative Writing Training Course

There are no formal prerequisites for this Creative Writing Course.

Creative Writing Training Course Overview

Creative Writing is an art form that enables expression, storytelling, and communication in unique and imaginative ways. Among the Personal Development Courses, this course offers an introduction to the diverse world of creative writing, highlighting its importance in personal expression and professional communication. Understanding and developing creative writing skills can enhance one’s ability to engage and captivate audiences.

Professionals in fields such as marketing, advertising, journalism, and education will find this course particularly beneficial. It’s also ideal for aspiring writers and those in any role requiring narrative skills. Creative writing enhances one’s ability to convey messages compellingly and creatively, making it a valuable skill in many professions.

The Knowledge Academy’s 1-day Creative Writing Training Course is designed to unlock creativity and improve writing skills. The training covers various aspects of creative writing, from character development to plot structuring, providing delegates with the tools to express themselves more effectively through writing.

• To explore the fundamentals of Creative Writing
• To develop skills in character creation and development
• To learn the art of crafting engaging narratives and plots
• To enhance descriptive and expressive writing abilities
• To understand various genres and styles in creative writing
• To practice writing with feedback and guidance

Upon completion, delegates will have honed their creative writing skills, enabling them to craft more engaging and imaginative works. They will leave with a deeper understanding of storytelling techniques and the confidence to apply these skills in both personal and professional contexts.

What’s included in this Creative Writing Training Course?

• Creative Writing Certificate

E-mail Etiquette Training

E-mail etiquette training course outline.

Module 1: Introduction to E-Mail

• What is E-Mail?
• Impact of E-Mail on Business
• Handheld Electronic Devices
• E-Mail Pitfalls and Potential

Module 2: Managing Mailbox

• E-Mail Management
• Receiving and Processing E-mail
• Auto-Reply Messages
• Using Folders and Filters

Module 3: Message Preparation

• SMART Subject Lines
• Message Ending
• Disclaimers and Confidentiality
• Attachments

Module 4: Writing E-Mails

• Traditional Vs Modern Business Writing
• What Goes Wrong in Written Communication?
• ABC of Modern Business Writing
• Benefits of ABC Approach
• Rules of Good Writing

Module 5: Planning and Structuring Messages

• Steps to Success in Planning Messages
• Structure Message Logically
• Using Lists and Bullets

Module 6: Creating Bonds and Developing Rapport

• Online Communication
• Use E-Mails to Build Relationships
• Creating Real Bond
• Keep It Brief

Module 7: Nurturing E-Mail Netiquette

• Punctuation
• Use Active Voice
• Electronic Emotions
• Abbreviations

Module 8: Practicing Safe E-Mail

• Spam Filters
• Flamers and Trolls
• Mail Bombing
• Chain Letters
• Hoaxes and Snooping

Module 9: Safety and Security

• E-Mail Safety and Security
• Controlled Access
• Digital Signature and Certificate
• Techniques to Protect Messages
• Computer Viruses

Who should attend this E-mail Etiquette Training Course?

The E-mail Etiquette Course is tailored for individuals aiming to enhance their professional communication skills in the digital age. This course is crucial for professionals across industries who wish to master the art of effective and courteous email communication. The following professionals can greatly benefit from attending this course:

• Business Executives and Managers
• Lead Generation Specialists
• Client Relations Managers

Prerequisites of the E-mail Etiquette Training Course

There are no formal prerequisites for this E-mail Etiquette Course.

E-mail Etiquette Training Course Overview

E-mail Etiquette is a fundamental aspect of professional communication in the digital age. Among the Personal Development Courses this course provides essential guidance on how to communicate effectively and professionally via e-mail. With most of the business correspondence conducted electronically, understanding e-mail etiquette is crucial for maintaining professionalism and clarity in communications.

This training is particularly beneficial for professionals across all sectors who use e-mail as a primary mode of communication. It is essential for administrative staff, managers, customer service representatives, and anyone who seeks to improve their written communication skills. Mastery of e-mail etiquette enhances the quality of interaction with colleagues, clients, and stakeholders.

The Knowledge Academy's 1-day E-mail Etiquette Training Course offers practical tips and guidelines for crafting clear, concise, and professional e-mails. The training covers aspects such as tone, format, and appropriate language, equipping delegates with the skills needed to communicate effectively in the business world.

• To understand the key principles of E-mail Etiquette
• To learn how to compose clear, concise, and professional e-mails
• To develop skills in structuring e-mails for maximum clarity and impact
• To understand the appropriate use of tone and language in e-mails
• To learn how to handle sensitive or confidential information via e-mail
• To practice effective e-mail communication strategies in various scenarios

Upon completing this course, delegates will have enhanced their ability to communicate via e-mail effectively and professionally. They will leave with a clear understanding of how to use e-mail as a tool for efficient and respectful communication in a business context.

What’s included in this E-mail Etiquette Training Course?

• E-mail Etiquette Certificate

Introduction to Podcasting

Introduction to podcasting course outline.

Module 1: Introduction to Podcasting

• What is Podcasting?
• Benefits of Podcasting
• Why Podcasting Works as a Content Platform?
• How to Start Your Podcast?

Module 2: Watching and Listening to Podcasts

• Finding and Auditioning Podcasts
• Podcatching

Module 3: Podcasting How-to

• Developing Your Podcast
• Doing Show Prep Setting up Your Studio and Recording
• Editing/ Mastering
• Encoding for Distribution
• Updating Your Feed

Module 4: Recording an Audio Podcast

• Introducing the Waveform
• Recording Levels
• Important Audio Terms and Concepts
• Recording Yourself
• Recording a Podcast

Module 5: Assembling Sound

• Introduction to Digital Audio Editing
• Editing the Sound Recording
• Using a Multitrack Setup to Add Music, Sound Effects, and Comments
• Locking and Backing up Your Podcast
• Mastering Your Podcast
• Creating an Audio Mixdown
• Adjusting the Volume

Module 6: Video Podcast Production

• Watching Video Podcasts on Your Television
• Glossary of Video Basics
• Video Equipment
• Camera Stabilisers
• Preproduction
• Video Postproduction

Module 7: Serving It Up

• Registering Your Own Domain
• Securing Your Domain
• Hosting Your Podcast Files
• Uploading Your Files
• Creating Your Podcast’s Websites

Who should attend this Introduction to Podcasting Training Course?

The Introduction to Podcasting Course is designed for individuals interested in exploring the world of podcasting. This course is ideal for podcast creators, content producers, and those seeking to communicate their ideas through this dynamic medium. The following individuals can greatly benefit from attending this course:

• Marketing Professionals
• Social Media Managers

Prerequisites of the Introduction to Podcasting Training Course

There are no formal prerequisites for this Introduction to Podcasting Course.

Introduction to Podcasting Course Overview

Podcasting has emerged as a significant medium for information sharing and storytelling in the digital age. This is one of the Personal Development Courses that provides a comprehensive introduction to podcasting, covering the essential aspects of creating, producing, and distributing podcasts. Understanding the art and technology behind podcasting is crucial for anyone looking to engage audiences in this increasingly popular format.

This course is especially beneficial for professionals in media, marketing, communications, and education, as well as for entrepreneurs and freelancers looking to leverage this medium. Podcasting skills are valuable for those who wish to share expertise, tell stories, or build a brand presence in an engaging and accessible way

The Knowledge Academy’s 1-day Introduction to Podcasting Course provides practical insights into starting and managing a podcast. It covers topics such as content creation, audio recording, editing, and strategies for building an audience, offering delegates the tools to successfully launch and maintain a podcast.

• To understand the basics of podcasting and its potential impact
• To learn the technical aspects of recording and producing a podcast
• To develop skills in content creation and storytelling for audio
• To gain insights into audience engagement and distribution platforms
• To understand the importance of consistency and branding in podcasting
• To explore monetisation and marketing strategies for podcasts

Delegates completing this course will have a foundational understanding of podcasting, including the technical and creative aspects. They will be equipped to start their own podcasts, using their new skills to engage and grow their audience effectively.

What’s included in this Introduction to Podcasting Training Course?

• Introduction to Podcasting Certificate

Report Writing Course

Report writing training course outline.

Module 1: Preparation for Report Writing

• What is a Report?
• Effective Report Writing
• Setting Your Objectives
• Thinking about the Reader
• Obtaining the information

Module 2: Planning the Project

• Prioritising the Information
• Structuring your Material
• Sequencing your Material

Module 3: Writing the Report

• Accuracy, Brevity and Clarity
• Writing Style
• Using Illustrations
• Presentation, Format and Layout

Who should attend this Report Writing Training Course?

The Report Writing Course is tailored for individuals seeking to enhance their Report Writing skills. This course is essential for professionals across various sectors who need to convey information clearly and effectively through written reports. Here is a list of professionals who can greatly benefit from attending this course:

• Business Analysts
• Technical Writers
• Researchers
• Consultants
• Public Officials
• Academic Professionals

Prerequisites of the Report Writing Training Course

There are no formal prerequisites for this Report Writing Course.

Report Writing Training Course Overview

Report Writing Training is an essential course designed to enhance the Report Writing skills of professionals. In the modern business world, the ability to communicate information clearly and effectively through written reports is invaluable. This training is relevant for a wide range of industries and roles, as it covers the fundamental principles of structuring, writing, and presenting reports in a professional manner.

The skill of writing clear and concise reports is crucial for professionals in business, research, administration, and management sectors. Effective Report Writing enables individuals to convey information, analysis, and recommendations in a structured and understandable way. This skill is particularly important for those in roles that require regular reporting on project progress, research findings, or business outcomes.

The Knowledge Academy's 1-day Report Writing Training Course offers comprehensive instruction in the art of professional Report Writing. Delegates will learn techniques to improve clarity, precision, and effectiveness in their reports. The training includes practical exercises to apply these skills, ensuring that delegates leave with a strong foundation in creating reports that are both informative and engaging.

• To understand the key components of a professional report
• To enhance skills in structuring reports for clarity and impact
• To learn techniques for writing concisely and persuasively
• To develop abilities in presenting data and findings effectively
• To gain insights into tailoring reports to different audiences
• To improve proofreading and editing skills for report refinement

Delegates completing this course will have a solid foundation in professional Report Writing. They will be equipped to produce high-quality reports that effectively communicate key information, findings, and recommendations, thus enhancing their professional communication skills and contributing to their career development.

What’s included in this Report Writing Training Course?

• Report Writing Certificate

Voice Over Artist Course

Voice over artist masterclass​ outline.

Module 1: Introduction to Voice Over Artist

• What is a Voice Over?
• Who is a Voice Over Artist and What is the Job of a Voice Artist?
• Creating Character Voices

Module 2: Set Up, Tools, and Resources

• How to Set a Home Recording Studio?
• Voice Over Recording Tool
• Software for Edit Audio

Module 3: Training Voice

• Warming Up Your Voice
• How to Increase the Resonance and Depth of Voice?
• Mouth Closure and Tension
• Vocal Elements
• How to Voice Numbers and Hard Words with Perfection?

Module 4: Audio Editing and File Types

• Introduction to Audio Editing
• Audio File Types and Managing Different Files
• Keyboard Shortcuts

Module 5: Reading Scripts and Using Appropriate Voice Styles

• Reading Sight
• Understanding Voice Acting Script
• Tips for Recording Audio Scripts

Module 6: Building Voice Over Business

• Tips for Your Voice Over Website
• How to Create Showreels?
• Role of a Voice Over in Different Businesses
• Voice Over Business Plan
• Boilerplates

Who should attend this Voice Over Artist Masterclass?

The Voice Over Artist Masterclass is designed for individuals aspiring to excel in the field of voice acting. This Masterclass is ideal for professionals looking to refine their skills, explore opportunities, and learn the intricacies of the voice over industry. The following individuals can greatly benefit from attending this Masterclass:

• Aspiring Voice Over Artists
• Actors and Performers
• Radio Personalities
• Public Speakers
• Audio Producers

Prerequisites of the Voice Over Artist Masterclass

There are no formal prerequisites for this Voice Over Artist Masterclass.

Voice Over Artist Masterclass Overview

The Voice Over Artist Masterclass is an essential training course tailored for aspiring and established voice-over artists. In the current digital age, where media and advertising are ever-expanding, the demand for skilled voice-over artists is on the rise. This masterclass addresses the growing need for quality voice talent in various sectors, including radio, television, and online platforms.

Voice-over work is crucial in numerous industries, ranging from entertainment to corporate marketing. This masterclass is particularly beneficial for actors, broadcasters, narrators, and anyone interested in pursuing a career in voice-over. It provides an understanding of the voice-over industry's nuances, helping professionals to refine their skills and adapt to various formats and styles.

The Knowledge Academy's 1-day Voice Over Artist Masterclass offers in-depth training covering the technical and artistic aspects of voice-over work. Delegates will learn from experienced voice-over professionals, gaining insights into voice modulation, script interpretation, and recording techniques. The course includes practical sessions, allowing participants to apply their learning and receive constructive feedback.

• To develop an understanding of the voice-over industry and its requirements
• To enhance voice modulation and control for different types of voice-over work
• To learn effective script analysis and interpretation skills
• To gain practical experience in recording and editing voice-overs
• To understand how to create a professional voice-over portfolio
• To receive personalised feedback and tips for career advancement

Delegates completing this masterclass will have a comprehensive understanding of the voice-over industry and the skills required to succeed. They will be better equipped to pursue voice-over opportunities, with improved techniques and a professional approach to their craft.

What’s included in this Voice Over Artist Masterclass?

• Voice Over Artist Certificate

Motivation and Goal Setting Training

Motivation and goal setting training course outline.

Module 1: Introduction

• Introduction to Motivation
• Goals Give You Focus
• Goals Help You Measure Progress
• Goals Help You Stay Motivated
• Goals Help You Beat Procrastination
• You Achieve Even More
• Goals Help to Determine What You Want in Life

Module 2: Goal Setting Theory

• Principles of Goals
• Method 3: Backwards Goal Setting

Module 3: How to Prioritise Your Personal Goals?

Module 4: Process of Goal Setting

• Self-Awareness
• Awareness of Your Options
• Awareness of Options that Best “Fit” You
• Awareness of Steps Required to Reach Goal

Module 5: Strategies of Maintaining Motivation and Progress Towards Your Goals

• How to Visualise Your Long-Range Goals?
• Set Your Goals in Writing
• Keep a Record of Your Progress
• Maintain Positive Expectations

Module 6: Maslow’s Need Hierarchy Model

• Physiological Needs
• Safety and Security Needs
• Social Needs
• Esteem Needs
• Self-Actualisation

Module 7: Self-Motivation at Work

• Motivation Challenges

Module 8: Useful Goal Setting Tools

• Keep a Goal-Setting Journal
• Try Backward Goal-Setting
• Get Some Social Support
• Way of Life
• Coach me Goal Tracking

Who should attend this Motivation and Goal Setting Training Course?

The Motivation and Goal Setting Training Course is designed for individuals striving to boost their motivation and achieve their personal and professional goals. This course is ideal for anyone seeking to overcome obstacles, enhance productivity, and create a roadmap for success. The following individuals can greatly benefit from attending this course:

• Managers and Team Leaders
• Sales and Marketing Team Members
• HR Professionals
• Employee Development and Training Specialists
• Executives and Business Leaders
• Customer Service Team Members

Prerequisites of the Motivation and Goal Setting Training Course

There are no formal prerequisites for this Motivation and Goal Setting Course.

Motivation and Goal Setting Training Course Overview

Motivation and Goal Setting Training is a vital course designed to enhance personal and professional growth. In today’s fast-paced and competitive business environment, the ability to set and achieve goals is crucial. Among the Personal Development Courses, this course highlights the importance of motivation and goal setting in driving personal and organisational success, making it relevant across a range of professions.

Understanding and mastering motivation and goal setting is essential for professionals at all levels, particularly those in leadership and management roles. It is beneficial for anyone looking to improve their ability to set clear objectives, stay motivated, and achieve their goals. This skill set is key in enhancing productivity, focus, and overall performance in both personal and professional contexts.

The Knowledge Academy's 1-day Motivation and Goal Setting Training provides delegates with practical tools and techniques to set achievable goals and stay motivated. The course combines theory with interactive activities, ensuring participants understand how to apply these skills in real-world situations. Delegates will leave with a clear framework for setting, pursuing, and achieving their personal and professional goals.

• To understand the principles of effective goal setting
• To learn techniques for maintaining motivation towards achieving goals
• To develop skills for setting realistic and achievable objectives
• To identify personal and professional goals and the steps to achieve them
• To explore strategies to overcome challenges and stay focused
• To enhance self-awareness in relation to goal setting and motivation

Upon completion of this course, delegates will be equipped with the skills to set clear and achievable goals and maintain motivation to achieve them. These skills are crucial for personal development and professional advancement, enhancing both individual and team performance.

What’s included in this Motivation and Goal Setting Training Course?

• Motivation and Goal Setting Certificate

Getting Back into Work Course

Getting back into work masterclass course outline.

Module 1: Set Yourself for the Success

• Make Time for your Return to Work
• Make a Return-to-Work Plan
• Get in the Right Frame of Mind

Module 2: Build your Confidence

• Identify Your Strengths and Skills
• Remind Yourself of Your Experience and Achievements
• Recognise Your Self-Doubts

Module 3: Get Clear on your Career Direction

• Think About What You Want from your Next Job
• How to Find Your Desired Career Path?

Module 4: Update Your Skills and Knowledge

• Identify What Skills and Knowledge Need Updating
• Find Out Where You can Update with Training Courses
• Consider How Else You can Update

Module 5: Network

• Use and Develop Your Networks
• Create Your Return-to-Work Introduction

Module 6: Find Job Opportunities

• Jobs Boards and Recruiters
• Government Supported Schemes
• Speculative Applications
• Retraining Support
• Start-up Advice
• Volunteering Opportunities

Module 7: Prepare Yourself for Interviews

• Write your CV and Cover Letter
• Understand the Different Types of Interview Questions
• General Interview Questions
• Competency-Based Interview Questions
• Strengths-Based Interview Questions

Module 8: Negotiate Efficiently

• What is Negotiation?
• Types of Negotiation
• Negotiation Techniques in the Workplace
• Important Negotiation Skills for Workplace Success

Module 9: Get Ready to Return to Work

• Plan for Charges at Home
• Find Solutions for any Caring Responsibilities
• Get into a Return-to-Work Mind-set
• Work Through your Finances

Who should attend this Getting Back into Work Masterclass?

The Getting Back into Work Masterclass is tailored for individuals aiming to re-enter the Workforce after a break or hiatus. This Masterclass is essential for professionals seeking guidance, strategies, and confidence to successfully transition back into their careers. The following individuals can greatly benefit from attending this Masterclass:

• Career Break Returnees
• Redundant Workers
• Early Retirees
• Career Changers
• Former Entrepreneurs
• Freelancers and Contract Workers

Prerequisites of the Getting Back into Work Masterclass

There are no formal prerequisites for this Getting Back into Work Masterclass.

Getting Back into Work Masterclass ​Course Overview

The idea of going back to work after a long period of time away from the workplace can be daunting. There is always a risk of getting left behind, which can disrupt confidence and make the idea of going back to work look intimidating but make your return to work a successful one. You can conquer the fear, and handle it head-on, and now is the time to take the initiative and re-evaluate in which direction your profession or career to go.

In this 1-day training, delegates will gain knowledge of how to tackle the situation when you are going to apply for a new job role completely after a career break. Delegates will attain the understanding of how we can give appropriate answers when employers ask you about ‘why you took time off in the first place’. This course will provide the knowledge of creating a career plan for their better future.

This training will cover various concepts, such as:

• Make a return to work plan
• Remind your experience and achievements
• Managing various kinds of interviews questions
• Identify your skills and knowledge needs to update

At the end of this training, delegates will also understand how to find new job opportunities after a long career break. Delegates will attain the knowledge of how to prepare yourself for interview questions. Delegates will accomplish the understanding of building networks and then utilise them for creating return-to-work introduction and adapting new working environment during this training.

What’s included in this Getting Back into Work Masterclass?

• Getting Back into Work Certificate

Audio Transcription Course

Audio transcription masterclass outline.

Module 1: Introduction to Audio Transcription

• Basics of Transcribing Straight Forward Paragraphs
• Formatting Requirements
• Commonly Misspelt Words
• Different Business Document Formats
• Using Audio Transcription Equipment
• Accurately Producing Business Documentation

Module 2: Transcribing

• Transcribing: A Letter, Memo, and Report
• Changing of Line Spacing

Module 3: Transcribing a Variety of Documents

• Special Marks
• Brackets and Vertical Space
• Routing of Documents
• Display of Text in Columns

Module 4: Transcribing Various Documents from Dictation Comprising

• Hesitations
• Corrections
• Missing Text

Module 5: Transcribing Different Types of Documents as well as Timing

• Enhancing Timing and Audio Transcription Skills to Maximise Speed

Who should attend this Audio Transcription Masterclass Training Course?

The Audio Transcription Masterclass is tailored for individuals interested in honing their audio transcription skills. This masterclass is perfect for beginners and those aiming to become proficient in accurately transcribing spoken content. The following individuals can greatly benefit from attending this masterclass:

• Transcriptionists
• Data-Entry Professionals
• Media and Journalism Professionals
• Virtual Assistants
• Linguistics and Communication Professionals

Prerequisites of the Audio Transcription Masterclass

There are no formal prerequisites for this Audio Transcription Masterclass.

Audio Transcription Masterclass Overview

The Audio Transcription Masterclass is a specialised course designed to equip participants with the skills required for accurate and efficient audio transcription. In the age of digital media and communication, the need for professional transcription services is increasing across various sectors. This course is relevant for individuals looking to develop or enhance their transcription abilities, which are crucial in legal, medical, business, and media fields.

Audio Transcription is a valuable skill in professions where documentation and record-keeping are paramount. This includes legal secretaries, medical transcriptionists, journalists, and administrative assistants. Proficiency in audio transcription ensures accurate representation of spoken words in written format, which is vital for record accuracy, legal compliance, and information dissemination. Mastering this skill is essential for professionals who require fast, precise transcription as part of their job role.

The Knowledge Academy's 1-day Audio Transcription Masterclass provides comprehensive training in transcription techniques, tools, and best practices. The course is designed to enhance listening skills, typing speed, and accuracy. Delegates will engage in practical exercises using real-world audio samples, ensuring they gain hands-on experience. The training also covers the use of transcription software and equipment, preparing participants for a variety of transcription scenarios.

• To develop advanced listening skills for accurate transcription
• To increase typing speed and efficiency while transcribing
• To learn the use of transcription software and tools
• To understand formatting and editing requirements for transcription
• To practice transcribing different types of audio material
• To enhance attention to detail and accuracy in transcription

Delegates completing this masterclass will have a thorough understanding of audio transcription processes and techniques. They will be equipped with the skills to transcribe audio accurately and efficiently, an asset in many professional fields requiring high-quality transcription services.

What’s included in this Audio Transcription Masterclass?

• Audio Transcription Certificate

Journalism Course

Get into journalism training​ course outline.

Module 1: Overview

• What is Journalism?
• Media Functions
• Journalism History

Module 2: Matter of Facts

• Fact Vs Opinion
• News Values and Analysing
• News Elements and Recognising
• Hard News and Soft News
• Writing with Style
• News Story Structure
• News Writing

Module 3: News Gathering and Interviewing

• Compiling a Beat Sheets
• Events Calendar
• Background Research
• Investigative Reporting
• Conducting and Preparing the Interview
• Writing the Interview

Module 4: Feature and Sports Writing

• Introduction to Feature Writing
• Feature Leads, Bodies, and Conclusions
• Planning a Feature Story

Module 5: Sports Writing

• What is Sports Journalism?
• What is Sports Writing in Journalism?
• Types of Sports Stories

Module 6: Matter of Opinion

• What is an Editorial?
• Types of Editorial
• Analysing and Writing an Editorial

Module 7: Headlines Writing and Typography, and Graphics

• Counting Headlines
• Writing Headlines
• Designing a Logo
• Writing Captions

Module 8: Layout, Design, and Writing for Broadcast

• Designing a Font Page
• Analysing Television and Radio News

Who should attend this Get into Journalism Training Course?

The Journalism Course is designed for individuals aspiring to enter the world of journalism. This course is ideal for beginners and those looking to build a strong foundation in journalistic skills, ethics, and practices. The following individuals can greatly benefit from attending this training Course:

• Aspiring Journalists
• Radio Hosts
• Communication Professionals
• Media Enthusiasts

Prerequisites of the Get into Journalism Training Course

There are no formal prerequisites for this Get into Journalism Course

Get into Journalism Training Course Overview

The Journalism Training Course is a comprehensive course designed for aspiring journalists and media professionals. In an era where information is rapidly disseminated and consumed, journalism plays a critical role in shaping public opinion and disseminating news. This course offers essential insights into the core principles, ethics, and practices of journalism, making it relevant for those seeking to enter or excel in this dynamic field.

Journalism is a cornerstone of informed societies, and understanding its fundamentals is crucial for budding journalists, content creators, and media professionals. The course is particularly vital for those aspiring to careers in news reporting, editing, broadcasting, and digital media. Proficiency in journalistic skills ensures the delivery of accurate, timely, and impactful news to the public, upholding the integrity of the media industry.

The Knowledge Academy's 1-day Get into Journalism Course is one of the Personal Development Courses that provides an in-depth understanding of journalism. It covers various aspects such as news gathering, reporting techniques, ethical considerations, and the impact of digital media. The training combines theoretical knowledge with practical exercises, giving delegates a real-world perspective of the journalism landscape.

• To understand the core principles and ethics of journalism
• To learn effective news gathering and reporting techniques
• To develop skills for writing engaging and accurate news stories
• To gain insights into the role of digital media in journalism
• To enhance interview and research skills for journalism
• To understand the legal considerations in journalism

Upon completing this course, delegates will possess a solid foundation in journalism. They will be equipped with the skills and knowledge to start or advance their careers in journalism, contributing to the creation of informed, ethical, and engaging news content.

What’s included in this Get into Journalism Training Course?

• Get Into Journalism Training Certificate

Managing Difficult Conversations Training

Managing difficult conversations training course outline.

Module 1: We Need to Talk

• Delivering Bad or Sad News 
• Dealing with Rude or Disrespectful Behaviour 
• Dealing with Bad Behaviour or Poor Performance
• Saying ‘No’

Module 2: Avoiding Conversation at Own Peril 

• Complaining: Surest Sign of Avoiding
• Why We Love Avoiding Difficult Conversations?

Module 3: Nail the Real Issue

• Finding Out Real Issue 
• Problem or No Problem: Just Think Before You Speak
• Setting Expectations

Module 4: Establishing Your Goal

• Clarify a Productive Goal
• Backup Plan

Module 5: Resist Temptation

• Lose the Urge to Control the Other Person
• Top Tools to Recall: Resisting Unproductive Goals

Module 6: Designing Your ABC Message

• Nuts and Bolts of the ABC Method
• ABCs in Action
• Top Tools to Recall While Designing Your ABC Message

Module 7: Delivering Your ABC Message

• Anticipate Their Reactions
• Unhook Emotionally
• Story of Support
• Setting the Stage
• Top Tools to Recall: Delivering Your ABC Message

Module 8: Remembering That It’s a Talk and Not a Lecture

• First Step in Listening: Shut Up
• Good News: Listening Can Be Learned
• Tools to Become a Better Listener
• Ask Good Questions
• Acknowledge the Other Person
• Clarify If Needed
• Top Tools to Recall: Listen Instead of Lecture

Module 9: Dealing with Defences

• What is Defensiveness Really About?
• Defensiveness: Attempt to Undermine Your Perspective
• What Not to Do?
• Cut Them Some Slack
• Final Caution
• Top Tools to Recall While Dealing with Defences

Module 10: Managing Freak-Outs

• Basic Instincts
• Fight, Flee, or Fold
• Battle Your Basic Instincts
• How Can You Diffuse Talking Time Bombs?
• Top Tools to Recall While Fizzling Out Freak-Outs

Module 11: Tools to Stay Cool

• What to Do if You Can’t Handle Heat?
• Top Tools to Recall for Staying Cool

Module 12: Tell Me More

• Why Do These Techniques Work?
• Top Tools to Recall: Advanced Listening Skills

Module 13: Respond, Do Not React

• Resist the Urge to Respond Defensively
• Learning to Respond Powerfully
• Wrap It Up!
• Top Tools to Recall: Responding Powerfully

Module 14: Ultimate Power Tool

• Being Genuine is Key
• Simple Tools for Relationship Building
• Helpful Hint: The Right Time for Appreciation

Who should attend this Managing Difficult Conversations Training Course?

The Managing Difficult Conversations Training Course is tailored for individuals who want to navigate challenging discussions with confidence and effectiveness. This is one of the Personal Development Courses that is essential for professionals across various roles who encounter tough conversations in the workplace and seek to improve their communication and conflict resolution skills. Many professionals can greatly benefit from attending this course, including:

• Mediators and Conflict Resolution Specialists
• Team Leaders and Project Managers
• Business Owners and Entrepreneurs
• Educators and Counsellors

Prerequisites of the Managing Difficult Conversations Training Course

There are no formal prerequisites for this Managing Difficult Conversations Training Course.

Managing Difficult Conversations Training Course Overview

Managing Difficult Conversations is a critical skill in the professional environment. This course focuses on strategies and techniques for effectively handling challenging interactions. The ability to navigate difficult conversations with tact and confidence is essential for maintaining positive relationships and resolving conflicts constructively.

This Personal Development Training is particularly important for managers, HR professionals, team leaders, and customer service representatives. Professionals in these roles often face situations where difficult conversations are necessary, whether it's addressing performance issues, resolving conflicts, or providing sensitive feedback.

The Knowledge Academy’s 1-day Managing Difficult Conversations Training Course equips delegates with the tools and confidence to handle tough interactions. It covers key aspects such as communication techniques, emotional intelligence, and conflict resolution strategies, ensuring delegates can manage difficult conversations effectively.

• To understand the dynamics of difficult conversations
• To develop effective communication strategies for challenging situations
• To enhance skills in empathy and active listening
• To learn techniques for de-escalating conflict
• To practice providing constructive feedback in sensitive scenarios
• To foster a positive approach to resolving conflicts and misunderstandings

Delegates completing this course will be better equipped to manage difficult conversations in a professional and constructive manner. They will leave with practical skills that enable them to approach challenging interactions with confidence, leading to more effective communication and stronger relationships in the workplace.

What’s included in this Managing Difficult Conversations Training Course?

• Managing Difficult Conversations Certificate

Job Search Course

Job searching masterclass course outline.

• Self-Introspection
• Self-Realisation

Module 2: Job Search Strategies

• What is a Goal?
• What is an Ideal Goal?
• Research Your Options

Module 3: Resume Writing

• What is Resume Writing?
• Elements of a Resume
• How to Deal with Awkward Points on Resume?
• Organising Your Resume
• Format of a Resume

Module 4: Cover Letter

• What is a Cover Letter?
• Features and Elements of a Cover Letter
• Format of a Cover Letter

Module 5: Portfolio

• Need for Portfolio
• Essentials of Portfolio

Module 6: Where to Search

• Online/LinkedIn

Module 7: Interview

·        Preparing for an Interview

Who should attend this Job Searching Masterclass?

The Job Searching Masterclass has been designed to cater to those who wish to enhance their job search tactics and successfully attain the roles they aspire to secure. This comprehensive Masterclass is well-suited for individuals at various stages of their job-seeking journey, encompassing recent graduates and seasoned professionals aiming to smoothly shift their career paths. Those who should consider participating in this Masterclass include:

• Recent Graduates
• Freelancers
• Front-line Staff Members
• C-suite Directors
• Career Transitioners
• Job Seekers

Prerequisites of the Job Searching Masterclass

There are no formal prerequisites for this Job Searching Masterclass.

Job Searching Masterclass​ Course Overview

Searching for a job is very difficult and time-consuming. Job search strategies are continually growing with our new economy and make it necessary for you to keep updated with the changes and adapt procedures to make sure that you do not get left behind.

In Job Searching Masterclass training, delegates will gain knowledge of how to determine their job interests. Delegates will also attain an understanding of how to prepare job search documents. This training will cover various concepts, such as:

• Finding job opportunists
• Researching job opportunists
• Online and offline search
• Applying for a Job

At the end of this training, delegates will understand the basic concepts of self-introspection, self-realisation, self-motivation. Delegates will gain knowledge of different techniques of job searching.

The Knowledge Academy’s Job Searching Masterclass course will provide an understanding of how to prepare documents such as a resume, portfolio and cover letter for interviews.

What’s included in this Job Searching Masterclass?

• Job Searching Masterclass Certificate

Speed Writing Course

Speedwriting masterclass course outline.

• Information Writing
• Speedwriting
• Speaking Books
• Rewriting Information

Module 2: Utilisation of Existing Content

• Public Domain Works
• Private Label Rights

Module 3: Formatting and Editing

• Adding Additional Comments
• Conversion Writing

Module 4: Basic Principles

• Silent Letters and Vowels
• Phonetics and Prefixes
• Use of Subscript and Superscript
• Dictation Passages

Who should attend this Speedwriting Masterclass?

The Speedwriting Masterclass is designed for individuals looking to significantly enhance their writing speed and efficiency. This masterclass is ideal for writers, students, professionals, and anyone seeking to boost their productivity through rapid writing techniques. The following individuals can greatly benefit from attending this Masterclass:

• Copywriters and Content Writers
• Personal Assistants
• Academic Researchers

Prerequisites of the Speedwriting Masterclass

There are no formal prerequisites for this Speedwriting Masterclass.

Speedwriting Masterclass​ Course Overview

Speedwriting is a method of writing very fast and is supposed to be especially helpful for taking notes. One of the benefits of speedwriting is that it utilises standard letters and characters from the alphabet together with common symbols like commas, dashes and periods. The use of common letters and symbols makes it comparatively easy for people to read and understand quickly when compared to other methods.

In this 1-day training, delegates will gain knowledge of the fundamentals of speedwriting. Delegates will also attain an understanding of how to utilise the various symbols and enhance the speed of writing.

• How to write the information?
• How to use the existing content?
• Basic principles of speedwriting

At the end of this training, delegates will understand how to add vowels, prefixes, subscript, superscript and suffixes while writing. Delegates will attain knowledge of how to edit, format and convert the comments.

The Knowledge Academy’s Speedwriting Masterclass course will provide an understanding of how to work on public domain and private label rights.

What’s included in this Speedwriting Masterclass?

• Speedwriting Masterclass Certificate

Proofreading Course

Proofreading masterclass outline.

Module 1: Proofreading and Copyediting

• Introduction to Proofreading
• What is Copyediting?
• Proof-Reader’s Responsibilities
• Discover Industries and Types of Content
• Why and How to Choose a Niche?

Module 2: Common Mechanical Errors and How to Fix Them

• Correct Spelling, Punctuation, and Grammar
• Differences in US and UK English
• Basics of Microsoft Word
• Common Spelling Mistakes
• Academic Proofreading
• Reference and Citation
• Formatting in Microsoft Word

Module 3: Formatting, Proofreader’s Marks, Proofreading Graphics and Art, Industry Terms

• How to Proofread Formatting Errors?
• Error Hotspots
• Proofreading Visual Content
• Proof-Reader’s Marks
• Content Industry Terms

Module 4: How to Use Style Guides and Style Sheets?

• Importance of Style Guides and Sheets
• How to Create and Use a Style Sheet?
• How to Use the Major Style Guides?

Module 5: Proofreading with Editing Programs

• Proofreading Vs Editing
• How to Use Industry Standard Editing Programs?

Module 6: Working with Diverse Content

• Content Creation and Content Marketing
• Proofreading Online and Digital Content
• Proof-Readers and Copy Editors Consistency

Module 7: Proofreading Strategies and Tips

• Read from the End
• Use Online Checking Services
• Focus on Specific Mistakes
• Keep it Consistent

Who should attend this Proofreading Masterclass?

The Proofreading Course is tailored for individuals looking to refine their proofreading skills and ensure error-free written content. This Masterclass is essential for writers, editors, students, and professionals seeking to enhance the quality and accuracy of their written work. Many professionals can greatly benefit from attending this Masterclass, such as:

• Proofreaders

Prerequisites of the Proofreading Masterclass

There are no formal prerequisites for this Proofreading Masterclass.

Proofreading Masterclass Overview

Proofreading is a critical skill in ensuring written content is error-free and polished, regardless of its form or purpose. Proficiency in proofreading is essential for professionals across various industries, including writers, editors, marketers, and business communicators.

Understanding the nuances of proofreading is vital for maintaining the credibility and professionalism of written materials. Professionals aiming to master proofreading should be meticulous, detail-oriented, and possess a keen eye for spotting errors.

The Knowledge Academy's 1-day training provides delegates with comprehensive guidance on effective proofreading techniques, covering grammar, punctuation, spelling, and consistency checks. Through practical exercises and real-world examples, delegates will sharpen their proofreading skills and gain confidence in their ability to produce flawless written content.

• To familiarise delegates with common grammar and punctuation rules
• To teach delegates effective strategies for identifying spelling errors
• To guide delegates in maintaining consistency in writing style and formatting
• To provide practical exercises to reinforce proofreading skills
• To demonstrate techniques for efficiently proofreading various types of documents
• To offer tips for providing constructive feedback on written content

Upon completion of this course, delegates will be equipped with the expertise to meticulously proofread written materials, ensuring accuracy, clarity, and professionalism, thereby enhancing their credibility and effectiveness in their respective roles.

What’s included in this Proofreading Masterclass?

• Proofreading Masterclass Certificate

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +27 800 780004 or Enquire.

Package deals for Personal Development Courses

Our training experts have compiled a range of course packages on a variety of categories in Personal Development Courses, to boost your career. The packages consist of the best possible qualifications with Personal Development Courses, and allows you to purchase multiple courses at a discounted rate.

Team Leader Skills Package

Included courses:.

Presentation Skills Training R17995

Time Management Training R17995

Leadership Skills Training R17995

Effective Communication Skills R17995

Stress Management Course R17995

Total without package:  R89975

Package price:   R53995 (Save R35980)

Customer Service Package

Introduction to Public Relations R16695

Emotional Intelligence Training R17995

Dealing with Difficult People R17995

Exceptional Customer Service Training R17995

Strategic Planning and Thinking Course R17995

Total without package:  R88675

Package price:   R53195 (Save R35480)

Complete Contract Management Package

Contract Management Certification Training R26995

Contract Negotiation Training Course R17995

Report Writing Course R17995

Total without package:  R62985

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Building Business Relationships R17995

Master Diploma in NLP R36995

Total without package:  R72985

Package price:   R43795 (Save R29190)

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