what is the best mobile phone plan for small business

Office Technology | Buyer's Guide

6 Best Business Cell Phone Plans of 2024

Published January 18, 2024

Published Jan 18, 2024

REVIEWED BY: Corey McCraw

WRITTEN BY: Sam Dadofalza

This article is part of a larger series on VoIP .

• 1 Best Business Cell Phone Plans Compared
• 2 Verizon: Best for Mobile Hotspot and Premium Data
• 3 RingCentral: Best for Streamlined Call Distribution
• 4 AT&T: Best for Mobile Security
• 5 Nextiva: Best for Toll-free Calling
• 6 T-Mobile: Best for Global Communications
• 7 Google Voice: Best for Budget-conscious Freelancers
• 8 How We Evaluated the Best Business Cell Phone Plans
• 9 Frequently Asked Questions (FAQs)
• 10 Bottom Line

The best business cell phone plans offer unlimited calls, texts, and mobile data, support remote work via mobile hotspot access, and enable communications with overseas contacts. They provide robust mobile security through proprietary apps for spam call detection and safe browsing. The plans have valuable add-on features such as subscriptions to streaming services and business tools. In this article, we outlined our top picks for business cell phone plans:

• Verizon : Best for mobile hotspot and premium data
• RingCentral : Best for streamlined call distribution
• AT&T : Best for mobile security
• Nextiva : Best for toll-free calling
• T-Mobile : Best for global communications
• Google Voice : Best for budget-conscious freelancers

Best Business Cell Phone Plans Compared

Verizon: best for mobile hotspot & premium data.

What We Liked

• Unlimited calling and texting in the U.S., Canada, and Mexico
• TravelPass offers 24 hours of unlimited talk and text in overseas locations and 2GB of high-speed international data
• Huge discounts on tablets when subscribed to the Unlimited Pro plan

Where It Falls Behind

• Expensive subscription plans, with the entry-level package starting at $70 per line, per month
• Caller ID and personal block list feature are not available in the base-level plan
• Mobile security requires a separate activation fee of $5 per device

Verizon Monthly Pricing*

• Business Unlimited Start 5G: $70 per line for unlimited talk, text, and data, unlimited 5G and 4G LTE data, 5GB of 5G and 4G LTE mobile hotspot data, call filter, and 480p video streaming
• Business Unlimited Plus 5G: $80 per line for 100GB of premium smartphone data and mobile hotspot data, enhanced security features, up to 4K video streaming, and TravelPass for two days (24 hours of unlimited talk and text, 2GB of high-speed international data, and then unlimited data at 3G speeds thereafter)
• Business Unlimited Pro 5G: $85 per line for unlimited premium smartphone data, 200GB of premium mobile hotspot data, TravelPass for four days, and 50% off on tablet plan

*Pay only $35, $45, or $50 per line for the tiered subscription plans when you get five or more lines. Secure $5 savings per month when you sign up for Auto Pay and paper-free billing.

Verizon is our top provider in this list of the best business cell phone plans, offering a generous allotment for mobile hotspot and premium data. This allows on-the-go professionals to have fast access to the internet wherever they are. The provider features 200GB of premium mobile hotspot data in its most expensive plan. While its direct competitor, AT&T, has the same maximum cellular data, Verizon’s mobile throttling speed is more tolerable.

AT&T slows down the speeds to a maximum of 128Kbps when you reach the data usage threshold. Verizon, on the other hand, reduces the speed to 600Kbps for 4G LTE and 5G and 3Mbps for 5G Ultra Wideband. Meanwhile, its premium data has no cap and won’t slow down based on the data used. On top of the excellent data offerings, Verizon has a range of business cell phones for small businesses, carrying top brands like Apple, Samsung, and Google.

The downside of using Verizon is that some of its call filtering features, like caller ID and personal block list, are not available in the entry-level plan. You must upgrade to the second-tier package, which costs $80 per line, monthly, to access those tools. Other business cell phone plans providers have these call filtering capabilities in their base-level subscription packages. You’ll save more with RingCentral , for instance, as it’s priced at $30 per user, per month.

Verizon Features

Block high-risk calls automatically using Verizon’s spam filter. (Source: Verizon )

• Call filter: Screen and block incoming spam calls and those from unwanted numbers. Upgrade to Call Filter Plus to access caller ID for robocall control and total spam protection.
• Business Mobile Secure: Get alerts when a device tries to connect to unsecured Wi-Fi. It protects your phone against phishing and other cybersecurity risks.
• Bring your own device (BYOD) : Verizon allows users to keep their smartphones and numbers when switching to the provider. Simply check your eligibility, bring your smartphone and number, and activate them with one of Verizon’s unlimited business plans.

RingCentral: Best for Streamlined Call Distribution

• Free local and toll-free numbers in all plans
• 99.999% uptime guarantee, which translates to less than six minutes of annual downtime
• Up to 200 video meeting participants
• Only offers up to 200 business texting credits per user
• Phone rentals are only available for those tied to a multi-year contract
• Unlimited storage for files is locked behind the most expensive plan

RingCentral Monthly Pricing*

• Core: $30 per user for unlimited domestic calling, local or toll-free numbers, 100 toll-free minutes, 25 short messaging service (SMS) credits, and multi-level auto-attendant
• Advanced: $35 per user for 1,000 toll-free minutes, 100 SMS credits, advanced call queues, automatic and on-demand call recording, and up to eight-digit phone extensions
• Ultra: $45 per user for 10,000 toll-free minutes, 200 SMS credits, and unlimited storage for files, messaging, and recordings
• Free trial: 14 days

*Save up to 33% by paying annually. Volume discounts for 50-plus users are available.

RingCentral ranks second on our list of the best small business cell phone plans, most suitable for teams wanting to improve call management. Its wide array of voice-over-internet-protocol (VoIP) features route phone calls to team members more efficiently. For one, the multi-level auto-attendant automatically directs calls to the right departments based on the caller’s key presses. Its call queue accommodates up to 25 waiting calls.

The VoIP phone system supports various call routing modes: round-robin, sequential, and simultaneous. Aside from organizing the flow of inbound calls, these distribution methods ensure you won’t miss important customer queries.

Before choosing RingCentral, note that it only provides a maximum of 200 SMS credits per user. If you frequently send texts for marketing or customer service, explore other best cell phone plans businesses use, like Verizon and AT&T , which offer unlimited texting.

RingCentral Features

Get an overview of all your voicemail messages on RingCentral. (Source: RingCentral )

• Visual voicemail: Access and manage your voicemail through RingCentral’s admin portal. Instead of listening to audio files and playing them repeatedly to get the details of the message, read the voicemails. Users have the option to preview, delete, and forward these messages.
• Team huddle: Let team members hold spontaneous virtual meetings that resemble face-to-face, informal huddles. Easily host audio and video conferences where participants come and go as they please.
• Video conferencing: Host virtual meetings for up to 200 participants. If you get the large meeting add-on, your sessions will be able to accommodate a maximum of 500 attendees.

AT&T: Best for Mobile Security

• Unlimited texting from the U.S. to 200+ countries
• All subscription plans feature mobile app security
• Waived activation fees for new customers who buy plans and devices online
• More expensive subscription plans compared to other providers listed here
• 5G+ is available in limited parts of select cities only
• Hotspot data speed slows to a maximum of 128Kbps when your allotted data is consumed

AT&T Monthly Pricing*

• Standard: $70 per line for unlimited talk, text, and data within and between the U.S., Canada, and Mexico, 5G/5G+ access, 5GB of mobile hotspot data, basic ActiveArmor security, and standard-definition video streaming
• Advanced: $80 per line for 100GB of mobile hotspot data, advanced ActiveArmor security, and high-definition 1080p video streaming
• Premium: $90 per line for 200GB mobile hotspot data, high-definition 4K video streaming, and unlimited talk, text, and data in Latin America

*Pay only $40, $45, or $50 for the tiered subscription plans when you get six or more lines. Secure a $10 discount when you sign up for AutoPay and paperless billing.

AT&T is the best cell phone plan for businesses prioritizing the privacy of confidential company information. Among the providers mentioned in this list, it offers the most comprehensive mobile security through the AT&T ActiveArmor app. This app offers spam risk call blocking, safe browsing, public Wi-Fi protection, and identity monitoring. The last one involves tracking the dark web for your personal information.

On top of these key features, you’ll be able to receive data breach alerts, run reverse number lookups, identify unknown caller details, and get information about your Android smartphone if it gets lost or stolen. While AT&T offers excellent mobile security among the best cell phone plans for small businesses listed, its data offering may be a deal-breaker. It slows down the hotspot data to a maximum of 128Kbps when the user hits their data cap.

In contrast, Verizon’s mobile throttling speed is 600Kbps, a more acceptable speed for professionals who need to stay connected. Consider this option if you need internet access when working remotely. The provider offers some valuable mobile security features as well, such as Wi-Fi protection and robocall blocking.

AT&T Features

Turn on data roaming when traveling internationally. (Source: AT&T )

• Video streaming: Watch shows on your smartphone in standard definition, high-definition, or ultra-high definition, depending on your plan. To control data usage, AT&T’s Video Management feature automatically renders streaming video in standard definition.
• International roaming: Call, text, and use mobile data in Latin America with no usage limits. This lets you communicate with colleagues and customers whenever needed, wherever you may be.
• Mobile hotspot: Plug your devices into your hotspot and secure your internet connection instantly. With AT&T’s broad coverage nationwide, you’ll connect and work remotely without the hassle.

Nextiva: Best for Toll-free Calling

• High-definition voice is featured in all subscription plans
• Number porting is free of charge
• Lets users bring their own device
• Only allows a 45-minute duration in video calls
• SMS isn't available in the entry-level plan
• Users must upgrade to the most expensive package to access call recording and voicemail transcription

Nextiva Monthly Pricing*

• Essential: $30.95 per user for free local and toll-free numbers, up to 1,500 toll-free minutes, auto-attendant, and call history
• Professional: $35.95 per user for up to 3,000 toll-free minutes, multi-level auto-attendant, voicemail-to-SMS, and a maximum of 1,000 messages sent and received per user
• Enterprise: $45.95 per user for up to 12,500 toll-free minutes, call recording, a maximum of 2,000 messages sent and received per user, and voicemail transcription

*Save up to 33% by paying annually. Volume discounts are available for more than four users.

Nextiva is included in this list of the best cell phone plans for small businesses, ideal for companies catering to a national client base because of its generous toll-free minute allowance. It offers a maximum of 12,500 toll-free minutes, allowing customers from different parts of the country to reach out to the business without any charge.

The provider’s call management features, specifically the multi-level auto-attendant, call queueing, call park, and five-digit phone extensions, make accommodating several customer queries easier. The threaded conversations, which put all customer interactions from different channels in one interface, help users be more organized in addressing concerns.

One disadvantage you need to know before subscribing to Nextiva is that its video calls only last for 45 minutes. Consider other best cell phone plans for businesses if you frequently go on long video calls for client and team discussions. RingCentral is a good option, as its video meetings have a duration of 24 hours.

Nextiva Features

Set your status on Nextiva to let colleagues know if you’re available for a call. (Source: Nextiva )

• Call recording: Capture phone calls and store the recordings to secure a reliable reference for business deals and agreements. These files may serve as training materials for new customer service representatives in the future.
• Call presence: Know who among colleagues is available for calls. The phone system’s presence displays user status: available, on a call, unavailable (do not disturb), or offline.
• Call pop: See who’s on the other end of the line before answering a call. Refer to the call pop feature to know the customers’ last interaction, account value, and experience score or customer sentiment.

T-Mobile: Best for Global Communications

• Offers valuable productivity tools, like Microsoft 365 license
• Add-ons, like extra high-speed hotspot and high-definition streaming, offer flexibility when users need additional data
• All plans have dedicated customer care services
• Wi-Fi for traveling isn't available in the entry-level plan
• Reverse number lookup tool is only available at the most expensive subscription package
• Netflix subscription is locked behind the Ultimate plan

T-Mobile Monthly Pricing*

• Select: $60 per line for 50GB of premium data, unlimited mobile hotspot with 5GB of data, unlimited international texting and up to 5GB of data in 11 countries, and unlimited calling, texting, and data in Mexico and Canada with up to 5GB of data
• Advanced: $70 per line for 100GB of premium data, unlimited mobile hotspot with 50GB of data, four full-flight Wi-Fi sessions a year, and secure Wi-Fi without additional charge
• Ultimate: $85 per line for unlimited premium data and unlimited mobile hotspot with 100GB of data

*Pay only $25, $30, or $40 per line for the tiered subscription plans when you get six lines.

T-Mobile is our top pick for international communications among the listed small business cell phone plans, given its attractive travel benefits. For one, you’ll have access to in-flight Wi-Fi with streaming on select airlines, namely Alaska, American, Delta, and United. To use the service, you must have your Wi-Fi calling settings enabled. The in-flight solutions cover video streaming, text and picture messaging, visual voicemail, and over-the-top messaging.

On top of that, you have unlimited international texting and data in more than 215 overseas locations. The high-speed data is capped at 5GB per month, and the unlimited data is up to 256Kbps. If you’re traveling to Mexico or Canada, maximize the unlimited talk, text, and data of up to 5GB.

One downside of choosing T-Mobile is that the business cell phone plan has a more expensive subscription when you want to secure unlimited premium data. You must upgrade to its highest-tier package, which costs $85 per line, monthly. Verizon is slightly more affordable at $80 per line.

T-Mobile Features

Block spam calls automatically using T-Mobile’s Scam Shield app. (Source: T-Mobile )

• Microsoft 365 access: Higher T-Mobile plans like the Advanced and Ultimate packages come with a single Microsoft Office license. Access popular productivity tools like Word, Excel, PowerPoint, and collaboration features, such as Microsoft Teams and OneDrive (1TB cloud storage).
• Scam Shield: This feature automatically identifies and prevents spam calls, which may put your security at risk or negatively affect productivity. It features a caller ID that displays callers’ information even on numbers not registered on your contact list. Additionally, it provides a proxy number to keep your real phone number private.
• T-Mobile Tuesdays: Get exclusive access to free offers and attractive deals from different brands on T-Mobile’s app. The perks include prizes and discounts on food, fuel, hotel stays, gadgets, and app subscriptions.

Google Voice: Best for Budget-conscious Freelancers

• Service level agreement (SLA) is offered in all subscription plans
• Offers seamless access to other Google apps, like Calendar and Meet
• Google AI blocks spam calls automatically
• Doesn’t have call recording in the entry-level plan
• Users must subscribe to the most expensive package to access advanced reporting
• Lacks advanced VoIP features other providers offer, like toll-free minutes and call monitoring

Google Voice Monthly Pricing

• Personal: Free for one user, local phone number, unlimited calls and text messages within the United States (U.S.), and voicemail
• Starter: $10 per user for up to 10 users, calls to the U.S., Canada, and most European countries, unlimited text messaging within the U.S., voicemail transcription, and integration with Calendar and Meet
• Standard: $20 per user for unlimited users, multi-level auto-attendant, ring groups, and eDiscovery for calls, voicemails, and text messages
• Premier: $30 per user for unlimited international locations, advanced reporting, and automatic call recording

Google Voice is our top-recommended small business phone plan for budget-conscious freelancers, as it’s the most affordable solution in this list. For only $10, you’ll have unlimited calls within the U.S., Canada, and select European countries and unlimited texts within the U.S. Solopreneurs who only need a second phone number and unlimited domestic calling will benefit from the Personal plan, which is free of charge.

The VoIP provider is likewise an excellent option for freelancers who are already working with other Google products. It seamlessly integrates with Calendar and Meet, so if you need to switch to a longer huddle with colleagues and clients, the video conferencing feature is easily accessible.

But unlike other small business VoIP services , Google Voice doesn’t have advanced VoIP tools like toll-free minutes and call monitoring. RingCentral is your best option if these features are essential to your business communications. It offers up to 10,000 toll-free minutes and call monitoring tools, like whisper, barge, and takeover.

Google Voice Features

Get spam call alerts from Google Voice. (Source: Google Voice )

• Multi-level auto-attendant: Send callers to different departments by letting them choose from a phone menu. Record your greetings using Google Voice’s text-to-speech tool or uploading a professionally recorded audio.
• Enhanced spam protection: The phone system automatically labels spam calls as such using advanced artificial intelligence. On top of this, it marks suspicious text messages on Android and iOS devices.
• Ring groups: Delegate a ring group to a specific Google Voice user. A ring group manager will be able to configure the ring group members, call routing rules, ring duration settings, and working hours.

Manage your VoIP costs better by exploring pay-as-you-go and prepaid VoIP options. Take into account your business and communication priorities as you consider the providers mentioned in our buyer’s guide.

How We Evaluated the Best Business Cell Phone Plans

To assess the providers objectively, we developed a scoring rubric that takes into account companies’ considerations when choosing business cell phone plans. These factors include subscription costs, essential features like unlimited calling, spam call blocking, and international calling, and customer service hours. The popularity of each vendor was likewise a part of our assessment.

Learn how we evaluated the top cell phone plans for business by clicking on the tabs below:

• General Features
• Advanced Features
• Ease of Use
• Customer Support
• Expert Score

20% of Overall Score

To determine if the vendors have an accessible pricing point, we considered the entry-level plan’s fees and the number of subscription packages offered. We assigned higher points to those providing annual and volume discounts and free plans.

25% of Overall Score

The general features we looked at were unlimited calling, call forwarding, and call routing. Similarly, we assessed how robust the third-party integrations are.

The niche features include tools improving security and international communications. We gave more points to those with spam blockers, in-flight texting, and international calling support. Those with video meeting features earned more points as well.

10% of Overall Score

Since not all users are tech-savvy, we considered how easy it is to set up accounts and maximize the features offered by the provider. We checked if the vendors’ proprietary apps’ interfaces are beginner-friendly.

The customer support channels we included in our evaluation were live chat, phone, and email. We considered the schedule of customer service, giving more points to those with 24/7 operations.

15% of Overall Score

The vendors’ standout features and ease of use were part of our expert score. We checked third-party review websites to evaluate their level of popularity among professionals. In addition, we evaluated the feature inclusions for every subscription plan to determine if they provide great value for money.

Frequently Asked Questions (FAQs)

Which is the best cell phone carrier for coverage.

According to the Federal Communications Commission’s national broadband map, AT&T and Verizon have the broadest 4G LTE coverage, covering 56.95% and 55.9% of the country, respectively. Meanwhile, T-Mobile covers 35.3%. AT&T and Verizon are excellent options if you prioritize coverage.

How fast is Verizon’s 4G LTE?

Verizon 4G LTE can accommodate download speeds between 5 and 12Mbps and upload speeds between 2 and 5Mbps.

How do I choose the best cell phone plan?

In a nutshell, these are the factors you must consider when comparing cell phone plans:

• Data and voice coverage: Check the carriers’ coverage maps to see if your business areas are included. Ask contacts as well which providers work well in different locations.
• Device options: If you plan to get a new device, see if your carrier offers your preferred brands and models. Meanwhile, if you plan to stick to your existing phone, ensure your phone plan provider supports BYOD.
• Plan inclusions: Compare the high-speed data limits for each provider’s unlimited data offerings. If you frequently travel for work, check if there’s mobile hotspot access included in the plan. Those traveling overseas should benefit from a package that features international coverage. If you choose VoIP platforms, check if the plan includes a toll-free minute allowance and robust call routing tools.
• Subscription rates: Determine how much you will spend on your mobile plan each month. When comparing quotes, consider the taxes and fees on top of the subscription rates. Note that some providers offer discounts for bulk lines and enrollment in AutoPay and paperless billing. VoIP vendors provide discounted prices for those who choose annual billing.

Bottom Line

Your cell phone plan of choice ultimately depends on your calling and texting habits, travel frequency, and monthly budget. The best providers offer affordable packages, unlimited calling, and essential features like call forwarding and call routing. They offer robust support for remote work and mobile security and make availing new devices easier.

In our evaluation, Verizon reigns supreme over the best business cell phone plans, especially for on-the-go employees who need reliable internet connection wherever they are. With its broad coverage nationwide, premium data offerings, and unlimited talk and text features, you’ll be able to stay connected to your customers and colleagues, regardless of your location.

Visit Verizon

About the Author

Sam Dadofalza

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools. She produced content for the digital marketing campaigns of small businesses from different industries and countries, including the United States, United Kingdom, Singapore, and the Philippines.

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Home > Services > Phone

The 5 Best Business Cell Phone Plans of 2023

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *AutoPay Discount included: -$5/mo. per line. Plus taxes & fees.

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our editorial guidelines and advertising disclosure .

Business.org’s 5 best business cell phone plans

At&t: best full-featured plans.

Looking for a broad choice of bells and whistles? As a telecom behemoth, AT&T has plenty of cell phone features and packages to offer a business—around 20 plan variations, small to large. All plans include free US roaming, unlimited talk, and text messages, as well as unlimited texting outside of the country. Basic features like call forwarding, voicemail, caller ID, call waiting, and conference calling also come standard with all AT&T business cell phone plans, along with bring-your-own-phone support.

AT&T's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change.

Business Unlimited plan prices start at $35 a month per line, and there is a new perk where unlimited data is included in the unlimited talk and text plan. This means there is no need to worry about overages or data caps. 

 AT&T business plans can also accommodate up to 10 lines per account, and they come fully loaded with perks—like Stream Saver. This feature optimizes streaming video on your phone to 480p so you can watch webinars on-the-go without dealing with a blurry picture.

Each plan also includes a decent array of iOS and Android smartphone options and even a few good ol’ flip phones. A 15% military veteran discount can be applied to the Business Unlimited plans, as well as AT&T-owned DIRECTV services (because, again, telecom behemoth).

Users are eligible for a discount if they elect for autopay and paperless billing but this discount is only applied until after two pay periods. We don't know why the discount cannot be applied earlier in the billing process but we do find it frustrating. 

T-Mobile: Best flexible plans

Not sure exactly what you’ll need in a mobile plan besides future adaptability? T-Mobile, the third-largest wireless service in the US, offers four Magenta® for Business plans, all packed with unique features that set T-Mobile apart from the rest. The German-owned company has also earned a reputation for stellar customer service and was the first to eliminate annual contracts (an idea that stuck—none of the plans reviewed on this page require contracts). In April 2018, the company announced its intention to merge with Sprint under the T-Mobile banner.

T-Mobile's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *While using AutoPay.

All of T-Mobile’s Business cell phone plans offer the same basic features:

Unlimited talk and text

Unlimited 5G and 4G LTE data on our network

• Unlimited mobile hotspot
• Scam Shield

Unlimited calling and texting to Mexico & Canada

Unlimited video streaming

In addition, all T-Mobile Business plans include DIGITS, which allows you to access up to five phone numbers on a single device. That means you could answer calls to your work number and your personal number on one device—no more packing two phones in your bag every day. DIGITS also lets you share your phone number across multiple devices, so you can answer on your phone, smartwatch, tablet, or computer.

T-Mobile users with a Business plan can also add the PlusUp add-on and get extra features, like Voicemail to Text, HD streaming, 20 GB of 4G LTE mobile hotspot data, unlimited in-flight Wi-Fi, caller ID, and double the data speed when roaming internationally.

Keep in mind, though, that T-Mobile’s Business plans are available only on plans with two to 13 lines. If you need more than 13 lines, you’ll need to sign up for the 13+ Plan ($285 per month for 13 lines, plus $25 per month for each additional line).

T-Mobile plans also allow bring-your-own-device convenience, or you can buy phones up front with a single payment (there are nearly 40 iOS and Android phones to choose from).

Now that T-Mobile and Sprint have been merged for almost six months, some significant changes have taken effect. T-Mobile’s website is now the only place businesses can sign up for Sprint or T-Mobile business phone accounts.

Sprint still has an active business website for previous users but all new plans will be sold by T-Mobile on its website.

By signing up I agree to the Terms of Use and Privacy Policy .

Verizon: Best growing business plans

Serving over 150 million customers, Verizon isn’t just big, it’s BIG. Such a mobile mammoth might not seem like the obvious choice for a small business, but for what it lacks in a personalized customer service reputation, Verizon more than makes up for by offering every cell phone feature there is, as well as dominant US, and near-dominant global, coverage. Like McDonald’s and Marvel movies, Verizon is everywhere.

Verizon's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *With 4+ lines

While business owners can get business cell phone plans with limited data, we recommend choosing an unlimited plan if you have multiple employees (or do a lot of work via cell phone).

Verizon’s Business Unlimited cell phone plans are scalable from four employees up to and over 40. And with plans starting at just $40 per line, Verizon Business Unlimited plans are an attractive option whether you’re running a tiny company with no expansion plans, a medium-sized business with an eye toward growth, or a large enterprise with heavy cell phone requirements.

Verizon Beyond Unlimited plans also include unlimited mobile hotspot use, though your speeds are limited depending on your plan. Plus, you get unlimited calling and texting to Mexico and Canada—not to mention unlimited calling, texting, and data while in those countries. And naturally, you also get unlimited talk and text as part of your Beyond Unlimited package.

Verizon doesn’t skimp on device choices either. There are nearly 100 iOS and Android phones and tablets available—including the Verizon Jetpack, a mobile hotspot device that can connect 10 devices to its 4G LTE network and an additional five to 3G.

If your company requires truly “unlimited” cell phone service and scalability to grow and is in the position to pay for functionality with frills, Verizon Business Unlimited is the way to go. Bare-bones operations, however, might want to look elsewhere.

Each of our recommendations has its strengths and weaknesses. Sometimes the most difficult part about finding a phone system is determining exactly what you need and don't need. The best place to start is separating your needs between installing a new system, replacing a system or expanding system.

If you are having trouble sorting out exactly what your phone needs are, use this tool to help you understand what the best options are for your unique needs. 

MintMobile: Most affordable plans

We are sure you’ve seen the commercials with Ryan Reynolds talking about this new phone carrier business with a fox logo called Mint Mobile. In fact, a lot of Mint customers were drawn to Mint because of Ryan Reynolds Hollywood looks, but that’s not the only thing Mint has to offer. 

Mint is inexpensive and transparent, compared to other cell phone carriers with hidden fees and seemingly random regulations.

MintMobile's business cell phone plans

Data as of 12/7 /22 . Offers and availability may vary by location and are subject to change.

T hese are the prices for new customers and will last up to three months. After the third month, you are eligible to sign up for a 6- or 12-month contract on one of the tiered plans, all less than $35/mo/user, which is astronomically less than other providers. 

MintMobile is no fuss, and you really do feel like you must be tricking the rest of the world with its pricing. The only issue is that MintMobile is fairly new, launched in 2015, coverage is not completely everywhere. There are still a couple of coverage gaps in the West, namely Utah, Nebraska, Idaho and Nevada. If you are east of the Rocky Mountains, you are good to go!

Teltik: Best perks plans

If you’re a strapped startup, New Jersey’s Teltik can get you up and running on the cheap. Teltik is a reseller service operating on T-Mobile’s 4G LTE network, meaning it can offer the reliability and reach of a giant provider at smaller-company prices. Teltik also has the advantage of being completely US-based, with 24/7 local customer service that’s not outsourced overseas.

Teltik's business cell phone plans

3 more (non-business) cell phone plans reviewed by business.org.

Teltik appears to have a dozen plans, but they’re mostly just variations of the essential plan that offers all the expected basics. Not coincidentally, the features mirror those of T-Mobile, as they’re on the same network.

The most basic plan starts at $20 a month and includes unlimited calling and texting, mobile hotspot service, and unlimited data—with a 2 GB cap on 4G LTE speeds (meaning your speed gets throttled to 128 Kbps if you use more than 2 GB of data in a month). From there, you can upgrade your plan to include more 4G LTE data and more mobile hotspot data. Upgraded plans cost anywhere from $30 to $40 per month, and they all include one cloud-phone VoIP line—perfect for small businesses looking to save on all their telecommunications needs.

One distinctly entertaining feature (pun intended) of Teltik’s business plans? You get unlimited media streaming from over 40 music services (including Spotify, Pandora, and Apple Music) and more than 100 video services (including YouTube, Netflix, and any other channel you can think of). That means you can stream as much TV as you want without it eating into your data. It’s almost as if Teltik doesn’t want you to get any work done.

Another thing you need to know: Teltik doesn’t sell phones. Instead, the company operates on a strict bring-your-own-device basis. Any unlocked phone will work with its network, as will any T-Mobile device, of course. However, you will have to spend $10 plus shipping and handling to buy a new SIM card for each of your devices (unless they’ve already got brand-new, unused T-Mobile SIM cards).

The takeaway

Assess your company’s current cell phone usage, and projected future needs, before diving into any plan. What looks like a great deal could turn out to be more than you actually need—or you may have initially underestimated your business’s cell phone requirements. Also, if your company has both cell phone and regular office phone needs, check into bundling. The larger telecom providers offer both types of phone coverage, and bundling services is an easy way to save money in the long run.

Don’t want to carry around separate phones for work and personal calls? With the right VoIP service, you don’t have to. Check out our favorite business VoIP providers to see which ones offer on-the-go business phone capabilities.

Business cell phone plan FAQs

If you have several employees working outside of the office on a regular basis, desk-bound phones obviously aren’t going to work for them. Some may be only calling and texting while others will be checking email, using GPS navigation, and accessing the internet for work, but a cell phone is a must for employees in the field.

If you’re a one-person operation accountable to only yourself, you could get by with a personal cell plan. Keeping track of multiple employees’ hours, data, and providers, however, would be an extra headache you don’t need. For streamlining and collaboration purposes, a business cell phone plan would be the easier route.

Most of the plans we’ve reviewed here offer unlimited data—domestically, at least—so hitting the data ceiling won’t likely be an issue. But if you want to forecast how much data your business uses every month, providers make data plan estimators available on their websites. Or you could use a third-party calculator app.

BYOD stands for bring your own device . Another common term is BYOP for bring your own phone . These can mean that employees are using their personal phones, tablets, or laptops on their own carrier plans for work or that they’ve put those devices on the company’s plan. The upside? Less expensive than buying devices. The downside? Extra security concerns.

In the annoying absence of Wi-Fi, you can use a cell phone signal to connect a wireless device to the internet by switching on the mobile hotspot option and simply treating it like a Wi-Fi router. For multiple device connections, a dedicated hotspot (such as Verizon’s Jetpack) can provide a faster, and more stable, connection.

Business owners weigh in

Methodology

To find the best business cell phone options, we considered pricing plans, customer support, and data limits. We also looked at the variety of contracts and whether these plans were flexible with discounts. 

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

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Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

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The best small business cell phone plans

Just as one shoe size can’t fit all, there’s no single cell phone plan that will suit every small company. But there are numerous high-quality plans that are worth considering as they strive to meet the needs of different types of businesses. To settle on the best cell phone plan for your business, you first want to figure out what kind of plan best fits your company.

How to choose a plan

Big four basics.

Business owners generally buy and pay for employee cell phones or plans or both when workers spend at least some part of their time off-site. With employees, you may want to track hours and data. In that case, to streamline operation and collaboration, a specialized business cell phone plan might be optimal. Today, more American businesses are accommodating work-at-home schedules that avoid meetings and travel, but note that quarantines and shelter-in-place orders will not last forever, so it’s a good idea to take the entire spectrum of your business activities into account.

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There are numerous factors to reflect on when choosing a cell phone plan for your small company. Here are some major issues you’ll want to consider.

Business design: Is your proposed plan built for businesses and scaled for business customers? If you’re a solopreneur or an extremely small company with just a handful of employees, you may be able to get away with a personal friends-and-family-type plan, as opposed to a bona fide business plan. But once you have more than a couple of employees, start to think bigger about scalabilities such as multiple lines, unlimited options on talk, text, and data, data-only plans for companies that don’t need talk or text, and discounts for more lines or devices.

Network coverage: Consider sound quality, data speeds, coverage, and overall dependability. Make sure the plan you choose has good coverage in the area where your employees are located or are traveling. If your employees travel internationally, choose from plans that have good rates for the target countries. Also, don’t forget about airline coverage and in-flight texting services.

Security:  Some cell phone business plans offer virtual private networks, encryption, and other features to protect your company’s data. That could be quite valuable, as it relieves you of having to research, choose, and pay for additional services.

Hardware: If you need to supply employees with handsets, consider the kinds of phones offered with the plans you’re considering, or whether employees prefer to use their own smartphones.

Hot spot: Some business environments just don’t have usable Wi-Fi, but you can use a cell phone signal to connect a wireless device to the internet with a mobile hotspot. For multiple device connections, look for a dedicated hotspot with a fast, stable, secure connection, as well as other services like call forwarding, voicemail, call hold, analytics, and call queuing.

Data: Business plans should be generous with data, but unlimited is best — unless you really do not need data to conduct business.

Customer service: Count on problems arising, and when they do, you or your employees will want someone reliable to call before customers and clients get restless.

Price: Price is always a factor, and sometimes the cheapest plans offer just the service and features you’re looking for. But for something as critical as your business communications, do not buy on price alone.

Just in case you’re also looking for the best all-around mobile cellular deals, have a look at our survey of the  best cell phone plans of 2020 and our report on the best prepaid cell phone plans . Meantime, below are some of the business-oriented plans available now.

AT&T offers several variations of its Mobility Rate Plans — Mobile Share Plus, Mobile Select Priority Pooled, and Business Unlimited Elite, plus several in between — tailored to your budget for $50, $55, and $85 per line per month. Designed for small- to medium-sized businesses, the Elite plan offers unlimited data, talk, and text for up to 10 devices. The Pooled plan gives employees a data allowance alongside pooled data within a single account. The Plus plan lets you share data across up to 10 or up to 25 business devices. All plans feature unlimited domestic talk and text and unlimited talk from the U.S. to Mexico and Canada, plus unlimited texts from the U.S. to over 120 countries, along with high definition video streaming. The Elite and Pooled plans also feature 5G . Data speeds may slow down with congestion past certain data points.

Verizon markets the Plan for Business, Business Unlimited, the New Verizon Plan, and the Flexible Business Plan specifically for small companies. The Plan for Business starts at $175 per month for up to 25 lines, with data plans ranging from 25GB to 200GB for various prices and topping out at $1,000 per month. All plans include carryover data, safety mode, calling to and from Mexico and Canada, use of your device in Mexico and Canada, and data boost costing $15 per 1GB. With all business plans, you can turn your device into an internet hotspot and send unlimited messages to more than 200 countries worldwide. Additional smartphones cost $15 per month.

Simple Choice for Business by T-Mobile costs $50 per line per month up to $110 per month for up to five lines. You can add $10 per line per month for 6 to 12 lines and up to 2GB of 4G LTE Data. You can call and text from any Wi-Fi connection, as your unused LTE data (up to 20GB) rolls forward for 12 months. The plan features unlimited calling and texting to and from Mexico and Canada, plus you get up to 5GB of data at 4G LTE speeds. If you’re looking for a more streamlined option, T-Mobile Essentials only costs $30 per month per line for four lines. It offers unlimited 3G mobile hotspot data, unlimited talk, text, 2G data in Mexico and Canada, and unlimited texting and flat-rate calling at 20 cents per minute in over 210 countries. An additional 10GB of high-speed 4G LTE mobile hotspot data will cost you $10 a month. For a more robust plan, the Magenta for Business plan is available for two, four, eight, and 12 lines for $60, $40, and $30 per month per line, respectively. It features 5G service, 3GB of 4G LTE hotspot data, plus unlimited 3G data, in-flight texting and data, unlimited data and texting in over 210 countries, and unlimited talk, text, and data in Canada and Mexico. The included Digits program eliminates the need for separate work and personal phones, allowing you to access up to five numbers on one device and use one number across several devices.

RingCentral

RingCentral is a VoIP system that functions extremely well in an office setting. It supports unlimited calling and conferencing toll-free numbers and a customizable caller ID. Functionality is its primary priority; It supports useful features, like texting, online meetings, and faxing. When you use RingCentral, incoming calls go through the same call-routing system as your office phones. It helps make your office number into a portable communication system. You can call, text, and fax from your business number on any mobile device. The service could be used by two users to 1000 and offers four levels: Essentials, Standard, Premium, and Ultimate for $20, $25, $35, and $50, each with a free trial.

Cricket Wireless

Cricket Wireless is a highly-rated and widely-used prepaid wireless service that prides itself on its affordability. It typically costs users from $30 to $60 per month. With Cricket Wireless, users can build their own custom phone plans. If you prefer a more basic plan with talk and text and no data, that’s manageable. You can build off that basic plan by adding data (2GB, 5GB, or unlimited), unlimited talk and text, picture messages, a mobile hotspot, and SD quality video streaming. If you often travel or need international coverage, that’s also manageable. You can add coverage for Canada and Mexico and unlimited text to 37 countries, HD Voice, and Wi-Fi calling from a compatible phone. Data-only plans of 20GB and 40GB are available for $35 and $50 per month, respectively, with Mexico and Canada coverage in the mix.

Republic Wireless

Consider Republic Wireless for your business if you don’t exactly need a phone network, but you do use a significant amount of Wi-Fi. This plan functions more like a virtual network than other cellular providers. The vendor relies on T-Mobile and Sprint networks when Wi-Fi is unavailable. The base plan is incredibly affordable, starting at $15 a month or $150 a year for unlimited talk and text. At this level, Republic Wireless charges $5 per gigabyte of data, up to 15GB. Fortunately, Republic won’t let a person’s bill skyrocket if they start to use too much data; Instead, the company disables data before you stretch past your limit. Using their data plan, users can also opt to make their smartphone a hotspot. One feature we enjoy about Republic is their Extend Home service. This feature allows people to connect their cell phones with their home phone to access contacts, receive calls, or make calls from one direct number using either of their phones.

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We've tried out a lot of tablets here at Digital Trends, from the workhorses for pros to tablets that are made for kids and even seniors -- there's a tablet for every person and every budget. For most people, though, we think Apple's iPad Air is the best overall tablet — especially if you're already invested in the Apple ecosystem. But if you're not an Apple user, that's fine too; there are plenty of other great options that you'll find in this roundup.

There are lots of different types of ring lights, but they all have the same primary purpose -- provide a steady light source that will illuminate your subject, whether that's an object, another person, or yourself. If you need a ring light for your phone, there's also an overwhelming number of options, so to help you out, we've rounded up the best ring lights for phones right here. We're going to take you through our recommendations, their advantages over other ring lights for phones in the market, and our selection process that resulted in our top five choices below.

Whether you're a travel vlogger, a video game streamer, or any other kind of content creator, and you prefer using your phone over a dedicated camera or webcam, then you should check out the best ring lights for phones that we've gathered here. Even if you're only going to use it for your personal photos and videos, it's always better to have nice lighting that will simply make everything look nicer, especially in low-light environments. Not everyone needs a ring light for their phone, but for those who do, read on to determine the one that would be perfect for you. The best ring lights for phones in 2024

Buying the best tablet for business isn’t quite as simple as just buying something from our look at the best tablets. Business users have specific needs which mean they don’t have to worry so much high-end gaming performance or a particularly sharp and speedy display. Instead, it’s mostly about strong number crunching ability, plenty of storage, good cameras for calls, and those kind of responsible considerations.

That’s why we’ve specifically picked out the best tablets for business below. Further down, we’ve also gone into greater depth about how we came to our decisions but rest assured, we’re experts in the field and know exactly what a business user needs from a great tablet. For some of you that may mean one of the best iPads but for others, it means an Android device or even a hybrid laptop/tablet setup.

The Top Small Business Cell Phone Plans

Find out more about the best small business cell phone plans with customer rating, pricing information and frequently asked questions.

Updated on December 21st, 2023

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4.5 out of 5 overall

• Widest U.S. coverage.
• 5G coverage
• Solid network coverage.
• No overages.
• Access to 20M WiFi hotspots.
• Unlimited talk and text.

Business cell phone plans are offered by phone carriers to help small businesses have affordable access to a reliable phone network. Businesses are often eligible for discounts when they add more numbers or opt for additional monthly features.

Best Small Business Phone Systems

Get information on the top business phone systems, including pricing, reviews, and FAQs.

Dec 21, 2023

Why We Chose Verizon, AT&T, and Xfinity Mobile:

Verizon is one of the largest network providers in the United States . With plans for as little as four employees, Verizon offers phone packages suitable for small and large teams. All of Verizon's phone bundles include great unlimited features, including unlimited calling, texting, and data while in Canada and Mexico.

Verizon is ideal for businesses that plan on supplying their employees with handsets . The network provider offers nearly 100 different iOS and Android phones and tablets for teams that are constantly on the go.

All of AT&T's plans offer great unlimited features , including unlimited data and calling in Canada and Mexico, as well as unlimited international texting, domestic calling, and free domestic roaming. AT&T's Business Unlimited Plan comes in three variations: Starter, Performance, and Elite. With all three plans, users also have access to 5G network.

Xfinity Mobile offers a large variety of plans for businesses to choose from , with prices ranging between $30.00 and $240.00 per line. Thanks to its multi-line pricing system, businesses pay less as more lines are added to their plan. Xfinity Mobile also offers 4G LTE and 5G network access, making it great for employees who are always on the move.

Things to Consider When Evaluating Small Business Cell Phone Plans:

• Carefully consider the contract as most plans require business owners to sign up for extended contract periods of one to two years.
• Check coverage and compare it to where your employees live and travel. Some cell companies offer better coverage in rural areas, others offer much less expensive international plans.
• Keeping up with the latest in phone technology could be important to your business, so see how often the contract entitles you to new phones.

Best Business Cell Phone Plans:

How to choose a business cell phone plan:, 1. look at your business's communication needs..

Every business's communication needs will vary. For example, construction companies will require a smartphone with excellent data access for teams that are on the move and working on different sites, while call center teams will only require wireless services and ordinary phones.

International Phone Plans

See our list of top international phone plans, which includes ranking and frequently asked questions.

Sep 19, 2023

Carrier Strengths:

2. choose a plan designed for businesses..

Look for plans with multiple lines and unlimited talk, text, or data options. In addition, your plan should be tailored to fit your specific business. If you won't require talk options, look into business text and email plans.

3. Make good network coverage a priority.

Your plan should have excellent coverage in your area, especially if your business requires strong talk capabilities. Consider sound quality, speed, and network coverage. More importantly, your network coverage should be reliable in urban and remote areas.

Best Network Coverage:

T-Mobile provides the widest network coverage, making it the best fit for businesses that operate in urban areas. Since acquiring Sprint's network in 2020, T-Mobile's network coverage has grown exponentially, narrowly surpassing Verizon's coverage in the U.S.

4. Look for strong security features.

Instead of paying for a separate network security service, look into network providers that include VPNs and encryption with their cell phone plans. Your business's private information is a top priority and with so many open networks, you'll want to ensure your and customer's information is secure.

Best Security Features:

5. purchase hardware..

You can either ask employees to use their own smartphones or you can supply them with hardware. This option should only be considered if your business has off-site teams. Look into the hardware and handsets on offer and compare the plans that offer data and hardware bundles.

Common Cell Phone Plan Offers:

• Reduced costs as the number of lines and devices increase.
• Multiple lines and devices free of charge.
• International coverage.
• Data-only plans.
• Unlimited options for talk, data, and/or text.

More Related Articles:

• Best call tracking software .
• Small business VoIP providers .
• Top business phone systems .

Who has the best small business cell phone plans?

• Xfinity Mobile .
• RingCentral .
• Cricket Wireless .
• Metro PCS .

What is the average cost of small business cell phone plans?

The cheapest business cell phone plans are usually in the $15.00 to $30.00 per month range, while a complete business cell phone package could cost $60.00 or more per line per month.

What carrier has the best small business smartphone plans?

In terms of cost, Republic Wireless has some of the best cheap business phone plans for smartphones. However, Verizon has the best data coverage and features, meaning you can use your smartphone to access emails and business documents almost anywhere.

Who are the best business phone providers?

What is the best business cell phone plan for companies with less than 10 employees.

It really depends on what features your employees need on their phones, but most businesses with 10 employees or less can find an affordable plan that suits them.

How do I know what the best cell phone plan for my small business is?

The best way to find the best small business mobile phone plans is to do a small business cell phone plan comparison. Compare current offers from several providers to find out who can give you the best deal.

Save by Comparing Business Phone Prices

Start your free quote below

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• Business Phone Systems /

The 8 Best Business Cell Phone Plans

• 2. RingCentral
• 7. Net2Phone

How Did We Compare the Best Business Cell Phone Plans?

Our rigorous research reveals that 8×8 offers the best business cell phone plan, scoring an almost perfect 4.7/5 in our overall analysis. Equipped with the most comprehensive list of features , 8×8 offers the mobility you need out of a cell phone plan. RingCentral follows close behind with its formidable inbound communication features and scalability .

In this article, we’ll be exploring the top eight business VoIP plans that are accessible via cell phone. We’ll be focusing on domestic and international minutes, SMS capability, and all the features you’ll be looking for in a cell phone plan. Below you will find an  overview for each contender that is sure to help you decide which VoIP to choose for your team.

Alternatively, get expert recommendations specially made for your team with our free quote comparison tool . Just answer a few questions about your business requirements, and we’ll get you connected with the best VoIP providers that match your business’ needs. They will then contact you with tailored, obligation-free quotes.

1. 8×8: Best Overall Business Cell Phone Plan Provider

8x8 leads the pack with an outstanding overall score of 4.7/5 . Right off the bat, 8x8 offers unlimited domestic minutes from its cheapest (Express) plan, allowing you to connect to anyone within the country. On the next pricing tier (X2), you’ll have unlimited international calls to 14 countries added to your features. This will extend to 48 countries when you upgrade to the X4 plan, giving you smoother communication with your team and clients across the globe.

Scoring the highest in features (4.8/5) , 8x8’s plans include call forwarding and call flip to transfer current calls to another user or another gadget, increasing your mobility while you work. It also offers voicemail-to-text, call queue, and ring groups from its X2 plan and above. Plus, advanced features, like power dialer and predictive dialing are also available on X6 to X8 plans for an additional cost. It’s also worth noting that 8x8 ranks first in  our research for customer support (5/5), security (5/5), and scalability (4.9/5).  

The catch is, 8x8 has a user limit of 10 on its cheapest  plan (Express) . That’s far from Vonage, which offers no user limit across all its pricing tiers. Regardless, 8x8’s user limit will be taken down as you upgrade to the next plan.

Most comprehensive list of features

Up to 500 video conferencing participants per meeting

Extensive customer support channels

Widest range of pricing options

Mediocre customer score

Power dialer, predictive calling, and auto-dialer only available at an additional cost

2. RingCentral: Best for Small to Medium Businesses

RingCentral is our runner-up because it achieved the highest scores for external connections (4.2/5), customer support (5/5), and scalability (4.9/5). More specifically, RingCentral plans have near perfect scalability with over 250 software integrations gearing your smartphone  with the essential tools to help manage businesses.  Because of these reasons, our researchers deemed RingCentral the best for small to medium businesses in our research. 

It provides unlimited domestic minutes across all of its plans and it lets you port your existing number when you switch to RingCentral. Notably, it boasts a splendid list of inbound communication features, including a virtual receptionist , customizable greetings , and hold music .. It also has voicemail-to-text, allowing you to convert your voicemails into text messages. RingCentral also has an SMS functionality, and can integrate with Whatsapp, Facebook, Slack, and Hangouts Chat.  

The disadvantage is that many outbound communication features, like auto dialer and custom call lists, require RingCentral Engage on all plans . Apart from this, it has a 20 user limit on its cheapest, the Essential plan. Luckily, RingCentral becomes unlimited when you upgrade to the Standard plan. If you’re planning to expand your business, Vonage has no user limit across all plans and allows you to choose the features you only want to include on your plan.

Up to 97 CRM integrations and 57 analytics platforms

An array of advanced call features on Premium and Ultimate plans

Some features require RingCentral Engage

Bulk of integrations only available on Premium and Ultimate plans

▶ Read more: The Best Small Business Phone Systems

3. Vonage: Best for Scaling Businesses

Vonage offers a unique proposal, boasting over 50 communication features you can choose to include into your plan. This essentially means you’re building your own plan, only adding and paying for the functionalities you need on your cellphone. This sees it score a high 4.5/5 feature score .

Vonage offers unlimited users and unlimited domestic minutes on every plan. Not to mention, it allows you to port your business number so you can keep your professional and personal calls separated. Another plus is that it offers various call features, such as set caller ID, external video calling, team messaging, and spam prevention . 

That said, the advanced features, like voicemail-to-text and call queue, are only available at an additional cost. These functionalities help you manage incoming calls and are offered free by 8x8 and RingCentral. Another drawback is, Vonage’s call conferencing is limited to three participants. If you plan to use this feature for a large group meeting, you would have to pay an extra fee to increase its capacity to 30 users. Even SMS, a fundamental feature in cell phone plans like Ooma and Net2Phone, requires an additional cost for Vonage users.

Affordable plans

A variety of inbound communication features

Wide customer support channels

Most advanced features cost extra

No 24/7 live support

4. Ooma: Best for Low-Cost 24/7 Support

Ooma’s noteworthy key factor is its excellent customer service (4.4/5 ) alongside very affordable plans. For as low as $19.95 per user, per month, you’ll get 24/7 customer support , giving you fast, reliable assistance whenever you need it.

What’s more, you’ll get unlimited user and domestic minutes across all plans. Ooma is also packed with inbound communication features, such as customizable greetings, voicemail, voicemail-to-text, and virtual receptionist . Plus, it also allows number porting on every plan, so you can keep your business number separated from your personal one on your smartphone. 

However, unlike 8x8 and RingCentral, Ooma lacks management and collaboration features like team messaging and call transcripts to help you supervise and work with your team while you’re on your smartphone. Plus, it’s missing important security features for your cell phone, like user permission and multi-factor authentication .

24/7 live support

Affordable pricing tiers

Limited integration capabilities

Poor security features

Lack of outbound features

5. Nextiva: Best for Flexible Set Up

Scoring 4.3/5 in our research, Nextiva provides unlimited users, unlimited domestic calls, and number porting across all its plans. But what makes it stand out is its flexible set up. Nextiva offers you versatility to work efficiently whether you’re on mobile or in the office.  First, it has an impressive list of inbound communication features, including voicemail, spam prevention, and ring groups, so you won’t miss any important call. Likewise, you can have more mobility with features like call flip and call forwarding that transfer calls to another gadget or another user.  Lastly, it offers a good set of collaboration features like team messaging and task management to help you efficiently work with your team even while on the go. 

Do note that many essential features are missing in some plans, seeing Nextiva earn a mediocre 3.9/5 features score . You only gain access to SMS and call and video conferencing on its Professional and Enterprise plans. Likewise, you can only get voicemail-to-text and call recordings when you upgrade to the Enterprise plan. That’s quite a contrast from 8x8 and Dialpad, which offer these functionalities for free across all pricing tiers. Plus, it lacks advanced outbound communication features, like a power dialer and predictive dialing, which 8x8 offers to help you contact people easier.

Award-winning 24/7 customer support

Real-time system status alerts

Great customer feedback

Below average security features

Limited outbound communication features

▶ Read more: Softphone Apps for Business – Everything You Need To Know

6. GoTo: Best for Low-Price Longevity

Check out GoTo Connect if you want a long-term plan that has good value for your money. For $24 per user, per month, you’ll get unlimited users, unlimited domestic minutes, and number porting . The best part, GoTo offers free international calling to more than 50 countries . In addition to this, you’ll get an integral list of inbound communication features, such as voicemail, voicemail-to-text, and a virtual receptionist . Because of these call features, combined with high-security measures, our researchers also gave GoTo a high 4.4/5 scalability score .

With good value for money (4.3/5) and strong scalability (4.4/5 ), our researchers named GoTo the best for low-cost longevity. This means GoTo is adaptable enough to partner with you from starting your business to scaling globally. In other words, it can evolve as your business expands.

The drawback is that GoTo’s SMS/chat feature can only be used within your organization . It also lacks external live chat integrations, so you won’t be able to chat with customers. On the contrary, 8x8 and RingCentral allow you to send SMSes outside of your team and have chat integrations, like Slack.

Offers great value for money

Very easy to scale

Glowing reputation among users

Smaller variety of features

Few ready-made integrations

No 24/7 user support channels

7. Net2Phone: Best for Low-Cost International Calling

Net2Phone prides itself on being the only VoIP that offers free international calling to more than 40 countries across all of its plans. This means you can freely speak and collaborate with your team across countries without being bound by a time limit or fees.

On top of this, Net2Phone lets you set up virtual phone numbers in over 500 countries and 300 cities. So, if you plan to make waves in Europe, the Americas, or Asia, this VoIP will help you establish your presence without breaking the bank. This is why our researchers rated Ne2Phone the best VoIP for low-cost international calling. 

Net2Phone also offers a bountiful set of inbound features, including customizable greetings and hold music, voicemail, and virtual receptionist . As for outbound communications, you’ll get a set caller ID, call and video conferencing, and SMS/chat across all plans.

The disadvantage is that it’s missing call flip, so you can’t switch from your deskphone to your cell phone while on a call. Also, voicemail-to-text is only available on its highest plan (Office Power). Plus, it only has Slack for live messaging integrations, which is only available on its Office Power plan. If you want a more comprehensive features list, check out 8x8 and RingCentral.

Unlimited minutes to 40+ countries across all plans

99.9% uptime guarantee

Limited software integrations

Lacks call flip, barge, or whisper

Call queue is only available on the highest plan

8. Dialpad: Best for Conversational AI

Dial impressed us with its generous list of inbound and outbound communication features across all plans, scoring 4.4/5 features score . Take advantage of functionalities that boost your work mobility, like call forwarding and call flip that transfer your calls to another gadget or user. More importantly, you’ll find many essential and advanced features like SMS/Chat, power dialer, and spam prevention across all its plans. 

The most impressive thing about Dialpad is its focus on technology — incorporating high-quality conversational AI to decipher and analyze your calls. This is most useful for features like call transcript and voicemail-to-text that allows you to transcribe and record conversations, even while on your cell phone.

Unfortunately, Dialpad falls short on external connections, earning a low integrability score of 2.4/5 . As opposed to 8x8’s 10 live chat integrations, Dialpad only has Slack. Luckily, it has its own SMS/chat and team messaging, so you can still reach your team in an instant.

24/7 reliable customer service

An impressive list of communication features

Stellar customer reviews

Limited external connections

Low scalability

▶ Read more: The Best Cloud Phone Systems for US Businesses

Our team of software researchers compared the top business cell phone plans in the US, analyzing key categories, including the following:

• Price – the plan’s cost and value for your money
• Integrability – the software’s ability to integrate with other platforms, such as Salesforce, Slack, and GSuite
• Features – the tools that define inbound and outbound communications, conversations, management, and collaboration functionalities
• Customer Support – the customer support channels available, such as phoneline, chat, and email
• Customer Score – average consumer review scores across the most trusted review sites: G2, Capterra, Trustpilot, and TrustRadius
• Security – the security measures the vendor enforces to protect your data
• Scalability – an aggregated score that assesses a product’s ability to scale with business growth

As a result, we’ve narrowed it down to the top 8 business cell phone plans in the US, highlighting their benefits and drawbacks.

Once we collect the scores from these key factors, we then calculate the final score of each VoIP plan and rank them based on their overall performance.

While many VoIP systems offer great business cell phone plans, we recommend 8×8 because of its solid overall performance. RingCentral comes in a close second, tying with 8×8 in the final scores (4.7/5) . But the reason why our researchers say 8×8 is the best is because it ranks first across four categories: features, customer support, security, and scalability .

Boasting a robust list of functionalities, 8×8 will give you the high performance and mobility you’re looking for in a cell phone plan. Meanwhile, RingCentral is unrivaled in integrability and excelling in customer support and scalability . While 8×8 provides a generous list of external connections, it’s nowhere near RingCentral’s over 250 software integrations. This brings a lot of convenience, especially when you use a lot of apps on your smartphone.

If you are still undecided about which VoIP to choose for your business, try our free quote comparison tool . All you need to do is take our quick survey, and We will match you up with the best VoIP providers. They will be in touch with obligation-free quotes that are customized to your needs.

▶ Read next: The best office phones for business

• Separate your professional and personal calls
• Achieve work mobility and take calls from anywhere
• Transfer calls to your team when you’re busy
• Protect your privacy by keeping your personal number private

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The 7 Best Business Cell Phone Plans of 2024

When it comes to business phone services , cookie-cutter plans just don’t cut it because it’s impossible to have a one-size-fits-all plan.

But there are so many—possibly several dozen—high-quality plans vying for a slice of your communication budget that choosing the right one for your business might seem like a tall order.

To choose the right business cell phone plan for your business, you first need to determine what your needs are; then you’ll need to choose a plan that meets those needs. And that’s where this post comes in.

We’ve done the hard work for you by researching the highest-quality business phone plans and narrowed your choices down from several dozen possible options to the seven absolute best.

In this post, we’ll explore these seven options, suggest possible use cases, dissect pricing, and discuss the pros and cons of each plan.

Best Business Cell Phone Plans

1. ringcentral, best overall business phone plans on a unified communications platform..

RingCentral is a full-featured unified communications platform that offers VoIP and small business phone plans. The system functions extremely well in an office setting, boasting such features as unlimited calling and conferencing, customized caller IDs, text messaging, faxing, online meetings, and toll-free numbers .

RingCentral routes incoming calls through the same call-routing system used by your office phones. This turns your office phone into a portable communication system that can be used with any RingCentral-supported device.

In other words, you and your employees can send texts, faxes, as well as make and receive calls with your business number from your smartphone, tablet, or desktop computer. All you need is to install the top-rated RingCentral app.

This flexibility is good news for businesses with a BYOD (Bring Your Own Device) policy as it allows your employees to switch seamlessly from their mobile devices to their desktops when making or receiving calls.

RingCentral also allows you to rent business hardware—such as headsets or desk phones—for as little as $3.99/device/month. Whether you have 2 users or 1,000, RingCentral has a plan for you. And there are tons of features for customization and third-party integrations.

RingCentral’s plans start at $29.99/user/month ($19.99/user/month with annual billing) after the free trial on which you get 50 free minutes of domestic calls per user for five users and two desk phones.

The Essentials plan only supports up to 20 users. But the higher-tier plans allow unlimited users plus the ability to host video conferences with up to 200 participants. All plans come with voicemail-to-text, unlimited calling and texting, and an auto-attendant.

• Apps for smartphones, tablets, and desktop computers
• Cheaper than traditional carriers
• Supports video conferencing for up to 200 attendees
• Advanced functionality is only available on the premium plans
• Might be overkill for smaller teams

2. T-Mobile

Best business phone plans for flexibility..

T-Mobile became the second-largest carrier in the US by subscriber count after it acquired Sprint in 2020.

The acquisition also increased its coverage; T-Mobile now offers wider 5G coverage than other major carriers, although this is limited to major cities. Also, 4G coverage still lags behind AT&T and Verizon and rural areas have spotty 4G coverage at best.

T-Mobile may be widely known for its consumer-friendly plans, but it also boasts an extensive library of business offerings for companies and organizations of all types and sizes.

Its low-cost plans support local and international teams pretty well, and with in-flight WiFi, you and your employees can stay productive while traveling, too. You can access your voicemail, text, or finish business projects while traveling anywhere in the world.

Opting for the T-Mobile Magenta or Unlimited plan gets you a free subscription to Microsoft 365 , allowing your team to collaborate in real-time on documents, spreadsheets, and presentations. Plus, you get a company intranet, email program, and project collaboration tools.

T-Mobile also provides users with unlimited 2G data and texting in at least 210 countries, keeping your teams connected anywhere they may go.

Small businesses that need between 2 to 12 lines may opt for the Business Unlimited Select plan which is priced between $45/line/month (for 2 lines) and $25/line/month (for 6 or more lines). This plan gives you 5G support; unlimited calling, texting, and data in Canada and Mexico; and 5GB of high-speed mobile hotspot data.

For $30 – $60 per liner per month, you can get the Business Unlimited Advanced plan. This plan is ideal for businesses with employees that do a lot of air travel and need access to Microsoft tools and apps.

It includes 40GB of high-speed hotspot data, a free subscription to Microsoft 365, 5GB of high-speed data in Canada and Mexico, and one hour of Gogo in-flight WiFi.

Lastly, if you want it all at a reasonable price, then you might want to consider the Business Unlimited Ultimate plan which costs $40 – $70 per line per month. This plan gives you unlimited premium data, 100GB of mobile hotspot, and Microsoft 365 in addition to unlimited text, talk, and data (5G inclusive).

With this plan, you also get 4K UHD streaming, unlimited in-flight WiFi, and data in 210 countries that is twice as fast as the other T-Mobile business plans.

• In-flight data is free on select airlines
• Improved 5G coverage after the acquisition of Sprint
• Allows the use of multiple lines on a single device
• The limited plans are restrictive
• Free international texting is limited to 2G
• Coverage is spotty in rural areas

Best Unlimited Business Cell Phone Plans.

Of all major carriers, Verizon has the widest coverage , which means that most of your employees will be covered wherever they may be. It offers cell phone, landline, internet, and VoIP plans for businesses on devices purchased from Verizon or compatible devices purchased elsewhere.

With their three Business Unlimited Plans, finding the perfect plan for your business is easy. All plans feature unlimited talk, text, and data. Where the plans differ is in support for 5G, tablet use, and mobile hotspot. The plans also require at least five users since they’re for business and not personal or family use.

To use Verizon VoIP, you only have to download the mobile and desktop app on any compatible device.

Verizon’s plans for small businesses include the Verizon Plan for Business, the Flexible Business Plan, Business Unlimited, and the New Verizon Plan. All plans include safety mode, carryover data, calling to and from Canada and Mexico, use of your device in Canada and Mexico, and data at $15 per GB.

All plans also allow you to turn your device into an internet hotspot and send unlimited messages to recipients in over 200 countries.

And finally, the Verizon Plus and Pro plans come with a security bundle that offers premium protection for your employees, data, and devices. In addition to mobile endpoint security, they also feature WiFi protection, mobile device management, and tech support.

Verizon Business Unlimited plans start at $30 per line per month and they all offer unlimited talk, text, and 4G and 5G data. The Plus and Pro plans feature guaranteed speeds during peak hours for up to 120 GB per month, and an unlimited mobile hotspot with reduced speeds after 60 GB.

• Offers unlimited calling in Canada and Mexico
• Solid national coverage
• Flexible pricing plans
• Device selection can be overwhelming
• Might be excessive for small teams
• The costs of international calling quickly add up

Best Full-featured Business Cell Phone Plans.

Like every other major carrier, AT&T provides cell phones, landlines, and internet services to businesses. But AT&T also offers the largest variety of plans among the major carriers . This flexibility allows you to potentially lower your monthly costs by customizing your setup.

For example, on some plans, you may experience slower speeds during peak hours, while other plans offer guaranteed 5G speeds up to a certain amount of data. With pooled plans, you can share data among your employees, which is a great option for teams with varying needs.

After T-Mobile acquired Sprint, AT&T became the third-largest carrier by subscriber count. But it remains well-established as an enterprise provider, offering four enterprise plans to its customers. It is also the backbone of the FirstNet network, a network optimized for first responders.

There are several variations of AT&T’s Mobility Rate Plans—Mobile Share Plus, Mobile Select Priority Pooled, and Business Unlimited Elite, including several others in between. The plans are all tailored to your budget, being available at different price points.

The Elite plan offers unlimited talk, text, and data for up to 10 devices. The Pooled plan gives each employee a data allowance plus access to pooled data in a single account. The Plus plan lets you share data with 10 – 25 different business devices.

On all plans, you get unlimited talk and text within the country and unlimited talk from the US to Canada and Mexico, plus unlimited texting to over 120 countries and HD video streaming. On the Elite and Pooled plans, you get 5G, although data speeds may slow down during peak hours.

AT&T’s Business Unlimited Elite plan is priced at $65/line/month; the Mobile Select Pooled plan starts at $35/line/month; the Mobile Share Plus plan starts at $50/line/month; and the AT&T Business 4GB starts at $50/line/month.

• Impressive coverage
• Data plans rollover
• The wide variety of plans offers flexibility
• Hardware selection can be improved
• Some plans get quite expensive
• Slower speeds can occur at any time

5. Google Voice

Best free business phone plans for small teams and solopreneurs..

Google Voice is a virtual phone number service that lets you make and receive calls on your existing phone or desktop. Getting started is as simple as owning a Google account; with that, you get basic calling & texting, a new local business number, and voicemail.

On the paid plans, you get mobile apps, integration with Google Calendar, and voicemail transcription. You can also set up custom greetings, an optional special announcement that cannot be skipped, custom working hours, menu prompts, and rules for call routing. And you can transfer callers to an extension, a submenu, or voicemail.

Pricing starts at only $10/user but for small teams in need of a free solution, Google Voice is an excellent choice. The apps are supported on any mobile device, eliminating the need to buy any new hardware or pay monthly to call or text anyone anywhere in the US.

The free plan gives you a business phone number and lets you make unlimited calls and send unlimited text messages to any number in the US and Canada.

The paid plans range from $10/user/month to $30/user/month and at the very basic level give you unlimited domestic calls and SMS, mobile apps for Android and iOS devices, and voicemail transcripts.

Other advanced features on higher-tier plans include a multi-level auto attendant, compatibility with desk phones, ring groups, advanced reporting, and the ability to add employees in unlimited international locations.

• Serviceable free version
• Unlimited national calling and texting
• Free local business phone number in most US cities
• Requires an existing personal device
• Features are limited

6. Grasshopper

Best business cell phone plans for small teams needing call routing capabilities..

Grasshopper is a virtual phone system that provides small businesses with VoIP features like unlimited calling between the US and Canada and virtual receptionists.

Just by installing Grasshopper’s user-friendly mobile apps, you can turn any smartphone into a business phone. The apps are available for Android and iOS and allow you and your employees to read text messages, listen to voicemails, or answer calls.

Instead of charging per user, Grasshopper lets you add extensions to your business number . This means that you can route incoming calls to unlimited devices. It’s an effective way to connect several employees without burning a hole in your pocket.

Features like an automated attendant and simultaneous call handling mean that your callers never get a busy signal. Instead, they are greeted with a custom greeting set by you before being transferred to an extension, including an optional self-service extension.

Additionally, this business VoIP system provides you with a virtual phone number and call answering rules that make call forwarding to other devices easy. Small businesses can stay competitive without spending a fortune on expensive business phone systems or hardware since Grasshopper hosts all the data and hardware.

Setting up the system is as simple as installing an app on your mobile or desktop device ; when customers call your business phone number, the call is routed to your preferred device. You never have to give out a personal phone again.

Even better, all calls to your Grasshopper phone number will be marked as business calls, so you’ll always be able to tell a business call apart from a personal one. Grasshopper is a great RingCentral alternative for entrepreneurs and solopreneurs with tight budgets.

Grasshopper pricing starts at $29/month for one phone number and up to three extensions . The most expensive package—priced at $89/month—gives you unlimited extensions and allows you to add dozens of employees and devices.

• Affordably priced
• Provides automated voicemail transcripts
• Intuitive mobile apps
• Might be a bit expensive for solo workers
• Bigger teams might require more advanced functionality
• No support for video calling

Best Value Business Phone Plans.

An authorized reseller of T-Mobile’s business plans , Teltik’s plans include unlimited calls to and from Canada and unlimited domestic roaming. You also get unlimited music and video streaming from select providers that don't count against your data cap, mobile hotspot, visual voicemail, WiFi calling, and roll-over data on qualifying plans.

On your first order with Teltik, you get free access to a PBX cloud phone system , which will give you a new business phone number that works on mobile, desktop, and office phones.

The PBX also includes other features like a customized virtual receptionist to greet your callers and present them with options, call-routing capabilities, simple voicemail management, and many other features.

Since Teltik is an authorized T-Mobile reseller, great coverage is guaranteed. Plus, you also get an international calling plan and Smart Voicemail.

For as low as $20 a month, you can get one of Teltik’s plans with unlimited talk, text, and data. There are no hidden fees, contracts, data overages, or rate increases.

• Excellent coverage
• The Smart Voicemail feature is fantastic
• No number porting, even from T-Mobile

How to Choose a Business Cell Phone Plan

To choose the right business cell phone plan for your organization, you must consider how the cell phones will be used.

Cell phones may be awesome for mobility but there are some trade-offs. If you own a buying business or manage a sales team, then mobility should be paramount in your buying decision.

But if you run an office with largely stationary employees that spend a lot of time on the phone with clients (such as a law firm or an investment firm), then mobility isn’t a key factor. In fact, cell phones might present some issues with call quality that will cause you to miss out on the nuances of speech and interaction.

So, it is important to approach this decision as carefully as possible.

1. Research Your Company’s Calling Habits

The best way to approach this is to pull some copies of past phone bills to get accurate insight into your company’s calling patterns.

Are most of your calls local or international? Would data and texting be useful to your organization? Asking yourself questions like this will help clarify your thinking around the features you need and those that are merely nice to have.

2. Outfit Your Key Employees

It’s unlikely that all your employees will need corporate cell phones for their day-to-day work. So, it makes sense to identify those key employees that truly need a cell phone to function.

Senior management usually requires cell phones so that they can stay in touch in case of emergencies. And salespeople also need them for the sake of mobility.

3. Assess the Mobility Needs of Each Team Member

You also need to assess the mobility needs of each team member. People that spend a lot of time away from the office obviously need cell phones. But those who hardly ever leave the office to do their work might be better served by a desk phone.

Likewise, it doesn’t make sense for salespeople to have both a desk phone and a cell phone as they’ll get the most use out of a cell phone and not much use out of the desk phone.

Armed with the knowledge of the needs of your team, you’ll be able to choose a plan that accommodates everyone’s talk, text, and data needs, and you may even be able to get a discount on the phones themselves.

4. Find a Service Provider

Compare cell phone providers in your area, contrasting their plans, network coverage, range of services, contracts, prepaid plans, unlimited plans, and so on.

If you often have to communicate across the country, then a national carrier like AT&T or Verizon might be your best bet. But if your communication is mostly local, you can opt for a lower-priced local provider.

You’ll also want to check coverage maps and ensure that the provider covers areas in which you’ll need the service the most.

If the provider offers great coverage in your home region but sparse coverage in other cities where you’ll be spending a fair amount of time with clients, then you might get slammed with extra roaming charges for calls to those areas.

5. Pay Special Attention to Security

If you work with sensitive data, then security should be a major concern to you, especially with the preponderance of data breaches these days. A study of Fortune 1000 companies recently revealed that telecommunications companies are the most vulnerable industry to a data breach.

Ideally, you want a provider that allows you to remotely wipe all data from a lost or misplaced company device.

6. Understand That There Might Be Room for Negotiation

Finally, you should know that there might be some room for negotiation when it comes to small business phone plans. You might be able to get a better deal on your plan and equipment than the pricing table shows if you contact the vendors.

And remember: a cell phone plan is just a contract, not a lifelong commitment. So, towards the end of your contract, it makes sense to shop around again to see if you can find a better deal.

You might even be able to negotiate a better deal with your current provider if you can prove that you can get a better deal elsewhere. There’s no harm in trying.

Small Business Phone Plans FAQ

The EIN (Employer Identification Number), sometimes referred to as a Tax Identification Number (TIN), is widely accepted as an alternative to the SSN (Social Security Number) for many business-related transactions, and this includes the purchase of cell phones.

The cheapest plans will generally run you between $15 – 30/month, while a complete business cell phone package may cost as much as $60/line/month or even more. 

This is a largely subjective matter as different businesses have different needs. That being said, Verizon does offer some of the best phone packages for small businesses, even for teams with as few as four employees. You get unlimited calling, texting, and data in Canada and Mexico as well as in the US.  It’s also a great option if you plan on issuing company devices to your employees as it offers a broad selection of nearly 100 different Android and iOS phones and tablets for itinerant teams. 

Quick Best Business Cell Phone Comparison

Staying connected in and out of the office is vital. VoIP and cellular phone plans don’t limit you to certain device brands or cost you an arm and a leg to implement. They allow your employees to bring personal devices, and you can mix and match plans to suit your peculiar needs while taking advantage of call management features.

The best plans allow you to customize packages according to your employees’ data requirements and location while staying flexible and affordable.

And, though Verizon offers stellar business cell phone plans and services, you might be better served by a VoIP caller like RingCentral. So, here are our recommendations:

• For small teams , try Grasshopper .
• The best free solution , albeit with limited features, is Google Voice . But it also offers some really good paid plans, too.
• If you want all the features you can get, RingCentral is a unified communications platform with all the bells and whistles .
• And Verizon boasts the best unlimited cell phone plans on the market.

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

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The Best Cell Phone Plans

By Rob Pegoraro

If you haven’t looked at what your cell phone bill might be under a new plan or on a new service, you should check now. In recent years prices have come down and data allocations have gone up, especially among the dozens of smaller carriers reselling services from the big three. But as always, most deals come with a catch.

There isn’t one carrier or plan that we can recommend for everyone, but T-Mobile’s Magenta plan is best for unlimited data, and AT&T’s Unlimited Extra plan offers the most comprehensive coverage. We also have picks for people with more specific needs.

The research

Why you should trust us, how we picked, what’s the deal with 5g, best for the most data: t-mobile magenta/go5g, coverage first: at&t, multiple-line plans: consumer cellular or google fi, the cheapest plan: mint mobile, how to determine which network has the best coverage for you, how much data do you need, should you buy postpaid, prepaid, or resold service, what to look forward to, the competition.

I’ve covered the wireless industry since the late 1990s . I’ve tested smartphones and cell phone plans from all the major carriers—the historic foursome of AT&T, Sprint, T-Mobile, and Verizon, plus Nextel before then—for the Washington Post, USA Today, CNN Money, Discovery News, VentureBeat, and others, and I now cover tech and telecom issues for Fast Company, PCMag, and other sites, including trade publications like Light Reading and FierceTelecom. And in July 2021, I put in more than a thousand miles of drive testing from Baltimore to Atlanta for PCMag’s Fastest Mobile Networks project, following that with almost 1,700 more miles of drive testing in the 2022 edition of that project.

We limited this guide to the most widely used national options—starting with the three biggest nationwide carriers and their prepaid services and subsidiaries, and then adding services that have ranked high in surveys conducted by sites and organizations such as PCMag , the American Customer Satisfaction Index , and J.D. Power .

We excluded contenders available only in parts of the US, including the regional carrier U.S. Cellular and the resold services of cable firms such as Comcast and Spectrum, which require subscriptions to their residential broadband to get their advertised pricing or to sign up at all. Last, we cut prepaid services that required separate purchases of data, texts, or voice minutes to meet any of our monthly usage quotas.

That process left us with the following services to assess:

• AT&T Wireless , its prepaid program , and its prepaid brand Cricket Wireless
• T-Mobile , its prepaid option , its Metro by T-Mobile brand, and Mint Mobile , a T-Mobile reseller that T-Mobile is now buying
• Verizon Wireless , its self-branded prepaid offering, its prepaid brand Visible , TracFone (a reseller that Verizon bought in November 2021 ), and TracFone’s Straight Talk brand
• Boost Mobile , formerly a Sprint prepaid brand and now Dish Network’s T-Mobile reseller
• Consumer Cellular , an AT&T reseller
• Google Fi , a Google service based on resold coverage from T-Mobile

We calculated the cost of three typical bundles of smartphone service for every provider: moderate use at 3 GB of data; a for-most-people scenario requiring unlimited data for the phone but with no more than 3 GB of mobile hotspot use; and a heavy-use case with unlimited on-phone data plus 10 GB of mobile hotspot use. These totals are higher than in previous editions of this guide because typical data usage has gone up substantially: Circana analyst Brad Akyuz told us that the firm’s research showed US median smartphone cellular data usage in the second quarter of 2023 had hit 10.8 GB per month, with average use (skewed by extreme cases) at 17.9 GB.

The wireless industry has found so many ways to interpret “unlimited” that we’ve had to think about what “unlimited” means. Some unlimited plans offer no “priority data,” so your connection can slow down because of network congestion even if you haven’t used much data yourself. Other plans advise that service may get slower above a preset threshold of used data—often without defining those slower speeds. Some of these asterisked unlimited plans represent good values for all but the most intensive users. But we do require at least 25 GB of full-speed data per line in the for-most-people scenario (“full-speed” meaning no restrictions on what parts of a carrier’s 5G network you can use) and 50 GB per line in the heavy-use scenario.

We also require unlimited messages and voice minutes, but almost all services now offer that.

Network reliability and speed

A wireless network’s coverage and performance usually vary considerably by location, and they also change over time. To get the most balanced picture possible of the big three carriers (and the services that resell their networks), we consulted independently conducted surveys of wireless-network coverage and performance from Opensignal , PCMag , and RootMetrics . In our view, consistently good performance in the places where most people live, work, and visit was a higher priority than exceptionally fast download speeds if the coverage to access those speeds was spotty.

Hotspot policy

Our cost estimates assumed that anybody who wanted to use their phone’s mobile-hotspot feature to share their LTE or 5G bandwidth for any sustained period wanted to do so at its full speed. We assumed that most people wouldn’t use up more than 3 GB of data per month with this feature, but we also included an intensive scenario that assumed up to 10 GB a month in mobile-hotspot use.

Discount possibilities

In addition, we crunched those same numbers for shared-use plans for two and four lines, because many Wirecutter readers have asked to see comparisons of family pricing.

If a plan offered a lower rate for enabling autopay or paying for a year in advance, or if it included loyalty discounts that cut your bill over time (as Verizon Prepaid has offered since 2020), we factored in those options. We did not, however, count deals that required trading in a phone or porting over a number.

Cell providers have spent the past few years transitioning from 4G (or LTE, for Long Term Evolution) service toward the 5G standard—and talking endlessly about how great 5G is. The reality is that 5G can be immensely faster, but its performance depends on which frequency band it runs on, whether your carrier has deployed 5G on one of the faster bands, and whether you’re in a spot where your carrier’s 5G network reaches you on one of the faster bands.

Think of a layer cake: The bottom layer is low-band 5G, which resides on the same frequencies as LTE and isn’t much faster but offers about the same coverage. Mid-band 5G, on higher frequencies that yield faster speeds with somewhat reduced coverage, is the middle layer. Millimeter-wave 5G, on frequencies that nobody tried to use for wireless service until 5G’s advent, delivers extremely fast speeds over extremely short ranges, making it the tiny top layer of the cake that almost nobody gets to eat at a wedding.

In fewer words: You may find that the most widely available form of 5G at your carrier doesn’t offer speeds much faster than 4G.

You can read more about the transition to 5G and how it all works in our explainer .

T-Mobile Magenta

More data for streaming and downloading.

If more data is more important to you than coverage in non-metropolitan areas, the Magenta plan offers a great price for unlimited data on a strong network. Plus, T-Mobile has the best 5G service and international plans.

Buying Options

If data is your priority—meaning, you want a fast network connection that you can use to download and upload in volume—consider the T-Mobile Magenta plan. T-Mobile’s primary unlimited-data offering represents a better value proposition for most people’s needs than AT&T’s or Verizon’s comparable plan, and the carrier’s rollout of 5G has made an already good network considerably better in a steadily expanding share of the country.

Magenta is the best unlimited-data plan based on price alone. Magenta costs $70 a month for unlimited on-phone data. Translation: T-Mobile says you have to exceed 100 GB of data before it might slow your connection to ease network congestion. That’s double the allotment on AT&T’s comparable plan, which costs $5 more, but less than the unlimited priority-data allocation on Verizon’s closest equivalent, which costs $10 more. At both competitors, those rates don’t include the taxes and fees that T-Mobile folds into its advertised rate. (Two lines of Magenta cost $60 each, and four run $35 each.) You can use only 5 GB of that data for mobile-hotspot sharing, which is less than what the competition offers on slightly more expensive plans, but it’s also more than enough for occasional use.

If you’re 55 or older, T-Mobile has discounts  that make this carrier an even better choice, slashing the cost of Magenta to $50 for one line and $35 each for two, three, or four lines.

T-Mobile has the best 5G coverage. All the data allotment in the world is unhelpful if the connection is too slow to use, but T-Mobile’s network has jumped ahead of the pack, in part because of its 5G frequencies. T-Mobile’s mid-band spectrum offering provides impressively fast 5G with better coverage than the almost-as-speedy C-band and much faster but far shorter-range millimeter-wave of AT&T and Verizon. This mid-band 5G, which T-Mobile markets as Ultra Capacity 5G, is much speedier than the low-band 5G that fills out its network and constitutes the most widely available form of 5G among its competitors.

The difference has become increasingly obvious in third-party tests, as well as in our own evaluations of Wi-Fi hotspots from the big three carriers .

Opensignal’s crowdsourced 5G-specific tests from July 2023 showed a significant advantage for T-Mobile (outlined in the table below), more than double Verizon’s and AT&T’s download averages; in addition, T-Mobile’s 5G was available more than half the time, compared with just over 20% for AT&T and under 10% for Verizon. Ookla’s Speedtest showed comparable leads in Q3 2023 for T-Mobile in median download speeds (163.59 megabits per second versus 75.68 Mbps on Verizon and 72.64 Mbps on AT&T) and 5G-only median download speeds (221.57 Mbps, with Verizon at 153.79 Mbps and AT&T at 101.55 Mbps).

PCMag gave T-Mobile its first-ever fastest mobile network ranking in 2021 . The carrier maintained its position as the best mobile network in 2022 . And RootMetrics’s latest drive-testing-based State of the Mobile Union report , for the first half of 2023, found T-Mobile to have the fastest median download speeds: 213.2 Mbps, almost triple Verizon’s 77.9 Mbps and AT&T’s 77.3 Mbps. But RootMetrics gave top overall honors to AT&T for offering more consistent service outside urban areas.

AT&T and Verizon each launched faster 5G service on C-band frequencies in January 2022 and have since taken this midband coverage nationwide past relatively small launch areas (just eight for AT&T [PDF] and 46 mostly urban markets for Verizon ), T-Mobile’s advantage has persisted.

Magenta offers the best bonuses for frequent travelers. Magenta includes international roaming, and although it’s limited to speeds around 256 Kbps, I’ve found it to be more than adequate for email and basic browsing. You also get free texting, 25¢-per-minute calling, and the ability to use your phone in Canada or Mexico with no roaming charges for up to 5 GB a month, even on 5G. And it includes an hour of free in-flight Wi-Fi—and full-flight connectivity four times a year—on your phone on Alaska Airlines, American Airlines, Delta Air Lines, and United Airlines.

T-Mobile also offers four higher-end unlimited plans, but Magenta is best for most people. Go5G costs $75 for a single line, $65 each for two lines, or $45 each for four lines, and it triples the hotspot allocation to 15 GB. It also doubles the high-speed roaming cap in Canada and Mexico to 10 GB. Magenta Max ($85 for one line, $70 each for two lines, $43 each for four lines) provides only 5 GB of high-speed international roaming, but that’s in all of the 215-plus countries where T-Mobile offers its free-but-slow roaming; Magenta Max also offers unlimited priority data, 4K UHD streaming video, and a full 40 GB of mobile-hotspot use. The Go5G Plus plan offers 50 GB of mobile hotspot and bundles Netflix and Apple TV+ for $90 on one line, $75 each on two lines, or $55 each on four lines. People who were already set on watching those streaming services might find that Go5G Plus offers some net savings in their combined wireless and entertainment budget, but otherwise it looks like T-Mobile’s least relevant plan besides the new, $100 Go5G Next, which offers a new phone every year for compulsive upgraders.

T-Mobile’s discount for those 55 and older drops the cost of all those plans dramatically: On a single line, Magenta runs just $50, Go5G costs $55, Magenta Max is $65, and Go5G Plus costs $70, with multiple-line scenarios offering comparable savings.

Flaws but not dealbreakers

T-Mobile’s rural coverage lags behind that of AT&T and Verizon. Coverage from those carriers remains more comprehensive than T-Mobile’s—as I saw on rural roads in the Southeast and Northwest while doing drive testing for PCMag—but thanks to the past few years of improvement in T-Mobile’s network, you’d have to get into fairly remote areas to notice that difference. Before choosing a plan, determine whether your likely travel patterns are more apt to make T-Mobile’s rural limitations an ongoing problem.

International roaming is complicated if you haven’t paid off your phone. Although T-Mobile’s international roaming costs much less than AT&T’s and Verizon’s international options, you may have to pay those charges if you buy your phone from T-Mobile on an installment-payment plan, as this carrier keeps such handsets locked until you pay off your balance—or conclude the term on a free-upgrade deal.

T-Mobile has a history of data breaches, with its largest in August 2022. That breach affected some 40 million customers —I was among them. I thought about dropping T-Mobile, but the telecom industry’s general indifference to the concept of data minimization left me with little reason to think I’d fare much better in the long run elsewhere. That history makes T-Mobile’s recent move to limit its autopay discount to payments made from a bank account or debit card look even more distasteful, although its enforcement of this policy seems to be uneven so far.

T-Mobile management does not seem immune to wireless-industry jerk behavior. Since 2013, T-Mobile has led with an “Un-Carrier” brand based on dumping dumb wireless-industry habits. But T-Mobile has scored enough own goals–for example, a plan to move people on some older plans to more expensive options that the carrier has since abandoned –to remind subscribers that they need to watch their monthly statements and other customer notices as much as they would with any other carrier.

AT&T Unlimited Data Plan

For more coverage in more places.

AT&T offers slightly more reliable coverage in rural areas and now provides subscribers access to its full (and notably improving) 5G network at a slightly lower cost than Verizon.

We’ve traditionally recommended Verizon for the reach of its network, but the latest round of testing data shows that AT&T ’s network is more likely to keep you online. Meanwhile, a round of rate increases at Verizon—including the elimination of a cheaper limited-data plan that we had recommended before—have erased that carrier’s cost advantage over AT&T. Though AT&T isn’t the best choice for people who frequently travel outside of the US or who want unlimited data , it is a better choice for people prioritizing maximum coverage over speed. And the 50 GB of priority data and 15 GB of mobile-hotspot data on its Unlimited Extra plan, which costs $75 on a single line, $65 for each of two lines, or $40 for each of four lines, should cover most people’s needs, making the additional $5 cost of Verizon’s Unlimited Plus plan an unnecessary indulgence.

AT&T has the largest network, with the most reliable coverage. Drive testing done by RootMetrics found that AT&T had a more reliable network than Verizon in the first half of 2023. Opensignal’s crowdsourced app testing gave AT&T a tiny lead in network availability in July 2023. And PCMag’s Best Mobile Networks 2022 drive testing found that AT&T had the lowest percentage of dropped data connections—with a more pronounced advantage on that metric and in dropped calls compared with Verizon in rural areas.

AT&T’s 5G network is improving. AT&T’s 5G network, meanwhile, has advanced considerably from its state two years ago. It has also improved from its January 2022 launch of faster C-band service in only eight markets (PDF) , which as of August covers 175 million people. In a further upgrade, the carrier has lit up a separate band of 3.45 GHz mid-band 5G spectrum, but you probably need a new phone to use those frequencies.

It’s cheaper than Verizon (but not T-Mobile). Among its plans for unlimited on-phone data, AT&T’s $75 Unlimited Extra offers the best value, providing 50 GB of priority data, 15 GB of hotspot use, and SD video for $5 less than Verizon’s Unlimited Plus plan. That cost is $5 more than the price for T-Mobile’s unlimited with-hotspot plan—before the taxes and fees that T-Mobile folds into its rate—and the AT&T plan does not give you service that’s as fast overall as what T-Mobile generally delivers.

If you can deal with a lack of priority data and don’t intend to lean on your phone’s mobile-hotspot feature, AT&T’s Unlimited Starter option now includes 3 GB of hotspot allowance at the same $65-per-month price as before. Finally, AT&T’s Unlimited Premium, $85 for a single line, adds unlimited priority data and 50 GB of mobile hotspot. That plan costs $5 more than Verizon’s Unlimited Plus, but it includes 20 GB more hotspot use and throws in free high-speed roaming in 19 Latin American countries , a bonus that has no parallel in Verizon’s lineup.

AT&T, unlike Verizon, still offers limited-data postpaid plans. Both the Value Plus plan and the 4 GB plan run $50, but only the former includes 5G access—which to us outweighs its lack of priority data. And you can cut these plans’ costs by taking advantage of AT&T’s business and academic discounts or its unique 15% discount for union members –deals its unlimited plans exclude.

AT&T still charges junk fees and misrepresents some 4G speeds as 5G. AT&T continues to levy a $2 “administrative fee” that is such an obvious example of a junk fee that it has drawn a class-action lawsuit . (Verizon is pulling its own version of that stunt .) Equally bogus is AT&T’s insistence on labeling its fastest flavor of 4G LTE as “5G E” on phone screens, a marketing ploy that only confuses customers into thinking they have actual 5G.

It keeps cell-site location data much longer than the other carriers do. Privacy-conscious shoppers should know that AT&T keeps cell-site location data for at most five years, according to an AT&T spokesperson (who called Vice’s reports of FBI claims that AT&T holds this data for seven years old and incorrect and said some cell-site history gets flushed after 13 months). In contrast, Verizon holds it for one year, and T-Mobile does so for two.

International coverage is expensive if you haven’t paid off your phone. International travelers should note that buying your phone on AT&T’s installment plan brings an extra risk: Until you’ve paid off the phone, the device remains locked and stuck with international-roaming charges of $10 a day in most countries—and unavailable to use with a different service if you want to leave AT&T early.

AT&T’s prepaid service isn’t a great deal. If you don’t need much data, it’s decent, but in any unlimited-data context it’s scarcely cheaper than the carrier’s postpaid plans—and across four lines in our typical data-usage scenario, it’s much more expensive. Note that outside of Canada and Mexico , these prepaid plans offer no international roaming data options.

Budget pick

Consumer Cellular

Affordable two- and four-line plans.

This reseller of AT&T offers great service and the cheapest two- and four-line service bundles for most people.

Affordable four-line plans

Google’s wireless service beats everybody else’s prices for four lines, but intensive-data users and iPhone owners need to consider it carefully.

Family-plan pricing changes frequently due to constantly shifting promotions and terms, so we’ve split our recommendation for multiple-line service between two options. For two lines in our typical-usage scenario—unlimited on-phone data with 3 GB of mobile-hotspot use— Consumer Cellular is an easy call.

Consumer Cellular has excellent customer-satisfaction ratings. This AT&T reseller (which formerly sold T-Mobile, too, but no longer does) consistently lands at or near the top of customer surveys such as PCMag’s annual survey , the American Customer Satisfaction Index , and J.D. Power’s purchase-experience studies . And at $65 for two lines on its unlimited plan, Consumer Cellular also undercuts every provider. However, mobile-hotspot use is blocked by default, so you need to call support or use the customer service chat before you can take advantage of your 50 GB of priority data for tethering.

The service is marketed to older adults with a 5% AARP discount , but the factors that make it good for older adults make it good for most people, as well. Most important, it offers US-based phone support and step-by-step manuals and video tutorials for the non-tech-savvy, maintains an in-store presence in major retailers such as Target, and offers installment-plan phone purchase options with roughly the same terms as the big carriers provide.

Price for two lines with unlimited on-phone data plus 3 GB hotspot each

“Unlimited” still has limits. Like other carriers, Consumer Cellular actually puts some limits on its “unlimited” plan, but it doesn’t define them as well as its competitors do: After you use 50 GB combined between the lines, the service warns that “your access to high speed data will be reduced, and you will experience slower speeds,” but it doesn’t document how slow. Publicist Sarah Burns clarified that this slowdown happens automatically and drops connections to 1.5 Mbps.

Google Fi is the best budget option for a family of four. For four lines, Google Fi offers the cheapest deal in our typical-usage scenario at just $80 for four lines of its Simply Unlimited plan with 35 GB of full-speed data listed as based on T-Mobile’s strong 5G service. And like Consumer Cellular, Fi seems to have satisfied subscribers, as it ranked highest in PCMag’s 2023 Readers’ Choice awards .

Google Fi’s data limits are more strict. Although Fi’s data plan includes a generous mobile-hotspot allocation of 15 GB, the 35 GB limit is harder than at other services—exceeding it prompts the service to throttle your connection all the way back to 256 Kbps.

Google Fi is optimized for Android phones. Once compatible only with Google’s Nexus and then Pixel phones, Google Fi now offers full support for not just Google’s Pixel models but also unlocked versions of most recent Samsung phones . But while its iPhone support has greatly advanced–including the overdue addition of full-speed 5G access–it still requires you to fiddle around in settings to get texts from Android users.

Consumer Cellular isn’t a great pick if you plan to travel internationally. It quotes overseas-roaming rates that start at 10¢ per minute for calls and 10¢ per megabyte for data. But Google Fi’s cheaper plan is also bad for international travelers because it omits the free full-speed global roaming of Fi’s Unlimited Plus.

Price for four lines with unlimited on-phone data plus 3 GB hotspot each

Mint Mobile

A cheap, prepaid plan.

Mint Mobile gives you access to T-Mobile’s network for much less money, but you have to pay for three, six, or 12 months in advance.

New customers only

If the lowest possible bill on a good-enough network is your top priority, we recommend Mint Mobile , a reseller of T-Mobile’s LTE and 5G networks. It beats everybody else’s costs with a simple pricing tactic: It offers cheaper prices for longer terms, with the minimum being three months. When you sign up, you can choose 5 GB, 15 GB, 20 GB, or unlimited data per month and then pay up front for either three, six, or 12 months—the longer the package, the better the price per month.

Mint Mobile charges less for longer prepaid commitments. The unlimited plan is just $30 per month for the first three months, after which you can balance commitment and price, choosing $40 per month on a three-month term, $35 per month on a six-month policy, or $30 per month for a year. The same math works for minimal usage: 5 GB per month costs $25 per month over a three-month term or $15 per month on a full-year deal.

The unlimited plan has restrictions. Mint’s unlimited plan includes usage limits similar to those of other “unlimited” plans: It imposes a priority-data cap of 40 GB, after which it warns that you “will experience lower speeds” (defined only as “3G speeds”), it places a 10 GB cap on mobile-hotspot usage, and it limits streaming video to 480p. You can buy another 5 GB of hotspot data for $15 —or you could save $5 by trading down to the 20 GB plan, which lets you use all of that data for mobile hotspot and places no constraints on streaming-video resolution.

Mint requires some other compromises, too. Mint doesn’t focus on phone sales, so you’ll probably want to bring your own unlocked device, and support is online or over the phone only. In addition, after you hit your data cap, your speed slows to 128 Kbps unless you upgrade your plan or switch to the unlimited plan (on which you can still find your connection throttled, just not as severely, once you exceed the 40 GB priority-data allocation). International roaming costs 20¢ per megabyte in most countries. And you face the risk of seeing your bandwidth deprioritized behind that of T-Mobile subscribers , especially when the network is busy.

Mint Mobile’s customers like it. In 2023 Mint Mobile earned the third-highest ranking in PCMag’s Readers’ Choice survey and had the second-highest score in the American Customer Satisfaction Index survey , in line with earlier positive word of mouth and the experiences of some Wirecutter staffers.

T-Mobile has announced plans to acquire Mint Mobile and its parent company, Ka’ena Corporation, in a deal valued at approximately $1.3 billion and expected to close at the end of 2023. Based on our observations of T-Mobile when it took over MetroPCS (now Metro by T-Mobile) and kept that prepaid service competitive with others, we’re not panicking over this impending acquisition.

Opensignal , PCMag , and RootMetrics all publish independently sourced network-performance metrics that can free you from relying on carrier coverage maps, but those studies each take different approaches and are thus good for different purposes.

RootMetrics uses cars set up with “leading Android-based smartphones for each network” to gather figures on data, talk, and text performance throughout the country. You can also find reports tailored to specific metropolitan areas. PCMag has taken a similar approach but focuses more on network data speed and reliability in metropolitan centers and their suburbs and conducts its tests with the same model of high-end phone—in 2022, the Samsung Galaxy S22+, which may support more high-speed frequencies than your own. Opensignal’s network tests, meanwhile, rely on crowdsourcing: Anyone can download the Opensignal app and run tests. But the majority of people don’t, and as such, Opensignal’s data skews heavily toward urban areas.

In August 2021, the Federal Communications Commission rolled out its own reality check: a map of estimated LTE coverage , based on signal-propagation models applied to its own data of cell sites. Although that map shows only the presence of at least basic LTE service—5 Mbps downloads and just 1 Mbps uploads—in my own spot-checking , I’ve found that it’s been more accurate than the carriers’ own coverage maps at warning of dead zones.

Once you’ve decided on a network, the next step is to figure out how much data you use. We’ve seen both average and median data use roughly triple from the first quarter of 2019 to the fourth quarter of 2022, going by figures from Circana. An Opensignal report from 2021 suggests that increases in data consumption are driven by 5G users—in the US, LTE users running that firm’s testing software averaged 9 GB a month, while those on 5G hit 14.9 GB a month.

Both Android and iOS provide estimates of your current data usage, but your carrier’s website can give you the number that counts for billing purposes. You need to make an educated guess as to how far that number could rise in a year and see which plans can cover that with a reasonable margin.

As limited-data plans become less common, you’re increasingly likely to find that an unlimited plan works for you.

But you need to figure out just what sort of unlimited data you’re buying. All three carriers and their sub-brands and resellers have carved out restrictions on features such as priority data, hotspot use, and streaming video while adding premium tiers or paid add-ons that lift some of those limits. It’s a lot like buying a plane ticket: You can’t jump on the cheapest price you see, lest you wind up in Basic Economy.

Among the Basic Economy, entry-level versions of unlimited data plans, AT&T’s $65 Unlimited Starter and Verizon’s $65 Unlimited Welcome provide no priority or premium data, so you’re at risk of “temporarily slow data speeds if the network is busy,” as AT&T puts it—even if it’s the start of a billing period and you haven’t burned through any data yourself. Verizon’s entry-level plan also prohibits hotspot use and limits your 5G service to the carrier’s slow, low-band network. T-Mobile’s entry-level Essentials Savings, at $50, is more generous in allotting 50 GB of priority data, but its “unlimited” hotspot use is capped at 600 Kbps, a speed that T-Mobile misleadingly markets as “3G speeds.” All three carriers’ starter plans cap the resolution of streaming video on their respective networks at a DVD-grade 480p.

If your usage only slightly exceeds the cap on a service’s limited-data plan—say you use 3.25 GB in a month and your carrier offers a 3 GB plan—you should confirm whether that plan lets you roll over unused data from months when you don’t hit your maximum. Also, see if that service offers unmetered but 2G-slow service once you exhaust your high-speed data so that your phone will still have basic (read: slower) internet access and you won’t get charged extra for going over your cap. These features may help you choose a less expensive plan.

The big three, and many of the smaller services, offer at least two step-up tiers with more priority data and more full-speed mobile-hotspot use; higher-definition streaming may also be part of these upgrades.

If your usage remains sufficiently low, you should consider plans with a manageable data-usage cap and fewer fine-print rules governing that data. AT&T’s 4 GB plan, which costs $50 after autopay discounts, has no separate limit on hotspot use but still restricts streaming to 480p and omits 5G support. If you’re on a budget and don’t mind complications such as expensive international roaming and a lack of in-person support, Mint’s 5 GB, 15 GB, and 20 GB plans offer even more substantial savings.

As for talk and text amounts, all of the postpaid plans from the major carriers provide unlimited calling and messaging. A shrinking number of prepaid and resold services offer cheaper rates if you’re willing to stay within certain limits. As with data usage, the best way to check your current texting and calling habits is to view your bill.

If your usage doesn’t fall into our specific categories and you sometimes think in spreadsheets , you can do your own calculations using WhistleOut’s carrier-comparison tool . It even lets you filter by network—you can ask it for, say, only prepaid options that resell AT&T service—and location. But like Google searches, it can show sponsored results before organic ones. It also includes far more services than we cover here and shows not just plans with the required amount of data, minutes, and texts, but also those that exceed your needs, producing a cluttered presentation overall. WhistleOut also doesn’t allow you to specify a set amount of hotspot data.

If you want unlimited calls and texts, more attentive customer service, and phone financing through your carrier, stick with a traditional postpaid plan, in which you get a bill for service after you use it. Postpaid costs a bit more and requires you to have decent credit to qualify, but it offers you every phone the carrier sells, usually with no-interest financing, and the service you get should match what you see in the carrier’s ads.

However, switching to prepaid, in which you pay for service before you use it, can be an easy way to save at least $10 to $20 a month. Many prepaid services are provided by smaller companies that simply resell service from one of the big carriers, so they offer coverage similar to that of the major carriers at a lower price. But some make trade-offs to undersell the major carriers while using the same networks; similarly, the major carriers’ own prepaid plans tend to involve restrictions that their postpaid plans lack. We don’t recommend switching to prepaid unless you meet most of these criteria:

• You don’t mind buying your own phone separately, since prepaid carriers’ phone selections are often poor or nonexistent.
• You’re okay handling your own tech support. Retail support may not be an option, and phone or online support may be limited.
• You’re comfortable relying on prepaid SIM cards or eSIMs while traveling abroad .
• You’re willing to read the fine print. As analyst Jeffrey Moore advised us, data roaming, and sometimes even voice roaming, may not be included in some prepaid plans. These plans may also omit Wi-Fi calling, one common way to get around holes in coverage.

Some carriers throttle prepaid service to a lower speed by default, as AT&T did until October 2021 with some Cricket plans. Others prioritize their own customers over third-party prepaid traffic. A T-Mobile spokesperson said that although the services for postpaid plans and for prepaid plans have the same priority, Metro by T-Mobile and other resellers “may notice slower speeds in times of network congestion.” Aron North, chief marketing officer at Mint’s then-parent firm Ultra Mobile, confirmed in an email in 2019 that “at times where there is network congestion” Mint may be “reprioritized.”

If you are looking to save money on smartphone service by getting resold service from your cable operator but are also considering dropping your cable operator’s broadband, keep in mind that these wireless plans are best understood as a customer-retention tool. These services, based on resold network capacity from one of the big three carriers, represent their own special case. They offer some serious bargains for people with relatively restrained data appetites, but they also require you to use that cable firm’s broadband.

For example, Comcast’s Xfinity Mobile starts at 1 GB for $15 per month and 10 GB for $60 per month. But if you want unlimited data, Comcast’s offering throttles download speeds to 1.5 Mbps after you hit your plan’s cap of 20 GB ($45 a month), 30 GB ($55), or 50 GB ($65), subject to a major (possibly temporary) bit of leniency noted on a support page : “Right now, mid-band (C-Band) and high-band (Ultra Wideband) 5G data use won’t count toward your per-line monthly threshold for data usage.” The last two plans allow hotspot use at normal speeds, up to 5 GB on the 30 GB deal and 15 GB on the 50 GB plan. You also need Comcast’s Xfinity internet to sign up at all .

Spectrum Mobile is a little better, since its $30 unlimited plan includes 5 GB of full-speed hotspot data—but it cuts your speeds even more sharply after 20 GB, limiting downloads to 1 Mbps and uploads to just 512 Kbps. Its Unlimited Plus plan, priced at $40, gives you 30 GB of usable data but still just 5 GB of mobile-hotspot data. As with Xfinity Mobile, you need to subscribe to this cable operator’s broadband to sign up for its mobile service .

Years of massive, expensive 5G buildouts at all three carriers mean future advances in coverage and speed are more likely to be incremental. AT&T and Verizon subscribers, however, stand to see more upgrades mainly because of the late start of those two carriers with C-band frequencies. AT&T and Verizon are also catching up with T-Mobile in deploying “standalone” 5G , a network upgrade in which cell sites can connect directly to compatible phones without needing a 4G connection to set up that 5G link.

The good news for people weary of forced upgrades at all three carriers: We shouldn’t have to worry about dealing with carriers turning on massive new swaths of spectrum, because none are left vacant . Nor should you need to even think about the potential of a “6G” upgrade cycle; while that upcoming standard is a thing, it won’t be a commercial reality until 2030 at the earliest, and in the meantime even carriers want 6G advocates to give the hype a rest .

Most of Verizon’s cheaper plans have become much less attractive because they have access only to the provider’s slower, low-band 5G service. It has now rolled out C-band 5G nationwide, which it is combining with its vastly scarcer millimeter-wave 5G and marketing as Ultra Wideband 5G; together, those services amount to a much stronger network than Verizon’s old mix of low-band 5G brightened by pockets of mmWave. But evidently Verizon now thinks you should pay more for it.

For example, Verizon’s $65 Unlimited Welcome plan limits you to low-band 5G speeds—specifically, though it lets you use C-band and mmWave, it caps your speeds at 25 Mbps on those parts of Verizon’s network. That’s a much bigger problem than its lack of priority data and zero mobile-hotspot use. Verizon also reserves its faster flavors of 5G for its most expensive prepaid option.

Verizon’s $80  Unlimited Plus plan opens up C-band and mmWave 5G, with unlimited priority data, 30 GB of mobile hotspot, and a streaming-video limit of 720p. That is a fairly generous bundle—but it drops such previous bonuses as one free international-roaming TravelPass day per month, and the old plan already had more priority and mobile-hotspot data than many people would need. The carrier’s $90 Unlimited Ultimate, meanwhile, throws in 60 GB of mobile hotspot.

If you’d like to save some money with a prepaid or resold plan , Verizon Prepaid now offers the interesting wrinkle of rates that drop over time . So the starting price (with autopay) of $35 per month for its 15 GB plan drops to $30 after three months and $25 after nine; the $45 monthly rate for 15 GB becomes $40 and then $35 in the same way. As with Verizon’s postpaid plans, you still get unlimited 2G data after you hit your plan’s data cap. But only the Unlimited Plus plan, at $60 per month, includes access to Verizon’s C-band 5G—the sole flavor of 5G from this carrier that’s worth talking about.

The CDMA foundation of Verizon’s network—and Verizon’s decision to launch its 5G service on mmWave frequencies that go unused in many other markets—can limit the compatibility of some unlocked phones. For example, the OnePlus Nord N20 5G, our previous pick for the best budget Android phone , doesn’t work on Verizon. And although C-band makes Verizon’s 5G more relevant, Verizon’s practice so far of limiting C-band access to phones it has approved instead of allowing all those with compatible radios—a restrictive approach that still leaves out the C-band–compatible Pixel 7—only increases that incompatibility problem.

If you travel internationally, Verizon’s services can add up. Its TravelPass costs a reasonable $5 per day in Canada and Mexico for you to use voice, text, and data drawn from your domestic allowance and a less reasonable $10 per day in much of the rest of the world . Since Verizon sells phones that are locked for only 60 days after activation to thwart fraud, you can and should save money by using a local prepaid SIM when traveling internationally .

We would like to see Verizon make its plans easier to understand. We would also like to see Verizon abandon price-gouging moves like last year’s steep increase in an “Administrative and Telco Recovery Charge” that customers understandably regarded as a junk-fee hike.

Cricket Wireless

Cricket Wireless , AT&T’s prepaid brand, outranks its corporate mothership in customer satisfaction surveys, now includes taxes in its advertised rates, and offers much cheaper choices if you don’t need a lot of data and extras such as international-roaming options. They’re even cheaper if you’re comfortable paying for a year in advance, a recent addition to Cricket’s single-line pricing that picks up on a discount Mint already offered. But unlike Mint, Cricket includes mobile-hotspot use only on its most expensive offering (though the allocation there is a fairly generous 15 GB). Cricket’s selection of phones for sale is not too impressive, but in this category you’re better off buying an unlocked budget Android phone separately.

Boost Mobile

The former Sprint subsidiary is now a Dish Network subsidiary —one part of the complicated regulatory approval process that allowed T-Mobile to buy its competitor. Boost launched its Boost Infinite service in beta form in December, with the carrier’s nascent 5G network backed up by resold AT&T and T-Mobile coverage . Boost had planned on reselling T-Mobile until it could launch its own network but is now readying a switch to AT&T , which means customers of Boost (and the other resellers that Dish has bought, such as Ting and Republic Wireless) are in for some potentially drastic changes. To us, that doesn’t justify the relatively modest savings that some of its plans offer.

Metro by T-Mobile

T-Mobile’s prepaid subsidiary can seem like an afterthought, with some plans costing notably more than T-Mobile Prepaid’s rates for similar usage scenarios and others offering only minimal service. With its most generous plan offering only 35 GB of priority data–after which, per a small-print note on its site, “you may notice slower speeds when our network is busy”--Metro also flunks our heavy-usage scenario.

Straight Talk

The Straight Talk prepaid brand of TracFone, which is itself a subsidiary of Verizon, is one of the most widely used prepaid services—thanks in part to its distribution through Walmart stores—and also does well in many customer surveys. But its rates no longer beat those at competing postpaid services. And although it has historically resold service from all three carriers, Verizon’s ownership means that Straight Talk will move to put new customers on Verizon alone.

The biggest prepaid brand in America and the corporate parent of Straight Talk, and now a Verizon property, TracFone has historically required smartphone customers to patch together a service bundle by buying separate buckets of data, voice, and text. Now it offers a few standard 30-day plans. For 3 GB, its $25 rate is fairly competitive, but its pricing doesn’t hold up in intensive-usage scenarios. And TracFone doesn’t help its cause by prohibiting mobile-hotspot use on all plans except a $40 option with just 8 GB of data . As with Straight Talk, its practice of reselling coverage of all three networks will end as it becomes a Verizon-only service.

This Verizon brand offers just two plans, the $25 Visible and the $35 Visible+. The former limits you to Verizon’s low-band 5G (one way you can tell this is a Verizon outpost), while the latter gets you Verizon’s full spectrum and 50 GB of priority data. Both come with a mobile-hotspot limit unlike that of any other carrier: Instead of capping how much data can go to that application, Visible limits your hotspot speed to 5 Mbps and allows only one device at a time. We like the creativity on display here, but we’re not sure how many people need an unlimited-on-phone plan but see almost no need to share that bandwidth with other devices via mobile hotspot.

This article was edited by Arthur Gies and Caitlin McGarry.

Meet your guide

Rob Pegoraro

Further reading

The Best Mobile Scanning Apps

by Ben Keough

The simple design, high-quality results, free cloud storage, and $0 price make Adobe Scan an excellent choice.

How Mobile Phones Became a Privacy Battleground—and How to Protect Yourself

by Thorin Klosowski

Smartphone privacy has changed over time, and owners have more controls than ever. Here’s where the controls came from, and how to keep your phone private.

How to Switch Cell Phone Carriers

by Rob Pegoraro

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• Best Small Business Phone Systems of 2024

Small businesses need reliable phone systems, especially when day-to-day operations rely heavily on this form of communication. We looked into all the features that matter most when it comes to small business phone systems, including Voice over Internet Protocol (VoIP) technology, which all the companies on our list offer. Our top three best small business phone system providers are Intermedia, Nextiva, and Dialpad.

Popular Business Phone Systems

Intermedia »

Nextiva »

Vonage »

RingCentral »

8x8 »

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Table of Contents

What Is a Small Business Phone System?

• Rating Details

How Much Do Small Business Phone Systems Cost?

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If you’re a small business owner, you know that your day is full of juggling tasks and that you just don’t have time to add communication issues to your to-do list. The best small business phone systems make communication reliable and affordable so you can focus on running your business. They also rely on VoIP phone technology, allowing you to use an internet connection for your entire business phone system. VoIP phone systems have no special equipment to buy or staff to manage them. You simply need to download a mobile or desktop app to have a fully-featured phone system at your fingertips.

Many VoIP providers have also advanced business phone systems considerably, allowing you to add unified communications features like video conference, team chat, and voicemail-to-email. We’ve researched and rated the plans, pricing, and features of the best small business phone systems to develop a list you can trust choosing from.

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Best Small Business Phone Systems in Detail

Not every good business phone system is appropriate for a small company. We sorted through our rating of the Best Business Phone Systems of 2024 to find ones that are affordable, flexible, and easy to use with a mobile device for businesses with fewer than 50 employees. Follow the links in the companies' summaries to find our full reviews, and read our advice on how to choose the best plan for your small business.

Straightforward pricing

Most integrations available with basic plan

Some features require separate add-ons

Video conferencing maxes out at 200 participants

Intermedia Unite is a unified communications (UC) phone system with integrated chat, video, file sharing, and contact center capabilities. Its two plans offer a variety of add-on features, such as resource lines and toll-free numbers. Along with unlimited calling to U.S. and Canadian numbers, all subscriptions include an auto-attendant, call recording, cloud storage, team messaging, and video conferencing. Also, all users can schedule video meetings from Slack, Google Workspace (formerly G-Suite), and Microsoft products, like Outlook and Teams.

Advanced features and additional capacity come with Intermedia Unite Pro and Enterprise packages. For example, Unite Pro adds a virtual assistant to your video meetings, which provides AI-driven transcripts and insights. Enterprise users get 200 GB of cloud storage, Microsoft Exchange email, and video conferencing with up to 200 participants.

Read more in our Intermedia review .

Round-the-clock customer support

Monthly, no-contract plans available

Integrates with existing contact and CRM tools

Some features aren't available on the base plan

Expensive per-user cost for the base plan

Best price requires a three-year commitment

Nextiva’s UC platform offers unlimited calling within the U.S. and Canada, an auto-attendant, virtual faxing, and U.S.-based local and toll-free numbers. Regardless of the plan tier, users can host and record 45-minute video meetings with 250 participants. The subscriptions include 1,500 to 12,500 toll-free minutes, team messaging, and voicemail transcriptions. Plus, Nextiva provides several payment options with lower rates for one, two, or three-year contracts and annual billing.

Professional and Enterprise integrate with customer relationship management (CRM) programs , such as SugarCRM , Salesforce , and HubSpot . Higher-tier plans also include one to three professionally recorded greetings. Nextiva recently rolled out NextivaOne, a desktop application that puts your calls, texts, and emails into a single inbox.

Read more in our Nextiva review .

Dialpad »

App integrations available at entry-level

AI-powered call analysis and transcription

APIs provide additional user management functionality

14-day trial period is short

24/7 support not available with all plans

Dialpad Pro and Enterprise plans support U.S.-based and international offices, offering unlimited calling within your country, the U.S., and Canada. The entry-tier version (Standard) provides a robust feature set with tools typically found on higher-tier VoIP packages yet costs $15 per user per month with annual billing. The advanced capabilities include built-in AI and analytics, such as live speech coaching and automated post-call summaries. All subscriptions have multilevel auto-attendants, file sharing, and unlimited texting.

Dialpad users, regardless of the plan, can host five-hour video meetings with 10 attendees. However, Pro and Enterprise users gain international texting, integrations, and local number support in more than 70 countries.

Read more in our Dialpad review .

Base-level Express plan is very inexpensive

Compliant with various privacy standards including HIPAA

Many plans include unlimited international calling

24/7 support is limited to higher plan tiers

Basic plan doesn’t offer as many features as other companies

8x8 stands out with plans catering to very small businesses and global corporations. The competitively-priced 8x8 Express plan supports companies with five or fewer users and includes unlimited calling in the U.S. and Canada, an auto-attendant, video conferencing, and team messaging. 8x8 X-Series offers unlimited calling to 14 or 48 countries, depending on your subscription. These versions work for teams of any size, and you can customize plans to only pay for features each individual needs.

Along with call management features, X-Series business communications plans support 500 video conference participants and live streaming to YouTube. Interactive meeting features like breakout rooms and instant polls keep remote users connected, while CRM integrations can help track customer interactions.

Read more in our 8x8 review .

Designed for office, remote, and mobile employees

Unlimited number of users can be added

Offers secure global PBX services

Essentials plan limited to 20 users

No video conferencing capabilities on the base plan

No 24/7 technical support on the base plan

RingCentral offers three plan options: Core, Advanced, and Ultra. The Core plan begins at $20 per user per month with an annual contract.

All plan levels include:

• Unlimited domestic calling 
• Interactive Voice Response (IVR)
• Single sign-on
• SMS and MMS
• Analytics for IT administrators

The platform also offers many collaboration tools for remote and hybrid teams, with different capabilities on each plan. For example, users can host 24-hour video meetings with breakout rooms and whiteboard sessions. Upper-tier versions integrate with hundreds of applications, including HubSpot and Salesforce .

Read more in our RingCentral review .

Business phone service providers typically charge a per-user fee that can be paid monthly or annually. Base subscriptions range from $10 to $30 per user per month. The flat price per person generally includes a business telephone number, unlimited or metered calling, and other communication features.

Some other important pricing factors you may encounter include:

• Tiered pricing models: They provide more features on higher-priced plans. 
• Cloud-based tools: These tools generally don’t require onsite servers and, therefore, typically don’t require an installation fee. 
• Hardware: VoIP phones and headsets are optional purchases that depend on your business’s specific needs.

Add-on features: Features such as international calling packages, increased conferencing capacity, and integrations are offered by many companies. For businesses that can benefit from these services, the added cost will be worthwhile, and businesses with simpler requirements can forgo them and save on costs.

What Should I Look For in a Small Business Phone System?

Small businesses can face narrower profit margins, especially in their early years of operation, and trimming costs wherever possible can be essential to success. “Cost is a huge factor for [these companies] in their operations," explains Supradeep Dutta , a Rutgers School of Business–Camden assistant professor and an expert in technology and entrepreneurship. "VoIP is one thing to reduce the cost of communications.”

Cloud VoIP phone solutions are an excellent option for mitigating costs associated with traditional phone services. For example, VoIP means that small companies can not only skip traditional office phones but can also explore remote work options for staff that doesn’t rely on a physical office. With the help of the apps associated with these services, employees can use their own mobile phones or computers to make or receive calls, send texts, or hop onto a video conference call – all from a business number.

Aside from the cost, two of the most important factors to look at in a small business phone system are:

• Ease-of-Use: The simpler and more intuitive the service and associated apps are, the better. Making a phone call or sending a text should be straightforward, and your VoIP service should never make you feel like you need to hire a switchboard operator just to reach the right person. Look for a service that offers features that will make your life easier. Depending on your business, this can mean generating automatic transcripts, offering custom hold music, ensuring reliable voicemail functionality, or employing spam protection.
• Flexibility: For a small business, flexibility is key. The ability for your VoIP service to scale with your business should be clear from the start with easy-to-add lines and transparent pricing. Don’t forget to consider integrations, either. The compatibility of your VoIP service to integrate with a CMS or help desk system is something to note before committing to a provider.

Every small business is unique, and a single feature can’t address every concern. It can be helpful to make a list of the features you need or want most from a phone system, beyond cost. While it might not be at the forefront of your mind, be sure to think about the security needs of your business and if the VoIP provider you’re considering can meet them. And, don’t forget to look into the provider’s customer support.

It’s easy not to think about problems until you have one, but the last thing any business needs is to encounter a technical issue and be unable to reach the right person who can help. Some providers offer 24/7 support and others are more limited. Make sure this availability will work for your operating hours.

Compare the Best Business Phone Systems for Small Business of 2024

How do i choose the best small business phone system.

Buying a business phone service can be an overwhelming process. The choices are vast and you have much to consider, from system types and features to cost and even your customers’ expectations.

The number of providers selling these services has grown as well. “Right now there are over 500 companies selling hosted phone systems in the United States,” says Phillip Sherman, president of Telecom Advisors Group , which helps companies find phone solutions to fit their business needs. “A new one or two pops up just about every day.”

Here are some factors you should consider when making a purchase.

• Number of users: How many employees will be using your phone system? Most providers charge a monthly fee per user, so costs can really add up with the more users you have. A provider that charges a flat monthly fee regardless of the number of users might be a better choice if you’re just looking for a basic office phone system. 
• Video conferencing: Does your company rely heavily on video conferencing with clients or other employees? If so, you’ll want to choose a provider that offers video meetings in its most affordable base plans. Those that offer it in their top-tier plans will drive up your monthly cost per user.
• Automated features: If you expect a high volume of calls, you’ll want a provider that offers many automated call management features. These can include auto-attendant, voicemail-to-email or voicemail-to-text, and hold music. To keep your customers from waiting, you may also want to look into plans that include intelligent call routing, forwarding, flip, and transferring. 
• Remote employees: If you manage many remote employees, you may also need a service with strong team communication tools. These can include an easy-to-use mobile app, team and one-on-one messaging, file sharing, and video conferencing. Just make sure you choose a cloud-based rather than on-premise PBX system that will support these remote features.
• Customer service: If your business relies heavily on your phone system, make sure you choose a business with round-the-clock support. The last thing you’ll want to be doing when your phone system is down is submitting a support ticket. Instead, you’ll want to speak to a real person who can help you solve your problem fast.

How Do Small Business Phone Systems Work?

Business phone systems connect your employees to one another as well as to those outside of your business, like clients or customers. This can happen through voice conversation or through other tools like text or instant messaging. While there are different types of business phone services you can utilize, the ultimate goal should be to streamline communications to help your business run more efficiently.

Types of Business Phone Systems

Business phone systems can be broken down into a few different types. Each has its own benefits, but some are better suited to the needs of a small business. Larger companies may still lean toward the traditional private business exchange (PBX) system or IP-enabled PBX, which are dedicated systems to a specific company and generally based on-premise. On the other hand, small businesses most commonly use cloud-based VoIP systems.

Benefits of Cloud-Based VoIP Systems

When it comes to cloud-based VoIP systems, there are many benefits businesses can reap:

Cost savings: A cloud-based telephone service is not a dedicated system. Instead, it's hosted in the cloud and managed by the service provider. This allows the business phone service to be provided at a lower cost on a subscription basis.

Hardware-free: These types of phone systems don’t require hardware and can instead be accessed through mobile and desktop apps.

Dynamic updates: The hardware-free infrastructure allows the business phone provider to keep the service updated at all times and provides your company with access to UCaaS features, such as messaging tools, video conferencing, and third-party integrations.

Simplified implementation: The relative simplicity of implementing a cloud-based VoIP system makes it the ideal option for most small businesses.

Saves resources: VoIP systems give your company access to all the modern-day business phone system features, without the upfront cost of having to build out a dedicated on-premise system or the required staff to maintain it.

Mobility and flexibility: These systems give your employees the flexibility needed to work from anywhere since they can access your business communications network from an app on their cell phone.

To learn more about the ins and outs of VoIP systems, read our guide, What Is VoIP ?

Choosing the Right Business Phone Service for Your Needs

While cloud-based business phone services have many benefits, this type of system may not meet the specific needs of your company. Consider your options and how your business interacts with a phone system to complete your work in order to make a choice that best fits the way your company is run. Think about your business’s size, budget, and the most important features that you require from your business phone service.

Why Do Small Businesses Need a Business Phone System?

All businesses, small and large, benefit from better communication. For small businesses, however, there may be more specific needs that have to be addressed in finding the right phone system, like tighter budgets. That is why researching business phone systems are so imperative for small businesses.

As a small business owner, you will want to find a system that is the best balance of price and the features you need. To learn more, read our guide on How to Buy a Business Phone .

Cloud-based business phone systems work on your existing devices, such as cell phones and computers. No additional hardware is required. Mobile and desktop apps replace traditional analog telephones, and features like virtual faxing happen in the cloud. However, computer users may want a VoIP headset for call privacy and quality reasons.

If you want to use your current analog devices, including fax machines and conference phones, with VoIP, you will need an analog telephone adaptor (ATA). In addition, many small business phone providers support IP phones, which resemble analog desk phones but connect to the internet instead of a landline.

Yes, you can install your business phone system yourself. The best business phone systems for small businesses are commonly cloud-based telephony services. These services are quick and easy to set up because they do not require hardware to be configured on-site.

Cloud-based VoIP phone systems take a do-it-yourself approach. The system is hosted off-site and managed by the business phone system provider. So you don’t need to go through a complicated process to get your phone system up and running. Simply sign up for an account and pick out your phone numbers. Download the provider’s mobile and desktop apps to gain access to the business phone system. You will still want to set up typical features like voicemail and call routing, but once the app is installed, you are all set to make business phone calls.

You may also opt for IP desktop phones. These act as a more traditional business phone option and might be a good choice for small businesses with an office where employees spend most of their time. IP desktop phones are generally easy to set up with plug-and-play options or some minor configuring.

The average small business will generally require up to 10 phone lines. However, this number can be impacted by a wide range of factors, number of employees being foremost among them. If you are the sole proprietor of your business, you may only need a single. If you are a 50-person operation that fields calls daily across multiple locations and departments, you may require significantly more lines.

Some additional factors to think about include:

• Number of both internal and external calls that occur in your business
• How many employees actually require a line or separate number
• How many locations, offices, and departments will require phone services
• What your budget can comfortably accommodate
• What hardware or equipment will be required to support your operations

Yes, internet-based phone services support employees regardless of where they work. VoIP lets you route or forward calls to employee-owned and company-owned devices. Your teams can answer and transfer calls, even if your physical office is closed. Home users typically have access to the same features provided for in-house staff, including virtual faxing, unlimited calling, and voicemail.

Moreover, many small business phone systems offer collaboration tools, allowing remote and on-site teams to interact in real-time through video and group messaging. These features may include file sharing, whiteboards, screen sharing, and breakout rooms.

Small business phone services often have security and privacy certifications that can help protect your company when communicating with clients over the phone. Secure networks, encryption, and modern internet protocols are among the industry standards for business phone providers. Although most VoIP providers encrypt phone calls, cloud-based tools do have vulnerabilities.

The type of information shared over the phone depends on your small business's industry. While some companies in sensitive information fields need to be more cognizant of these risks, all businesses should consider the inherent risk of using an internet-based business phone system. Robust password management policies, security software, and regular software and hardware updates help keep your business phone system secure.

Companies that handle personal health information (PHI) may need additional security measures, including working with a HIPAA-compliant VoIP vendor. These certifications are generally published on the phone provider's website for your reference. Be sure to find a provider that offers the necessary credentials for the regulations in your industry.

• Best Business Phone Systems of 2024
• Best VoIP Business Phone Systems of 2024
• What Is VoIP?
• How to Buy a Business Phone System
• Nextiva vs. RingCentral Business Phone Systems
• MagicJack vs. Ooma Business Phone Systems
• Ooma vs. Vonage Business Phone Systems
• Ringcentral vs. Zoom Business Phone Systems

Other Business Phone Systems

• Google Voice
• GoToConnect
• Grasshopper
• Ooma Office
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Have a device you love? Save $600 when you switch to Verizon 
and bring your compatible smartphone and number. New line w/month-to-month agmt & Business Unlimited Plus 5G or Unlimited Pro 5G plan req’d. Cust must transfer smartphone & number to VZ; new line activation & number transfer must be completed in one transaction. Smartphone must be compatible w/VZ network. $600 credit applied to acct. over 24 mos; promo credit ends when eligibility requirements are no longer met. Credits begin in 1-2 bills, will include appropriate credit amounts from order date & do not appear in Biz Unlimited 5G plan fee section of your bill. Biz Unlimited 5G plan fee increases in month 25. Cust must retain smartphone & remain on selected plan in order to receive credit(s). Cannot be combined with other device offers. Business Unlimited 5G plan terms apply. Limited time offer.

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Don’t let a lost, stolen or damaged device destroy productivity. Because your business can’t wait. Verizon device protection options are available for eligible Verizon business wireless lines and devices. You must enroll within 30 days of device activation or during another qualifying event. Certain benefits are available with select plans. Claims limitations, line limits, deductibles, taxes, fees and terms apply.

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Metro by T-Mobile launches Metro Flex to reward customers that stick around

New plans give you a free phone and the same deals as new customers down the road

Metro by T-Mobile feels like customers who stick with their wireless carrier are getting short-changed. And it's decided the best way to correct that is by making it easier for those customers to get their hands on a new phone.

That seems to be the thinking behind the new Metro Flex plans the T-Mobile-owned prepaid carrier is launching on Thursday (May 16). Customers who sign up for a Metro Flex plan with Metro By T-Mobile will get a free 5G phone for their troubles. And when they trade in the device after one, two or three years, they'll be eligible for the same deals available to new customers on a new phone through Metro.

According to Clint Patterson, prepaid chief marketing officer for T-Mobile, the Metro Flex plans will solve a problem that arises at any prepaid carrier. "Two customers walk into a store — one is lifelong customer, and one is brand new," Patterson said. "We will give a free phone to one of them, and it is not the long-term customer... It makes customers feel like they're not valued."

The opposite figures to be true with Metro Flex prepaid phone plans , which reward customer loyalty. More options on phone deals become open to you the longer you remain a Metro by T-Mobile customer. "The options get better, the longer you stay," Patterson added.

Metro Flex plans all feature unlimited talk, text and data, though your data speeds may be slowed if you use more than 35GB of data in a given month. The least expensive Metro Flex plan starts at $50 a month (after a $5 autopay discount) and includes 8GB of hotspot data plus 100GB of Google One storage. The $60 Metro Flex plan increases hotspot data to 25GB and unlimited texting in 210-plus countries.

There's also a $70 Metro Flex plan, which brings back one of our favorite perks from past Metro By T-Mobile offerings. This plan offers the same perks as the $60 Metro Flex offering while also including an Amazon Prime membership.

The $50 and $60 Metro Flex plans mirror current unlimited data plan offerings at Metro, with the main difference being that adding extra lines on Metro Flex costs $35 per line instead of $30. However, additional lines are eligible for those trade-in phone deals as well.

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Metro by T-Mobile is owned and operated by T-Mobile, taking advantage of its parent carrier's wireless network, including the largest 5G network among U.S. wireless providers. Metro is not the only sub-brand in the T-Mobile family though, as the carrier recently completed its purchase of Mint Mobile and Ultra Mobile .

That may seem like a lot of overlap, but Patterson says the three prepaid carriers serve different audiences. Metro targets customers who like to go into a brick-and-mortar store and talk to a rep about phones and plans. In contrast, Mint serves a digital-first audience that prefers to supply their own phone and buy their service in bulk, while Ultra appeals to customers with international talk and texting needs.

"It's three different brands targeting three different types of customer," Patterson said.

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Philip Michaels is a Managing Editor at Tom's Guide. He's been covering personal technology since 1999 and was in the building when Steve Jobs showed off the iPhone for the first time. He's been evaluating smartphones since that first iPhone debuted in 2007, and he's been following phone carriers and smartphone plans since 2015. He has strong opinions about Apple, the Oakland Athletics, old movies and proper butchery techniques. Follow him at @PhilipMichaels.

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Money blog: How to sell your home without an estate agent - and save thousands

How easy is it to sell your home without an estate agent - and how much could it save you? We spoke to industry experts to find out. Read this and our other Weekend Money content below, and let us know your thoughts. We'll be back with live updates on Monday.

Saturday 18 May 2024 09:05, UK

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By Ollie Cooper , Money team

Estate agent fees are one of the big expenses in selling a house - but rule changes and the rise of private sale websites have made it more common for people to go it alone.

But how easy is it - and what do you need to know? We spoke to industry experts to find out.

Firstly, what do estate agents do for their money?

An estate agent will typically charge in the range of 1%-3.5% of the sale price. 

That means for the average house price (£284,691 from December) you could pay anywhere from £2,846 to £9,964 in commission fees.

"When you use an estate agent, their fee includes taking professional photographs, advertising your home, conducting property viewings, and negotiating a price on your behalf," says Jack Smithson  from the home ownership site  Better.co.uk .

In addition, an estate agent will compile comprehensive details of your house, including room sizes and descriptions of fixtures and fittings. 

"They will also provide a concise write-up about the local area, highlighting amenities, schools, and transportation links," Jack adds. 

And they'll conduct checks on buyers for you (more on this later).

It sounds like a lot, but...

"Selling your home yourself can be a manageable process with a few key steps," Jack says.

Preparation 

You should begin by thoroughly researching house prices in your area, using websites like Rightmove and Zoopla - but seek free valuations from local estate agents to ensure you have a realistic asking price in mind.

Next, you want to take high-quality photos of your house.

Jack advises using tutorials on YouTube to learn new shooting and editing techniques that can take you to the next level.

You then want to write down what makes your home unique.

"While browsing other listings for inspiration, take it a step further by emphasising what you love about living in your home and the surrounding area," Jack suggests.

"Whether it's the refreshing scent of the coastline or the tranquil sounds of village life, incorporating these details can help potential buyers visualise living there," he advises. 

Like using YouTube for photography tips, you can use free tools such as ChatGPT and Grammarly if you need help with your writing, Jack says. 

Advertising

This is probably the biggest perk of going through an established estate agent - your home is much more likely to be viewed because they will have an established audience and a market. But it's very possible to do it alone. 

"When it comes to advertising your home, explore a variety of avenues including local newspapers and social media," Jack says.

"Consider using websites like Strike, which allow individuals to list their properties for free on platforms like Rightmove," he suggests.

Viewings 

Once you've secured some viewings, you've got the opportunity to make it a bit more personal than estate agents ever could - a real advantage. 

"Explain the reasons behind your decision to purchase the property, highlight its unique features, and share the aspects of your neighbourhood that make it a desirable place to live," Jack says. 

The small things matter when showing people round - so try to take an objective look around before you bring anyone in.

Do the things you'd do normally - make sure it smells nice and it's clean and tidy.

"Lastly, it's worth knowing that you must legally provide potential buyers with a free Energy Performance Certificate (EPC)."

The sale itself

Perhaps the most daunting aspect is the physical exchange of contracts and money. 

An estate agent would typically oversee the process of the initial offer acceptance to the transfer of keys to the new owner.

However, if you go it alone, you'll need to become the central point of contact - bridging the gap between your solicitor or conveyancer and the buyer and their legal representative.

"Once you've accepted an offer on your property, your first task is to draft what's called a memorandum of sale," Jack says.  

This document is a written confirmation of your acceptance of the offer and details the agreed price along with any specific conditions you've both agreed to.

"It's then recommended to engage the services of a solicitor or conveyancer to ensure all legal obligations are met," Jack says (of course, you'll need to do this even if you have an estate agent).

The cost of hiring one typically ranges from a few hundred to over £1,000, depending on factors such as fixed fees, hourly rates, the complexity of the sale and additional costs like property searches or land registry fees.

"In the absence of an estate agent, you'll be responsible for keeping your buyer informed about the progress of the sale. This involves regular updates on the status of legal procedures and any relevant developments," Jack says, before adding that this can actually be a good thing.

"By taking on these responsibilities independently, you'll have greater control over the sale process. However, it will require you to be exceptionally organised, and you'll need to be very good at communicating too."  

Any risks to be aware of?

Rita Patel, legal director at law firm  Browne Jacobson , tells us the biggest risk for people selling their properties without an estate agent is the lack of a vetting and verification process of the potential buyer.

Estate agents will verify the buyer's identity and check the buyer's proof and source of funds - without this, there's no way to assess the buyer is legitimate and can afford to buy.

"Whilst this process is something lawyers can help with, this is often at an additional cost, and you'll need to start from square one if there is an issue with a potential buyer's identification and/or financial eligibility," Rita says. 

More generally, selling without an agent can extend the time it takes to sell. 

"Zoopla suggests this timeframe is normally around 17-34 weeks, but with no one on hand to consistently promote and drive the property sale at all stages, going solo drags this process out," Rita says. 

"Agents can also help mediate any potential breakdowns in communication between the buyer and seller - reducing the likelihood of having to go back to market and start again."

The advantages

Laura Owen-Brown, a PR manager from Gloucestershire, tells us she is set to sell her house without an estate agent in the near future.

"My disappointment with estate agents stems from their lack of familiarity with the properties they attempted to sell me when I was buying my current house," she says. 

"They couldn't tell me about the details that truly matter, like the optimal times for sunlight in the garden, how much council tax I'd pay, what the roof was made of, the places I could walk my dog off lead or the impact of post-football match traffic on Sundays.

"These types of details can shape the experience of living in a house for years and are just as important as the square footage, EPC rating or how many bedrooms a property has," she adds. 

She says the current "transactional" approach to selling houses feels "impersonal and outdated" to her. 

"Yes, I'll have to handle more admin, but the savings in both money and time will make it worthwhile. Liaising with buyers and solicitors directly without a third party slowing everything down will mean I can be in control and have transparency throughout the process, especially during negotiations," she says.

All in all...

As Laura says, it's very much a case of whether you can stomach the admin and are happy to take the risks on background financial checks. 

If you are aware of all the above and willing to take on the organisational burden, you could save yourself a serious chunk of cash. 

As we've been reporting in the Money blog over the last few months, an increasing number of cities are either imposing or increasing the cost of tourist taxes on visitors. 

Many say they are preventing damages from overtourism, as well as funding local infrastructure and businesses. 

Here are the latest tourist fees for the most popular spots in Europe...

Tourists visiting Venice for the day will have to pay a €5 entry fee to enter the city between the hours of 8.30am and 4pm.

Meanwhile, those staying overnight in Venice are charged a fee between €1 to €5 within the accommodation price for the first five consecutive nights.

People visiting the Spanish city now have to pay €3.25 if they're staying in official accommodation, up from €2.75.

Manchester 

Visitors must pay £1 per room, per night across 73 hotels. 

The scheme, which has raised more than £2m within a year, is for improvements to attract more tourists.

Tourists must pay €2 per person for every night they stay, although this is only applied for a maximum of seven nights.

The Greek government has introduced a Climate Crisis Resilience Fee to charge tourists anywhere from €0.50 to €10 per room, per night.

The amount depends on the hotel category and the time of year.

Visitors to the Croatian city must pay €2.65 per person, per night throughout April to September. 

However, the fee has been temporarily reduced to €1.86 for the rest of this year.

Different amounts are charged depending on the type of accommodation.

The most expensive charge is €14.95 for a stay in palaces, and €0.65 at one or two-star campsites, per person, per night. 

Those staying in a typical four-star hotel are charged around €8.

Those staying in the Hungarian capital are charged an additional 4% each night, which is calculated based on the price of the room.

Tourists in Berlin must pay 5% of the room price, excluding VAT and service fees.

The tourist tax here has increased from €0.82 to €1.97 per day. 

Prices researched by travel insurance site Quotezone.co.uk

The main topics from the Money blog that got you commenting this week were...

Government-funded childcare

• Michel Roux Jr's comments about the future of the restaurant industry 

Nearly 600 new skyscrapers for London

From last Sunday, eligible working parents of children from nine-months-old in England have been able to register for access to up to 15 free hours of government-funded childcare per week.

Those hours can be claimed from September. 

Some readers pointed out the T&Cs... 

This 15 hrs a week is for term time ONLY. So full-time working parents will have to either tell their employer they can't work in school holidays or pro-rata it across the year which is 10 hours a week. Yvonne grandma

Others said it spoke to issues in the wider childcare sector...

Is the government going to give pay rises to nursery staff? They are very low paid staff, and can't get enough staff as it is!! Nurseries may have to close if they don't get staff, so parents won't be able to take up the offer!! What is the government going to do about it? Carol

Chefs or delivery drivers?

Celebrity chef Michel Roux Jr has suggested that restaurants may only open three days per week because young people prefer other jobs - like delivering parcels. 

"Just because I worked 80 hours a week or more doesn't mean the next generation should," he said. 

"Quite the contrary. That is something that we have to address in our industry."

Readers said...

That's because one [job] is on the verge of slave labour and one definitely is slave labour. And the latter I'm referring to is working in a kitchen for a chef.  Realist2024

Spent 35 years working as a chef. Young people nowadays are not willing to do the extra hours (usually unpaid) and work every weekend. Godsends like my generation of chefs did and do.  Bucks

There's been considerable backlash in our comments section after a thinktank said a total of 583 skyscrapers are "queuing up in the pipeline" to be built across central London.

That is more than double the 270 built in the past decade...

"600 new skyscrapers on way for London" while the majority are struggling. When will something serious be done about growing wealth inequality in the UK? A growing economy is useless while the gap between the ultra rich and everyone else increases. Qwerty1

How many unnecessary skyscrapers for London? It's fine, as long as they are not made using steel, glass, concrete or bricks - don't people know there's a climate emergency? Shanghaiwan

Who's paying for it? What about the North? treelectrical

The energy price cap is set to fall by about 7% in July, a respected energy markets researcher has said.

Ahead of next Friday's announcement by Ofgem for the July-September period, Cornwall Insights said: "For a typical dual fuel household, we predict the July price cap to be £1,574 per annum" - a drop from £1,690.

Looking further ahead, it forecasted the cap will rise again slightly in October, before falling in January next year. 

"A predicted 7% drop in energy prices in July is clearly good news, with the price cap looking likely to hit its lowest level in over two years," a spokesperson for Uswitch said. 

Around 100 more prosecutions of sub-postmasters unrelated to the Horizon scandal could be "tainted" , a Sky News investigation has found, as officials worked with now discredited Post Office investigators to secure convictions.

The prosecutions of Post Office staff were led by the Department for Work and Pensions (DWP) between 2001 and 2006.

It is understood these usually involved the cashing in of stolen order books.

The Post Office itself wrongly prosecuted hundreds of sub-postmasters between 1999 and 2015 - based on evidence from the faulty Horizon accounting system.

Read more from our business correspondent Adele Robinson  by clicking  here ...

The UK's mega rich are dwindling in a sign Britain's "billionaire boom has come to an end" , according to the latest Sunday Times Rich List.

The list reveals the largest fall in billionaires in the guide's history - from a peak of 177 in 2022 to 165 this year.

While the combined wealth of the list's 350 wealthiest individuals amounts to more than £795bn - larger than the GDP of Poland - the guide's compiler says time will tell what impact a drop in billionaires could have.

"This year's Sunday Times Rich List suggests Britain's billionaire boom has come to an end," Robert Watts said.

Read on here ...

The Money blog is your place for consumer news, economic analysis and everything you need to know about the cost of living - bookmark news.sky.com/money.

It runs with live updates every weekday - while on Saturdays we scale back and offer you a selection of weekend reads.

Check them out this morning and we'll be back on Monday with rolling news and features.

The Money team is Emily Mee, Bhvishya Patel, Jess Sharp, Katie Williams, Brad Young and Ollie Cooper, with sub-editing by Isobel Souster. The blog is edited by Jimmy Rice.

The Body Shop’s administrators are to launch an auction of the chain after concluding that an alternative restructuring of one of Britain’s best-known high street retailers was not viable.

Sky News has learnt that FRP Advisory, which has been overseeing the collapsed business since January, is to begin formally sounding out potential buyers in the coming weeks.

The move raises the prospect of new owners taking control of The Body Shop, which was founded nearly half a century ago.

Read more here ...

The UK's mega rich are dwindling - in a sign Britain's "billionaire boom has come to an end", according to the latest Sunday Times Rich List.

Published today, the list reveals the largest fall in billionaires in the guide's history - from a peak of 177 in 2022 to 165 this year.

"Many of our home-grown entrepreneurs have seen their fortunes fall and some of the global super rich who came here are moving away."

Top of the list is British-Indian businessman Gopi Hinduja and his family, whose wealth of £37.2bn is the largest fortune in the ranking's history.

But other familiar names in the list saw their riches fall, with Sir Richard Branson's total dropping by £2.4bn, which is back to his 2000 level.

Last year's top climber Sir Jim Ratcliffe, who bought a stake in Manchester United this year, fell two positions with a decline of £6.1bn.

Euan Blair, Tony Blair's eldest son, made the list for the first time, as did Sir Lewis Hamilton.

It comes as the UK continues to deal with a cost-of-living crisis, with new figures this week revealing a record 3.1 million food bank parcels were distributed over the course of a year.

The top 10:

• Gopi Hinduja - £37.2bn
• Sir Leonard Blavtanik - £29.2bn
• David and Simon Reuben and family - £24.9bn
• Sir Jim Ratcliffe - £23.5bn
• Sir James Dyson and family - £20.8bn
• Barnaby and Merlin Swire and family - £17.2bn
• Idan Ofer - £14.9bn
• Lakshmi Mittal and family - £14.9bn
• Guy, George, Alannah and Galen Weston and family - £14.4bn
• John Fredriksen and family - £12.8bn

A group of social media influencers have been charged in relation to promoting an unauthorised investment scheme.

The Only Way Is Essex (TOWIE) original cast member Lauren Goodger, 37, former Love Island star Biggs Chris, 32, and Celebrity Big Brother winner Scott Timlin, 36, also known as Scotty T, are among seven TV personalities alleged to have been paid to promote the scheme to their combined 4.5 million Instagram followers.

The others charged by the Financial Conduct Authority (FCA) include former Love Islanders Rebecca Gormley, 26, Jamie Clayton, 32, and Eva Zapico, 25 and TOWIE member Yazmin Oukhellou, 30.

The UK's financial watchdog brought the charges in a crackdown on "finfluencers" who use their online platforms to offer advice and information on various financial topics.

It alleges that between 19 May 2018 and 13 April 2021 Emmanuel Nwanze, 30, and Holly Thompson, 33, used an Instagram account to provide advice on buying and selling investments known as contracts for difference (CFDs) when they were not authorised to do so.

The watchdog said CFDs were high-risk investments used to bet on the price of an asset, in this case the price of foreign currencies.

It previously warned that 80% of customers lost money when investing in CDFs.

Mr Nwanze has been charged with running the scheme. He faces one count of breaching the general prohibition of the Financial Services and Markets Act 2000, and one count of unauthorised communications of financial promotions.

Ms Thompson, Mr Chris, Mr Clayton, Ms Goodger, Ms Gormley, Ms Oukhellou, Mr Timlin and Ms Zapico each face one count of unauthorised communications of financial promotions.

All nine will appear at Westminster Magistrates Court on 13 June.

The FCA asked anyone who believed they had sustained a loss due to the scheme to contact its consumer contact centre.

A hotel part-owned by Gary Neville and other ex-Manchester United legends has been named one of the best places to work in hospitality. 

Each year, The Caterer releases its top 30 best places for employees in the sector, with the top six featuring some familiar names.

The list is compiled via anonymous employee survey - with no input from managers or owners. 

Hotel Football, the only hotel with a rooftop five-a-side pitch, was among the top six venues selected by employees across the UK. 

The hotel's benefits package was particularly well-praised by those who work there - given that it "prioritises the financial wellbeing of employees during the cost of living challenge".

Management at the hotel, which is situated next to Manchester United's Old Trafford stadium, was also praised for enhanced maternity, paternity, parental and adoption leave policies and a strong belief in diversity and inclusion. 

The other five to make up the top six are The Biltmore in Mayfair, Cycas Hospitality (which has 18 locations across the UK), Dalata (which boasts some 1,000 employees), Gleneagles Hotel in Edinburgh and Nobu Hotel in Shoreditch, London. 

The energy price cap is set to fall by about 7% in July, a leading thinktank has said. 

Cornwall Insights said: "For a typical dual fuel household, we predict the July price cap to be £1,574 per annum" - a drop from £1,690.

Looking further ahead, it forecasted the cap to rise again slightly in October, before falling again in January next year. 

Reacting to the news, Uswitch said the predicted drop was "clearly good news". 

"The future still remains uncertain, and with the price cap changing every three months – currently expected to rise in October before falling slightly in January –  it's crucial not to be complacent," Richard Neudegg, director of regulation, said. 

However, "a predicted 7% drop in energy prices in July is clearly good news, with the price cap looking likely to hit its lowest level in over two years", he said. 

He also urged  households who want to lock in rates for price certainty to run a comparison to see what energy tariffs are available to them.

"There are many 12-month fixed tariffs available at rates cheaper than the current price cap, and even some that are 2% below these new predicted July rates," he said. 

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Home » Internet Service

Best Internet and Mobile Bundles

Get unlimited mobile data and fast home internet for one low price with these bundle deals

Internet companies are offering cell phone service, and wireless carriers are diving into the internet market. It may look like a topsy-turvy world out there, but it’s actually a great time to score an awesome bundle package.

We’ve done the research and found the very best internet and mobile bundle deals. Several of these come from big internet companies, like Xfinity, Cox, and Spectrum, which offer cheap unlimited data cell phone plans exclusively for internet customers. But mobile companies, like T-Mobile and Verizon, also have big discounts for those who bundle.

We’ll go over everything you need to know about these bundle deals, from prices and contracts to availability and perks.

Guide to best internet and mobile bundles:

What to look for in internet and mobile bundles

Xfinity: best overall deals, cox: best for big families.

• T-Mobile: Best 5G Home Internet

Verizon: Best for Fiber Internet

Spectrum: best budget pick, methodology, best internet and mobile bundle deals.

There are a lot of companies getting into the mobile and internet bundle game. But choosing the perfect bundle deal shouldn’t be hard, as long as you know what to look for. Here are a few tips for narrowing down the options.

• Internet availability: If you can’t get internet service from a company in your area, you’re going to have a hard time buying their bundle deal. Use our nifty zip code tool to see what companies offer service in your neighborhood.
• Internet data speeds: Make sure you know how much speed you actually need to support all of your household streaming, scrolling, and gaming before you pick a provider.
• Mobile data caps: There are many “unlimited data” plans out there that won’t technically cut your data off, but they will slow it down after you use a certain amount. Most people will want a cell phone plan that has at least 20GB of full-speed data or more.
• Price: Obviously you want to get a low price on your bundle. But look at the fine print to see how long that price will last. Some companies have sweet promo deals but then jack up the prices after the first year. Other companies offer price guarantees for a certain period of time.
• Perks: Bundle packages often unlock cool perks, like discounts on new phones or prepaid cash cards.

That’s enough chatting. Let’s get to the deals. We’ll start with Xfinity, which has a bundle deal for pretty much everyone.

You probably know about Comcast Xfinity because it’s one of the biggest and fastest internet providers in the U.S . But Xfinity has recently branched out to provide mobile service that can be bundled with TV and internet service .

What makes Xfinity’s mobile and internet deals great is that there are so many affordable options, and the company is constantly throwing out incredible new discounts. Here’s a look at just a few of the best Xfinity mobile and internet bundle deals.

On the lower end of the spectrum, Xfinity offers its Connect internet plan with 150Mbps internet. That’s plenty of speed for students, couples, and other smaller households who just want to stream and game when they get home from work. You can pair that with a flexible By the Gig phone plan for just $40 a month, which is about as cheap as it gets.

If you want more, Xfinity has plenty to offer. Its residential cable internet speeds go all the way up to 2,000Mbps and you can get up to 50GB of premium data from Xfinity’s Unlimited Premium Plan.

Xfinity doesn’t just do internet and mobile. It also has a cable TV service that can get you hundreds of channels and save you even more when you bundle .

In order to get Xfinity Mobile service, you have to already be an Xfinity internet customer. But, once you’re in, you’ll be on Verizon’s powerful wireless network , which has great speeds and coverage. You’ll also unlock savings on your internet bill and tons of other neat perks. For example, you can get a second unlimited data line for free for one year when you sign up right now .

If you bring your own device to Xfinity Mobile, then you’ll get a $100 Prepaid Mastercard. But you can also score a great deal on a brand new phone from Google, Samsung, or Apple when you buy it from Xfinity. Check out some of these phone deals below.

There are a few drawbacks to Xfinity’s internet and mobile bundles. First of all, you’ll have to deal with some pesky contracts. Many of the company’s best deals are only available with two- or three-year contracts. That’s a long time to commit, and after your contract term is up, you might see your prices go up .

Another issue with Xfinity is that, while its internet speeds are fast, they are not fiber speeds, and you will have a 1.2TB data cap. For those who want the best internet performance available, fiber is really the way to go because it offers symmetrical upload speeds and better reliability overall.

Cox is another big company that’s better known for its internet, TV , and home security services than for its wireless phone plans. But, you can save a ton of money if you bundle up your Cox internet with Cox Mobile , especially if you get a multi-line plan.

Like Xfinity, Cox offers a lot of ways to mix and match internet and mobile. Here’s a quick overview of our favorite combinations.

If you compare the prices above with Cox’s internet and mobile prices on their own, you’ll notice a difference. That’s because you automatically get a $15 a month discount on your internet plan when you sign up for Cox Mobile (lasting for the first 24-months of your service).

Cox offers a wide range of internet speeds, from a slow-ish 100Mbps all the way up to 2,000Mbps, which is enough to power a small business or a multi-unit apartment building. These internet speeds make Cox a great option for large families.

Speaking of large families, you can save even more with Cox Mobile when you add additional lines to your plan. Once you’re up to four or five lines, you’ll pay just $30 a month for unlimited data. That’s an incredible deal on top of the discounts you’re already getting for bundling.

Cox’s mobile service uses Verizon’s network , which means fast 4G LTE and 5G speeds throughout the entire U.S., with few dead zones. And you can score great deals on new devices, like $500 off the new Samsung Galaxy lineup and $300 off any iPhone.

You can save a whopping $20 a month when you have both AT&T Internet and AT&T Wireless service. While we’re not highlighting AT&T’s bundles in this article, we did want to give it a shoutout for those who might already be using the service.

So, what’s the catch with Cox? Well, there are a couple of drawbacks.

While Cox does offer fiber internet service in some areas, the majority of its network is still cable. That means you might be able to find better upload speeds from other companies in your area. We also think that Cox’s internet plan prices run a bit high for what the company offers. If you’re on a budget, you might want to consider T-Mobile or Xfinity instead.

T-Mobile: Best for 5G Home Internet

T-Mobile has revolutionized the internet industry in the last few years with its 5G Home Internet service . It’s made it possible for people to get a wireless, high-speed connection in pretty much every corner of the United States .

T-Mobile 5G Home Internet has always been affordable, but it’s even cheaper if you bundle it with a T-Mobile cell phone plan . Here’s a look at some of our favorite internet and wireless combo deals.

T-Mobile’s 5G internet service normally costs $60 a month. That’s a pretty good deal, considering that you get enough speed for streaming, scrolling, Zooming into work, and pretty much everything else (assuming you’re only using a couple of devices at once).

But when you bundle up with T-Mobile’s cell phone plans, you get an additional $10 or $20 off, depending on what plan you purchase. We think that the math makes the most sense when you go with the powerful Magenta MAX plan + 5G Home Internet. If you do, here are just a few of the benefits you’ll get:

• Free 5G Wi-Fi gateway
• Truly unlimited high-speed mobile data
• 40GB of mobile hotspot data
• T-Mobile Tuesdays perks
• Unlimited data and texting in 215+ countries
• 4k UHD video streaming
• Up to $800 virtual MasterCard prepaid card when you bring an eligible device

That’s a lot of perks, especially when you consider that T-Mobile’s internet service is already the best option for many folks who live in rural areas.

There are a couple of issues that might keep some customers away from T-Mobile home internet. Your internet speeds can be impacted by many factors, like how close you are to a 4G LTE or 5G cell phone tower, how congested the network is, and how much data you’ve been using. It will never be as fast as reliable as wired alternatives, like cable and fiber.

Verizon is one of the Big Three in the mobile world. In fact, many of the companies we’ve highlighted here, like Xfinity and Cox, use Verizon’s network to power their cell phone service. But if you want the best of the best, you have to go straight to the source.

Verizon’s Fios home internet plans are some of the fastest on the market . The company has a fully fiber-optic network, which is ideal for remote workers, content creators, and serious gamers because it provides symmetrical upload speeds .

Here’s the really good part: You can get a full $25 off your Verizon Fios internet bill every month when you bundle with an eligible Verizon Wireless plan (you can also get this discount with other Verizon internet services, including 5G home internet ). Here’s a look at some of our favorite Verizon bundles. 

Unfortunately, you have to be on one of Verizon’s more expensive plans (the ones that have access to the 5G Ultra Wideband Premium Data) to get the $25-a-month discount. But the discounted price really isn’t that bad. Imagine getting the best internet and the best phone service available for just $105 a month.

You’ll score all kinds of neat perks when you sign up for one of these bundle deals, like:

• 30–60GB of mobile hotspot data
• Truly unlimited mobile data
• Contract-free plans
• Free internet equipment rental
• $200 Target or a Samsung Galaxy Chromebook Go
• Up to $500 in credit to cover early cancellation fees from your previous provider

The biggest problem with Verizon Fios internet is that its coverage area is mostly limited to the Northeastern United States. Folks in other areas may have access to Verizon’s 5G internet service, but the coverage area for that is more limited than T-Mobile 5G service.

In short: Verizon’s internet and mobile bundles aren’t the cheapest, but if you want the best performance available, they’re definitely worth it.

Spectrum is another company that covers multiple industries, including internet , mobile , and TV . In many ways, it's similar to Xfinity or Cox because it offers fast cable internet, a mobile plan that uses Verizon’s network, and great deals when you bundle.

But what makes Spectrum stand apart is its amazing discounts for new customers. Right now, when you sign up for a Spectrum internet plan with more than 300Mbps download speeds, you’ll score a totally free unlimited phone plan for the first 12 months. You’ll also get free Wi-Fi equipment. Here’s a look at the price breakdown.

So what happens after that first year? Normally, a Spectrum unlimited plan will cost you $29.99 or $39.99 a month, depending on which plan you pick. Even if you are paying full price, that’s a reasonable cost for an unlimited data plan that comes with unlimited hotspot usage.

Spectrum isn’t one of the fastest internet providers in the country. Its customer service isn’t top-notch. It’s a real middle-of-the-road company. But, honestly, that’s good enough for most households that just need internet for streaming, gaming, scrolling, and Zooming into meetings. So why not save some money?

That does it for this review of the best internet and mobile bundles. But before we say our final goodbye, here’s a quick recap to help you make up your mind.

• Xfinity : Starting at just $40 a month, Xfinity offers a ton of ways to mix and match mobile and cable internet. There’s a combination for every kind of household at prices that won’t break the bank.
• Cox : If you’ve got a big household that uses tons of internet bandwidth and 4G/5G mobile data, then Cox is a great way to go. When you bundle with a multi-line family plan, you can get unlimited data for just $30 a month per line.
• T-Mobile : Those who live in rural areas can have a hard time finding good internet service. But T-Mobile 5G Home Internet is available almost everywhere in the U.S., and you can save big when you bundle it with a T-Mobile cell phone plan.
• Verizon : For those who want the best performance, period, Verizon Fios is a great choice. Its fiber internet plans give you symmetrical download/upload speeds and you can get a killer price when you bundle with an unlimited data cell phone plan.
• Spectrum : Spectrum’s cable internet offers fast speeds and decent prices. But what really makes Spectrum’s bundles great is the free unlimited cell phone plan that you get for the first 12 months.

Our reviews are written by real people who have done real research and testing to determine the pros and cons of each service. For this review of the best internet and mobile bundles, we began by diving deep into the contract language, customer reviews, third-party evaluations, and our own proprietary data about the biggest players in the industry. We narrowed down our picks by focusing on the following criteria:

• Internet type (fiber, cable, fixed 5G, etc.)
• Internet performance (upload speeds, download speeds, and reliability)
• Mobile coverage
• Mobile data caps
• Mobile data performance
• Extra perks and contract limitations
• Customer service

Once we’d established the rankings for the best internet and mobile bundles, we picked out companies that appeal to various types of users and households. We hope that our article has helped you find the perfect bundle package to fit your lifestyle!

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The Best Senior Phone Plans for 2024 (Prices and Coverage)

Our top picks.

Consumer Cellular

The best cell phone plans offer excellent nationwide coverage, unlimited talk and text, and low, transparent prices.

Consumer Cellular provides the best cell phone plans for older adults thanks to its low monthly pricing and excellent nationwide coverage. The carrier uses AT&T’s wireless network to offer the same speeds and coverage as the “big companies,” and they do not have any surprise fees like activation fees. Plans start at $20 per month ($15 for additional lines), with further discounts for AARP members. Consumer Cellular has dozens of phones to choose from, including the most popular iPhone and Samsung phones.

Our second choice is Lively , which makes flip phones and smartphones specifically for seniors that offer unique features like medical alerts. We’ve tested Lively’s Jitterbug Flip2 and Smart4 phones, and they are a good choice for a simpler, limited-feature phone. Lively runs on Verizon’s wireless network, and plans start at $20 per month.

If you’re only looking at the “big three carriers,” AT&T Wireless is a great choice. Plans start at $35.99 per month, but can be reduced with AARP, employer, or union discounts.

Continue reading as we describe our experiences with eight providers that have pricing and phones that passed our tests.

Our Methodology: How We Tested and Selected the Best Phone Plans for Seniors

Our team testing out senior-friendly cell phones

Each year, our editorial team analyzes the plans for more than a dozen wireless carriers to find the best plans for seniors. In addition, for carriers that offer phones specifically designed for seniors, we purchase them and put them through a series of tests for usability and durability.  This year, we put 12 providers and over 30 phones to the test. Here’s what we evaluate, in a nutshell:

• Pricing: We’re looking for low-priced, transparent plans with unlimited talk and text. For plans without unlimited data, we want to understand how much is included and how customers are charged if they go over their limit.  We also look for hidden fees like activation fees.
• Coverage: We’re looking for plans that use AT&T, T-Mobile, or Verizon’s networks. They resell their networks to companies like Consumer Cellular or Lively, so you’re going to be covered by everyone in this article.
• Customer service: There’s nothing worse than running into a problem with your phone or service and being unable to get help from your provider. We’ve tested different plans and dealt directly with customer service representatives to see which companies offer the best overall customer service experience.
• Health and safety services: Some of the carriers on our list offer health and safety services designed for seniors. This will only be an important feature for some users, so for those who want them, we’ve highlighted which carriers that offer them below. From phones with built-in medical systems to health and safety features, there are many perks that make particularly good options for seniors.

Top Questions to Consider When Choosing a Senior Phone Plan

If you’re struggling to choose a phone carrier, ask yourself the questions below to narrow down your options:

• Which cell phone carriers are in your area? Your cell phone plan options will depend on which carriers provide coverage where you live. Ask your local friends, neighbors, and family which carriers they use and if they’re satisfied with their coverage.
• How will you use your phone? Will your phone be for just talking and texting? Or do you plan to use it for heavy internet surfing and video streaming? How you use your phone dictates the type of plan you need.
• Do you already have a cell phone? If you’d like to continue using your current phone, be sure to ask if the plan and carrier you are considering allow you to do so.
• Do you need a health and safety package? Some carriers, such as Lively and Snapfon, offer add-on health and safety packages that include urgent response and fall detection features.
• Do you want a prepaid plan? With prepaid cell phone plans, you’ll pay upfront for the number of minutes, texts, and data you need.
• Are you eligible for a veteran discount or low-income plan pricing? Many carriers offer discounts on phone plans to seniors, veterans, and low-income individuals.
• Do you travel out of the country often? You can stay connected with family and friends, even when you’re out of the country, with a plan that includes overseas coverage.

Five Common Cell Phone Plan Fees

Deciphering cell phone plan pricing can be tricky! Before locking into your new plan, ask the salesperson to total up all of the plan costs, including taxes and fees, so you know exactly what to expect when you receive your monthly billing statement. Don’t be afraid to ask for fees to be waived! You could snag some savings simply by speaking to a customer service representative.

Here are the five most common fees to look out for:

• Activation fee
• SIM card fee
• State and local wireless tax
• Phone upgrade fee
• Regulatory Cost Recovery Fee (RCRF)

Free or Low-Cost Cell Phone Plans for Seniors

Older adults living on a fixed income may struggle to pay for a cell phone plan. And how much Social Security you get plays a major role! Luckily, the Federal Communications Commission’s (FCC) Lifeline program provides help.

Participants in Medicaid health insurance , Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), veterans pension and survivor benefits , and other federal and state assistance programs may be eligible for free or low-cost phone service.

The FCC’s Lifeline program provides a discount on monthly telephone service, broadband internet service, or bundled voice and broadband packages from participating wireline or wireless providers. You can also check out our guide to free cell phones for seniors for more ways to save.

Best Phones for Seniors: How to Choose

My grandma making a call on the Jitterbug Smart4

As you shop for the best cell phone plan, you’ll need to make sure you have the right phone to go with it! With so many choices, finding the right cell phone can seem like a daunting task. These resources will help you make the most of your new cell phone and plan.

• Best smartphones for seniors : Our experts spent over 300 hours researching, asking questions, and testing various phones to find the best smartphones on the market.
• Best flip phones for seniors : Find out which flip phones made our top five recommendations.
• Best cell phones for hearing-impaired seniors : Get the most out of your hearing aids by pairing them with one of the best cell phones for hearing-impaired seniors.
• Best cell phones for visually impaired seniors : If you have vision loss or are blind, there are plenty of accessible phone options to choose from.
• Best big-button cell phones for seniors : We tested and reviewed over a dozen big-button cell phones and narrowed them down to our top five picks for seniors.
• Easiest cell phones for seniors to use : Searching for a simple cell phone? We have you covered with the easiest cell phones based on usability, size, and other senior-friendly features.
• Best cheap cell phones for seniors : If you’re on a tight budget, check out our top picks for cheap cell phones.
• Best iPhones for seniors : Are you a big fan of Apple products? We’ve hand-picked the best iPhones for older adults.
• Best Android phones for seniors : If you prefer Android over Apple, check out our top Android picks for seniors.
• Best voice-activated phones for seniors : Want a phone that you can operate with the sound of your voice? Take a look at our top picks for voice-activated seniors, perfect for those with arthritis or mobility issues.

'ZDNET Recommends': What exactly does it mean?

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form .

The best web hosting services: Expert tested

If you want to build a website, there are dozens of web hosting providers available. Choosing the right web hosting service for you can be challenging, but you no longer need to be a programmer or pay someone to build advanced features such as e-commerce or forum management to launch a site.

Today many web providers will provide these functions, as well as a content management system and other features like SEO assistance and security checks, in standard subscription packages. Below, you will find our top recommendations for web hosting services, ranging from providers that give you a quick and easy way to build your website all the way up to the big companies that provide full data center infrastructure capabilities as a service.

Also:   The best VPNs

What is the best web hosting service right now?

ZDNET has conducted extensive research and hands-on testing with many of the top web hosting services. Our pick for the best web hosting service overall is Hostinger . Hostinger offers inexpensive plans starting at only $2.99/month suitable for most website owners. Its premium plan has everything you need: a website builder, WordPress integration, templates, emails, SEO, marketing help, and more. Read on for the rest of our picks for the best web hosting services.

Best web hosting services of 2024

Best web hosting service overall.

• Inexpensive
• One-click WordPress install
• Enhanced security limited to more expensive plans
• Prices jump on renewal

Hostinger's premium plan ($2.99/month, three months free) is excellent value for the money if you want to operate multiple websites for personal or business reasons under one account.

The premium plan supports up to 100 websites. It offers users 100GB storage, up to 100 email addresses and forwarders, free SSL website security, and unlimited bandwidth, and a free domain name. 

While there's no dedicated IP address, this won't bother most website owners. Furthermore, you'll be given basic e-commerce capabilities and one-click WordPress installation and migration. The same WordPress installation can be used to support multiple WordPress websites. 

Review:   Hostinger review: Good support, killer entry-level price web hosting

If you need a theme, Hostinger also provides a drag-and-drop website builder and 150 templates. The plan includes Google Analytics integration, SEO tools, and standard DDoS protection. 

Overall, we consider Hostinger's premium plan an excellent option for most website owners and small businesses. Business options begin at $2.99/month with three months added, for free.

A downside, however, is that you can only access more advanced features -- such as daily backups and increased performance -- with more expensive subscriptions. In addition, while many customers applaud Hostinger's customer service, there are reports of bounceback and slow loads by some clients operating multiple websites.

There is a limited, free plan available, with 300MB storage but no free domain or email.

Hostinger features:  cPanel : Yes |  SSL : Some plans |  SSH : Yes |  Backups : Yes |  Money-back guarantee : 30 days |  Support : 24/7, live chat support

Best web hosting service for professionals

• Over three-month money-back guarantee
• Many hosting options
• Email an additional cost

DreamHost's easy-to-use interface, efficiency, and customer support stand out to business owners and new webmasters alike. The hosting provider offers WordPress hosting, shared hosting, virtual private servers, dedicated servers, cloud hosting, and more. 

We particularly like that DreamHost offers G Suite integration, with domain integration and Google Cloud support. The company also provides a great set of resources and guides that can help customers grow their businesses, all in a cost-effective way. A free SSL certificate is available on all plans. 

Review:   DreamHost review: I'm a satisfied 15-year customer

Nick Farnborough, the co-founder of  Clavis Social , told ZDNET that he has "tried almost every host out there over the years and ultimately found DreamHost to be the best overall package, taking into account cost, performance, and ease of use." 

Customers online, too, have applauded the customer support and value for money of this web host, although some also note that reaching customer support teams can be challenging. Prices begin at $2.95 per month for a basic, shared plan, with email available for an additional monthly fee.

DreamHost features :  cPanel : No, proprietary panel |  SSL : Free |  SSH : Yes |  Backups : Yes |  Money-back guarantee : 97 days |  Support : 24/7 chat, ticket, and call-back

Best budget web hosting service

• Affordable plans
• Paid plans can become expensive following promotion time periods

Ionos is one of our top picks for affordable, long-term web hosting. The web hosting provider offers reliable, stable uptime with daily backups included on all plans. Free wildcard SSL certificates, email, a free domain, and 24/7 support are also included. 

Customers report great customer service and uptime, as well as easy setup and web hosting transitions. 

Basic plans supporting one website and with 10 databases, alongside 10GB storage space, are typically $6/month, but with the agreement of a three-year plan, will cost you $4/month. A free domain name for one year is included. 

The top deal at the moment is for Ionos Plus, a website hosting package suitable for larger, scalable projects and WordPress. On a three-year plan, you will only pay $6/month and you can operate unlimited websites with unlimited databases and storage. You will also receive a wildcard SSL certificate.

Ionos f eatures:  cPanel : Yes |  SSL : Yes, wildcard |  SSH : Yes |  Backups : Daily |  Money-back guarantee : 30 days |  Support : 24/7

Best web hosting service for the environmentally-conscious

• Reasonably priced
• Eco-friendly
• On-demand backups limited to premium plans

GreenGeeks is a great web hosting option if you want to sign up for a sustainable, eco-conscious service.

GreenGeeks has developed its marketing around the concept of being environmentally friendly, with three times the power your hosting demands replaced with wind power credits and tree planting. 

It's not just the environmental factor, however -- GreenGeeks prides itself on a speedy, reliable service. Although the company's own website could use some modernization and an overhaul, the important part is the hosting, which includes standard hosting, WordPress installs, commerce, VPS, and dedicated tiers. 

You can expect to pay $2.95/month for basic plans, with options to upscale and grow over time. The basic web hosting plan only covers one website with 50GB storage, but once you move up a level, you can expect support for unlimited websites, managed WordPress installs, unlimited space, a free SSL certificate, and more. 

Customers applaud GreenGeek customer service, although there are reports of "hidden" fees related to specific products.

GreenGeeks f eatures:  cPanel : Yes |  SSL : Free |  SSH : Yes |  Backups : Varies by plan |  Money-back guarantee : 30 days |  Support : Depends on plan

Best web hosting service for GoDaddy domain customers

• Free, unlimited SSL for all websites on the Deluxe plan and up
• Tutorials online to help guide your website-creating process
• Large payment down to start hosting

GoDaddy has made a business of offering as wide an array of services as possible for individuals and small businesses in need of an internet presence. It's widely known, and many customers enjoy the service.

Pricing begins at $5.99/month for one website. With specific plans, you may be eligible for a free domain name and SSL certificate. Regarding security, automatic WordPress updates are applied and malware scanning services are available. Each plan comes with a one-click WordPress installation, a cPanel, and daily backups. 

Review:   GoDaddy: A no muss, no fuss website-building service

Customer service is reasonable, and, although not 24/7, if you need a technical lead to get something accomplished, you can usually find someone with a clue (after jumping through a few hoops, of course). However, the refund policy is restrictive and I would say the host's website is cluttered, making it difficult to find exactly what service you need -- and for what price.

ZDNET author David Gewirtz has decades of experience with GoDaddy, and he has come to respect how this web host provides the key services most customers want. They're definitely not the best at anything, but they do a good job with almost everything. 

"GoDaddy, in my opinion, is the best web host," Gerrid Smith, director of E-commerce of  Joy Organics , told ZDNET. "They promise a minimum of 99.9% availability. To prevent malicious activities and repel DDoS attacks, their security team works around the clock."

GoDaddy f eatures:  cPanel : Some plans |  SSL : Some plans |  SSH : Some plans |  Backups : Some plans |  Money-back guarantee : 30 days for annual plans, 48 hours for monthly plans |  Support : 24/7/365 US-based ticket and phone

Best web hosting service for simple e-commerce

• Lots of templates to choose from for beginner web designers
• Simple interface
• Website apps available with Wix support
• Monthly plans are expensive
• Can't switch templates, must start from scratch

If you've ever watched a YouTube video, you've seen a Wix ad. They are everywhere. With six million premium subscribers, they've got some momentum -- and are certainly capable of grabbing attention.

When selecting a website builder, why would you go with Wix over WordPress? The answer is simplicity. WordPress offers tremendous depth and customization options with plugins and widgets, but Wix quickly gets you up and running with an attractive site. 

There is nothing like the thousands of plugins and themes offered by WordPress in the Wix world, but if you want a well-designed site and you need an e-commerce solution, this is a great option. 

I selected this provider when I assisted someone in setting up a small online business, and the learning curve was easy, with no payment or downtime issues. However, for someone used to CMS backends, the more restrictive website builder can be somewhat frustrating.

Free versions, however, do contain Wix banners. You can start there, and if you like the system, convert to a paid plan and link up your chosen domain name. Plans begin at $17/month with a free domain name thrown in.

Wix f eatures:  cPanel : No |  SSL : Free |  SSH : No |  Backups : Site history |  Money-back guarantee : 14 days |  Support : 24/7 English call-back

What is the best web hosting service overall?

Hostinger is ZDNET's top choice because it offers excellent features at outstanding price points, with a large selection of tools to make the process easy, even for beginner webmasters. Hostinger offers plans starting at only $2.99/month suitable for most website owners. Its premium plan has everything you need: a website builder, WordPress integration, templates, emails, SEO, marketing help, and more. However, our other top picks are also worthy competitors.

Which web hosting service is right for you?

To help make the process of selecting your new web hosting provider simpler, here is a guide to making your decision less of a hassle, based on what is most important to you. 

Factors to consider when choosing a web hosting service

When selecting your new web hosting provider in 2024, there are some crucial factors you should consider:

• Reliability : We always recommend you choose a web hosting provider with a long history of stable, reliable service. After all, your website could end up being the central hub of your business for promotion and customer communication, so constant downtime can harm your reputation.
• Affordability : Your budget must be based on the purpose of your web hosting package. Whether you want a single, small slice of hosting real estate for a personal blog or you want to run a large e-commerce store, it will change how much you should expect to pay. Set a budget that you can easily afford and find the right provider to match you.
• Scalability : You need to consider what the most important functions or uses of your website will be. If you expect to grow your business over time and you expect heavy traffic, you will need to be able to scale the hosting's capabilities over time. Choose a provider with upgrade options. 
• Customer support : We find that customer support can be extremely important when you sign up for a web hosting service. Regardless of whether you are a beginner or you want to run a plethora of websites, you should choose a provider with customer support options.

How did we choose these web hosting services?

When we compiled this list, we began with web hosts ZDNET authors are personally familiar with. ZDNET does extensive testing on and research into web hosting providers, taking into consideration user reviews, competitor analysis, personal usage and experiences, and more.

Some of us have been running production websites for decades, with sites that have served millions of pages. Others have used web hosts for personal blogs, writing projects, and to help individuals launch small businesses. 

We chose these providers because we believe they offer some of the best services in the market. These are the main factors we considered:

• Features offered : Deciding on the best web hosting provider for you requires you to consider what features are a priority. We've included options for CMS implementation, e-commerce, design services, SEO services, cybersecurity functions, and more. 
• Price : Naturally, the price point is a very important factor when we choose our web hosting provider recommendations. We have included options suitable for varying budgets, all the way from personal blogs to small businesses and large enterprise setups that will need to scale.
• Stability : We have included only reputable web hosting providers that provide stable services with minimal downtime. After all, there's no point in having a speedy, responsive website if downtime is a constant problem.
• Customer experiences : If you are going to sign up for a long-term web hosting service, you need to know how the company treats and supports its customers. We have examined customer reviews and feedback.

Which web host is best for beginners?

Wix and Squarespace are the two web hosts we would recommend for beginners. With an abundance of creative templates between the two platforms, users can gain experience in web development with an attractive site. If you have experience with CMS platforms, you could look at WordPress.com.

Can you get web hosting for free?

Yes. There are many sites that allow for free hosting, but to do so, you will have a generic, branded domain. For example, if you were to have a free WordPress website, your domain would be [yourwebsitename].wordpress.com. 

Be careful, though. Many of the free offers end after a period of time and then you're stuck on a service that will likely charge you a considerable additional fee to keep using it. Or, the website host may allow you to have a free website on the condition that you allow adverts to be displayed.

Who is the largest web hosting company?

GoDaddy is one of the most popular web hosting service providers. Then, of course, there are the hosting plans from Amazon and Google, which are larger (in terms of revenue) than some countries.

What are the best WordPress hosting services?

We might as well get WordPress out of the way since if we're talking web hosts, we're going to talk WordPress. About  63% of websites  with content management systems use  the open-source WordPress CMS . 

The WordPress ecosystem is huge, and finding the right WordPress host is a challenge on its own. Beyond WordPress.com, the service offered by the creators of the CMS, there are a large number of managed hosting providers and an even larger number of hosting providers that specialize in providing a WordPress-optimized server for your website. Nearly every hosting provider will allow a WordPress install, considering its popularity.

What are the best Infrastructure-as-a-Service providers?

Our recommendations include IaaS providers you probably know intimately, such as Amazon. They are highly credible vendors who've been providing infrastructure for years.

If you're just starting, you might not want to go all-in with an IaaS provider, although they offer the most flexibility. Some, like Amazon and Digital Ocean, allow you to point-and-click configure virtual WordPress machines or almost any other open-source content management system you may want. It might be overkill for SMBs, though.

What are the best point-and-click website builders?

A website builder is a type of software that lets you craft your business website, generally without programming knowledge or experience. Many allow you to choose from templates and then modify those templates to suit your look and layout.

Nearly all web hosting providers include some kind of website-building software. But for most hosting plans, it's often an afterthought. By contrast, the website builders listed in this section are provided by web hosting services that have made point-and-click website building tools with excellent customer support and solid up-time a core priority in their offering. 

You do sacrifice some control when choosing a website builder solution, but if you've never done any web development and you want a beautiful, usable website quickly, these services are for you. One warning: There are a lot of lock-ins here. You won't be able to transfer the look of your site (and sometimes the content) to another hosting provider easily. So keep that in mind when you choose a website builder. 

Are there alternative web hosting services to consider?

There are countless web hosting providers out there and not all of them can make the list regarding our top recommendations, despite offering excellent service. Below, you will find other hosts to consider that may be more suitable for your requirements:

ZDNET Recommends

The best business internet service providers, the best vpn services of 2024: expert tested, the best external hard drives you can buy: expert tested.

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