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Ice Cream Shop Business Plan

Ice cream shop business plan presentation, free google slides theme and powerpoint template.

What’s your favorite ice cream flavor? Chocolate, strawberry, vanilla? Days are getting warmer and with this hot weather the ideal thing to do is eating some delicious ice cream! That’s why opening an ice cream shop is always a great idea! People will always want to buy some ice cream in the summer, so everyone keeps winning! Try editing this template full of 3D ice cream cones in a vanilla cream color background. Your business plan will seem so delicious the idea will sell itself! Write down the target, market information, competition analysis… everything to take into account to talk about your fresh idea.

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How to Write an Ice Cream Shop Business Plan + Free Sample Plan PDF

Elon Glucklich

6 min. read

Updated February 16, 2024

Download: Free one-page ice cream shop sample business plan

With the global ice cream market projected to grow by over 40% by the end of the decade, now is a great time for entrepreneurial dessert enthusiasts to enter the ice cream business.

But running any kind of business requires careful planning. You’ll need to consider your location and the preferences of customers in your area, and understand what direct and indirect competitors are offering.

Are you writing a business plan for your ice cream shop because you’re seeking a loan? Or, is your primary concern building a clear roadmap for growth? Either way, remember that no two ice cream shops are exactly alike. Your business model will be different if you’re making your own ice cream or selling scoops from big manufacturers. So take the time to do some market research and create your own financial forecasts to give you a blueprint for sustained growth. That’s the benefit a business plan provides.

• What should you include in an ice cream shop business plan?

Your ice cream shop business plan doesn’t need to be hundreds of pages — keep it as short and concise as you can. You’ll probably want to include each of these sections:

• Executive summary
• Company overview
• Market analysis
• Marketing and sales strategy 
• Operations Plan
• Financial plan

One of the things that makes an ice cream shop business plan different from some food and beverage business plans is that your business might be more affected by seasonal downturns. 

You also have to account for consumers’ growing preference for dairy-free alternatives. If you’re trying to reach a health-conscious market, make sure to keep an eye on market trends, and include your ideas for offering dairy alternatives on your menu.

Here’s an example of an ice cream shop business plan outline.

• The 7 elements of an effective ice cream shop business plan

1. Executive Summary

The executive summary gives a broad overview of your plan. It should outline your goals for the shop, whether it’s to enter a new market, separate yourself from competitors with innovative ice cream flavors, or expand your customer base.

The executive summary should clearly articulate the ice cream shop’s mission. Maybe it’s to deliver locally sourced and organic ingredients. Or it could be to establish a new community gathering space for families. Whatever it is, you should carve out some space in the 1-2 page executive summary section so that readers understand the “why” of your business right away.

Lay out what the keys to success are for your ice cream shop. It could be finding a location with high visibility and foot traffic, a team that delivers exceptional customer service, a unique product line, or a combination of these factors.

2. Company description

The Company Description section should give readers deeper insight into the operations and structure of your ice cream shop. It expands on the brief overview provided in the executive summary, offering more information about your ice cream shop’s unique value proposition. 

If you have an existing business, briefly share its history, highlighting any milestones you’ve achieved, like reaching certain sales goals or employee counts.

If you’re a new business, start by discussing the rationale behind your business name and location. Then, go into more detail about your concept. Describe if you’re focusing on traditional flavors, gourmet or artisan options, or a niche market like vegan or dairy-free alternatives. Detail offerings like coffee or baked goods and snacks that might support your main product line.

It’s also important to detail the ownership and legal structure of your business, like if you’re a sole proprietorship, a limited liability company, partnership, or more formal corporate structure.

Finally, you can go into more detail about the goals for your business that you touched on in your executive summary. These could be sales targets, expansion plans — whatever you hope to achieve. Explain how you plan to measure success toward your goals, and your projected timeframe for meeting them.

3. Market analysis

Separating yourself from competitors requires a strong understanding of your business opportunity. The market analysis section is where you document the size of your market and your competitors.

This is where you hone in on the demographics and preferences of your target market, as well as trends in the ice cream industry that could impact your sales. Whether you plan to target health-conscious college students, families with young children, or another segment, explain in your plan why this focus is justified, and back it up with research.

You’ll also need to research your target market’s other dessert options, whether it’s direct competitors like other ice cream shops, or indirect competitors like grocery stores.  

4. Marketing and sales strategy

The marketing and sales strategy takes the research from your market analysis, and turns it into an actionable plan to get more customers in the door.

Advertising online or in local publications can help spread awareness of your business. Participating in community events is another way to connect with potential customers. Digitally savvy business owners also leverage their website and social media accounts as low-cost ways to reach customers wherever they are.

You should also consider if discounts or special offers for repeat customers will encourage enough loyalty to justify the lower sales price. Just make sure that these initiatives are tailored to your target market. Effective marketing is about utilizing tactics that work, and scrapping ones that don’t provide any return. So be sure to establish key performance indicators to track the effectiveness of your marketing strategy.

5. Operations plan

The operations section details how you’ll run your business efficiently from day to day. All of the logistics you’ll need to manage to avoid wasteful spending — production processes, supplier relationships, staffing, inventory and technology — are documented here.

Outline how you plan to source ingredients and materials you’ll be ordering regularly, and identify your key suppliers. You should also give details about the building size and layout of your business, and any renovations required if you’re starting out or expanding.

List your staffing needs, including key roles and responsibilities. If you’re writing your business plan for a bank loan or investment, be sure to include your plan for managing inventory and reducing waste, since they’ll be especially concerned about if you’ll use their funds wisely.

6. Financial plan

Your financial plan should include financial projections for your business, including your sales , expenses , and profitability . Include a cash flow statement , income statement , and balance sheet .

Also, outline your pricing strategy and compare your prices to competitors. Examine your wage costs and consider how they will affect your profitability.

As you compare your financial projections to your actual results over time, you’ll see where you need to make strategic adjustments to reach your goal, or if you need to revise your target. 

7. Appendix

The appendix is where you add any additional documents that support your business plan. This could include market research and survey data, lease agreements, employee contracts, or licensing and permit documents.

An appendix isn’t always necessary, but it can provide valuable context and proof to support your business plan’s content.

• Download your free ice cream shop one page sample business plan

Download this ice cream shop sample business plan for free right now, or visit Bplans’ gallery of more than 550 sample business plans if you’re looking for more options.

There are plenty of reasons ice cream shop owners can benefit from writing a business plan —you’ll need one if you’re seeking a loan or investment.

Even if you’re not seeking funding, the process of thinking through every aspect of your business will help you make sure you’re not overlooking anything critical as you grow.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Elon is a marketing specialist at Palo Alto Software, working with consultants, accountants, business instructors and others who use LivePlan at scale. He has a bachelor's degree in journalism and an MBA from the University of Oregon.

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Ice Cream Shop Business Plan

2. Business Overview

The business overview section compliments the executive summary and provides a quick look at your ice cream shop. Draft specific details about your business here.

First, introduce the ice cream shop’s business model, including ownership, legal structure(S-Corp, LLC or a sole proprietorship), and shop location.

Also, mention what type of business you are operating; for instance, it will be one of the below types of ice cream shop businesses:

• Self-service ice cream shop: Allows customers to fill their own containers with desired ice cream flavors and toppings.
• Ice cream truck: An easy way to reach more customers in different areas.
• Gourmet ice cream shop: Caters to customers seeking premium frozen desserts and high-quality experience.
• Franchise ice cream shop: Operates under the esteemed brand and follows the meticulous operational standards set by the franchisor.

Don’t forget to add a mission statement in this section, as it is a brief of your ice cream shop’s guiding principles. Here is an example of the mission statement for an ice cream store using Upmetrics:

Next, discuss a little bit more about your business background and how your ice cream shop works. Try to give answers for when you start your business and what are the long-term goals of your brand.

In addition, highlight any milestones you have accomplished, such as the number of customers served, positive reviews, new ice cream parlor openings, etc.

3. Market and Competitor Analysis

Launching an ice cream shop business demands a strategic roadmap and an ice cream shop industry analysis. So, take some time to go further and perform careful market research in your area.

Start this section by presenting a quick summary of the ice cream shop industry and define the local market size (in dollars), historical background, and growth potential.

With proper market research and industry analysis, you can assess that the market for ice cream shops is bustling with competition, going from self-serve frozen yogurt zones to dreamy ice cream parlors.

So, identify your target market demographics, including age, gender, income level, and preferences. Want help creating a buyer persona for your ice cream shop business?

Employ Upmetrics’ AI-powered Assistance now and write brief sections of your business plans. Follow the given prompt or revise it to make a bunch of buyer persona profiles for your target customers:

Explore the current landscape and assess key players to understand their strengths and weaknesses. Perform a thorough ice cream industry analysis to recognize direct and indirect competitors.

Direct competitors can be other ice cream shops, while frozen yogurt shops or dessert cafes can be indirect competitors.

Monitor their product offerings, pricing plan, and customer engagement approach. So, you need a strong, memorable, and coherent ice cream brand that addresses gaps in the market.

Conduct a SWOT analysis to find internal strengths & weaknesses of your ice cream shop and external opportunities & threats in the ice cream market. Based on that, outline unique selling points and competitive edge.

Not only that, you can also explain local government regulatory rules and emerging market trends that might impact the ice cream shop industry.

4. Ice cream Menu

Designing a sample ice cream menu is the most important asset for writing an ice cream shop business plan. It is a productive step in presenting your business plan to potential clients and investors.

Summarize the uniqueness of your offerings that set your brand apart from other ice cream shops. Start by listing all the flavors of ice creams, toppings, and specialty items your shop will offer. That might be:

• Classic flavors(Vanilla, Chocolate, Strawberry, Cookies and Cream, Butter Pecan, etc.)
• Signature flavors (Hazelnut Delight, Caramel Sensation, Cheesecake Bliss, Espresso Crunch, etc.)
• Seasonal Specials(Pumpkin Spice Delight, Apple Cinnamon Harvest, Lemonade Fizz Fling, etc.)
• Creative Cones(Bubblegum Burst Cone, Cinnamon Sugar Twist Cone)
• Ice cream floats
• frozen yogurt selections
• Customizable ice cream flights
• Ice cream cakes
• Sorbet and Sherbet options

Showcase that your ice cream products cater to a diverse customer base and ensure that there’s something for everyone. Clearly emphasize innovative flavors and unique combinations to grab customer attention.

Add creative names and descriptions to enhance the overall appeal of your menu. Use vibrant language to portray delightful flavors, the aroma of freshly made waffle cones, and any special features.

Implement a transparent and strategic pricing structure for delightful explorations that reflect the quality and craftsmanship behind each product.

Check the below example from Upmetrics to draft your ice cream shop product offerings:

You might enclose details about whether you will sell ice cream cakes from a local vendor or make your own, and what kind of ingredients, dairy products, flavorings, and serving methods you will feature.

If applicable, consider including any interactive elements into the menu, such as QR codes for online videos revealing the making process of irresistible offerings or customer testimonials.

5. Marketing Strategy

Demonstrate a comprehensive marketing plan to attract a diverse customer base. Develop a multifaceted approach for brand promotion and customer engagement.

Think about the key elements mentioned below to add in your sales and marketing plan:

Establish a unique personality of an ice cream store via a professional website and brand logo. Highlight your shop atmosphere, ice cream offerings, artisanal flavors,  customer reviews, and locally sourced ingredients.

Social Media platforms

Use the power of social media(Instagram, Facebook, Twitter) to present your ice cream creations. Regularly publish visually appealing content, such as high-quality images, catchy captions, and promotional activities to maximize reach.

Offline Advertising

Effectively reach your target audience using offline channels. Use traditional advertising methods like brochures, newspapers, and social gatherings. Also, get in touch with the local community through outreach initiatives.

Events and influencer collaborations

Participate in local events or carnivals to raise brand visibility. Collaborate with influencers who align with your brand value and attract their followers to your ice cream shop.

Promotions and loyalty programs

Involve special discounts, buy one get one free offer or seasonal promotions to draw new customers and retain existing ones. Also, introduce loyalty programs to offer rewards for frequent patrons.

Take a reference from the below example written using our AI assistant, describing marketing strategy for ice cream shops:

Pence’s Frozen Custard will use multiple methods to approach its target markets. Since our most difficult task will be attracting customers for that first tasting, we have a two-tiered approach. First, a mass mailing campaign will create customer awareness and generate trials. This will include coupons and our “Grand Opening” offer: with a coupon, your first dessert at Pence’s in April or May is free. The initial cost of this offer will be more than offset by repeat sales later. After this initial campaign, our marketing strategy will focus on our two target markets separately.

For 18-24-year-olds, Pence’s will distribute flyers on campus and at the bus station. We will also seek permission to place fliers on the doors of apartment rentals and apartment complexes. To further reach the “Town and Gown” niche of this market, we will purchase radio ads on specific radio stations that feature R&B music.

To reach the “first families” more effectively, we plan to sponsor events and help out with local elementary schools and after-school activities. Such plans include: sponsoring a little league team; offering a tour of the shop to elementary school students; and giving coupons and promotional information to the children to bring their families in.

All of these marketing campaigns will be supplemented by ongoing “brand awareness” campaigns, with advertisements in the local paper, interviews with the college newspaper (as the owner is a graduate), and fliers posted at popular local events. We will highlight our community service involvement as part of our “good neighbor” approach to doing business in this area.

6. Management Team

Allowing your readers or investors to know about your management team will help them have a clear idea of who is operating your ice cream shop.

So, mention the ice cream shop’s general manager, marketing team, or some combination of ice cream confectioner and financier in this section. Here is an illustration of a strong management team with the help of Upmetrics:

Highlight each individual’s specific roles and responsibilities, including their skills and prior experience relevant to ice cream businesses. If so, mention those experiences in your business plan to show their ability.

Doing so is very important to prevent any misunderstandings once the business is up and running.

Next, describe the compensation plan or salary structure in this section. This can help key stakeholders to ascertain how much percentage of the revenues is allocated to salaries. Refer to below as an example:

Not only that, you can also state advisory board members by including 2 -3 individuals who act like mentors to your business. They would direct you with strategic guidance and add credibility to your business idea.

7. Operational Plan

As specific information on day-to-day operations is a map for achieving business objectives and customer satisfaction, it’s time to emphasize a precise operational plan for an ice cream shop business.

Begin with a quick intro that summarizes the pivotal role of everyday operations and the supply chain for the frozen treats on your menu. Then, give a detailed overview of daily activities that navigate your business.

Specify the staffing requirements for your shop, defining the number of front-of-house and back-of-house associates. From scoopers to kitchen staff and cashiers, mention their roles and responsibilities.

Consider some factors like peak hours and seasonal variations to determine staffing levels. Here is an example from Upmetrics depicting the personnel plan for ice cream shops:

Facility Management

To ensure a smooth operation, discuss the daily facility management tasks such as opening and closing routines, maintaining schedules for equipment & fixtures, and making ice cream and serving customers.

Technology/software

Leverage technology/software for daily operations, including point-of-sale systems for order processing, inventory management for ingredient level tracking, and CRM tools for personalized communication or feedback.

Customer experience

Take specific steps to ensure a fun and safe customer experience. Involve staff training for a welcoming environment and cleaning protocols for food safety measures and contribute to a favorable customer experience.

8. Financial Plan

For a successful ice cream shop business, you will need a well-structured and in-depth financial plan with a realistic financial projection.

It is the most important section for investors as it offers a clear picture of the ice cream shop’s projected profitability, fiscal growth, and cash generation capacity.

While developing a financial plan, you can highlight the income statement, cash flow statement, balance sheet, break-even analysis, and funding needs for 3-5 years.

In this section, you need to make a few assumptions. it will greatly affect the financial forecasts of your business. Refer to Upmetrics’ template to make important assumptions for your ice cream shop business:

Define all the necessary components explained below in your business plan:

Income statement

An income statement is generally known as a profit and loss statement, or P&L, showing the net profit of your ice cream shop business by deducting expenses from total earnings.

Here is an example of a projected profit & loss statement for an ice cream shop business using Upmetrics:

Cash flow statement

This statement enables you to notice how much money you need to start or grow your ice cream shop business and ensure that you never run out of money.

Sometimes, you get profits but still face financial issues that could lead to bankruptcy. Thus, you will require suitable cash flow planning to avoid such cases.

Also, don’t forget to maintain this statement even for certain months before earning profits.

Balance sheet

The balance sheet indicates your ice cream shop business’s net worth at a specific point in time. It classifies all your ice cream shop’s financial data into three parts: assets, liabilities, and equity.

Typically, a balance sheet is prepared once a year. For your ice cream shop business plan, create a projected balance sheet that emphasizes the income statement and cash flow projections.

All the above financial factors can help you specify the break-even point and funding needs. Evaluate the funding resources, including bank loans, SBA-guaranteed loans, angel investors, and personal savings.

However, calculating all the financial statements from scratch can be challenging. But not to worry; here is a simple solution.

Use our robust financial forecasting tool to develop all financial aspects for launching your own ice cream shop business.

Get Your Free Ice Cream Parlor Business Plan Template

Are you ready to start writing an ice cream shop business plan? And want to get help with your business plan? Well, here you go. Download our free ice cream parlor business plan pdf now.

This expertly crafted template is designed with ice cream businesses in mind. With a step-by-step guide and example, this template assists you in simplifying your planning process and directs you with each crucial step.

Import data into your editor and start writing an ice cream shop business plan.

The Quickest Way to turn a Business Idea into a Business Plan

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Write Your Business Plan in Minutes with AI

Now, it’s time to craft a blueprint to turn your vision of owning an ice cream shop into reality. Launch your ice cream shop business confidently with the power of Upmetrics AI assistant .

Whether you are an experienced entrepreneur or a newbie to the business world, our innovative tools and customized business plan templates empower you to write your business plan in minutes.

Don’t let the complexity of business planning hold you back. Grab the opportunity and create a pathway for your sweet venture with Upmetrics!

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Ice Cream Parlor Business Plan

Frequently asked questions, what are the key components of an ice cream shop business plan.

Writing a professional business plan for an ice cream shop involves the following key components:

• Executive summary
• Company overview
• Market and industry analysis
• Competitor and customer analysis
• Sample menu for ice creams
• Sales and marketing plan
• Management team
• Operational plan
• Financial projections

Where can I find an ice cream shop business plan template?

There are various online platforms where you can find an ice cream shop business plan template. Consider reputable sources like Upmetrics, which offers 400+ customizable business plan templates for your specific needs.

How long should an ice cream shop business plan be?

Typically, the length of an ideal ice cream shop business plan is around 15-35 pages. It should be clear and concise yet comprehensive, covering all the essential elements of your business. The business plan length can vary based on the audience.

What should I do with my finished ice cream shop business plan?

Once your ice cream shop business plan is finished, use it as a live document. Send it to the potential investors and show your marketing & operational decisions. Regularly revisit and update it as your business grows.

What are some common mistakes made when writing an ice cream shop business plan?

Avoid below 7 common mistakes while writing an ice cream shop business plan:

• Lack of thorough ice cream shop industry and market research
• Overlooking financial projections
• Poor competition analysis
• Neglecting the importance of location
• Lack of differentiation in product offerings and menu
• Ignoring effective marketing strategies
• Avoid prioritizing customer satisfaction

About the Author

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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Ice Cream Shop Business Plan Template

Written by Dave Lavinsky

Ice Cream Shop Business Plan

Over the past 20+ years, we have helped over 10,000 entrepreneurs and business owners create business plans to start and grow their ice cream shop businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through an ice cream shop business plan template step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What Is an Ice Cream Business Plan?

A business plan provides a snapshot of your ice cream shop business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Ice Cream Shop Business Plan

If you’re looking to start an ice cream shop business, or grow your existing ice cream shop business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your ice cream shop business in order to improve your chances of success. Your ice cream shop business plan is a living document that should be updated annually as your company grows and changes.

Funding Sources for Ice Cream Shop Businesses

With regards to funding, the main sources of funding for an ice cream shop business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business.

The second most common form of funding for an ice cream shop business is angel investors. Angel investors are wealthy individuals who will write you a check. They will either take equity in return for their funding, or, like a bank, they will give you a loan.

Finish Your Business Plan Today!

If you want to start an ice cream shop business or expand your current one, you need a business plan. Below are links to each section of your ice cream shop business plan template:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop business you are operating and the status. For example, are you a startup, do you have an ice cream shop business that you would like to grow, or are you operating a chain of ice cream shop businesses?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the ice cream shop industry. Discuss the type of ice cream shop business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of ice cream shop business you are operating.

For example, you might operate one of the following types of ice cream shop businesses:

• Self serve ice cream shop : this type of ice cream shop business allows customers to fill their own containers with desired ice cream flavors and toppings.
• Ice cream truck: ice cream trucks are a convenient way to reach more customers in different areas.
• Gourmet ice cream shop: this type of ice cream shop caters to customers seeking gourmet flavors and a high-quality experience.

In addition to explaining the type of ice cream shop business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, amount of monthly revenue etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the ice cream shop.

While this may seem unnecessary, it serves multiple purposes.

First, researching the ice cream shop industry educates you. It helps you understand the market in which you are operating. 

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your ice cream shop business plan:

• How big is the ice cream shop industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your ice cream shop business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your ice cream shop business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: children, parents, teenagers, and restaurateurs.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of ice cream shop you operate. Clearly, parents would want different service options and would respond to different marketing promotions than teenagers, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Because most ice cream shops primarily serve customers living in their same city or town, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other ice cream shops. 

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes grocery shops, convenience stores, and ice cream vending machines or kiosks. You need to mention such competition to show you understand that not everyone who wants ice cream will go to an ice cream shop.

With regards to direct competition, you want to describe the other ice cream shop businesses with which you compete. Most likely, your direct competitors will be ice cream shops located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What types of flavors do they offer?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide more ice cream flavors?
• Will you provide services that your competitors don’t offer?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a ice cream shop business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of ice cream shop that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to ice cream, will you provide comfortable seating, table service, or on-site entertainment?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your ice cream shop. Document your location and mention how the location will impact your success. For example, is your ice cream shop located in a busy retail district, shopping plaza, mall, etc. Discuss how your location might provide a steady stream of customers. 

Promotions : The final part of your ice cream shop marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Advertising in local papers and magazines
• Reaching out to local websites 
• Social media marketing
• Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your ice cream shop, including making ice cream, serving customers, and maintaining equipment.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to serve your 1000th customer, or when you hope to reach $X in revenue. It could also be when you expect to open a new ice cream shop location or launch an ice cream shop franchise.  

Management Team

To demonstrate your ice cream shop business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company. 

Ideally you and/or your team members have direct experience in managing ice cream shop businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing ice cream shops or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you serve 500 customers per month or 1,000? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your ice cream shop, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt. For example, let’s say a local restaurant owner approached you with a $25,000 contract to provide ice cream for their restaurant. Let’s further assume the contract would cost you $25,000 to fulfill in terms of increased staffing costs and supplies. Well, in most cases, you would have to pay that $25,000 now for employee salaries, equipment, etc. But let’s say the company didn’t pay you for 180 days. During that 180-day period, you could run out of money.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a ice cream shop business:

• Location build-out including design fees, construction, etc.
• Cost of equipment like dipping cabinets, walk-in refrigerators, and blenders
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your location lease or a blueprint of your shop.   Summary Putting together a business plan for your ice cream shop is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the ice cream shop industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful ice cream shop.

Ice Cream Shop Business Plan FAQs

What is the easiest way to complete my ice cream shop business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Ice Cream Shop Business Plan.

Where Can I Download an Ice Cream Business Plan PDF?

You can download our ice cream business plan PDF here.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of ice cream shop you are operating and the status; for example, are you a startup, do you have an ice cream shop that you would like to grow, or are you operating a chain of ice cream shops?

  OR, Let Us Develop Your Plan For You Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.

Click here to see how Growthink’s professional business plan consulting services can create your business plan for you.  

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Ice Cream Shop Business Plan

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